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2 results for Director Of Client Services in Atlanta, GA
- Atlanta, GA
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry.<br><br>Responsibilities:<br>• Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities.<br>• Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction.<br>• Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success.<br>• Monitor and assess team capacity, ensuring resources are aligned with client needs and organizational goals.<br>• Develop and implement tactical plans for client services, co-owning service delivery strategies with sales leadership.<br>• Mentor and guide team members in building strong client relationships, managing projects effectively, and utilizing tools and systems.<br>• Ensure compliance with client requirements and organizational procedures, maintaining a high standard of service delivery.<br>• Analyze and review team performance through regular reporting, identifying areas for improvement and implementing actionable plans.<br>• Work closely with sales teams to prepare client presentations, highlighting account activities and identifying opportunities for expansion.<br>• Support the onboarding and implementation of new clients, ensuring smooth transitions and alignment with business objectives.
- 2026-05-21T00:00:00Z
- Atlanta, GA
- onsite
- Permanent / Full Time
- 250000 - 265000 USD / Yearly
- We are looking for an experienced Director of IT Application Services to lead and oversee the development, implementation, and management of enterprise systems within our organization. Based in Atlanta, Georgia, this role requires a deep understanding of IT strategies and applications architecture to drive business growth and efficiency. The ideal candidate will collaborate closely with stakeholders to align technology solutions with organizational goals.<br><br>Responsibilities:<br>• Define and execute the strategy, architecture, and deployment of enterprise systems to support organizational expansion.<br>• Lead the design, development, and implementation of application roadmaps in collaboration with business stakeholders.<br>• Manage the overall applications architecture and ensure alignment with business requirements.<br>• Partner with stakeholders to identify process improvements and implement technology solutions that enhance efficiency.<br>• Oversee product management for applications and ensure technical delivery aligns with strategic goals.<br>• Maintain regular communication with leadership teams to ensure alignment on IT priorities and initiatives.<br>• Provide guidance and leadership to medium and large teams involved in application development and deployment.<br>• Ensure optimization and functionality of relational database systems and IT support methodologies.<br>• Monitor and evaluate the performance of enterprise applications to ensure they meet organizational needs.<br>• Drive the adoption of Agile methodologies to improve delivery and project outcomes.
- 2026-06-10T00:00:00Z