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6 results for Customer Service Representative in Atlanta, GA

Front Desk Coordinator

Atlanta, GA
onsite
Temporary / Contract
23.75 - 25.00 USD / Hourly
We are looking for an experienced Front Desk Coordinator to support daily office operations and create a welcoming experience for employees, guests, and vendors. This is a Contract position for someone who thrives in a client-facing environment, brings strong organizational skills, and can balance hospitality, administrative support, and event-related tasks. The ideal candidate will help maintain an efficient front desk presence while ensuring shared spaces are well prepared and visitors receive attentive service. Responsibilities: • Welcome visitors, employees, and vendors with a courteous and friendly approach while managing the front desk area throughout the workday. • Provide a high level of customer service by answering questions, directing guests appropriately, and ensuring a smooth arrival experience. • Prepare and distribute visitor badges and support site access procedures in an accurate and timely manner. • Monitor kitchen and pantry supplies, replenish inventory as needed, and help keep common areas organized and presentable. • Coordinate workplace meetings and on-site events by assisting with scheduling, room setup, hospitality arrangements, and day-of support. • Perform administrative support tasks such as handling incoming inquiries, maintaining front desk records, and assisting with general office needs. • Partner with internal teams to ensure office activities and guest services are delivered efficiently and effectively.
2026-08-20T14:38:49Z

Enrollment Specialist

Carrollton, GA
remote
Temporary / Contract
16.15 - 18.70 USD / Hourly
We are looking for an Enrollment Specialist to support a high-volume insurance call center serving sales teams in Carrollton, Georgia. This Long-term Contract position is ideal for someone who communicates with empathy, stays organized in a fast-paced environment, and maintains precise records while handling frequent benefit-related inquiries. The role focuses on assisting internal sales partners with enrollment support, billing questions, and Medicare-related information, while adapting to fluctuating call demand and scheduled business hours that may include weekdays and some Saturdays. Responsibilities: • Respond to incoming calls from sales representatives and provide timely support for enrollment-related questions and account needs. • Confirm coverage details, eligibility information, billing status, and copay information with a high level of accuracy. • Document each interaction thoroughly in company systems to ensure complete and reliable records. • Manage a steady volume of requests while maintaining professionalism during peak periods when call queues increase significantly. • Support insurance product enrollment activities by guiding internal partners through required information and next steps. • Use multiple computer applications efficiently to research member details, update records, and track case activity. • Assist with operational changes and workflow updates as needed to help maintain service continuity during busy seasons. • Follow assigned work schedules, including weekday shifts and occasional Saturdays, while remaining flexible with hours of operation.
2026-08-14T13:43:42Z

Case Clerk

Atlanta, GA
onsite
Temporary to Hire
- USD / Hourly
We are looking for a Case Manager to join a client-facing team in Atlanta, Georgia. This position is fully on-site and centers on supporting intake operations through frequent communication with clients, accurate record handling, and consistent case documentation. The ideal candidate brings prior case management experience, stays organized in a fast-paced setting, and is comfortable managing a large volume of incoming calls while maintaining professionalism and attention to detail. Responsibilities:• Respond to and screen a high volume of incoming calls, directing each inquiry appropriately and gathering key information from clients.• Conduct client intake conversations and serve as a primary point of contact for individuals seeking case-related assistance.• Enter and update case details in internal systems with a strong focus on accuracy, completeness, and timeliness.• Maintain organized electronic records to support efficient case tracking and follow-up activities.• Communicate clearly and professionally with clients to collect required information and address routine questions.• Support daily case processing tasks by documenting interactions and ensuring information is properly recorded in case management software.• Work scheduled shifts that may include alternating weekends, while remaining dependable and responsive to team needs.
2026-08-27T15:34:03Z

Collections Specialist

Atlanta, GA
onsite
Temporary / Contract
29.00 - 32.00 USD / Hourly
We are looking for a Collections Specialist to support contract-based receivables recovery efforts in Atlanta, Georgia. This Contract position will manage a defined customer portfolio and focus on reducing aging balances through consistent follow-up, account review, and effective collection strategies. The ideal candidate brings experience in commercial and consumer collections, strong judgment in prioritizing past-due accounts, and a practical approach to maintaining cash flow. Responsibilities: • Manage an assigned portfolio of approximately 100 to 200 customer accounts with a total value of about $25 million, prioritizing collection activity based on aging and risk. • Review outstanding balances regularly to determine which accounts require immediate outreach and escalate collection efforts when needed. • Conduct collection calls, send correspondence, and follow up with customers to secure payment commitments and resolve overdue invoices. • Work across billing and account records to identify discrepancies, research payment delays, and support timely resolution of open items. • Maintain accurate documentation of account status, customer interactions, promised payments, and collection outcomes. • Apply both commercial and consumer collection practices as appropriate to the account type while supporting consistent recovery efforts. • Partner with internal stakeholders in a hybrid work environment to address account issues that may affect collections and cash application.
2026-09-01T15:58:46Z

Collections Specialist

Alpharetta, GA
onsite
Temporary to Hire
23.00 - 25.00 USD / Hourly
We are looking for a Collections Specialist to join an organization in Alpharetta, Georgia on a contract basis with the potential for a permanent role. This position focuses on managing accounts receivable activity, strengthening customer relationships, and supporting timely payment resolution across a commercial portfolio. The ideal candidate brings a strong understanding of collection practices, billing review, and cash application while working effectively with both internal teams and client contacts. Responsibilities:• Manage a portfolio of accounts by driving timely follow-up on outstanding balances and helping reduce delinquency exposure.• Review short-paid and overpaid invoices, investigate discrepancies, and coordinate appropriate account corrections.• Prepare regular account status updates that highlight collection progress, open issues, and items requiring escalation to leadership.• Research historical billing and payment activity to resolve customer concerns and maintain accurate account records.• Partner with sales, account management, client services, finance, and operations teams to support collection efforts and improve account outcomes.• Apply customer payments accurately, including checks, wire transfers, and other incoming receipts, within established deadlines.• Record miscellaneous cash and lockbox transactions after validating supporting details and account allocation.• Respond to client questions related to billing and payments by recommending practical resolutions that balance service quality and company goals.• Maintain detailed documentation of customer communications and account actions to support follow-up, reporting, and escalation needs.
2026-09-01T12:13:42Z

Corporate Paralegal

Atlanta, GA
onsite
Permanent / Full Time
95000.00 - 110000.00 USD / Yearly
🏢 Corporate Paralegal | Data & Legal Operations Focus📍 Atlanta, GA (Hybrid: 4 Days In Office / 1 Day Remote)⚖️ Corporate Legal Department | High Visibility Role Robert Half Legal is partnering with a rapidly growing national organization to identify a Corporate Paralegal who thrives at the intersection of legal operations, data analytics, technology, and project management. This is not a traditional paralegal role focused on drafting motions and managing court filings. Instead, this position is ideal for a professional who enjoys taking ownership of complex processes, organizing large volumes of information, leveraging technology to improve workflows, and partnering directly with senior legal leadership to drive operational excellence. If you're highly organized, tech-savvy, proactive, and enjoy turning data into actionable insights, this could be an outstanding opportunity to elevate your career. 🌟 What You'll Do As A Corporate Paralegal✅ Manage and maintain litigation, compliance, and legal operations tracking systems✅ Analyze large datasets and transform information into meaningful reports and dashboards✅ Develop KPI reporting and help leadership make data-driven decisions✅ Coordinate litigation hold notices and legal matter tracking✅ Partner with internal stakeholders, outside counsel, insurance representatives, and business leaders✅ Improve processes, identify efficiencies, and implement technology solutions✅ Create and maintain reporting tools using Excel, Power BI, and other legal operations technologies✅ Support legal department projects and strategic initiatives✅ Serve as a key resource in organizing and monitoring hundreds of active legal matters
2026-08-31T23:33:40Z