<p>We are looking for an experienced Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will be responsible for managing customer accounts, ensuring timely payments, and minimizing outstanding balances. This role requires a proactive individual with expertise in B2B collections and familiarity with large ERP systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of customer accounts to ensure prompt collection of outstanding balances.</p><p>• Record and monitor collection activities within Oracle, maintaining accuracy and compliance.</p><p>• Investigate and resolve issues related to billing discrepancies, payment shortfalls, and disputes.</p><p>• Collaborate with internal teams, including Sales, Customer Service, and Accounting, to address customer concerns.</p><p>• Prepare aging reports, analyze account trends, and deliver updates to management on collection progress.</p><p>• Recommend appropriate actions for accounts requiring escalation, write-offs, or legal intervention.</p><p>• Maintain strong customer relationships while enforcing company payment policies and terms.</p>
We are looking for a detail-oriented and organized Front Desk Coordinator to join our team on a contract basis in Atlanta, Georgia. In this role, you will be the first point of contact for visitors and clients, ensuring a welcoming and efficient experience. Your responsibilities will include managing day-to-day front desk operations and supporting administrative tasks to maintain smooth workflows.<br><br>Responsibilities:<br>• Welcome guests and visitors warmly, providing assistance and ensuring a positive first impression.<br>• Organize and facilitate team meetings, including preparing materials and scheduling.<br>• Manage incoming and outgoing mail, including sorting, distributing, and logging items.<br>• Handle scanning and sending documents accurately and promptly.<br>• Operate a multi-line phone system to answer and direct inbound calls in a courteous manner.<br>• Support concierge services by addressing client and team inquiries.<br>• Maintain a clean and organized reception area to uphold a detail-oriented atmosphere.<br>• Collaborate with team members to ensure seamless administrative support.<br>• Provide general assistance to staff and clients as needed.
We are looking for dedicated and detail-oriented Case Clerks to join our team on a contract basis in Atlanta, Georgia. In this role, you will play a key part in managing case intake processes and ensuring the accurate handling of records within a legal environment. This position offers an excellent opportunity to contribute to a dynamic and fast-paced workplace.<br><br>Responsibilities:<br>• Manage case intake processes efficiently, ensuring all information is accurately recorded and organized.<br>• Utilize case management software to track and update legal case details.<br>• Collaborate with team members to maintain seamless workflow and timely documentation.<br>• Assist in preparing and organizing legal documents for review.<br>• Ensure compliance with legal standards and protocols while handling sensitive information.<br>• Communicate effectively with clients and legal professionals to address inquiries and updates.<br>• Monitor case progress and follow up on necessary actions to meet deadlines.<br>• Maintain confidentiality and security of case-related data.<br>• Provide administrative support to the legal team as needed.<br>• Ensure parking arrangements are coordinated as covered by the firm.
