<p><strong>Robert Half HR Solutions is currently sourcing for a contract Labor Compliance Analyst for our client located in Doraville GA </strong>area to support workforce data integrity, compliance reviews, and reporting activities. This role focuses on analyzing HR, payroll, and timekeeping information to identify risks, investigate discrepancies, and provide clear recommendations that help business leaders make informed decisions. The ideal candidate brings strong HRIS and <strong>Workday </strong>knowledge, sound judgment in compliance-related matters, and the ability to communicate findings effectively across cross-functional teams. This role is on-site 2 days a week, Tuesday/Wednesday and is remote the other 3 days of the week. These in-office days are not negotiable. Our client also requires superior Excel skills in this role, along with oral presentation capabilities. </p><p><br></p><p><strong><em>***The hours for this role must support PST - the start time for this role will be about 10:00AM - 7:00PM EST to accommodate West Coast client needs***</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Conduct reviews of workforce, payroll, timekeeping, and HR data by defining an appropriate audit approach based on risk exposure, available records, and compliance standards.</p><p>• Examine discrepancies and irregularities in employee data, assess incomplete or conflicting details, and determine underlying causes for moderately complex compliance issues.</p><p>• Interpret policies, regulatory expectations, and operating procedures to evaluate findings, recognize recurring patterns, and identify situations that require escalation or specialized review.</p><p>• Prepare concise reports, dashboards, metrics, and risk summaries that support decision-making for Human Resources, Payroll, Compliance, Legal, and business leadership.</p><p>• Recommend practical corrective actions that align with policy requirements and operational needs, then track follow-up efforts to confirm issues have been resolved effectively.</p><p>• Lead assigned compliance reviews and smaller-scale initiatives by organizing work plans, coordinating with key stakeholders, and ensuring timely completion of deliverables.</p><p>• Provide guidance to managers, employees, HR, Payroll, Compliance, and Legal teams regarding review outcomes, applicable requirements, and recommended next steps.</p><p>• Maintain responsive communication and dependable support while contributing to additional duties as needed.</p><p>• Use HRIS and Workday tools to analyze employee records, validate data accuracy, and strengthen compliance reporting processes.</p>
<p><strong>Overview</strong></p><p>Our client is seeking reliable and detail-oriented Imaging Technicians to support a large-scale Windows device deployment project for one of their metro Atlanta clients. This is an excellent opportunity for candidates with PC deployment, desktop support, or device imaging experience who enjoy hands-on technical work in a structured environment.</p><p>The project involves reimaging and configuring approximately 350-375 devices using an established, fully documented process and pre-built PowerShell automation. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Receive and inventory laptops and desktop devices for deployment.</li><li>Execute a pre-built imaging process using provided PowerShell scripts and USB media.</li><li>Capture device information and upload required data into Microsoft Intune.</li><li>Configure and verify device Auto Enrollment settings.</li><li>Validate successful device imaging, configuration, and readiness for deployment.</li><li>Provide basic one-off desktop support, software installations, and troubleshooting as needed.</li><li>Maintain accurate documentation and device tracking throughout the project.</li><li>Escalate issues to dedicated project resources when necessary.</li><li>Adhere to project timelines and daily productivity goals.</li></ul>
<p>Robert Half HR Solutions is currently sourcing a <strong>hybrid onsite / remote contract senior recruiting engagement for our client located in Midtown Atlanta.</strong> This will be for an experienced Sr. Recruiter to support a Long-term Contract opportunity in Atlanta, Georgia within the IT Services industry. This role focuses on leading searches for senior-level talent, partnering closely with hiring leaders, and managing recruitment efforts from initial outreach through offer completion. The ideal candidate brings strong executive presence, communicates effectively with senior stakeholders, and thrives while balancing independent ownership with a collaborative team environment.</p><p><br></p><p><strong>***At this time, having experience with Greenhouse as an ATS is mandatory for this engagement - we cannot currently consider candidates who do have recent and thorough experience with Greenhouse*** </strong></p><p><br></p><p>Responsibilities:</p><p>• Lead full-cycle recruiting efforts for senior and specialized positions, from intake meetings and sourcing strategy through offer stage and closing.</p><p>• Build targeted talent pipelines for hard-to-find skill sets by using proactive sourcing methods and market research.</p><p>• Manage an assigned portfolio of requisitions independently while staying aligned with recruiting teammates and business priorities.</p><p>• Partner with hiring managers and senior leadership to clarify role expectations, align on candidate profiles, and drive timely hiring decisions.</p><p>• Engage confidently with executive-level stakeholders, including C-suite leaders, to provide updates, recommendations, and market insight.</p><p>• Guide candidates through each stage of the interview process, maintaining consistent communication and a high-quality experience.</p><p>• Work effectively with a broad range of managers across the organization, adapting recruiting strategies to different teams and business needs.</p><p>• Maintain accurate recruiting activity and candidate records within applicant tracking systems such as Greenhouse and Workday.</p><p>• Support an onsite work schedule in Atlanta, Georgia for two days each week while coordinating recruiting activity across stakeholders.</p>
<p><strong>Robert Half HR Solutions is sourcing for a contract Benefits Analyst to support our client a Contract remote basis. </strong> This contract will be supporting a large employee population in nearly every state in the US. This fully remote opportunity is ideal for a benefits specialist with deep experience in health and welfare programs, strong Excel capabilities, and a service-focused approach to employee support. The person in this role will partner closely with management during standard business hours while helping ensure timely, accurate benefits administration and responsive issue resolution. A small portion of the employee population participates in unions; any previous union experience should be highlighted when applying to this contract.</p><p><br></p><p><strong><em>***Candidates who can intermittently work at the Lawrenceville GA location will be given first consideration - the contract engagement is remote; however the other members of the benefits team reside locally in Georgia.***</em></strong></p><p><br></p><p>Responsibilities:</p><p>• Administer health and welfare benefit programs for a workforce of more than 1,000 employees, ensuring accurate coordination across medical, dental, vision, and related plans.</p><p>• Work directly with third-party administrators to address benefit questions, resolve enrollment or coverage issues, and maintain smooth day-to-day operations.</p><p>• Analyze benefits data and prepare reports using advanced Excel functions and formulas to support decision-making, auditing, and tracking activities.</p><p>• Respond promptly to employee and manager inquiries, delivering high-quality customer service and clear communication while meeting established deadlines.</p><p>• Provide analytical and administrative support for leave and benefit matters, including coordination related to FMLA and other employee benefit processes.</p><p>• Assist with pension-related activities as needed, offering supplemental support in areas requiring benefits knowledge and careful attention to detail.</p><p>• Partner with the supervising manager during regular business hours while aligning effectively with Central Time scheduling needs.</p><p>• Review benefit records and transactions for accuracy, identify discrepancies, and help drive timely corrections with internal and external partners.</p>
<p>Job Title: Print Production Artist (Contract)</p><p>Location: Onsite – Roswell, GA Area</p><p>Schedule: Monday – Friday, 40 hours/week</p><p>Duration: 3–6 Months (Ongoing Contract)</p><p><br></p><p>Position Overview</p><p>We are seeking a detail-oriented, highly skilled Print Production Artist for an onsite contract opportunity in the Roswell, GA area. In this role, you will work directly with our marketing and creative teams to support a major manufacturing and retail client.</p><p>You will be responsible for taking existing design files and prepping them for print, ensuring perfect pre-press execution, color accuracy, brand consistency, and precise pre-flight formatting across a high volume of packaging, retail collateral, and promotional materials.</p><p><br></p><p>Key Responsibilities</p><ul><li>File Preparation & Pre-Press: Build, format, and prep mechanical files for commercial printing, including dielines, bleed, trim, traps, image resolution, and color modes (CMYK, Pantone/PMS).</li><li>Retail & Packaging Execution: Apply existing design assets and templates across multiple product lines, sizing variations, packaging formats, and point-of-sale (POS) retail displays.</li><li>Quality Control & Proofing: Review final proofs for typography, layout accuracy, color consistency, specs, and strict brand guidelines before release to print vendors.</li><li>Asset Management: Organize, maintain, and archive high-resolution art assets, fonts, image libraries, and final print-ready PDFs.</li><li>Cross-Functional Collaboration: Partner closely with creative directors, graphic designers, copywriters, and production managers to keep print pipelines running smoothly and on schedule.</li></ul><p><br></p><p><br></p>
<p><strong>Robert Half HR Solutions is currently sourcing for a contract Employee Relations specialist for our client located in Alpharetta GA.</strong> This role is 100% onsite at our client's corporate office. This contract Employee Relations specialist will work with leaders and employees with thoughtful guidance across employee relations, compliance, and performance matters. This Long-term Contract position is ideal for someone who is detail oriented and can balance day-to-day HR support with sound judgment, clear communication, and a strong understanding of employment practices. The role will partner with management to resolve workplace issues, maintain accurate HR processes, and help ensure consistent policy application across a multi-state environment. There is a possibility of this role becoming contract to full time after several months. <strong>First consideration will be given to HR candidates who have used Workday and/or Rippling as their most recent HRIS tool.</strong></p><p><br></p><p>Responsibilities:</p><p>• Provide frontline support for employee relations matters, gather relevant information, and assist with workplace investigations while escalating complex or highly sensitive issues when needed.</p><p>• Advise managers and employees on HR policies, performance concerns, and workplace issues, helping drive timely and practical resolutions.</p><p>• Prepare documentation related to corrective actions and separations, and support leaders in making well-informed employee management decisions.</p><p>• Coordinate performance management activities, including drafting and reviewing performance improvement materials and related communications.</p><p>• Lead discussions and present information to managers or leadership teams through meetings, summaries, and presentation materials.</p><p>• Maintain accurate electronic personnel files, monitor required HR documentation, and ensure records are completed within established timelines.</p><p>• Process employment verification tasks, complete I-9 and unemployment-related paperwork, and support compliance-focused administrative activities.</p><p>• Assist with onboarding and offboarding processes, including employee communications and updates to worker records in Workday.</p><p>• Perform audits of HR records, transactions, and activities to confirm alignment with company policies, procedures, and regulatory expectations.</p><p>• Generate or support reporting and data reviews in Workday to assist HR initiatives and broader compliance efforts.</p>
<p>A growing SaaS software company is seeking a senior-level Technical Content Developer to create self-directed eLearning and implementation-focused training for partner deployment teams. This individual will develop practical, scenario-based content that enables consultants, solution architects, and deployment engineers to successfully implement enterprise software solutions in customer environments.</p><p><br></p><p><strong>POSITION TITLE: Principal Technical Content Developer (Contract)</strong></p><p><strong>LOCATION: Remote</strong></p><p><strong>DURATION: 12-Month Contract</strong></p><p><strong>RATE</strong>: <strong>$60 - $70/HOUR</strong></p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Develop technical eLearning courses, learning paths, and training materials for software deployment and implementation teams.</li><li>Convert complex configuration processes, integration workflows, troubleshooting procedures, and deployment activities into easy-to-follow training content.</li><li>Create scenario-based learning experiences, hands-on exercises, and real-world implementation simulations.</li><li>Partner with technical subject matter experts to gather requirements and ensure training content aligns with product capabilities and deployment best practices.</li><li>Maintain and update existing course content in support of product releases and ongoing enhancement initiatives.</li><li>Design microlearning content and task-based training that addresses common implementation challenges and learner needs.</li><li>Utilize AI tools and existing feedback data to accelerate content creation, outline development, and scenario generation.</li><li>Support LMS course publishing, testing, and launch activities while ensuring adherence to accessibility and content standards.</li></ul><p><br></p>
<p>We are seeking a passionate and highly skilled <strong>Accessibility Designer</strong> for a 12-month contract opportunity with a premier client in Atlanta. In this role, you will serve as the champion for inclusive design, ensuring that our digital products, applications, and web experiences are usable, seamless, and beautiful for individuals of all abilities.</p><p> </p><p>You will partner closely with UX/UI designers, product managers, and front-end engineering teams to embed accessibility standards directly into the product lifecycle from concept to deployment.</p><p><strong> </strong></p>
<p>We are seeking a passionate and highly skilled <strong>Accessibility Designer</strong> for a 12-month contract opportunity with a premier client in Atlanta. In this role, you will serve as the champion for inclusive design, ensuring that our digital products, applications, and web experiences are usable, seamless, and beautiful for individuals of all abilities.</p><p> </p><p>You will partner closely with UX/UI designers, product managers, and front-end engineering teams to embed accessibility standards directly into the product lifecycle from concept to deployment.</p><p><strong> </strong></p>
<p>We are seeking a passionate and highly skilled <strong>Accessibility Designer</strong> for a 12-month contract opportunity with a premier client in Atlanta. In this role, you will serve as the champion for inclusive design, ensuring that our digital products, applications, and web experiences are usable, seamless, and beautiful for individuals of all abilities.</p><p> </p><p>You will partner closely with UX/UI designers, product managers, and front-end engineering teams to embed accessibility standards directly into the product lifecycle from concept to deployment.</p><p><strong> </strong></p>
<p>We are looking for a Video Editor to support a contract engagement focused on transforming existing video assets into short-form content for paid social campaigns. This role will take longer MP4 files and shape them into engaging clips designed for Meta platforms. The ideal candidate brings a strong eye for pacing, platform-specific storytelling, and efficient post-production execution within a 1–2 week project timeline.</p><p><br></p><p>Responsibilities:</p><p>• Edit existing MP4 video files into multiple short-form segments suitable for Meta advertising and social reel placements</p><p>• Create engaging 10–30 second video cuts that highlight key messages and maintain viewer engagement</p><p>• Adjust pacing, transitions, and visual flow to ensure each clip performs well in fast-moving digital environments</p><p>• Use advanced editing tools to refine footage, enhance presentation quality, and prepare assets for delivery</p><p>• Organize project files and manage edits efficiently to meet an expected start in mid-next week and completion within 1–2 weeks</p><p>• Review source material and identify the strongest moments to repurpose into concise, platform-ready creative</p><p>• Deliver final video outputs in formats appropriate for social media distribution and advertising use</p>
<p>We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for both commercial and consumer accounts in Georgia. This contract opportunity with potential for a permanent role is ideal for someone who can communicate effectively, resolve outstanding balances efficiently, and help maintain healthy cash flow through consistent follow-up. The right candidate will be comfortable handling billing-related collection activity, reviewing account status, and working with customers to secure timely payment.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage a portfolio of clients with outstanding balances and proactively contact them by phone, email, and other communication channels to drive collections activity.</li><li>Follow established processes, decision trees, and documented client agreements to resolve delinquent accounts and secure payment commitments.</li><li>Work closely with the Client Success team to review account status, supporting documentation, retention requirements, and next steps for collection efforts.</li><li>Maintain detailed and accurate account notes, payment arrangements, and collection activity within the company's CRM and proprietary portal.</li><li>Handle difficult collection conversations with professionalism while educating clients on their obligations and available resolution options.</li><li>Meet daily activity expectations, including approximately 200 outbound calls and 3 hours of talk time.</li><li>Monitor deadlines and account milestones to ensure timely follow-up and escalation when necessary.</li><li>Achieve collection goals through a combination of consistent activity, persistence, and effective negotiation skills.</li></ul><p><br></p>
We are looking for an experienced Receptionist to join a client site on a contract basis. This opportunity is ideal for someone who enjoys being the first point of contact in a busy office and can create a welcoming, detail-oriented experience for visitors and callers. The role supports daily front desk operations while assisting with routine administrative tasks in a fast-moving workplace.<br><br>Responsibilities:<br>• Manage incoming calls through a multi-line phone system and direct each inquiry to the appropriate team member or department.<br>• Welcome guests upon arrival, respond to front desk questions, and ensure a strong first impression for the office.<br>• Assist visitors with on-site needs, including coordinating guest parking validation when required.<br>• Keep the reception area orderly, presentable, and ready to receive clients, employees, and other guests throughout the day.<br>• Provide day-to-day administrative assistance such as basic office coordination, message handling, and general clerical support.<br>• Monitor front desk activity and help maintain smooth communication flow between visitors, staff, and internal departments.
<p>We are looking for a Presentation Specialist to support high-visibility communication initiatives for a remote SAAS/AI Company. This is a Contract position suited for an experienced designer who can transform dense, complex information into clear, compelling presentation materials for executive and client-facing audiences. The ideal candidate brings strong visual storytelling skills, confidence working directly with senior stakeholders, and the ability to shape ideas from rough concepts into refined decks for major events, sales efforts, and corporate presentations.</p><p><br></p><p>Responsibilities:</p><p>• Create high-quality presentation decks that turn complex business and technical content into clear, visually engaging stories for executive, corporate, and sales audiences.</p><p>• Partner directly with senior leaders to capture ideas, sketch presentation direction, and align on messaging, structure, and design approach from the earliest stages.</p><p>• Design slide layouts, visual systems, and narrative flow that improve clarity while maintaining a high standard of consistency with brand guidelines.</p><p>• Develop animations and dynamic visual elements that strengthen storytelling and enhance the impact of key presentations.</p><p>• Support intermittent, high-priority initiatives such as flagship events, corporate kickoff sessions, strategic business updates, and major pitch presentations.</p><p>• Refine rough concepts, notes, and source materials into concise, audience-ready decks that communicate the most important points effectively.</p><p>• Manage multiple presentation requests with flexibility, adapting quickly to shifting priorities and tight turnaround times.</p><p>• Apply desktop publishing and presentation design best practices to produce accurate, detail-oriented materials suitable for high-visibility settings.</p>
<p><strong>Overview</strong></p><p>Our tech client in Brookhaven is looking to add a Service Desk Analyst with 2-4 years of experience for a 3-6 months contract-to-hire role. 4 days onsite/week with conversion salary up to $55k. </p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li>Provide technical support for Windows Desktop Operating Systems, including troubleshooting issues and assisting users.</li><li>Join Windows workstations to the domain and resolve connectivity problems.</li><li>Support the O365 Suite of applications</li><li>Configure and troubleshoot printers, ensuring reliable functionality for end-users.</li><li>Respond to service desk tickets promptly and maintain detailed documentation of solutions.</li><li>Collaborate with team members to improve IT processes and procedures.</li><li>Deliver high-quality customer service to clients and internal users.</li></ul>
<p>We are looking for an experienced Copywriter to support high-impact marketing initiatives for an international SAAS/AI company. This contract position is ideal for a writer who can shape compelling campaign messaging, develop long-form and digital content, and translate complex B2B technology concepts into clear, human-centered storytelling. The right candidate brings strong creative judgment, understands audience pain points, and knows how to craft persuasive copy that connects business value to real customer needs.</p><p><br></p><p>Responsibilities:</p><p>• Create original copy for integrated marketing initiatives, including digital campaigns, email programs, promotional assets, and thought leadership content.</p><p>• Turn complex software and B2B technology topics into accessible, engaging messaging tailored to targeted audiences.</p><p>• Develop campaign concepts and written materials that align with major business priorities, product moments, and field marketing efforts.</p><p>• Interpret creative briefs to uncover audience challenges, identify meaningful messaging angles, and build content that speaks to reader needs.</p><p>• Edit and refine marketing copy to ensure clarity, consistency, brand alignment, and a strong final product across channels.</p><p>• Partner with internal marketing stakeholders to deliver project-based writing support on schedule and according to campaign objectives.</p><p>• Contribute adaptable content for both short-form promotional pieces and longer narrative formats such as blogs or strategic content assets.</p>
<p>We are looking for an experienced Attorney to support a government legal team in Atlanta, Georgia. This role focuses on providing legal guidance across environmental, municipal, and public-sector matters while partnering with departments that oversee water systems, sustainability initiatives, airport-related operations, and city governance. The position offers a hybrid schedule with four days onsite and one day remote and is well suited for a senior attorney who can deliver practical counsel, interpret local ordinances, and advise stakeholders on complex regulatory issues.</p><p><br></p><p>Responsibilities:</p><p>• Provide legal counsel on environmental matters involving drinking water, wastewater, stormwater, treatment operations, regulatory compliance, waste management, contamination issues, and remediation efforts.</p><p>• Advise government departments and leadership on municipal legal issues, including the interpretation of local ordinances, policy development, and legislative matters.</p><p>• Support legal work tied to public utility operations, including billing disputes, appeals, collections, service agreements, real estate matters, and land use considerations.</p><p>• Partner with teams overseeing major public infrastructure and transportation operations, including airport-related legal matters and sustainability-focused initiatives.</p><p>• Review, draft, and negotiate contracts and other legal documents to protect organizational interests and ensure compliance with applicable laws and regulations.</p><p>• Provide guidance to governing bodies and internal stakeholders on proposed legislation, risk exposure, and legal strategy connected to city operations.</p><p>• Collaborate with cross-functional teams to resolve complex public-sector legal issues and help manage sensitive matters affecting municipal services.</p><p>• Contribute senior-level legal judgment in a fast-paced environment with immediate staffing needs and potential long-term conversion to permanent employment.</p>
<p>Provide administrative support to recruiters and management team.</p><p>Answer and direct incoming phone calls, emails, and office inquiries.</p><p>Schedule candidate interviews and client meetings.</p><p>Assist with onboarding activities, including background checks, employment documentation, and new hire paperwork.</p><p>Maintain accurate candidate and client records within the applicant tracking system (ATS) and CRM database.</p><p>Prepare employment-related documents, correspondence, and reports.</p><p>Support payroll and timecard collection processes for contract employees.</p><p>Coordinate office activities, meetings, and special projects.</p><p>Ensure a positive experience for candidates, employees, and clients.</p><p>Perform general administrative duties including filing, scanning, and data entry.</p>
<p>We are looking for a highly skilled <strong>Email Automation Specialist</strong> for a 3–6 month contract with a dynamic client based in Atlanta. This role is built for a marketing operations professional who excels at building, deploying, and optimizing sophisticated lifecycle campaigns and automated workflows. You will take ownership of the technical execution of marketing campaigns, ensuring precise audience targeting and flawless delivery.</p><p>The ideal candidate must be local to the Atlanta area and comfortable working onsite three days a week, collaborating directly with cross-functional teams.</p>
<p>We are seeking an execution-focused Lifecycle Marketing Specialist to join our team for a 9-month contract engagement. In this role, you will act as an embedded extension of the Lifecycle Marketing team, focusing on building automated nurture programs, scaling our communications infrastructure, and improving execution velocity across our marketing technology stack.</p>
<p>We are looking for a highly skilled <strong>Email Automation Specialist</strong> for a 3–6 month contract with a dynamic client based in Atlanta. This role is built for a marketing operations professional who excels at building, deploying, and optimizing sophisticated lifecycle campaigns and automated workflows. You will take ownership of the technical execution of marketing campaigns, ensuring precise audience targeting and flawless delivery.</p><p>The ideal candidate must be local to the Atlanta area and comfortable working onsite three days a week, collaborating directly with cross-functional teams.</p><p><br></p><p><strong> </strong></p><p><strong> </strong></p>
<p>We are seeking an execution-focused Lifecycle Marketing Specialist to join our team for a 9-month contract engagement. In this role, you will act as an embedded extension of the Lifecycle Marketing team, focusing on building automated nurture programs, scaling our communications infrastructure, and improving execution velocity across our marketing technology stack.</p><p> </p>
<p>We are looking for a Senior Designer / Art Director to join a SAAS/AI company on a contract basis. This role is ideal for a highly conceptual creative leader who can translate complex operational and business ideas into compelling visual narratives. The position blends strategic thinking with hands-on design execution, shaping clear, effective materials that communicate sophisticated information with impact.</p><p><br></p><p>Responsibilities:</p><p>• Transform abstract business, operational, and product concepts into strong visual stories that are clear, engaging, and aligned with brand goals.</p><p>• Lead the creative direction for presentations, campaign assets, and design materials that explain complex topics to a range of audiences.</p><p>• Develop effective visual solutions by combining strategic insight with hands-on execution across digital and print-ready formats.</p><p>• Partner with cross-functional stakeholders to turn technical or high-level ideas into accessible, visually compelling communications.</p><p>• Create layouts, illustrations, and design systems that organize detailed information in a way that is intuitive and visually effective.</p><p>• Guide the conceptual development of creative work from early idea generation through final production and refinement.</p><p>• Contribute copy direction and messaging alignment to ensure visuals and written content work together cohesively.</p><p>• Use Adobe Creative Cloud tools, including Adobe Illustrator, to produce high-quality creative assets with strong attention to detail.</p>
<p>We are looking for a Customer Service Representative to support customers in the medical devices industry in Atlanta, Georgia. This contract opportunity with permanent potential is ideal for someone who combines strong customer care skills with technical troubleshooting ability and can thrive in a fast-moving, performance-focused environment. In this role, you will handle customer inquiries, resolve product and service concerns, and provide clear guidance that builds confidence and loyalty. The position requires professionalism, accuracy in documentation, and a proactive approach to solving problems.</p><p><br></p><p>Responsibilities:</p><p>• Assist customers by phone and other support channels, addressing service questions and resolving technical issues with professionalism and urgency.</p><p>• Investigate reported problems thoroughly, identify practical solutions, and close cases within established quality and productivity expectations.</p><p>• Record customer conversations, case details, and follow-up actions accurately in internal platforms such as Salesforce and related support systems.</p><p>• Route complex or unresolved matters to the appropriate internal teams to ensure timely and effective resolution.</p><p>• Explain product features, service options, and troubleshooting steps in a clear manner that helps customers use solutions successfully.</p><p>• Deliver a positive support experience that strengthens customer satisfaction, retention, and ongoing engagement.</p><p>• Manage multiple customer interactions at once while maintaining attention to detail in a high-volume contact center setting.</p>
<p>Freelance Video Editor (Remote)</p><p><strong>Location:</strong> Remote</p><p><strong>Type:</strong> Freelance / Contract</p><p><strong>Hours:</strong> Project-Based with Potential for Ongoing Work</p><p>About the Opportunity</p><p>We're seeking an experienced <strong>Freelance Video Editor</strong> to support the creation of high-quality B2B video content. This role is ideal for an editor who can transform interviews, conference footage, customer stories, executive messaging, and thought leadership content into polished, engaging videos that align with a professional brand.</p><p>We're specifically looking for someone whose portfolio demonstrates strong editorial judgment, pacing, storytelling, and experience producing corporate or B2B marketing content.</p><p>What You'll Do</p><ul><li>Edit long- and short-form video content for digital, social, event, and marketing channels</li><li>Craft compelling narratives from interviews, presentations, conference footage, and customer testimonials</li><li>Develop engaging cuts that maintain audience attention while supporting business objectives</li><li>Collaborate with producers, marketers, and stakeholders to bring creative concepts to life</li><li>Color correct, mix audio, and deliver polished final assets</li><li>Incorporate graphics, lower thirds, transitions, and branded elements as needed</li><li>Manage multiple projects and deadlines in a fast-paced environment</li></ul><p>What We're Looking For</p><ul><li>5+ years of professional video editing experience</li><li>Strong portfolio demonstrating <strong>editorial storytelling</strong>, not just motion graphics or design work</li><li>Proven experience editing <strong>B2B, corporate, commercial, technology, professional services, or thought leadership content</strong></li><li>Expertise in Adobe Premiere Pro and Adobe Creative Cloud</li><li>Ability to create engaging narratives from interview-driven content</li><li>Strong sense of pacing, structure, and audience engagement</li><li>Experience working with conference, event, and executive communications content is highly preferred</li><li>Ability to work independently and communicate effectively in a remote environment</li></ul><p>Nice to Have</p><ul><li>Motion graphics experience in After Effects</li><li>Experience supporting marketing campaigns, webinars, and event content</li><li>Familiarity with brand standards and enterprise-level creative workflows</li><li>Multi-camera editing experience</li></ul><p>Important Portfolio Requirements</p><p>To be considered, applicants must provide:</p><ul><li>A demo reel showcasing video editing work</li><li>Examples of B2B, corporate, commercial, or brand storytelling projects</li><li>Samples that clearly demonstrate editorial decision-making and narrative construction</li><li>A brief description of their role on each project</li></ul><p><strong>Please note:</strong> Candidates whose portfolios are primarily focused on graphic design, heavy motion graphics, news editing, or unrelated content may not be the best fit for this opportunity.</p>