<p>Robert Half HR Solutions is sourcing a contract to hire HR Generalist to support our client in Atlanta, Georgia. In this role, you will serve as a vital link between management and employees, ensuring smooth HR operations and fostering a positive workplace environment. This is a Contract to permanent position offering an excellent opportunity to contribute to key HR functions within a dynamic organization. Candidates must have recently worked with ADP WorkforceNow as their HRIS system, and preference will be given to candidates who have been an HR department of one. This role reports directly to the C-Suite/Owners and has a high level of visibility within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the full recruitment lifecycle, including posting job openings, maintaining interview records, facilitating pre-employment screenings, and corresponding with candidates.</p><p>• Coordinate employee onboarding and offboarding processes, including setting up new hires in systems, conducting orientations, and managing equipment and tools.</p><p>• Process payroll accurately and efficiently, administer benefits, handle leave of absence requests, and manage workers' compensation claims.</p><p>• Support employee relations by assisting with performance reviews, improvement plans, and addressing inquiries regarding paychecks, benefits, and attendance.</p><p>• Prepare and distribute attendance reports to managers, ensuring consistent communication regarding employee performance.</p><p>• Perform receptionist duties, such as arranging courier deliveries, managing incoming mail, and maintaining an organized and welcoming reception area.</p><p>• Ensure proper documentation and tracking of employee-assigned items, retrieving them during offboarding processes.</p><p>• Collaborate with hiring managers and IT teams to ensure new employees receive the necessary equipment, tools, and resources.</p><p>• Handle expense reimbursement submissions and ensure they are accurately uploaded into the system.</p>
<p>We are seeking a detail-oriented and proactive Contracts Specialist to manage contract renewals and maintain accurate contract tracking processes for our organization. The ideal candidate will work closely with internal departments and external partners to ensure timely renewals, mitigate risks, and support effective contract lifecycle management.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and coordinate all aspects of contract renewals, ensuring accuracy, compliance, and timely execution.</li><li>Maintain and update a centralized contract repository, tracking key contract milestones, expiration dates, renewal terms, and obligations.</li><li>Communicate with stakeholders (internal and external) to proactively manage upcoming renewals or amendments.</li><li>Review contract terms and conditions to identify upcoming action items, risks, and requirements related to renewals.</li><li>Prepare, distribute, and obtain signatures on renewal documents as needed.</li><li>Collaborate with legal, procurement, sales, and finance teams to align contract renewals with company policies and objectives.</li><li>Generate regular reports on contract status, renewal timelines, and compliance metrics for management review.</li><li>Support audits by providing accurate and organized contract records and documentation.</li><li>Recommend and implement process improvements for contract tracking and renewal workflows.</li></ul>
We are looking for a skilled Attorney to provide legal support in reviewing and negotiating software license agreements for a state agency. This long-term contract position involves ensuring compliance with Georgia state laws while managing contracts related to software procurement and renewals. The role requires expertise in state contracting processes and the ability to identify and address prohibitive clauses in agreements.<br><br>Responsibilities:<br>• Review and analyze software license agreements to ensure compliance with Georgia state laws and regulations.<br>• Draft, negotiate, and amend contracts, including subscription-based technology and cloud-computing arrangements.<br>• Collaborate with business units to address and resolve contractual issues in software procurement.<br>• Identify and eliminate non-compliant provisions in contracts submitted by brokers or resellers.<br>• Provide expert guidance on state contracting and procurement processes.<br>• Conduct thorough legal assessments of vendor agreements to safeguard agency interests.<br>• Work closely with stakeholders to educate them on prohibitive clauses and legal implications.<br>• Manage contract renewals and ensure timely review and approval.<br>• Support the Contracts Manager in handling complex legal matters related to software acquisition.<br>• Maintain accurate documentation and records of contract negotiations and amendments.
We are looking for a skilled Paralegal to join our team on a contract basis. This role involves working remotely to provide both transactional and litigation support for a growing medical equipment transportation company. If you are detail-oriented, organized, and experienced in legal documentation and contract review, we encourage you to apply.<br><br>Responsibilities:<br>• Review and analyze contracts and agreements to ensure compliance and accuracy.<br>• Draft legal documents, including agreements and correspondence, as needed.<br>• Provide support for transactional work, such as vendor and client agreements.<br>• Assist with litigation tasks, including preparing case files and legal documents.<br>• Manage e-filing processes in state and federal courts efficiently.<br>• Organize and maintain legal records and documentation for easy access and retrieval.<br>• Collaborate with internal teams and external counsel to ensure smooth legal operations.<br>• Handle administrative and coordination tasks related to legal procedures.
We are looking for a skilled and innovative Sr. Engineer specializing in integrations (iPaaS) to join our team on a contract basis. This role is based in Atlanta, Georgia, and offers the opportunity to lead technical projects that drive seamless connectivity between systems and platforms. You will play a pivotal role in designing, implementing, and optimizing integration frameworks while collaborating with cross-functional teams to align technical solutions with business goals.<br><br>Responsibilities:<br>• Design and implement scalable integration frameworks that ensure efficient data pipelines and connectivity between systems.<br>• Provide technical leadership and guidance to a team of engineers, fostering accountability and a collaborative work environment.<br>• Develop and enhance integrations with third-party systems, focusing on data extraction, transformation, and loading processes.<br>• Define and uphold best practices for integration development, documentation, and team collaboration.<br>• Work closely with stakeholders, including product managers and engineering teams, to ensure alignment with business requirements.<br>• Manage the end-to-end delivery of integration projects, ensuring deadlines are met and quality standards are maintained.<br>• Lead initiatives to explore and integrate innovative technologies to optimize data handling and system connectivity.<br>• Utilize AI-driven tools and techniques to enhance coding productivity and integration efficiency.<br>• Collaborate with enterprise systems such as Salesforce, NetSuite, and other relevant platforms to build seamless integrations.
<p>We are looking for a highly organized and personable Senior Administrative Assistant to join our team on a contract basis located in the Greater Philadelphia. Region. In this role, you will play a pivotal part in ensuring the smooth operation of office facilities and maintaining a welcoming environment for employees and visitors alike. This is an excellent opportunity for a Senior Administrative Assistant who is detail oriented and committed to delivering exceptional administrative and customer service support.</p><p><br></p><p>Here’s how you’ll contribute each day: </p><p>• Ensure the reception area and office facilities are consistently maintained to a high standard.</p><p>• Welcome and direct clients, visitors, and employees with efficiency and warmth.</p><p>• Manage inventory and restock supplies in shared spaces such as pantries and cafes.</p><p>• Oversee visitor management systems to ensure compliance with company policies.</p><p>• Respond promptly to inquiries from employees and external parties, providing clear information and resolving issues as needed.</p><p>• Identify and report any safety concerns within office premises.</p><p>• Offer administrative support to the Facilities Management team, including backup assistance as required.</p><p>• Coordinate calendars, meetings, and conference calls to facilitate smooth scheduling.</p><p>• Perform additional duties as assigned to support the overall operations of the office.</p>
We are looking for a highly skilled Change Management Consultant to join our team on a long-term contract basis in Atlanta, Georgia. The ideal candidate will have expertise in IT auditing and be responsible for evaluating and improving change management processes and controls. This role offers the opportunity to contribute to the organization’s operational integrity while ensuring compliance and risk mitigation.<br><br>Responsibilities:<br>• Analyze and evaluate change management procedures to ensure proper authorization and testing of changes before implementation.<br>• Identify and assess key controls within the change management framework to ensure compliance and operational excellence.<br>• Review the quality and adequacy of information generated by the change management program to support effective decision-making.<br>• Monitor and assess change management performance metrics, ensuring their effectiveness and addressing deviations proactively.<br>• Evaluate risk management controls to confirm a balanced approach between preventive, detective, and corrective measures.<br>• Provide recommendations for improving processes and mitigating risks within the change management environment.<br>• Collaborate with stakeholders to ensure alignment with regulatory standards such as SOX and operational audit requirements.<br>• Conduct thorough assessments of financial and operational audits, ensuring findings are properly documented and addressed.<br>• Develop and implement audit plans tailored to organizational needs and compliance standards.<br>• Support continuous improvement initiatives within the change management program to enhance effectiveness and responsiveness.
<p>We are seeking a <strong>Workers Compensation Claims Examiner</strong> to join our team. The <strong>Workers Compensation Claims Examiner</strong> will be responsible for managing lost time claims, ensuring compliance, and delivering excellent customer service. This <strong>Workers Compensation Claims Examiner</strong> role requires strong analytical skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.</p><p><br></p><p><strong>Location:</strong> Alpharetta, GA (On-site)</p><p><strong>Schedule:</strong> 8:00 AM – 5:00 PM, Monday through Friday</p><p><strong>Employment Type:</strong> 3-month contract with possibility of extension </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Deliver superior customer service through effective interactions with insureds, claimants, agents, underwriters, and others</li><li>Collaborate with team members to achieve goals and maintain a high-performance environment</li><li>Provide accurate and timely expense and loss assessments on lost time claims</li><li>Communicate effectively with internal and external stakeholders regarding claim activity, trends, and issues</li><li>Conduct thorough investigations, coverage analysis, loss assessments, and case management</li><li>Develop and execute strategies to achieve early claim resolution</li><li>Identify and address coverage issues, potential fraud, and subrogation opportunities</li><li>Maintain organized and up-to-date claim files using a diary system</li><li>Monitor claim developments and follow up on outstanding items in a timely manner</li><li>Provide guidance and direction to team members when needed</li></ul>
We are looking for an experienced and proactive Facilities Coordinator to join our team on a contract basis in Atlanta, Georgia. This role involves overseeing workspaces, supporting event setups, and managing mailroom functions. The ideal candidate will be agile, comfortable working across multiple floors, and capable of lifting up to 30 pounds.<br><br>Responsibilities:<br>• Maintain and organize workspaces, ensuring they are clean, functional, and well-stocked.<br>• Assist with setting up and breaking down event spaces, ensuring all requirements are met.<br>• Oversee mailroom operations as needed to ensure timely and accurate distribution.<br>• Conduct regular inspections across three floors to ensure facilities are in excellent condition.<br>• Coordinate with vendors and contractors to ensure services are delivered to high standards.<br>• Manage purchase orders and assist with financial processes, including monthly accrual reports and finance tracking.<br>• Support the implementation of property risk management programs and disaster recovery plans.<br>• Monitor and utilize ticketing systems like Corrigo to address facility-related issues efficiently.<br>• Follow escalation and incident reporting procedures to address urgent matters promptly.<br>• Collaborate with stakeholders to achieve key performance indicators and service level agreements.
We are looking for a dedicated Facilities Coordinator to join our team in Atlanta, Georgia. This is a contract position with the possibility of transitioning into a permanent role. The ideal candidate will excel in customer-facing interactions, possess strong organizational skills, and be comfortable managing physical tasks such as setting up conference rooms and lifting up to 50 lbs. The position requires attention to detail, business casual attire, and the ability to handle daily operations efficiently.<br><br>Responsibilities:<br>• Create a welcoming and hospitable environment for employees and visitors.<br>• Recognize and address client needs proactively to deliver exceptional experiences.<br>• Assist the Facilities Manager with additional tasks as required.<br>• Collaborate with the Workplace Management team to support tactical planning and daily operations.<br>• Schedule and coordinate maintenance activities while maintaining clear communication.<br>• Manage work order systems, track invoices, and ensure timely processing.<br>• Oversee kitchen and break area cleanliness, restocking supplies, and coordinating equipment repairs.<br>• Provide comprehensive visitor registration services and ensure compliance with access protocols.<br>• Monitor office conditions and address issues promptly to ensure a safe and functional workspace.<br>• Coordinate with vendors and service providers to streamline operational tasks.
<p>We are looking for a dynamic Program Manager/Executive Assistant to join our client's team in College Park, Georgia. This is a Contract to permanent position, offering an exciting opportunity to manage strategic initiatives while providing executive-level support. The ideal candidate will thrive in a fast-paced environment, balancing project management responsibilities with administrative tasks to drive organizational success.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage a portfolio of strategic programs and projects to align with business objectives.</p><p>• Lead cross-functional teams to ensure projects are delivered within defined timelines, budgets, and quality standards.</p><p>• Implement and maintain effective program management strategies to optimize project outcomes.</p><p>• Coordinate and arrange travel schedules, bookings, and accommodations for executives and team members.</p><p>• Provide high-level executive support, including calendar management and meeting coordination.</p><p>• Facilitate Agile Scrum processes to enhance team collaboration and project delivery.</p><p>• Ensure clear communication and collaboration across departments for seamless project execution.</p><p>• Monitor program progress and performance, identifying risks and implementing mitigation strategies.</p><p>• Prepare detailed reports and presentations for stakeholders, summarizing project updates and outcomes.</p><p>• Support the development and adherence to project management best practices within the organization.</p>
We are looking for a dedicated Field Technician to join our team on a long-term contract basis. This role involves conducting onsite audits of production devices across various client locations in the Atlanta, Georgia area. You will play a vital role in ensuring devices meet security and operational standards while documenting findings through hands-on inspections.<br><br>Responsibilities:<br>• Travel to multiple client locations within the region to perform onsite audits of production devices.<br>• Conduct physical inspections of desktops and laptops that are actively in use.<br>• Verify the presence of required security software and management tools on each device.<br>• Review installed applications and document items requiring follow-up or further evaluation.<br>• Record findings accurately and in compliance with provided documentation standards.<br>• Escalate any issues or discrepancies to technical leads for resolution.<br>• Interact professionally with client staff to ensure smooth operations during device audits.<br>• Follow established procedures consistently while maintaining attention to detail.<br>• Provide feedback and updates to internal teams as needed.
<p><strong>Needed for 1 week to help with selling merchandise for the event </strong></p><p><strong>Job Responsibilities:</strong></p><ul><li>Assist customers in selecting merchandise based on their needs and preferences.</li><li>Maintain a clean and organized store environment to enhance the shopping experience.</li><li>Operate cash registers and process transactions accurately and efficiently.</li><li>Provide product knowledge and answer inquiries to help customers make informed purchasing decisions.</li></ul><p><br></p><p><br></p>
We are looking for a Field Technician to join our team in Atlanta, Georgia, on a long-term contract basis. This role involves conducting onsite audits of production devices across various client locations, ensuring devices meet required standards and documenting findings. The position requires hands-on expertise with Windows operating systems and interaction with client staff in environments that require attention to detail.<br><br>Responsibilities:<br>• Travel to client locations within the designated region to perform onsite audits of production devices.<br>• Conduct physical inspections of desktops and laptops currently in use.<br>• Verify the presence of necessary security and management tools on each device.<br>• Assess installed software and identify items needing further review or follow-up.<br>• Accurately document findings in accordance with provided standards and procedures.<br>• Escalate technical issues or discrepancies to internal leads as needed.<br>• Maintain clear and attentive communication and provide excellent customer service during interactions with client staff.<br>• Work independently while adhering to guidelines and ensuring consistent results.<br>• Adapt to changing client locations and schedules throughout the duration of the project.
<p>Robert Half is seeking an experienced Georgia Trusts & Estates / Probate Attorney to support the development of Practical Guidance, an online legal research and drafting resource for practicing attorneys. This contract role involves drafting, editing, and annotating practical guidance content and forms related to Georgia trust and estate law</p><p><strong> </strong></p><p><strong>Pay Rate:</strong> $40-42/hour</p><p> <strong>Location:</strong> Home-based (Georgia)</p><p> <strong>Duration:</strong> 3 months</p><p> <strong>Schedule:</strong> Part-time, approximately <strong>5–15 hours per week</strong></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and annotate pleadings and other documents related to Georgia probate administration</li><li>Draft, review, and revise practical guidance articles focusing on Trusts & Estates topics</li><li>Create checklists, charts, and other step-by-step “how-to” guidance for practitioners</li><li>Revise and enhance existing documents with Georgia-specific legal guidance based on state law, local practice, and professional experience</li><li>Draft new content as needed to support Practical Guidance offerings</li></ul><p><strong> </strong></p><p><strong>Additional Information:</strong></p><ul><li><strong>Interview process includes an interview and a writing assessment</strong></li></ul><p>This role is ideal for an experienced Trusts & Estates attorney seeking flexible, part-time work while contributing practical, practice-ready content to a leading legal research platform.</p><p><br></p>
We are looking for a skilled Field Support Engineer to join our team in Atlanta, Georgia. In this Contract to permanent role, you will provide hands-on technical support to clients, ensuring infrastructure reliability and addressing both routine and complex IT issues. This opportunity is ideal for professionals who excel in troubleshooting, client interaction, and maintaining high operational standards.<br><br>Responsibilities:<br>• Deliver onsite and remote technical support for client systems, addressing hardware, software, and network-related issues.<br>• Diagnose and resolve problems with network infrastructure, cloud services, servers, and end-user devices.<br>• Handle incident and request management using ServiceNow, ensuring efficient resolution and excellent client communication.<br>• Monitor client environments through tools like LogicMonitor and Datto, proactively addressing alerts and system issues.<br>• Conduct root cause analysis to identify solutions for recurring outages and infrastructure challenges.<br>• Apply patches, remediate system alerts, and maintain the overall health of client environments.<br>• Escalate complex technical problems to senior engineers while ensuring continuity in client communication.<br>• Collaborate effectively with both technical and non-technical stakeholders to deliver a superior customer experience.<br>• Adhere to security protocols and documentation standards to ensure compliance with client and internal policies.
We are looking for a proactive Project Assistant to support an event in Atlanta, Georgia. This Contract position involves engaging with attendees, assisting them in locating the company booth, and ensuring a welcoming experience throughout the event.<br><br>Responsibilities:<br>• Greet event attendees and provide them with a friendly and detail-oriented first impression.<br>• Guide visitors to the designated company booth and ensure they have the necessary information.<br>• Collaborate with team members to maintain smooth event operations.<br>• Assist with scanning documents and managing timelines during the event.<br>• Support project management activities, including tracking schedules and ensuring deadlines are met.<br>• Maintain clear communication with team members and event organizers.<br>• Help coordinate tasks related to master scheduling and construction project timelines.<br>• Monitor and report on event progress to ensure all goals are achieved.
<p>We are looking for an experienced Staff Accountant to join our team in Atlanta, Georgia. This Contract-to-permanent position offers the opportunity to contribute to a dynamic accounting environment while utilizing your expertise in GAAP principles. If you are detail-oriented and thrive in a fast-paced setting, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Prepare accurate financial statements and reports in compliance with GAAP standards.</p><p>• Manage general ledger activities, including journal entries, account reconciliations, and adjustments.</p><p>• Assist with month-end and year-end closing processes to ensure timely reporting.</p><p>• Support the Accounting Manager by handling delegated tasks and responsibilities.</p><p>• Conduct audits and reviews to verify financial data accuracy and compliance.</p><p>• Analyze financial data to identify trends and provide actionable insights.</p><p>• Collaborate with other departments to ensure proper financial controls and procedures.</p><p>• Handle accounts payable and receivable tasks, ensuring efficient processing.</p><p>• Maintain organized financial records and documentation for internal and external audits.</p><p>• Stay updated on accounting regulations and standards to ensure compliance.</p>
<p>We are looking for a skilled Access Control Technician to join our team in Atlanta, GA. In this contract-to-permanent position, you will play a key role in the installation, configuration, and maintenance of access control and video surveillance systems, ensuring high-quality service delivery to our clients. This role offers a dynamic work environment with a blend of on-site and travel-based assignments.</p><p><br></p><p>Responsibilities:</p><p>• Install and configure access control systems, including controllers, readers, and door hardware.</p><p>• Set up and maintain video surveillance systems, including IP cameras and network video recorders.</p><p>• Perform low voltage cabling tasks such as pulling, terminating, labeling, and testing cables.</p><p>• Troubleshoot and resolve hardware, software, and network connectivity issues related to security systems.</p><p>• Conduct system commissioning, inspections, and preventative maintenance to ensure optimal performance.</p><p>• Read and interpret technical drawings, schematics, and wiring diagrams for accurate installations.</p><p>• Document all installation and service activities, maintaining detailed records of system configurations.</p><p>• Provide hands-on training and system handoff to end users, ensuring they understand system functionality.</p><p>• Collaborate professionally with clients, project managers, and team members to meet project goals.</p><p>• Comply with safety protocols, company policies, and industry standards during all activities.</p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team on a contract basis in Atlanta, Georgia. In this role, you will play a key part in ensuring the accurate and timely processing of financial transactions. This is a hybrid position, requiring in-office presence on specific days.<br><br>Responsibilities:<br>• Process a high volume of invoices with accuracy and efficiency to maintain workflow timelines.<br>• Address and resolve invoice discrepancies through effective troubleshooting.<br>• Perform reconciliations, including statement reconciliations, to ensure financial records are accurate.<br>• Collaborate with team members to manage and reduce invoice backlogs.<br>• Utilize PeopleSoft to manage accounts payable functions and ensure data integrity.<br>• Conduct regular checks and processing of payments, ensuring compliance with company policies.<br>• Assist in maintaining organized and up-to-date accounts payable documentation.<br>• Support the team with other financial duties as needed in a fast-paced environment.
We are looking for a detail-oriented and proactive Project Coordinator to join our team in Atlanta, Georgia. In this long-term contract role, you will play a vital part in supporting field marketing initiatives and ensuring the seamless execution of local projects. From managing timelines to delivering creative assets, you will collaborate closely with cross-functional teams to bring marketing campaigns to life.<br><br>Responsibilities:<br>• Review and assess incoming field marketing requests for completeness and accuracy before initiating projects.<br>• Set up and manage project workflows, timelines, and deliverables using tools like Adobe Workfront.<br>• Maintain and update marketing toolkits, resource logs, and documentation for franchisee use.<br>• Facilitate communication by capturing feedback from regional partners and routing it to creative teams.<br>• Ensure final materials are uploaded, labeled, and distributed correctly via SharePoint and other channels.<br>• Monitor the quality and accuracy of localized assets to meet brand standards.<br>• Collaborate with Project Managers and Account Managers to align on project requirements and deadlines.<br>• Track and report on project progress to ensure timely delivery of marketing materials.<br>• Support merchandising and event collateral needs by coordinating creative production.<br>• Uphold a high level of organization to keep all projects on schedule and within scope.
We are looking for a detail-oriented Accounts Receivable Analyst to join our team on a long-term contract basis. This hybrid role, based in Atlanta, Georgia, offers an excellent opportunity to contribute to critical financial operations, including billing, cash applications, and month-end reporting. If you excel in accounts receivable processes and have a strong grasp of financial tools like Excel, we encourage you to apply.<br><br>Responsibilities:<br>• Manage accounts receivable processes, including timely billing and accurate cash application.<br>• Perform month-end close activities, ensuring all financial data is reconciled and reported accurately.<br>• Assist with general ledger maintenance and related financial tasks.<br>• Prepare and review financial reports to support organizational decision-making.<br>• Utilize Excel tools such as pivot tables and VLOOKUP functions for data analysis and reporting.<br>• Collaborate with internal teams to address ad-hoc financial inquiries and tasks.<br>• Ensure compliance with company policies and financial regulations in all activities.<br>• Contribute to process improvements for accounts receivable operations.<br>• Support audits and provide documentation as required.
We are looking for a detail-oriented Financial Analyst to join our team in Atlanta, Georgia. This is a Contract to permanent position offering an excellent opportunity to contribute to key financial functions in a dynamic environment. The role is currently remote but may transition to a hybrid schedule, requiring local candidates.<br><br>Responsibilities:<br>• Conduct thorough variance analyses to identify trends, insights, and areas for improvement.<br>• Prepare and present financial reports to support strategic decision-making.<br>• Develop and maintain financial models to forecast and analyze business performance.<br>• Perform ad hoc financial analyses to address specific business needs and challenges.<br>• Utilize data mining techniques to extract, organize, and analyze large datasets.<br>• Collaborate with cross-functional teams to gather financial data and provide actionable recommendations.<br>• Ensure accuracy and compliance in all financial reporting and documentation.<br>• Monitor key financial metrics and provide timely updates to stakeholders.<br>• Assist in budgeting and forecasting processes to align with organizational goals.<br>• Identify opportunities for process improvements in financial operations.
<p>Robert Half Marketing and Creative in Atlanta is looking for a Production Artist with 2+ years of production experience for an ongoing contract job with an agency in Midtown. This Production Artist must have very strong prepress skills, and must have in-store retail or visual merchandising experience and samples including: POP, signage, endcaps, hangtags and all other in-store visual merchandising samples. </p>
We are looking for an experienced Director of Client Services to lead a dedicated team of professionals in delivering exceptional service to our clients. This role, based in Atlanta, Georgia, will focus on client satisfaction, operational excellence, and strategic collaboration with leadership to drive business growth. This is a contract-to-permanent position offering an excellent opportunity to make a lasting impact within the Printing/Publishing industry.<br><br>Responsibilities:<br>• Lead and oversee client service operations, ensuring the team delivers exceptional support and enables the sales organization to focus on growth activities.<br>• Collaborate with senior leadership to develop and execute strategic initiatives that enhance service quality and client satisfaction.<br>• Act as a point of escalation for complex client issues, resolving challenges and removing barriers to success.<br>• Monitor and assess team capacity, ensuring resources are aligned with client needs and organizational goals.<br>• Develop and implement tactical plans for client services, co-owning service delivery strategies with sales leadership.<br>• Mentor and guide team members in building strong client relationships, managing projects effectively, and utilizing tools and systems.<br>• Ensure compliance with client requirements and organizational procedures, maintaining a high standard of service delivery.<br>• Analyze and review team performance through regular reporting, identifying areas for improvement and implementing actionable plans.<br>• Work closely with sales teams to prepare client presentations, highlighting account activities and identifying opportunities for expansion.<br>• Support the onboarding and implementation of new clients, ensuring smooth transitions and alignment with business objectives.