<p>The Business Systems Analyst will act as the bridge between business teams and Salesforce technical resources. This role focuses on requirements gathering, system configuration support, testing coordination, and ongoing platform optimization. The analyst will work closely with sales, service, and operations teams to ensure Salesforce solutions support real-world workflows.</p>
We are looking for an experienced Oracle Cloud Architect to join our team in Atlanta, Georgia. In this long-term contract position, you will play a pivotal role in designing, integrating, and governing Oracle Cloud solutions that align with enterprise standards. The ideal candidate will have a strong background in troubleshooting platform issues, implementing scalable solutions, and collaborating with cross-functional teams to optimize cloud environments.<br><br>Responsibilities:<br>• Develop and implement Oracle Cloud architectures that meet business and functional requirements.<br>• Troubleshoot and resolve complex platform issues to ensure system reliability and performance.<br>• Collaborate with program leadership to validate designs and guide best-practice implementations across CX, C2M, data, and cloud technology domains.<br>• Ensure all solutions adhere to enterprise security, governance, and architectural standards.<br>• Identify risks proactively and recommend strategies to optimize environments for cost-efficiency and reliability.<br>• Lead the integration of Oracle systems with existing enterprise infrastructure.<br>• Provide technical leadership and guidance on Oracle Cloud integration patterns, networking, and performance considerations.<br>• Review and approve architectural designs to ensure alignment with organizational goals.<br>• Partner with stakeholders to drive continuous improvement in cloud governance processes.<br>• Support DevOps practices to streamline deployment and operational workflows.
<p><strong>Overview</strong></p><p>Our client is seeking a <strong>hands‑on Project Manager with strong Business Analysis skills</strong> to join a lean, fast‑moving IT & Digital team. This hybrid PM/BA role owns projects end‑to‑end while also supporting requirements gathering, data analysis, and workflow documentation.</p><p>The work spans <strong>ecommerce, operations, sales, supply chain, customer service, and internal systems</strong>, offering high visibility and direct impact across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead IT and business‑critical projects across <strong>ecommerce, ERP (Dynamics GP), CRM (Dynamics CRM), reporting, integrations, and internal systems</strong></li><li>Perform full <strong>Business Analyst duties</strong>, including stakeholder interviews, requirements gathering, documentation, and process mapping</li><li>Build project plans, run sprint planning, manage timelines, dependencies, and backlogs</li><li>Support improvements in <strong>order management, inventory, supply chain, customer experience, and sales tools</strong></li><li>Assist with <strong>dashboard development, KPIs, and reporting</strong> using Power BI</li><li>Use <strong>SQL and/or Python</strong> for data validation and analysis as needed</li><li>Lead testing, QA, user acceptance, and change management during implementations</li><li>Help mature client’s internal <strong>PMO processes</strong>, documentation, and delivery standards</li><li>Manage work using <strong>Asana, Jira, or similar tools</strong>, including coordination with local and offshore teams</li></ul>
<p>The Salesforce Architect will serve as the technical and functional lead for Salesforce initiatives across Sales, Service, and Experience Cloud. This role partners closely with business stakeholders to design scalable solutions, define architecture standards, and guide delivery teams through complex implementations, integrations, and enhancements. The Architect will be responsible for ensuring Salesforce solutions align with long-term business strategy while remaining flexible for evolving needs.</p>
<p>The Salesforce Product Owner will manage the Salesforce backlog and prioritize enhancements based on business value. This role partners closely with business stakeholders and delivery teams to ensure Salesforce development aligns with user needs and organizational goals. The Product Owner plays a key role in shaping platform strategy while driving incremental improvements.</p>
Lead the design and implementation of OTC processes including order management, pricing, shipping, billing, returns, and contracts<br>• Configure and support Advanced Variant Configuration and CPQ tools<br>• Facilitate workshops to define and standardize OTC workflows and revenue recognition models<br>• Collaborate with cross-functional teams to implement best practices in S/4HANA SD<br>• Support subscription billing models including recurring and usage-based billing<br>• Conduct testing, documentation, and training for new processes and enhancements<br>• Evaluate change requests and recommend scalable solutions<br>• Partner with internal stakeholders and external consultants to resolve issues and drive improvements<br>• Ensure compliance with IT controls and audit requirements<br>What You Bring<br>• 10–15 years of SAP SD OTC experience, including full-cycle implementations<br>• Hands-on experience with SAP S/4HANA projects<br>• Strong understanding of business process integration across modules (MM, FI, PP)<br>• Familiarity with Engineering Change Management and CRM integration is a plus<br>• Excellent communication and stakeholder engagement skills<br>• Structured, analytical problem-solving approach<br>• Spanish language skills are a plus<br>Education & Tools<br>• Bachelor’s degree in Business, Computer Science, or related field (or equivalent experience)<br>• SAP certification in SD or S/4HANA preferred<br>• Experience with ITSM tools and Microsoft Office suite
