<p>Robert Half is currently seeking an experienced IT Service Delivery Manager for our client in the Managed Services space. The <strong>Senior Service Delivery Manager</strong> is accountable for the operational success of managed IT services delivered to assigned clients. This role owns service performance, escalation management, and client satisfaction, acting as the bridge between customers and internal technical teams. Success is measured by reliable service delivery, strong client relationships, reduced operational risk, and continuous improvement across people, process, and technology.</p><p><br></p><p><strong>This is a Direct Hire position. </strong></p><p><strong>SPONSORSHIP/C2C ARE NOT AVAILABLE FOR THIS ROLE.</strong></p><p><strong>We are open to remote candidates around the US who are comfortable with travel to client sites (up to 20%).</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Own day-to-day and long-term service delivery outcomes for multiple managed services clients.</li><li>Ensure services are delivered in alignment with contractual obligations, SLAs, and defined KPIs.</li><li>Track and analyze operational performance, including:</li><li>Ticket volume, backlog, and resolution times.</li><li>SLA compliance and trend analysis.</li><li>Incident frequency, severity, and root causes.</li><li>Coordinate cross-functional teams (service desk, NOC, SOC, engineering, and project teams) to meet service commitments.</li><li>Identify service delivery risks early and drive mitigation plans before customer impact.</li><li>Serve as the primary operational contact for clients on service-related matters.</li><li>Lead regular service review meetings (QBRs/EBRs), covering:</li><li>Performance metrics and trends.</li><li>Escalations and incident summaries.</li><li>Risk posture, including security where applicable.</li><li>Recommendations for service optimization and roadmap alignment.</li><li>Manage client expectations through clear, timely, and professional communication.</li><li>Act as escalation owner for high-impact incidents and chronic service issues.</li><li>Lead major incident response, ensuring ownership, communication cadence, and resolution timelines.</li><li>Facilitate post-incident reviews and ensure corrective actions are implemented and tracked.</li><li>Reduce repeat incidents through structured root cause analysis and systemic improvements.</li><li>Coach and mentor service delivery staff and technical leads.</li><li>Establish and reinforce best practices for service management, escalation handling, and client communication.</li><li>Provide input on staffing models, workload distribution, and coverage planning.</li><li>Support onboarding of new clients and transitions from other service providers.</li><li>Drive continuous improvement in service processes, documentation, and operational workflows.</li><li>Partner with leadership to evolve service delivery standards, tools, and operating models.</li></ul>
<p>Robert Half is currently searching for an experienced Product Manager with expertise in power distribution and data center infrastructure for our client in Wisconsin. This is a <strong>Direct Hire </strong>position with our client, offering remote flexibility for the right person.</p><p><br></p><p>This is a high‑visibility product leadership role focused on building and scaling power distribution solutions for mission‑critical data center environments, including co‑location and AI data centers. The Product Manager owns the front end of the product development lifecycle, identifying market opportunities, shaping product strategy, translating customer needs into clear requirements, and driving offerings from concept through launch.</p><p><br></p><p>This role has broad exposure across strategy, engineering, marketing, sales, and customers. You will work closely with leadership and cross‑functional teams to define where the product portfolio goes next, how quickly it gets there, and how effectively it delivers value to customers and the business.</p><p><br></p><p>The title and scope may flex between Product Manager and Senior Product Manager depending on experience. The priority is finding the right person with the right mix of technical understanding, product leadership, and customer insight, with scope and level aligned to demonstrated capability.</p><p><br></p><p>What You’ll Be Responsible For</p><ul><li>Own the Product Development Process (PDP) for new and evolving power distribution products, from early concept through market launch.</li><li>Define and execute product category strategy and roadmaps aligned to business objectives and market demand.</li><li>Lead voice‑of‑the‑customer (VOC) efforts, market research, and competitive analysis to identify opportunities in mission‑critical data center infrastructure.</li><li>Translate customer and market insights into clear Product Requirements Documents (PRDs) that engineering teams can execute against.</li><li>Partner closely with engineering through iterative design, validation, and refinement to ensure solutions meet technical and customer requirements.</li><li>Work with Product Marketing to define positioning, messaging, and go‑to‑market plans.</li><li>Support sales through training, value propositions, demos, and direct customer engagement.</li><li>Secure and support pilot customers, incorporating feedback to refine and improve offerings prior to broader rollout.</li><li>Monitor product performance, margins, and cost structures; identify opportunities for pricing, cost optimization, and profitability improvement.</li><li>Track and report KPIs related to product success, roadmap execution, and market adoption.</li><li>Serve as the internal subject matter expert for assigned product categories, representing the product in leadership reviews, governance forums, and customer discussions.</li></ul><p>This role is focused on building what’s next, not maintaining a long‑established product line. Expect a fast pace, ambiguity, and meaningful influence over strategic direction.</p>
<p>Our client in Sheboygan County is searching for a results-driven Senior Staff Accountant (or Finance/Accounting Manager) to oversee critical accounting operations and ensure precise financial records. This influential role requires a hands-on professional with advanced technical knowledge, strong analytical capability, and the confidence to provide guidance to junior finance staff while working independently.</p><p><br></p><p>For immediate consideration call Bill Johannes at 414-662-3416 or connect on Linked-In . All conversations will be confidential. If you or someone you know would qualify for any of the positions listed below feel free to have them call me as well. Thanks for any consideration and I look forward to helping you. God Bless.</p><p><br></p><p><br></p><p><strong>Main Responsibilities:</strong></p><ul><li>Direct the monthly, quarterly, and year-end financial close, meeting established deadlines and requirements.</li><li>Manage the preparation, analysis, and posting of complex accounting entries, including managing accruals and estimates.</li><li>Reconcile financial statements and investigate any discrepancies on the balance sheet or profit and loss reports.</li><li>Review and confirm the accuracy of production data such as bill of materials, labor standards, and workflow routings.</li><li>Guarantee that all financial reports meet industry standards and internal policies, such as GAAP or IFRS.</li><li>Conduct analyses of results and variances, preparing concise management summaries.</li><li>Uphold the accuracy of the general ledger by ensuring consistent and precise transaction recording.</li><li>Research and interpret accounting regulations for complicated transactions, including fixed assets, leases, revenue, and stock compensation.</li><li>Draft technical documents and memos for significant or unusual business transactions.</li><li>Assist in adopting new accounting policies and procedures.</li><li>Maintain compliance with financial internal controls, SOX requirements (if relevant), and corporate accounting procedures.</li><li>Identify opportunities for control improvements and propose effective process enhancements.</li><li>Develop and update accounting and financial procedures documentation.</li><li>Serve as the main liaison for both internal and external audit processes, preparing requested reports and resolving inquiries.</li><li>Support budget planning and forecasting activities and provide meaningful variance analyses to management.</li><li>Participate in the implementation or upgrade of accounting or ERP software systems.</li><li>Find opportunities to automate repetitive accounting tasks to increase team efficiency.</li><li>Build and manage sophisticated Excel reports and tools for ongoing accounting needs.</li><li>Take on any other responsibilities as assigned by leadership.</li></ul><p><br></p><p><br></p>
<p>Robert Half is recruiting for an Application Analyst with experience in ERP systems. The ERP Application Analyst is responsible for the ongoing support, maintenance, and enhancement of enterprise business applications, with a primary focus on construction management and service-based ERP systems. This role partners closely with business stakeholders, IT team members, and third-party vendors to ensure applications are stable, well-documented, and aligned with operational needs. The ERP Application Analyst also provides second-level application support and plays a key role in system testing, upgrades, and continuous improvement initiatives.</p><p><br></p><ul><li><strong>This is a Direct Hire position that will require an onsite work schedule. </strong></li><li><strong>Open to multiple locations in Wisconsin (Appleton - Madison - Milwaukee).</strong></li><li><strong>Must be located in Wisconsin. Relocation assistance is not being offered at this time.</strong></li><li><strong>This role is not eligible for sponsorship. </strong></li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day support for enterprise applications, including construction management and service ERP systems.</li><li>Serve as a second-level support resource by troubleshooting application issues, analyzing root causes, and coordinating resolutions.</li><li>Collaborate with internal business users to understand functional requirements and translate them into system enhancements or configuration changes.</li><li>Work with external vendors and consultants to plan, implement, and support system upgrades, patches, and new functionality.</li><li>Perform functional testing of system changes, enhancements, and upgrades to ensure quality and reliability.</li><li>Create and maintain system documentation, including workflows, configurations, enhancements, and support procedures.</li><li>Monitor application performance and identify opportunities to improve system efficiency, usability, and user experience.</li><li>Assist with data analysis and reporting needs, including writing and maintaining SQL queries.</li><li>Support change management activities, including user communication and coordination of system updates.</li><li>Develop a strong understanding of business operations and processes to better support users and recommend technology improvements.</li><li>Provide guidance and training to end users to help them effectively leverage ERP functionality.</li></ul><p><br></p>
<p>We are looking for an experienced Accounting Manager to lead financial operations and reporting for our organization in Oconto Falls, Wisconsin. This role involves overseeing compliance, audits, payroll, and tax preparation while managing accounting staff and collaborating with internal teams across multiple entities. The ideal candidate will ensure accurate and timely financial information is provided to senior leadership, supporting strategic decision-making.</p><p><br></p><p>Responsibilities:</p><p>• Prepare accurate monthly, quarterly, and annual financial statements, including cash flow, balance sheets, and income statements.</p><p>• Reconcile inventory accounts for finished goods, fiber, clothing, and materials to ensure accuracy.</p><p>• Manage monthly accrual postings and maintain depreciation schedules for financial reporting.</p><p>• Ensure compliance with financial covenants by producing quarterly statements and submitting necessary certificates.</p><p>• Coordinate year-end audits, including scheduling, inventory walkthroughs, and providing required documentation to auditors.</p><p>• Reconcile payroll reports and oversee filing of federal and state tax forms, including Forms 941 and 940.</p><p>• Administer 401(k) plans, ensuring compliance, resolving discrepancies, and preparing audit-related documentation.</p><p>• Collaborate with tax preparers to provide data for company tax returns and respond to inquiries.</p><p>• Supervise the accounting team and ensure accurate reporting across entities.</p><p>• Review trial balances and general journal entries for accuracy and compliance.</p>
<p>We are seeking a detail-oriented Financial Analyst with a strong background in cost accounting. In this critical role, you will analyze financial data, support budgeting and forecasting processes, and evaluate cost structures to drive business performance and optimize profitability.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop, analyze, and maintain cost accounting systems and processes</li><li>Collaborate with operations, manufacturing, and supply chain teams to monitor and manage product costs and margins</li><li>Prepare, review, and analyze monthly, quarterly, and annual cost reports and variance analyses</li><li>Participate in budgeting and forecasting activities, with an emphasis on cost allocation and expense tracking</li><li>Identify cost-saving opportunities and recommend process improvements</li><li>Support inventory valuation and ensure compliance with internal controls and accounting standards</li><li>Prepare ad hoc financial analysis as requested by management</li></ul>
We are looking for an experienced Sr. Cost Analyst to join our team in Sheboygan Falls, Wisconsin. This role requires a strategic thinker who can transform data into actionable insights and collaborate across multiple levels of the organization. You will play a key part in driving financial performance, streamlining processes, and supporting operational excellence.<br><br>Responsibilities:<br>• Build and maintain strong relationships with team members across all levels of the plant, earning trust and a place in both formal and informal discussions.<br>• Provide coaching and leadership while embodying company values to inspire members in achieving business goals.<br>• Analyze data to uncover trends, drivers, and opportunities for improvement, presenting insights in a clear and actionable manner.<br>• Develop and utilize dashboards to transform complex financial data into relatable messages that align with business themes.<br>• Support forecasting and annual budgeting processes, ensuring alignment and efficiency across facility and company-wide procedures.<br>• Monitor cost-saving initiatives to ensure current and future goals are met effectively.<br>• Collaborate with Multi-Site Plant Controllers to assess new business opportunities and provide insights for capital projects and productivity improvements.<br>• Identify and implement best practices across network facilities to optimize performance.<br>• Establish procedures and controls to ensure accurate product costing and reliable inventory management.
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Kaukauna, Wisconsin. In this Contract to permanent position, you will play a key role in managing invoice processing, maintaining accurate financial records, and addressing vendor inquiries. This role offers an excellent opportunity to contribute to the paper and packaging industry while ensuring compliance with company policies and regulatory standards.<br><br>Responsibilities:<br>• Process invoices using various methods, including purchase orders, receipts, or direct entries without purchase orders.<br>• Address and resolve vendor inquiries and disputes promptly and professionally.<br>• Audit contractor invoices to verify supporting documentation and ensure accuracy in rates and hours charged.<br>• Assign expenses to appropriate accounts and cost centers by analyzing reports and invoices.<br>• Verify and record account transactions in the accounting ledger.<br>• Monitor vendor systems and make necessary adjustments to maintain accuracy.<br>• Prepare invoices for payment processing and ensure timely submission.<br>• Print and distribute checks and statements to vendors as required.<br>• Maintain organized and up-to-date invoice files for accurate financial reporting.<br>• Perform additional tasks and testing as assigned by management.
<p>Robert Half is partnering with a Sheboygan area company in the recruiting for a Payroll Specialist to join their team. In this role, you will oversee and execute payroll processes while ensuring accuracy, compliance, and timeliness. This position offers the opportunity to work collaboratively with others while managing key payroll functions.</p><p><br></p><p>This is a permanent placement opportunity offering health insurance day 1, 3+ weeks of PTO, profit sharing and 401k match. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage full-cycle payroll processing including timesheet collection, data input, calculation, review, and distribution for all employees.</li><li>Ensure all payroll transactions are processed efficiently, accurately, and in compliance with applicable laws, company policies, and relevant deadlines.</li><li>Maintain payroll records, update employee information, and resolve discrepancies as needed.</li><li>Respond to payroll-related inquiries from employees and management and provide effective issue resolution.</li><li>Administer payroll deductions, direct deposits, wage garnishments, and benefits-related transactions.</li><li>Reconcile payroll accounts and collaborate with finance and HR on month-end and year-end closing processes.</li><li>Prepare and file required year-end forms, including W-2s and other statutory statements.</li><li>Assist with payroll audits and generate regular reports for compliance, finance, and management review.</li><li>Stay current with payroll regulations and best practices, recommending process improvements as needed.</li></ul>
<p>We are looking for an Operational Finance Analyst to join our team in Appleton, Wisconsin. This role offers an exciting opportunity to contribute to the financial strategy and operations of a dynamic construction subsidiary. The ideal candidate will excel in financial analysis, stakeholder collaboration, and strategic planning while ensuring accurate reporting and insightful recommendations to support organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with executive leadership to define and execute organizational goals and strategies.</p><p>• Develop annual business plans and quarterly financial forecasts in partnership with leadership.</p><p>• Monitor monthly financial results and provide detailed analyses to support decision-making.</p><p>• Conduct ad hoc financial analyses, including market trend studies, scenario planning, and pricing strategies.</p><p>• Serve as a financial liaison for project teams, overseeing budgeting, forecasting, revenue recognition, and accounts payable/receivable processes.</p><p>• Evaluate contracts to ensure accurate revenue recognition and compliance with industry accounting standards.</p><p>• Participate in project review meetings, delivering actionable recommendations for financial improvements.</p><p>• Support key financial close activities, such as variance analyses and external audit preparation.</p><p>• Leverage expertise in financial systems like Oracle, Power BI, EcoSys, and Anaplan to optimize reporting and data management.</p><p>• Lead training sessions for project teams, covering accounting standards, reporting tools, and best practices</p>
<p>We are looking for an experienced Accountant to join our client in Sheboygan, Wisconsin. In this contract role, you will play a key part in maintaining accurate financial records and ensuring compliance with accounting standards. This position requires a detail-oriented individual with strong analytical skills and a proven ability to manage transactional accounting tasks.</p><p><br></p><p>Responsibilities:</p><p>• Perform month-end closing activities, ensuring timely and accurate financial reporting.</p><p>• Manage and maintain the general ledger by recording and reviewing transactions.</p><p>• Prepare and post journal entries to ensure proper accounting of financial data.</p><p>• Reconcile accounts and bank statements to ensure accuracy and resolve any discrepancies.</p><p>• Handle grant accounting processes, including tracking and reporting.</p><p>• Work with the Abila MIP system for accounting and financial management.</p><p>• Oversee accounts payable (AP) processes to ensure timely payments and accurate record-keeping.</p><p>• Conduct audits to verify financial data and ensure compliance with regulations.</p><p>• Support financial analysis and reporting tasks as needed.</p><p>• Collaborate with team members to improve and streamline accounting processes.</p>
<p>We are looking for a dedicated Credit Clerk to join our team on a contract basis in Fond du Lac County. In this role, you will be responsible for managing credit accounts, ensuring timely payments, and resolving complex credit issues. This position offers an opportunity to collaborate with multiple departments and contribute to the success of our operations in the machinery manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Perform collection activities for a portfolio of past-due accounts, ensuring timely follow-ups and resolutions.</p><p>• Communicate effectively with customers, distributors, sales managers, and other internal teams to maintain accurate account records.</p><p>• Address and resolve credit challenges, seeking solutions that benefit both the company and the customer.</p><p>• Complete assigned projects and tasks as directed by the credit department.</p><p>• Utilize SAP and other systems to manage accounts receivable and credit processes.</p><p>• Analyze account data to identify discrepancies and implement corrective actions.</p><p>• Maintain organized records and documentation for all credit-related activities.</p><p>• Collaborate with team members to streamline credit operations and improve efficiency.</p><p>• Provide regular updates and reports to the credit department on account statuses.</p><p>• Ensure compliance with company policies and industry standards in all credit activities.</p>
