<p>We are looking for a detail-oriented Sales Support Specialist to join our team on a contract basis in <strong>Appleton, WI</strong>. In this role, you will play a key part in ensuring seamless customer experiences by providing assistance with post-sales activities, order management, and account support. This position is ideal for someone who thrives in a fast-paced environment and enjoys collaborating with customers and internal teams. Spanish/English bilingual skills are required to ensure clear communication with our diverse customer base.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Handle customer inquiries and provide timely support to resolve issues related to orders and accounts in both English and Spanish.</li><li>Process and manage customer orders efficiently, ensuring accuracy and prompt delivery.</li><li>Collaborate with the sales team to deliver exceptional post-sales support and maintain strong client relationships.</li><li>Assist customers with product information, order tracking, and account updates.</li><li>Maintain accurate records and documentation for customer accounts and transactions.</li><li>Respond to inbound sales inquiries and offer detailed information to promote customer satisfaction.</li><li>Perform data entry tasks related to orders and account management with precision.</li><li>Identify opportunities to improve processes and enhance customer service.</li><li>Communicate effectively with internal teams to address customer needs and ensure smooth operations.</li></ul><p><br></p>
<p>We are looking for a customer service representative to fill a role in the Oshkosh area. The customer service representative will provide exceptional support to customers by addressing inquiries, resolving issues, and delivering solutions in a timely manner. Key responsibilities include managing incoming calls, emails, and chats, guiding customers on company products or services, and maintaining satisfaction through effective communication and problem-solving skills. Collaborate with internal teams to ensure customer needs are met and strive to enhance customer experience. Strong organizational, interpersonal, and communication abilities along with attention to detail are essential for this role.</p>
<p>Robert Half is seeking a skilled IT Service Desk Analyst to join our client's team. In this role, you will provide technical assistance and support to ensure seamless operations across IT systems and hardware. Your expertise will be vital in resolving hardware, software, and network-related issues while delivering exceptional customer service.</p><p><br></p><p><strong>This is a Direct Hire role that will require an onsite work schedule. </strong></p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to service desk tickets and provide effective technical solutions.</p><p>• Diagnose and troubleshoot hardware, software, and network issues across Windows and iOS platforms.</p><p>• Maintain and manage Active Directory accounts and permissions.</p><p>• Assist users by explaining technical concepts in a clear and approachable manner.</p><p>• Ensure proper documentation of IT incidents and resolutions within ticketing systems.</p><p>• Collaborate with other IT team members to implement system updates and improvements.</p><p>• Support the setup and configuration of computer hardware and peripherals.</p><p>• Conduct regular system checks and maintenance to prevent potential disruptions.</p><p>• Provide guidance on IT best practices and security protocols to end users.</p>
<p>Robert Half is partnering with a Plymouth area client in the recruiting for a Marketing Manager to join their team. This role is ideal for a creative and strategic thinker who thrives in a fast-paced environment and has a proven track record of success in event marketing. The ideal candidate will play a key role in shaping and executing marketing strategies to enhance brand visibility, foster partnerships, and drive growth.</p><p><br></p><p>This a permanent placement opportunity offering competitive benefits package, generous annual bonus eligibility, 401k match and additional profit sharing. <strong>Must be willing to work some weekends with events during an 8-5, no weekend nights.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Event Strategy Development: Design and implement comprehensive event marketing strategies aligned with organizational goals, including trade shows, conferences, product launches, and experiential events. </li><li>Event Execution: Coordinate end-to-end logistics of events, including vendor relationships, budget management, site selection, and team collaboration.</li><li>Promotional Campaigns: Develop and execute integrated promotional campaigns to support events across digital, social, and traditional marketing channels.</li><li>Audience Engagement: Optimize event experiences to ensure active audience participation, brand consistency, and retention.</li><li>Data Analysis: Track, analyze, and report on event-specific metrics, including attendance, engagement, lead generation, and ROI.</li><li>Collaborative Leadership: Manage cross-functional collaboration with internal teams, stakeholders, and external sponsors to deliver seamless event experiences.</li><li>Budget Management: Develop, monitor, and optimize budgets relating to event marketing activities while ensuring cost-effectiveness.</li><li>Trend Monitoring: Stay updated on industry trends and innovative practices in event marketing to continuously improve strategies.</li></ul>
We are looking for an Administrative Assistant to join our team in Green Bay, Wisconsin. This Contract to permanent position is ideal for someone with a background in insurance and administrative support who thrives in a meticulous office environment. The role will involve assisting with service-related tasks within the agency and providing client-focused administrative support.<br><br>Responsibilities:<br>• Provide assistance with policy-related inquiries, ensuring accurate and timely responses to client questions.<br>• Handle data entry tasks with precision and efficiency to maintain up-to-date records.<br>• Support service operations within the agency, contributing to the smooth handling of insurance-related processes.<br>• Collaborate with team members to enhance agency workflows and client satisfaction.<br>• Utilize Google Suite tools to organize and manage documentation and communications.<br>• Maintain a positive and focused demeanor while interacting with team members and clients.<br>• Adapt to evolving needs within the agency, demonstrating flexibility and initiative.<br>• Apply knowledge of insurance to support agency operations and client-related tasks.
<p>We are looking for a detail-oriented Retirement Plan Administrator to join our team in Appleton, Wisconsin. This role involves ensuring compliance with recordkeeping standards, analyzing plan provisions, and delivering accurate data reports that meet quality benchmarks. The ideal candidate will be committed to growth and possess a strong knowledge of retirement plans.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and ensure compliance with recordkeeping standards and plan provisions as outlined in individual plan documents.</p><p>• Analyze and test retirement plan provisions to ensure adherence to regulatory and service standards.</p><p>• Prepare and deliver accurate data reports within established quality guidelines.</p><p>• Collaborate with internal teams to address compliance-related issues and improve processes.</p><p>• Stay updated on industry trends and regulations to enhance effectiveness in delivering client expectations.</p><p>• Support the administration of 401(k) and RRSP plans, ensuring proper procedures are followed.</p><p>• Contribute to ongoing development efforts to deepen knowledge of retirement plan administration.</p><p>• Assist in the management of retirement plans, ensuring all requirements are met.</p>
<p>We are looking for a skilled Receptionist to join our client's team on a contract basis in Oshkosh, Wisconsin. This role requires an individual who is organized, detail oriented, and capable of managing front desk operations efficiently. If you excel at multitasking and providing outstanding administrative support, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Manage the front desk by greeting visitors and ensuring a welcoming atmosphere.</p><p>• Operate a multi-line phone system to handle inbound calls and direct them appropriately.</p><p>• Respond to inquiries in a detail-oriented manner and provide accurate information.</p><p>• Perform administrative tasks such as data entry, scheduling, and document management.</p><p>• Assist with organizing meetings and managing calendars.</p><p>• Maintain a clean and organized reception area.</p><p>• Collaborate with other departments to support overall office operations.</p><p>• Ensure timely communication and coordination between staff and visitors.</p><p><br></p>
<p>We are looking for an experienced Tax Staff Accountant to join our team in Neenah, Wisconsin. In this role, you will play a crucial part in preparing and managing tax filings for individuals and corporations, ensuring compliance and accuracy. This position offers a dynamic environment where attention to detail and tax expertise are essential.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review individual and corporate tax returns to ensure accuracy and compliance with regulations.</p><p>• Utilize software to manage tax preparation processes efficiently.</p><p>• Analyze financial data to identify potential tax savings opportunities for clients.</p><p>• Maintain thorough documentation and records to support tax filings and audits.</p><p>• Collaborate with team members to address complex tax scenarios and deliver exceptional service.</p><p>• Stay updated on the latest tax laws and regulations to ensure adherence to current standards.</p><p>• Assist in resolving tax-related issues or discrepancies with clients and authorities.</p><p>• Provide guidance to clients on tax strategies and planning to optimize their financial outcomes.</p><p>• Participate in team meetings and contribute to process improvement initiatives.</p>
We are looking for an experienced Senior Financial Analyst to join our team in Denmark, Wisconsin. In this role, you will play a vital part in analyzing financial data, creating reports, and supporting decision-making processes. Your expertise in manufacturing cost accounting, financial modeling, and variance analysis will contribute to driving efficiency and operational improvements.<br><br>Responsibilities:<br>• Prepare and distribute customer pricing models while addressing related inquiries.<br>• Analyze vendor and customer claims to ensure accuracy and compliance.<br>• Review production batch results to identify and address material and labor variances.<br>• Evaluate gross margin reports by customer and product, identifying and resolving anomalies.<br>• Develop cost estimates for new and proposed products.<br>• Maintain and update labor routings for existing items and create routings for new items.<br>• Assist with monthly financial closings, including preparing journal entries, analyzing inventory, and reconciling accounts.<br>• Generate and distribute financial and operational metrics to support performance tracking.<br>• Contribute to the annual forecasting process and provide periodic updates as needed.<br>• Conduct financial analyses to support pricing strategies, contract negotiations, and departmental expense monitoring.
