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1 result for Customer Service Manager in Appleton, WI

Outbound Call Center Specialist
  • Green Bay, WI
  • onsite
  • Temporary / Contract
  • 17 - 21 USD / Hourly
  • <p>We are seeking motivated, energetic, and customer-focused <strong>Outbound Call Center Representative </strong>to join a growing team. This position is ideal for someone who enjoys talking with people, thrives in a fast-paced environment, and is motivated by achieving daily goals. You&#39;ll spend the majority of your day making outbound calls, building rapport with customers, and providing outstanding service while accurately documenting each interaction.</p><p>Key Responsibilities</p><ul><li>Make a high volume of outbound calls to customers each day.</li><li>Engage customers in professional, friendly conversations while identifying their needs and providing appropriate solutions.</li><li>Answer questions, provide information, and address customer concerns with a positive, customer-first approach.</li><li>Accurately document all customer interactions and update account information within company systems.</li><li>Meet daily productivity, quality, and performance goals while maintaining exceptional customer service.</li><li>Navigate multiple computer systems simultaneously while managing customer conversations.</li><li>Follow established company policies, procedures, and compliance guidelines.</li><li>Collaborate with team members and leadership to ensure a consistent customer experience.</li></ul><p><br></p>
  • 2026-07-22T00:00:00Z