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60 results for Customer Service Manager in Ann Arbor, MI

Director
  • Bloomfield Hills, MI
  • onsite
  • Permanent
  • 85000.00 - 95000.00 USD / Yearly
  • <p>Our client is a growing managed IT services provider and is seeking a <strong>Director of Technical Operations</strong> to run the day-to-day technical engine of the business. This is a senior leadership role responsible for stabilizing service delivery, strengthening operational systems, and enabling the executive team to focus on growth rather than reactive problem-solving.</p><p>This leader owns the operational layer of the organization—removing friction, eliminating repeat issues, building scalable processes, and elevating team performance across service delivery and project execution.</p><p>About Our Client</p><p>Our client is a managed IT services provider supporting small and mid-sized businesses with a strong emphasis on security, reliability, and client experience. They are a Microsoft Partner and top-tier Datto Blue Partner.</p><p><br></p><p>Key Responsibilities</p><ul><li>Own service delivery performance through KPIs, scorecards, and meeting cadence</li><li>Enforce escalation paths; serve as final internal escalation before executive involvement</li><li>Provide technical leadership on complex or stalled issues</li><li>Drive root-cause analysis and eliminate repeat problems</li><li>Maintain and evolve technical standards (identity, endpoint, security, backup, networking)</li><li>Own tool governance across PSA, RMM, documentation, security, and backup platforms</li><li>Improve onboarding efficiency and documentation quality</li><li>Develop team capability through coaching, training, and performance management</li><li>Partner with Customer Success and Sales/Marketing to support growth and retention</li></ul><p>Required Experience</p><ul><li>7+ years in a <strong>managed services (MSP) environment</strong></li><li>3+ years leading service delivery or operations at manager or director level</li><li>Proven success running accountability systems (KPIs, standards, performance conversations)</li><li>Strong technical credibility across Microsoft 365, identity, endpoint/security, backup/BCDR, and core networking</li></ul>
  • 2026-01-20T14:43:47Z
Customer Service Representative
  • East Lansing, MI
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a motivated and detail-oriented Customer Service Representative to join our team in East Lansing, Michigan. This long-term contract position focuses on providing exceptional support to physicians and healthcare professionals regarding certification processes. The ideal candidate will excel at problem-solving and have a strong commitment to delivering high-quality service in a dynamic healthcare environment.<br><br>Responsibilities:<br>• Assist healthcare professionals with certification applications, tracking credentials, and submitting required documentation.<br>• Respond to inquiries promptly, offering solutions and ensuring a positive customer experience.<br>• Collaborate with internal teams to address complex issues and stay informed about policy updates.<br>• Maintain accurate records of customer interactions and resolutions using company systems.<br>• Educate users on certification eligibility, renewal procedures, and documentation requirements.<br>• Escalate unresolved concerns to appropriate departments for further assistance.<br>• Develop and contribute to training materials, FAQs, and process improvements to enhance customer support.
  • 2026-01-15T15:18:40Z
IT Support Specialist
  • Ann Arbor, MI
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange.<br>• Offer hands-on support for mobile devices such as Android smartphones and iPads.<br>• Deliver exceptional customer service to assist staff in a high-pressure healthcare environment.<br>• Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete.<br>• Conduct network troubleshooting to address connectivity issues and ensure reliable operations.<br>• Manage hardware inventory, including tracking and deploying necessary equipment.<br>• Assist field personnel with online troubleshooting and station setup as required.<br>• Collaborate with team members to maintain system functionality and resolve technical challenges.<br>• Ensure compliance with organizational IT protocols and practices.
  • 2026-01-06T20:14:02Z
Customer Service Representative
  • East Lansing, MI
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • We are looking for a skilled and success-driven Customer Service Representative to join our team in East Lansing, Michigan. In this role, you will provide essential support to healthcare professionals by assisting with certification processes, addressing inquiries, and ensuring a seamless user experience. This is a long-term contract position that offers the opportunity to make a meaningful impact in a fast-paced private medical environment.<br><br>Responsibilities:<br>• Assist healthcare professionals with navigating certification applications, tracking credentials, and submitting necessary documentation.<br>• Respond promptly to inquiries, providing clear and accurate information to ensure a positive customer experience.<br>• Troubleshoot and resolve issues related to physician certification processes, escalating complex cases when necessary.<br>• Collaborate with internal teams to stay informed about policy updates and ensure consistent communication with clients.<br>• Maintain detailed records of customer interactions and resolutions in the company’s system.<br>• Educate users on eligibility requirements, renewal deadlines, and specific certification procedures.<br>• Contribute to the creation of educational materials, including FAQs and training content, to improve customer understanding.<br>• Support continuous improvement by identifying opportunities to enhance processes and customer service practices.<br>• Ensure compliance with regulatory standards while delivering exceptional assistance to healthcare professionals.
  • 2026-01-15T15:23:39Z
Project Manager/Sr. Consultant
  • Bloomfield Hills, MI
  • onsite
  • Permanent
  • 65000.00 - 80000.00 USD / Yearly
  • <p>Our client, a growing Managed Service Provider, is seeking an experienced <strong>Systems Engineer</strong> to support client projects and deliver high-level technical solutions across small to mid-sized business environments. This role partners closely with the Director of Technical Operations and internal teams to design, implement, and support secure, scalable IT systems.</p><p><br></p><p>What You’ll Do</p><ul><li>Serve as a primary technical resource and trusted advisor for clients</li><li>Deliver remote and on-site support across Windows environments</li><li>Design, deploy, and support Windows Server, virtualization (Hypervisor/VMware ESX), and Active Directory</li><li>Configure and support firewalls, VPNs, and security solutions (FortiGate, Cisco, SonicWALL, DUO preferred)</li><li>Manage tickets, execute client projects, and own issues from identification through resolution</li><li>Troubleshoot hardware, software, networking, and endpoint security issues</li><li>Create clear documentation and maintain accurate time tracking</li></ul><p><br></p><p><br></p>
  • 2025-12-19T17:28:42Z
Client Services Support II
  • Troy, MI
  • remote
  • Temporary
  • - USD / Hourly
  • <p><br></p><p>Responsibilities:</p><p><br></p><p>• Interface directly with customers to provide day-to-day IT support.</p><p>• Offer MAC support, requiring self-initiative and the ability to follow directions.</p><p>• Travel to different sites as needed to provide support.</p><p>• Maintain an accurate record of customer credit and resolve customer inquiries.</p><p>• Monitor customer accounts and take appropriate action.</p><p>• Provide 'White Glove Support' for Executive members of the client base as needed.</p><p>• Contribute to updating existing processes to streamline support as per business requirements.</p><p>• Provide 2nd level MAC support as well as PC and some infrastructure support.</p><p>• Proactively identify, document and escalate issues and requests to limit downtime and maintain a stable technology desk-side environment.</p><p>• Balance competing priorities and maintain the ability to shift focus quickly in response to critical business and customer needs.</p><p>• Maintain physical inventory of company IT equipment and mobile devices accurately for the site.</p><p>• Support large conference rooms/meetings and their respective technologies including Microsoft Teams Rooms and Crestron meeting rooms.</p>
  • 2026-01-02T16:33:40Z
Branch Manager
  • Commerce Twp, MI
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p>The Branch Manager is responsible for the overall leadership, performance, and day-to-day operations of the branch. This role ensures exceptional customer service, regulatory compliance, employee development, and achievement of financial and operational goals. The Branch Manager serves as a community ambassador for the bank, driving growth through relationship management, business development, and effective team leadership while maintaining a strong culture of risk management and compliance.</p><p>Essential Duties and Responsibilities</p><p><br></p><p><strong>Leadership & Staff Management</strong></p><ul><li>Lead, coach, and develop branch staff to deliver high-quality customer service and achieve individual and branch performance goals.</li><li>Conduct hiring, onboarding, training, performance evaluations, and disciplinary actions as needed.</li><li>Foster a positive, collaborative, and customer-focused work environment.</li></ul><p><strong>Branch Operations & Risk Management</strong></p><ul><li>Oversee daily branch operations including teller services, platform activities, cash management, and security procedures.</li><li>Ensure compliance with all bank policies, procedures, and applicable federal and state banking regulations.</li><li>Maintain strong internal controls and ensure adherence to audit, BSA/AML, OFAC, and consumer compliance requirements.</li><li>Address operational issues, customer concerns, and risk matters promptly and professionally.</li></ul><p><strong>Sales & Business Development</strong></p><ul><li>Drive deposit growth, loan production, and cross-selling of bank products and services.</li><li>Build and maintain strong relationships with retail and business customers.</li><li>Actively participate in community events, networking opportunities, and local business development initiatives.</li><li>Partner with commercial lenders, mortgage officers, and other internal teams to meet customer needs.</li></ul><p><strong>Customer Experience</strong></p><ul><li>Ensure consistent delivery of an exceptional customer experience.</li><li>Resolve escalated customer issues and ensure timely follow-up and resolution.</li><li>Promote digital banking adoption while maintaining strong in-branch service.</li></ul><p><strong>Financial Performance & Reporting</strong></p><ul><li>Manage branch budgets, expenses, and profitability targets.</li><li>Monitor branch performance metrics and implement action plans to achieve goals.</li><li>Prepare and review branch reports related to sales, operations, and compliance.</li></ul><p>Education and Experience Requirements</p><ul><li>Bachelor’s degree in Business, Finance, Accounting, or a related field preferred.</li><li>Five (5)+ years of retail banking experience, including at least two (2) years in a supervisory or management role.</li><li>Strong knowledge of retail banking products, services, and regulations.</li><li>Proven experience in sales leadership, coaching, and business development.</li></ul><p><br></p>
  • 2026-01-08T15:53:40Z
Receptionist
  • Northville, MI
  • onsite
  • Temporary
  • 19.79 - 22.91 USD / Hourly
  • We are looking for a detail-oriented and friendly Receptionist to join our team in Northville, Michigan. In this long-term contract position, you will serve as the first point of contact for clients, ensuring a welcoming and organized office environment. This role offers an excellent opportunity to showcase your communication and multitasking skills in a dynamic setting.<br><br>Responsibilities:<br>• Welcome and assist clients upon arrival, ensuring a positive and detail-oriented experience.<br>• Manage a multi-line phone system, directing calls efficiently and providing accurate information.<br>• Handle inbound calls, addressing inquiries and routing them to the appropriate departments.<br>• Maintain and organize the front desk area to uphold a tidy and presentable workspace.<br>• Support administrative tasks, including scheduling and document preparation.<br>• Operate a switchboard system with up to ten phone lines, ensuring seamless communication.<br>• Collaborate with team members to assist in tax preparation processes.<br>• Ensure timely and accurate communication within the office to support daily operations.
  • 2026-01-15T19:58:36Z
Accounts Receivable Clerk
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 20.00 - 24.00 USD / Hourly
  • Seeking a detail-driven, customer focused Accounts Receivable Representative I to support the accounting team. If you enjoy problem-solving, being organized and working in a fast-paced environment, this role offers the chance to grow your skills and make an immediate impact. If you have at least 2 solid years of AR/Customer Service experience and open to temporary work, apply!! This role is hybrid MUST be able to work 3 days ONSITE no less. <br><br>Responsibilities:<br>• Process invoices, credit memos, and related A/R transactions<br>• Provide outstanding internal and external client support via phone, email and written communication<br>• Research and resolve account issues, billing discrepancies, and cash applications questions<br>• Monitor A/R aging reports and help resolve outstanding items<br>• Reconcile customer accounts to ensure accuracy<br>• Support collection efforts, including sending dunning letters and maintaining notes in Oracle Financials<br>• Contribute to month-end close activities (variance analysis, journal entries, reconciliations)<br>• Assist in annual audits and ensure compliance with accounting controls<br><br>Qualifications:<br>• Associate’s degree in accounting or equivalent experience<br>• 1+ year of related accounting customer service experience<br>• Strong communication, customer service, and organizational skills<br>• Solid understanding of general accounting concepts<br>• High accuracy in data entry and recordkeeping<br>• Ability to manage multiple deadlines in a fast<br>• Experience with ERP systems and proficiency in Microsoft Office<br><br>Preferred not required:<br>• Technical familiarity with tools like Power BI, Hubble, and IPulse<br>• Advanced Excel skills (Pivot Tables and VLOOKUP)<br>• Cash application and payment posting experience<br>• Experience with Oracle Financials
  • 2026-01-16T19:08:51Z
Accounts Payable Clerk
  • Ann Arbor, MI
  • onsite
  • Temporary
  • 24.54 - 28.41 USD / Hourly
  • Robert Half is seeking an Accounts Payable (A/P) Clerk to join a team of highly skilled professionals in a stimulating work environment. The candidate in this role will work closely with and report to the Accounting Manager. Other responsibilities include attending to the general administrative needs of the AP/Finance Department,. Matching and batching code, resolving A/P issues, processing expense reports, updating and reconciling sub-ledger to G/L and processing checks are integral functions for this position. Are you looking for a position that offers quick career growth? Contact us today to find out how you can scale the career leader on a flourishing team. Located in Ann Arbor, Michigan, the Accounts Payable Clerk will be a position.<br><br>What you get to do every single day<br><br>- Manage customer service tasks for internal business partners<br><br>- Help with internal and external audits as required<br><br>- Execute daily processes and controls accurately and in a timely manner; ensuring compliance with company policies<br><br>- Complete full-cycle A/P<br><br>- Handle administrative tasks for the AP/Finance Department<br><br>- Manage the process of verifying, logging, and mailing checks, including expediting special handling<br><br>- Handle daily department mail by opening, sorting, and distributing it<br><br>- Perform special projects as assigned<br><br>- Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed
  • 2026-01-13T15:54:08Z
Staff Accountant
  • Commerce Township, MI
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a skilled Staff Accountant to join our team in Commerce Township, Michigan, on a contract basis. This role is ideal for someone who is detail-oriented, thrives in a fast-paced environment, and has experience within the construction or contractor industry. You will play a key role in managing financial operations and ensuring efficient invoicing, collections, and cost analysis for restoration projects.<br><br>Responsibilities:<br>• Conduct detailed cost analysis for restoration projects to ensure accurate financial reporting.<br>• Handle invoicing and collections for high-volume restoration jobs, ensuring timely payments.<br>• Collaborate with customers, insurance adjusters, and internal team members to resolve financial matters and provide updates.<br>• Participate in administrative on-call rotations, offering support one week per month.<br>• Assist with job setup processes to maintain organized and efficient operations.<br>• Ensure compliance with company values and financial protocols.<br>• Utilize Microsoft Excel and other financial tools to manage data effectively.<br>• Provide exceptional customer service to homeowners and clients during financial interactions.<br>• Prepare and review financial documents to ensure accuracy and completeness.
  • 2026-01-06T16:34:18Z
Audit Manager - Public
  • Farmington Hills, MI
  • onsite
  • Permanent
  • 120000.00 - 135000.00 USD / Yearly
  • We are looking for an experienced Audit Manager to join our team in Farmington Hills, Michigan, within the financial services industry. This role offers the opportunity to lead and manage audit engagements across various industries, providing strategic insights and building strong client relationships. If you have a proven track record in auditing and are ready to take on leadership responsibilities, we encourage you to apply.<br><br>Responsibilities:<br>• Lead and oversee audit, review, and compilation engagements for clients across diverse industries.<br>• Develop audit strategies, manage project budgets, and ensure timely completion of engagements.<br>• Perform financial statement and 401(k) audits, particularly for private equity clients.<br>• Conduct assessments of risks and internal controls to ensure compliance and accuracy.<br>• Offer consulting insights and address complex accounting challenges with innovative solutions.<br>• Deliver exceptional client service by building and maintaining trusted relationships.<br>• Manage the firm’s peer review process to uphold quality standards.<br>• Ensure all audit processes align with regulatory requirements and industry best practices.<br>• Supervise and mentor audit staff to support their growth and development.
  • 2026-01-07T22:39:40Z
International Tax Manager
  • Southfield, MI
  • onsite
  • Permanent
  • 120000.00 - 160000.00 USD / Yearly
  • <p><strong>Corporate International Tax Manager</strong></p><p> <strong>Location: Southfield, MI | Hybrid (Tues-Thurs in office)</strong></p><p>Our client, a global service company, is seeking a <strong>Corporate International Tax Manager</strong> to join their growing tax team. In this impactful role, you will help drive international tax strategy, ensure global compliance, and contribute to tax-efficient business decisions that support ongoing international operations.</p><p>This hybrid position (3 days in-office: Tuesday through Thursday) reports to the Tax Operations Director. Relocation assistance is not provided.</p><p>Key Responsibilities:</p><ul><li><strong>International Tax Planning:</strong> Identify strategic opportunities to optimize tax outcomes related to growth, restructuring, and global expansion.</li><li><strong>Team Development:</strong> Coach and mentor tax staff to build technical knowledge and support career growth.</li><li><strong>Tax Controversy:</strong> Manage and respond to global tax audits and inquiries, collaborating with internal teams and external advisors.</li><li><strong>M& A Support:</strong> Provide tax guidance on acquisitions, including due diligence, structuring, and integration planning.</li><li><strong>Global Tax Optimization:</strong> Work with cross-functional teams on cross-border transactions, intercompany agreements, and transfer pricing to maximize global tax efficiency.</li><li><strong>Compliance Management:</strong> Oversee third-party advisors and ensure timely, accurate completion of U.S. and international filings (CbCR, Forms 5471, 8858, 8865), including transfer pricing documentation.</li><li><strong>Regulatory Monitoring:</strong> Stay current on evolving international tax laws (e.g., BEPS Pillar 2) and incorporate updates into company strategy.</li><li><strong>Cross-functional Collaboration:</strong> Partner with business leaders, legal, finance, and external tax experts to provide strategic input on global decisions.</li><li>Other responsibilities as assigned.</li></ul><p>For immediate and confidential consideration, please apply today. If you have questions, or would like more information, please call Jeff Sokolowski directly at (248)365-6131.</p>
  • 2025-12-23T13:28:39Z
Tax & Accounting Manager
  • Ann Arbor, MI
  • onsite
  • Permanent
  • 110000.00 - 130000.00 USD / Yearly
  • <p>We are looking for a skilled Tax & Accounting Manager to join our team in Ann Arbor, Michigan. This is a unique public firm offering an accelerated partner track to run their own branch/location. This position requires a highly motivated individual with a strong background in accounting, tax services, and client relationship management. The ideal candidate will play a critical role in overseeing financial operations, ensuring compliance, and providing advisory services to clients.</p><p><br></p><p>Responsibilities:</p><p>• Oversee a range of accounting tasks, including financial statement preparation, review, and finalization.</p><p>• Manage client projects, ensuring deadlines are met and deliverables are completed efficiently.</p><p>• Identify client challenges and recommend effective solutions to address deficiencies.</p><p>• Maintain and strengthen client relationships through consistent communication and support.</p><p>• Ensure compliance deadlines are managed effectively for all assigned clients.</p><p>• Assist with onboarding new clients and integrating them into the company’s processes.</p><p>• Prepare and review individual and business tax returns, as well as create tax projections for clients.</p><p>• Conduct client meetings to provide advisory services and analyze financial statements.</p><p>• Lead and manage assigned staff, ensuring productivity and alignment with organizational goals.</p><p>• Travel to client locations or company offices as necessary to support operational needs.</p>
  • 2026-01-12T15:18:47Z
Front Desk Receptionist
  • Brighton, MI
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • Seeking an experienced Fronk Desk Receptionist in Brighton, MI. This is a fully onsite. If you enjoy working with people, multi-tasking and have 2+ years' experience in an office setting, this might be the role for you. Pay up to $20/hr. <br> <br>Responsibilities:<br>Answer main telephone lines, route calls or take detailed messages as required. <br>Assist with scheduling appointments<br>Copy and scan documents<br>Setup meetings for Principals and Managers.<br>Maintain shredding of documents for staff.<br>Monitor and distribute faxes to firm staff as indicated while tending to urgent documents quickly.<br>Stamp, deposit, collect, sort and distribute mail in a timely manner daily.<br>Prepare, proof-read and revise letters and memos according to templates that meet Firm’s standards.<br>Order office and printing supplies.<br><br>Requirements:<br>High school degree.<br>2+ years of experience in an administrative support role.<br>Demonstrate a professional and reliable character with complete follow through on all tasks and projects.<br>Strong attention to detail and following processes in timely manner.<br>Exceptional verbal and written communication skills.<br>Friendly conversationalist who can make our visitors and clients feel welcome and is approachable for internal Staff.<br>Working knowledge of Microsoft Word and Excel (letter formatting, data entry, etc).<br>Strong desire to learn new programs with an interest in accounting related software.<br>Strong adherence to MRPR quality standards and core values.<br>Team player who enjoys working independently while also being part of the team.<br>Experience in Public Accounting, Professional Services, or accounting software is a plus, yet not required.
  • 2026-01-21T21:33:55Z
Systems Security Administrator
  • Troy, MI
  • onsite
  • Permanent
  • 80000.00 - 100000.00 USD / Yearly
  • <p>Our Client is a global manufacturer specializing in automotive components, safety systems, and advanced lighting solutions. Headquartered in Japan, the organization operates across 17 countries with more than 60 affiliated companies, delivering innovative products to customers worldwide.</p><p>Our Client’s North American headquarters, located in <strong>Troy, Michigan</strong>, is seeking a <strong>Microsoft 365 Administrator</strong> to join its Corporate Information Systems (CIS) team. This role operates with a high level of independence and is responsible for delivering enterprise-level Microsoft 365 administration and support across North American corporate and manufacturing locations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer, support, and optimize the full Microsoft 365 environment, including <strong>Exchange Online, SharePoint Online, Teams, OneDrive, and the Power Platform</strong></li><li>Manage user accounts, security groups, roles, and licensing through the <strong>Microsoft 365 Admin Center and Azure Active Directory</strong></li><li>Configure and maintain <strong>Multi-Factor Authentication (MFA), Conditional Access, and security policies</strong> to align with organizational security standards</li><li>Monitor tenant health, service availability, capacity, and overall system performance</li><li>Ensure Microsoft 365 tenant configurations follow best practices and support scalability and reliability</li><li>Support Microsoft Teams configuration, governance, policies, and integrations with other M365 services</li><li>Define, implement, and enforce policies for cloud-based systems and collaboration tools</li><li>Administer <strong>OneDrive for Business</strong>, including permissions, synchronization, and sharing controls</li><li>Implement <strong>Data Loss Prevention (DLP)</strong>, retention policies, compliance rules, and governance controls</li><li>Conduct routine audits of user access, permissions, and sharing activity to ensure compliance with data governance standards</li><li>Provide <strong>Tier 2 and Tier 3 support</strong> for Microsoft 365-related issues, including troubleshooting and root cause analysis</li><li>Escalate complex issues to Microsoft support when necessary and manage resolution through completion</li><li>Create and maintain technical documentation for configurations, procedures, and system changes</li><li>Track and report on usage trends, adoption metrics, and performance indicators</li><li>Participate in continuous improvement initiatives, including <strong>Kaizen-driven optimization efforts</strong></li><li>Travel to North American manufacturing sites and customer locations as required, including occasional overnight stays</li></ul><p><br></p>
  • 2026-01-13T21:48:52Z
Accounting Manager
  • East Lansing, MI
  • onsite
  • Permanent
  • 70000.00 - 90000.00 USD / Yearly
  • <p>Our client is seeking an experienced <strong>Accounting Manager</strong> to oversee core accounting functions within a <strong>complex GAAP environment spanning multiple legal entities</strong>. This Accounting Manager role is ideal for a technically strong accounting professional who leads with a <strong>servant-leader mindset</strong>, prioritizing team development, collaboration, and support while maintaining high standards for accuracy and compliance.</p><p><br></p><p>Accounting Manager Key Responsibilities</p><ul><li>Manage the monthly, quarterly, and annual close processes across multiple legal entities</li><li>Ensure accurate GAAP-compliant financial statements, including consolidations and intercompany eliminations</li><li>Oversee general ledger activities, account reconciliations, and journal entries</li><li>Review and approve financial reporting, ensuring consistency and accuracy across entities</li><li>Manage complex accounting areas such as revenue recognition, accruals, allocations, and reserves</li><li>Serve as a <strong>servant leader</strong> to the accounting team—providing coaching, removing obstacles, and fostering a collaborative, accountable environment</li><li>Develop, document, and enhance accounting policies, procedures, and internal controls</li><li>Coordinate with external auditors and support audit and review engagements</li><li>Partner cross-functionally with finance, tax, and operational teams to resolve accounting issues</li><li>Support budgeting, forecasting, and ad hoc financial analysis</li></ul><p>Why This Opportunity</p><ul><li>Leadership role with meaningful influence on both <strong>people and process</strong></li><li>Opportunity to join a culture that values collaboration, support, and continuous improvement</li><li>Exposure to complex accounting matters and senior leadership</li></ul><p>For immediate consideration call Jimmy Tunney at 517-657-8054</p>
  • 2025-12-19T17:39:07Z
Accounting Supervisor
  • Farmington Hills, MI
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p><strong>Confidential Search – Accounting Supervisor</strong></p><p><strong>Location:</strong> Farmington Hills, MI ( 5 days in-office)</p><p>Our client, a small but rapidly growing <strong>manufacturing consulting firm</strong>, is seeking a driven and detail-oriented <strong>Accounting Supervisor</strong> to join their expanding finance and operations team. This highly visible role offers the opportunity to work closely with firm leadership and project managers across global offices while helping to shape the financial infrastructure of a dynamic organization. You’ll be part of a collaborative, high-performing team that values innovation, accountability, and professional growth.</p><p><strong>Position Overview:</strong></p><p>The Accounting Supervisor will oversee the daily accounting operations and support strategic financial initiatives. This includes managing an administrative clerk, overseeing project accounting, billing, and receivables, and developing improved financial processes and reporting tools. The ideal candidate is both hands-on and forward-thinking—comfortable working in a fast-paced environment and motivated by building scalable systems to support continued international growth.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Supervise and mentor an administrative clerk, fostering accuracy, efficiency, and professional development.</li><li>Manage <strong>project accounting and financial tracking</strong>, ensuring accurate reporting of chargeable hours, project budgets, and profitability.</li><li>Oversee <strong>client invoicing, billing, and collections</strong>, working closely with project managers and managing directors to ensure timely and accurate billings.</li><li>Oversee vendor payment processes, including review, approval, and accurate entry of bank transactions.</li><li>Manage the expense reporting process for consultants and management team members, ensuring compliance and timely reimbursement.</li><li>Develop and maintain financial models to support business decisions, including project profitability analyses, cost modeling, and prospective employee compensation structures.</li><li>Reconcile corporate credit card transactions to ensure accurate allocation and billing of client-related expenses.Develop and implement a <strong>billing automation tool</strong> to streamline workflows and enhance reporting capabilities.</li><li>Prepare monthly and quarterly <strong>financial statements and project profitability reports and presentations</strong>, highlighting key performance metrics and variances.</li><li>Coordinate with leadership on project updates, forecasting, and resource allocation.</li><li>Assist with <strong>budget preparation, cash flow management, and internal controls</strong>.</li><li>Support the implementation of best practices for accounting processes as the company continues its international expansion.</li><li>Participate in system and process improvement initiatives to support scalability and efficiency.</li></ul><p>For immediate and confidential consideration, please call Jeff Sokolowski directly at (248)365-6131 or apply today.</p>
  • 2025-12-23T13:33:41Z
Cost and Pricing Analyst
  • Plymouth, MI
  • onsite
  • Permanent
  • 95000.00 - 125000.00 USD / Yearly
  • <p>Commercial Analyst</p><p><strong>Location:</strong> Plymouth Area</p><p> <strong>Reports To:</strong> Senior Commercial Leadership</p><p> <strong>Status:</strong> Exempt</p><p>Our client is a <strong>large, Tier One manufacturing supplier</strong> with a long-standing reputation for quality, innovation, and operational excellence. The organization is known for its <strong>collaborative culture, high employee morale, and long-tenured workforce</strong>, offering employees the opportunity to <strong>grow and advance based on performance and merit</strong>. Excellent benefits and leadership stability make this an employer of choice.</p><p>Position Overview</p><p>The Commercial Analyst plays a critical role supporting <strong>pricing strategy, customer quotations, and commercial program finance</strong> for both new business awards and existing customer programs. This role develops and maintains <strong>complex cost and financial models</strong> to ensure profitability targets are achieved while supporting competitive customer pricing in a fast-paced manufacturing environment.</p><p>Key Responsibilities</p><ul><li>Develop and maintain <strong>detailed cost, pricing, and profitability models</strong> to support customer quotations, RFQs, and program awards</li><li>Analyze pricing impacts related to <strong>raw material indices, surcharges, engineering changes, and value initiatives</strong></li><li>Support <strong>commercial and program finance activities</strong> for new launches and ongoing production programs</li><li>Prepare margin analysis, contribution analysis, and scenario modeling to support management decision-making</li><li>Review bills of material, routings, and manufacturing assumptions to validate cost accuracy</li><li>Partner cross-functionally with Sales, Engineering, Operations, and Finance to align pricing with profitability objectives</li><li>Track customer pricing agreements and ensure alignment with internal systems and approvals</li><li>Provide reporting on pricing trends, risks, recovery opportunities, and program financial performance</li></ul><p>If you have questions or would like more information, please call Jeff Sokolowski at (248)365-6151. </p><p><br></p>
  • 2026-01-07T22:39:40Z
Accounting Manager
  • Lansing, MI
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p>Our client is seeking an experienced <strong>Accounting Manager</strong> to lead accounting operations within a regulated <strong>insurance environment</strong>. This Accounting Manager role is ideal for a technically strong accounting professional with a solid understanding of insurance accounting, statutory reporting, and GAAP, who enjoys leading teams and partnering cross-functionally to ensure accuracy, compliance, and process efficiency.</p><p><br></p><p>Accounting Manager Key Responsibilities</p><ul><li>Manage the monthly, quarterly, and annual close processes for insurance operations</li><li>Prepare and review GAAP and <strong>statutory-basis</strong> financial statements and related schedules</li><li>Oversee accounting for premiums, claims, loss reserves, reinsurance, and policy-related transactions</li><li>Ensure compliance with insurance regulatory requirements and state DOI reporting</li><li>Coordinate and support external audits, including statutory exams and financial statement audits</li><li>Partner with actuarial, underwriting, and claims teams to ensure accurate reserving and financial reporting</li><li>Develop and maintain accounting policies, procedures, and internal controls</li><li>Lead, mentor, and develop the accounting team, fostering a collaborative and accountable culture</li><li>Support budgeting, forecasting, and financial analysis</li><li>Assist with system improvements and reporting enhancements related to policy administration and financial systems</li></ul><p>Why This Opportunity</p><ul><li>Leadership role within a stable, regulated industry</li><li>Opportunity to partner closely with actuarial and operational teams</li><li>Visibility with senior leadership and meaningful impact on financial reporting</li></ul><p>For immediate consideration call Jimmy Tunney at 517-657-8054</p>
  • 2025-12-19T21:08:58Z
Staff Accountant
  • Detroit, MI
  • onsite
  • Contract / Temporary to Hire
  • 33.25 - 38.50 USD / Hourly
  • <p>Robert Half's Full-time Engagement Professionals are currently hiring for a Staff Accountant. As an Accountant, you need to be a self-starter who has the ability to multi-task effectively. 2+ years' experience preferred. Intermediate proficiency with MS Excel (VLOOKUPS and Pivot Tables preferred). Experience with 2 or more ERPs are preferred. Strong communication, organizational and customer service skills are essential.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Prepare and maintain accurate financial records, including general ledger entries and reconciliations.</p><p>Assist with month-end and year-end closings by preparing journal entries and supporting schedules.</p><p>Process accounts payable (AP) and accounts receivable (AR) transactions, ensuring accuracy and timeliness.</p><p>Conduct reconciliations for bank statements, credit card transactions, and other accounts.</p><p>Provide support in the preparation of financial reports, including income statements, balance sheets, and cash flow reports.</p><p>Monitor budgets and assist with variance analysis to ensure financial accuracy and compliance.</p><p>Collaborate with external auditors during audits and ensure documentation readiness.</p><p>Help maintain compliance with financial regulations, internal policies, and external reporting requirements.</p><p>Contribute ideas for process improvements or efficiencies in accounting workflows.</p><p>Stay updated on changes in accounting standards and relevant regulatory guidelines.</p><p>Qualifications & Requirements:</p><p><br></p><p>Bachelor’s degree in Accounting, Finance, or a related field (CPA certification preferred or in progress).</p><p>1-3 years of relevant accounting experience.</p><p>Proficiency in accounting software (e.g., QuickBooks, NetSuite, or ERP platforms) and advanced Excel skills.</p><p>Knowledge of financial reporting and general ledger functions.</p><p>Strong attention to detail, organizational skills, and ability to meet deadlines.</p><p>Analytical mindset with excellent problem-solving skills.</p><p>Effective communication skills for interacting with colleagues and stakeholders.</p><p><br></p><p>As a part of the Robert Half Loan Staff, you have an opportunity to be a part of different teams working on diverse projects. Our Loan Staff has the stability and benefits of a full-time job with the flexibility and new challenges of our diverse engagements.</p><p>○ You receive our full benefits package, including medical, dental, vision and 401k.</p><p>○ You are paid for all major holidays, three floating holidays and Choice Time Off accruing at 2.0 hours per week.</p><p>○ You are guaranteed 37.5 hours per week whether you are on project or not, so even if you are in between engagements, you still get paid.</p><p>○ While on engagement, you are paid hourly, so you are paid for the hours you work, and you still receive overtime for anything over 40 hours in a week.</p><p><br></p><p><br></p><p>If you are interested in exploring a new and challenging career path while enjoying a culture that facilitates work/life balance - please apply now</p>
  • 2026-01-13T15:48:56Z
Controller
  • Madison Heights, MI
  • onsite
  • Permanent
  • 100000.00 - 130000.00 USD / Yearly
  • <p>We are looking for an experienced Controller to oversee financial operations and ensure accurate financial processes for a client in the metro Detroit area.</p><p><br></p><p>Duties include:</p><p><br></p><ul><li>Daily transactional responsibilities, including vendor invoices, raising sales invoices, matching bank receipts, updating operational schedules for invoicing status of projects and bank reconciliations</li><li>AR management, monitoring the debtors ledger and chasing payments, resolving customer invoicing queries, dealing with customer exemption certificates, customer onboarding including credit checks</li><li>Support Quickbooks inventory control including BOMs, pricing and inventory movements</li><li>Management of the accounting email inbox, dealing with customer, supplier and colleague queries in a timely manner</li><li>Quickbooks management, including supplier set-ups and template management</li><li>Reconciliation of credit card and staff expenses, ensuring relevant approvals are received and expenditure is accurately allocated to GL codes and cost centres</li><li>AP management, including initiating payment runs, sending remittances to suppliers, resolving supplier invoicing queries</li><li>Inventory accounting management, liaising with purchasing and operations to resolve inventory issues, inventory item set-up, review of inventory carrying amount and freight costs</li><li>Liaising with operations to own inventory quantity and valuation accuracy, improving operational processes to maintain accuracy</li><li>Ownership of sales tax and income tax processes, liaising with our external advisors</li><li>Assisting the UK-based team with the month end process, including accruals and prepayments, depreciation journals, intercompany reconciliations, goods-in-transit, revenue recognition and balance sheet reconciliation</li><li>Supporting the Management Accountant with variance commentary, utilizing your detailed awareness of transactions during the month</li><li>Identifying savings and cost efficiencies across the business</li><li>Assisting with the year-end processes, including auditor, tax and accounts queries</li><li>Ownership of company compliance across business registration, taxation and regulatory filings</li></ul>
  • 2026-01-20T18:44:06Z
Sr. Director, Logistics
  • Livonia, MI
  • onsite
  • Permanent
  • 170000.00 - 215000.00 USD / Yearly
  • We are looking for an experienced Sr. Director of Logistics to lead and optimize our national transportation and distribution strategies. This role is critical in ensuring seamless coordination across domestic and international logistics operations while driving efficiency, cost savings, and service excellence. Based in Livonia, Michigan, this position offers the opportunity to work closely with executive leadership to align logistics strategies with organizational goals.<br><br>Responsibilities:<br>• Develop and implement a comprehensive national logistics strategy encompassing imports, domestic freight, private fleet operations, and branch distribution.<br>• Collaborate with executive leaders to ensure logistics initiatives align with enterprise objectives and drive operational excellence.<br>• Oversee all transportation modes, including ocean imports, drayage, truckload, parcel, and private fleet operations, optimizing routing, efficiency, and driver performance.<br>• Establish a transportation governance framework with clear KPIs, financial visibility, and accountability to enhance network performance.<br>• Manage carrier contracts, enforce routing guides, and optimize transportation modes to reduce costs and improve service reliability.<br>• Ensure compliance with safety regulations and promote a culture of accountability and adherence to best practices among logistics teams.<br>• Lead efforts to improve inbound freight strategies in partnership with purchasing, sales, and product teams to enhance vendor performance and cost efficiency.<br>• Coordinate international container flow and domestic freight execution to maintain supply chain continuity and optimize costs.<br>• Evaluate and redesign distribution network flows to support business growth, mergers, and evolving customer delivery expectations.<br>• Build and lead a high-performing logistics team, fostering growth and development and aligning talent with organizational goals.
  • 2026-01-14T20:49:21Z
Corporate Tax Manager
  • Farmington, MI
  • onsite
  • Permanent
  • 125000.00 - 150000.00 USD / Yearly
  • <p>Tax Manager – Hybrid (3 Days In-Office)</p><p><strong>About the Role</strong></p><p> Our client, a <strong>large international manufacturer</strong> known for its innovation and commitment to quality, is seeking a <strong>Tax Manager</strong> to join its growing U.S. tax team. This role offers a <strong>hybrid schedule (3 days in-office)</strong> and significant <strong>career advancement opportunities</strong> within a global organization that values collaboration, continuous learning, and professional development.</p><p>As a key member of the corporate tax function, you will lead U.S. income tax accounting and reporting activities, ensure accuracy in financial statements, and coordinate with domestic and international teams on tax strategy and compliance. The position combines hands-on tax provision work with leadership, process improvement, and strategic insight—perfect for a motivated professional looking to grow within a high-performing, globally integrated business.</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage preparation and review of quarterly and annual U.S. income tax provisions under ASC 740.</li><li>Oversee deferred tax calculations, effective tax rate analysis, valuation allowances, and return-to-provision reconciliations.</li><li>Consolidate and communicate U.S. tax provision data for global reporting purposes.</li><li>Maintain and document key tax attributes, including net operating losses, tax credits, and Section 163(j) carryforwards.</li><li>Supervise international and domestic tax computations for provision and budgeting, including BEAT, GILTI, and FDII.</li><li>Partner with external advisors and internal stakeholders to align provision and compliance processes.</li><li>Monitor and interpret changes in U.S. tax law and assess their impact on reporting and planning.</li><li>Review tax-related disclosures for internal financial statements and corporate reporting packages.</li><li>Support tax forecasting, budgeting, and strategic planning related to tax expense and cash tax management.</li><li>Provide technical support during audits, preparing documentation and responding to inquiries.</li><li>Champion process improvement initiatives and system enhancements using ONESOURCE, SAP, and other tax technologies.</li></ul><p>For immediate consideration please call Jeff Sokolowski directly at (248)365-6131 or apply directly today. </p><p><br></p>
  • 2025-12-23T13:33:41Z
Accounts Receivable Clerk
  • Livonia, MI
  • onsite
  • Temporary
  • 24.70 - 28.60 USD / Hourly
  • We are looking for a detail-oriented Accounts Receivable Clerk to join our team on a contract basis in Livonia, Michigan. This role is crucial in ensuring accurate financial processes and maintaining strong client relationships through effective cash application and account reconciliation. If you thrive in a fast-paced environment and have a passion for numbers, we encourage you to apply.<br><br>Responsibilities:<br>• Process daily cash applications and accurately post payments to accounts.<br>• Reconcile customer accounts to identify and resolve discrepancies in a timely manner.<br>• Collaborate with sales and customer service teams to address and resolve billing concerns.<br>• Maintain the accuracy of financial records and ensure compliance with relevant regulations.<br>• Generate and present accounts receivable reports to management, showcasing account statuses and trends.<br>• Monitor and follow up on overdue accounts to facilitate timely collections.<br>• Assist in the preparation of audit documentation related to accounts receivable.<br>• Implement best practices for streamlining accounts receivable processes and improving efficiency.<br>• Respond promptly to client inquiries regarding account balances and payment details.
  • 2026-01-13T15:54:08Z
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