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5 results for Customer Service Manager in Ann Arbor, MI

Customer Service Representative

Ann Arbor, MI
onsite
Temporary / Contract
18 - 19.8 USD / Hourly
We are looking for a customer-focused individual to support daily operations at a busy testing center in Michigan. This Long-term Contract position is ideal for someone who enjoys working with the public, stays organized in a structured office environment, and can handle administrative tasks with accuracy and care. The role involves assisting test takers throughout the check-in and exam process while helping maintain a secure, orderly setting. Candidates should be comfortable with onsite work, flexible scheduling, and regular Saturday availability. Responsibilities: • Welcome visitors in a courteous manner, confirm their identification, and guide them through the check-in process. • Complete candidate registration activities and prepare required testing documentation with a high level of accuracy. • Capture and document fingerprint information when required by testing procedures. • Observe examinees during testing sessions to help ensure compliance with site rules and security standards. • Address candidate concerns promptly and escalate unusual situations to the appropriate leadership team when needed. • Protect testing materials, systems, and software by following established security procedures at all times. • Perform basic technical support tasks such as restarting equipment and assisting with password resets when necessary. • Communicate any incidents or exceptions that fall outside standard policy to management in a timely manner. • Support scheduling needs based on testing volume and assist with additional onsite duties as assigned.
2026-06-09T00:00:00Z

Customer Service Representative

Toledo, OH
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are seeking a friendly and dependable Customer Service Representative. This role is responsible for handling customer inquiries, resolving issues, and providing a positive experience through phone, email, and in-person communication. Ideal candidates have strong communication skills, attention to detail, and a passion for helping others
2026-06-01T00:00:00Z

Customer Service Representative

Pontiac, MI
onsite
Temporary / Contract
19 - 23 USD / Hourly
We are looking for a Customer Service Representative to support day-to-day customer interactions and order coordination for a long-term contract opportunity in Pontiac, Michigan. This position focuses on delivering responsive service, managing order-related activity, and working closely with internal teams to keep shipments and customer requests on track. The ideal candidate brings strong communication skills, a customer-first mindset, and the ability to learn systems and processes quickly in a fast-paced environment. Responsibilities: • Respond to customer inquiries regarding orders, service requests, and product-related needs with clear and thorough communication. • Identify customer requirements and recommend appropriate support to help maintain smooth business operations. • Partner with internal departments to confirm product availability and help ensure orders are fulfilled on schedule. • Handle order processing, prepare shipping paperwork, and resolve routine issues that may affect customer satisfaction. • Monitor shipment progress and coordinate with transportation and shipping teams to support timely deliveries. • Maintain accurate customer records and update account details based on current requirements and service needs. • Provide prompt support to both internal teams and external customers to ensure a high standard of service. • Contribute to monthly performance objectives established by leadership through consistent execution and follow-through.
2026-06-05T00:00:00Z

Client Support Coordinator

Maumee, OH
onsite
Permanent / Full Time
50000 - 65000 USD / Yearly
Client Support CoordinatorWe are working with a growing client that is seeking a detail-oriented Client Support Coordinator to join their advisory team. This role is focused on delivering an exceptional client experience by supporting advisors throughout the client review process.This role has the potential of being a hybrid work schedule. Key Responsibilities:<ul><li>Prepare client review updates for advisors before meetings</li><li>Attend client review meetings and update electronic client files in real time</li><li>Coordinate follow-up service and support items after meetings</li><li>Work with internal compliance and broker-dealer partners to answer questions and resolve client inquiries</li></ul>
2026-06-01T00:00:00Z

Service Delivery Manager

Farmington, MI
onsite
Permanent / Full Time
80000 - 120000 USD / Yearly
We are looking for a Sales Account Manager to support customer relationships, business growth, and commercial activities in Farmington Hills, Michigan. This role blends account leadership, technical coordination, and customer advocacy, making it ideal for someone who can build trust, manage priorities, and drive results across multiple stakeholders. The successful candidate will help expand existing business, respond to customer needs with urgency, and partner closely with internal teams to support long-term success. Responsibilities:• Build and strengthen relationships with customer contacts across purchasing, engineering, and related functions to support ongoing business development.• Pursue new sales opportunities by identifying prospective programs, expanding existing accounts, and contributing to long-range growth plans.• Serve as a primary point of contact for customer concerns, helping resolve issues efficiently while representing customer needs internally.• Prepare and manage quotations, track RFQs, and follow through on open commercial opportunities in a timely and thorough manner.• Oversee customer portal activity, including updates tied to change notices, tooling information, and other account-related data.• Work closely with engineering and cross-functional teams to align commercial activity with current production needs and future program opportunities.• Participate in program reviews, customer meetings, and site visits, while delivering presentations that clearly communicate business status and proposals.• Support pricing discussions, APQP-related coordination, invoicing concerns, and aged receivable follow-up to maintain healthy account performance.• Facilitate communication among customers, sales leadership, and internal coordinators to ensure priorities, timelines, and deliverables remain aligned.• Travel as needed within the United States and internationally to support customer engagement and business objectives.
2026-06-09T00:00:00Z