We are looking for an experienced Salesforce Developer to join our team in West Des Moines, Iowa. In this role, you will leverage your expertise to design, develop, and implement Salesforce solutions that meet business needs and enhance operational efficiency. This is a long-term contract position within the life insurance industry, offering an excellent opportunity to contribute to impactful projects.<br><br>Responsibilities:<br>• Develop and customize Salesforce applications using Apex, Lightning Components, and Salesforce APIs.<br>• Configure Salesforce environments to align with organizational requirements and ensure seamless integration.<br>• Design and implement REST and SOAP APIs to facilitate system communication and data exchange.<br>• Collaborate with cross-functional teams to analyze business needs and translate them into technical solutions.<br>• Optimize the Salesforce platform for performance, scalability, and reliability.<br>• Utilize Mulesoft development skills to integrate Salesforce with external systems.<br>• Manage and maintain Salesforce environments, ensuring data integrity and security.<br>• Leverage Azure DevOps for version control, deployment, and continuous integration.<br>• Implement omnichannel solutions to improve customer engagement and operational workflows.<br>• Troubleshoot and resolve technical issues within the Salesforce platform.
We are looking for a skilled Service Desk specialist to provide technical support and exceptional customer service to end users. This long-term contract position is based in Des Moines, Iowa, and requires expertise in troubleshooting, incident management, and support for Microsoft 365 products. The ideal candidate will have a strong background in resolving technical issues and ensuring smooth operations of hardware, software, and business applications.<br><br>Responsibilities:<br>• Address and resolve service desk tickets related to desktops, laptops, mobile devices, peripherals, and software applications.<br>• Provide support for Windows and macOS operating systems as well as commonly used business applications.<br>• Handle user account setups, access requests, password resets, and basic identity management tasks.<br>• Deliver technical assistance for Microsoft 365 tools, including Outlook, Teams, OneDrive, and SharePoint.<br>• Manage hardware setup, configuration, imaging, and deployment for both new and existing employees.<br>• Document, prioritize, and resolve incidents and service requests within the ticketing system.<br>• Ensure timely responses and resolutions to meet established service level agreements.<br>• Escalate complex issues to senior technicians or other IT teams, providing detailed documentation.<br>• Follow established troubleshooting protocols and escalation procedures to resolve technical challenges effectively.
We are looking for a skilled Microsoft 365 Adoption & Enablement Specialist to join our team in West Des Moines, Iowa. In this long-term contract role, you will play a key part in driving the successful adoption of Microsoft 365 features and updates across the organization. By bridging the gap between evolving technologies and business needs, you will help ensure new capabilities are implemented securely, compliantly, and with measurable value.<br><br>Responsibilities:<br>• Monitor the Microsoft 365 roadmap, message center updates, and release notes to stay informed about upcoming features.<br>• Collaborate with product owners to analyze new and updated Microsoft 365 functionalities and assess their potential impact.<br>• Evaluate business value, risks, compliance requirements, and technical readiness for new capabilities in partnership with relevant stakeholders.<br>• Develop strategies and plans to roll out approved Microsoft 365 features, ensuring seamless implementation across teams.<br>• Create user-friendly documentation, FAQs, and best practices to support adoption efforts.<br>• Collect feedback from users and stakeholders while tracking adoption metrics to measure success.<br>• Identify opportunities to enhance productivity by optimizing the use of Microsoft 365 tools.<br>• Simplify technical concepts to make them accessible for non-technical audiences.<br>• Utilize strong collaboration and presentation skills to effectively communicate changes and updates.<br>• Maintain a proactive approach to learning and adapting to new tools and technologies.
We are looking for a skilled Full Stack C# .NET Engineer to join our team on a contract with the potential for a permanent position. Based in Ankeny, Iowa, this role is ideal for professionals with a strong focus on backend development and a passion for building robust API services and system integrations. The first year of this position will focus heavily on backend development, offering an excellent opportunity to deepen your expertise in Azure Cloud and SQL Server environments.<br><br>Responsibilities:<br>• Design and develop backend services and APIs using C# to support system integrations and data validation.<br>• Build and maintain secure connections to SQL Server databases, including creating tables, indexes, views, and running complex queries.<br>• Implement and manage Azure pipelines for efficient deployment processes.<br>• Collaborate on containerization strategies to improve scalability and application performance.<br>• Utilize GitHub for code repository management, ensuring version control and collaboration.<br>• Work on Azure Service Bus and Azure API Management to optimize cloud-based integrations.<br>• Conduct thorough testing and validation of APIs to ensure reliability and functionality.<br>• Participate in full stack development, with an eventual focus on front-end technologies.<br>• Provide technical solutions for integrating various systems and databases.<br>• Create detailed documentation for development processes and system configurations.