<p>Robert Half is seeking a <strong>Customer Support Specialist</strong> for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. <strong>If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career.</strong></p><p> </p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul><p><strong><u>Shift & Schedule</u></strong></p><ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul><p><strong><u>Additional Details</u></strong></p><ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>