4 results for Sales Support in Andover, MA

Sales Support - Growing Organization

Framingham, MA
onsite
Permanent
55000 - 65000 USD / Yearly
Our growing client is seeking a highly organized and detail-oriented Sales Support professional to join their team. This individual will play a critical role in supporting a fast-paced sales organization by preparing and maintaining sales materials, assisting with customer presentations and business reviews, and coordinating internal meetings and key initiatives. The role requires advanced Excel skills to manage and analyze data related to sales activities, promotional programs, trade spending, and forecasting, ensuring accuracy and actionable insights for leadership. The Sales Support professional will also handle a variety of administrative and operational tasks, including processing and tracking sample orders, completing required documentation such as new item setups and pricing updates, and supporting the management of promotional and rebate programs. Strong communication skills are essential, as this role serves as a key liaison between sales representatives, customers, and internal teams, often navigating competing priorities and last-minute changes. The ideal candidate thrives in a dynamic environment, can pivot quickly throughout the day, and is comfortable working closely with sales professionals while maintaining a high level of professionalism, responsiveness, and attention to detail. For immediate consideration please call Allison Brown at 508.205.2121
2026-03-17T00:00:00Z

Application Support Specialist

Chelmsford, MA
onsite
Contract / Temporary to Hire
38 - 50 USD / Hourly
We are looking for an experienced Application Support Specialist to manage and maintain a suite of Microsoft-based enterprise applications. This contract-to-permanent position is based in Lowell, Massachusetts, and offers the opportunity to work on diverse systems while collaborating with internal teams to enhance application performance. The ideal candidate will have a strong background in system integrations, troubleshooting, and user access management. Responsibilities: • Deliver Tier II support for a variety of Microsoft-based business applications, ensuring quick and effective resolution of issues. • Administer and troubleshoot user authentication and configurations within Okta, maintaining secure access across systems. • Facilitate integrations between internal platforms and third-party systems, ensuring seamless functionality. • Utilize SQL to query databases, troubleshoot issues, and validate data integrity without engaging in development activities. • Collaborate with internal stakeholders to identify and resolve application performance issues. • Monitor and support various software applications, ensuring they operate efficiently. • Maintain Active Directory configurations and permissions to support enterprise operations. • Provide technical guidance on Dell and Cisco technologies, ensuring hardware compatibility with supported applications. • Contribute to system upgrades and application enhancements to optimize user experience.
2026-02-25T00:00:00Z

Customer Service Rep

Acton, MA
onsite
Permanent
52000 - 60000 USD / Yearly
Essential Functions  Respond to all customer inquiries, questions, and RFQ’s  Develop system for following up on quotes to identify likelihood of order  Understand customers’ needs and communicate to production team to ensure satisfaction  Setup and host customer and vendor visits via video, and/or in person  Daily meeting with production manager, operations manager, engineering to review any open quotes and/or order fulfillment concerns  Enter quotes and sales orders into ERP system (ProfitKey®), ensuring accuracy  Maintain major sales analysis spreadsheets, open quote log, and any custom report as requested  Prepare weekly posts for social media sites (LinkedIn etc.)  Attend trade shows as requested (US Locations)  Maintain database integrity within ProfitKey® ERP Software  Maintain a database of current and potential customers with CRM  Review technical drawings for manufacturability with the support of engineering as needed  Prepare customer reports and access customer portals as needed. Education - Associate’s degree in business administration, applied science or engineering Experience Details - Manufacturing technical sales support and/or officer administrator role – 1 year preferred - Customer service experience - High working knowledge of Microsoft Excel, Outlook, TEAMS, and other Office suite applications
2026-03-10T00:00:00Z

Customer Service Representative

Concord, NH
onsite
Temporary
18 - 19 USD / Hourly
We are looking for an experienced Customer Service Representative to join our team in Concord, New Hampshire. This is a long-term contract position that offers an excellent opportunity to assist customers with their inquiries and provide outstanding service in the Utilities/Infrastructure industry. The role begins as an on-site position for 4-6 weeks and transitions to a hybrid schedule, with specific office and home-based workdays. Responsibilities: • Respond to inbound customer inquiries with attention to detail and in a timely manner. • Utilize CRM tools to manage customer interactions and maintain accurate records. • Assist customers with billing questions and resolve payment-related issues. • Provide detailed information about company services and address customer concerns. • Collaborate with team members to ensure seamless service delivery. • Adapt to schedule changes during emergencies, such as storm shifts. • Communicate effectively through phone and email to ensure customer satisfaction. • Handle complex customer issues with patience and problem-solving skills. • Follow company policies and procedures to meet service standards. • Participate in training sessions and stay updated on industry practices.
2026-03-16T00:00:00Z