<p>Position Title: Operations Supervisor</p><p><br></p><p>The Operations Supervisor is responsible for overseeing the administrative and operational functions of a student housing office. This role provides day-to-day office oversight, administrative support to leadership, and high-quality customer service to students, families, and internal stakeholders. The Operations Supervisor ensures efficient office operations, accurate recordkeeping, and coordinated support across housing programs and staff.</p><p>Key Responsibilities</p><p>Office Oversight</p><ul><li>Oversee daily administrative operations of the housing office, including office logistics, scheduling, and workflow coordination.</li><li>Ensure the office environment is organized, professional, and welcoming.</li><li>Manage office supplies, equipment procurement, inventory tracking, and maintenance coordination.</li></ul><p>Administrative Support</p><ul><li>Provide administrative and operational support to senior leadership and housing staff.</li><li>Coordinate meetings, calendars, and office logistics.</li><li>Maintain accurate, organized records related to housing operations, staff, and departmental activities.</li></ul><p>Customer Service</p><ul><li>Serve as a primary point of contact for students, parents, and visitors.</li><li>Respond to inquiries, concerns, and issues in a timely, professional, and solution-oriented manner.</li><li>Ensure a consistent, high standard of customer service across all interactions.</li></ul><p>Department Operations Support</p><ul><li>Support recruitment and onboarding of full-time staff, student staff, and temporary personnel.</li><li>Coordinate onboarding logistics and administrative processes in collaboration with hiring managers.</li><li>Provide operational and administrative support to leadership as requested.</li></ul><p>Collaboration & Process Improvement</p><ul><li>Collaborate with internal departments and stakeholders to support coordinated administrative operations.</li><li>Participate in team meetings and contribute to the development and refinement of policies, procedures, and workflows.</li><li>Identify opportunities for operational improvements and increased efficiency.</li></ul><p>Other Duties</p><ul><li><br></li></ul>
