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2 results for Desktop Support in Ames, IA
- Des Moines, IA
- onsite
- Temporary
- 0 - 0 USD / Yearly
- We are looking for a skilled Service Desk specialist to provide technical support and exceptional customer service to end users. This long-term contract position is based in Des Moines, Iowa, and requires expertise in troubleshooting, incident management, and support for Microsoft 365 products. The ideal candidate will have a strong background in resolving technical issues and ensuring smooth operations of hardware, software, and business applications.<br><br>Responsibilities:<br>• Address and resolve service desk tickets related to desktops, laptops, mobile devices, peripherals, and software applications.<br>• Provide support for Windows and macOS operating systems as well as commonly used business applications.<br>• Handle user account setups, access requests, password resets, and basic identity management tasks.<br>• Deliver technical assistance for Microsoft 365 tools, including Outlook, Teams, OneDrive, and SharePoint.<br>• Manage hardware setup, configuration, imaging, and deployment for both new and existing employees.<br>• Document, prioritize, and resolve incidents and service requests within the ticketing system.<br>• Ensure timely responses and resolutions to meet established service level agreements.<br>• Escalate complex issues to senior technicians or other IT teams, providing detailed documentation.<br>• Follow established troubleshooting protocols and escalation procedures to resolve technical challenges effectively.
- 2026-03-10T00:00:00Z
- Des Moines, IA
- onsite
- Contract / Temporary to Hire
- 23.75 - 27.5 USD / Hourly
- <p>We are looking for a detail-oriented Administrative Assistant to join our team in Clive, Iowa. In this role, you will provide essential support to financial advisors by coordinating meetings, managing documentation, and delivering excellent customer service. This is a Contract to hire position, offering the opportunity to contribute to a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Schedule and coordinate meetings for financial advisors, ensuring all logistical details are addressed.</p><p>• Prepare necessary documents and materials for meetings to support advisor presentations and discussions.</p><p>• Maintain accurate and organized records to streamline document management processes.</p><p>• Provide exceptional customer service by responding promptly to inquiries and resolving client issues.</p><p>• Perform data entry tasks with precision and efficiency, adhering to company standards.</p><p>• Manage incoming and outgoing mail, including processing faxes and maintaining filing systems.</p><p><br></p><p>If you are looking for your next career step, this could be the role for you! Please apply through our Robert Half website or call 515.706.4974 TODAY.</p>
- 2026-03-13T00:00:00Z