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7 results for Customer Experience Specialist in Alpharetta, GA

Customer Service Representative

Duluth, GA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Service Representative in Georgia to provide attentive support to international clients. This contract opportunity with potential for a permanent role is ideal for someone who enjoys building client relationships, coordinating service needs, and keeping customers informed in a fast-moving freight environment. The person in this role will work closely with internal partners to help manage reporting, scheduling, and shipment visibility while delivering a consistently high standard of service. Responsibilities:• Serve as a primary point of contact for customer inquiries, delivering timely and attentive assistance across daily account needs.• Partner with operations and other internal teams to coordinate scheduling details, reporting requests, and freight status updates.• Track shipments and communicate proactively with clients regarding delivery progress, timing changes, and service-related concerns.• Address customer issues with a solution-focused approach, documenting details clearly and escalating matters when additional support is required.• Maintain organized and accurate records of account activity, customer communications, and service requests.• Support efficient handling of inbound calls, order-related updates, and account requests while meeting expected service levels.• Build lasting client relationships by providing dependable follow-through and a consistently customer-centered experience.
2026-07-28T00:00:00Z

Customer Service Representative

Duluth, GA
onsite
Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a Customer Service Representative to join a motor freight forwarding organization. This contract opportunity has the potential to become permanent and is ideal for someone who thrives in a fast-moving service environment and enjoys supporting client accounts with professionalism, accuracy, and urgency. In this role, you will serve as a key point of contact for customers, partnering with internal teams to coordinate shipment updates, scheduling needs, and account-related inquiries. Responsibilities:• Develop and maintain positive client relationships by delivering timely, courteous, and solutions-focused support across customer interactions.• Work closely with operations and other internal partners to coordinate reporting needs, shipment schedules, and freight status communication.• Respond to inbound inquiries and customer requests, providing proactive updates on delivery timelines, shipment activity, and service-related matters.• Track open issues, document account activity thoroughly, and escalate concerns to the appropriate teams when resolution requires additional support.• Enter and manage order-related information accurately while keeping customer records current and organized.• Balance multiple service requests at once while meeting response expectations and maintaining a high standard of detail and follow-through.• Support account management activities by helping customers navigate service questions and operational updates with clarity and professionalism.
2026-07-23T00:00:00Z

Customer Service

Buford, GA
onsite
Temporary / Contract
18 - 23 USD / Hourly
We are seeking a detail-oriented and customer-focused Customer Service Representative to support our call center and order processing operations. This role is responsible for handling inbound customer inquiries, processing orders accurately, resolving issues, and providing exceptional service throughout the customer experience. The ideal candidate thrives in a fast-paced environment, communicates professionally, and can manage multiple priorities while maintaining accuracy and efficiency.
2026-07-24T00:00:00Z

Call Center Representative

Norcross, GA
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a motivated Call Center Representative to join a fast-paced team in Georgia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys engaging business owners by phone, building interest in services, and creating appointment opportunities for a sales team. The role starts in an on-site setting and may offer hybrid flexibility over time based on performance. Candidates who are confident communicators and comfortable with a high-volume outbound environment will be well positioned for success. Responsibilities: • Place a high volume of outbound calls each day to reach businesses and introduce services in a detail-oriented manner. • Connect with owners and decision-makers to generate interest and arrange meetings for the sales team. • Use provided call lists and customer service software to track outreach activity, update records, and document results accurately. • Apply effective cold calling and warm calling techniques to move conversations toward scheduled appointments. • Represent the organization with strong customer service skills while maintaining a positive and persuasive phone presence. • Collaborate with internal sales partners to support appointment-setting goals and overall team performance. • Follow established call center procedures, productivity expectations, and quality standards throughout the workday. • Assist with additional administrative or support tasks as assigned to meet business needs.
2026-08-05T00:00:00Z

Lifecycle Marketing Specialist

Atlanta, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an execution-focused Lifecycle Marketing Specialist to join our team for a 9-month contract engagement. In this role, you will act as an embedded extension of the Lifecycle Marketing team, focusing on building automated nurture programs, scaling our communications infrastructure, and improving execution velocity across our marketing technology stack.
2026-07-29T00:00:00Z

Lifecycle Marketing Specialist

Atlanta, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an execution-focused Lifecycle Marketing Specialist to join our team for a 9-month contract engagement. In this role, you will act as an embedded extension of the Lifecycle Marketing team, focusing on building automated nurture programs, scaling our communications infrastructure, and improving execution velocity across our marketing technology stack.
2026-07-21T00:00:00Z

Digital Marketing Specialist

Atlanta, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
Digital Marketing SpecialistRobert Half Atlanta Metropolitan Area (Hybrid) Digital Marketing Specialist (Email & Social Focus)Location: Atlanta, GA (Hybrid – 2 to 3 days in-office per week)Employment Type: 4–6 Month Contract (Potential to extend or convert)Schedule: Full-time (40 hours/week) Role SummaryWe are seeking a results-driven, hands-on Digital Marketing Specialist for a 4 to 6-month contract opportunity based in Atlanta, GA. In this hybrid role, you will be responsible for planning, executing, and optimizing end-to-end email marketing campaigns and social media strategies (both organic and paid) to drive audience engagement, brand awareness, and conversions.The ideal candidate brings strong creative copywriting skills, proficiency with modern ESPs and social platforms, and a data-informed approach to campaign performance analysis. Key ResponsibilitiesEmail Marketing & Lifecycle<ul><li>Campaign Execution: Build, proof, schedule, and deploy weekly targeted email campaigns, automated drip sequences, and lifecycle workflows.</li><li>Segmentation & Personalization: Manage list hygiene, audience segmentation, and personalized messaging strategies based on customer behavior and demographics.</li><li>Optimization & Testing: Conduct continuous A/B testing on subject lines, send times, copy, visual layouts, and calls-to-action (CTAs) to boost open rates and click-through rates.</li></ul> Social Media Strategy & Execution<ul><li>Content & Campaigns: Plan, draft, and schedule compelling organic social content across key channels (LinkedIn, Meta/Instagram, TikTok, X) aligned with marketing calendars.</li><li>Paid Social: Assist in setting up, targeting, and monitoring paid social ad campaigns to drive lead generation and customer acquisition.</li><li>Community Engagement: Monitor social channels, engage with audience inquiries, and maintain brand voice across digital touchpoints.</li></ul> Analytics & Reporting<ul><li>Track and report on key campaign KPIs (open rate, CTR, conversion rate, ROAS, engagement).</li><li>Analyze traffic and conversion trends using platform analytics and Google Analytics (GA4) to present actionable insights for ongoing strategy adjustments.</li></ul>
2026-07-31T00:00:00Z