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5 results for Customer Experience Specialist in Alpharetta, GA

Receptionist/Customer Service Representative

McDonough, GA
onsite
Temporary / Contract
18 - 25 USD / Hourly
The Receptionist / Customer Service Representative serves as the first point of contact for visitors and callers while providing exceptional customer support. This role requires a detail oriented, friendly demeanor, strong communication skills, and the ability to manage a moderate to high volume of inbound calls while supporting front-desk and administrative functions. Key Responsibilities Answer and route 10–60+ inbound calls per day in a courteous and detail oriented manner Greet visitors, clients, and vendors; manage front desk coverage Provide accurate information, resolve basic inquiries, and direct calls appropriately Schedule appointments and maintain calendars as needed Perform administrative tasks such as filing, data entry, scanning, and mail distribution Maintain a clean, organized reception and common area Communicate professionally with internal teams and external customers Handle confidential information with discretion Support additional office or customer service functions as assigned
2026-05-01T00:00:00Z

HubSpot Marketing Specialist

Atlanta, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
Location: Atlanta, GA (Hybrid)Duration: 3–6 Month ContractOverviewWe are looking for a HubSpot Marketing Specialist to support marketing automation, campaign execution, and CRM management initiatives. This role will work closely with marketing and sales teams to optimize lead generation and nurture strategies.Responsibilities<ul><li>Build and manage email campaigns and workflows in HubSpot</li><li>Support CRM organization, segmentation, and reporting</li><li>Assist with lead generation and marketing automation initiatives</li><li>Create landing pages, forms, and campaign assets</li><li>Monitor campaign performance and provide reporting insights</li><li>Collaborate with stakeholders on marketing strategy execution</li></ul>
2026-05-29T00:00:00Z

Part Time Customer Service Representative

Smyrna, GA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a Part Time Customer Service Representative to support customer orders and service activities for a home improvement environment in Smyrna, Georgia. This Long-term Contract position focuses on guiding orders from initial request through final delivery while ensuring records, documentation, and customer updates remain accurate and timely. The role also works closely with internal sales and field teams to resolve service concerns, maintain reporting standards, and contribute ideas that improve day-to-day operations. Responsibilities: • Manage customer orders from initial entry through final delivery, ensuring each step is completed accurately and efficiently. • Enter technical and order-related information into company systems while keeping customer records current and well documented. • Coordinate with sales personnel and customers to collect required paperwork and details needed to complete transactions on schedule. • Track customer requests, updates, and changes within internal databases to maintain clear and reliable order histories. • Partner with field service teams to address ongoing service challenges and support practical solutions for long-term customer concerns. • Prepare standard performance, quality, and management reports as requested by leadership. • Escalate recurring service or process issues to supervisors and suggest improvements that can strengthen team effectiveness. • Complete assigned work within established deadlines while meeting productivity and attendance expectations. • Support continuous improvement efforts by recommending better methods, procedures, and service practices within the department.
2026-05-20T00:00:00Z

Lifecycle Marketing Specialist

Atlanta, GA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking an execution-focused Lifecycle Marketing Specialist to join our team for a 9-month contract engagement. In this role, you will act as an embedded extension of the Lifecycle Marketing team, focusing on building automated nurture programs, scaling our communications infrastructure, and improving execution velocity across our marketing technology stack.
2026-05-26T00:00:00Z

Digital Marketing Specialist

Atlanta, GA
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We’re partnering with a growing organization to find a Digital Marketing Specialist to support performance marketing initiatives across multiple business lines. This role focuses on executing, monitoring, and optimizing paid digital campaigns that drive traffic, engagement, and conversion. MUST BE ABLE TO WORK HYBRID ONSITE IN ATLANTA, GEORGIA What You’ll Do<ul><li>Build, launch, and manage paid media campaigns across Google Ads, Meta, and other digital platforms</li><li>Handle day-to-day campaign setup, trafficking, pacing, and QA</li><li>Support audience creation, keyword research, and negative keyword management</li><li>Monitor performance metrics including CPC, CPM, CTR, CPA, and ROAS</li><li>Pull and analyze daily/weekly performance reports, identifying trends and optimization opportunities</li><li>Assist with A/B testing, documentation of learnings, and ongoing optimization efforts</li><li>Ensure accurate tracking, UTM tagging, and attribution</li><li>Collaborate with internal marketing, creative, and product teams to align campaigns with business goals</li></ul>
2026-05-22T00:00:00Z