<p>We are seeking a detail-oriented and organized Accounts Payable Specialist to join our accounting team. This role is responsible for processing invoices, managing vendor relationships, ensuring timely payments, and supporting the month-end close process. The ideal candidate will have strong data entry skills, excellent attention to detail, and experience working in a high-volume AP environment.</p><p>Key Responsibilities</p><ul><li>Process and enter vendor invoices accurately and timely.</li><li>Match invoices to purchase orders and receiving documents.</li><li>Review invoices for proper approvals and coding.</li><li>Prepare and process weekly check runs, ACH payments, and wire transfers.</li><li>Reconcile vendor statements and resolve discrepancies.</li><li>Maintain vendor records and update account information as needed.</li><li>Respond to vendor inquiries regarding payment status and account issues.</li><li>Assist with month-end closing activities, including AP accruals and reconciliations.</li><li>Ensure compliance with company policies and procedures.</li><li>Support audits by providing requested documentation and reports.</li><li>Generate and maintain AP reports and files.</li></ul><p><br></p>
<p>We are looking for a Part-Time (3 days a week) Marketing Assistant to support outreach and brand engagement for a non-profit organization in Newtown, PA. This Contract ONLY position offers the opportunity to contribute to campaigns that strengthen community awareness, promote events, and expand audience connection across multiple channels. The ideal candidate will bring strong coordination skills, creativity, and attention to detail while helping execute day-to-day marketing initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and deliver email marketing initiatives that promote programs, events, and organizational updates to target audiences.</p><p>• Assist with planning and on-site support for events, ensuring promotional materials, schedules, and communications are prepared in advance.</p><p>• Contribute to a range of marketing efforts by helping develop content, organize assets, and track campaign activities.</p><p>• Support direct outreach campaigns designed to increase engagement, drive participation, and strengthen community relationships.</p><p>• Manage social media posting schedules and help create compelling content that reflects the organization’s mission and voice.</p><p>• Monitor marketing timelines and collaborate with internal stakeholders to keep projects moving efficiently and on schedule.</p>
<p><strong>Software Automation Engineer IV</strong></p><p><strong>Location: </strong>Remote, East Coast hours</p><p><br></p><p>We are seeking a senior-level <strong>Automation Engineer IV</strong> to help accelerate the development, deployment, and adoption of AI-enabled solutions across the enterprise. This role will sit at the intersection of <strong>Python engineering, automation, machine learning, software quality, and AI enablement</strong>, helping move AI and ML use cases from development and experimentation into reliable, scalable production environments.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Help operationalize <strong>AI and machine learning solutions</strong>, moving models and AI-enabled applications from development into scalable production environments.</li><li>Develop reusable frameworks, utilities, and automation that make it easier for application teams to <strong>integrate and deploy AI capabilities</strong>.</li><li>Build Python-based services, scripts, APIs, and automation workflows supporting AI and ML use cases.</li><li>Partner with technical teams to identify opportunities where <strong>AI can improve existing applications, processes, testing, and operational workflows</strong>.</li><li>Establish repeatable development, testing, deployment, and monitoring practices for AI-enabled applications.</li><li>Code, test, document, implement, and support new or modified machine learning systems supporting a broad range of clinical and enterprise use cases.</li><li>Evaluate emerging technologies and recommend opportunities to reuse existing capabilities versus building new solutions.</li><li>Partner with various SOC Leaders, technical owners, and stakeholders to understand operational challenges and automation opportunities.</li></ul><p>Design, build, and deploy AI-powered solutions such as:</p><ul><li>AI triage bots</li><li>Watchlist automation</li><li>Incident response automation</li><li>Security operations workflows</li><li>AI agents and intelligent automation tools</li><li>Build solutions end-to-end, from requirements gathering through deployment and support.</li><li>Participate in architectural design and technical decision-making.</li><li>Integrate AI and automation tools into existing enterprise systems and workflows.</li><li>Improve SOC efficiency by reducing false positives, manual effort, and administrative tasks.</li><li>Develop software solutions utilizing AWS services and APIs.</li><li>Collaborate across security, engineering, and operations teams.</li></ul>
<p>We are looking for an experienced Solutions Architect to support enterprise-level telecom strategy and solution design in Philadelphia, Pennsylvania. This is a long-term contract position focused on shaping scalable, secure, and integrated architecture across complex network, platform, and software environments. The role partners with technical teams to evaluate current-state capabilities, define architecture direction, and guide implementation decisions that align with business priorities.</p><p><br></p><p>Responsibilities:</p><p>• Lead enterprise architecture planning and recommend technical priorities that support long-term business and infrastructure goals.</p><p>• Define and promote architecture standards, design principles, and technical guidelines for integrated technology solutions across networks, platforms, and applications.</p><p>• Assess existing applications to identify modernization opportunities, operational risks, cost considerations, and performance improvements.</p><p>• Provide documented recommendations on infrastructure options that can be used as applications are modernized, re-architected with specific focus on determining how applications can migrate to Kubernetes and other cloud based infrsstructure. </p><p>• Create architecture frameworks, reference models, and documentation to support the rollout of revised technical standards and cross-system integration efforts.</p><p>• Contribute to the development and oversight of architecture governance practices to ensure solution consistency, compliance, and design quality.</p><p>• Provide senior-level technical direction to project teams during planning, design, implementation, and optimization activities.</p><p>• Evaluate solution options by balancing security, scalability, interoperability, and business impact across enterprise environments.</p><p>• Monitor emerging telecom and infrastructure technologies to recommend innovations that strengthen the organization’s architecture strategy.</p>
<p>Robert Half is seeking a Front Desk Coordinator to support daily office operations and create a positive first impression for visitors, clients, and staff. This role is responsible for managing front desk activities, handling incoming calls, coordinating schedules, and providing administrative support to help ensure the office runs smoothly. The ideal candidate is detail-oriented, customer-focused, and comfortable multitasking in a fast-paced environment. </p><p><br></p><p><strong>Responsibilities: </strong></p><ul><li>Greet visitors and serve as the first point of contact, ensuring a welcoming and detail oriented office environment. </li><li>Answer and manage incoming calls, direct inquiries, and provide general information as needed. </li><li>Schedule appointments, coordinate calendars, and assist with maintaining an organized daily workflow. </li><li>Perform administrative duties such as filing, data entry, document preparation, and record keeping. </li><li>Handle incoming and outgoing mail, deliveries, and packages. </li><li>Maintain the front desk and common office areas so they remain neat, organized, and presentable. </li><li>Monitor office supply inventory and coordinate ordering of needed materials. </li><li>Provide general clerical and administrative support to staff and leadership as needed. </li><li>Open and close the office according to established procedures. </li><li>Assist with additional office coordination and customer service tasks as assigned.</li></ul>
<p>Robert Half is seeking a dependable Inventory Clerk to support order fulfillment operations. This onsite, long-term contract opportunity is ideal for someone who thrives in a fast-paced warehouse environment and is comfortable being on their feet throughout the shift. The role focuses on accurately picking, packing, and preparing essential supply items for shipment while maintaining strong attention to detail and consistency.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Pick and prepare items from inventory to fulfill outgoing orders.</li><li>Use scanning equipment or inventory systems to locate products and confirm order accuracy.</li><li>Sort, pack, and stage materials for shipment or delivery.</li><li>Handle warehouse items safely and maintain an organized work area.</li><li>Move throughout assigned warehouse areas to complete tasks efficiently.</li><li>Check items for accuracy, quality, and completeness before orders are processed.</li><li>Follow workplace procedures, schedules, and safety guidelines.</li><li>Maintain reliable attendance and consistent productivity in a fast-paced environment.</li></ul><p><br></p>
<p><strong>Position Overview</strong></p><p>We are seeking a detail-oriented <strong>Bookkeeper / Accounting Assistant</strong> to support day-to-day accounting operations. This role is responsible for maintaining accurate financial records, performing bank reconciliations, processing transactions, and assisting with general accounting functions. The ideal candidate will have experience using <strong>QuickBooks Desktop and QuickBooks Online</strong>, strong organizational skills, and the ability to work independently. A degree is not required.</p><p><strong>Responsibilities</strong></p><ul><li>Maintain and update financial records in QuickBooks Desktop and QuickBooks Online</li><li>Perform daily, weekly, and monthly bank reconciliations</li><li>Reconcile accounts and investigate discrepancies</li><li>Process accounts payable and accounts receivable transactions</li><li>Record deposits, payments, and journal entries</li><li>Assist with month-end closing activities</li><li>Review bank statements and ensure accuracy of financial data</li><li>Maintain organized accounting files and documentation</li><li>Generate basic financial reports as requested</li><li>Support administrative and accounting projects as needed</li></ul><p><br></p>
We are looking for a Network Engineer to support and strengthen a manufacturing-focused network environment in Pennsylvania. This long-term contract opportunity is ideal for a hands-on individual who can help maintain reliable connectivity, improve network performance, and support critical plant operations with a strong sense of urgency. The role will focus on Cisco-based infrastructure across routing, switching, firewall, and related network services while working closely with infrastructure and operations teams.<br><br>Responsibilities:<br>• Oversee daily network operations to maintain stable, high-availability connectivity for business and plant systems.<br>• Configure, support, and troubleshoot Cisco routers, switches, firewalls, and related LAN infrastructure across the environment.<br>• Evaluate network performance trends, identify improvement opportunities, and implement changes that enhance reliability and efficiency.<br>• Create and maintain disaster recovery and backup procedures to support continuity of network services.<br>• Track network hardware and infrastructure assets, ensuring accurate inventory records and lifecycle awareness.<br>• Manage routing, switching, IP addressing, and hosted network services within enterprise and data center environments.<br>• Apply basic firewall updates, provision new secure connections, and prepare operational status reporting for stakeholders.<br>• Document incidents, corrective actions, and technical recommendations while communicating progress clearly to management and partner teams.<br>• Provide support outside standard business hours when required for incidents, maintenance activities, or project work.
<p>We are looking for a <strong>Logistics Specialist</strong> to support the smooth movement of materials and products across warehouse and distribution activities in King of Prussia, PA. This Long-term Contract position is expected to run for 12 months with the possibility of extension and requires a hands-on, detail-oriented individual who can maintain reliable logistics processes during standard business hours in an onsite setting. The ideal candidate will help keep inventory, shipping coordination, and operational reporting aligned with business needs, compliance expectations, and service goals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Direct day-to-day logistics activities to keep material flow aligned with operational and delivery timelines.</p><p>• Maintain accurate inventory records by monitoring warehouse transactions, reconciling discrepancies, and supporting system integrity.</p><p>• Coordinate the movement of raw materials, components, and finished products while assisting with transportation planning as needed.</p><p>• Work closely with procurement, planning, production, and quality partners to support uninterrupted supply chain execution.</p><p>• Track logistics performance and prepare reports that help stakeholders monitor inventory status, workflow progress, and operational efficiency.</p><p>• Apply SAP R/3 and related tools to manage logistics transactions, warehouse data, and reporting requirements.</p><p>• Ensure warehouse and distribution practices follow applicable safety procedures and regulatory expectations.</p><p>• Support continuous improvement efforts by identifying process issues and helping resolve day-to-day logistics challenges.</p>
<p>Robert Half is looking for a detail-oriented Staffing Coordinator III to support employee onboarding and offboarding activities for both internal staff and external vendor personnel. This is a position that blends coordination, communication, and process management in a hybrid work environment. The ideal candidate brings strong organizational skills, sound judgment when handling confidential information, and the ability to work effectively with operations, HR, IT, and training teams.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate the full onboarding cycle for new hires and contingent workers, ensuring each step is completed accurately and on schedule.</p><p>• Create and maintain records that track onboarding progress, including equipment requests, account setup, access needs, and training completion.</p><p>• Collaborate with business operations and support teams to identify appropriate system permissions and workplace tools for different employee groups.</p><p>• Arrange hardware provisioning for internal staff and submit IT requests to secure remote access and software support for vendor personnel.</p><p>• Prepare and distribute required documents, reference materials, login details, and onboarding instructions so new hires can begin work successfully.</p><p>• Monitor compliance-related items such as timesheet submissions, attendance, training participation, and continuing education requirements during onboarding.</p><p>• Address and escalate onboarding, HR, or technical concerns to the appropriate leaders, vendor contacts, or training partners when issues arise.</p><p>• Manage offboarding tasks for employees and contractors, including required documentation, access updates, and coordination with internal teams.</p>
<p>We are looking for a Customer Service Representative to join an onsite team in Bucks County, PA. This Long-term Contract position focuses on supporting customers and prospective clients by handling incoming inquiries, processing orders, and providing accurate information throughout the sales and fulfillment cycle. The role is well suited to someone who communicates clearly, stays organized in a fast-paced setting, and takes pride in delivering dependable service and follow-through.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer and prospect inquiries by phone and email, offering prompt, attentive support on products, orders, and service needs.</p><p>• Create new orders and maintain existing records in company systems, ensuring all details are accurate before processing is completed.</p><p>• Develop order documentation with complete instructions and supporting information, including identifying material or inventory requirements when applicable.</p><p>• Confirm pricing, availability, lead times, and delivery expectations, and communicate updates clearly to customers and sales partners.</p><p>• Send order confirmations and acknowledgements within established timelines to keep customers and internal stakeholders informed.</p><p>• Prepare quotations and assist sales team members with pricing requests while following company guidelines for terms and approvals.</p><p>• Coordinate with warehouse staff, suppliers, and other internal teams to help ensure timely shipment and resolution of order-related issues.</p><p>• Maintain product, part, and kit information in internal databases and report discrepancies or service concerns so corrective action can be taken.</p><p>• Participate in team meetings and collaborate closely with sales and field personnel to support customer satisfaction and efficient order management.A</p>
<p>We are looking for a detail-oriented Medical Scheduler to support patient access and appointment coordination in Jenkintown, PA. This Long-term Contract position focuses on creating a smooth scheduling experience by assisting patients, confirming demographic information, and maintaining accurate appointment records. The ideal candidate is organized, detail-oriented, and comfortable communicating with patients in a fast-paced healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointments by arranging visit times that align with provider availability and clinic needs.</p><p>• Communicate with patients by phone to schedule, confirm, reschedule, or cancel appointments as needed.</p><p>• Collect and update demographic details to help maintain complete and accurate patient records.</p><p>• Guide patients through the scheduling process and respond to routine questions in a clear and courteous manner.</p><p>• Review calendars and appointment queues to help reduce conflicts, gaps, and overlapping bookings.</p><p>• Enter scheduling information into the appropriate systems with a strong focus on accuracy and timeliness.</p>
We are looking for an experienced Attorney/Lawyer to support immigration removal defense matters for a long-term contract opportunity based in Philadelphia, Pennsylvania. This role focuses on representing clients in immigration court, developing case strategies, and preparing strong legal filings in matters involving removal proceedings. The position also works closely with clients and internal teams to provide clear guidance, thorough legal analysis, and effective advocacy throughout each stage of the process.<br><br>Responsibilities:<br>• Advocate for clients in immigration court proceedings, including preliminary hearings and full merits appearances before immigration judges.<br>• Examine notices to appear, government records, and supporting evidence to assess case exposure and identify viable defense strategies or forms of relief.<br>• Research complex immigration issues connected to removal matters, with particular attention to employment-based and investment-related cases.<br>• Prepare and file persuasive legal documents such as motions, court submissions, applications for relief, and appellate briefs.<br>• Meet with clients and witnesses to organize testimony, strengthen case presentation, and conduct examinations and oral argument during hearings.<br>• Support post-hearing and appellate work by drafting filings for motions to reopen, motions to reconsider, and submissions to the Board of Immigration Appeals.<br>• Advise clients on procedural steps, case risks, and available legal options while maintaining consistent communication on status updates and case progress.<br>• Collaborate with colleagues across matters to resolve legal issues, share case insights, and contribute to client service and business development initiatives.
We are looking for a detail-oriented Financial Crimes Compliance Analyst to join a contract assignment with a financial services organization. In this role, you will support efforts to detect potentially suspicious activity, help uphold anti-money laundering and counter-terrorist financing standards, and contribute to a strong compliance culture. This opportunity is well suited for entry-level or early-career professionals with academic training in legal studies, business, finance, or compliance-related fields.<br><br>Responsibilities:<br>• Review transaction monitoring alerts and perform structured investigations to determine whether activity presents potential financial crime risk.<br>• Evaluate customer account activity against expected behavior and identify exceptions that require deeper analysis.<br>• Perform follow-up research on escalated transactions and gather supporting information to assess whether activity appears legitimate.<br>• Prepare accurate case notes and investigative summaries for internal review and, when required, regulatory examination.<br>• Partner with compliance, operations, and other internal teams to obtain documentation related to customer due diligence and enhanced review processes.<br>• Apply current anti-money laundering and financial crime compliance standards consistently in daily casework and decision-making.<br>• Take part in ongoing training and development sessions to stay informed on regulatory updates and industry best practices.
We are looking for a Project Manager to support merger and acquisition integration initiatives for a leading organization in the high-tech pharm/biotech space based in Princeton, New Jersey. This Long-term Contract position is ideal for an entry-level project manager or project coordinator who can bring structure, follow-through, and clear communication to cross-functional workstreams. The role will help drive planning, coordination, and execution activities tied to acquisition integration efforts while keeping stakeholders aligned on timelines, priorities, and deliverables.<br><br>Responsibilities:<br>• Coordinate day-to-day project activities related to merger and acquisition integration efforts across multiple teams.<br>• Build, maintain, and update detailed project plans to track milestones, dependencies, risks, and completion targets.<br>• Partner with business and technical stakeholders to organize workstreams, monitor progress, and support issue resolution.<br>• Facilitate status meetings, document key decisions, and communicate updates to ensure alignment across the program.<br>• Support system merger or migration activities as part of broader integration planning and execution.<br>• Use project management tools such as Microsoft Project, JIRA, and Atlassian applications to manage tasks and reporting.<br>• Track action items, identify schedule impacts, and escalate concerns when timelines or deliverables are at risk.
We are looking for an experienced Data/Information Architect to shape and advance a modern cloud-based data environment. This long-term contract opportunity is well suited for someone who can define scalable architecture, optimize data flow, and support enterprise reporting and analytics needs. The role centers on designing high-performing Snowflake solutions, establishing strong data models, and connecting information from multiple business platforms into a unified ecosystem.<br><br>Responsibilities:<br>• Define and evolve the overall architecture for a cloud data platform with a focus on scalability, reliability, and long-term performance.<br>• Create Snowflake-based solutions that support efficient data storage, transformation, and consumption for analytics and reporting.<br>• Develop logical and physical data models that improve consistency, usability, and governance across enterprise datasets.<br>• Integrate data from a range of internal business applications and external sources to build a connected and dependable information framework.<br>• Partner with technical and business stakeholders to translate reporting and analytical goals into practical architectural designs.<br>• Establish standards for data organization, documentation, and file management to support accuracy, accessibility, and compliance needs.<br>• Review existing data processes and recommend improvements that strengthen platform efficiency, quality, and maintainability.<br>• Provide architectural guidance on digital content and documentation-related data structures where they intersect with enterprise information systems.
<p>We are looking for a detail-oriented Real Estate Servics Coordinator to provide onsite administrative and operational support across multiple properties. This Long-term Contract position focuses on coordinating tenant and vendor interactions, managing property-related documentation, and assisting real estate managers with daily office and site-based activities. The role is ideal for someone who can balance customer service, invoicing, and facilities coordination in a fast-paced environment while maintaining strong organization and communication.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate daily administrative support for multiple properties, ensuring requests and property-related activities are handled accurately and on schedule.</p><p>• Process invoices, organize supporting records, and assist with billing documentation to maintain timely and accurate financial tracking.</p><p>• Communicate with vendors and contractors to arrange services, confirm scheduling, and support ongoing property maintenance needs.</p><p>• Respond to tenant inquiries with professionalism, provide status updates, and help resolve routine service-related issues.</p><p>• Assist real estate managers with office tasks, reporting, and follow-up activities tied to property operations and facilities support.</p><p>• Conduct site visits as needed to review property conditions, support service coordination, and gather information for management.</p><p>• Work with utility providers to address account questions, service matters, and related property coordination needs.</p><p>• Support energy management efforts by tracking issues, coordinating service activity, and helping maintain operational efficiency.</p>
<p>Robert Half has a client seeking an experienced Digital Marketing / Paid Media Specialist for an ongoing part-time freelance engagement. This individual will be responsible for the hands-on management, optimization, testing, and reporting of paid digital campaigns. Working onsite in Plymouth Meeting, PA is required.</p><p> </p><p>The ideal candidate has strong recent experience directly managing Google Ads, paid search, and Performance Max campaigns with meaningful advertising budgets. Paid search expertise is the highest priority, with additional experience across Meta and LinkedIn strongly preferred.</p><p> </p><p>This person must be comfortable working directly within advertising platforms rather than operating solely from a strategy or account-management perspective.</p><p> </p><p>Responsibilities will include monitoring campaign performance, making day-to-day optimizations, developing testing plans, analyzing results, and translating campaign data into actionable insights and recommendations.</p><p>Experience with Looker Studio is preferred, along with strong reporting and analytical capabilities.</p><p> </p>
<p>We are looking for a Patient Service Representative to support a busy healthcare team in Langhorne, PA. This is a Contract position focused on delivering a welcoming patient experience through appointment coordination, registration support, and responsive service over the phone and in person. The ideal candidate is organized, patient-focused, and comfortable managing a high volume of inquiries while maintaining accuracy and professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate patient appointments, confirm scheduling details, and help maintain an efficient calendar for clinical services.</p><p>• Welcome patients and visitors, provide clear guidance, and address routine service questions with professionalism and empathy.</p><p>• Complete registration activities by collecting and updating demographic, insurance, and other required patient information accurately.</p><p>• Handle incoming calls promptly, assist with appointment requests, and direct inquiries to the appropriate department when needed.</p><p>• Support front-end patient service operations by ensuring records are current and administrative tasks are completed in a timely manner.</p><p>• Communicate clearly with patients regarding visit preparation, office procedures, and next steps related to their appointments.</p>
We are looking for an experienced Network Engineer to provide hands-on support for a pharmaceutical environment in Bridgewater, New Jersey. This Long-term Contract position is fully on-site and focuses on diagnosing network issues, restoring service quickly, and maintaining reliable connectivity across local facilities. The role also includes assisting with infrastructure rollouts and supporting network operations in nearby sites as needed.<br><br>Responsibilities:<br>• Diagnose and resolve day-to-day network incidents, with an emphasis on break/fix support for critical infrastructure and connectivity issues.<br>• Configure, maintain, and troubleshoot Palo Alto firewalls, including policy updates, performance checks, and security-related problem resolution.<br>• Administer Cisco switching environments by handling configuration changes, trunking, upgrades, and general switch troubleshooting.<br>• Support SD-WAN environments using Cisco or Meraki technologies, including issue identification, connectivity analysis, and service restoration.<br>• Maintain and troubleshoot Aruba wireless networks to ensure stable coverage and dependable access for site users and operations.<br>• Assist with network deployments, hardware installation, and equipment replacement projects, including occasional after-hours or weekend work when required.<br>• Provide network support for additional nearby facilities, with limited local travel to assist with operational needs across sites.<br>• Handle physical setup and movement of network and computer equipment, including tasks that may require lifting items up to 50 pounds.
We are looking for an experienced Human Resources specialist to join a contract position supporting complex employee and manager inquiries in Pennsylvania. This role focuses on resolving advanced HR, payroll, tax, and employee relations matters while helping strengthen service delivery across shared services and partner teams. The ideal candidate brings sound judgment, strong communication skills, and a process-minded approach to improving support operations and knowledge resources.<br><br>Responsibilities:<br>• Resolve complex and escalated HR questions from employees and managers by applying company policies, procedures, and service expectations accurately.<br>• Address advanced payroll, tax, and employee relations matters, providing clear guidance and timely issue resolution.<br>• Manage inquiries referred by HR Advisors and follow through to completion while maintaining established service level commitments.<br>• Investigate non-routine HR concerns that fall outside standard processes and determine appropriate solutions in coordination with relevant stakeholders.<br>• Contribute to the rollout of new service offerings by supporting project-related activities and partnering with designated teams during implementation phases.<br>• Enhance departmental knowledge tools and databases so frontline advisors can independently handle a broader range of incoming requests.<br>• Review current workflows, identify inefficiencies, and recommend practical improvements that increase quality, consistency, and resource effectiveness.<br>• Work closely with HR Services, HR Business Partners, and related functions to encourage knowledge sharing and alignment across teams.<br>• Provide day-to-day guidance to entry-level representatives and newly hired team members as needed, including informal training and support.<br>• Maintain dependable attendance and flexibility to work evenings, weekends, variable hours, and overtime when business needs require it.
We are looking for a Senior Software Engineer to join a team delivering scalable, high-quality software solutions in Fort Washington, Pennsylvania. This is a Long-term Contract position with the potential to transition into a permanent role, offering the opportunity to contribute to complex development initiatives and help shape technical direction. The ideal candidate brings strong experience across modern Microsoft technologies, collaborates effectively with cross-functional partners, and is comfortable solving challenging engineering problems with limited supervision.<br><br>Responsibilities:<br>• Design, build, test, and release software components and applications that align with technical specifications, quality expectations, and project timelines.<br>• Partner with business stakeholders, technical teams, vendors, and project contributors to gather needs, evaluate options, and implement effective technology solutions.<br>• Produce clean, reliable code while maintaining technical documentation and following established practices for source control, testing, and quality management.<br>• Troubleshoot complex application and system issues, perform root-cause analysis, and drive timely resolution of defects and performance concerns.<br>• Support project delivery by providing effort estimates, technical input, and coordination that improves team efficiency and on-time execution.<br>• Mentor entry-level team members by sharing development knowledge, offering technical guidance, and promoting sound engineering practices.<br>• Take ownership of specialized assignments or high-impact initiatives, including serving as a technical lead or subject matter expert when needed.<br>• Contribute to Agile team activities and help advance development processes, testing practices, and deployment standards across the software lifecycle.
We are looking for a detail-oriented analyst to support quality oversight and speech analytics initiatives for a compliance-focused environment in Fort Washington, Pennsylvania. This Long-term Contract position will partner with business teams to turn call data into actionable insights, strengthen audit readiness, and improve monitoring programs. The role is well suited for someone who combines analytical thinking, strong communication skills, and hands-on experience with reporting tools and post-call review platforms.<br><br>Responsibilities:<br>• Design and refine speech and keyword searches that help uncover trends, exceptions, and potential compliance concerns within recorded interactions.<br>• Partner with cross-functional stakeholders to evaluate business processes, review audit selections, and recommend practical improvements based on findings.<br>• Lead conversations with managers and operational teams to clarify updates, reinforce expectations, and support adoption of revised procedures.<br>• Produce monitoring results and analytic insights that contribute to training materials and enterprise-wide education efforts.<br>• Maintain organized records and classification structures to support data accuracy, traceability, and dependable system performance.<br>• Prepare recurring and ad hoc reports, assist with workflow reviews, and document observations from quality and compliance audits.<br>• Investigate recurring issues by performing root cause analysis and identifying drivers behind underperforming categories or trends.<br>• Support internal departments with monthly audit activities, audit response coordination, and follow-up actions tied to findings.<br>• Collaborate with analysts on reporting enhancements, dashboard development, and data visualization improvements using tools such as Tableau.<br>• Provide day-to-day guidance to less experienced team members and serve as a knowledgeable resource for analytics and quality-related questions.
We are looking for a Technical Writer to support the Information Security team in Fort Washington, Pennsylvania through a Long-term Contract assignment. This role focuses on improving and expanding enterprise knowledge base content so employees across technical and business functions can easily access accurate, useful documentation. The ideal candidate brings strong writing judgment, a structured approach to content quality, and the ability to turn complex operational information into clear, practical guidance.<br><br>Responsibilities:<br>• Evaluate the current ServiceNow knowledge base, identify outdated or missing content, and recommend a prioritized plan for improvement.<br>• Create and refine documentation standards that establish consistent tone, formatting, metadata use, categorization, and content governance practices.<br>• Produce user-friendly procedures, support articles, runbooks, and instructional materials tailored to both technical teams and non-technical employees.<br>• Work closely with subject matter experts to confirm technical accuracy, clarify incomplete information, and align documents with active business processes.<br>• Build and maintain reusable templates, editorial guidance, and tagging approaches that improve consistency across the knowledge base.<br>• Manage a steady documentation backlog independently, track progress against priorities, and raise risks or dependencies in a timely manner.<br>• Revise published content based on stakeholder feedback, policy updates, and evolving operational requirements.<br>• Support documentation related to security operations, access controls, incident handling, or other regulated process areas when needed.
We are looking for an experienced Senior Database Administrator to support a complex Microsoft SQL Server environment. This long-term contract position is focused on maintaining dependable, secure, and high-performing database platforms across development, testing, and production environments. The role partners closely with application, infrastructure, and security teams to strengthen availability, improve performance, and uphold data protection standards. This opportunity is ideal for someone who brings deep technical expertise in database operations, recovery planning, automation, and operational support.<br><br>Responsibilities:<br>• Oversee the day-to-day administration of Microsoft SQL Server databases to maintain stability, uptime, and consistent performance across multiple environments.<br>• Direct backup, restore, high-availability, and disaster recovery activities to ensure business continuity and readiness for operational interruptions.<br>• Investigate and resolve performance bottlenecks, blocking events, deadlocks, failed scheduled jobs, and storage or capacity concerns.<br>• Partner with development teams to refine database queries, improve indexing strategies, and analyze execution plans for stronger application performance.<br>• Manage database security by maintaining user access, role assignments, permissions, auditing controls, and privileged account practices.<br>• Contribute to onboarding efforts related to database account access and privileged credential management, including coordination with security access tools.<br>• Implement and support data masking approaches that protect sensitive information and help meet regulatory and internal compliance expectations.<br>• Create and maintain automation scripts for recurring administrative tasks, monitoring, deployments, and operational support processes.<br>• Assist with patching, upgrades, migrations, and environment refresh efforts while minimizing operational disruption.<br>• Produce and maintain technical documentation, maintenance procedures, and recovery runbooks to support consistent and repeatable database operations.