Job Summary:<br>We are seeking a skilled and customer-focused Level 2 Help Desk Technician to provide advanced technical support to end-users and ensure the smooth operation of IT systems. The ideal candidate will have strong troubleshooting abilities, a solid understanding of IT infrastructure, and the ability to resolve complex technical issues escalated from Level 1 support.<br><br>Key Responsibilities:<br>Respond to and resolve escalated technical support tickets in a timely and detail oriented manner.<br><br>Troubleshoot and resolve issues related to hardware, software, networking, printers, and mobile devices.<br><br>Assist in system installations, upgrades, and configuration of end-user environments.<br><br>Provide remote and on-site support as needed.<br><br>Escalate unresolved issues to Level 3 support or other appropriate teams.<br><br>Document issues, solutions, and processes in the ticketing system (e.g., ServiceNow, Jira, etc.).<br><br>Collaborate with Level 1 support to train and guide them on handling recurring or known issues.<br><br>Participate in deploying and maintaining desktop and laptop systems, including OS imaging and patch management.<br><br>Maintain user accounts, permissions, and access rights in Active Directory and other systems.<br><br>Ensure compliance with IT policies, security standards, and procedures.<br><br>Requirements:<br>Education & Experience:<br>Associate’s or Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).<br><br>2–4 years of experience in a help desk or technical support role, preferably in an L2 capacity.<br><br>Technical Skills:<br>Proficiency in Windows and macOS operating systems.<br><br>Experience with Microsoft 365, Active Directory, and Exchange.<br><br>Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN).<br><br>Knowledge of ITSM tools (e.g., ServiceNow, Jira, Zendesk).<br><br>Experience with remote support tools (e.g., TeamViewer, AnyDesk, RDP).<br><br>Basic scripting knowledge (e.g., PowerShell) is a plus.<br><br>Soft Skills:<br>Strong problem-solving and analytical skills.<br><br>Excellent communication and interpersonal abilities.<br><br>Ability to work independently and in a team environment.<br><br>Strong organizational and documentation skills.<br><br>Customer-first mindset with a commitment to quality service.<br><br>Preferred Certifications (not required):<br>CompTIA A+, Network+, or Security+<br><br>Microsoft Certified: Modern Desktop Administrator Associate<br><br>ITIL Foundation
We are looking for an experienced Cloud Engineer to design, implement, and manage cloud-based infrastructure solutions with a primary focus on Microsoft Azure. In this role, you will collaborate with cross-functional teams to ensure secure, scalable, and cost-effective deployments that align with organizational goals. This is a long-term contract opportunity based in Fort Washington, Pennsylvania.<br><br>Responsibilities:<br>• Design and deploy Azure-based infrastructure solutions to meet business requirements.<br>• Automate the provisioning of cloud resources using Infrastructure as Code tools like Bicep, Terraform, or ARM templates.<br>• Monitor and manage Azure environments using tools such as Azure Monitor, Log Analytics, and Application Insights.<br>• Ensure security compliance by implementing role-based access control, network security groups, and Azure Policy.<br>• Support hybrid cloud integrations and connect on-premises systems with Azure services.<br>• Collaborate with DevOps teams to integrate Azure resources into CI/CD pipelines using Azure DevOps or GitHub Actions.<br>• Optimize cloud infrastructure costs using Azure Cost Management and budget planning tools.<br>• Create and maintain comprehensive documentation for cloud configurations and operational procedures.<br>• Stay informed about new Azure features and recommend updates to existing cloud strategies.
<p>The IT Apple Support and End User Support Professional is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools.</p><p><br></p><p><em>Primary duties/responsibilities: </em></p><p>Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management.</p><p>Offer live support through phone, chat, or email.</p><p>Build strong relationships with customers by sharing a passion for Apple products.</p><p>Collaborate with team members and participate in training sessions to improve technical skills.</p><p>Assist in creating online support experiences for Apple, including editing content and designing user interfaces.</p><p>Maintain and update deployment workflows to align with OS upgrades and security policies.</p><p>Automate provisioning processes for new hires and device refresh cycles.</p><p>Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics.</p><p>Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365).</p><p>Support remote users via MDM tools and remote desktop platforms.</p><p>Ensure that macOS devices meet enterprise security standards.</p><p>Apply OS patches and security updates in coordination with IT security teams.</p><p>Monitor compliance using endpoint management dashboards and audit logs.</p><p>Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements.</p><p>Maintain accurate records in ServiceNow or equivalent ITSM platforms.</p><p>In addition to supporting the Apple environment, assist end users with company laptops.</p><p>Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined </p>
We are looking for a skilled Low Voltage Systems Technician to join our team in Dayton, New Jersey. This role involves installing, programming, and maintaining advanced low voltage systems and home automation solutions for residential and small commercial projects. If you have a passion for technology and hands-on experience in this field, we encourage you to apply.<br><br>Responsibilities:<br>• Install, configure, and maintain low voltage systems such as structured wiring, audio/video setups, security systems, and home automation technologies.<br>• Program and integrate home automation platforms, including Control4, Crestron, Lutron, Savant, or similar systems.<br>• Perform wiring tasks, including running cables, terminating connections, and ensuring compliance with electrical codes.<br>• Set up and optimize Wi-Fi networks using equipment such as Ubiquiti to achieve seamless connectivity.<br>• Troubleshoot and resolve technical issues related to system installations and integrations.<br>• Conduct site surveys and assessments to ensure proper system design and implementation.<br>• Maintain accurate documentation of installations, configurations, and maintenance activities.<br>• Collaborate with clients and team members to deliver high-quality solutions tailored to specific needs.<br>• Adhere to safety standards and protocols while working in confined spaces or at heights.<br>• Travel to job sites as needed to complete installations and service calls.
<p>We are looking for an experienced Corporate Counsel to join our team in Ewing, New Jersey. This long-term contract position offers the opportunity to work on diverse legal matters, including technology contracts, key account agreements, and contracts related to live events. The ideal Corporate Counsel will bring a high level of expertise and efficiency to drafting, negotiating, and managing legal agreements.</p><p><br></p><p>Responsibilities:</p><p>• Draft, review, and negotiate technology contracts and agreements with precision and attention to detail.</p><p>• Provide legal support for key account management agreements and ensure compliance with company policies.</p><p>• Oversee contracts related to live events, including registration, speaker, and education/training agreements.</p><p>• Utilize electronic signature tools and other technology platforms to streamline contract administration.</p><p>• Conduct redlining and editing of agreements to ensure accuracy and alignment with legal standards.</p><p>• Collaborate with internal teams to address contract-related concerns and provide legal guidance.</p><p>• Perform legal research and analysis to support decision-making processes.</p><p>• Maintain organized documentation and records using document management systems.</p><p>• Participate in a redlining and drafting assessment as part of the onboarding process.</p><p>• Work on-site for at least two to three days per week, ensuring close collaboration with team members.</p>
We are in the process of recruiting a Network Engineer for our team based in Moorestown, New Jersey. The key role of the Network Engineer will be to install, support, and maintain server hardware and software infrastructure, as well as to perform a variety of network-related tasks in our organization.<br><br>Responsibilities:<br><br>• Execute installation, support, and maintenance tasks for new server hardware and software infrastructure.<br>• Manage migrations of Exchange to Exchange or Office 365 and Active Directory.<br>• Operate and provide support for Dell and IBM servers and SANs, with a working knowledge of iSCSI required.<br>• Undertake installation, upgrades, and support for VMware and Hyper V environments.<br>• Conduct installation and support for SonicWall and other major vendor network equipment and firewalls.<br>• Oversee email, anti-spam, and virus protection, along with setting up user accounts, permissions, and passwords.<br>• Monitor and troubleshoot network usage, issues, and outages.<br>• Ensure cost-effective and efficient use of servers.<br>• Propose and implement IT solutions to business and management problems for clients.<br>• Analyze and resolve faults, ranging from a major system crash to minor issues.<br>• Implement routine preventative measures and maintain and monitor network security, especially when the network connects to the internet.<br>• Provide training and technical support for users with varying levels of IT knowledge and competence.<br>• Collaborate closely with customer staff and other IT staff.<br>• Plan and implement future IT developments and undertake project work.<br>• Provide documentation, network diagrams, and assistance with scope creation.<br>• Demonstrate excellent customer interaction skills.
We are looking for a highly skilled VMware Engineer to join our team in Malvern, Pennsylvania. In this Contract-to-permanent role, you will play a pivotal part in managing and optimizing virtualization infrastructure, ensuring seamless operations across all data center locations. The ideal candidate is adept at handling Cisco HyperFlex environments and VMware technologies, with a strong focus on system performance, security, and disaster recovery.<br><br>Responsibilities:<br>• Administer and maintain Cisco HyperFlex clusters and VMware vSphere infrastructure to ensure high availability and performance.<br>• Monitor virtual machine health and system metrics using vCenter and other management tools to proactively address performance issues.<br>• Execute timely patching and updates for HyperFlex and VMware hosts to maintain security and compliance.<br>• Provision and manage virtual machines, datastores, and virtual networking configurations within VMware environments.<br>• Conduct disaster recovery tests, including VM failover and rollback procedures, to validate business continuity plans.<br>• Perform root cause analysis and resolve incidents affecting virtualization infrastructure.<br>• Develop capacity plans for memory, storage, and compute resources to support future growth.<br>• Configure and test backup, snapshot, and system recovery solutions to safeguard critical data.<br>• Collaborate with IT teams to ensure service uptime and address cross-functional infrastructure needs.<br>• Document system changes, operational procedures, and architecture diagrams to maintain accurate records.
We are looking for a skilled Business Intelligence (BI) Engineer to join our team in Jenkintown, Pennsylvania. As a key contributor, you will design, develop, and implement advanced data solutions to support business analytics and decision-making processes. This role requires a strong technical background and a collaborative mindset to drive innovation and optimize data platforms.<br><br>Responsibilities:<br>• Design and implement dimensional and semantic data models to enhance business analytics and reporting capabilities.<br>• Develop and optimize data pipelines using modern orchestration tools like Apache Airflow or Azure Data Factory.<br>• Create and manage interactive dashboards and visualizations using Power BI, ensuring accuracy and usability.<br>• Leverage Microsoft Fabric architecture to integrate centralized semantic models and external data platforms.<br>• Administer cloud-based data warehouses like Azure Synapse or Snowflake, ensuring performance and scalability.<br>• Collaborate with cross-functional teams to address data governance, quality frameworks, and compliance standards.<br>• Utilize Python and data science libraries to process, analyze, and develop machine learning workflows.<br>• Implement DataOps methodologies, including CI/CD practices and version control for data solutions.<br>• Conduct advanced statistical analysis and predictive modeling to inform business strategies.<br>• Partner with stakeholders to translate technical concepts into actionable insights for diverse audiences.
We are looking for an experienced Lead Software Engineer to join our team in Philadelphia, Pennsylvania. In this role, you will play a pivotal part in maintaining and enhancing our software systems, ensuring their reliability and scalability. This position offers an opportunity to lead a small development team, collaborate with stakeholders, and contribute to the technical evolution of our applications.<br><br>Responsibilities:<br>• Analyze and document existing software packages, reports, applications, and stored procedures to ensure a thorough understanding of critical business operations.<br>• Monitor and maintain the stability of legacy codebases and data processes, promptly identifying and resolving production issues.<br>• Lead responses to stakeholder requests for new features, workflows, or data services while ensuring compatibility with current system architecture.<br>• Design and implement system enhancements or new components, integrating them seamlessly into existing infrastructure.<br>• Mentor and guide team members by conducting code reviews, sharing best practices, and promoting maintainable development standards.<br>• Collaborate with the Data Team to optimize query performance, stored procedures, and data integrations for maximum system efficiency.<br>• Work closely with business users to translate technical requirements into functional solutions that align with operational goals.<br>• Identify and manage technical debt, developing plans that balance business priorities and system risks.<br>• Contribute to the improvement of documentation standards, deployment procedures, and system monitoring processes to ensure sustainable application management.
We are looking for a skilled Senior Help Desk Analyst to join our team in Cherry Hill, New Jersey. This position is an excellent opportunity for a proactive and detail-oriented individual with strong technical expertise to provide exceptional support and resolve IT-related issues efficiently. If you have a passion for problem-solving and assisting end-users, we encourage you to apply. This will be hourly for the first 4 weeks and then convert to a Direct hire/ permanent placement position. <br> Responsibilities: • Provide first-level technical support to end-users by resolving hardware, software, and network issues. • Manage and troubleshoot Azure Active Directory accounts, including password resets and user permissions. • Diagnose and resolve issues related to Windows 10/11 and other Microsoft applications. • Handle service desk tickets promptly, ensuring accurate documentation and resolution. • Collaborate with other IT team members to address complex problems and escalate when necessary. • Offer guidance to users on basic troubleshooting techniques and IT best practices. • Maintain comprehensive records of incidents and solutions for future reference. • Ensure all support activities align with company standards and procedures. • Test and verify system functionality after implementing fixes or updates.
<p>We are looking for an experienced Complex Litigation Paralegal to join a prestigious Am Law 100 firm in Philadelphia, Pennsylvania. In this role, you will support attorneys in the firm's Life Insurance Department, handling personal injury and complex commercial litigation cases. This position offers exposure to high-profile cases, cutting-edge trial technology, and mentorship from a collaborative and knowledgeable team.</p><p><br></p><p>Interested candidates with complex litigation paralegal experience should apply directly to Kevin Ross with Robert Half in Philadelphia. Please only apply if you are local to Philadelphia and have litigation paralegal experience. </p><p><br></p><p>Responsibilities:</p><p>• Assist attorneys throughout all phases of litigation, including discovery, trial preparation, and post-trial procedures.</p><p>• Draft, review, and electronically file legal documents such as motions, pleadings, and discovery responses.</p><p>• Organize and maintain case files, exhibits, and deadlines to ensure smooth case management.</p><p>• Conduct factual research and utilize tools like Relativity, CaseMap, Trial Director, and other e-discovery platforms.</p><p>• Coordinate depositions, independent medical examinations (IMEs), and communication with expert witnesses.</p><p>• Provide on-site trial support, including occasional travel to assist attorneys during proceedings.</p><p>• Collaborate with attorneys to prepare trial exhibits and presentations using advanced technology.</p><p>• Ensure compliance with legal procedures, court rules, and firm policies.</p><p>• Monitor case developments and proactively address any administrative or logistical issues.</p><p>• Support the team in managing complex litigation tasks in a fast-paced environment.</p>
<p>We are on the lookout for a Data Engineer in Basking Ridge, New Jersey. (1-2 days a week on-site*) In this role, you will be required to develop and maintain business intelligence and analytics solutions, integrating complex data sources for decision support systems. You will also be expected to have a hands-on approach towards application development, particularly with the Microsoft Azure suite.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Develop and maintain advanced analytics solutions using tools such as Apache Kafka, Apache Pig, Apache Spark, and AWS Technologies.</p><p>• Work extensively with Microsoft Azure suite for application development.</p><p>• Implement algorithms and develop APIs.</p><p>• Handle integration of complex data sources for decision support systems in the enterprise data warehouse.</p><p>• Utilize Cloud Technologies and Data Visualization tools to enhance business intelligence.</p><p>• Work with various types of data including Clinical Trials Data, Genomics and Bio Marker Data, Real World Data, and Discovery Data.</p><p>• Maintain familiarity with key industry best practices in a regulated “GXP” environment.</p><p>• Work with commercial pharmaceutical/business information, Supply Chain, Finance, and HR data.</p><p>• Leverage Apache Hadoop for handling large datasets.</p>
We are looking for a skilled Systems Administrator to join our team in Malvern, Pennsylvania. This Contract to permanent position is ideal for a detail-oriented individual with expertise in Encompass Administration and system configuration, who thrives in a dynamic, collaborative environment. The role involves maintaining core mortgage systems, optimizing workflows, and ensuring seamless integrations to support business objectives.<br><br>Responsibilities:<br>• Administer and configure the Loan Origination System (Encompass) and other core mortgage systems to ensure optimal functionality.<br>• Troubleshoot system issues, providing timely resolution and support to end-users.<br>• Manage user roles, profiles, security settings, and loan setup configurations, including advanced coding as required.<br>• Collaborate with management to enhance system integrations and align technology solutions with business needs.<br>• Lead projects for the implementation and upgrade of mortgage applications, maintaining vendor relationships and coordinating releases.<br>• Provide training and documentation to end-users, ensuring compliance with internal audits and disaster recovery protocols.<br>• Monitor system effectiveness and implement improvements to meet organizational goals.<br>• Communicate project updates, system changes, and issue resolutions effectively to stakeholders.<br>• Support adherence to regulatory requirements, including risk management and compliance protocols.<br>• Promote a collaborative team environment and uphold organizational values in all interactions.
We are looking for a skilled Low Voltage and Home Automation Supervisor to lead and manage a team of technicians while actively contributing to installations, programming, and maintenance tasks. This role combines hands-on technical expertise with leadership abilities to ensure projects are executed efficiently and meet client expectations. Based in Dayton, New Jersey, this position offers the opportunity to work with advanced systems and cutting-edge technology.<br><br>Responsibilities:<br>• Supervise and mentor a team of technicians, ensuring high-quality work and adherence to deadlines.<br>• Assign tasks, track progress, and conduct regular quality checks on installations.<br>• Install, program, and maintain low voltage systems, including audio/video setups, security systems, and structured wiring.<br>• Configure and integrate home automation platforms such as Control4, Crestron, Lutron, or Savant.<br>• Perform cable installation tasks, including running and terminating wiring while maintaining compliance with electrical standards.<br>• Optimize Wi-Fi network setups using equipment such as Ubiquiti for residential and commercial applications.<br>• Troubleshoot technical issues and implement solutions to ensure system reliability and client satisfaction.<br>• Ensure team adherence to safety protocols, including working at heights and confined spaces when necessary.<br>• Collaborate with clients to understand needs and deliver tailored automation solutions.<br>• Travel to job sites as required, ensuring reliable transportation and effective communication with team members.
<p>A major law firm with several locations on the East Coast is seeking an Intellectual Property Operations Manager to lead the operational aspects of a dynamic IP practice within a large law firm. This role will focus on optimizing workflows, managing support teams, and leveraging technology to improve efficiency and service delivery. The ideal candidate will collaborate across departments to ensure alignment with firmwide goals while delivering actionable insights to enhance the practice's performance.</p><p><br></p><p>If you have direct applicable experience, please reach out to Kevin Ross with Robert Half in Philadelphia. </p><p><br></p><p>Responsibilities:</p><p>• Partner with practice leadership to establish and implement strategic business objectives.</p><p>• Supervise daily operations and manage the workload of intellectual property support staff.</p><p>• Evaluate workflow processes and introduce improvements to drive efficiency and profitability.</p><p>• Prepare and present detailed reports on IP trends, filings, and portfolio performance.</p><p>• Collaborate with HR, IT, Finance, and Marketing teams to support the practice's goals.</p><p>• Identify and deploy IP-specific tools and technologies to streamline operations.</p><p>• Develop and maintain best practice documentation and training resources.</p><p>• Assist in budgeting and resource allocation to meet operational demands.</p><p>• Participate in recruitment efforts and provide performance feedback for support staff.</p><p>• Organize team meetings, events, and initiatives to foster integration and recognition.</p>
<p>We are looking for a skilled Machine Learning Engineer to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will leverage your expertise in machine learning and software development to design, implement, and optimize innovative solutions for various products and applications. This position offers the opportunity to work with cutting-edge technologies and contribute to impactful projects in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>- Implements, refines, and validates machine learning algorithms for products and applications. </p><p>- Implements data pipelines consisting of data ingest, data validation, data cleaning, and data monitoring.</p><p>- Trains machine learning models, validates the accuracy of the machine learning models once trained, and deploys validated machine learning models into production. </p><p>- Assists in development of proof of concept solutions and contributes to studies to support future product or application development.</p><p>- Researches, writes, and edits documentation and technical requirements, including evaluation plans, confluence pages, white papers, presentations, test results, technical manuals, formal recommendations, and reports. </p><p>- Tests and evaluates solutions. Completes case studies, testing, and reporting. </p>
<p>Responsibilities:</p><p>• Coordinate and manage identity and access management projects, ensuring deadlines are met and deliverables are completed successfully.</p><p>• Collaborate with global teams to design, build, and deploy services across the Americas zone.</p><p>• Oversee the overhaul of delegation models for Active Directory, including permissions and access enhancements.</p><p>• Configure access controls and ensure security improvements within directory services.</p><p>• Utilize technical knowledge of Active Directory and Azure Entra ID to support project execution and troubleshooting.</p><p>• Facilitate meetings with various IT stakeholders, driving discussions and documenting outcomes.</p><p>• Prepare technical documentation and reports using Microsoft Word, Excel, and PowerPoint.</p><p>• Leverage ServiceNow for ticketing and tracking project-related tasks.</p><p>• Conduct research on new technologies to support ongoing and future initiatives.</p><p>• Act as a liaison between technical teams and business units to ensure clear communication and alignment.</p>
We are looking for a skilled IBM i Infrastructure Systems Administrator to join our team in Dayton, New Jersey. In this role, you will be responsible for maintaining and optimizing Linux and IBM i environments, ensuring system reliability, security, and seamless integration with business applications. The ideal candidate will bring deep expertise in legacy systems and modern technologies, along with a proactive approach to troubleshooting and system enhancements.<br><br>Responsibilities:<br>• Manage and support Linux and IBM i system environments, ensuring their reliability and performance.<br>• Diagnose and resolve issues in legacy systems, including performing repairs and tuning for optimal performance.<br>• Coordinate hardware installations, upgrades, and migrations to maintain system efficiency.<br>• Develop and implement security protocols to safeguard systems and ensure compliance with data protection standards.<br>• Configure and optimize network connectivity, protocols, and performance for IBM i and AS/400 platforms.<br>• Design and deploy custom integrations between legacy systems and modern applications or infrastructure.<br>• Provide technical expertise for system integration, security enhancements, and legacy application support.<br>• Document processes, security measures, and workflows to ensure operational consistency.<br>• Monitor system performance and recommend improvements to enhance efficiency and security.<br>• Collaborate with cross-functional teams to align technology solutions with business needs.
Position Summary We are seeking a experienced Software Development Manager to lead a high-performing development team in building and maintaining enterprise-grade applications. This role combines hands-on technical leadership with strategic oversight, requiring deep expertise in .NET, SQL Server, and modern front-end frameworks such as Angular or Blazor. The ideal candidate will bring a passion for innovation, a commitment to secure coding practices, and a track record of delivering scalable solutions in a detail oriented services environment. R <br> Key Responsibilities Lead, mentor, and grow a team of software developers, fostering a culture of collaboration, innovation, and continuous improvement. Architect, design, and develop robust .NET applications and services using SQL Server and modern front-end technologies. Oversee the full software development lifecycle (SDLC), from requirements gathering through deployment and maintenance. Support and maintain legacy .NET applications critical to business continuity. Implement and experienced development processes including CI/CD pipelines, automated testing, and change control. Collaborate with security and database teams to ensure application security, compliance, and performance. Promote secure coding practices and tools (e.g., OWASP Top 10, SonarQube, Mend Bolt). Translate complex business requirements into scalable technical solutions. Champion Agile planning and delivery, ensuring timely and high-quality releases. Provide strategic leadership for technology upgrades, BI initiatives, and data management improvements. Conduct code reviews and enforce clean architecture, SOLID principles, and design patterns. Present project plans, ROI analyses, and staffing recommendations to senior leadership.
<p>Robert Half is partnering with a leading global media and technology company to hire an <strong>Audience Experience Manager</strong> in Philadelphia, PA. In this role, you’ll be responsible for building, managing, and optimizing audience segments within Adobe Experience Platform to support omnichannel marketing campaigns and customer engagement strategies. You will work closely with cross-functional teams to roadmap audience strategy and deliver seamless inbound and outbound customer experiences.</p><p><br></p><p><strong>Location</strong>: Philadelphia, PA (4 days onsite, 1 day remote)</p><p><strong>Duration</strong>: Contract-to-hire (likely to convert)</p><p><strong>Hours</strong>: 40 hours/week</p><p><strong>Pay Rate</strong>: $47 – $52/hour</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Build, configure, and manage audience segments within Adobe Experience Platform (AEP) and Adobe CDP to enable targeted campaigns.</li><li>Partner with the GTO, marketing, and product teams to define and execute audience strategies and roadmap initiatives.</li><li>Collaborate with campaign operations, analytics, and engineering teams to ensure accurate data flows and seamless integration for targeted communications.</li><li>Leverage tools including Adobe Campaign Manager and Adobe Journey Optimizer to support audience activation and campaign execution.</li><li>Translate marketing requirements into technical audience specifications and ensure proper setup for outbound communications.</li><li>Analyze data flows and data lineage to maintain audience accuracy and troubleshoot segmentation discrepancies.</li><li>Manage approximately five concurrent audience requests at any given time while supporting multiple projects for the residential marketing team.</li><li>Provide strategic recommendations and act consultatively to guide best practices for omnichannel campaign strategies.</li><li>Support both B2C campaigns and multi-channel initiatives, including dot-com, email, and digital advertising campaigns.</li></ul>
<p>Overview:</p><p>We are seeking a highly skilled Software Developer/Engineer with a strong analytical mindset and a deep understanding of secure development methodologies. This strategic role focuses on building compliance and visibility solutions for modern technology environments, including workforce systems, datacenters, and cloud platforms. The ideal candidate will lead the development of internal tools, define technical requirements, and serve as a subject matter expert in visibility and compliance across the enterprise.</p><p>Key Responsibilities:</p><ul><li>Develop applications that integrate with security and compliance toolsets.</li><li>Contribute to the design and implementation of internal tools that support compliance monitoring and operational visibility.</li><li>Reverse engineer or develop applications that interact with Linux and Windows APIs.</li><li>Write and maintain code in Ruby, C/C++, and Python.</li><li>Build and deploy solutions using open-source technologies and cloud platforms.</li><li>Monitor application performance and develop enhancements to meet evolving business needs.</li><li>Customize CI/CD pipelines using Git and GitLab; manage version control and release processes.</li><li>Translate epics and user stories into technical requirements and deliverables.</li><li>Collaborate with cross-functional teams and stakeholders to ensure alignment and delivery of shared objectives.</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in Piscataway, New Jersey. In this role, you will provide technical assistance to faculty and staff across various locations, ensuring the smooth operation of desktop systems and applications. This is a Contract-to-permanent position ideal for professionals with expertise in Google Suite and Microsoft Windows.<br><br>Responsibilities:<br>• Deliver timely and effective technical support to faculty and staff across multiple locations.<br>• Troubleshoot and resolve issues related to desktop systems, software, and peripherals.<br>• Install, configure, and maintain Microsoft Windows operating systems.<br>• Provide guidance on the use of Google Suite applications to optimize workflows.<br>• Collaborate with team members to identify and implement system improvements.<br>• Maintain accurate documentation of support activities and resolutions.<br>• Ensure compliance with organizational IT policies and standards.<br>• Conduct routine updates and patches to maintain system security and performance.<br>• Assist in onboarding new users by setting up accounts and providing initial training.<br>• Respond promptly to service requests and prioritize tasks based on urgency.
We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will serve as the first point of contact for resolving technical issues and providing exceptional support to users. This position offers the opportunity to grow your IT skills while working in a collaborative and focused environment.<br><br>Responsibilities:<br>• Diagnose and resolve basic hardware, software, printer, mobile device, and network connectivity issues.<br>• Assist users with account setup, password resets, and access management tasks, including Active Directory and Office 365.<br>• Escalate more complex technical problems to Tier 2/3 support teams and ensure proper follow-up.<br>• Record detailed information about support requests, troubleshooting steps, and solutions in the ticketing system.<br>• Deliver high-quality customer service and maintain professionalism in interactions with users.<br>• Utilize remote support tools to assist users effectively.<br>• Stay informed on updates to system processes and applications to provide accurate guidance.<br>• Collaborate with team members to improve help desk workflows and efficiency.
We are looking for a skilled Desktop Support Analyst to join our team in Princeton, New Jersey, within the automotive industry. In this role, you will be responsible for ensuring smooth operation of desktop systems, software applications, and hardware across dealership locations. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to work independently in a dynamic environment.<br><br>Responsibilities:<br>• Install, configure, and troubleshoot Windows 10/11 operating systems, Microsoft 365 applications, dealership-specific software, and hardware peripherals.<br>• Collaborate with engineering and networking teams to address basic network tasks, including patch panel work, switch replacements, and resolving cabling issues.<br>• Respond promptly to technical emergencies and resolve critical incidents efficiently.<br>• Participate in the on-call rotation, including one evening per week and one Saturday every five weeks.<br>• Maintain detailed documentation of systems and ensure regular updates to minimize downtime.<br>• Travel to various dealership locations to provide onsite technical support and troubleshooting.<br>• Apply creative problem-solving techniques to resolve technical issues effectively and efficiently.
<p>Are you a detail-oriented, proactive professional with a knack for ensuring seamless operations in a dynamic environment? Join a local team as an Operational Support Administrator, where you’ll play a crucial role in maintaining operational efficiency, supporting key initiatives, and driving success through exceptional organization and communication skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide administrative and operational support to ensure smooth day-to-day business activities.</li><li>Assist in coordinating and managing schedules, meetings, and communications for key stakeholders.</li><li>Compile, analyze, and maintain documentation, data, and reports to support business operations.</li><li>Collaborate across teams to implement process improvements and streamline workflows.</li><li>Serve as a point of contact for internal and external stakeholders, troubleshooting issues and resolving inquiries promptly.</li><li>Support project management efforts by tracking deliverables, managing updates, and ensuring deadlines are met.</li><li>Maintain compliance with company protocols, procedures, and applicable regulations.</li><li>Oversee filing systems and databases to ensure accuracy and accessibility of critical information.</li><li>Assist with technology upgrades, integration efforts, and troubleshooting for operational tasks.</li></ul><p><br></p>
