We are looking for a dedicated Application Support Engineer to join our team in Piscataway, New Jersey. In this long-term contract role, you will leverage your technical expertise to support and maintain the organization's learning management system and provide assistance to internal and external partners. This position requires a strong blend of problem-solving skills, administrative capabilities, and technical knowledge to ensure the optimal functionality of our platform.<br><br>Responsibilities:<br>• Provide technical support as the administrator of the organization's learning management system, diagnosing and resolving platform-related issues.<br>• Collaborate with internal and external teams to implement technical fixes and enhancements for the platform.<br>• Research emerging technologies and recommend improvements to enhance user support and operational efficiency.<br>• Create and update user guides and documentation to assist stakeholders in navigating the platform.<br>• Manage course uploads and produce both standard and customized reports to support organizational needs.<br>• Assist with onboarding and technical implementations for new partners using the learning management system.<br>• Participate in testing and reviewing requirements for platform enhancements, including writing user acceptance testing scripts.<br>• Coordinate virtual events and webinars, handling registration setup, production support, and post-event reporting.<br>• Conduct keyword research and content audits to optimize the platform's website and improve data integrity.<br>• Generate analytics and usage reports for eLearning products, identifying trends and actionable insights to support decision-making.
We are looking for a Help Desk/Desktop Support Analyst to join our team in Malvern, Pennsylvania. The ideal candidate will provide comprehensive technical support to faculty, staff, and students, ensuring smooth operation of IT systems and devices. This is a long-term contract position requiring hands-on expertise in resolving technical issues across mixed operating systems and environments, as well as assisting with audio/visual technology setups.<br><br>Responsibilities:<br>• Deliver prompt and attentive deskside and helpdesk support to users, resolving technical issues efficiently.<br>• Manage and support devices running MacOS, Windows, and ChromeOS.<br>• Assist with the administration of Google Workspace and manage Chromebook devices.<br>• Diagnose and troubleshoot networking problems, including Wi-Fi connectivity, printers, and other peripherals.<br>• Provide technical assistance for audio/visual systems, including classroom projectors and event space audio equipment.<br>• Collaborate with technical staff onsite to ensure coordinated support efforts.<br>• Follow directives from a virtual technology team to align with organizational IT strategies.<br>• Document resolutions, processes, and technical issues to build a comprehensive knowledge base.
<p>We are looking for a skilled Sr. IT Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will lead efforts to design, implement, and manage security solutions that safeguard the organization’s infrastructure and data. Your expertise will be instrumental in developing advanced threat detection systems, conducting vulnerability assessments, and driving compliance with industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Design and deploy centralized security monitoring systems and advanced threat detection solutions to enhance incident response capabilities.</p><p>• Oversee intrusion detection and prevention systems, analyzing and responding to suspicious activities to mitigate risks.</p><p>• Implement and maintain network-based security solutions while establishing data privacy policies.</p><p>• Perform regular vulnerability assessments using tools like Nessus, identifying and remediating security gaps.</p><p>• Develop strategies for zero-day threat protection and manage endpoint protection technologies to prevent malware.</p><p>• Configure and manage identity and access management systems, such as Okta, to ensure secure user authentication.</p><p>• Architect secure network solutions, including firewalls, web content filtering, and data loss prevention systems.</p><p>• Maintain detailed security architecture documentation and provide periodic reports on security posture.</p><p>• Collaborate with IT and compliance teams to promote security best practices and ensure regulatory compliance.</p><p>• Monitor and manage security devices to protect systems from internal and external threats.</p>
<p><strong>AWS Big Data Architect (with Hadoop) </strong></p><p><strong>Location:</strong> Hybrid 4x Onsite – Philadelphia, PA</p><p><strong>Contract Duration:</strong> April 6, 2026 – December 31, 2026</p><p><strong>Employment Type:</strong> W2 Contract</p><p><strong>Overview</strong></p><p>We are seeking a highly skilled <strong>AWS Big Data Architect / Senior Data Engineer</strong> to design, develop, and deliver scalable Big Data Warehouse solutions. This is a hands-on role suited for someone who is passionate about technology, thrives in a collaborative environment, and can work effectively with both technical and non-technical stakeholders. The ideal candidate excels in fast-paced settings and is committed to producing high-quality, impactful results.</p><p>This role offers the opportunity to collaborate with engineering teams across the enterprise and influence broader data and technology strategies.</p><p><strong>Key Responsibilities</strong></p><ul><li>Design and develop scalable Big Data Warehouse solutions across the full data supply chain.</li><li>Build and implement metadata management solutions.</li><li>Create and maintain technical documentation, user documentation, data models, data dictionaries, glossaries, process flows, and architecture diagrams.</li><li>Enhance and expand the enterprise Data Lake environment.</li><li>Solve complex data integration challenges across multiple systems.</li><li>Design and execute strategies for real-time data analysis and decision-making.</li><li>Collaborate with business partners, analysts, developers, architects, and engineers to support ongoing data quality initiatives.</li><li>Work closely with Data Science teams to improve actionable insights.</li><li>Continuously expand knowledge of new tools, platforms, and technologies.</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in Bridgewater, New Jersey. In this long-term contract role, you will provide essential technical support to ensure seamless operation of computer systems, mobile devices, and related technologies. This position requires strong problem-solving abilities and a customer-focused approach to addressing technical issues.<br><br>Responsibilities:<br>• Diagnose and resolve hardware and software issues for desktop computers and mobile devices.<br>• Configure, maintain, and troubleshoot desktop workstations, including Windows 10 systems.<br>• Provide support for Active Directory administration and related user access requests.<br>• Ensure proper imaging and deployment of desktop hardware across the organization.<br>• Assist with the installation and maintenance of office automation tools and software.<br>• Deliver remote and in-person technical assistance to employees as needed.<br>• Document technical issues and solutions in detail for future reference.<br>• Collaborate with other IT teams to address complex system problems.<br>• Conduct routine system checks and updates to ensure optimal performance.<br>• Educate users on best practices for utilizing technology efficiently.
<p>our team is seeking an experienced Network Engineer to join our growing IT group. In this role, you will support and enhance critical network infrastructure across multiple sites, with a primary focus on Cisco technologies and enterprise network operations. This hands-on position is ideal for technically driven professionals who value service excellence, quality documentation, and continuous learning. Key Responsibilities: Install, configure, and support network equipment and devices (routers, switches, firewalls) throughout their life cycle. Conduct site visits to branch and office locations for installations and troubleshooting as needed. Review, audit, and remediate network devices and configurations to ensure compliance with internal and industry security standards. Provide backup support and participate in vendor escalations for Cisco unified communications systems (training provided as needed). Maintain and update network systems, including regular software and firmware upgrades. Create and update technical documentation, diagrams, and departmental procedure run-books. Respond to and resolve support requests from internal teams. Analyze, diagnose, and document root causes of network problems; propose and implement corrective actions. Interface with third-party vendors for escalations and resolution of complex issues. Meet deadlines on daily tasks as well as short- and long-term technology projects. Mentor and share technical knowledge with other IT team members. Participate in after-hours on-call rotation for critical incidents and scheduled changes.</p>
Join our team as a Business Intelligence Software Engineer and help design, build, and maintain innovative reporting and data-driven applications that power field operations, business units, and customer solutions. This is a hands-on coding role that requires strong technical judgment and collaboration with cross-functional teams. You’ll manage the entire development lifecycle, ensuring solutions are scalable, reliable, and aligned with business priorities. Key Responsibilities: Lead the Software Development Lifecycle (SDLC): Oversee all phases of BI application development, from concept through deployment and support. Hands-on Development: Build and maintain applications using Python (PySpark), SQL, and TypeScript/JavaScript. Technical Strategy & Architecture: Apply best practices for design, performance, and scalability. Quality Assurance: Establish testing frameworks, conduct code reviews, and maintain bug-tracking processes. Continuous Improvement: Identify and implement tools and methodologies to streamline development and increase system reliability. Collaboration: Work with internal stakeholders, data scientists, analysts, and operations teams to translate business needs into software solutions. Support & Maintenance: Provide ongoing support for newly developed applications, ensuring smooth integration with existing systems.
<p><strong>Role Overview</strong></p><p>The Technical Project Manager IV supports internal engineering groups, primarily teams involved in construction‑focused engineering tools. This role partners closely with development teams and cross‑functional stakeholders to deliver technical programs end‑to‑end. The TPM will oversee 5–6 scrum teams simultaneously (no direct people management), drive execution, and maintain accountability across multiple workstreams.</p><p>This opening is to replace a resource who struggled with leadership presence and forward‑facing communication. The role requires strong camera presence, confidence, and the ability to lead discussions and maintain momentum.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate technical implementation and deployment of software programs across multiple engineering teams.</li><li>Create and manage detailed project plans with interdependencies across teams and systems.</li><li>Track development progress through production deployment and ensure delivery milestones are met.</li><li>Facilitate Agile ceremonies, monitor sprint performance, and drive cross‑team alignment.</li><li>Maintain project artifacts, requirements documentation, dashboards, and status updates.</li><li>Provide clear communication to engineers, stakeholders, and leadership, including executive‑level reporting.</li><li>Navigate competing priorities, negotiate realistic timelines, and remove blockers to maintain delivery velocity.</li><li>Support operational excellence and continuous improvement across the technical organization.</li></ul>
The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities: Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
We are looking for a Service Desk Analyst to join our team in Philadelphia, Pennsylvania. This role requires a proactive individual who can diagnose and resolve software issues while delivering exceptional customer service. The ideal candidate will manage technical inquiries, prioritize tasks effectively, and ensure smooth communication across all levels of the organization.<br><br>Responsibilities:<br>• Respond to and diagnose software issues through direct communication with clients and staff.<br>• Research and resolve system problems, escalating complex cases to senior support staff.<br>• Provide immediate solutions to straightforward technical issues.<br>• Handle technical and non-technical calls, managing a volume of 40-60 inquiries daily.<br>• Communicate effectively with employees across various levels of the organization.<br>• Maintain detailed records of issues and solutions within service desk ticketing systems.<br>• Collaborate with team members to ensure efficient problem resolution.<br>• Utilize Microsoft Office applications, including Excel, Word, PowerPoint, Outlook, and Access, for documentation and reporting.<br>• Uphold confidentiality and high ethical standards while working under pressure.<br>• Adapt to flexible schedules and occasional overtime, including evenings and weekends.
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Bethlehem, Pennsylvania. This long-term contract position is an excellent opportunity for someone with a strong technical background and a passion for assisting others. The role involves providing essential technical support to staff, managing user accounts, and addressing hardware and software challenges within a hybrid Active Directory and Azure environment.<br><br>Responsibilities:<br>• Provide timely and effective first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve problems with Windows operating systems, Office 365 applications, and organizational systems.<br>• Manage user accounts by performing tasks such as password resets and provisioning/deprovisioning in Active Directory and Azure Active Directory.<br>• Configure and set up desktops, laptops, and mobile devices for staff use.<br>• Assist with onboarding and offboarding processes, including equipment preparation and account access setup.<br>• Document technical issues, resolutions, and procedures in the help desk system to maintain accurate records.<br>• Escalate complex technical problems to senior IT staff when necessary.<br>• Maintain an organized inventory of IT equipment and supplies to ensure availability and accuracy.<br>• Prioritize multiple tasks effectively to meet deadlines and support organizational needs.<br>• Participate in external training sessions as directed by IT leadership to enhance technical skills and knowledge.
We are looking for an experienced Security Analyst II to join our team on a long-term contract basis in Allentown, Pennsylvania. In this role, you will focus on securing AI and machine learning systems, ensuring compliance with enterprise policies and evolving regulations. You will collaborate with cross-functional teams to implement robust security measures for innovative AI technologies, contributing to the organization's commitment to advancing a secure and sustainable energy future.<br><br>Responsibilities:<br>• Collaborate with product teams to integrate security measures into AI models, data pipelines, and applications.<br>• Perform detailed security assessments for AI systems, including generative AI and large language models.<br>• Develop and enforce security policies, controls, and standards tailored to AI technologies.<br>• Implement risk management strategies for AI solutions, addressing issues such as model bias and explainability.<br>• Work closely with legal, compliance, and data privacy teams to adhere to emerging AI regulations.<br>• Evaluate and deploy security tools for monitoring, model scanning, and data protection.<br>• Provide guidance on best practices for AI security within Agile and cloud-based environments.<br>• Support the adoption of frameworks for responsible AI use, emphasizing traceability and observability.<br>• Stay updated on advancements in AI security to continuously improve enterprise practices.<br>• Facilitate training sessions to enhance team awareness of AI security protocols.
We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
We are seeking an experienced and dynamic SecOps Manager with a strong hardware architecture background to oversee and engineer all aspects of PFFCU’s Security and Networking systems. This position offers the opportunity to drive the strategy and implementation of advanced InfoSec infrastructure while mentoring a highly skilled team and collaborating with business leaders and vendors. •Key Responsibilities: Architect and manage PFFCU Security and Networking systems, including hardware, software, and cloud solutions. Oversee performance, tuning, and ongoing maintenance of security infrastructure to ensure peak reliability and security. Direct the implementation and review of security controls, protocols, and audits throughout all InfoSec infrastructure. Proactively recommend, review, and conduct hardening and audit practices across all PFFCU infrastructure. Lead regular review and maintenance of daily operational jobs. Maintain, configure, and update InfoSec systems to meet demanding security, reliability, and performance goals. Monitor and analyze system capacity and performance, identifying needs for upgrades and expansions. Assist in creating and managing budgets and business plans for the InfoSec area. Resolve complex InfoSec infrastructure problems at all levels, document root cause analysis, and implement corrective actions. Document and diagram current security architecture and future expansion plans through thorough analysis. Mentor and foster detail oriented growth among IT and SecOps staff, building a cohesive and high-performing team. Collaborate with third-party vendors and internal business units to facilitate rapid issue resolution and project delivery. Develop a strong understanding of PFFCU’s business operations and interface with end users to support organizational needs. Perform comprehensive system analysis for all hardware/software modifications, vendor releases, patches, and user-requested changes. Revise and update departmental procedures and protocols relating to InfoSec infrastructure, including scheduling and maintenance. Design, document, and implement processes to ensure high availability of all systems, taking direct control during production incidents. Work closely with the SVP IT to set departmental priorities and deliver on project timelines. Engage external contractors as needed, ensuring technical expertise and timely project completion. Fulfill other duties as assigned by the SVP IT.
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
Responsibilities: Act as a liaison between business stakeholders and technical teams to ensure alignment on business needs and system capabilities. Lead and facilitate requirements-gathering sessions with stakeholders. Translate business requirements into detailed functional and non-functional specifications. Develop and maintain business requirement documents, process flows, and use cases. Support Agile ceremonies including sprint planning, backlog grooming, and retrospectives. Create and manage Jira stories and tasks, ensuring traceability to business objectives. Conduct gap analysis and impact assessments for proposed changes. Collaborate with QA teams to define test plans and support UAT activities. Analyze and document system integrations within the insurance ecosystem. Monitor and evaluate implemented solutions to ensure they meet business needs. Provide post-implementation support and continuous improvement recommendations. Mentor entry level analysts and contribute to best practices in business analysis.
We are looking for a skilled Network Administrator to join our team in Malvern, Pennsylvania. This contract-to-permanent position offers an exciting opportunity to work on essential network infrastructure tasks, including firewall and network updates, while leveraging your expertise in Cisco technologies and Palo Alto firewalls. If you are passionate about maintaining and improving network systems, we encourage you to apply.<br><br>Responsibilities:<br>• Implement and manage firewall configurations and updates to ensure network security.<br>• Perform routine network modifications and troubleshooting to maintain optimal performance.<br>• Handle physical tasks such as cable management and hardware setup.<br>• Monitor network systems to identify and resolve issues promptly.<br>• Configure and maintain Cisco routers and switches, ensuring seamless connectivity.<br>• Collaborate with team members to support network operations and projects.<br>• Utilize Palo Alto firewalls to enhance system security and functionality.<br>• Document network changes and maintain accurate records for future reference.<br>• Provide technical support and guidance to end-users as needed.
<p>We are seeking an experienced Regulatory Reporting Analyst/Manager to oversee compliance and ensure regulatory standards are consistently met across all products and systems. This position requires a strong understanding of regulatory policies, quality systems, and labeling requirements, particularly within the food industry. Based in Lancaster County, Pennsylvania, you will play a key role in managing documentation, customer requests, and export requirements.</p><p><br></p><p>Responsibilities:</p><p>• Ensure compliance with all regulatory policies and systems for manufacturing facilities and co-manufacturers.</p><p>• Oversee quality and regulatory system management, including platforms such as Genesis, Wrike, SharePoint, and specification management systems.</p><p>• Address customer requests related to certifications, nutrition, label claims, and other documentation requirements.</p><p>• Conduct export suitability reviews, ingredient breakdowns, and manage export compliance documentation.</p><p>• Review label development to ensure accuracy and adherence to regulatory standards.</p><p>• Create and deliver documents requested by customers, ensuring timely and precise communication.</p><p>• Utilize advanced computer skills to prepare charts, graphs, and reports using Office 365 and related software.</p><p>• Manage document control processes to maintain accurate and current regulatory records.</p><p>• Maintain flexibility with work schedules to meet deadlines, which may include occasional overtime or weekend work.</p><p>• Perform additional duties as assigned to support regulatory compliance and system efficiency.</p>
The Opportunity: Be part of a dynamic team that designs, develops, and optimizes data solutions supporting enterprise-level products across diverse industries. This role provides a clear track to higher-level positions, including Lead Data Engineer and Data Architect, for those who demonstrate vision, initiative, and impact. Key Responsibilities: Design, develop, and optimize relational database objects and data models using Microsoft SQL Server and Snowflake. Build and maintain scalable ETL/ELT pipelines for batch and streaming data using SSIS and cloud-native solutions. Integrate and utilize Redis for caching, session management, and real-time analytics. Develop and maintain data visualizations and reporting solutions using Sigma Computing, SSRS, and other BI tools. Collaborate across engineering, analytics, and product teams to deliver impactful data solutions. Ensure data security, governance, and compliance across all platforms. Participate in Agile Scrum ceremonies and contribute to continuous improvement within the data engineering process. Support database deployments using DevOps practices, including version control (Git) and CI/CD pipelines (Azure DevOps, Flyway, Octopus, SonarQube). Troubleshoot and resolve performance, reliability, and scalability issues across the data platform. Mentor entry level team members and participate in design/code reviews.
We are looking for a skilled and motivated Help Desk Analyst II to join our team in King of Prussia, Pennsylvania. In this contract-to-permanent position, you will provide technical support for end users and ensure the functionality and security of hardware, software, and peripherals within our organization. If you excel in troubleshooting, have a proactive approach to problem-solving, and enjoy working in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently.<br>• Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals.<br>• Offer guidance and troubleshooting for Office 365 applications to enhance user experience.<br>• Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance.<br>• Set up and support audio-visual systems in corporate environments.<br>• Maintain accurate asset management records for mobile devices, desktops, and laptops.<br>• Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups.<br>• Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively.<br>• Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records.<br>• Participate in project tasks and provide suggestions to improve processes and workflows.
<p>We are looking for a skilled Network Security Engineer to join our team in Bensalem, Pennsylvania. In this role, you will play a key part in designing, implementing, and maintaining network security infrastructure to uphold the organization's standards. The ideal candidate will possess deep technical expertise in network security technologies and demonstrate strong problem-solving abilities.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage projects related to network implementation, integration, and transitions while ensuring seamless handoffs to other teams.</p><p>• Develop and maintain detailed documentation and diagrams for both new and existing network systems.</p><p>• Provide advanced support for network security infrastructure, including firewalls and other security systems.</p><p>• Audit and remediate network security devices to ensure compliance with established standards.</p><p>• Investigate and resolve network security issues, identifying root causes and implementing corrective measures.</p><p>• Collaborate with vendors to escalate issues and drive efficient resolutions.</p><p>• Participate in on-call rotations to address urgent network concerns.</p><p>• Perform vulnerability assessments and apply remediation strategies to strengthen security.</p><p>• Conduct security reviews and implement measures to harden existing network systems.</p><p>• Analyze network architecture and devices to identify potential risks and recommend improvements.</p>
<p><strong>Work Mix:</strong> ~80–90% lab / ~10–20% field</p><p>Overview</p><p>We’re seeking a hands-on Wireless Lab Test Engineer III to support device, stack, and protocol testing across Wi‑Fi and 4G/5G. This role is lab-heavy and centers on call flow analysis (RRC/NAS/IMS), log collection/triage, test reporting, and KPI evaluation. You’ll work with iOS and Android devices, capture/analyze traces with industry tools, and clearly communicate defects and insights to cross-functional partners (including OEMs/chipset teams as needed).</p><p><br></p><p>What You’ll Do</p><ul><li>Create, execute, and maintain manual-first test cases for Wi‑Fi + LTE/5G device and protocol behavior; contribute to automation over time.</li><li>Validate 4G/LTE and 5G (SA/NSA; mmWave exposure a plus) protocol stack behavior, including call/message flows.</li><li>Perform device/stack/protocol testing on iOS and Android devices in a lab environment; support light field testing as needed.</li><li>Capture and analyze logs/traces (e.g., QXDM/QCAT, XCAL/XCAP) and summarize findings with clear, concise defect narratives.</li><li>Evaluate and report test KPIs; produce test reports that are accurate, reproducible, and stakeholder-friendly.</li><li>Triage issues: isolate root cause indicators at the signaling level and communicate findings to internal teams and external partners (OEMs/chipset makers).</li><li>Manage day-to-day lab activities, configurations, devices, and network simulator setups (e.g., Keysight UXM).</li><li>Collaborate with test engineers and product/engineering partners; operate with ownership and minimal hand-holding.</li></ul><p><br></p>
<p>We are seeking a Senior Desktop Engineer to provide technical leadership for an enterprise endpoint computing environment within a highly regulated industry. This role is responsible for the engineering, deployment, security, compliance, and lifecycle management of desktop, laptop, and mobile endpoints, while also guiding and mentoring the desktop support team.</p><p>This position serves as the senior escalation point for endpoint issues and partners closely with security, risk, and compliance teams to ensure regulatory adherence and operational excellence.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Technical Leadership & Endpoint Engineering</p><ul><li>Lead the design, deployment, and lifecycle management of enterprise desktop, laptop, and mobile environments</li><li>Architect and maintain modern endpoint management platforms (e.g., Microsoft Intune or equivalent)</li><li>Establish and enforce endpoint standards, baselines, and best practices</li><li>Oversee application packaging, testing, deployment, and lifecycle management</li><li>Serve as the highest‑level escalation point for complex endpoint incidents</li></ul><p>Security, Compliance & Vulnerability Management</p><ul><li>Own endpoint compliance controls aligned with regulatory and audit requirements</li><li>Lead patching, remediation planning, and endpoint vulnerability management</li><li>Monitor and remediate endpoint security posture (encryption, EDR, baselines, device health)</li><li>Maintain documentation and evidence for internal and external audits</li><li>Partner with security and risk teams to mature endpoint control frameworks</li></ul><p>Team Leadership & Operations</p><ul><li>Provide day‑to‑day technical leadership to desktop engineers and technicians</li><li>Delegate tasks, prioritize workloads, and mentor team members</li><li>Review ticket quality, documentation, and resolution consistency</li><li>Develop SOPs, runbooks, and knowledge base content</li><li>Assist with onboarding and training of new team members</li></ul><p>Endpoint Support & Service Delivery</p><ul><li>Coordinate workstation deployments, refresh cycles, and user onboarding</li><li>Support secure configurations for remote and hybrid workforce environments</li><li>Ensure adherence to ITSM processes for incidents, requests, and changes</li><li>Maintain asset inventory, endpoint lifecycle records, and compliance documentation</li><li>Research emerging endpoint, automation, and compliance technologies</li></ul>
<p>This role partners closely with the Business Analyst Manager and cross-functional stakeholders to support the analysis, design, and implementation of business processes and systems. The Jr Business Analyst contributes across the full project lifecycle, including requirements gathering, solution design, testing, release support, documentation, and end-user training. The ideal candidate is analytical, proactive, and eager to grow their business analysis skill set while contributing to high-impact initiatives across the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Collaborate with business stakeholders and subject matter experts to elicit, analyze, document, and validate business requirements</li><li>Translate business needs into clear, actionable functional requirements and support IT teams during solution design and implementation</li><li>Assist with system testing, user acceptance testing (UAT), release coordination, and post-implementation support</li><li>Provide first-level user support by triaging issues, resolving basic problems, and coordinating with IT teams as needed</li><li>Develop and maintain process documentation, user guides, and training materials</li><li>Support and deliver user training sessions to business teams</li><li>Manage multiple initiatives simultaneously while maintaining strong attention to detail in a fast-paced environment</li><li>Participate in continuous improvement efforts related to systems, data, and business processes</li></ul><p><br></p>
We are looking for an Associate Consultant to contribute to impactful consulting projects within the packaging and manufacturing industry. This role provides an excellent opportunity to work closely with senior consultants, gain hands-on experience, and develop expertise in client-focused solutions. The ideal candidate is eager to learn, adaptable, and committed to delivering exceptional results in dynamic environments.<br><br>Responsibilities:<br>• Collaborate with experienced consultants during client engagements to gain insight into consulting methodologies and industry practices.<br>• Provide support for consulting projects focused on manufacturing and packaging processes.<br>• Conduct on-site data collection, observations, and documentation to analyze workflows and systems.<br>• Assist in system implementation activities, including configuration, testing, and validation.<br>• Participate in client meetings, assessments, and training sessions to ensure project success.<br>• Develop and maintain training materials, user guides, and reference documents tailored to client needs.<br>• Translate consulting insights into structured knowledge resources to enhance client understanding.<br>• Work closely with senior consultants to align training content with industry standards and customer requirements.<br>• Expand knowledge of products, industry trends, and technical systems to enhance consulting contributions.
