We are looking for an experienced IT Manager to oversee the technology operations and ensure efficient support for organizational needs. This is a long-term contract role based in Bensalem, Pennsylvania, offering an excellent opportunity to lead a dynamic IT team and contribute to the strategic growth of the company.<br><br>Responsibilities:<br>• Lead the Information Technology department to deliver reliable data and electronic tools for employees.<br>• Manage and optimize systems including CRM, ERP, and backup technologies to support business operations.<br>• Implement and oversee configuration management processes to maintain system integrity.<br>• Ensure the security and functionality of Active Directory and cloud-based technologies.<br>• Conduct regular audits of IT systems and processes to ensure compliance and performance standards.<br>• Collaborate with stakeholders to evaluate and improve the use of Cisco and Dell technologies.<br>• Supervise the maintenance and upgrades of computer hardware across the organization.<br>• Develop and enforce IT policies and procedures to ensure operational efficiency.<br>• Provide guidance and training to team members on emerging technologies and best practices.<br>• Monitor and manage resources effectively to achieve IT-related goals within the organization.
We are looking for a dynamic Talent Manager - permanent Technology Engagement detail oriented to join our team in Philadelphia, Pennsylvania. This role focuses on recruiting skilled technology specialists and developing strong client relationships to meet project and staffing needs. The ideal candidate will excel in both business development and talent acquisition, contributing to the success of our clients while fostering growth among our employees. <br> Responsibilities: • Build and maintain a pipeline of target clients to establish new relationships and expand existing business opportunities. • Develop strategic partnerships with key stakeholders to introduce staffing and project solutions tailored to technology needs. • Negotiate competitive rates for engagement specialists while ensuring alignment with client expectations. • Recruit and onboard high-caliber technology specialists to meet national practice requirements. • Conduct weekly interviews to identify talent aligned with specific skill matrices and organizational goals. • Provide consistent communication and career development support to engagement specialists. • Perform quality assurance calls with clients and employees to ensure satisfaction and identify additional needs. • Manage performance feedback, annual career discussions, and merit reviews for engagement specialists. • Match technology specialists with client projects using proprietary tools and Salesforce functionalities. • Resolve client concerns efficiently to maintain high levels of customer satisfaction.
We are looking for a skilled Security Analyst II to join our team in Allentown, Pennsylvania. In this role, you will play a critical part in safeguarding the confidentiality, integrity, and availability of information systems within the organization. This is a long-term contract position that offers a hybrid work schedule, combining in-office collaboration with remote flexibility.<br><br>Responsibilities:<br>• Design and implement cybersecurity architecture and processes to mitigate risks while supporting business objectives.<br>• Ensure the protection of sensitive information by monitoring and enhancing security measures.<br>• Provide leadership in the development of innovative solutions to address emerging cybersecurity challenges.<br>• Collaborate with internal stakeholders to align security processes with business needs and ensure compliance.<br>• Offer guidance and coordination to Business Unit and IT management on cybersecurity audits and assessments.<br>• Stay updated on advancements in IT security tools, techniques, and certifications to strengthen the organization's security posture.<br>• Conduct high-level research to recommend strategic cybersecurity initiatives that address company-wide concerns.<br>• Advocate for cybersecurity best practices within the organization and manage relationships with external vendors.<br>• Escalate unresolved security exposures and compliance issues to management as necessary.<br>• Contribute to securing both traditional IT systems and operational technology (OT) environments.
We are inviting applications for an IT Operations Analyst role based in Somerset, New Jersey. Our team is actively involved in the IT industry, where the selected candidate will be expected to respond quickly to technical support requests, develop productive relationships across the organization, interact with major vendors, and work with the information security team. <br><br>Responsibilities: <br>• Provide prompt technical support to users, resolving issues related to offboarding, onboarding, security access, printing, email, mobile, and network.<br>• Cultivate productive relationships with both technical and functional users to influence the enterprise infrastructure and network architecture.<br>• Collaborate with major vendors and service providers to ensure that business needs are met cost-effectively.<br>• Partner with the information security team to guarantee that the infrastructure and network are secure and risks are mitigated.<br>• Document solutions, develop knowledge articles for user self-service, and suggest improvements to reduce the frequency and severity of common technical issues.<br>• Demonstrate deep knowledge of the Windows operating system and Microsoft Office/365.<br>• Exhibit experience with Active Directory (Azure AD).<br>• Show passion and obsession for delivering the highest levels of quality customer service.<br>• Communicate technical concepts successfully to non-technical people.
We are looking for an experienced Tech Lead to join our team in Philadelphia, Pennsylvania. In this role, you will guide the development of scalable web applications and oversee technical decisions in alignment with organizational objectives. This position offers an exciting opportunity to work on impactful projects while mentoring a team of engineers.<br><br>Responsibilities:<br>• Lead the architectural design and development of scalable web applications across multiple platforms.<br>• Define and promote a shared technical vision that supports long-term strategic goals.<br>• Collaborate with cross-functional teams to make critical decisions on frameworks, services, and technical approaches.<br>• Oversee code reviews, engineering discussions, and external development teams to ensure high-quality outcomes.<br>• Contribute to coding efforts on high-priority components, integrations, or prototypes as needed.<br>• Design and implement APIs, including RESTful and GraphQL, to integrate with various systems.<br>• Guide the adoption of Agile methodologies, CI/CD pipelines, and automated testing practices.<br>• Mentor engineers by providing technical guidance and fostering growth.<br>• Ensure database solutions, such as PostgreSQL and DynamoDB, are optimized and meet application requirements.<br>• Work closely with stakeholders to communicate technical concepts effectively to both technical and non-technical audiences.
We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
We are offering an exciting, long-term contract employment opportunity for an IT Auditor in Philadelphia, Pennsylvania. The IT Auditor will play a crucial role in our team, focusing on auditing business systems, using tools like Archer, and implementing audit programs. This role is heavily involved in compliance, documentation, and the evaluation of application controls. <br><br>Responsibilities:<br>• Conduct audits on business systems to ensure accuracy and efficiency<br>• Utilize Archer for managing audits and related activities<br>• Implement and maintain audit programs to manage and mitigate risks<br>• Apply CobiT framework for IT management and governance<br>• Work with ERP - Enterprise Resource Planning for business process management<br>• Evaluate application controls for system reliability <br>• Document audit findings and provide recommendations for improvements<br>• Ensure compliance with established internal control procedures <br>• Conduct auditing procedures to verify data integrity<br>• Resolve any identified issues promptly and accurately.
We are looking for a Senior Data Engineer to join our agile data engineering team in Philadelphia, Pennsylvania. This role is vital in creating, optimizing, and deploying high-quality data solutions that support strategic business objectives. The ideal candidate will collaborate with cross-functional teams to ensure efficient data processes, robust governance, and innovative technical solutions.<br><br>Responsibilities:<br>• Design and implement secure and scalable data pipelines and products.<br>• Troubleshoot and enhance existing data workflows and queries for optimal performance.<br>• Develop and enforce data governance, security, and privacy standards.<br>• Translate complex business requirements into clear and actionable technical specifications.<br>• Participate in project planning, identifying key milestones and resource requirements.<br>• Collaborate with stakeholders to evaluate business needs and prioritize data solutions.<br>• Conduct technical peer reviews to ensure the quality of data engineering deliverables.<br>• Support production operations and resolve issues efficiently.<br>• Contribute to architectural improvements and innovation within data systems.
<p>We are seeking a talented and experienced Technical Developer to join our Legal Operations team. This role is ideal for someone passionate about technology, problem-solving, and collaboration. The successful candidate will support and enhance existing applications, develop new solutions, and maintain integrations across systems.</p><p><br></p><p>This position will be onsite in Philadelphia, PA. </p>
We are looking for an experienced Applications Architect to join our team in West Trenton, New Jersey. In this role, you will play a pivotal part in designing and implementing scalable and secure solutions for our insurance platforms. This position requires close collaboration with stakeholders to ensure alignment between technical strategies and organizational objectives.<br><br>Responsibilities:<br>• Design and lead the architecture of insurance systems, including Guidewire platforms such as PolicyCenter, BillingCenter, and ClaimCenter.<br>• Collaborate with stakeholders to transform business requirements into technical solutions that are secure, scalable, and efficient.<br>• Provide technical leadership and mentorship to development teams utilizing Guidewire, .NET, or Java technologies.<br>• Ensure adherence to enterprise architecture standards and promote best practices across all technical solutions.<br>• Oversee the integration of Guidewire systems with external platforms, including payment systems, data warehouses, and document management tools.<br>• Conduct research on emerging technologies and recommend their adoption to enhance system capabilities.<br>• Develop and maintain technical documentation to streamline implementation processes.<br>• Partner with product managers and engineering teams to align technology solutions with business priorities.<br>• Monitor system performance and address any architectural challenges.<br>• Support ongoing system upgrades and ensure compatibility with long-term technology strategies.
We are looking for an experienced Technical Business Analyst III to join our team in Philadelphia, Pennsylvania. This long-term contract position involves collaborating with cross-functional teams to define and deliver technical specifications that enhance product performance and customer experience. The ideal candidate will serve as a subject matter expert, driving the successful implementation of solutions across various systems and platforms.<br><br>Responsibilities:<br>• Collaborate with architects, product owners, UX designers, and vendor partners to gather and refine business and technical requirements.<br>• Develop comprehensive system documentation, including user stories, data mappings, sequence diagrams, and API specifications.<br>• Create and maintain Swagger specifications for APIs, detailing endpoints, parameters, error codes, and authentication methods.<br>• Draft sample payloads to illustrate communication between front-end and back-end systems.<br>• Analyze third-party API specifications to ensure seamless integration with existing systems.<br>• Write detailed user stories in Jira, covering front-end UI designs, system integrations, acceptance criteria, and error handling.<br>• Facilitate grooming sessions to clarify requirements and ensure development readiness.<br>• Define test data requirements and create tickets to support quality assurance processes.<br>• Develop end-to-end test plans aligned with sprint schedules and project timelines.<br>• Actively participate in Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives.
We are looking for a Help Desk Analyst I to join our team in Allentown, Pennsylvania, on a long-term contract basis. In this role, you will provide essential technical support to ensure smooth operations of IT systems for staff and students across the district. This position requires a proactive and detail-oriented individual with strong troubleshooting skills and a customer-focused mindset.<br><br>Responsibilities:<br>• Deliver technical support for desktops, laptops, printers, and other peripheral devices.<br>• Manage and resolve help desk tickets promptly, ensuring efficient issue resolution.<br>• Install, configure, and maintain software and hardware systems to meet user needs.<br>• Provide support for Microsoft Office 365, Windows operating systems, and educational software.<br>• Document issues and resolutions accurately using ticketing systems.<br>• Address network connectivity problems and perform basic troubleshooting.<br>• Set up and maintain classroom technology, including projectors, smart boards, and student devices.<br>• Collaborate with IT staff to implement system upgrades and deployments.<br>• Offer both on-site and remote technical support across multiple school locations.
We are looking for a talented Innovation Developer to join our team on a long-term contract basis. This role involves exploring cutting-edge technologies to create innovative solutions and improve existing processes through hands-on prototyping and development. As part of our team in King of Prussia, Pennsylvania, you will contribute to exciting projects in areas like AI, machine learning, blockchain, and user experience design.<br><br>Responsibilities:<br>• Develop and prototype innovative solutions using modern technologies such as AI, machine learning, and blockchain.<br>• Collaborate with cross-functional teams to define project goals and execute on loosely defined requirements.<br>• Conduct hypothesis testing, reverse engineering, and solution architecture to validate ideas and concepts.<br>• Create and maintain technical documentation and project summaries to communicate findings effectively.<br>• Contribute to the design and implementation of small-scale technology pilots to test new concepts.<br>• Utilize coding languages like Python and TypeScript for development tasks, with optional experience in Go or Java.<br>• Leverage tools like GitHub, Atlassian Jira, and Confluence to support project development and collaboration.<br>• Present results and findings to stakeholders through clear and engaging demonstrations.<br>• Foster a user-centric approach, ensuring solutions align with end-user needs and expectations.<br>• Stay informed on emerging technologies to identify opportunities for innovation.
<p><strong>Overview:</strong></p><p> The IT Contracts and Assets Lead plays a key role in managing IT procurement, vendor contracts, and asset oversight to ensure compliance, efficiency, and strategic alignment. This individual partners with IT leadership, Finance, and Procurement teams to uphold corporate policies, support vendor negotiations, and maintain accurate documentation of all contracts and related activities.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Procurement & Compliance:</strong></p><ul><li>Ensure IT procurement activities comply with internal policies and Delegation of Authority (DOA) guidelines.</li><li>Act as liaison between IT, Finance, and Procurement to streamline purchasing processes.</li><li>Monitor vendor engagements and flag non-compliance risks.</li></ul><p><strong>Contract Management:</strong></p><ul><li>Oversee the full lifecycle of vendor contracts, including review and renewal of Master Service Agreements (MSAs), Statements of Work (SOWs), and change orders.</li><li>Support vendor negotiations to secure favorable terms aligned with organizational goals.</li><li>Identify opportunities to consolidate or renegotiate agreements for cost optimization.</li></ul><p><strong>Asset & Repository Management:</strong></p><ul><li>Maintain a centralized repository for all IT contracts, revisions, and Capital Authorization Requests (CARs).</li><li>Track capital and operational expenses related to procurement.</li><li>Develop reports for contract status, asset usage, and compliance metrics.</li></ul><p><strong>Stakeholder Collaboration:</strong></p><ul><li>Work closely with IT leadership to align procurement and contract strategies with business needs.</li><li>Provide subject matter expertise and guidance on best practices in IT contracting.</li><li>Report regularly on compliance, vendor performance, and procurement outcomes.</li></ul><p><strong>Risk Management & Reporting:</strong></p><ul><li>Identify and mitigate contract risks such as vague deliverables or unfavorable terms.</li><li>Monitor and report on KPIs such as contract timelines, compliance rates, and vendor effectiveness.</li></ul><p><br></p><p><strong>Additional Expectations:</strong></p><ul><li>Operates independently, with responsibility for executing procurement strategies and overseeing contract compliance.</li><li>Strong focus on cost savings, process improvement, and risk mitigation.</li><li>Builds and maintains collaborative relationships across IT, Finance, Procurement, and external partners.</li></ul><p><br></p>
We are looking for a skilled Systems Analyst to join our team on a long-term contract basis in Philadelphia, Pennsylvania. This role offers the opportunity to contribute to critical healthcare technology initiatives, ensuring robust system functionality and seamless integration. The ideal candidate will bring a strong analytical mindset and technical expertise to support various system-related projects.<br><br>Responsibilities:<br>• Analyze and document business requirements to ensure alignment with organizational goals and project objectives.<br>• Collaborate with stakeholders to design and implement system changes and enhancements.<br>• Perform system analysis to identify areas for improvement and propose effective solutions.<br>• Manage and maintain Active Directory environments, ensuring security and access control.<br>• Conduct user acceptance testing (UAT) to validate system functionality and performance.<br>• Support Microsoft SQL Server configurations and database management.<br>• Provide technical expertise in IBM systems and related technologies.<br>• Create and maintain detailed documentation for system processes and workflows.<br>• Coordinate with cross-functional teams to ensure timely delivery of project milestones.
We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
<p>We are looking for a dynamic Senior Software Developer to oversee a skilled team in the design, implementation, and support of cutting-edge IT solutions. This role requires strong technical expertise and leadership capabilities to drive successful project delivery and ensure effective application management. Join us in shaping innovative solutions that align with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Lead and mentor a team of developers, ensuring high-quality application design and development.</p><p>• Oversee the full lifecycle of application development projects, from conception to delivery.</p><p>• Collaborate with stakeholders to understand business needs and translate them into technical solutions.</p><p>• Ensure the integration and optimization of existing systems, such as Oracle EBS, with new applications.</p><p>• Manage project timelines, budgets, and resources to achieve successful outcomes.</p><p>• Monitor and resolve technical issues to maintain system functionality and performance.</p><p>• Drive the adoption of JavaScript frameworks and other technologies to enhance development processes.</p><p>• Implement best practices for coding, testing, and deployment of applications.</p><p>• Stay updated with emerging technologies and recommend their application to improve efficiency.</p><p>• Facilitate communication between IT teams and business units to ensure alignment on project goals.</p>
<p>We are looking for a skilled Cyber Security Analyst to join our team in Philadelphia, Pennsylvania. In this Contract-to-Permanent position, you will play a critical role in safeguarding the organization's information systems and assets against cyber threats. As part of a detail-oriented services environment, this role requires a proactive approach to identifying vulnerabilities, responding to security incidents, and enhancing the overall security posture. This is an ONSITE position in Philadelphia, PA - all candidates must be willing to go onsite.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and analyze security events and incidents to detect unauthorized activities or anomalies within the organization's systems.</p><p>• Collaborate with various teams to address security concerns and implement effective solutions.</p><p>• Respond to security incidents promptly, conduct thorough investigations, and recommend remediation strategies.</p><p>• Develop and deliver security awareness training programs to foster a culture of cybersecurity within the organization.</p><p>• Assist in the creation and enforcement of security policies, procedures, and best practices to protect critical assets.</p><p>• Provide actionable recommendations based on lessons learned from security incidents to enhance incident response processes.</p><p>• Utilize tools like Splunk and CrowdStrike to perform security-related tasks and monitor system health.</p><p>• Conduct vulnerability assessments and implement measures to mitigate risks.</p><p>• Stay up-to-date with evolving cybersecurity trends, threats, and technologies to ensure proactive defense measures.</p>
<p>We are looking for an experienced Technical Lead to oversee and guide technical operations in North Brunswick, New Jersey. This role involves managing a diverse team, ensuring quality standards, and driving innovation in product development. The ideal candidate will thrive in a collaborative environment and possess strong leadership skills to manage technical projects effectively.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead and mentor the U.S.-based technical team across multiple sites, driving professional development and team growth.</li><li>Manage quality control systems and champion continuous improvement to optimize operational performance.</li><li>Ensure adherence to internal standards and maintain robust quality management systems.</li><li>Partner with global technical teams to develop and enforce standardized practices.</li><li>Act as the primary technical contact for key clients, delivering customized solutions and addressing specific needs.</li><li>Strategically allocate resources across technical projects to align with business objectives and timelines.</li></ul>
We are looking for a skilled Systems Administrator to oversee the installation, configuration, and maintenance of hardware and software systems. This role involves ensuring optimal performance, security, and reliability of the organization's IT infrastructure while adhering to established standards. The ideal candidate will have a proactive approach to technical research and innovation to enhance system capabilities.<br><br>Responsibilities:<br>• Manage and maintain the organization's Active Directory structure to ensure seamless user authentication and resource management.<br>• Configure, monitor, and troubleshoot Windows Server environments to ensure stability and security.<br>• Provide support and administration for systems running Windows 10, ensuring user productivity and system efficiency.<br>• Oversee the deployment, operation, and maintenance of Dell Technologies hardware to meet organizational needs.<br>• Administer Citrix technologies to facilitate secure and efficient remote access solutions.<br>• Implement and manage cloud-based services within Azure to optimize performance and scalability.<br>• Leverage artificial intelligence tools, including Copilot, to enhance system functionality and efficiency.<br>• Conduct regular system updates, patches, and backups to safeguard data and maintain compliance.<br>• Collaborate with teams to identify and address technical challenges, ensuring smooth system operations.<br>• Research and integrate new technologies to drive innovation and improve infrastructure capabilities.
<p>We are looking for a dedicated Senior IT Support Specialist to join our team in Cherry Hill, New Jersey. This is a second shift position 11:30AM - 8PM and there will be a 4 week probationary contractual period prior to converting to a perm employee. You will provide essential technical support and guidance to end-users, ensuring smooth operations and timely issue resolution. This role offers an opportunity to utilize your expertise in troubleshooting and system management while contributing to a collaborative team environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to incoming service desk tickets and resolve technical issues efficiently.</p><p>• Troubleshoot and diagnose problems related to Windows and MS Azure environments.</p><p>• Manage and maintain Active Directory accounts, ensuring accurate user permissions and access.</p><p>• Provide clear and effective communication to end-users while addressing technical concerns.</p><p>• Document and track issues and resolutions within the ticketing system for future reference.</p><p>• Perform basic hardware and software troubleshooting to ensure seamless functionality.</p><p>• Collaborate with team members to identify and implement process improvements.</p><p>• Offer guidance and training to users on system functionalities and best practices.</p><p>• Escalate complex issues to higher-level support when necessary.</p>
We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
We are offering an exciting opportunity for a Database Administrator in the Hi Tech Engineering industry, located in Basking Ridge, New Jersey. The role involves the management of database systems, ensuring their optimal function and security. This position is an integral part of our team, and we are looking for someone who can effectively maintain and improve our database infrastructure.<br><br>Responsibilities:<br><br>• Manage and maintain cloud-based Data Integration tools, such as Azure Data Factory and Informatica IICS.<br>• Utilize enterprise job scheduler and orchestration tools for efficient task management.<br>• Employ enterprise Managed File Transfer tool (Cleo Harmony or equivalent) to securely transfer files.<br>• Oversee and maintain MS SQL Server DB, Azure SQL DB, and SQL DB Managed Instance.<br>• Design, implement, and maintain Business Intelligence systems and dashboards.<br>• Analyze existing systems and provide quick solutions to resolve issues and meet new requirements.<br>• Apply knowledge and experience in the pharmaceutical industry to enhance database operations.<br>• Utilize Java programming language for database-related tasks.<br>• Administer and optimize database systems for EO/IR systems, Microsoft Azure, Microsoft SQL Server, MySQL, and other relevant platforms.<br>• Implement backup technologies, cluster analysis, configuration management, and design controls for database administration.
We are looking for a skilled Network Technician II to join our team in Philadelphia, Pennsylvania. This is a long-term contract position that involves a mix of hands-on technical support and network administration. The ideal candidate will travel between multiple sites daily, providing exceptional end-user support while also contributing to network-related projects.<br><br>Responsibilities:<br>• Travel to various locations daily to address end-user and equipment-related issues.<br>• Troubleshoot and resolve hardware and software problems, including issues with Windows-based operating systems.<br>• Provide support for Office 365 and other web-based applications.<br>• Build, configure, and service network equipment to maintain system integrity.<br>• Handle tickets in the PeopleSoft system, ensuring they are resolved efficiently or assigned to the appropriate team.<br>• Assist with network administration tasks, including working on network-related projects.<br>• Deliver excellent customer service and maintain strong communication with end users.<br>• Perform maintenance on networked computer systems, servers, and storage hardware.<br>• Lift and transport equipment weighing up to 50 lbs as needed.<br>• Support the implementation and troubleshooting of Cisco technologies, including routers and firewalls.
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
