We are looking for a skilled Systems Administrator to join our team in Lambertville, New Jersey. In this role, you will be responsible for ensuring the stability, security, and efficiency of our IT systems, including servers, networks, and end-user devices. This position requires a proactive approach to managing infrastructure and supporting organizational technology needs.<br><br>Responsibilities:<br>• Administer and maintain Windows Servers, both physical and virtual, using platforms like Hyper-V and Proxmox.<br>• Manage Active Directory, Office 365, and Azure applications to ensure seamless functionality.<br>• Configure and optimize Cisco switches, VLANs, routing protocols, and WatchGuard firewalls.<br>• Handle patch management, system hardening, backups with tools such as Hornet, and disaster recovery planning.<br>• Monitor system performance using tools like NinjaOne and Zabbix, addressing and resolving issues promptly.<br>• Provide Tier 2 and Tier 3 technical support, oversee the helpdesk queue, and deploy desktops and laptops.<br>• Document technical processes, configurations, and solutions to maintain clear records.<br>• Collaborate with team members to ensure IT infrastructure aligns with organizational goals.
We are looking for a skilled Systems Administrator to join our team in Malvern, Pennsylvania. This Contract to permanent position is ideal for a detail-oriented individual with expertise in Encompass Administration and system configuration, who thrives in a dynamic, collaborative environment. The role involves maintaining core mortgage systems, optimizing workflows, and ensuring seamless integrations to support business objectives.<br><br>Responsibilities:<br>• Administer and configure the Loan Origination System (Encompass) and other core mortgage systems to ensure optimal functionality.<br>• Troubleshoot system issues, providing timely resolution and support to end-users.<br>• Manage user roles, profiles, security settings, and loan setup configurations, including advanced coding as required.<br>• Collaborate with management to enhance system integrations and align technology solutions with business needs.<br>• Lead projects for the implementation and upgrade of mortgage applications, maintaining vendor relationships and coordinating releases.<br>• Provide training and documentation to end-users, ensuring compliance with internal audits and disaster recovery protocols.<br>• Monitor system effectiveness and implement improvements to meet organizational goals.<br>• Communicate project updates, system changes, and issue resolutions effectively to stakeholders.<br>• Support adherence to regulatory requirements, including risk management and compliance protocols.<br>• Promote a collaborative team environment and uphold organizational values in all interactions.
We are looking for a skilled Systems Administrator to oversee the installation, configuration, and maintenance of hardware and software systems. This role involves ensuring optimal performance, security, and reliability of the organization's IT infrastructure while adhering to established standards. The ideal candidate will have a proactive approach to technical research and innovation to enhance system capabilities.<br><br>Responsibilities:<br>• Manage and maintain the organization's Active Directory structure to ensure seamless user authentication and resource management.<br>• Configure, monitor, and troubleshoot Windows Server environments to ensure stability and security.<br>• Provide support and administration for systems running Windows 10, ensuring user productivity and system efficiency.<br>• Oversee the deployment, operation, and maintenance of Dell Technologies hardware to meet organizational needs.<br>• Administer Citrix technologies to facilitate secure and efficient remote access solutions.<br>• Implement and manage cloud-based services within Azure to optimize performance and scalability.<br>• Leverage artificial intelligence tools, including Copilot, to enhance system functionality and efficiency.<br>• Conduct regular system updates, patches, and backups to safeguard data and maintain compliance.<br>• Collaborate with teams to identify and address technical challenges, ensuring smooth system operations.<br>• Research and integrate new technologies to drive innovation and improve infrastructure capabilities.
We are looking for a skilled IBM i Infrastructure Systems Administrator to join our team in Dayton, New Jersey. In this role, you will be responsible for maintaining and optimizing Linux and IBM i environments, ensuring system reliability, security, and seamless integration with business applications. The ideal candidate will bring deep expertise in legacy systems and modern technologies, along with a proactive approach to troubleshooting and system enhancements.<br><br>Responsibilities:<br>• Manage and support Linux and IBM i system environments, ensuring their reliability and performance.<br>• Diagnose and resolve issues in legacy systems, including performing repairs and tuning for optimal performance.<br>• Coordinate hardware installations, upgrades, and migrations to maintain system efficiency.<br>• Develop and implement security protocols to safeguard systems and ensure compliance with data protection standards.<br>• Configure and optimize network connectivity, protocols, and performance for IBM i and AS/400 platforms.<br>• Design and deploy custom integrations between legacy systems and modern applications or infrastructure.<br>• Provide technical expertise for system integration, security enhancements, and legacy application support.<br>• Document processes, security measures, and workflows to ensure operational consistency.<br>• Monitor system performance and recommend improvements to enhance efficiency and security.<br>• Collaborate with cross-functional teams to align technology solutions with business needs.
<p>We are seeking an experienced and resourceful <strong>Office Administrator</strong> to oversee the day-to-day operations of a busy office environment. The ideal candidate will bring a solutions-oriented mindset to ensure the smooth functioning of office logistics, vendor management, and administrative support. This position is 100% on-site and requires excellent organizational and multitasking skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor office supply inventory and place orders as needed.</li><li>Act as the first point of contact for incoming calls and visitors, providing excellent customer service.</li><li>Manage vendor relationships, ensuring timely delivery of services and supplies.</li><li>Coordinate office maintenance and repairs in collaboration with external service providers.</li><li>Assist with the preparation of reports, presentations, and other administrative documents.</li><li>Support team events and meetings, including scheduling, note-taking, and room set-up.</li></ul><p><br></p>
We are looking for a Senior Salesforce Administrator to take ownership of our Salesforce ecosystem and drive its strategic development. Based in Radnor, Pennsylvania, this role involves designing, implementing, and maintaining Salesforce solutions that align with business goals. The ideal candidate will be highly skilled in Salesforce architecture, data governance, and automation, while also excelling in collaboration with stakeholders and external vendors.<br><br>Responsibilities:<br>• Lead the architectural design and governance of the Salesforce platform across various clouds, including Sales, Service, Marketing, and Experience.<br>• Drive the full implementation process of Salesforce, encompassing requirements analysis, solution design, data migration, and user training.<br>• Develop and deploy advanced automation tools, such as Flow, Apex, and Process Builder, to optimize workflows and business processes.<br>• Partner with executive stakeholders to ensure Salesforce functionalities align with organizational objectives.<br>• Manage collaboration with third-party vendors for Salesforce solutions, while taking ownership of ongoing maintenance and support.<br>• Oversee data architecture and governance, ensuring compliance, security, and data accuracy across the platform.<br>• Research, evaluate, and integrate third-party applications from the AppExchange and custom-built solutions.<br>• Stay updated on Salesforce releases and proactively implement new features to enhance business operations.<br>• Create and maintain detailed documentation, including system architecture, workflows, and training materials.<br>• Perform additional duties as assigned to support organizational needs.
We are looking for a skilled Microsoft 365 Administrator to oversee the implementation, management, and optimization of Microsoft 365 applications and solutions. Based in Easton, Pennsylvania, this role will involve ensuring seamless integration, maintaining security standards, and delivering training to staff and end-users. The ideal candidate will have hands-on experience with Azure cloud services and a strong ability to develop governance documentation while staying updated on emerging technologies.<br><br>Responsibilities:<br>• Research, recommend, and implement Microsoft 365 solutions, including applications like Teams, SharePoint, OneDrive, and PowerApps.<br>• Manage and administer Microsoft Outlook and Exchange systems to ensure optimal functionality.<br>• Create, maintain, and update governance documentation for Microsoft 365 applications.<br>• Provide technical support to employees for configuration issues and general troubleshooting across Microsoft 365 applications.<br>• Collaborate with stakeholders to enforce application compliance and ownership of site content.<br>• Partner with vendors and internal teams to test and integrate applications with Microsoft 365.<br>• Oversee security administration for Microsoft 365 in coordination with the information security team.<br>• Monitor updates and new releases for Microsoft 365, ensuring campus-wide communication about upcoming changes.<br>• Deliver training programs for staff and end-users on Microsoft 365 applications such as Teams, OneDrive, and Outlook.<br>• Provide maintenance and system support to ensure consistent application uptime and efficient performance.
<p>A dynamic and growing company is seeking a <strong>Benefits Administrator</strong> to manage employee benefits programs and serve as the primary point of contact for benefits-related inquiries. This role will oversee enrollment, compliance, and continuous improvement of benefit offerings to enhance employee satisfaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer employee benefits programs, such as health, dental, vision, 401(k), and disability plans.</li><li>Support open enrollment periods, including education sessions and documentation preparation.</li><li>Ensure compliance with government regulations, including ACA, COBRA, and HIPAA.</li><li>Manage benefit enrollments, changes, and terminations across applicable systems.</li><li>Act as a liaison between employees and benefit vendors to resolve benefit-related concerns.</li></ul>
We are looking for a skilled SQL Database Administrator to join our team in Malvern, Pennsylvania. This is a Contract-to-permanent position where you will play a pivotal role in maintaining, securing, and optimizing our database systems. If you have a strong background in database administration with expertise in Microsoft SQL Server and MySQL, we encourage you to apply.<br><br>Responsibilities:<br>• Perform daily administration tasks to ensure the efficient operation of database systems.<br>• Evaluate database content and data from an information security perspective to identify potential vulnerabilities.<br>• Implement security measures by hardening databases and applying necessary patches to protect against threats.<br>• Provide ongoing support and management of organizational database environments.<br>• Maintain and optimize Microsoft SQL Server and MySQL databases to uphold performance standards.
<p>We are offering an exciting opportunity in the Wholesale Distribution industry, specifically for a Network Administrator. As a Network Administrator, you'll be involved in a variety of tasks, including network and security management, database administration, and other duties involving IT asset management and compliance.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Overseeing network security, including the development and maintenance of network configurations.</p><p>• Handling network performance issues and ensuring accessibility for users.</p><p>• Implementing network security controls as needed.</p><p>• Managing site-to-site VPNs as part of the network and security tasks.</p><p>• Installation, configuration, and maintenance of DBMS such as MySQL, SQL Server, Progress, and Oracle.</p><p>• Conducting regular database backups, recovery, and maintenance to ensure data integrity.</p><p>• Monitoring database performance and optimizing queries to enhance efficiency.</p><p>• Implementing and overseeing database security measures.</p><p>• Troubleshooting any database-related issues and providing technical support for users.</p><p>• Participating in Help Desk Operations, including supervision, scheduling, and remediation actions.</p><p>• Managing IT assets, including hardware, software, and equipment.</p><p>• Ensuring compliance with software licensing, policies, and procedures.</p><p>• Keeping up with emerging products, services, and protocols to assess potential installation and/or impact.</p>
<p>Manufacturing company in the Montgomery County area seeks an Accounts Receivable Administrator with manufacturing experience. In this role you will review client accounts, assist with credit memos, process client refunds, monitor outstanding receivables, prepare regular reports on collection performance, support month-end and year-end close processes, review and analyze AR aging reports, collaborate with sales, customer service, and other departments to resolve billing disputes, and assist in developing and implementing policies and procedures to improve efficiency and reduce delinquency. The ideal Accounts Receivable Administrator will be responsible for meeting collection targets, monitoring KPIs, and ensuring compliance with GAAP standards.</p><p><br></p><p>Primary Responsibilities</p><p>· Ensure invoices are processed on-time</p><p>· Follow-p on overdue accounts and escalate issues as necessary</p><p>· Process and post client payments</p><p>· Customer Account Maintenance</p><p>· Ensure compliance with internal controls, GAAP, and company policies</p><p>· Handle AR invoice discrepancies</p><p>· Verify monthly recurring vendor transactions</p><p>· Coordinate with internal sales team on account updates</p><p>· Prepare financial collection statements</p>
We are looking for an experienced Database Administrator to join our team in Allentown, Pennsylvania. This long-term contract position focuses on supporting a large-scale data migration project and ensuring the integrity of database operations. The ideal candidate will possess strong technical expertise and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Configure and deploy MySQL databases to support organizational data needs.<br>• Lead the migration of sensitive student and staff data from the Sapphire system to the PowerSchool platform.<br>• Perform data mapping and manipulation using specialized file formats to ensure seamless integration.<br>• Develop and execute scripts, including PowerShell and Excel macros, to automate data transformation processes.<br>• Conduct thorough data validation to maintain accuracy and compliance with security protocols.<br>• Collaborate with IT teams and leadership to align database solutions with project goals.<br>• Optimize database performance and troubleshoot issues to ensure uninterrupted operations.<br>• Document processes and provide technical support throughout the migration lifecycle.
We are looking for an experienced Database Administrator to join our team on a long-term contract basis in Philadelphia, Pennsylvania. In this role, you will play a crucial part in maintaining, optimizing, and securing database systems that support insurance claims processes. This position offers an opportunity to work in a mission-driven organization dedicated to protecting policyholders and ensuring financial stability.<br><br>Responsibilities:<br>• Manage and maintain Microsoft Access front-end applications connected to SQL Server back-end databases.<br>• Perform routine database maintenance tasks, including backups, restores, and integrity checks to ensure system reliability.<br>• Develop, modify, and optimize database queries, stored procedures, and reports to support claims processing.<br>• Monitor and improve system performance, availability, and security within the claims database environment.<br>• Collaborate with claims processing teams to understand workflows, data requirements, and reporting needs.<br>• Document database structures, dependencies, and support procedures for efficient system management.<br>• Work with IT leadership to explore modernization or migration strategies for legacy systems.<br>• Create and maintain PowerShell scripts to automate data tasks, file transfers, system monitoring, and reporting.<br>• Oversee secure data transmission processes with external stakeholders and troubleshoot issues in coordination with partners.<br>• Conduct regular performance monitoring of databases, scheduled jobs, and logs to ensure system integrity.
We are offering an exciting opportunity for a Database Administrator in the Hi Tech Engineering industry, located in Basking Ridge, New Jersey. The role involves the management of database systems, ensuring their optimal function and security. This position is an integral part of our team, and we are looking for someone who can effectively maintain and improve our database infrastructure.<br><br>Responsibilities:<br><br>• Manage and maintain cloud-based Data Integration tools, such as Azure Data Factory and Informatica IICS.<br>• Utilize enterprise job scheduler and orchestration tools for efficient task management.<br>• Employ enterprise Managed File Transfer tool (Cleo Harmony or equivalent) to securely transfer files.<br>• Oversee and maintain MS SQL Server DB, Azure SQL DB, and SQL DB Managed Instance.<br>• Design, implement, and maintain Business Intelligence systems and dashboards.<br>• Analyze existing systems and provide quick solutions to resolve issues and meet new requirements.<br>• Apply knowledge and experience in the pharmaceutical industry to enhance database operations.<br>• Utilize Java programming language for database-related tasks.<br>• Administer and optimize database systems for EO/IR systems, Microsoft Azure, Microsoft SQL Server, MySQL, and other relevant platforms.<br>• Implement backup technologies, cluster analysis, configuration management, and design controls for database administration.
<p>We are looking for an experienced Endpoint Administrator to join our team in Blue Bell, Pennsylvania. In this Contract-to-Permanent role, you will play a vital part in managing endpoint devices, ensuring compliance, and providing executive-level IT support. This position is ideal for someone with expertise in mobile device management and strong communication skills to interact with diverse stakeholders.</p><p>**4 days a week onsite in Blue Bell, PA office </p><p><br></p><p>Responsibilities:</p><p>• Manage mobile device policies, oversee patching updates, and ensure compliance for iOS devices using tools such as MobileIron and Intune.</p><p>• Develop and implement automation workflows using PowerShell to streamline workstation management and OS deployments.</p><p>• Handle advanced tasks such as task sequencing, Autopilot configurations, and PowerShell scripting for efficient endpoint administration.</p><p>• Act as a Tier 3 escalation point to resolve complex IT issues, including connectivity problems and site outages.</p><p>• Provide high-level support for executives, offering personalized assistance and ensuring seamless technology use for C-level stakeholders.</p><p>• Collaborate with the ServiceNow platform to manage and track IT service requests.</p><p>• Ensure the security and functionality of all endpoint devices by maintaining up-to-date patches and configurations.</p>
Primary Responsibilities: <br>• Develop and maintain detailed test scripts and test cases based on new and evolving website functionality. <br>• Execute test cases including end-to-end testing to validate functionality, usability, integration, and cross-browser compatibility. <br>• Log bugs and issues clearly and consistently within Jira, including steps to reproduce and indicating severity for all bug prioritization. <br>• Monitor Jira to track bug resolution progress and retesting activities. <br>• Collaborate closely with development teams to ensure timely fixes and verify issue resolution. <br>• Establish and document a repeatable testing workflow: test → log → resolve → retest → ready for business test → close. <br>• Perform smoke/sanity testing for initial build validation. <br>• Responsible and accountable for system and regression testing to validate system integrity after code changes. <br>• Serve as a consultant with Compliance Testing and Security Testing. <br>• Remain responsive with System testing and Regression testing updates resulting from changes with unit testing and disaster recovery testing. <br>• Support User Acceptance Testing (UAT) processes and coordinate with business testers as needed. <br>• Create and maintain test documentation and QA metrics to communicate status and risks. <br>• Ensure test coverage across supported browsers and devices to maintain consistent user experience. <br>• Coordinate and lead bug management with vendors and AD project team member with input from Product Owner and IT. <br>• Fulfill Quality Assurance responsibilities through Implementation including warranty. <br>• Participate in daily stand up and report on bug status and escalate blockers/concerns to PM and IT Manager. <br><br>Qualifications: <br>• Bachelor’s degree in Information Systems, Computer Science, or related field, or equivalent experience. <br>• 3+ years of experience in website quality assurance or software testing roles. <br>• Strong understanding of the software development lifecycle and QA methodologies. <br>• Experience using Jira or similar issue tracking tools. <br>• Detail-oriented with strong analytical and troubleshooting skills. <br>• Excellent written and verbal communication skills. <br>• Ability to work independently and collaboratively in a fast-paced project environment. <br>• Familiarity with content management systems such as Drupal is a plus. <br>• Experience in Agile/Scrum environments is preferred. <br><br>Knowledge, Skills, and Abilities: <br>• Strong understanding of web technologies (HTML, CSS, JavaScript) to help identify front-end issues and better communicate with developers. <br>• Experience with Drupal CMS or other content management systems to understand site structure and admin workflows. <br>• Familiarity with cross-browser and responsive design testing tools. <br>• Knowledge of QA tools and test case management systems. <br>• Understanding of software testing principles including functional, regression, smoke, and UAT testing. <br>• Ability to create and optimize test documentation to track cases, issues, and retesting outcomes. <br>• Experience in Agile development environments, including participation in sprint planning and retrospectives. <br>• Clear and concise communication skills to effectively report bugs and collaborate with cross-functional teams.
We are looking for a skilled Systems Engineer to join our team in West Chester, Pennsylvania. In this position, you will be responsible for designing, maintaining, and optimizing infrastructure across Azure and on-premise environments. The ideal candidate will possess strong technical expertise, a collaborative approach, and a commitment to operational excellence.<br><br>Responsibilities:<br>• Develop and implement secure and scalable infrastructure solutions for both Azure and on-premise environments.<br>• Manage and deploy infrastructure as code using Terraform, ensuring modularity and security.<br>• Monitor system performance and proactively address issues to ensure high availability and disaster recovery readiness.<br>• Collaborate with cross-functional teams to plan and execute infrastructure changes effectively.<br>• Research and apply industry best practices to enhance infrastructure reliability and security.<br>• Troubleshoot and resolve technical issues related to networking, storage, and virtualization.<br>• Maintain accurate documentation and share knowledge with team members to improve processes.<br>• Uphold high standards of integrity by seeking guidance when faced with uncertain tasks or risks.<br>• Ensure compliance with security protocols and operational best practices.
Job Description: <br><br>General Description: <br>This position will provide computer services and support to all USI offices and clients. This position's major responsibility area is to manage and maintain our Enterprise Network infrastructure and related systems as well as participating on a team providing general Tier-2 and 3 services to the organization.<br><br>Responsibilities:<br>• Work with senior engineer responsible for the installation, maintenance, administration, and upgrades of the enterprise Network Infrastructure Platforms<br>• Monitor network systems and data centers to ensure peak performance<br>• Troubleshoot, analyze, and resolve system outages, working with vendors as necessary<br>• Work with vendors, clients, carriers and technical staff on network implementation, optimization, security and ongoing management<br>• Develop preventative maintenance programs, business continuity and disaster recovery plans in cooperation with corporate security. Maintain, document, and test these plans regularly <br>• Adhere to the design, programming, and application standards as setup by the company and vendor best practices<br>• Work support ticket queues and resolve in a timely manner<br>• Ability to work weekends and after-hours as necessary to resolve operational issues and manage server systems including but not limited to maintaining security patch cycles<br>• Perform other duties as assigned<br><br>Knowledge, Skills and Abilities:<br>• CCNA certification is preferred<br>• BA/BS degree in technical discipline preferred<br>• 3+ years’ experience in an enterprise setting<br>• Prior experience with router/switch/firewall installation and configuration required <br>• Firewall experience required<br>• Experience with wireless LAN controllers preferred<br>• Understanding of VoIP/Video interaction with the network <br>• Experience coding/scripting/APIs and automation is a plus<br>• Prior experience with; Microsoft Office and ServiceNow is preferred <br>• Strong organizational skills, excellent communication, and people skills<br>• Must be able to work independently and in a team environment
<p>Job Summary: Works on a variety of control system projects. Leads individual project related tasks and/or complicated large-scale projects in their entirety. Provides engineering support on projects/tasks that are led by others. Assumes ultimate responsibility for the assigned projects/tasks. Takes direction and seeks guidance from assigned project leads, the supervisors, and company leadership.</p><p><br></p><p>Duties and Responsibilities: Technical Responsibilities:</p><ul><li>Completely self-sufficient in the field.</li><li>Lead and assist with start-up and commissioning of control systems.</li><li>Lead and perform Factory Acceptance Tests (FAT).</li><li>Experienced in reading and interpreting piping & instrumentation diagrams and wiring diagrams. Able to provide feedback regarding field conditions versus drawings.</li><li>Experienced with Human-Machine Interface (HMI) and Programmable Logic Controller (PLC) applications.</li><li>Demonstrates deep understanding of the company’s Quality Management System (QMS).</li><li>Provide review of standard documents generated by others for technical, grammatical, and aesthetic content.</li><li>Firm understanding of complex control system design.</li><li>Provide instrumentation specifications for complex control systems.</li><li>Demonstrate thorough understanding of Information Technology (IT) system, network infrastructure, and computer system design, as it relates to control system integration.</li></ul><p><br></p><p><br></p><p>Project Responsibilities:</p><ul><li>Complete assigned tasks accurately, on schedule, and under budget.</li><li>Understand the scope of work assigned to you, identify when issues arise that are beyond that scope, and communicate those issues to the assigned project lead.</li><li>Lead individual project related tasks and/or small to mid-sized projects in their entirety.</li><li>Take on the role of the customer’s main contact on those projects that the employee is assigned to lead.</li><li>Communicate in an effective, positive, and proactive manner with customers and trade partners.</li><li>Anticipates possible issues that may arise during a project and proactively plans solutions.</li><li>Seeks opportunities for new work with customers and contractors.</li><li>Delivers detailed feedback on project and task assignments.</li><li>Demonstrates an understanding of project contracts and specifications.</li><li>Ability to identify and manage risks.</li></ul>
<p>Global, technology firm seeks a Payroll Administrator who can process multi-state payroll for 500+ employees on a bi-weekly basis. In this role, you will process high volume payroll, handle payroll records, ensure compliance with tax regulations, calculate and deduct tax withholdings/benefits/garnishments, reconcile payroll discrepancies and investigate errors, review and approve timecards, submit journal entries, process salary adjustments, assist with time-off, and prepare financial reports. This Payroll Administrator must have a high attention to detail, possession excellent knowledge of payroll, wage and tax laws, and have the ability to multi-task time sensitive request.</p><p> </p><p>What you get to do daily</p><p>· Enter and process employee payroll data</p><p>· Complete payroll journal entries and adjustments</p><p>· Provide administrative support</p><p>· Coordinate with Human Resources as needed</p><p>· Assist with payroll audit</p><p>· Verify timekeeping records and resolve discrepancies</p><p>· Enter new clients in payroll system</p><p>· Correspond with clients on payroll process improvements</p><p>· Prepare periodic payroll reports</p>
<p>We are looking for an experienced Azure Cloud Infrastructure Engineer to join our team in Malvern, Pennsylvania. In this hands-on role, you will collaborate with architects, DevOps engineers, and cybersecurity experts to build, maintain, and optimize a hybrid cloud platform. </p><p>**onsite 3-4 days a week in office</p><p><br></p><p>Responsibilities:</p><p>• Deploy and manage Azure services, including App Services, Virtual Machines, ExpressRoute, and Storage Accounts.</p><p>• Manage network infrastructure, incorporating NSGs, Private Endpoints, Route Servers, and ExpressRoute Gateways.</p><p>• Oversee infrastructure incident management, including change control, patching, and root cause analysis.</p><p>• Infrastructure as Code (IaC) using Bicep </p><p>• Create and manage CI/CD pipelines for infrastructure using Azure DevOps or GitHub Actions.</p><p>• Apply the Microsoft Azure Well-Architected Framework to enhance security, performance, and cost efficiency of the platform.</p><p>• Support the migration of legacy systems to Azure-native services and assist with containerized workload delivery through Azure Container Instances or App Services.</p><p><br></p>
<p>Responsibilities:</p><p>• Coordinate and manage identity and access management projects, ensuring deadlines are met and deliverables are completed successfully.</p><p>• Collaborate with global teams to design, build, and deploy services across the Americas zone.</p><p>• Oversee the overhaul of delegation models for Active Directory, including permissions and access enhancements.</p><p>• Configure access controls and ensure security improvements within directory services.</p><p>• Utilize technical knowledge of Active Directory and Azure Entra ID to support project execution and troubleshooting.</p><p>• Facilitate meetings with various IT stakeholders, driving discussions and documenting outcomes.</p><p>• Prepare technical documentation and reports using Microsoft Word, Excel, and PowerPoint.</p><p>• Leverage ServiceNow for ticketing and tracking project-related tasks.</p><p>• Conduct research on new technologies to support ongoing and future initiatives.</p><p>• Act as a liaison between technical teams and business units to ensure clear communication and alignment.</p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
We are in the process of recruiting a Network Engineer for our team based in Moorestown, New Jersey. The key role of the Network Engineer will be to install, support, and maintain server hardware and software infrastructure, as well as to perform a variety of network-related tasks in our organization.<br><br>Responsibilities:<br><br>• Execute installation, support, and maintenance tasks for new server hardware and software infrastructure.<br>• Manage migrations of Exchange to Exchange or Office 365 and Active Directory.<br>• Operate and provide support for Dell and IBM servers and SANs, with a working knowledge of iSCSI required.<br>• Undertake installation, upgrades, and support for VMware and Hyper V environments.<br>• Conduct installation and support for SonicWall and other major vendor network equipment and firewalls.<br>• Oversee email, anti-spam, and virus protection, along with setting up user accounts, permissions, and passwords.<br>• Monitor and troubleshoot network usage, issues, and outages.<br>• Ensure cost-effective and efficient use of servers.<br>• Propose and implement IT solutions to business and management problems for clients.<br>• Analyze and resolve faults, ranging from a major system crash to minor issues.<br>• Implement routine preventative measures and maintain and monitor network security, especially when the network connects to the internet.<br>• Provide training and technical support for users with varying levels of IT knowledge and competence.<br>• Collaborate closely with customer staff and other IT staff.<br>• Plan and implement future IT developments and undertake project work.<br>• Provide documentation, network diagrams, and assistance with scope creation.<br>• Demonstrate excellent customer interaction skills.
We are looking for an experienced Senior Manager of Cloud Operations to lead and optimize cloud infrastructure and services. This role will focus on driving operational excellence, ensuring reliability, and fostering innovation within a high-performance team. Located in Jenkintown, Pennsylvania, this position offers the opportunity to make a significant impact by modernizing infrastructure and enhancing organizational resilience.<br><br>Responsibilities:<br>• Lead a team in managing and optimizing cloud-based and hybrid infrastructure, ensuring scalability and reliability.<br>• Develop and implement strategic plans for infrastructure modernization and operational improvements.<br>• Oversee vendor relationships, negotiate service-level agreements, and monitor performance metrics.<br>• Drive automation initiatives, including Infrastructure-as-Code and CI/CD pipelines.<br>• Establish clear accountability and urgency within the team to meet organizational goals.<br>• Collaborate across departments and with external partners to ensure seamless service delivery.<br>• Mentor team members to foster growth and build a high-performing team.<br>• Monitor and analyze KPIs and SLAs to guide continuous improvement efforts.<br>• Ensure compliance with cybersecurity standards and best practices.<br>• Lead transformation efforts to enhance resilience and adapt to evolving technology trends.
