We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Lititz, Pennsylvania. In this long-term contract position, you will play a vital role in providing exceptional service and support to customers, ensuring their inquiries are addressed promptly and accurately. The role requires strong organizational skills and the ability to manage various administrative tasks efficiently.<br><br>Responsibilities:<br>• Respond to customer inquiries and provide accurate information regarding account details and services.<br>• Provide fuel price quotes to customers who call in, ensuring clarity and precision.<br>• Create and manage new customer accounts, maintaining accurate records.<br>• Process orders for residential and commercial fuel, including specialized markets as needed.<br>• Handle daily payment postings for cash, checks, and credit cards, and reconcile credit card reports.<br>• Prepare bank deposits and ensure accuracy in financial documentation.<br>• Assist in assembling quotations, proposals, and promotional materials for the department.<br>• Participate in after-hours on-call rotations to address urgent customer needs.<br>• Support dispatch operations when required to ensure smooth delivery processes.
<p>Robert Half is seeking a motivated Customer Service Representative to deliver an exceptional experience to every client. In this role, you’ll serve as the first point of contact, assisting customers via phone, email, and chat, and providing timely solutions to inquiries and issues.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer requests and questions across multiple communication channels.</li><li>Resolve product or service problems by clarifying customer complaints, determining root causes, and delivering effective solutions.</li><li>Document all interactions and follow company guidelines for issue escalation when necessary.</li><li>Maintain accurate records of customer contacts and transactions.</li><li>Demonstrate empathy, patience, and a positive attitude throughout all customer interactions.</li><li>Collaborate with internal teams to address customer needs.</li><li>Stay current with product knowledge, policies, and system updates.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Bilingual in Spanish Customer Service Representative to join our team in Mount Laurel, New Jersey. This is a long-term contract position, offering an opportunity to grow within the organization while delivering exceptional service to our clients. The role involves handling customer inquiries related to their account and ensuring accurate data entry in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls from customers, addressing inquiries</p><p>• Assist customers with updating personal information, such as addresses and names, in their accounts.</p><p>• Provide accurate information and direct customers to appropriate departments or personnel for further assistance.</p><p>• Maintain precise and timely data entry to ensure customer records are up to date.</p><p>• Deliver exceptional customer service while adhering to company policies and procedures.</p><p>• Log all customer interactions and follow up as necessary to ensure resolution.</p><p>• Collaborate with team members and supervisors to enhance service delivery and resolve issues efficiently.</p><p>• Stay punctual and ready to start work promptly at scheduled hours.</p><p>• Adapt to a dynamic work environment while meeting high standards of conduct</p>
<p>We are looking for a dedicated Customer Experience Specialist to join a leading financial services organization on a contract basis. This Customer Experience Specialist role is located in the Greater Philadelphia Region and involves providing exceptional administrative and client support to ensure seamless operations. The ideal Customer Experience Specialist candidate thrives in a fast-paced environment and demonstrates excellent organizational and communication skills.</p><p><br></p><p>What you get to do every single day:</p><p>• Coordinate and schedule meetings while managing calendars with precision.</p><p>• Send meeting invitations and links, ensuring all participants have the necessary information.</p><p>• Record and document meeting minutes for future reference and action.</p><p>• Perform accurate data entry and maintain organizational records.</p><p>• Manage and update spreadsheets to ensure data consistency.</p><p>• Respond to client inquiries with professionalism and resolve any concerns.</p><p>• Support client relations through additional administrative tasks and projects.</p><p>• Collaborate with internal teams to enhance overall client experience.</p>
<p>Robert Half is seeking a proactive and customer-focused <strong>Customer Service Specialist</strong> to support one of our growing client partners. This role is ideal for individuals who are passionate about delivering excellent service, strengthening customer relationships, and helping clients navigate products, services, and solutions with confidence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer questions via phone, email, chat, or case management systems</li><li>Resolve issues by researching solutions, coordinating with internal teams, and following up promptly</li><li>Support order processing, account maintenance, and general customer requests</li><li>Record all interactions accurately in CRM or ticketing platforms</li><li>Identify trends in customer feedback and share insights to help improve service processes</li><li>Assist customers with onboarding, product navigation, and troubleshooting</li><li>Maintain a professional, customer-first approach in every interaction</li><li>Meet established performance and quality metrics</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service team member to join our team in the Trevose, Pennsylvania area. This role is essential for ensuring seamless communication between customers and internal teams, while maintaining high standards of service. The ideal candidate will excel in building strong relationships, managing accounts, and addressing customer needs with precision and care.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate effective communication with customers to address inquiries and concerns promptly.</p><p>• Develop and maintain strong relationships with clients to ensure satisfaction and trust.</p><p>• Monitor customer accounts, managing processes from order placement to invoicing.</p><p>• Investigate and resolve customer concerns efficiently, keeping management informed of potential challenges.</p><p>• Collaborate with the team to align customer goals with company objectives and capabilities.</p><p>• Assist with new product development initiatives in coordination with the Project Manager.</p><p>• Provide accurate updates on order and billing statuses during weekly sales meetings.</p><p>• Utilize internal systems to execute job-related tasks, including tracking artwork and managing packaging records.</p><p>• Follow up on emails and other communications in a timely manner to ensure smooth operations.</p><p>• Ensure all procedures and quality standards are consistently met.</p>
<p>Robert Half is seeking an engaging and service-driven <strong>Customer Experience Specialist</strong> to support one of our valued client organizations. This role is ideal for someone who thrives on problem-solving, building relationships, and creating positive interactions that enhance the overall customer journey. If you are a strong communicator who enjoys helping others and improving processes, this is an excellent opportunity to grow your career.</p><p><br></p><p><strong>Responsibilities</strong></p><p>In this position, you will:</p><ul><li>Serve as the primary contact for customer inquiries via phone, email, chat, or ticketing systems</li><li>Provide timely and accurate assistance to resolve customer concerns</li><li>Process orders, returns, account updates, and general service requests</li><li>Document customer interactions and maintain detailed records in CRM systems</li><li>Proactively identify opportunities to enhance customer satisfaction</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Support customer onboarding, product education, and troubleshooting</li><li>Contribute feedback to improve processes, workflows, and service efficiencies</li><li>Maintain professionalism and empathy in all customer interactions</li></ul>
<p>Robert Half is currently seeking an organized and motivated Sales Support Specialist to join a local and dynamic team. In this collaborative role, you will play a key part in supporting sales organization—ensuring exceptional service for clients and enabling the sales team to maximize their impact.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide daily administrative support to the sales team, including preparing proposals, contracts, and presentations.</li><li>Manage customer accounts and respond to client inquiries promptly and professionally.</li><li>Maintain and update CRM data to ensure accurate tracking of leads, opportunities, and sales activities.</li><li>Coordinate schedules, meetings, and travel arrangements for sales team members.</li><li>Assist with sales report generation and data analysis to support decision-making.</li><li>Work cross-functionally with other departments to facilitate smooth order processing and resolve customer issues.</li><li>Continuously identify ways to streamline sales processes and increase team efficiency.</li></ul><p><br></p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
We are looking for a dedicated Call Center Specialist to join our team in Somerset, New Jersey. In this role, you will handle inbound customer inquiries, provide exceptional service, and ensure customer satisfaction through efficient communication and problem-solving. This is a long-term contract position offering the opportunity to work in a dynamic environment within the health and biotech industry.<br><br>Responsibilities:<br>• Respond promptly to incoming calls, addressing customer questions and concerns with professionalism.<br>• Deliver high-quality customer service by effectively handling inquiries and resolving issues.<br>• Maintain accurate records of customer interactions and transactions.<br>• Collaborate with team members to enhance customer experience and share best practices.<br>• Utilize basic office tools and software to manage call center operations efficiently.<br>• Ensure compliance with company policies and procedures during all interactions.<br>• Provide detailed product or service information to customers when required.<br>• Identify and escalate unresolved issues to the appropriate department for further assistance.<br>• Demonstrate a thorough understanding of call center processes and standards.<br>• Continuously strive to improve customer satisfaction through proactive communication and support.
<p>Our client, a CPA firm in the greater Wilkes-Barre area, is seeking to hire a Tax and Audit Manager to join their team. The Tax and Audit Manager is a senior-level professional responsible for managing the firm’s tax compliance, advisory, and audit review functions. This role provides day-to-day technical leadership to staff accountants and tax preparers while coordinating closely with the firm’s non-working owner and Office Manager to ensure timely, accurate, and compliant service delivery.</p><p><br></p><p>The Tax and Audit Manager oversees individual, corporate, and partnership tax engagements; monitors staff workflow and quality; manages filing deadlines and extensions; responds to taxing authority notices; and advises clients on tax planning and savings opportunities.</p><p><br></p><p>Essential Duties and Responsibilities</p><p>Tax Compliance & Technical Oversight</p><p>• Manage and oversee the preparation, review, and timely filing of:</p><p>• Individual income tax returns</p><p>• Corporate and S-corporation returns</p><p>• Partnership returns</p><p>• Related state and local filings</p><p>• Ensure accuracy, completeness, and compliance with federal, state, and local tax laws and professional standards.</p><p>• Review complex tax returns and resolve technical issues prior to submission.</p><p>• Manage extensions, estimated tax payments, and filing calendars for all clients.</p><p>• Monitor changes in tax law and assess firm and client impact.</p><p><br></p><p>Client Service & Tax Advisory</p><p>• Serve as a primary technical contact for assigned clients.</p><p>• Advise clients on tax planning strategies and legitimate tax savings opportunities.</p><p>• Assist with and respond to IRS and state tax notices, audits, and correspondence.</p><p>• Coordinate with clients to obtain complete and timely tax information.</p><p>• Communicate complex tax matters in a clear, professional, and practical manner.</p><p><br></p><p>Audit Responsibilities</p><p>• Review audit workpapers and draft financial statements for accuracy and compliance.</p><p>• Assist with audit planning, supervision, and quality control.</p><p>• Prepare or review audit reports for submission, subject to final approval by the firm owner.</p><p>• Ensure adherence to applicable auditing standards and firm policies.</p><p><br></p><p>Staff Supervision & Workflow Management</p><p>• Lead, mentor, and support staff accountants, tax preparers, and seasonal personnel.</p><p>• Assign work, monitor progress, and ensure deadlines are met during tax season and throughout the year.</p><p>• Review staff work and provide constructive feedback and training.</p><p>• Assist in onboarding and training new staff members.</p><p>• Identify workflow inefficiencies and recommend improvements.</p><p><br></p><p>Office Operations & Process Management</p><p>• Coordinate with the Office Manager on tax season scheduling, staffing needs, and workflow planning.</p><p>• Assist in developing, updating, and documenting tax office procedures, checklists, and quality control processes.</p><p>• Support firm-wide compliance with internal policies and professional standards.</p><p>• Participate in continuous improvement of systems, templates, and procedures.</p><p><br></p>
<p>We are looking for a dedicated Office Assistant to join our team in the New Brunswick area. This is a contract to permanent opportunity within the food and food processing industry, offering a pathway to long-term employment with competitive benefits and growth potential. The ideal candidate will play a key role in supporting our sales team and ensuring seamless operations in a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to sales representatives and managers to enhance their productivity.</p><p>• Process customer orders with accuracy and ensure prompt delivery.</p><p>• Collaborate with sales executives to create and implement effective sales strategies.</p><p>• Address and resolve customer inquiries and issues in a timely and detail-focused manner.</p><p>• Prepare essential sales documents, including contracts, proposals, and quotes.</p><p>• Coordinate with the marketing team to develop impactful sales materials and campaigns.</p><p>• Assist in organizing and managing sales events, such as tradeshows and promotional activities.</p><p>• Conduct market research to identify opportunities and trends that support sales objectives.</p><p>• Manage customer accounts in the system and ensure accurate record-keeping.</p><p>• Process customer sample requests and provide basic quality documents or certifications when needed.</p>
A well-established law firm is seeking a permanent Trust and Estate Administration Paralegal to support its Private Client, Trusts, and Estates group on a hybrid schedule in Philadelphia. The team represents executors, trustees, and beneficiaries in all areas of trust and estate administration — including estate settlement, tax return preparation and audits, ongoing trust accounting, and implementation. The firm seeks a detail-oriented and experienced paralegal who takes a practical and personalized approach to client service. <br> Ideal Candidate: The successful candidate will have 5+ years of experience in trust and estate administration, advanced knowledge of estate and trust procedures, strong interpersonal skills to build relationships with clients, and the ability to handle confidential matters with discretion. <br> experience in candidates with estate planning law firm experience should reach out directly to Kevin Ross at Robert Half in Philadelphia.
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
<p>Our client is looking for a dedicated Bodily Injury Claims Representative in the Lawrenceville, NJ area to manage non-litigation auto insurance claims, including uninsured and underinsured motorist cases. This role requires a strong understanding of insurance policies and the ability to assess claims effectively. </p><p><br></p><p>Salary is 60,000 - 79,000. </p><p><br></p><p>Benefits include medical, dental, and vision coverage, PTO, life insurance, and 401k. </p><p><br></p><p>Responsibilities:</p><p>• Investigate claims thoroughly to validate their authenticity, assess policy coverages, and determine if special investigations are necessary.</p><p>• Set appropriate reserves based on claim details and adjust them as new information becomes available.</p><p>• Negotiate settlements with claimants, attorneys, and other involved parties while adhering to company policies.</p><p>• Issue accurate payments promptly and ensure all transactions align with regulatory standards.</p><p>• Recognize potential fraud or questionable claims and escalate them to the special investigation unit when required.</p><p>• Maintain organized records and follow up regularly to ensure claims are resolved in a timely manner.</p><p>• Ensure compliance with state and local regulations, including NJ, PA, and Michigan Unfair Claims Practices guidelines.</p><p>• Complete other assigned duties as needed to support the claims process.</p>
<p>We are looking for a detail-oriented and friendly Receptionist to join a team on a part-time, contract basis. This role is based on site in Plymouth Meeting, Pennsylvania, and will require 15-20 hours per week over a six-month period. The ideal candidate will be organized, approachable, and capable of handling a variety of administrative tasks efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a detail-oriented and welcoming manner.</p><p>• Manage a multi-line phone system, directing calls to appropriate departments or individuals.</p><p>• Handle inbound calls promptly and efficiently, ensuring a high level of customer service.</p><p>• Perform switchboard operations for phone systems with up to 10 lines.</p><p>• Maintain the reception area to ensure it is clean and organized.</p><p>• Coordinate and manage schedules, appointments, and bookings as needed.</p><p>• Provide general administrative support to the team, including data entry and correspondence.</p><p>• Ensure timely communication and follow-ups for inquiries or requests.</p><p>• Assist with basic office tasks, such as filing and maintaining records.</p><p>• Support the implementation of any necessary organizational procedures related to reception duties.</p>
<p>A well-established, independent wealth advisory firm is seeking a Trust and Estate Attorney to join its growing team. This firm specializes in comprehensive financial planning and wealth management, with a niche focus on serving high-net-worth professionals. The team is known for its collaborative culture, deep expertise, and nationwide client base.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret complex estate planning documents to ensure accuracy and alignment with legal standards.</p><p>• Develop estate plans that align with clients' personal and financial objectives.</p><p>• Conduct thorough legal research on trusts, estates, and related topics to support client strategies.</p><p>• Partner with financial advisors to deliver integrated and effective planning solutions.</p><p>• Communicate with clients and their representatives to address legal inquiries and provide guidance.</p><p>• Draft and review legal documents with precision and attention to detail.</p><p>• Manage multiple cases simultaneously while maintaining high levels of accuracy and efficiency.</p>
We are looking for a dedicated General Office Clerk to join our team in Whitehall, Pennsylvania. This role involves handling diverse administrative tasks, including billing, inventory management, scheduling, and customer support, ensuring smooth daily operations. As a long-term contract position, this opportunity is ideal for someone who thrives in a dynamic environment and enjoys contributing to multiple areas of the business.<br><br>Responsibilities:<br>• Manage daily administrative tasks such as billing, permit processing, and responding to customer inquiries.<br>• Review and update purchase orders while maintaining proper documentation and resolving discrepancies.<br>• Organize and process installation folders, including truck stock restocking and tracking open purchase orders.<br>• Coordinate with townships and municipalities to ensure permits for equipment installations are completed accurately.<br>• Handle residential ticket billing by reviewing reports, verifying payments, correcting errors, and creating invoices as needed.<br>• Provide support to field employees by supplying purchase orders for materials and processing credit card payments.<br>• Investigate and address inventory discrepancies, ensuring accurate stock management.<br>• Assist with cross-training initiatives and provide backup support for other office functions.<br>• Perform miscellaneous tasks such as scheduling, file organization, and ad-hoc duties as assigned.
<p>Robert Half is partnering with a local manufacturing organization to hire a detail-oriented<strong> Data Entry Clerk</strong> for a long-term contract opportunity in Mountain Top, PA. This role is ideal for someone who enjoys working with data, organizing information, and supporting efficient office operations in a fast-paced environment. You’ll play a key part in maintaining accurate records and ensuring smooth documentation processes across the facility.</p><p><br></p><p>In this role, you will:</p><ul><li>Perform accurate data entry to maintain well-organized and up-to-date records</li><li>Scan and digitize documents using office scanning equipment</li><li>Ensure all scanned files are properly labeled, stored, and easily accessible</li><li>Review and verify data for accuracy before submission</li><li>Organize and manage both physical and digital filing systems</li><li>Operate scanning devices and troubleshoot minor technical issues as needed</li><li>Maintain confidentiality and handle sensitive information with care</li><li>Assist with general office duties to support the team</li><li>Collaborate with team members to keep workflows efficient and consistent</li><li>Follow company policies and procedures related to document management</li></ul>
<p>Robert Half is seeking a detail-oriented and dependable detail oriented for a General Office Warehouse contract opportunity. </p><p><br></p><p> Responsibilities: Perform accurate data entry, document filing, and organization of business correspondence Support inventory tracking and maintain up-to-date records of stock and shipments Assist with order processing, shipping, and receiving functions Collaborate with team members to ensure timely and efficient workflow Uphold company policies and contribute to a safe and positive work environment</p>
<p>We are looking for a detail-oriented Collections Specialist to join our team in Wayne, Pennsylvania. In this contract role, you will play a vital part in managing office functions, overseeing debt collection processes, and ensuring all financial transactions are handled efficiently. This position requires strong organizational skills and the ability to work collaboratively in a fast-paced manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily office operations, ensuring smooth workflow and adherence to company procedures.</p><p>• Coordinate debt collection processes, including issuing notices and following up on outstanding payments.</p><p>• Process invoices and payments accurately while maintaining detailed financial records.</p><p>• Utilize software tools such as Oracle R12 E-Business Suite and Salesforce to track financial data and manage collections.</p><p>• Prepare and review credit memos and invoice copies for quality assurance.</p><p>• Oversee scanning and document management to maintain organized records.</p><p>• Ensure alignment with hiring processes and company attendance policies.</p><p>• Monitor time management and productivity to meet deadlines effectively.</p><p>• Collaborate with team members to refine collection strategies and improve operational quality.</p><p>• Support QA management initiatives to uphold high standards in financial practices.</p>
