<p>We are looking for a dedicated Customer Service Representative in New Holland, Pennsylvania. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by addressing inquiries and resolving service issues. This position offers an opportunity to work in a dynamic environment while supporting key business operations.</p><p><br></p><p>Responsibilities:</p><p>• Handle inbound and outbound calls to address customer inquiries professionally and efficiently.</p><p>• Identify and resolve customer service issues within your designated area of authority.</p><p>• Escalate complex issues outside of your scope to the appropriate department for resolution.</p><p>• Maintain detailed records of all customer interactions and inquiries.</p><p>• Monitor trends in customer service issues and communicate them to support root cause analysis.</p><p>• Perform other duties as assigned by the supervisor to support the team.</p>
<p>Robert Half is assisting a growing, innovative company in the Lehigh Valley in their search for a <strong>Customer Service Representative</strong> to join their team on a contract basis. If you are customer-focused, detail-oriented, and thrive in a fast-paced environment, this could be a great opportunity for you!</p><p><br></p><p><strong>Position Overview:</strong></p><p>The Customer Service Specialist will support the company’s business-to-business (B2B) customers by ensuring accurate and timely handling of customer inquiries related to order placement, tracking, and updates. Your role will be pivotal in supporting the smooth flow of operational processes that impact the company’s reputation for exceptional service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Assist customers (companies) with placing orders, ensuring all details are accurate and documented properly.</li><li>Provide timely updates to customers on the status of their orders, anticipated delivery timelines, and any changes to their requests.</li><li>Maintain detailed records of customer interactions and follow standard protocols for order management.</li><li>Address and resolve customer questions or concerns professionally and efficiently.</li><li>Collaborate with internal departments to ensure swift communication and resolution of issues related to orders.</li><li>Support ongoing process improvements related to customer support and order handling.</li></ul>
<p>Are you passionate about providing excellent customer service and building meaningful connections with customers and clients? A leading company staffed by Robert Half is searching for an enthusiastic and resourceful <strong>Customer Service Representative</strong> to join their team.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver outstanding customer experiences through communication, problem-solving, and relationship building across multiple channels (phone, email, live chat, etc.).</li><li>Manage customer inquiries efficiently and professionally, ensuring timely resolution and satisfaction.</li><li>Collaborate with internal departments to address and escalate issues effectively.</li><li>Maintain accurate records, documentation, and databases to track interactions and improve processes.</li><li>Identify opportunities for process improvement and proactively contribute to elevating the customer experience.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Somerset, New Jersey. In this long-term contract role, you will be responsible for delivering exceptional support to both internal and external customers, ensuring smooth order processing and fulfillment. If you excel in communication, organization, and problem-solving, this position offers a fantastic opportunity to make a meaningful impact.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries via phone, email, or other communication channels.<br>• Process customer orders accurately, ensuring all details are captured and addressed.<br>• Handle account management tasks, including updating customer information and resolving discrepancies.<br>• Act as a liaison between customers and internal teams to ensure timely order fulfillment.<br>• Address and resolve customer issues, providing solutions and maintaining satisfaction.<br>• Maintain detailed records of customer interactions and transactions using Excel and other tools.<br>• Collaborate with team members to improve processes and enhance service delivery.<br>• Utilize Outlook and Word to manage communications and documentation effectively.<br>• Monitor and follow up on order statuses to ensure timely delivery.<br>• Stay updated on company policies and procedures to provide accurate information to customers.
A highly regarded organization in Bristol PA is seeking a Customer Service Representative for a seasonal job opportunity. This position starts as on-site, Monday through Friday. Once training is complete and you are fully trained you will be able to work remotely on Fridays. During training the hours for this position are 9am-5:30pm. Once training is complete the daily work hours are 11:30am-8pm, with occasional Saturdays, between the hours of 8am-6pm. <br><br>Key Responsibilities:<br>Provide Exceptional Customer Service: Address customer inquiries promptly and professionally through telephone and email communications. Areas of assistance include order processing, returns, delivery updates, billing inquiries, and account information updates.<br><br>Problem Resolution: Effectively resolve customer concerns, identify trends, and share insights or feedback with the management team to ensure service improvements.<br><br>Administrative Tasks: Maintain accurate records, complete system updates, and manage required paperwork efficiently and with attention to detail.<br>Continuous Learning: Stay updated on product knowledge, system processes, and service procedures with the support of the management team.<br><br>Qualifications and Skills:<br>Strong interpersonal and communication skills with the ability to handle challenging customer interactions professionally.<br>Proven customer service experience, preferably in a call center environment.<br>Proficient in data entry, email correspondence, and using customer service systems.<br><br>Adaptability in a dynamic environment with a commitment to maintaining high performance standards in productivity, quality, and dependability.<br>Ability to work a flexible schedule, including weekdays, weekends, holidays, and remote assignments as needed.<br><br>For immediate consideration please call the Trevose PA office of Robert Half at 215-244-1551. Thank you!
<p>We're hiring a detail-oriented <strong>Customer Service Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
<p>Our company is seeking energized <strong>Call Center Representatives</strong> to provide outstanding customer service in a professional, on-site environment. This role requires strong verbal communication, problem-solving, and conflict resolution capabilities. Successful candidates will assist customers with inquiries, issues, and represent the company’s values in each interaction.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming customer calls and assist with inquiries regarding services or accounts.</li><li>Provide resolutions to issues quickly and accurately, escalating complex challenges appropriately.</li><li>Document customer information and call details into the company CRM system.</li><li>Meet or exceed performance metrics, including response time, call quality, and customer satisfaction.</li><li>Stay updated on company policies, procedures, and service offerings.</li></ul>
<p>Robert Half is seeking a motivated and detail-oriented <strong>Customer Success Specialist </strong>on behalf of a local manufacturing organization. This role offers an exciting opportunity for customer-focused professionals to make an immediate impact, providing unparalleled service and support in a dynamic environment. As the first point of contact for the company’s valued customers, you’ll play a key role in ensuring satisfaction while handling inquiries, resolving issues, and maintaining efficient correspondence.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver exceptional customer service via phone and email communication channels.</li><li>Address customer inquiries regarding products, services, and account-related issues.</li><li>Perform accurate and timely data entry into the customer management system.</li><li>Facilitate the processing of domestic and international orders while ensuring customer satisfaction.</li><li>Conduct outbound calls to follow up on customer inquiries or provide additional assistance.</li><li>Uphold professionalism and phone etiquette in all customer interactions.</li><li>Collaborate with team members for efficient resolution of complex customer problems.</li><li>Document customer communications and feedback to improve processes and service quality.</li><li>Stay up-to-date on product details and company policies to provide accurate information.</li><li>Handle sales and purchase order processing using QuickBooks Desktop.</li><li>Prepare and generate customer invoices, apply payments, and manage aging reports in QuickBooks.</li><li>Process incoming mail and maintain organized financial records, both digitally and physically.</li></ul>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
A highly regarded company in Bensalem is seeking an Accounts Receivable Clerk for a possible temporary to hire opportunity. This position is 100% on site and will start immediately. In this role you will work closely with Outside Sales Reps and Inside Customer Service to establish and maintain good customer relationships. You will also be responsible for providing customer service to dealers with respect to billing, payments and all financial matters.<br><br>Essential Functions include but are not limited to:<br>• Monitor accounts and incoming payments.<br>• Perform verifying, classifying, computing, posting and recording accounts receivable data (Cash, Checks, CC, ACH, Transfers<br>• Posts revenues by verifying and entering transactions, from lock box and local deposits.<br>• Verify and resolve discrepancies or authorized deductions by entering adjusting entries.<br>• Respond to and resolve clients' billing issues and questions.<br>• Prepare and manage invoices, printing, mailing, and bank deposits.<br>• Reconcile the accounts receivable ledger.<br>• Processes and verifies weekly invoices sent to Flooring companies (WF, NP) for funding.<br>• Make sure that all payments are properly posted.<br>• Assist in preparing monthly statements and reports.<br>• Assist in preparing detailing accounts receivable status.<br>• Assist in the Approval process of the daily shipments (CC, Flooring).<br>• Handles Employee Purchases in accordance with Hoshino's Employee Purchase Program.<br>Qualifications:<br>1+ years of experience as an Accounts Receivable Clerk or similar role<br>Very good understanding of basic accounting principles<br>Ability to calculate, post and manage accounting figures in a timely manner<br>Proficient data entry skills along with aptitude for numbers<br>1+ years of experience with operating spreadsheets<br>Proficiency in English and in MS Office, Excel<br>Critical thinker and problem solving, with good communication and writing skills<br>Must be a team player<br>For immediate consideration please call Christine at 215-244-1870 or emil Christine at Christine.MacMahon@RobertHalf com Thank you!
<p>Robert Half has partnered with a thriving manufacturing company on their search for an experienced Credit & Collections Specialist. The responsibilities for this role will consist of: evaluating credit applications, monitoring customer credit limits, collecting outstanding payments, resolving billing issues, assisting with charge backs, updating credit profiles, collaborating with sales and management on credit decisions and terms, analyze customer accounts, recommending accounts for third-party collections, arranging debt payoffs, and ensuring compliance with policies and applicable credit/collections laws and regulations. Ultimately, this Credit & Collections Specialist will process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>Primary Duties</p><p>· Create and maintain credit history records</p><p>· Set up new client accounts</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Reviewing and approving credit holds</p><p>· Generate legal collections documents</p><p>· Spreadsheet Maintenance</p><p>· Perform payment reconciliations</p><p>· Assist customer service department</p><p>· Develop and schedule payment plans</p>
We are looking for a detail-oriented Credit Analyst to join our team in Bristol, Pennsylvania. In this role, you will be responsible for managing accounts receivable, ensuring timely collection of past-due balances, and maintaining accurate financial records. The ideal candidate will possess strong analytical skills and the ability to collaborate effectively with cross-functional teams.<br><br>Responsibilities:<br>• Communicate with customers to secure payments for outstanding accounts receivable.<br>• Collaborate with sales, customer service, and distribution teams to facilitate timely customer shipments.<br>• Review and monitor credit holds and daily accounts receivable reports.<br>• Access banking portals to download and reconcile receipts, ensuring accurate daily financial totals.<br>• Retrieve remittance details and chargeback information from customer portals for accurate account application.<br>• Process approved payment deductions promptly and redirect disputes to appropriate departments.<br>• Support accounts receivable analysis and provide commentary for external auditors and banking representatives.<br>• Regularly review account aging reports and prepare customer-specific updates for management.<br>• Document collection activities for overdue accounts and escalate unresolved cases to management or external agencies.<br>• Investigate and resolve account discrepancies while maintaining appropriate credit holds for assigned accounts.
We are looking for an organized and detail-oriented Receptionist to join our team on a long-term contract basis in Morristown, New Jersey. In this role, you will be the first point of contact for clients and visitors, ensuring a welcoming and efficient experience. If you excel in multitasking and communication, this opportunity is perfect for you.<br><br>Responsibilities:<br>• Answer and manage calls on a multi-line phone system, including transferring calls and taking messages.<br>• Communicate effectively with staff and attorneys, ensuring accurate message delivery.<br>• Welcome and assist clients arriving for scheduled appointments, maintaining a warm and attentive demeanor.<br>• Ensure the reception area is clean, organized, and presentable at all times.<br>• Schedule and manage appointments with attention to accuracy and timeliness.<br>• Perform data entry tasks, ensuring information is correctly recorded and updated.<br>• Handle email correspondence promptly and professionally.<br>• Organize and maintain physical and electronic files for seamless accessibility.
<p>A well-established, independent wealth advisory firm is seeking a Trust and Estate Attorney to join its growing team. This firm specializes in comprehensive financial planning and wealth management, with a niche focus on serving high-net-worth professionals. The team is known for its collaborative culture, deep expertise, and nationwide client base.</p><p><br></p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret complex estate planning documents to ensure accuracy and alignment with legal standards.</p><p>• Develop estate plans that align with clients' personal and financial objectives.</p><p>• Conduct thorough legal research on trusts, estates, and related topics to support client strategies.</p><p>• Partner with financial advisors to deliver integrated and effective planning solutions.</p><p>• Communicate with clients and their representatives to address legal inquiries and provide guidance.</p><p>• Draft and review legal documents with precision and attention to detail.</p><p>• Manage multiple cases simultaneously while maintaining high levels of accuracy and efficiency.</p>
<p>Growing services firm seeks a Project Biller who will be responsible for preparing, reviewing and submitting accurate and timely project-related invoices. This role will consist of preparing weekly invoices, generating billing documents, analyzing project budgets, review/negotiating contract terms, work closely with project manager and accounting staff to ensure compliance, maintain accurate billing records, and assist with accounting support as needed. This Project Biller should have strong organizational and accuracy skills, solid communication, and excellent time management skills. </p><p><br></p><p>Major Responsibilities</p><p>· Prepare and submit invoices for client projects in accordance with contract and timelines</p><p>· Create and monitor project accounts</p><p>· Monitor project budgets, costs, and milestones</p><p>· Review project documentation and contracts to ensure accurate billing</p><p>· Collaborate with project managers to verify billable hours, expenses, and change orders</p><p>· Maintain detailed records of all billing activities and supporting documentation</p><p>· Track accounts receivable related to projects and follow up on overdue payments</p><p>· Assist with revenue forecasting and financial reporting related to project billing</p><p>· Ensure compliance with internal controls and financial policies</p>
<p>Technical firm seeks a REMOTE AR/Collections Specialist with strong billing and collections experience. We are looking for a candidate who can identify and monitor overdue payments, report collection activity, prepare budget plans, arrange debt payoffs, distribute monthly delinquency notices, maintain sales tax certifications, and resolve billing and customer credit issues. This AR/Collections Specialist will also process payments and refunds, update account records, and provide assistance where collection efforts are needed.</p><p><br></p><p>How you will make an impact</p><p>· Create and maintain credit history records</p><p>· Assist with administrative activities</p><p>· Document daily collection activity</p><p>· Complete collection effort calls</p><p>· Identify delinquent accounts</p><p>· Draft collection letters</p><p>· Perform payment reconciliations</p><p>· Assist with client credit inquiries</p><p>· Apply daily cash receipts</p><p>· Ad hoc projects</p>
<p>We are looking for a dedicated and detail-oriented Front Desk Coordinator to join our team on a contract basis in Mt. Laurel, NJ. This role is ideal for entry-level candidates who excel at organization, communication, and providing exceptional front desk support. As the first point of contact, you will play a key role in ensuring smooth daily operations and a welcoming office environment.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the first point of contact by answering and directing phone calls promptly</p><p>• Manage the distribution of incoming mail and packages to the appropriate recipients.</p><p>• Maintain and update records using Microsoft Excel and other office tools.</p><p>• Prepare, format, and edit documents in Microsoft Word as needed.</p><p>• Ensure the front desk area is organized and presentable at all times.</p><p>• Provide general administrative support to staff and management as required.</p><p>• Coordinate schedules and assist with meeting arrangements when necessary.</p>
<p>We are looking for a professional and organized Receptionist to join our team on a contract basis in Bridgewater, New Jersey. In this role, you will be the first point of contact for visitors and callers, ensuring smooth communication and efficient administrative support. If you have a passion for delivering excellent service and thrive in a dynamic environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Greet and assist visitors in a friendly and professional manner, ensuring a welcoming atmosphere.</p><p>• Manage incoming calls by answering, directing, or providing information as needed.</p><p>• Distribute incoming mail and packages efficiently, maintaining accurate records.</p><p>• Provide general clerical support, including filing, data entry, and document preparation.</p><p>• Maintain a clean and organized reception area to uphold a professional image.</p><p>• Coordinate with different departments to ensure seamless communication and workflow.</p><p>• Handle scheduling requests and appointment bookings as required.</p><p>• Assist with basic administrative tasks to support office operations.</p>
We are looking for a detail-oriented General Office Clerk to join our team on a contract basis in King of Prussia, Pennsylvania. The ideal candidate will excel in administrative tasks and office support, ensuring smooth day-to-day operations in a meticulous legal processing environment. This role requires an individual who is organized, efficient, and capable of handling multiple responsibilities with accuracy.<br><br>Responsibilities:<br>• Process incoming and outgoing mail, ensuring timely distribution and handling.<br>• Organize and maintain physical and digital files for easy access and retrieval.<br>• Perform accurate data entry tasks to update and manage records.<br>• Scan and digitize documents to support office workflows.<br>• Provide general back-office support to maintain operational efficiency.<br>• Collaborate with team members to address administrative needs and complete projects.<br>• Follow established procedures to ensure compliance with office policies.<br>• Assist in preparing and organizing materials for meetings or presentations.<br>• Maintain a clean and organized workspace to support productivity.
