<p>We are looking for a Customer Service Representative to join a fast-moving office environment in Camden, New Jersey. This long-term contract position combines customer support, mail and shipping coordination, and front-office administrative assistance in a structured onsite setting. The ideal candidate is comfortable handling a high volume of tasks, communicating clearly with internal and external contacts, and using Microsoft Office to stay organized and responsive.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer calls and respond to questions with professionalism, accuracy, and urgency.</p><p>• Process orders and update related information in company systems while maintaining careful attention to detail.</p><p>• Support daily mailroom and shipping activity, including sorting, distributing, preparing, and tracking outbound and inbound packages.</p><p>• Provide administrative assistance to the onsite team by handling routine clerical tasks and maintaining organized records.</p><p>• Step in at the reception area when needed to greet visitors, answer the main line, and direct inquiries appropriately.</p><p>• Coordinate follow-up communication for customer requests and help resolve service issues in a timely manner.</p><p>• Work effectively in a fast-paced onsite environment while balancing customer interactions and operational priorities.</p>
<p>Robert Half is seeking a motivated and customer-focused <strong>Customer Service Representative</strong> to join a local and growing team. In this role, you will serve as the first point of contact for customers, helping to resolve inquiries, provide product or service information, and ensure a positive customer experience. </p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat in a professional and timely manner</li><li>Resolve customer concerns, complaints, and service issues with empathy and accuracy</li><li>Maintain detailed and accurate customer records in CRM systems</li><li>Process orders, returns, account updates, and related service requests</li><li>Collaborate with internal teams to address customer needs and improve service delivery</li><li>Educate customers on products, services, and company policies</li><li>Identify opportunities to enhance customer satisfaction and streamline support processes</li></ul><p><br></p>
<p>A busy Neurology practice in Doylestown is seeking a Patient Service Associate (PSA) to support front desk operations and deliver an exceptional patient experience. This individual will serve as the first point of contact for patients and visitors while managing a high volume of administrative and scheduling responsibilities in a fast-paced healthcare environment. This position is On-Site and the hours are 8am - 4:30pm.</p><p><br></p><p>Key Responsibilities</p><p>Greet and check in patients for appointments</p><p>Answer and direct incoming phone calls professionally and efficiently</p><p>Schedule, reschedule, and confirm patient appointments</p><p>Maintain accurate patient information within EPIC/PennChart</p><p>Scan and upload medical records and documentation into patient charts</p><p>Assist with patient registration and demographic updates</p><p>Manage incoming faxes and other office correspondence</p><p>Coordinate with clinical staff to ensure smooth patient flow</p><p>Maintain confidentiality and HIPAA compliance at all times</p><p><br></p><p>Required Qualifications</p><p>Previous front desk or patient access experience in a medical office setting</p><p>Hands-on experience with EPIC/PennChart</p><p>Strong appointment scheduling experience</p><p>Comfortable handling a high volume of patient calls and inquiries</p><p>Proficient with document scanning and electronic medical records</p><p>Excellent customer service and communication skills</p><p>Strong attention to detail and organizational abilities</p><p><br></p><p>Preferred Qualifications</p><p>Specialty practice experience</p><p>Experience in a high-volume physician practice or healthcare system</p><p>Knowledge of insurance verification and patient registration processes</p><p><br></p><p><br></p><p>The ideal candidate is a personable, organized healthcare professional who thrives in a busy patient-facing environment. They are comfortable multitasking, have strong EPIC/PennChart skills, and can provide compassionate, professional service to patients while managing competing priorities.</p><p><br></p><p>For immediate consideration please call the Trevose office of Robert Half at 215-244-1551. Thank you!</p>
<p>We are looking for a HYBRID Customer Service Representative I to support customer-facing operations for a bioprocessing-focused business in King of Prussia, Pennsylvania. This Long-term Contract position will serve as a key link between customers and internal teams, helping coordinate orders, resolve service issues, and maintain a high standard of responsiveness. The role requires strong communication, sound judgment, and the ability to keep order activity moving efficiently from initial request through final billing.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer orders from initial entry through final invoice, ensuring accuracy and timely progression at each stage.</p><p>• Work closely with sales, supply chain, finance, quality, regulatory, production, and logistics teams to support successful order completion.</p><p>• Coordinate shipment arrangements and monitor delivery status when transportation support or tracking updates are needed.</p><p>• Identify service risks early, address customer concerns proactively, and elevate complex issues to leadership when necessary.</p><p>• Manage exceptions that may delay fulfillment, including follow-up on account or credit-related matters.</p><p>• Communicate clearly with customers and internal stakeholders to provide updates, clarify requirements, and maintain confidence in the process.</p><p>• Support a smooth customer experience by balancing independent task ownership with effective teamwork across functions.</p>
<p>Robert Half is seeking a detail-oriented and customer-focused <strong>Sales Support Specialist</strong> to join a local team. In this role, you will provide administrative and operational support to the sales team, help maintain strong client relationships, and ensure the smooth execution of sales processes. The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide day-to-day support to the sales team with administrative tasks and account coordination</li><li>Prepare quotes, proposals, presentations, and sales-related documentation</li><li>Process orders, track shipments, and help resolve order or billing issues</li><li>Maintain accurate customer and sales data in CRM and internal systems</li><li>Respond to customer inquiries and route requests to the appropriate team members</li><li>Coordinate meetings, appointments, and follow-up communications for sales representatives</li><li>Assist with reporting, pipeline tracking, and sales performance metrics</li><li>Support contract management, renewals, and onboarding documentation as needed</li><li>Collaborate with internal departments including customer service, operations, and finance to ensure timely service delivery</li></ul><p><br></p>
<p>We are looking for a Customer Service Returns Associate for a great long-term contract opportunity. This position is ideal for someone who enjoys helping customers, solving problems, and keeping processes organized. The role focuses on supporting return-related requests, coordinating with internal teams, and ensuring transactions are handled accurately and efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Oversee return authorization cases from initial request through final resolution using company systems and established service procedures.</p><p>• Investigate return-related questions by working closely with teams such as Sales and Accounting to confirm details, resolve discrepancies, and maintain accurate records.</p><p>• Coordinate the movement of returned or exchanged products between customers, internal operations, and affiliated business units while keeping Logistics informed of required actions.</p><p>• Respond to customer inquiries in a clear and detail-oriented manner through verbal and written communication, providing timely updates on return status and next steps.</p><p>• Enter, update, and maintain transaction data within ERP and customer service platforms to support accurate processing and reporting.</p><p>• Track inventory-related return activity and help ensure product movements are documented correctly across departments.</p><p>• Balance multiple service requests at once by prioritizing urgent matters, following through on outstanding items, and meeting daily operational expectations.</p>
<p>We are seeking a Client Scheduling Coordinator to support appointment coordination and client service operations for a long-term contract position. In this role, you will manage scheduling activities, respond to inquiries efficiently, and help create a smooth experience for clients and business partners. This opportunity is ideal for someone who is organized, detail-oriented, and comfortable working in a structured, team-focused environment with a hybrid work schedule.</p><p><br></p><p>Responsibilities:</p><ul><li>Coordinate appointments across multiple calendars to align client needs with business availability and service expectations.</li><li>Respond to scheduling requests, inquiries, and follow-up items promptly while maintaining a professional and customer-focused approach.</li><li>Utilize internal systems and departmental resources to complete daily assignments accurately, efficiently, and within established timeframes.</li><li>Review scheduling details carefully to minimize errors and ensure a positive client experience.</li><li>Communicate updates, issues, and support needs clearly with team members, business partners, and leadership.</li><li>Collaborate with internal stakeholders to resolve inquiries within established service-level expectations.</li><li>Monitor recurring scheduling trends, availability patterns, and service concerns, providing regular feedback and observations to leadership.</li><li>Participate in training and adapt to assigned schedules based on business needs and demonstrated proficiency.</li></ul><p><br></p>
<p>We are seeking a Client Scheduling Coordinator to support appointment coordination and client service operations for a long-term contract position. In this role, you will manage scheduling activities, respond to inquiries efficiently, and help create a smooth experience for clients and business partners. This opportunity is ideal for someone who is organized, detail-oriented, and comfortable working in a structured, team-focused environment with a hybrid work schedule.</p><p><br></p><p>Responsibilities:</p><ul><li>Coordinate appointments across multiple calendars to align client needs with business availability and service expectations.</li><li>Respond to scheduling requests, inquiries, and follow-up items promptly while maintaining a professional and customer-focused approach.</li><li>Utilize internal systems and departmental resources to complete daily assignments accurately, efficiently, and within established timeframes.</li><li>Review scheduling details carefully to minimize errors and ensure a positive client experience.</li><li>Communicate updates, issues, and support needs clearly with team members, business partners, and leadership.</li><li>Collaborate with internal stakeholders to resolve inquiries within established service-level expectations.</li><li>Monitor recurring scheduling trends, availability patterns, and service concerns, providing regular feedback and observations to leadership.</li><li>Participate in training and adapt to assigned schedules based on business needs and demonstrated proficiency.</li></ul><p><br></p>
<p>We're hiring a detail-oriented <strong>Outbound Sales Representative</strong> to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow.</p><p><br></p><p><strong>What You’ll Be Doing:</strong></p><ul><li>Make outbound calls to field leads, previous purchasers, and customer product inquiries, to generate new sales.</li><li>Maintain a pipeline of customers to continue current and new sales growth.</li><li>Source new customers through various resources.</li><li>Follow-up calls, setting appointments</li><li>Assist with inbound calls during high-volume call times</li><li>Assist with managing inventory on various websites</li><li>Other projects as assigned by the supervisor</li></ul><p><br></p>