8 results for Client Service Representative in Allentown, PA

Customer Service Representative

Bridgewater, NJ
onsite
Permanent
40000 - 50000 USD / Yearly
40,000 - 50,000 Benefits:<ul><li>medical/dental/vision</li><li>401k</li><li>Bonus structures & increases</li><li>Paid time off</li></ul>Our client in the Bridgewater area is looking for a Customer Service Representative for their team. This role will become the vital link between customers and supply chain operations. In this front-facing role, you’ll handle a wide range of customer inquiries, resolve issues with urgency, and help ensure a seamless order experience. You will wear many hats, supporting diverse business needs and collaborating across departments. This position is on-site in office, Monday-Friday with standard office hours. Key Responsibilities:<ul><li>Address customer inquiries via phone, email, and other channels in a timely manner</li><li>Serve as a liaison between customers and the internal supply chain team, tracking and managing orders through the system</li><li>Accurately resolve issues including broken product, packaging problems, and order discrepancies</li><li>Quickly escalate urgent situations as needed, always focused on delivering positive solutions</li><li>Maintain comprehensive and accurate records within company systems</li></ul>
2026-02-09T00:00:00Z

Customer Service Representative

Flanders, NJ
onsite
Permanent
65000 - 75000 USD / Yearly
A busy company in the Flanders area is seeking a Customer Service Representative to join their growing organization. This Customer Service Representative will get the chance to join a growing team that offers work schedule flexibility and career advancement. The ideal Customer Service Representative will have prior experience in the manufacturing industry, have business to business customer service experience, and be local to Flanders. Responsibilities of this Customer Service Representative will include but not be limited to the below: Customer Service Representative Responsibilities:• Process customer orders, quotes, and account requests with precision and efficiency.• Collaborate with sales, operations, and logistics teams to guarantee timely delivery and fulfillment.• Address and resolve customer concerns professionally, escalating complex issues when necessary.• Maintain up-to-date customer records, documentation, and communication logs to ensure accuracy.• Track order status, monitor backorders, and oversee delivery timelines to meet customer expectations.• Provide clients with detailed product, pricing, and service information.• Assist in account management initiatives and contribute to customer retention strategies.• Identify opportunities to enhance processes and improve the overall client experience. This Customer Service Representative position is paying between $65,000 and $75,000 annually depending on experience. If interested in this Customer Service Representative role, apply today!
2026-02-16T00:00:00Z

Customer Service Representative

New Holland, PA
onsite
Temporary
19 - 20 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in New Holland, Pennsylvania. In this role, you will play a pivotal part in ensuring customer satisfaction by addressing inquiries, resolving issues, and maintaining detailed records. This is a long-term contract position offering an opportunity to contribute to a dynamic and supportive work environment. Responsibilities: • Address customer inquiries and determine whether the issue falls within the scope of the customer service team. • Resolve customer concerns related to underwriting, claims, accounting, and marketing within your delegated authority. • Escalate issues outside of your authority to the appropriate department for resolution. • Keep accurate records of all customer service interactions and inquiries. • Identify trends in customer issues and report them to support root cause analysis and improvements. • Greet visitors at the front desk and monitor building access when applicable. • Assist with administrative tasks like folding and assembling renewal mailings when needed. • Communicate effectively with customers through various channels, including phone, email, and in-person interactions. • Perform additional duties as assigned by your supervisor to support team objectives.
2026-03-03T00:00:00Z

Customer Service Representative

Reading, PA
onsite
Contract / Temporary to Hire
22 - 24 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Reading, Pennsylvania. In this Contract to permanent role, you will play a vital part in ensuring client satisfaction by managing accounts, addressing inquiries, and resolving issues effectively. This position requires excellent communication skills and attention to detail to maintain positive relationships and accurate records. Responsibilities: • Manage client accounts by addressing inquiries, resolving issues, and ensuring their needs are met. • Maintain detailed and accurate records of client interactions, transactions, and communications. • Resolve customer complaints efficiently to ensure satisfaction and escalate complex issues when necessary. • Assist clients with placing orders, tracking shipments, and handling returns or exchanges. • Communicate professionally via email and phone to address customer inquiries and provide updates. • Handle inbound and outbound calls to support customer needs and schedule appointments. • Perform data entry tasks to ensure records are up-to-date and organized. • Utilize Microsoft Word and Excel to prepare reports and maintain account information. • Collaborate with other departments to resolve escalated issues and improve service. • Ensure timely and accurate order entry to support seamless client experiences.
2026-02-25T00:00:00Z

Customer Service Representative

Malvern, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization. Responsibilities:• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.• Utilize Salesforce to manage customer information and streamline processes.• Monitor and track order statuses, providing timely updates to customers and internal teams.• Ensure compliance with company policies and procedures during all customer interactions.• Assist with inbound and outbound calls, delivering attentive and courteous service.• Support the team in achieving service targets and performance goals.• Identify opportunities for process improvements and contribute to enhancing operational efficiency.• Hours are 10:00 am to 6:30 pm.
2026-03-04T00:00:00Z

Customer Service Lead

Temple, PA
onsite
Permanent
40000 - 55000 USD / Yearly
Robert Half is currently working with a client on their search for a Customer Service Lead with excellent communication skills, strong interpersonal skills and a strong sense of urgency. As the Customer Service Lead, you will oversee the proper operations of the customer service department and ensure customers are receiving timely, accurate and professional service. This candidate will also direct data management, develop and implement customer service policies, prepare monthly tracking reports, draft internal correspondence, maintain customer records, and assist other departments as needed for customer service functions. The ideal candidate for this role should have corporate customer service experience, strong multi-tasking capabilities, and excellent problem-solving skills. What you get to do everyday· Account/Database Management· Order Management· Resolve customer inquiries/analyze feedback· Assist in developing and improving customer policies and procedures· Strategic Planning· Monitor workload distribution and ensure adequate coverage· Collaborate with other departments on best practices· Train, Coach, and Mentor Customer Service Team
2026-02-20T00:00:00Z

Customer Solution Specialist

Cresco, PA
onsite
Permanent
44000 - 45000 USD / Yearly
Work Schedule: 9:30am est. to 6pm est., Monday through Friday. Hybrid Schedule Eligible. Position summary: The Customer Solution Specialist provides customers with a hassle-free experience related to orders, inquiries, complaints, and other requests. The Customer Solution Specialist builds and maintains relationships with customers that strengthens our partnership with them. The Customer Solution Specialist helps drive team goals by meeting individual metrics, while actively supporting continuous improvement efforts.
2026-02-17T00:00:00Z

Insurance Enrollment Representative

Lawrenceville, NJ
onsite
Contract / Temporary to Hire
21 - 23 USD / Hourly
We are looking for an Insurance Enrollment Representative to join our team in Lawrenceville, New Jersey. This Contract to permanent role focuses on ensuring smooth credentialing and enrollment processes for healthcare providers. The ideal candidate will play a vital part in maintaining compliance with payer requirements and facilitating timely reimbursements. Responsibilities: • Obtain licenses, certifications, and essential documentation from healthcare providers to support accurate and efficient billing processes. • Prepare and submit enrollment applications to payers, ensuring providers are linked to group billing for reimbursement. • Maintain accurate and up-to-date records of provider credentials to support credentialing and re-credentialing activities. • Collaborate with third-party payers to resolve enrollment issues and ensure uninterrupted cash flow. • Meet with newly contracted providers to guide them through the insurance enrollment process. • Liaise with insurance representatives to expedite enrollment and address any challenges. • Communicate enrollment updates to providers, billing managers, and organizational stakeholders. • Provide supervisors and managers with provider identification numbers for system entry. • Conduct timely follow-ups on enrollment issues and maintain tracking spreadsheets to monitor progress. • Update departmental logs and records to reflect the status of insurance credentialing and re-credentialing processes.
2026-03-04T00:00:00Z