<p><strong>UX Designer (Short-Term Contract)</strong></p><p><strong>Duration:</strong> January 19, 2026 – April 3, 2026</p><p><strong>Team:</strong> Product Research & Design</p><p><strong>Focus:</strong> Digital On-Premise Ordering</p><p><br></p><p><strong>Role Overview</strong></p><p>We are looking for a talented <strong>UX Designer</strong> to join the <strong>Digital On-Premise Ordering</strong> product team. This is a targeted, short-term assignment focused on the evolution of self-service technology within the Quick Serve Restaurant (QSR) space.</p><p>You will work alongside product managers and fellow designers to audit, conceptualize, and design the future of in-store kiosk ordering. Your work will bridge the gap between mobile ordering and the physical guest experience, ensuring a seamless journey for customers across a diverse family of restaurant brands.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Market & Internal Audit:</strong> Rapidly absorb existing competitive analysis of the US QSR kiosk market and familiarize yourself with current internal kiosk capabilities and brand standards.</li><li><strong>Journey Mapping:</strong> Map the in-store guest ordering experience, identifying critical friction points and distinguishing the unique needs of on-premise kiosk users versus off-premise mobile users.</li><li><strong>UX Evaluation:</strong> Assess the usability and aesthetic quality of current kiosk interfaces; collaborate with stakeholders to propose meaningful enhancements, features, and UX fixes.</li><li><strong>Interaction Design:</strong> Design the "next generation" kiosk experience, producing high-fidelity mockups and interactive prototypes for key flows, including menu browsing, reward redemption, and payment processing.</li><li><strong>Design System Integration:</strong> Adhere to established design systems for mobile and small-screen products while extending or creating new components specifically optimized for large-scale kiosk hardware.</li></ul><p><br></p><p><br></p>
<p>We are seeking a UI/UX Production Designers to support a series of Figma migration projects to work the month of March. These individuals will help our UI/UX team migrate existing IVAs (Interactive Visual Aids) into Figma. This work is highly detail‑oriented, structured, and production-focused, making it ideal for candidates who are extremely fluent in Figma—even if they do not have deep UI/UX design experience.</p><p> </p><p>What You’ll Do:</p><ul><li>Migrate visual assets and existing IVAs into Figma following established patterns and workflows.</li><li>Create and organize variables, components, and component libraries within Figma.</li><li>Work within an existing Figma design system to ensure consistency and accuracy.</li><li>Mirror layouts and interactions with precision; maintain fidelity to source materials.</li><li>Collaborate with the UI/UX team and follow detailed direction for production tasks.</li><li>Complete repetitive or meticulous work efficiently and with strong attention to detail.</li></ul><p><br></p>
<p>We are seeking a UI/UX Production Designers to support a series of Figma migration projects to work the month of March. These individuals will help our UI/UX team migrate existing IVAs (Interactive Visual Aids) into Figma. This work is highly detail‑oriented, structured, and production-focused, making it ideal for candidates who are extremely fluent in Figma—even if they do not have deep UI/UX design experience.</p><p> </p><p>What You’ll Do:</p><ul><li>Migrate visual assets and existing IVAs into Figma following established patterns and workflows.</li><li>Create and organize variables, components, and component libraries within Figma.</li><li>Work within an existing Figma design system to ensure consistency and accuracy.</li><li>Mirror layouts and interactions with precision; maintain fidelity to source materials.</li><li>Collaborate with the UI/UX team and follow detailed direction for production tasks.</li><li>Complete repetitive or meticulous work efficiently and with strong attention to detail.</li></ul><p><br></p>
<p>We are seeking a UI/UX Production Designers to support a series of Figma migration projects to work the month of March. These individuals will help our UI/UX team migrate existing IVAs (Interactive Visual Aids) into Figma. This work is highly detail‑oriented, structured, and production-focused, making it ideal for candidates who are extremely fluent in Figma—even if they do not have deep UI/UX design experience.</p><p> </p><p>What You’ll Do</p><ul><li>Migrate visual assets and existing IVAs into Figma following established patterns and workflows.</li><li>Create and organize variables, components, and component libraries within Figma.</li><li>Work within an existing Figma design system to ensure consistency and accuracy.</li><li>Mirror layouts and interactions with precision; maintain fidelity to source materials.</li><li>Collaborate with the UI/UX team and follow detailed direction for production tasks.</li><li>Complete repetitive or meticulous work efficiently and with strong attention to detail.</li></ul><p><br></p>
<p>We are seeking a talented UX / UI Designer (Product Owner - Marketing Technology) to elevate the end-to-end customer experience across our web platform, mobile applications, kiosks, and in-store digital touchpoints. This role is responsible for translating user needs and business requirements into intuitive, visually compelling, and functional designs that enhance engagement, usability, and brand consistency.</p><p><br></p><p>You will collaborate closely with product managers, software engineers, and business stakeholders to design and implement user-centered solutions from concept through launch.</p><p><br></p><p>Key Responsibilities</p><ul><li>Improve and maintain the company’s web, mobile app, kiosk, and in-store digital experiences, ensuring consistency and usability across all platforms.</li><li>Gather and analyze customer and end-user requirements through interviews, feedback sessions, analytics, and stakeholder collaboration.</li><li>Design, architect, and implement user flows, wireframes, mockups, and interactive prototypes for new features and enhancements.</li><li>Conduct usability testing (moderated and unmoderated), analyze results, and iterate designs based on insights and user behavior.</li><li>Collaborate with cross-functional teams to translate business needs into user-centered design solutions.</li><li>Work directly with the software engineering team to ensure accurate and efficient implementation of designs.</li><li>Maintain and contribute to design systems, UI standards, and style guides.</li><li>Ensure designs meet accessibility, usability, and brand standards.</li></ul>
We are looking for an experienced Web & UX Manager to oversee website content and user experience strategies for a long-term contract position. This role involves managing web content, ensuring quality control, and guiding the team in creating engaging and accessible digital experiences. The position is fully remote and offers an excellent opportunity to work with modern web tools and compliance standards.<br><br>Responsibilities:<br>• Supervise web content management activities, ensuring updates are accurate and meet quality standards.<br>• Review and approve website content submitted by content managers, making necessary edits to align with organizational guidelines.<br>• Lead the team in implementing user-centric design principles to enhance website usability and engagement.<br>• Ensure compliance with ADA accessibility standards and other relevant regulations.<br>• Collaborate with senior UX designers to refine and improve the user experience across all digital platforms.<br>• Utilize tools like Figma and Adobe XD for wireframing and prototyping.<br>• Manage CMS platforms, including WordPress, to optimize website functionality and performance.<br>• Monitor and address technical aspects such as HTML and JavaScript frameworks.<br>• Provide guidance on modern web practices to align with organizational goals.<br>• Support the team in meeting deadlines and delivering high-quality web solutions.
<p>UX Designer</p><p>The UX Designer is responsible for creating intuitive, user-centered digital experiences across web and mobile platforms. This role partners with product managers, developers, and stakeholders to translate business requirements into thoughtful interaction and interface solutions.</p><p>Responsibilities:</p><p> • Conduct user research, interviews, and usability testing</p><p> • Create user flows, wireframes, prototypes, and high-fidelity designs</p><p> • Define information architecture and interaction patterns</p><p> • Collaborate with cross-functional teams to align on product vision</p><p> • Iterate on designs based on user feedback and data insights</p><p><br></p>
<p>We are seeking a UX Designer to create intuitive, user-centered digital experiences across web and mobile platforms. This role focuses on research, interaction design, and usability testing to improve customer engagement and satisfaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Conduct user research, interviews, and usability testing</li><li>Create wireframes, prototypes, and user flows</li><li>Collaborate with product managers, developers, and stakeholders</li><li>Analyze user behavior data to inform design decisions</li><li>Maintain design systems and ensure brand consistency</li></ul><p><br></p>
<p>The Director of Information Technology is responsible for overseeing all daily Information Technology processes and functions, provides leadership and ensures team members are completing responsibilities timely and efficiently, collaborates with other departments to ensure process and compliance standards are followed, is responsible and accountable for the functionality of all computer systems within the limits of requirements, specifications, costs, and timelines. The Director of Information Technology will also supervise the implementation and maintenance of our client’s system needs, as well as will provide guidance on security needs and ideas on how to move their business forward. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>• Partner with the executive team and field leaders to own all Information Technology related activities </p><p>• Prepare training material for staff as new products are introduced</p><p>• Manage and report allocation of IT budget</p><p>• Purchase and manage inventory of IT equipment, as well as set up new employees with requested company </p><p>property</p><p>• Organize and maintain company files and permissions including SharePoint, Office 365, site equipment, and new </p><p>hire equipment</p><p>• Implement IT policy and SOPs for the organization</p><p>• Regularly check network and data security, diagnose hardware and software issues remotely and in-person</p><p>• Ability to analyze and solve complex technical issues and have strong attention to detail with the ability to manage </p><p>multiple projects</p><p>• Diagnose hardware and software issues for users both remotely and in-person when applicable</p><p>• Provide useful data to help guide decision making, and allow the company to scale effectively and efficiently</p><p>• Evaluate existing policies and procedures for compliance and organizational effectiveness </p><p>• Organize and maintain the company SharePoint site </p><p>• Manage, build, challenge, and motivate a team of Information Technology professionals to deliver a complete Information Technology program that can scale as the company grows </p><p>• Perform other related duties as assigned</p><p><br></p>
We are looking for an experienced IT Manager or Director to oversee and optimize technology systems while ensuring seamless operations for our organization. This role requires a strategic leader who can manage infrastructure, lead a team, and implement best practices to enhance efficiency and security. Based in Tempe, Arizona, this position offers an exciting opportunity to drive innovation and deliver impactful technology solutions.<br><br>Responsibilities:<br>• Oversee the management and maintenance of Active Directory systems to ensure secure and efficient user access.<br>• Develop and implement backup strategies to safeguard data and ensure reliable recovery processes.<br>• Manage and configure Cisco technologies to optimize network performance and security.<br>• Supervise the installation, repair, and maintenance of computer hardware across the organization.<br>• Establish and monitor configuration management protocols to maintain system consistency and compliance.<br>• Lead the IT team, providing guidance and support to achieve departmental goals and deliver high-quality service.<br>• Conduct regular assessments of technology infrastructure to identify areas for improvement and implement upgrades.<br>• Collaborate with other departments to align IT strategies with organizational objectives.<br>• Ensure adherence to cybersecurity standards and practices to protect sensitive information.<br>• Monitor IT budgets and allocate resources effectively to achieve operational efficiency.
We are looking for an experienced IT Manager or Director to oversee the technological operations of our manufacturing facility in Black Creek, Georgia. In this role, you will lead the IT team, manage infrastructure and systems, and ensure the security and efficiency of all technology processes. This position requires a strategic thinker who can align IT initiatives with business goals while fostering a collaborative and innovative environment.<br><br>Responsibilities:<br>• Provide strategic leadership to the IT team, including mentoring staff and conducting performance evaluations.<br>• Manage IT infrastructure, including servers, networks, storage systems, and cloud environments, to ensure optimal functionality.<br>• Oversee cybersecurity measures such as firewalls, endpoint protection, and identity management to safeguard systems and data.<br>• Ensure compliance with industry standards and regulatory requirements, including disaster recovery and business continuity planning.<br>• Monitor and enhance service desk operations, ensuring efficient ticket resolution and adherence to service level agreements (SLAs).<br>• Develop and implement technology initiatives that modernize systems and improve operational performance.<br>• Collaborate with vendors to procure hardware and software solutions, ensuring value and reliability.<br>• Analyze IT workflows and implement automation to increase efficiency and reduce recurring issues.<br>• Maintain detailed documentation for systems, processes, and configurations to support organizational knowledge.<br>• Lead project management efforts, ensuring successful implementation of IT-related projects within scope and budget.
We are looking for an experienced IT Manager/Director to oversee and enhance IT operations within a non-profit organization based in Indianapolis, Indiana. This position requires a proactive leader who can manage systems, support infrastructure, and ensure the security and efficiency of technology solutions. This is a long-term contract opportunity for someone who is detail oriented and looking to make a meaningful impact.<br><br>Responsibilities:<br>• Manage and maintain Active Directory systems to ensure seamless authentication and directory services.<br>• Implement and oversee backup solutions to safeguard data integrity and recovery processes.<br>• Administer and troubleshoot Cisco technologies to optimize network performance and connectivity.<br>• Evaluate, maintain, and upgrade computer hardware to align with organizational needs.<br>• Develop and enforce configuration management practices to ensure consistency across IT systems.<br>• Collaborate with teams to identify and address technology needs within the organization.<br>• Monitor IT infrastructure and resolve technical issues promptly to minimize downtime.<br>• Ensure compliance with security standards and protocols to protect organizational data.<br>• Provide guidance and training to staff on best practices and new systems.<br>• Stay updated with emerging IT trends to propose innovative solutions.
<p><strong>A confidential public-sector client in the Sacramento area is seeking an experienced IT Manager to lead technology operations supporting a 24/7 environment. </strong>This role combines strategic leadership with hands-on operational oversight and is ideal for an IT leader who values people-first leadership, operational excellence, and the delivery of secure, highly available, and resilient technology services.</p><p><br></p><p>The position is <strong>hybrid</strong>, working a few days per week in the Sacramento office, and offers an outstanding benefits package including a <strong>company car with employer paid gas card</strong>, <strong>excellent medical, dental, and vision coverage for the entire family (majority employer-paid)</strong>, and <strong>employer-paid CalPERS pension benefits</strong>.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Lead and oversee enterprise IT operations in a 24/7 mission-critical environment</li><li>Supervise system operations to meet milestones, deliverables, and performance standards</li><li>Lead IT teams across infrastructure, networking, desktop support, telephony, security, servers, and applications</li><li>Oversee system design, implementation, testing, maintenance, and modernization initiatives</li><li>Lead new project analysis and implementation, ensuring smooth transition to operations with proper documentation</li><li>Develop and implement workflow and process improvements, including documentation, monitoring, and reporting</li><li>Investigate and resolve system issues, driving continuous improvement and system reliability</li><li>Manage IT budgets, vendors, contracts, and service providers</li><li>Provide regular updates and status reports to executive leadership</li><li>Balance long-term technology planning with day-to-day operational leadership</li></ul><p><br></p><p><br></p><p><br></p>
<p>The Manager of Information Technology will own and oversee internal IT operations and infrastructure while strengthening the firm’s cybersecurity posture in partnership with an outsourced vCISO provider. Reporting to the Head of AI & Technology Solutions, this role sits within the AI & Technology Solutions team and partners closely with Product and Data leadership to align IT systems with future workflows and AI initiatives.</p><p>This position is central to building a modern, reliable, and secure technology environment that enables seamless collaboration and world-class user experience. The firm operates on a hybrid model, with a strong preference for spending at least three days per week in the Chicago office in coordination with leadership.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Elevate Internal Technology Experience</p><ul><li>Significantly improve internal satisfaction with technology and tech support</li><li>Ensure team members feel supported, empowered, and unencumbered by avoidable technical issues</li><li>Collect and act on ongoing feedback to continuously improve the user experience</li></ul><p>Manage Managed Service Provider (MSP)</p><ul><li>Oversee the firm’s MSP and ensure SLAs are consistently met or exceeded</li><li>Drive a high-touch, white-glove support culture</li><li>Own vendor contracts and renewals across hardware, software, cybersecurity, and IT services</li><li>Hold MSP and security partners accountable through structured performance reviews</li><li>Lead quarterly MSP and vCISO alignment sessions</li><li>Step in hands-on when needed to expedite resolutions or validate MSP work</li></ul><p>Own IT Infrastructure</p><ul><li>Manage hardware lifecycle planning, procurement, and inventory</li><li>Coordinate onboarding and offboarding in partnership with HR and external partners</li><li>Administer core platforms including Google Workspace, Slack, Box, Microsoft 365, and other key applications</li><li>Ensure strong identity and access management through Okta</li><li>Oversee JAMF or Intune policies with MSP support</li><li>Maintain accurate internal documentation, runbooks, and system records</li><li>Handle escalated troubleshooting as needed</li></ul><p>Cybersecurity Leadership</p><ul><li>Serve as the internal point of contact for information security</li><li>Conduct basic internal checks including device compliance, MFA enforcement, and endpoint security</li><li>Partner with vCISO providers on threat monitoring, SIEM/log reviews, risk and vulnerability assessments, and incident response planning</li><li>Support evaluation and selection of vCISO partners</li><li>Ensure clear alignment and execution of security responsibilities across vendors</li></ul><p><br></p>
<p>We are seeking a hands on technical Director of Information Technology to define and execute technology strategies supporting business objectives. This includes increasing productivity through automation and AI, developing innovative digital capabilities, and maintaining strong security and compliance standards. The role oversees all technology functions for a multi-site property management and construction organization—covering infrastructure, cybersecurity, applications, and end-user services. The IT Director acts as a strategic advisor and hands-on leader, managing a small IT team and vendor relationships. Collaboration with Finance, Operations, HR, and other business leaders is essential.</p><p><br></p><ul><li>Strong technical expertise in modern IT infrastructure, cloud platforms, security, and digital transformation.</li><li>Skilled in automation, APIs, integrations, and Microsoft 365, SharePoint, and collaboration tools,</li><li>Effective people leader who motivates and develops the team.</li><li>Experience with IT strategy, governance, and change management in a scaling organization.</li><li>Business process automation, Power BI, Power Platform, Power BI, Power Automate and architectural thinking with data analysis.</li><li>Financial awareness: able to link technology investments to business outcomes.</li></ul><p>Onsite in Vancouver, WA</p><p>Salary: $120,000 - $150,000 plus bonus</p><p>Excellent Benefits:</p><p>M, D, V - 100% family benefits paid by employer</p><p>STD, Life insurance, 401K,</p><p>3 weeks PTO, sick pay, 9 paid holidays</p><p>Education Assistance</p><p><br></p>
We are looking for a dynamic Director of Enterprise Systems to join our team in Seguin, Texas. In this role, you will drive the strategic vision for IT operations, ensuring the modernization and resilience of enterprise systems while fostering innovation and collaboration. This position requires an experienced leader with a deep understanding of IT infrastructure, cybersecurity, and enterprise applications, as well as a commitment to enhancing organizational efficiency.<br><br>Responsibilities:<br>• Collaborate with leadership to design long-term IT strategies that align with organizational goals and support growth.<br>• Lead and mentor teams across IT infrastructure, enterprise applications, and operational services to ensure excellence.<br>• Oversee the performance, availability, and security of systems including networks, servers, databases, and cloud platforms.<br>• Drive digital transformation initiatives and promote continuous improvement across all technology operations.<br>• Manage the development and integration of platforms that support spatial analysis, asset management, and operational planning.<br>• Ensure systems are properly maintained through upgrades, patching, standards compliance, and documentation.<br>• Support cybersecurity measures by implementing security policies, operational controls, and incident response strategies.<br>• Conduct risk assessments for critical systems and establish mitigation plans to enhance resilience.<br>• Direct cross-functional projects, ensuring coordination and alignment with organizational priorities.<br>• Evaluate emerging technologies to identify opportunities for operational efficiency and system improvements.
We are looking for an experienced IT Director to lead the technology operations of a ski resort in Ketchum, Idaho. This role requires a combination of technical expertise and leadership skills to ensure the seamless operation of guest- and employee-facing systems. The ideal candidate will thrive in a dynamic environment and have a deep understanding of IT infrastructure within the hospitality industry.<br><br>Responsibilities:<br>• Oversee daily IT operations to ensure the consistent performance and reliability of resort technology systems.<br>• Manage a local team responsible for ticketing, point-of-sale systems, and other critical infrastructure.<br>• Build and maintain strong relationships with vendors and technology partners to support operational needs.<br>• Provide technical leadership and accountability for IT staff, fostering a collaborative and results-driven environment.<br>• Monitor and resolve IT incidents and outages promptly to minimize disruptions.<br>• Support on-mountain technology systems, including ski gates and digital signage.<br>• Collaborate with resort leadership to align technology strategies with business goals.<br>• Ensure compliance with disaster recovery protocols and implement measures to protect critical systems.<br>• Evaluate and improve existing IT processes to enhance efficiency and user experience.
We are looking for an experienced IT Director to lead and manage the information technology operations of our organization in Kerrville, Texas. This role is pivotal in shaping the organization's IT strategy, ensuring robust infrastructure, and maintaining compliance with industry regulations. The ideal candidate will have a strong leadership background, technical expertise, and the ability to align technology initiatives with business goals.<br><br>Responsibilities:<br>• Develop, implement, and maintain a comprehensive IT strategy that aligns with organizational objectives.<br>• Oversee the management of IT infrastructure, including networking, cloud solutions, and system administration.<br>• Lead cybersecurity initiatives to protect sensitive data and ensure regulatory compliance.<br>• Manage vendor relationships, negotiate contracts, and monitor third-party performance.<br>• Collaborate with executive leadership and internal teams to deliver technology solutions that enhance operational efficiency and customer experience.<br>• Ensure the reliability and security of networks and systems through proactive monitoring and maintenance.<br>• Manage budgets related to IT operations and prioritize technology investments.<br>• Supervise and mentor technical teams to drive successful project execution and operational excellence.<br>• Monitor compliance with banking regulations and information security standards.<br>• Develop and oversee long-term technology planning to support scalability and innovation.
We are looking for an experienced IT Director to lead and oversee technology operations and strategy in San Marcos, Texas. This role emphasizes leadership in IT and OT systems, with a focus on manufacturing environments and industrial cybersecurity. The ideal candidate will combine technical expertise with strategic vision to drive innovation and operational excellence.<br><br>Responsibilities:<br>• Develop and implement IT strategies that align with organizational goals and manufacturing operations.<br>• Oversee the integration and management of SAP S/4HANA systems and shop-floor technologies.<br>• Lead efforts in IT/OT cybersecurity, ensuring compliance with industry standards and frameworks.<br>• Design and scale IT and OT architecture to support operational efficiency and innovation.<br>• Manage IT infrastructure, helpdesk, cloud environments, and vendor relationships.<br>• Collaborate with cross-functional teams to support data analytics and informed decision-making.<br>• Build and lead a high-performing technical team, ensuring effective collaboration with external vendors.<br>• Drive project and change management initiatives to improve processes and systems.<br>• Ensure robust risk management and compliance practices across IT and OT systems.<br>• Engage frequently on-site with shop floor teams to address operational technology needs.
<p>We are looking for an experienced IT Director to lead the technology strategy and operations for our client in Greenville, South Carolina. This role requires a forward-thinking leader who can align IT initiatives with business goals, ensuring efficient systems, robust cybersecurity, and seamless user experiences. The ideal candidate will bring a combination of technical expertise and leadership skills to drive innovation and optimize processes.</p><p><br></p><p>Responsibilities:</p><p>• Define and implement a comprehensive IT strategy that aligns with the company’s objectives and future growth.</p><p>• Provide expert guidance to executive leadership on technology investments, risks, and opportunities.</p><p>• Lead and mentor IT teams, fostering growth and a high-performance culture.</p><p>• Manage enterprise systems, networks, cloud platforms, and end-user computing to ensure reliability and scalability.</p><p>• Develop and enforce cybersecurity protocols, data privacy measures, and compliance standards.</p><p>• Identify and mitigate technology risks while overseeing audits and incident response processes.</p><p>• Collaborate with business leaders to enhance workflows and optimize core business applications.</p><p>• Oversee vendor relationships, contracts, and partnerships to ensure cost-effective technology solutions.</p><p>• Manage IT budgets, forecasting, and cost-saving initiatives to maximize efficiency.</p><p>• Establish governance frameworks, policies, and performance metrics to monitor IT operations effectively</p>
We are looking for an experienced Director of IT Application Services to lead and oversee the development, implementation, and management of enterprise systems within our organization. Based in Atlanta, Georgia, this role requires a deep understanding of IT strategies and applications architecture to drive business growth and efficiency. The ideal candidate will collaborate closely with stakeholders to align technology solutions with organizational goals.<br><br>Responsibilities:<br>• Define and execute the strategy, architecture, and deployment of enterprise systems to support organizational expansion.<br>• Lead the design, development, and implementation of application roadmaps in collaboration with business stakeholders.<br>• Manage the overall applications architecture and ensure alignment with business requirements.<br>• Partner with stakeholders to identify process improvements and implement technology solutions that enhance efficiency.<br>• Oversee product management for applications and ensure technical delivery aligns with strategic goals.<br>• Maintain regular communication with leadership teams to ensure alignment on IT priorities and initiatives.<br>• Provide guidance and leadership to medium and large teams involved in application development and deployment.<br>• Ensure optimization and functionality of relational database systems and IT support methodologies.<br>• Monitor and evaluate the performance of enterprise applications to ensure they meet organizational needs.<br>• Drive the adoption of Agile methodologies to improve delivery and project outcomes.
<p>We are looking for a highly skilled Director of IT Infrastructure to lead and optimize our enterprise infrastructure operations. This role will play a pivotal part in ensuring the performance, scalability, and security of our systems across a nationwide organization with thousands of users and hundreds of locations. Based in Manchester, Connecticut, this position offers a hybrid work arrangement, requiring occasional travel to the corporate headquarters.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute a comprehensive IT infrastructure strategy in alignment with business growth and operational goals.</p><p>• Oversee the performance and scalability of hybrid cloud environments, including Azure, to ensure efficient operations.</p><p>• Manage and optimize Citrix solutions to deliver secure and seamless experiences for end-users across multiple locations.</p><p>• Collaborate with teams to maintain and enhance Microsoft 365, Active Directory, and identity management systems.</p><p>• Implement and refine Zscaler and Okta solutions for secure access and identity governance.</p><p>• Lead initiatives to improve automation, operational efficiency, and system performance.</p><p>• Establish and maintain high availability standards, achieving 99.99%+ uptime for critical infrastructure components.</p><p>• Contribute to the management of the IT infrastructure budget, ensuring cost-effective solutions.</p><p>• Work closely with stakeholders to align infrastructure capabilities with business expansion objectives.</p><p>• Support proactive monitoring and incident response to minimize disruptions and maintain service excellence.</p>
We are looking for an experienced and visionary Director of Data and AI to lead the strategic development and implementation of data management, artificial intelligence, and enterprise architecture initiatives. This role is pivotal in driving innovation, operational excellence, and competitive advantage through cutting-edge technologies and scalable solutions. Based in Atlanta, Georgia, the position requires collaboration with senior leaders to integrate data and AI into the organization's core strategy, ensuring measurable business outcomes.<br><br>Responsibilities:<br>• Define and execute a comprehensive strategy for data, AI, and enterprise architecture aligned with organizational goals.<br>• Collaborate with senior leadership to embed data-driven decision-making and AI solutions into business operations.<br>• Establish governance frameworks and standards for data management and architecture to ensure security, scalability, and reliability.<br>• Lead the development and modernization of enterprise architecture to support integration and cloud transformation.<br>• Oversee the deployment of AI technologies to enhance business processes, customer experiences, and workforce productivity.<br>• Manage enterprise data platforms and analytics to ensure data integrity and accessibility across the organization.<br>• Identify opportunities for leveraging data insights to improve performance and deliver competitive advantages.<br>• Evaluate emerging technologies and build external partnerships to stay ahead in innovation.<br>• Build and mentor a high-performing team focused on innovation, delivery, and continuous improvement.<br>• Foster a collaborative and accountable culture that promotes curiosity and drives transformation.
Qualifications<br>QUALIFICATIONS<br><br>These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.<br><br>• A self-starting team player who possesses a bachelor’s degree in Information Technology, Engineering Technology, Computer Information Technology, or related field<br>• Minimum of 10 years of technical experience directing data analytics teams (Enterprise Data Architecture, Data Analytics, Data Governance, ALM Teams, Release Management, Support Functions) within a hybrid cloud environment<br>• Minimum of 5 years in banking experience<br>• Background in large scale migrations, hybrid cloud, and application modernization projects<br>• Experience with regulated or complex environments<br>• Familiarity with ITIL, Agile, and modern delivery frameworks<br>• Proven experience delivering enterprise Azure solutions in an IT and Business-facing capacity<br>• Strong understanding of core Azure services and architecture patterns across Compute, networking, identity, storage, containers, and automation<br>• Knowledgeable with Infrastructure as code (ARM, Bicep, Terraform), DevOps pipelines, and CI/CD practices<br>• Strong understanding of Gen AI principles (Microsoft CoPilot), large language models (LLM) and their applications in analytics<br>• Strong knowledge of security, governance, identity (Entra ID), and compliance considerations for Azure<br>• Microsoft Cloud certifications<br>• F
<p><strong>Position Summary:</strong></p><p>Drive and shape the organization’s overarching data and analytics strategy to deliver actionable insights that directly support critical business decision-making.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute the company’s data and analytics roadmap to ensure reporting and analysis capabilities empower organizational objectives.</li><li>Remain abreast of industry trends, emerging technologies, and relevant external reports; synthesize and communicate key findings to the leadership team and stakeholders.</li><li>Lead all aspects of internal and external reporting, ensuring data outputs are accurate, comprehensive, auditable, and have clearly defined ownership.</li><li>Oversee creation and delivery of executive reports, frameworks, dashboards, and recurring presentations that provide actionable intelligence to senior leadership.</li><li>Align data priorities with senior leaders, offering consistent and proactive communication of project status, risks, dependencies, and critical trade-offs.</li><li>Establish rigorous procedures for intake, prioritization, and delivery of analytics projects—managing scope, timelines, and escalation as needed.</li><li>Foster a results-driven culture of accountability by actively monitoring and driving progress on key analytics initiatives.</li><li>Create and maintain robust governance and controls to ensure high-quality, efficient, and reliable reporting processes.</li><li>Standardize metrics and frameworks to ensure consistency and reliability across all reporting channels and business units.</li><li>Build, mentor, and lead analytics and reporting teams, including recruiting, coaching, and setting high performance and stakeholder engagement standards.</li><li>Partner cross-functionally to address data challenges, enable self-service analytics, and further automate and enhance reporting effectiveness.</li><li>Ensure stakeholder satisfaction and delivery of measurable business outcomes from data and analytics initiatives.</li></ul><p><strong>Minimum Qualifications:</strong></p><ul><li>Over 10 years of experience with advanced data analysis, relational databases, and enterprise analytics tools.</li><li>Advanced proficiency in database management, data extraction, analytics, and visualization technologies.</li><li>Demonstrated expertise in SQL, SSRS, SSIS, ETL processes, Excel, Python, and PowerPoint.</li><li>Experience with diverse data transformation, reporting, and analytics tools or programming languages.</li><li>Exceptional written and verbal communication skills; proven ability to present complex analytical insights to senior executives and cross-functional teams.</li><li>Strong organizational and project management skills; proven success managing multiple, concurrent projects.</li><li>Demonstrated leadership in team management, coaching, and talent development within analytics or reporting environments.</li><li>Experience overseeing high-stakes internal and external reporting commitments.</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience with additional data visualization and analytics platforms.</li><li>Thrives in fast-paced environments; maintains keen attention to detail under pressure.</li><li>Familiarity with compliance, regulatory, or governance requirements related to enterprise analytics and reporting.</li></ul><p><br></p>
