<p>We are seeking a Senior Full Stack Engineer to lead the design and development of modern web applications. This role will work across the full technology stack, building scalable front-end solutions with Angular and back-end services using .NET while mentoring team members and driving technical excellence.</p><p>Responsibilities</p><ul><li>Design, develop, and support enterprise web applications</li><li>Build responsive user interfaces using Angular</li><li>Develop APIs and business services using C# and .NET</li><li>Design database solutions and optimize SQL performance</li><li>Participate in architecture discussions and technical planning</li><li>Mentor junior developers and perform code reviews</li><li>Collaborate with product, infrastructure, and business teams</li><li>Support production applications and troubleshoot complex issues</li></ul><p><br></p>
We are looking for an SAP Master Data Solution Specialist to support master data strategy and execution for a manufacturing environment in Brooklyn, New York. This Contract position is ideal for a consultant who brings strong experience in SAP master data management, data governance, and S/4HANA Cloud delivery. The role will partner with cross-functional stakeholders to improve data integrity, streamline processes, and support scalable ERP operations.<br><br>Responsibilities:<br>• Lead the design, configuration, and support of SAP master data solutions aligned with business and operational needs.<br>• Collaborate with functional and business teams to define master data standards, ownership models, and governance practices.<br>• Monitor data quality issues, investigate root causes, and drive corrective actions to improve accuracy and consistency across systems.<br>• Support end-to-end master data lifecycle activities, including creation, maintenance, validation, and process optimization.<br>• Contribute to SAP S/4HANA Cloud initiatives by translating business requirements into practical master data solutions.<br>• Facilitate workshops and working sessions with stakeholders to gather requirements, resolve issues, and align on implementation priorities.<br>• Apply SAP Activate and Agile delivery methods to manage tasks, support project milestones, and adapt to evolving business needs.<br>• Assist with Fiori-based processes and embedded analytics capabilities to enhance visibility into master data performance and usage.
<p>Robert Half is seeking a detail-oriented Data Entry Specialist to maintain accurate customer and account information in company databases.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Enter data from paper and electronic source documents.</li><li>Verify data accuracy and completeness.</li><li>Maintain records and perform routine database updates.</li><li>Perform regular backups to preserve information.</li><li>Respond to company inquiries and requests.</li><li>Assist with administrative and filing duties.</li></ul><p><br></p>
<p>We are seeking an Accounts Receivable Specialist to join a growing organization in the Lexington area. This role is responsible for managing incoming payments, monitoring customer accounts, reconciling discrepancies, and supporting the overall cash flow of the business. The ideal candidate will be organized, detail-oriented, and comfortable communicating with customers regarding billing and payment matters.</p><p><br></p><p><strong>Essential Functions and Responsibilities</strong></p><p>• Generate and distribute customer invoices accurately and timely</p><p>• Post customer payments, including checks, ACH transactions, and wire transfers</p><p>• Monitor accounts to ensure timely collection of outstanding balances</p><p>• Follow up with customers regarding past-due invoices</p><p>• Research and resolve billing discrepancies and payment issues</p><p>• Reconcile accounts receivable balances and customer statements</p><p>• Maintain accurate customer records and payment documentation</p><p>• Assist with month-end close activities and AR reporting</p><p>• Prepare aging reports and communicate collection updates to management</p><p>• Collaborate with accounting, customer service, and sales teams to resolve account issues</p>
We are looking for a Customer Service Representative to support customers with professionalism, accuracy, and a helpful approach in San Francisco, California. This is a Contract position for someone who can create a positive experience on every interaction while managing inquiries efficiently and thoroughly. The ideal candidate is dependable during scheduled hours, communicates clearly, and takes feedback well to continuously improve performance.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with patience, clarity, and a service-focused attitude.<br>• Guide customers through questions, applications, or order-related needs to help them complete the correct forms accurately the first time.<br>• Record customer details and enter information carefully to maintain complete and accurate documentation.<br>• Follow up on outstanding items to reduce delays and keep customer requests moving toward resolution.<br>• Handle both inbound and outbound communication as needed to provide updates, gather missing information, and resolve issues.<br>• Remain available and engaged during assigned queue hours, maintaining consistent attendance and dependable coverage.<br>• Apply coaching and feedback to improve call quality, accuracy, and overall customer satisfaction.
We are looking for a detail-oriented Data Entry Clerk to support a contract assignment tied to benefit plan setup activities. In this role, you will help maintain accurate plan information by entering, reviewing, and updating records in accordance with approved documentation and established procedures. This position works closely with internal subject matter experts and partner teams in a remote, permanent schedule aligned to Central Time business hours.<br><br>Responsibilities:<br>• Input and maintain benefit plan information in designated systems with a strong focus on precision and completeness.<br>• Create new plan shell records and revise existing entries using approved source materials as the basis for all updates.<br>• Check completed work against documentation to confirm accuracy and identify discrepancies before finalizing records.<br>• Monitor assigned tasks, document progress, and keep records organized to support timely completion of deliverables.<br>• Investigate incomplete, inconsistent, or unclear data and elevate unresolved issues to subject matter experts for guidance.<br>• Correct identified entry errors promptly while adhering to documented workflows and quality expectations.<br>• Collaborate with business testing, technology partners, and internal team members to support configuration-related activities for the initiative.<br>• Handle sensitive business information responsibly and follow company standards for confidentiality and process compliance.
<p>We are seeking a Temporary Accounts Payable Specialist to support day-to-day accounting operations in Walnut Creek. The ideal candidate will have accounts payable experience, strong Microsoft Excel skills, and experience working with multiple ERP software systems, such as SAP, Oracle NetSuite, Microsoft D365, QuickBooks, or Workday. </p><p><br></p><p>Please apply today!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process vendor invoices and ensure accurate coding to the appropriate general ledger accounts.</li><li>Reconcile vendor statements and resolve discrepancies in a timely manner.</li><li>Assist with payment processing and maintain accurate accounts payable records.</li><li>Support general accounting functions and respond to inquiries from management and internal teams.</li></ul><p><br></p>
We are looking for a detail-oriented Staff Accountant to join a healthcare organization in New York, New York on a Contract basis. This position supports day-to-day accounting operations, financial reporting, grant tracking, and budget oversight while helping maintain strong fiscal controls across assigned programs and departments. The role also partners with finance leadership to analyze performance, support audits, and contribute to accurate, timely financial management.<br><br>Responsibilities:<br>• Oversee core accounting activities for assigned funds and departments, ensuring financial records are accurate, complete, and aligned with established controls.<br>• Reconcile general ledger accounts, prepare journal entries, and investigate discrepancies to preserve the integrity of financial data.<br>• Produce financial statements, management reports, and budget variance analyses that highlight trends, risks, and areas for improvement.<br>• Monitor grant and contract spending, confirm expenses remain within approved budgets, and assist with required financial reporting and closeout activities.<br>• Support annual budgeting, forecasting, and cash flow planning by compiling financial data and developing practical recommendations.<br>• Assist with monthly claims and reporting for external funding sources while maintaining compliance with applicable funding requirements.<br>• Contribute to payroll, accounts payable, and broader fiscal operations to help ensure smooth daily finance department performance.<br>• Prepare audit schedules and supporting documentation, coordinate responses for assigned audit areas, and assist with regulatory reviews.<br>• Provide guidance and workflow support to accounting staff, review work for accuracy, and help strengthen departmental procedures and reporting efficiency.<br>• Assist finance leadership with treasury monitoring, cash position analysis, and other critical reporting responsibilities as needed.
<p><strong>Accountant (Contract) | Cedar Rapids, IA</strong></p><p><br></p><p>A growing Cedar Rapids organization is seeking a <strong>Contract Accountant</strong> to support day-to-day accounting operations and special projects. This role offers an opportunity to contribute across multiple areas of accounting while working alongside a collaborative finance team.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Financial Reporting & Analysis</strong></p><ul><li>Prepare and maintain financial reports</li><li>Assist with month-end and year-end close activities</li><li>Analyze account activity and investigate variances</li><li>Support budgeting and forecasting efforts</li></ul><p><strong>General Accounting</strong></p><ul><li>Prepare journal entries and account reconciliations</li><li>Maintain general ledger accuracy</li><li>Reconcile bank and balance sheet accounts</li><li>Ensure compliance with accounting policies and procedures</li></ul><p><strong>Transaction Processing</strong></p><ul><li>Support accounts payable and accounts receivable functions</li><li>Review invoices and expense transactions for accuracy</li><li>Assist with cash management and payment processing</li></ul><p><strong>Project Support</strong></p><ul><li>Assist with audits and documentation requests</li><li>Support system conversions, process improvements, or cleanup projects</li><li>Participate in ad hoc accounting and finance initiatives</li></ul><p><br></p>
<p>We are looking for a Workday Procurement Consultant - This role will contribute to a large enterprise Workday procurement initiative by combining system configuration expertise with process improvement, user readiness, and implementation support. The consultant will work closely with project leadership, implementation partners, and business stakeholders to help strengthen procurement operations and promote successful adoption across the organization.</p><p><br></p><p>Responsibilities:</p><p>• Participate in recurring project sessions with stakeholders, implementation partners, and leadership to track progress, resolve issues, and align on priorities.</p><p>• Configure and support Workday Procurement, Strategic Sourcing, and Contract Lifecycle Management functions to meet operational and business needs.</p><p>• Develop process documentation, workflow maps, and related materials that clarify procedures and support consistent execution.</p><p>• Coordinate and assist with testing efforts, including user acceptance activities, issue tracking, and validation of system functionality.</p><p>• Create training resources and deliver end-user support that encourages readiness, confidence, and effective use of new processes and tools.</p><p>• Collaborate with county teams and consulting partners to connect technical design decisions with day-to-day business requirements.</p><p>• Provide knowledge transfer and post-deployment support to help stabilize operations and reinforce long-term adoption.</p><p>• Contribute to procurement modernization efforts by identifying opportunities to improve efficiency, usability, and process alignment.</p>
<p>We are looking for a part-time Executive Assistant to support senior leadership through proactive scheduling, travel coordination, and meeting preparation. This is a Contract position suited for someone who can keep priorities organized, manage competing demands, and maintain a detail-oriented approach. The ideal candidate brings strong judgment, attention to detail, and the ability to anticipate executive needs in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee complex executive calendars, resolving scheduling conflicts and aligning meetings with shifting business priorities.</p><p>• Arrange domestic and international travel plans, including itineraries, transportation, lodging, and related logistics.</p><p>• Coordinate executive meetings by organizing agendas, confirming attendees, and ensuring materials are prepared in advance.</p><p>• Track travel details and schedule changes to help leaders stay informed and on time throughout their commitments.</p><p>• Serve as a central point of coordination for appointment planning, meeting timing, and day-to-day administrative support.</p><p>• Prepare and maintain organized scheduling records and travel information to support smooth executive operations.</p>
<p>Marketing Campaign Analyst</p><p><strong>Engagement:</strong> 6-Month Contract</p><p><strong>Work Arrangement:</strong> Hybrid | Atlanta, GA</p><p>Position Overview</p><p>We are seeking a Marketing Campaign Analyst to support campaign measurement, reporting, and performance analysis across integrated marketing initiatives. This individual will translate campaign data into actionable insights and help marketing stakeholders understand what is driving results.</p><p>Responsibilities</p><ul><li>Build, maintain, and update campaign dashboards and recurring reports.</li><li>Analyze campaign performance across paid, owned, and earned channels.</li><li>Track KPIs including conversions, CAC, ROAS, engagement, and funnel performance.</li><li>Validate data accuracy across advertising platforms, analytics tools, and CRM systems.</li><li>Identify trends, performance gaps, and optimization opportunities.</li><li>Present findings and recommendations to marketing leadership.</li><li>Support campaign measurement frameworks and attribution reporting.</li></ul><p><br></p>
<p>Robert Half is partnering with an Environmental Law Firm to hire a Litigation Paralegal to support attorneys with litigation matters, legal research, document review, proofreading, cite-checking, and case management. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-paced environment while utilizing legal technology and AI tools to enhance efficiency.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Support attorneys throughout all phases of litigation.</li><li>Conduct legal research and assist with drafting and reviewing legal documents.</li><li>Proofread and cite-check pleadings, motions, correspondence, and filings.</li><li>Prepare and manage court filings, deadlines, and case files.</li><li>Assist with discovery, document review, and trial preparation.</li><li>Utilize legal technology and AI tools to support workflows.</li><li>Handle administrative and project-based tasks as needed.</li><li>Collaborate with attorneys and staff to ensure matters are completed accurately and efficiently.</li></ul>
<p>We are seeking a highly organized and polished Bilingual Spanish Executive Assistant to provide high-level administrative support to senior leadership. This individual will serve as a key point of contact, manage complex schedules, coordinate meetings and travel, and help ensure day-to-day operations run smoothly.</p><p><br></p><p>The ideal candidate is proactive, detail-oriented, professional, and comfortable working in a fast-paced environment. Fluency in both English and Spanish is required, as this role will regularly communicate with internal and external contacts in both languages.</p><p><br></p><p>Responsibilities</p><ul><li>Provide direct administrative support to executives and senior leadership</li><li>Manage complex calendars, meetings, appointments, and scheduling priorities</li><li>Coordinate domestic and international travel arrangements, itineraries, and logistics</li><li>Prepare correspondence, presentations, reports, and other business documents</li><li>Handle incoming calls, emails, and requests with professionalism and discretion</li><li>Communicate with clients, vendors, employees, and business partners in both English and Spanish</li><li>Coordinate meetings, conference calls, and special events</li><li>Prepare meeting agendas, materials, and follow-up items</li><li>Track deadlines, action items, and important projects</li><li>Process expense reports, invoices, and other administrative documentation</li><li>Maintain confidential and sensitive information</li><li>Assist with special projects and additional administrative responsibilities as needed</li></ul><p><br></p>
We are looking for a dependable Administrative Assistant to support daily office operations for a contract opportunity in Southlake, Texas. This role is ideal for someone who enjoys keeping work organized, assisting with invoicing and records management, and providing detail-focused administrative support across a busy team. The position offers approximately 30 hours per week in a hybrid setting and requires a business-casual presence along with a strong service mindset.<br><br>Responsibilities:<br>• Prepare and process invoices accurately while maintaining organized financial and administrative documentation.<br>• Manage filing systems and keep office records current, accessible, and well structured.<br>• Provide day-to-day administrative support to team members by handling routine clerical and coordination tasks.<br>• Answer incoming calls courteously, direct inquiries to the appropriate contact, and greet visitors as needed.<br>• Enter information into internal records and spreadsheets with a high level of accuracy and attention to detail.<br>• Assist with reception and front-office coverage to help ensure smooth daily operations.<br>• Support timesheet-related administrative activities and help keep submission records organized when needed.
<p><strong>Robert Half</strong> is actively partnering with an Austin-based client to identify a <strong>NetSuite Administrator (contract).</strong> In this role, you will manage the configuration, support, and ongoing optimization of a leading cloud-based ERP platform. This individual will serve as the primary administrator for the system, partnering closely with Finance, Accounting, Operations, and other business stakeholders to ensure the platform effectively supports organizational processes and reporting needs. <strong>This role is hybrid in Austin, Tx. </strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Administer and maintain the ERP platform, including configuration, customization, security, and user access management</li><li>Configure workflows, forms, fields, dashboards, reports, and system functionality to meet business requirements</li><li>Manage user roles, permissions, and governance processes to ensure data integrity and security</li><li>Develop and maintain saved searches, reports, KPIs, and dashboards to support business decision-making</li><li>Troubleshoot system issues and provide day-to-day support for end users across multiple departments</li><li>Coordinate testing, deployment, and validation of system enhancements, upgrades, and new functionality</li><li>Support integrations between ERP and other business-critical applications</li><li>Collaborate with stakeholders to gather requirements and translate business needs into scalable system solutions</li><li>Assist with data imports, exports, audits, and ongoing data quality initiatives</li><li>Create and maintain system documentation, training materials, and standard operating procedures</li><li>Partner with third-party vendors, consultants, and implementation teams on complex projects and enhancements</li><li>Monitor system performance and identify opportunities for process improvement, automation, and operational efficiency</li><li>Stay current on ERP platform updates, best practices, and emerging capabilities to maximize system value</li></ul><p><br></p>
<p>We are looking for an Infrastructure Project Manager to lead complex infrastructure and cloud migration initiatives for a long-term contract engagement. This role will guide planning, coordination, governance, and delivery across technology, business, and vendor teams while helping ensure a smooth transition of file storage and hosted applications to cloud-based environments. The position offers a hybrid work arrangement and requires a proactive leader who can keep stakeholders aligned, manage execution risks, and support critical migration activities with minimal disruption to operations.</p><p><br></p><p>Responsibilities:</p><p>• Direct end-to-end project delivery by managing scope, timeline, budget, resource planning, quality expectations, dependencies, and final outcomes throughout the engagement.</p><p>• Build and maintain comprehensive project roadmaps, milestone schedules, governance routines, issue tracking, and leadership updates to support informed decision-making.</p><p>• Collaborate closely with executive sponsors, business partners, technical teams, and external vendors to establish shared priorities, clarify objectives, and confirm measures of success.</p><p>• Lead resolution of project risks, action items, open issues, and key decisions by evaluating impacts and recommending effective next steps.</p><p>• Prepare concise status reporting and presentations tailored to executive, operational, and technical audiences.</p><p>• Oversee migration planning activities including discovery, inventory review, readiness assessment, sequencing, testing coordination, cutover preparation, validation, and transition support.</p><p>• Coordinate the movement of home drives, shared file repositories, and hosted applications to approved cloud platforms while accounting for integrations, dependencies, and business readiness.</p><p>• Manage stakeholder communication, training support, adoption planning, vendor coordination, and cross-functional working sessions to promote successful implementation and operational handoff.</p><p><br></p><p>Interested candidates should contact Sally Lander at 612.249.0254 or sally.lander@roberthalf.(com).</p>
We are looking for an HR Generalist to support day-to-day people operations for a Contract position based in Salt Lake City, Utah. This role will contribute across employee relations, onboarding, benefits administration, and core HR processes while helping maintain accurate records and a positive employee experience. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple HR priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Provide front-line HR support by addressing employee questions, resolving workplace concerns, and escalating sensitive matters when appropriate.<br>• Coordinate onboarding activities for new hires, including pre-employment paperwork, orientation scheduling, and documentation completion.<br>• Administer benefit-related tasks such as enrollments, updates, and employee communication regarding available programs.<br>• Maintain personnel files and HR records with a high level of accuracy, confidentiality, and compliance.<br>• Support daily HR administration by preparing letters, processing employment changes, and tracking key employee information.<br>• Use HRIS tools to enter, update, and audit employee data to ensure records remain current and reliable.<br>• Partner with managers and internal teams to support consistent application of HR policies and procedures.<br>• Assist with process improvements and HR-related projects, including operational updates tied to internal systems when needed.
<p>We are looking for an experienced Sr. Accountant to support a high-volume printing business in Plymouth, Michigan. This Long-term Contract opportunity is ideal for a detail-oriented finance specialist who can manage core accounting operations, maintain accurate inventory-related reporting, and contribute to process improvements in a fast-paced environment. The role will play a key part in strengthening financial consistency across the organization while supporting daily and month-end accounting activities. This is an ON-SITE position.</p><p><br></p><p>The day-to-day responsibilities will include:</p><p>• Lead the implementation and configuration of QuickBooks Enterprise, including accounting data alignment and process standardization efforts.</p><p>• Assist with system-related accounting initiatives tied to the transition from Great Plains to QuickBooks, helping prepare for a targeted go-live timeline.</p><p>• Support general accounting activities, including journal entries, account reconciliations, and month-end close deliverables.</p><p>• Review general ledger activity for accuracy and resolve discrepancies affecting financial statements or subledger balances.</p><p>• Maintain inventory accounting records and monitor work-in-progress balances to support accurate costing and reporting.</p><p>• Analyze financial data in Excel to identify variances, improve reporting accuracy, and support operational decision-making.</p><p>• Partner with internal stakeholders to promote consistent accounting practices.</p>
<p>An established manufacturing and distribution operation is seeking a dependable Fleet Dispatcher to coordinate company drivers, monitor outgoing deliveries, and support warehouse transportation activities. This role is ideal for someone who enjoys working alongside warehouse and operations teams while keeping daily transportation schedules on track. The successful candidate will bring strong organizational skills, attention to detail, and the ability to respond quickly when priorities change.</p><p><strong>What You’ll Do:</strong></p><ul><li>Assign delivery routes and coordinate daily schedules for company drivers.</li><li>Communicate loading priorities and delivery instructions to warehouse personnel.</li><li>Monitor fleet activity and maintain visibility into driver availability and delivery progress.</li><li>Coordinate vehicle maintenance appointments, inspections, and service schedules.</li><li>Track fuel usage, mileage, delivery logs, and fleet-related documentation.</li><li>Ensure drivers have the appropriate paperwork, delivery instructions, and customer information.</li><li>Assist with resolving delivery issues, equipment delays, and scheduling conflicts.</li><li>Maintain records related to vehicle registrations, insurance, and driver documentation.</li><li>Coordinate with purchasing and warehouse teams to prioritize urgent shipments.</li><li>Prepare daily fleet activity reports and identify opportunities to improve delivery efficiency.</li></ul><p><br></p>
<p>Robert Half has frequent needs from our clients in the local area for experienced Accountants. We are looking for detail-oriented professionals who thrive in dynamic environments and have the expertise to handle complex accounting and financial reporting tasks. If you're a seasoned accounting professional looking to take the next step in your career, we’d love to hear from you!</p><p><br></p><p><br></p>
We are looking for a detail-oriented Bookkeeper to support a financial planning office. This Long-term Contract position is ideal for someone who is comfortable working in a small, organized office environment while handling a broad range of accounting and administrative tasks. The role requires strong organizational skills, clear communication in English, and the ability to manage daily financial activity with accuracy and discretion.<br><br>Responsibilities:<br>• Manage day-to-day bookkeeping activities, including recording financial transactions and maintaining accurate accounting records.<br>• Process incoming and outgoing payments by overseeing accounts receivable and accounts payable functions.<br>• Reconcile bank accounts and other financial records to ensure balances are accurate and current.<br>• Assist with month-end closing tasks by reviewing entries, resolving discrepancies, and preparing supporting documentation.<br>• Maintain payroll-related records and help ensure timely and accurate processing of employee payment information.<br>• Use QuickBooks and Microsoft Excel to track financial data, generate reports, and organize accounting documentation.<br>• Provide general administrative support to the office, including data entry, file maintenance, and coordination of routine office needs.<br>• Investigate payment shortages or account discrepancies and follow up to support timely resolution.
<p>Robert Haf is hiring an HR Assistant to support the human resources team with daily administrative tasks. This role helps with employee records, onboarding paperwork, scheduling, and general HR support. The HR Assistant works closely with employees and managers to help keep HR processes organized and efficient.</p><p><strong>Responsibilities</strong></p><ul><li>Help with daily HR administrative tasks</li><li>Maintain employee files and update HR records</li><li>Assist with onboarding paperwork and new hire setup</li><li>Schedule interviews, meetings, and HR appointments</li><li>Help answer basic employee questions</li><li>Support benefits and payroll-related paperwork</li><li>Prepare letters, reports, and other HR documents</li><li>Maintain confidentiality of employee information</li></ul><p><br></p>
We are looking for an experienced and service-focused Concierge - Level 2 to support guests, tenants, and visitors at an in-person site in New Jersey. This Contract position is expected to run for 2 months, with the possibility of extension, and will play an important role in creating a welcoming, responsive experience across the facility. The person in this role will handle service-related requests, coordinate reservations and transportation, and provide thoughtful local recommendations while maintaining a detail-oriented presence. This opportunity is well suited for someone who enjoys solving issues independently, communicating with tact, and supporting day-to-day office and property operations.<br><br>Responsibilities:<br>• Welcome guests, occupants, and visitors with a detail-oriented approach that reflects a high standard of service and hospitality.<br>• Manage incoming requests by documenting details, monitoring progress, and following through to help ensure timely completion.<br>• Coordinate bookings for dining, transportation, and business or leisure activities based on individual needs and preferences.<br>• Maintain up-to-date information on local services, restaurants, entertainment venues, and transportation providers to support accurate recommendations.<br>• Respond to questions, concerns, and service issues with sound judgment, strong communication, and a solutions-oriented mindset.<br>• Follow building safety, security, and emergency protocols, and alert the appropriate contacts when action is required.<br>• Provide administrative support to site leadership and assist with operational tasks that contribute to smooth daily service delivery.<br>• Handle more complex service situations by identifying practical resolutions and helping the team stay aligned with service goals.<br>• Set a strong example for customer care and workplace conduct while supporting collaboration and consistency across the team.
We are looking for a Customer Experience Specialist to support customers during a busy holiday season in Seattle, Washington. This is a Contract position for someone who thrives in a fast-paced service environment and can handle a large volume of interactions with professionalism and care. The ideal candidate will provide timely assistance across multiple channels, resolve routine issues efficiently, and help create a positive experience for every customer.<br><br>Responsibilities:<br>• Manage a steady flow of customer inquiries each day while delivering attentive, courteous, and solutions-focused service.<br>• Assist customers with purchases, product changes, and return requests in accordance with established policies and service expectations.<br>• Document customer concerns and feedback accurately, and route more complex situations to the appropriate support team when necessary.<br>• Communicate clearly through phone and email to ensure customers receive helpful, respectful, and easy-to-understand guidance.<br>• Work closely with team members to support a collaborative atmosphere centered on responsiveness and problem-solving.<br>• Use multiple browser-based tools and customer service systems to research issues, update records, and complete service tasks efficiently.<br>• Maintain accuracy and attention to detail while adapting to changing customer needs during peak seasonal demand.