We are looking for an experienced Paralegal to join a high-volume litigation team in Las Vegas, Nevada. This Long-term Contract opportunity is well suited for a legal specialist who can take ownership of casework, stay organized across a busy docket, and support multiple attorneys in a fast-paced personal injury and insurance defense practice. The role offers the chance to contribute across all phases of litigation while working in a collaborative hybrid environment.<br><br>Responsibilities:<br>• Coordinate day-to-day paralegal support for four attorneys handling a substantial portfolio of active litigation files.<br>• Prepare and manage written discovery, initial and ongoing disclosures, and related case documents in accordance with deadlines.<br>• Review medical records and assemble clear medical chronologies to support case analysis and litigation strategy.<br>• Summarize depositions and organize key testimony, exhibits, and supporting materials for attorney use.<br>• Provide trial preparation assistance, including compiling case files, coordinating exhibits, and helping attorneys get ready for hearings and trial.<br>• Support matters involving personal injury, premises liability, trucking, motor vehicle, and insurance defense disputes.<br>• Record time accurately and maintain productivity in alignment with a monthly billable hour expectation.<br>• Partner with legal assistants, calendar and docket personnel, and litigation support team members to keep cases moving efficiently.<br>• Independently manage assigned litigation tasks while adjusting to the preferences and workflows of different attorneys.
<p>The Accounts Payable Specialist is responsible for processing invoices, maintaining accurate financial records, reconciling vendor accounts, and supporting timely payments. This role helps ensure strong internal controls and smooth day-to-day accounting operations. </p><p><br></p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review, code, and process vendor invoices accurately and on time. </li><li>Match invoices to purchase orders and receiving documents. </li><li>Prepare and process check, ACH, and wire payments. </li><li>Reconcile vendor statements and resolve invoice discrepancies. </li><li>Maintain organized accounts payable files and documentation. </li><li>Respond to vendor and internal payment inquiries. </li><li>Assist with month-end closing, accruals, and account reconciliations. </li><li>Support audits by preparing requested AP documentation. </li><li>Monitor aging reports and help ensure compliance with payment terms. </li><li>Identify opportunities to improve AP processes and efficiency. </li></ul><p><br></p><p>Please apply today or call Dennis Brinkmann at 925-271-4809 for more information.</p>
Robert Half is seeking an experienced Grant Manager to oversee the full lifecycle of grant management, from proposal development and submission to compliance and reporting. The ideal candidate will have excellent organizational and communication skills, strong attention to detail, and the ability to manage multiple projects simultaneously. If you are a results-driven detail oriented with expertise in research funding and nonprofit or organizational grant development, we encourage you to call our office 213.629.4602. Key Responsibilities: Oversee the grant application process, including identification of funding opportunities, proposal writing, and budgeting. Ensure compliance with all grant requirements, including reporting deadlines, financial tracking, and documentation. Develop timelines, action plans, and deliverables to meet funding objectives and deadlines. Liaise with funding agencies and build strong relationships with donors and stakeholders. Conduct post-award activities, including financial reconciliation, performance measurement, and workflow optimization. Monitor trends in grant funding and maintain a calendar of grant opportunities. Collaborate with internal teams (finance, program managers, development teams) to ensure alignment with organizational goals. Provide training and support for staff regarding policies and procedures related to grants administration.
<p>Robert Half is seeking an experienced <strong>Accounts Payable Specialist</strong> for a <strong>temp-to-hire opportunity</strong> with a non-profit educational organization. This role will support the accounting team with full-cycle AP responsibilities and requires strong attention to detail and hands-on experience with <strong>NetSuite</strong>.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Process and code a high volume of invoices</li><li>Enter invoices and maintain accurate AP records in NetSuite</li><li>Prepare and process vendor payments</li><li>Review invoices for proper coding and approvals</li><li>Reconcile AP accounts and research discrepancies</li><li>Communicate with vendors regarding invoices and payment inquiries</li><li>Assist with month-end close and account reconciliations</li><li>Maintain vendor files and W-9 information</li><li>Provide additional accounting support and assist with special projects</li></ul><p><br></p>
<p>Robert Half is seeking a highly organized and proactive Office Manager to oversee daily office operations and create an efficient, productive workplace environment. This role is ideal for a professional who enjoys balancing administrative responsibilities, supporting leadership teams, and ensuring smooth office workflows. The successful candidate will serve as a key resource for employees, vendors, and visitors while helping drive operational excellence across the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee day-to-day office operations and administrative functions</li><li>Manage office facilities, supplies, equipment, and vendor relationships</li><li>Coordinate meetings, calendars, travel arrangements, and company events</li><li>Support executives and department leaders with administrative needs</li><li>Develop and maintain office procedures to improve efficiency and organization</li><li>Handle incoming communications and serve as a primary point of contact for visitors and vendors</li><li>Process invoices, expense reports, and purchase orders as needed</li><li>Assist with onboarding new employees and coordinating workspace setup</li><li>Maintain office records, files, and confidential documentation</li><li>Support special projects and cross-functional initiatives</li><li>Monitor office budgets and assist with cost-control efforts</li><li>Foster a positive, professional, and collaborative office culture</li></ul><p><br></p>
<p>A local distribution operation is seeking a detail-oriented Inventory Control Associate to help keep stock levels accurate and orders flowing. This hands-on position is ideal for someone who enjoys a mix of inventory tracking, warehouse coordination, and problem-solving. You’ll work with purchasing, receiving, and order fulfillment teams to identify discrepancies and ensure products are available when customers need them.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Monitor inventory levels and update stock records as products are received, moved, or shipped.</li><li>Conduct cycle counts and assist with scheduled physical inventory checks.</li><li>Investigate inventory variances, missing items, and incorrect quantities.</li><li>Match incoming deliveries against purchase orders and packing slips.</li><li>Coordinate with purchasing and warehouse teams on low-stock items and replenishment needs.</li><li>Assist with order allocation and prioritize urgent customer orders.</li><li>Maintain accurate item numbers, product descriptions, and location records.</li><li>Document damaged, expired, or unsellable inventory according to company procedures.</li><li>Prepare basic inventory reports and communicate recurring discrepancies to management.</li></ul><p><br></p>
<p>Boutique litigation firm, is seeking a Litigation Paralegal with 3–5+ years of experience to support a busy civil defense litigation practice in San Jose, California. This hybrid role requires regular on-site attendance and offers the opportunity to support matters throughout the full litigation lifecycle. As a Litigation Paralegal with this firm, you'll support up to five attorneys with document drafting, research, discovery, and trial support. </p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Support attorneys in all phases of civil litigation, from case inception through trial and resolution. </li><li>Draft, review, and file pleadings, motions, discovery requests and responses, subpoenas, and correspondence. </li><li>Manage case files, maintain calendars, track deadlines, and ensure compliance with court rules and filing requirements.</li><li>Coordinate document production, discovery tracking, and case materials for depositions, mediations, and hearings.</li><li>Assist with trial preparation, including exhibit management, witness files, trial binders, and pretrial documentation. B</li><li>Conduct factual research, summarize records, and support attorneys with case organization and strategy preparation. </li><li>Communicate with clients, experts, vendors, court personnel, and outside counsel as needed. </li><li>Support eDiscovery processes, including document review, organization, and production, as needed. </li></ul><p><br></p>
<p>The market is heating up for Accounts Receivable Specialists. Companies, small and large, are looking for skilled Accounts Receivable (A/R) Specialists for temporary and temporary to full-time opportunities. As an Accounts Receivable (A/R) Specialists you should have experience with the entering, posting and reconciling of batches, researching and resolving customer A/R issues, preparing aging reports, placing billing and collection calls, maintaining the cash receipts journal, as well as updating and reconciling the sub-ledger to the G/L. Accounts Receivable (A/R) Specialist candidates should have good attention to detail and strong Microsoft Excel skills. If you are an Accounts Receivable (A/R) Specialists and want to join our team, please submit your resume to and then call 626.463.2030</p><p>Customer Invoicing:</p><p>· Generate and issue invoices to customers in a timely manner.</p><p>· Ensure accuracy and completeness of invoice details.</p><p>Billing Disputes:</p><p>· Resolve billing discrepancies with customers promptly.</p><p>· Communicate with internal teams to address and correct billing issues.</p><p>Payment Processing:</p><p>· Record and apply customer payments to their respective accounts.</p><p>· Reconcile payments received with outstanding invoices.</p><p>Credit Management:</p><p>· Evaluate and set credit limits for customers.</p><p>· Monitor customer credit balances and follow up on overdue payments.</p><p>Cash Application:</p><p>· Apply cash received to the appropriate customer accounts.</p><p>· Reconcile discrepancies between payments and invoices.</p><p>Aging Reports:</p><p>· Generate and analyze accounts receivable aging reports.</p><p>· Identify and address overdue accounts and potential risks.</p><p>Customer Communication:</p><p>· Communicate with customers regarding payment terms and outstanding balances.</p><p>· Provide necessary documentation and information to support payment inquiries.</p><p>Reconciliation:</p><p>· Reconcile accounts receivable sub-ledger with the general ledger.</p><p>· Investigate and resolve any variances between the two.</p><p><br></p><p><br></p><p><br></p>
<p>Do you have proven experience in a payroll position, strong knowledge of tax and wage laws, and good understanding of the common fiscal procedures? Robert Half is looking for Payroll Administrators to assist with frequent needs from our clients on a contract basis. A Payroll Administrator is primarily responsible for processing payroll and maintaining the employee database regarding salary and pay. Other duties include managing the company budget and expense as well as cooperating with different departments to increase payroll service performance and improve upon the payroll system.</p><p> </p><p>Key Responsibilities</p><p>Process payroll for employees in the organization.</p><p>Maintain personnel database regarding salaries.</p><p>Manage organization budget and expenses.</p><p>Report to department supervisor regarding daily activities and issues.</p><p>Work directly with clients to achieve organization goals as required.</p><p>Address and resolve employee complaints relating to the payroll system.</p><p>Work with company database programs to process payroll.</p><p>Prepare reports to relevant departments about payroll, company budget and expense.</p><p> </p>
We are looking for an Accounts Payable Specialist to support the daily flow of incoming funds and payment activity for a school district in Golden, Colorado. This Long-term Contract position will play an important role in maintaining accurate financial records, processing transactions in PeopleSoft, and helping ensure funds are handled in line with established controls. The ideal candidate brings strong attention to detail, sound accounting judgment, and the ability to resolve discrepancies in a timely and thorough manner.<br><br>Responsibilities:<br>• Process incoming payments received through checks, electronic transactions, and bank transfers, ensuring each item is properly documented and posted.<br>• Prepare and complete deposits while verifying that all funds received are balanced and recorded accurately in the financial system.<br>• Enter deposit activity, payment transactions, and related accounting details into PeopleSoft to maintain complete and reliable records.<br>• Support accounts payable functions by assisting with invoice-related payments, including utilities and other district operating expenses.<br>• Create and post journal entries that align financial activity with district accounting standards and reporting needs.<br>• Maintain controlled records for sensitive financial and administrative items such as vehicle titles, petty cash accounts, voided payroll checks, and school safe information.<br>• Coordinate secure bank transport arrangements, including armored pickup scheduling for district deposits.<br>• Research variances, correct posting issues, and work with the finance team to reconcile balances and improve reporting accuracy.<br>• Follow cash-handling protocols and internal control procedures to reduce risk and protect district assets.
<p>We are looking for an experienced Salesforce Architect to shape and deliver a scalable partner portal for a major organization in Salt Lake City, Utah. This Long-term Contract opportunity will focus on creating a sustainable Experience Cloud solution that internal Salesforce administrators can manage confidently after launch. The role requires a strategic thinker who can translate an existing architectural vision into a secure, practical, and extensible platform that supports a growing partner network. You will work closely with internal stakeholders to build a reliable solution powered by Sales Cloud data and designed for long-term adoption.</p><p><br></p><p>Responsibilities:</p><p>• Assess the current architectural blueprint, confirm alignment with business goals, and propose improvements before development moves forward.</p><p>• Create the overall solution design for an Experience Cloud partner portal that supports configurable components and long-term scalability.</p><p>• Define the Salesforce data structure and automation framework that uses opportunity and product information to set up partner portal experiences efficiently.</p><p>• Establish a strong access and security approach, including external user permissions, sharing strategy, and controls that safeguard sensitive information.</p><p>• Design integration patterns connecting Salesforce with Marketing Cloud and external billing-related platforms, coordinating with internal technical teams as needed.</p><p>• Contribute directly to solution delivery, emphasizing declarative configuration and low-code methods that reduce future engineering dependency.</p><p>• Guide the portal through pilot deployment and broader expansion, ensuring the architecture supports growth from an initial beta group to a much larger partner base.</p><p>• Prepare clear technical documentation and equip Salesforce administrators with the knowledge required to maintain, enhance, and launch new partner portals independently.</p>
<p>We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Phoenix, Arizona. This is a Part Time (16 hours) Contract position focused on resolving day-to-day hardware, software, and access issues while delivering responsive service in a Windows-based environment. The ideal candidate is comfortable troubleshooting desktop problems, managing user accounts, and keeping support requests organized through a ticketing system.</p><p><br></p><p>Responsibilities:</p><p>• Provide front-line assistance for desktop, laptop, and general workstation issues affecting end users.</p><p>• Diagnose and resolve problems related to Microsoft Windows environments, including Windows 10 systems.</p><p>• Administer user access and account updates within Active Directory to support daily business operations.</p><p>• Record, prioritize, and follow through on service desk requests to ensure timely issue resolution.</p><p>• Perform basic troubleshooting for software, hardware, and connectivity concerns escalated by employees.</p><p>• Set up, configure, and maintain end-user devices to support productivity and system reliability.</p>
We are looking for an Accounts Receivable Specialist to support financial operations for an Information Technology organization in Beverly Hills, California. This is a Contract position focused on maintaining accurate receivables, applying incoming payments, and helping keep billing and collection activities on schedule. The ideal candidate brings strong attention to detail, sound judgment in resolving account issues, and the ability to work effectively in a fast-paced accounting environment.<br><br>Responsibilities:<br>• Manage day-to-day accounts receivable activities, ensuring customer balances and open invoices are tracked accurately.<br>• Apply incoming payments to the appropriate customer accounts and investigate discrepancies to maintain clean records.<br>• Conduct commercial collections outreach with strong attention to detail to reduce overdue balances and improve cash flow.<br>• Prepare and process billing transactions, confirming invoice details are complete, accurate, and issued on time.<br>• Reconcile cash activity by reviewing remittances, deposits, and payment postings against internal records.<br>• Partner with accounting and business teams to research account questions and resolve billing or payment issues efficiently.<br>• Monitor aging reports and follow up on outstanding items to support timely account resolution.<br>• Maintain organized documentation for receivables, payment activity, and collection efforts to support audit readiness.
We are looking for a Help Desk Support Analyst to support employees in Carson City, Nevada with timely technical assistance across a range of day-to-day IT issues. This Long-term Contract position is ideal for someone who enjoys resolving user problems, managing support requests, and delivering dependable service to both onsite and remote staff. The role focuses on desktop support, ticket handling, and troubleshooting Windows-based laptop environments while maintaining a detail-oriented and customer-focused approach.<br><br>Responsibilities:<br>• Provide first-line technical support by answering incoming requests and resolving day-to-day hardware, software, and access issues.<br>• Manage and update service desk tickets, ensuring incidents are documented accurately and followed through to completion.<br>• Troubleshoot Dell laptops and Windows-based systems to identify and correct user-facing technical problems.<br>• Support account access needs within Active Directory, including password assistance and connectivity-related issues.<br>• Assist both remote and onsite employees with technical concerns, using appropriate tools to diagnose and resolve problems efficiently.<br>• Escalate more complex incidents when needed while maintaining clear communication with users and internal support teams.<br>• Track recurring issues and contribute to practical solutions that improve overall help desk service delivery.
Primary Responsibilities Manage month-end, quarter-end, and year-end close activities. Prepare and review journal entries, reconciliations, and financial reports. Maintain the general ledger and ensure accuracy of financial data in NetSuite. Support SaaS-specific accounting such as revenue recognition, deferred revenue, and subscription-related reporting. Assist with audits, internal controls, and compliance with accounting policies. Partner with finance, billing, and operations teams to improve reporting and processes.
<p>Robert Half is partnering with a boutique law firm to identify a Litigation Attorney who can immediately contribute to a busy litigation practice, with the potential to join the team long-term. This role is ideal for an attorney who can independently manage casework, develop litigation strategy, draft substantive legal documents, and support matters throughout the litigation lifecycle while collaborating closely with attorneys, clients, and legal support staff. This is a hybrid opportunity based in San Diego.</p><p><br></p><p><strong>Job Description</strong></p><ul><li>Manage litigation cases from intake through resolution</li><li>Draft pleadings, motions, discovery, and other legal documents</li><li>Conduct legal research and support case strategy</li><li>Prepare for hearings, mediations, depositions, and trial</li><li>Communicate with clients, opposing counsel, and other stakeholders throughout the case lifecycle</li></ul>
<p>A coastal public agency is seeking a strategic HR Manager to guide personnel programs, strengthen employee relations, and support department leadership across a complex public-sector workforce. This role is designed for an experienced HR professional who can balance long-term workforce planning with practical day-to-day decisions involving policies, labor agreements, and employee support.</p><p><strong>What You’ll Do:</strong></p><ul><li>Lead municipal HR programs covering recruitment, classification, compensation, benefits, leave, and employee relations.</li><li>Advise executive leadership and department managers on sensitive personnel matters and organizational planning.</li><li>Interpret personnel rules, administrative policies, labor agreements, and applicable employment laws.</li><li>Coordinate labor relations activities, including grievance management and preparation for labor negotiations.</li><li>Oversee employee investigations and ensure documentation is consistent, timely, and appropriately maintained.</li><li>Review compensation structures, job classifications, and position descriptions.</li><li>Support workforce planning, succession planning, retention initiatives, and organizational development.</li><li>Monitor compliance with California employment regulations and relevant public-sector requirements.</li><li>Prepare staffing analyses, policy recommendations, and reports for leadership review.</li><li>Manage HR program budgets, vendor relationships, and department performance goals.</li><li>Coach and develop HR team members while promoting consistent service across departments.</li></ul><p><br></p>
<p><strong>Overview:</strong></p><p>Join our team as a Cost Accountant, supporting financial management and project cost analysis for our growing construction company. This position is responsible for ensuring accurate tracking of project expenditures, supporting effective budgeting, and facilitating transparent financial reporting to stakeholders.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Prepare and analyze cost reports for multiple construction projects</li><li>Review project budgets and track actual costs against estimates</li><li>Monitor job cost allocations and variance explanations</li><li>Collaborate with project managers to verify purchase orders, invoices, and expenses</li><li>Review labor, material, equipment, and subcontractor costs for accuracy and documentation</li><li>Evaluate change orders and their financial impact</li><li>Support month-end and year-end close related to project accounting</li><li>Maintain cost accounting records and construction project files</li><li>Assist with forecasting and identifying areas for cost improvement</li><li>Provide financial summaries to management and support strategic business decisions</li></ul><p><br></p>
We are looking for a detail-oriented Collections Specialist to support receivables management for a designated account portfolio in California. This Long-term Contract position is ideal for someone who can communicate effectively with customers, stay organized in a fast-moving environment, and adjust quickly when urgent priorities arise. The role focuses on reducing outstanding balances, maintaining accurate records, and partnering with internal teams to address overdue accounts effectively.<br><br>Responsibilities:<br>• Manage an assigned accounts receivable portfolio and drive timely payment collection through consistent outreach and follow-up.<br>• Handle both incoming customer inquiries and outbound collection calls to resolve past-due balances in a clear and organized manner.<br>• Record all collection efforts, customer interactions, and account updates with clear and accurate documentation.<br>• Review account details and examine customer agreements when additional research is needed to support collection activity.<br>• Carry out established procedures related to account support holds and service cancellations for overdue accounts.<br>• Prioritize daily workload effectively while responding to shifting business needs and time-sensitive assignments.<br>• Contribute to additional projects and operational tasks as requested by the team.
<p>A busy construction organization is seeking an Accounts Payable Specialist to support a high-volume invoice workflow across multiple active projects. This role is ideal for someone who understands the importance of accurate job coding, organized documentation, and keeping vendors and subcontractors paid on schedule.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Process vendor and subcontractor invoices for multiple construction projects.</li><li>Match invoices against purchase orders, contracts, and receiving documentation.</li><li>Code expenses to the appropriate jobs, cost codes, and general ledger accounts.</li><li>Review lien waivers, W-9s, and vendor insurance documentation.</li><li>Reconcile vendor statements and resolve invoice discrepancies.</li><li>Prepare weekly payment batches and assist with check runs and ACH payments.</li><li>Communicate with project managers and vendors regarding invoice status.</li></ul><p><br></p>
<p>We are looking for a part-time Executive Assistant to support senior leadership through proactive scheduling, travel coordination, and meeting preparation. This is a Contract position suited for someone who can keep priorities organized, manage competing demands, and maintain a detail-oriented approach. The ideal candidate brings strong judgment, attention to detail, and the ability to anticipate executive needs in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Oversee complex executive calendars, resolving scheduling conflicts and aligning meetings with shifting business priorities.</p><p>• Arrange domestic and international travel plans, including itineraries, transportation, lodging, and related logistics.</p><p>• Coordinate executive meetings by organizing agendas, confirming attendees, and ensuring materials are prepared in advance.</p><p>• Track travel details and schedule changes to help leaders stay informed and on time throughout their commitments.</p><p>• Serve as a central point of coordination for appointment planning, meeting timing, and day-to-day administrative support.</p><p>• Prepare and maintain organized scheduling records and travel information to support smooth executive operations.</p>
We are looking for a Billing Analyst to join a team in Santa Clara, California on a Long-term Contract assignment. This position focuses on accurate invoicing, revenue analysis, and financial compliance, supporting reliable reporting across billing operations. The ideal candidate brings strong analytical skills, a careful approach to reconciliations, and the ability to work cross-functionally to resolve revenue and invoice-related questions.<br><br>Responsibilities:<br>• Manage a high volume of weekly customer invoices, ensuring each billing record is complete, accurate, and issued on schedule.<br>• Evaluate customer contracts and related documentation to determine the correct billing structure and revenue treatment.<br>• Assist with revenue recognition activities in alignment with ASC 606 requirements and company policies.<br>• Prepare reconciliations for billing and revenue accounts, researching discrepancies and resolving exceptions efficiently.<br>• Track deferred revenue activity and contribute to monthly close tasks tied to revenue reporting.<br>• Analyze account balances and investigate fluctuations to support accurate financial results.<br>• Maintain organized support for compliance requirements and help ensure readiness for internal and external audits.<br>• Partner with teams such as Sales, Operations, Customer Success, and Accounting to address billing concerns and improve resolution times.<br>• Recommend and support process enhancements that strengthen invoice accuracy, reporting quality, and operational efficiency.
<p>A growing organization is looking for a Staff Accountant to join its accounting team and support day-to-day financial operations. This is a great opportunity for someone who enjoys digging into the numbers, maintaining clean records, and getting involved in the full month-end close process.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare monthly journal entries and maintain general ledger accounts.</li><li>Perform bank, credit card, and balance sheet reconciliations.</li><li>Assist with monthly, quarterly, and annual financial reporting.</li><li>Review expenses, accruals, prepaid expenses, and fixed asset activity.</li><li>Research account variances and resolve discrepancies.</li><li>Support month-end and year-end close activities.</li><li>Maintain organized schedules and documentation for audits.</li></ul><p><br></p><p><br></p>
<p>We have local ongoing opportunities for Office Assistants / Administrative Assistants. Are you a self-starter who loves handling multiple projects at once with a positive outlook? Then we have a position for you. Please email your resume and call 626.463.2031 for immediate consideration.</p><p><br></p><p>How you will make an impact</p><p>· Filing, copying and faxing for multiple departments</p><p>· Maintain office facility</p><p>· Route calls appropriately</p><p>· Data entry</p><p><br></p><p> </p><p>If you have a winning team attitude approach and you are eager to grow your career to the next level, we want to hear from you! This position is perfect for you if you love thriving in a dynamic environment. Contact us now!</p><p><br></p>
We are looking for a Customer Service Representative to support customers through clear, thoughtful service and accurate application guidance in San Francisco, California. This is a Contract position suited for someone who stays composed on calls, provides complete information, and helps customers move forward without feeling pressured. The ideal candidate brings a strong customer-first approach, dependable availability, and the ability to handle a steady call queue with professionalism.<br><br>Responsibilities:<br>• Assist customers by phone with questions, applications, and service-related concerns while creating a supportive and reassuring experience.<br>• Provide accurate information and ensure forms are completed thoroughly to improve quality and reduce the need for follow-up.<br>• Manage inbound and outbound call activity efficiently, maintaining consistent queue coverage during scheduled working hours.<br>• Enter order and customer information carefully into internal systems, keeping records organized and up to date.<br>• Monitor open or incomplete applications and take timely action to help prevent delays in processing.<br>• Respond constructively to coaching and performance feedback, adjusting approach as needed to improve service outcomes.