<p>Enable business goals by working closely with personnel across the enterprise to capture requirements, research, evaluate, design, plan, implement, and support critical business software and services, and improve existing processes and infrastructure.</p><p>Maintain business availability by designing, implementing, and managing a monitor & alert system with automated processes/responses for key business systems.</p><p>Share information, mentor, and provide guidance to all technology related teams across the businesses.</p><p>Establish, document, and adhere to standards for systems design, testing, implementation, support, and security.</p><p>Document Standard Operating Procedures, Knowledge Base articles, and Fixing Guides to promote user and administrator self-service. Provide regular ticket updates to keep requestors and team members informed of progress and resolution know-how.</p><p>Drive scripting and automation to develop solutions for common problems.</p><p>Serve as the ultimate resource for resolution of sophisticated problems in a timely and proactive manner.</p><p>Work with the IT leadership team to identify skills gaps and evolve the IT function.</p><p>What you bring to the Team</p><p>Bachelor's Degree or equivalent experience in Information Technology (or related field).</p><p>7+ of demonstrated engineering ability to deliver new enterprise solutions from requirements gathering through implementation, documentation, and operational handoff. Demonstrated experience prioritizing and balancing workload for self and others</p><p>Over seven years of experience diagnosing and resolving IT issues with logical problem-solving and using industry standard methodologies.</p><p>5+ years of proven experience designing, managing, implementing, and supporting solutions on Microsoft Azure.</p><p>Experience managing sophisticated multi-forest / multi-tenant / multi-cloud environments.</p><p>Significant experience with Microsoft 365, specifically Entra ID (Azure Active Directory), Teams, SharePoint, Security and Compliance Center, Intune, and Defender for Endpoint. Also, significant experience with the Windows OS for Server and PCs.</p><p>Demonstrated experience with server services like DNS, DHCP, licensing, certificates, etc.</p><p>Demonstrated experience with designing and managing network infrastructure (including managed switches, routers, access points, VLANs, security, etc.), OT networking is a plus</p><p>Demonstrated experience performing all work using industry standard processes for security.</p><p>Experience with various Microsoft 365 integration and migration scenarios (e.g., on-premises to M365, M365 to M365, Google to M365, etc.), preferred.</p><p>Experience with ITIL processes, a plus</p><p>Experience with Fortinet network equipment, a plus.</p>
<p><strong><u>Robert Half HR Solutions is currently recruiting for an experienced Banner HRIS Subject Matter Expert contractor</u></strong> to support our client on a long-term contract basis in Atlanta, Georgia. This role is perfect for a candidate with deep expertise in Banner HRIS system, and a strong ability to support both HR and IT functions. You will play a pivotal role in ensuring data integrity, generating advanced reports, and providing actionable insights to drive organizational success. While many HRIS systems behave similarly, <strong><u>our client will only consider candidates who have extensive Banner experience</u></strong>. Candidates who cannot demonstrate extensive Banner HRIS skills will not be contacted for this role. </p><p><br></p><p>This role is remote, however our client would ideally like to consider candidates who reside in the state of Georgia, so the Banner SME can be available to meet intermittently for onsite meetings in the city of Atlanta.</p><p><br></p><p>Responsibilities:</p><p>• Utilize Banner HRIS system to create and execute advanced reports tailored to organizational needs.</p><p>• Audit and validate data entries within the Banner system to ensure accuracy and compliance.</p><p>• Collaborate with HR and IT departments to provide technical and functional support.</p><p>• Serve as a key resource for HR end users, guiding them on system functionalities and best practices.</p><p>• Analyze HRIS data to identify trends and recommend improvements.</p><p>• Assist in the transition and integration of HRIS systems, ensuring minimal disruption to operations.</p><p>• Provide training and documentation for HRIS system users.</p><p>• Troubleshoot and resolve system-related issues in a timely manner.</p><p>• Maintain system security and ensure data confidentiality.</p><p>• Develop and implement processes to enhance system efficiency and user experience.</p>
The Business Systems Analyst will be responsible for application support, automation workflow design, change management, system administration, and project management. Individuals accepting this role will be asked to be the primary subject matter expert and product owner for our core ERP system which runs on the IBM iSeries platform utilizing DB2 and RPGILE programming language. In addition, is responsible for overseeing and actively engaged in designing, building, and maintaining the entire environment for this core ERP application working with the overseeing multiple vendor partners who provide remote managed services to maintain the iSeries and ERP application. Communication at all levels of the organization is required.
<p>Are you a skilled Network Administrator with a passion for building, maintaining, and troubleshooting networks that deliver seamless connectivity? Do you have hands-on experience with <strong>Juniper Networks</strong> and/or <strong>Cisco Meraki</strong> technologies? If so, we have a great opportunity for you! Robert Half is partnering with a leading organization to find a talented <strong>Network Administrator</strong> who can ensure their network infrastructure runs smoothly, securely, and efficiently. This is a fantastic opportunity to work with cutting-edge technologies while supporting a collaborative IT team.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Design, implement, and maintain network infrastructure, with a focus on <strong>Juniper</strong> and/or <strong>Cisco Meraki</strong> systems.</li><li>Monitor daily network operations, ensuring consistent availability and performance.</li><li>Perform regular updates, backups, and patches to maintain optimal system functionality and security.</li><li>Troubleshoot and resolve network issues, often in coordination with vendors or other team members.</li><li>Configure and manage network devices including routers, switches, firewalls, and wireless access points.</li><li>Support network security efforts by implementing best practices, addressing vulnerabilities, and monitoring for potential threats.</li><li>Collaborate with cross-functional IT teams to develop and execute network improvement plans and solutions.</li><li>Document network configurations, policies, and procedures for future reference and operational clarity.</li></ul>
<p>We are looking for an experienced Systems Administrator to join our team in Grand Island, Nebraska. This role is essential for maintaining and enhancing the performance, security, and reliability of our IT infrastructure. The ideal candidate will have a strong background in system administration, virtualization, and network technologies. To thrive in this role, you should be a natural problem solver and have a strong sense of ownership. As the permanent Systems Administrator, you will play a vital role in this company. Apply via the application today, call 319-362-8606, or email your resume direct - my contact information can be found on LinkedIn under Shawn M Troy - Technology Practice Director for Robert Half. Great Leadership, Great Team environment! Let's talk!!</p><p><br></p><p>Responsibilities:</p><p>• Administer and optimize Microsoft Windows Server environments to ensure seamless operations.</p><p>• Configure and maintain Cisco technologies to support network infrastructure.</p><p>• Implement and manage firewall solutions to safeguard network security.</p><p>• Leverage cluster analysis techniques to improve system performance and efficiency.</p><p>• Utilize Microsoft Virtual Server and VMware platforms to address virtualization needs.</p><p>• Automate routine tasks through scripting to enhance system productivity.</p><p>• Manage and maintain Active Directory services, ensuring reliable user authentication and access.</p><p>• Administer backup technologies to secure data and facilitate recoverability.</p><p>• Offer technical expertise and support to team members on system-related issues.</p>
Robert Half is seeking a skilled and adaptable Desktop Support Analyst for a contract position based in Chicago. In this role, you will provide exceptional IT support, ensuring end-users have seamless access to the technology and tools they need. The ideal candidate thrives in a fast-paced, high-performance environment, can handle ambiguity, and possesses the ability to troubleshoot complex technical issues independently. Experience in Investment/Asset Management or Real Estate organizations is strongly preferred. <br> Key Responsibilities: Manage incoming IT service requests via phone, email, chat, and ticketing systems. Address user inquiries regarding computer software and hardware. Troubleshoot and resolve complex incidents, including: Connectivity issues (e.g., Wi-Fi, LAN, cellular data, VPN, MDM, Citrix, VoIP, video conferencing). General productivity applications (e.g., Microsoft Outlook, Word, Excel, PowerPoint, Teams, Adobe Acrobat). Hardware problems (e.g., laptops, tablets, and mobile devices on Android/iOS). Identify and address potential issues proactively to minimize high-impact incidents. Investigate and resolve issues through research, collaboration, and diagnostics. Partner with internal teams and vendor technical support to resolve escalated issues. Utilize training resources and standardized procedures to educate users on best practices for software and hardware usage. Document all activities, incidents, and resolutions thoroughly in a ticketing system. Set up, configure, and maintain technology for employee use (hardware and software). Assist in the prevention, detection, and response to cybersecurity incidents per defined plans. Provide general Service Desk support duties as required and participate in an on-call rotation for occasional after-hours support.
<p>We are seeking a skilled and proactive <strong>Endpoint Engineer</strong> to join our IT team. In this role, you will be responsible for managing, designing, and maintaining endpoint solutions for enterprise systems, ensuring seamless device provisioning, operating system upgrades, and overall endpoint security. The ideal candidate will have hands-on experience with tools like <strong>Entra ID</strong>, <strong>Intune or SCCM</strong>, <strong>Windows Autopilot</strong>, and <strong>MDM solutions</strong>, as well as expertise in scripting and automating workflows to support a large-scale enterprise environment. This role is <strong>HYBRID </strong>(4 days onsite, 1 day remote)</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Manage Upgrade Projects:</strong></li><li>Oversee the upgrade process for enterprise endpoints, ensuring a smooth transition from Windows 10 to Windows 11 across systems used by 15,000–20,000 users.</li><li>Perform pilot tests and resolve compatibility issues to guarantee successful deployments.</li><li><strong>Device Deployment:</strong></li><li>Utilize <strong>Microsoft Windows Autopilot</strong> to deploy and configure devices, ensuring compliance with organizational policies and specifications.</li><li>Optimize zero-touch provisioning processes for efficient new device onboarding across multiple locations.</li><li><strong>Task Sequence and Systems Design:</strong></li><li>Design, implement, and manage optimized task sequences for device imaging, configuration, and deployment workflows.</li><li>Collaborate with cross-functional teams to refine architectures that improve endpoint reliability and performance.</li><li><strong>Enterprise Endpoint Support:</strong></li><li>Support 15,000–20,000 users in enterprise environments with ongoing device management, ensuring excellent user experiences.</li><li>Troubleshoot and resolve endpoint-related issues, including device authentication and system conflicts.</li><li><strong>Scripting and Automation:</strong></li><li>Develop and execute <strong>PowerShell</strong> or similar scripts to streamline repetitive tasks and optimize endpoint management processes.</li><li>Automate workflows to ensure consistent policy enforcement and improve device provisioning efficiency.</li><li><strong>MDM and Security:</strong></li><li>Implement <strong>Mobile Device Management (MDM)</strong> solutions to configure and secure enterprise mobile devices.</li><li>Design policies for managing both Windows devices as well as iOS and Android endpoints.</li><li><strong>Active Directory and Entra ID Management:</strong></li><li>Administer <strong>Active Directory (AD)</strong> environments, including Group Policy management and synchronization with <strong>Entra ID</strong> (formerly Azure AD).</li><li>Configure identity and access control solutions to enable secure device access across hybrid systems.</li></ul><p><br></p>
<p><strong>Job Summary:</strong></p><p>We are seeking an experienced IT Director to oversee our organization's technology infrastructure and ensure the efficient operation of our IT systems. The ideal candidate will possess a strong background in IT service management, project management, and team leadership for a pharmaceutical company due to regulatory requirements. This role requires a proactive approach to managing IT resources, improving systems, and ensuring information security while supporting the organization's goals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>Oversee the implementation of new technologies such as SAP and ensure alignment with business objectives.</p><p>Lead IT projects from inception to completion while adhering to Agile methodologies.</p><p>Provide technical support and guidance to staff on various IT issues.</p><p>Ensure the security of the organization's information systems through effective network security measures.</p><p>Develop and enforce IT policies and procedures in accordance with IT governance standards.</p><p>Manage vendor relationships and oversee procurement of IT resources.</p><p>Conduct regular analysis of system performance and implement improvements as needed.</p><p>Develop business continuity plans and disaster recovery strategies to minimize downtime.</p><p><br></p><p><strong>Qualifications:</strong></p><p>Proven experience in an IT management role in a pharmaceutical company.</p><p>Strong knowledge of AWS, VMware, Azure, SQL, IIS, vSphere, Microsoft SQL Server, Microsoft Windows Server, SolarWinds, Active Directory, SharePoint, ServiceNow, Jira, Cisco routers, DHCP, LAN/WAN networking.</p><p>Experience in network engineering and computer networking principles.</p><p>Solid understanding of information security protocols and network security measures.</p><p>Proficient in project management methodologies with strong organizational skills.</p><p>Excellent communication skills with the ability to convey technical concepts to non-technical stakeholders.</p><p>Leadership experience with a focus on team development and performance management.</p><p>Analytical mindset with strong problem-solving abilities. This position offers an exciting opportunity for an individual looking to make a significant impact within our organization by leading our IT initiatives. If you are passionate about technology and have a proven track record in managing complex IT environments, we encourage you to apply.</p><p>Job Type: Full-time</p><p><br></p><p><strong>Pay: </strong>$90,000.00 - $120,000.00 per year</p><p><br></p><p><strong>Application Question(s):</strong></p><p><br></p><p>Do you have experience with SAP implementations?</p><p>Do you have pharmaceutical experience specifically with pharmaceutical supply chain management?</p>
<p>Are you a skilled <strong>Systems Developer and Administrator</strong> looking to make a significant impact by designing, managing, and optimizing our enterprise systems? We are searching for an experienced and dynamic professional to take ownership of our <strong>ERP (Enterprise Resource Planning), MIS (Management Information Systems), and CRM (Customer Relationship Management)</strong> platforms, ensuring they are seamlessly integrated, highly functional, and support key business objectives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>ERP/MIS/CRM Administration</strong>: Maintain, configure, and support the organization's ERP, MIS, and CRM systems to ensure optimal performance and minimal downtime.</li><li><strong>Development and Enhancements</strong>: Design, develop, and implement solutions, upgrades, and customizations to meet evolving business needs.</li><li><strong>System Integration</strong>: Work collaboratively across departments to integrate enterprise systems with other business applications, ensuring data accuracy and streamlined processes.</li><li><strong>Troubleshooting and Support</strong>: Provide hands-on system troubleshooting and timely resolution of issues reported by end users.</li><li><strong>User Training and Documentation</strong>: Conduct training for system users, create comprehensive documentation, and act as the go-to resource for employees with system-related questions.</li><li><strong>Data Security and Best Practices</strong>: Ensure ERP/MIS/CRM platforms comply with industry standards, regulatory requirements, and internal security policies.</li><li><strong>Reporting and Analytics</strong>: Develop complex reports and dashboards that provide actionable insights to enhance decision-making for leadership teams.</li></ul>
Provide Level 1 technical support for our HQ and bakeries, solving issues with a smile<br>Manage user accounts, group permissions, and security policies to keep our systems secure and organized<br>Support laptops, iPads, and antivirus tools so the tech behind our cupcakes stays sweet<br>Maintain and update online ordering and kiosk platforms—adjust hours, create coupons, and manage item availability<br>Keep our Shopify site current with promotions, launches, and upsell opportunities<br>Help our website shine by implementing SEO best practices and keeping content fresh and optimized<br>Ensure business listings like Google and Yelp are always accurate and up-to-date<br>Troubleshoot website issues and manage backend integrations to support digital marketing<br>Collaborate on monthly marketing manuals and ensure the details are spot on<br>Be the translator between IT and Marketing—making sure systems, tools, and third-party platforms play nicely together<br>Manage menu updates with white glove vendors<br>Become the go-to expert for the tech systems we rely on every day<br>Help with other duties, as needed.
We are looking for a skilled Systems Administrator to join our team in San Antonio, Texas. This is a Contract-to-permanent position, offering the opportunity to work with a dynamic and supportive organization. The ideal candidate will have a strong background in system provisioning, maintenance, and administration, with a focus on delivering reliable IT infrastructure solutions.<br><br>Responsibilities:<br>• Perform daily system administration tasks, including provisioning, configuration, patching, and maintenance of hardware, software, and storage systems.<br>• Manage and support Windows Active Directory, ensuring the stability and security of network and backup systems.<br>• Utilize and maintain monitoring and management tools to ensure optimal system performance.<br>• Provide clear and effective communication of technical concepts to non-technical team members.<br>• Administer and support virtualization platforms such as Microsoft Hyper-V and VMware vCenter.<br>• Create and maintain scripts using PowerShell to enhance system automation and efficiency.
<p>We are looking for an experienced Windows/Azure Systems Architect to join our team in the Naples, FL area for on-site architectural and team lead expertise in advancing our client's infrastructure and integration initiatives. This Contract-to-permanent hire position offers the opportunity to lead and design enterprise-level IT infrastructure solutions while ensuring optimal performance, security, and scalability. The ideal candidate will bring deep expertise in Windows Server, Azure cloud platforms, virtualization, and endpoint management, coupled with a proven ability to lead technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement secure, high-performance IT infrastructure solutions based on Windows and Azure technologies.</p><p>• Manage Windows Server environments, leveraging Group Policy and Active Directory to ensure optimal functionality and security.</p><p>• Architect and oversee Azure cloud solutions, including IaaS, PaaS, and hybrid deployments, ensuring seamless integration with on-premises systems.</p><p>• Develop and maintain virtualization environments using VMware and ensure reliable backup and recovery processes with Veeam.</p><p>• Administer Microsoft 365 and Intune for effective device management, security, and organizational compliance.</p><p>• Lead and mentor a team of systems engineers, driving project success and fostering collaboration.</p><p>• Establish and enforce security policies to meet compliance standards and protect organizational assets.</p><p>• Provide advanced troubleshooting for complex infrastructure issues while optimizing systems for performance and cost efficiency.</p><p>• Document technical procedures and solutions, offering training to team members and stakeholders.</p>
We are looking for an experienced Business Systems Analyst to join our team in Schnecksville, Pennsylvania. This role focuses on designing, implementing, and optimizing information systems to support organizational operations and goals. The ideal candidate will bring strong analytical skills, technical expertise, and a collaborative mindset to streamline processes and enhance system functionality.<br><br>Responsibilities:<br>• Manage user access, permissions, and configurations within enterprise systems to maintain security and operational standards.<br>• Develop and oversee automated workflows to reduce manual processes across HR, Finance, and Compliance departments.<br>• Maintain and troubleshoot data integrations between internal systems and external platforms, ensuring seamless functionality.<br>• Design, develop, and optimize databases to support business operations while upholding data integrity and security.<br>• Configure document management systems and digital workflows to facilitate streamlined approval processes and secure document storage.<br>• Provide technical support for budgeting and financial reporting systems, including creating dashboards and real-time data integrations.<br>• Generate insightful reports and analytics using tools like Power BI and Spreadsheet Server to guide decision-making.<br>• Administer and develop SharePoint environments to enhance collaboration, documentation, and communication across teams.<br>• Train end-users, maintain system documentation, and collaborate with stakeholders to implement technology improvements.<br>• Ensure compliance with security protocols and support audits by providing necessary documentation and system data access.
We are on the hunt for a Systems Administrator to join our team in Sandy Springs, Georgia. This role lies at the intersection of providing first-level support for internal users and managing user accounts, permissions, and passwords. You will also be involved in system administration tasks, network support, software & application support, and documentation.<br><br>Responsibilities:<br><br>• Be the first point of contact for internal users by supporting them via ticketing system, phone, email and Teams.<br>• Troubleshoot and resolve hardware, software, and network issues promptly.<br>• Escalate complex issues to senior IT and engineering staff when necessary.<br>• Assist in managing user accounts, permissions, and passwords, especially for platforms like Active Directory, Office 365, etc.<br>• Configure new servers and services following established procedures and best practices.<br>• Perform routine system monitoring, backups, and basic maintenance tasks.<br>• Support the setup, configuration, and troubleshooting of hardware such as PCs, printers, mobile devices, etc.<br>• Assist in monitoring and maintaining local area network (LAN) and wide area network (WAN) connections.<br>• Troubleshoot connectivity issues and help maintain network security, including firewall configuration and VPN setup.<br>• Install, update, and support company-approved software.<br>• Assist with the deployment of applications, patches, and updates to systems.<br>• Maintain detailed records of support requests and resolutions in the help desk system.<br>• Participate in creating and maintaining IT documentation, policies, procedures, and user guides in line with best practices.<br>• Ensure smooth operation of all IT functions, including telephone and network connectivity for all company locations.<br>• Implement and maintain appropriate security measures, processes, and procedures to protect business assets.<br>• Manage controls and governance of technology platforms and ownership of policies and procedures relating to information technology.<br>• Participate in the selection, implementation, and management of 3rd party vendor relationships for information technology.
<p>We are seeking a skilled and proactive Systems Infrastructure Administrator to join our IT operations team. This role is ideal for a candidate with a strong background in Microsoft cloud technologies, virtualization, enterprise storage, and server infrastructure. The ideal candidate will also have experience managing NOC dashboards and exposure to emerging AI platforms.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and support Microsoft Azure services and Office 365 applications including Exchange Online, Purview, and SharePoint.</li><li>Develop and maintain Power BI and Microsoft Fabric dashboards for operational insights and reporting.</li><li>Manage and maintain Windows Server environments (2016, 2019, 2022), ensuring optimal performance and security.</li><li>Oversee NOC dashboards for on-premises environments, ensuring real-time monitoring and alerting.</li><li>Administer VMware ESXi/vSphere environments and Azure Virtual Desktop infrastructure.</li><li>Manage enterprise storage systems including Dell EMC PowerScale and Pure Storage.</li><li>Maintain physical server infrastructure (Cisco UCS, Dell) and backup solutions (Rubrik, Veeam).</li><li>Create and manage digital certificates across multiple operating systems.</li><li>Provide basic support and troubleshooting for Linux environments.</li><li>Collaborate with teams exploring AI-related platforms such as Microsoft Copilot, Grok, and Azure Foundry.</li></ul><p><br></p>
<p><strong>About the Opportunity</strong></p><p>Robert Half is proactively recruiting experienced Systems Administrators to join our network of IT professionals. We partner with top organizations across multiple industries, and this posting is designed to build our candidate pipeline for upcoming mid-level Systems Administrator roles.</p><p>If you have strong technical expertise, problem-solving skills, and a passion for supporting enterprise IT environments, we want to connect with you.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and maintain servers, networks, and system infrastructure</li><li>Administer and support Microsoft Intune for device and application management</li><li>Deploy and manage workloads in Microsoft Azure environments</li><li>Perform system monitoring, patching, and troubleshooting to ensure high availability</li><li>Administer Active Directory, group policies, and access management</li><li>Support virtualization technologies (VMware, Hyper-V, or similar)</li><li>Monitor system performance and implement improvements</li><li>Collaborate with IT teams to implement security and compliance best practices</li><li>Provide Tier II/III technical support for escalated issues</li></ul>
We are looking for an experienced Program Manager with a strong background in aerospace and systems engineering to lead complex projects in the high-tech engineering sector. This role requires a proactive leader who can manage cross-functional teams, ensure program success, and maintain alignment with both technical and business objectives. The ideal candidate will possess excellent communication skills and a proven ability to deliver results in a client-facing environment.<br><br>Responsibilities:<br>• Lead and manage cross-functional teams to deliver aerospace and defense programs on schedule, within scope, and within budget.<br>• Develop comprehensive technical and programmatic plans based on customer requirements.<br>• Oversee systems engineering processes, including requirements development, system architecture, verification, validation, and risk management.<br>• Coordinate the integration of aerospace systems, including mechanical, electrical, software, and avionics components.<br>• Create and maintain program schedules, budgets, resource plans, and progress reports.<br>• Collaborate with engineering, manufacturing, quality assurance, and supply chain teams to achieve program objectives.<br>• Conduct internal and external program reviews, facilitating technical discussions with stakeholders.<br>• Support business development initiatives by preparing proposals, delivering technical presentations, and negotiating contracts.<br>• Identify and mitigate risks associated with technical and programmatic challenges.<br>• Ensure compliance with all relevant standards and regulations throughout program execution.
<p>Job Summary</p><p>The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations.</p><p>Key Responsibilities</p><ul><li><strong>Hardware and Software Support</strong>: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners).</li><li><strong>Operating System Management</strong>: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications.</li><li><strong>Network Connectivity</strong>: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment.</li><li><strong>User Support</strong>: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution.</li><li><strong>System Maintenance</strong>: Perform routine maintenance, including software updates, patch management, and hardware upgrades.</li><li><strong>Documentation</strong>: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps.</li><li><strong>Security Compliance</strong>: Ensure systems adhere to organizational security policies, including antivirus management and user account administration.</li><li><strong>Collaboration</strong>: Work closely with IT team members to escalate complex issues and implement IT projects as needed.</li></ul><p><br></p>
<p>Job Summary:</p><p><br></p><p>We are seeking a skilled and motivated System Engineer to join our team in New York City. As a System Engineer, you will be responsible for maintaining and optimizing our IT infrastructure, ensuring the smooth operation of our systems, and providing technical support to end-users. The ideal candidate should have 5+ years of experience in system administration, with a strong focus on Azure, Windows, Active Directory, VMware, Barracuda Backups Appliance, SAN Nimble storage, and MFT/SFTP technologies.</p><p><br></p><p><br></p><p><br></p><p>Responsibilities:</p><p><br></p><p>Manage and maintain the company's IT infrastructure, including servers, storage systems, network devices, and related components.</p><p>Monitor and troubleshoot system performance, ensuring high availability and reliability of all systems.</p><p>Configure and administer Azure cloud services, including virtual machines, storage, networking, and security.</p><p>Oversee the Windows server environment, including installation, configuration, and maintenance of servers and services.</p><p>Manage Active Directory, including user accounts, group policies, security permissions, and domain services.</p><p>Perform virtualization tasks using VMware, including server provisioning, virtual machine management, and troubleshooting.</p><p>Administer and monitor Barracuda Backups Appliance for data backup and recovery operations.</p><p>Maintain and support SAN Nimble storage systems, ensuring optimal performance and availability.</p><p>Collaborate with cross-functional teams to implement and maintain secure file transfer protocols (MFT) and secure file transfer protocol (SFTP) solutions.</p><p>Perform system upgrades, patches, and security updates in accordance with industry best practices.</p><p>Provide technical support to end-users, resolving issues related to hardware, software, and network connectivity.</p><p>Create and maintain documentation related to system configurations, procedures, and troubleshooting guides.</p><p><br></p><p><br></p><p><br></p>
We are looking for a skilled Systems Engineer to join our team in Livonia, Michigan. This is an on-site, Contract-to-Permanent position that requires hands-on expertise in managing infrastructure, networking, and cloud-based systems. The ideal candidate will excel in troubleshooting complex issues and delivering high-quality technical solutions for both internal and external stakeholders.<br><br>Responsibilities:<br>• Lead and manage client projects from initial planning stages through implementation.<br>• Configure and maintain Windows Server environments, including hardware setup and optimization.<br>• Design and implement backup strategies to ensure system reliability and data protection.<br>• Manage Layer 3 switching tasks, including VLAN configurations, link aggregation, and routing protocols.<br>• Administer Microsoft 365 environments, including Exchange Online, Intune, and Azure AD, while ensuring proper licensing structures.<br>• Configure enterprise firewalls and manage VPN tunnels for secure communication.<br>• Utilize Entra ID (Azure AD) for hybrid identity and access management solutions.<br>• Develop and enforce Microsoft Intune policies for device management and security.<br>• Support Hybrid-Active Directory environments and manage Group Policy configurations.<br>• Provide technical support for applications running on Windows Server operating systems and participate in on-call rotations.
We are looking for a well-rounded technical professional who can support both cybersecurity operations and day-to-day IT support. This role is ideal for someone with a solid foundation in security best practices who also enjoys rolling up their sleeves to solve technical issues, assist end users, and maintain system health.<br><br>Key Responsibilities:<br><br>• Monitor security alerts via SIEM tools and respond to incidents<br>• Conduct basic vulnerability scans and assist with remediation tracking<br>• Help maintain internal security controls aligned with standards like TISAX and ISO 27001<br>• Support development and testing of incident response plans<br>• Work with IT and local teams to ensure secure configurations and user access controls<br>• Assist with vendor risk reviews and security questionnaires<br>• Maintain and organize documentation related to policies, procedures, and audits<br>• Participate in phishing simulations and user security training efforts<br>• Provide Tier 1/Tier 2 technical support for end users (hardware, software, network, printers)<br>• Perform light hardware repair, software installs, and assist with troubleshooting<br>• Coordinate with vendors for issue resolution and system improvements<br>• Track IT assets and keep inventory records up to date<br>• Support the network team with basic tasks like wireless and firewall configurations<br>• Contribute to the development of documentation, policies, and standard procedures<br><br>Qualifications:<br>• Bachelor’s degree in Computer Science, Information Technology, or a related field<br>• 3–5 years of experience in a blended IT support / cybersecurity role<br>• Familiarity with endpoint protection, basic networking, and access management<br>• Experience with SIEM tools, endpoint detection, and vulnerability scanners<br>• Proficiency with Windows 11, Microsoft 365, and common IT tools<br>• Comfortable supporting users and solving technical problems across systems<br>• Excellent troubleshooting, documentation, and communication skills<br>• Hands-on mindset and a willingness to wear multiple hats in a dynamic environment
<p>We are offering a contract to permanent employment opportunity for a Jack of all Trades IT Support Technician (level 2/Level 3) in the service industry, located in Naples, Florida. This role involves a variety of responsibilities related to technology installation, user support, network maintenance, and system administration.</p><p><br></p><p>MUST BE ON BOARD WITH FULLY ONSITE IN NAPLES, FL. Also, must have elite communication skills and customer service to support high level executive level stakeholders. </p><p><br></p><p>Responsibilities:</p><p>• Install new applications, operating system updates, devices, and peripherals to ensure the smooth running of technological systems.</p><p>• Facilitate onboarding and offboarding processes for users, which include setting up and managing macOS, Windows, and email accounts.</p><p>• Diagnose and address network outages, providing necessary support for network equipment.</p><p>• Educate users on best practices for using Microsoft Windows, macOS, M365/SharePoint, and VPN connectivity.</p><p>• Provide support in a mixed environment of iOS, macOS, and Windows.</p><p>• Manage enterprise applications such as Active Directory, Exchange, Endpoint Manager on Windows Server.</p><p>• Set up, configure, and administer Windows Server.</p><p>• Generate preliminary and detailed designs for enhancements or modifications to existing designs, utilizing current industry design concepts and basic technical writing skills.</p><p>• Recommend costing and security measures for future deployments, working independently with minimal supervision.</p><p>• Drive the organization towards cloud best practices and supporting technologies to enable capabilities such as DevSecOps and AI.</p>
<p>As a <strong>Senior</strong> <strong>Systems Engineer</strong>, you will design, implement, and maintain advanced systems infrastructure to support critical enterprise applications. Playing a senior-level role, you’ll ensure system stability, efficiency, and compliance, while delivering expert-level support in a highly regulated gaming environment. Your expertise will help root out complex issues, guide design decisions, and enhance operational resilience. This role will be 100% onsite in Las Vegas, NV. </p><p><br></p><ul><li>Lead the design and deployment of new platforms as well as enhancements to existing Wintel and enterprise infrastructure.</li><li>Manage and prioritize a work request queue to consistently meet service level agreements and key performance indicators.</li><li>Oversee administration of Windows Server (2016/2019/2022) environments, Active Directory, Group Policy, VMware virtualization, and enterprise storage arrays.</li><li>Troubleshoot complex systems issues across Wintel platforms, perform root-cause analysis, and restore outages efficiently.</li><li>Develop high-availability solutions, including clustering, replication, and dynamic resource allocation.</li><li>Conduct system security audits, manage backup/recovery procedures, and support business continuity and disaster recovery strategies.</li><li>Research emerging technologies, stay current with industry trends, and recommend system enhancements.</li><li>Draft and manage detailed system documentation including configuration maps, process flow, and service records.</li><li>Collaborate closely with architects, business partners, and other technical teams to integrate systems and meet organizational objectives.</li><li>Participate in Incident, Problem, and Change Management workflows to ensure compliance and operational integrity.</li><li>Provide leadership in vendor evaluations, recommending technologies and guiding system design strategies.</li><li>Mentor junior engineers and IT staff, particularly in Wintel server administration best practices.</li><li>Maintain on-call availability as part of a rotational response team to handle emergency system issues.</li></ul>
<p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Sr. Security Operations (SOC) Engineer / Lead Incident Response with a background in Level 3 Escalated Incident Response, Splunk, Defender, EDR, XDR, Panorama, Palo Alto, and Senior-Level SOC Background. If this sounds like your background, then this Sr. Security Operations (SOC) Engineer / Lead Incident Response role is for you. For this opportunity, you will work remote/hybrid in Century City, CA area.</p><p><br></p><p><strong>Position</strong>: Sr. Security Operations (SOC) Engineer / Lead Incident Response</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, PST Hours, CTH/FTE</p><p><strong>Top Skills</strong>: Level 3 Escalated Incident Response, Splunk, Defender, EDR, XDR, Panorama, Palo Alto, Senior-Level SOC Background</p><p><strong>Onsite/Remote</strong>: <em>Remote/Hybrid</em></p><p><strong>Company: </strong>Financial Service Enterprise</p><p><br></p><p>We are looking to present candidates immediately and this Sr. Security Operations (SOC) Engineer / Lead Incident Response position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).</p><p><br></p><p><strong>Notes:</strong></p><p>• Monitor and respond to security incidents using tools like Splunk and Palo Alto Firewall.</p><p>• Investigate and manage security incidents, ensuring timely and effective resolution.</p><p>• Perform vulnerability assessments and utilize security tools to mitigate potential threats.</p><p>• Develop and refine operational procedures and documentation for the Security Operations team.</p><p>• Automate processes using scripting languages such as Python or PowerShell to enhance efficiency.</p><p>• Implement and manage Checkpoint and firewall technologies to strengthen network security.</p><p>• Apply configuration management practices to maintain secure and optimized systems.</p><p>• Leverage expertise in computer hardware to ensure secure and reliable system operations.</p><p>• Collaborate with teams to design and enforce robust security policies and protocols.</p><p>• Utilize endpoint protection and endpoint security solutions to safeguard network access.</p>
<p>We are seeking a highly skilled and hands-on IT Director. This role is ideal for a technically proficient leader. Candidates MUST have experience leading teams, maintaining systems, working with ERP systems, software development projects, and offshore programming teams. Leads the development and implementation of IT systems, manage IT budgets, and stay abreast of emerging technologies, ensures the security of systems, networks, and data, and collaborate with other departments to identify and address technology needs. The role will oversee and actively participate in the organization's technology strategy, infrastructure, and operations, ensuring alignment with business goals and managing IT and programming staff and budgets.</p><p> </p><p> </p><p> </p><p> Essential Duties:</p><p> </p><p> </p><p> · IT Administration: Manage user access, security protocols, system backups, hardware/software procurement, helpdesk, disaster planning and disaster recovery testing.</p><p> </p><p> · Team Coordination: Provide direction, oversight, and management for IT staff including contract programmers and implementation projects.</p><p> </p><p> · New Software & Technology Implementation: Research, plan, and lead implementation of new tools and technologies to improve business efficiency and system performance</p><p> </p><p> · Security: Implement and oversee security measures to protect data and manage access controls. Manage user accounts, access rights, and security settings working with department heads to grand appropriate authority.</p><p> </p><p> · Communication & Customer Service: Strong communication skills for both internal and external service groups.</p><p> </p><p> · Troubleshooting: Troubleshoot and resolve IT-related issues reported by users. Provide Tier 3 escalation support.</p><p> </p><p> · Other duties, as assigned.</p><p> </p><p> </p>
