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203 results for Support Specialist jobs
- Winters, CA
- onsite
- Temporary / Contract
- 23 - 25 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical assistance to employees across sites in Winters, California. This Long-term Contract position is ideal for someone who enjoys solving desktop and workstation issues, supporting end users with professionalism, and keeping service requests moving efficiently from intake through resolution. The role offers the opportunity to build experience across hardware, software, device setup, and day-to-day IT operations while working closely with the broader technology team.<br><br>Responsibilities:<br>• Serve as the first point of contact for incoming technical support requests and deliver timely assistance for computer and workstation issues.<br>• Record, track, and update service desk tickets with clear notes, resolution details, and status changes until completion.<br>• Escalate more complex incidents to senior IT staff when appropriate while contributing support on advanced cases to expand technical knowledge.<br>• Install, configure, and maintain desktops, laptops, handheld devices, and Windows-based operating systems for end users.<br>• Transfer user files and settings securely from existing equipment to replacement devices during refreshes and deployments.<br>• Communicate directly with employees to explain solutions, provide updates, and confirm that issues have been resolved satisfactorily.<br>• Support assigned IT initiatives and travel to multiple facilities or plant locations as needed to complete onsite work.<br>• Perform routine equipment and infrastructure upkeep, including inspecting and replacing filters or components associated with designated network or computer hardware.<br>• Troubleshoot hardware and software problems independently, verify completed work for accuracy, and assist with additional technology-related duties as assigned.
- 2026-11-05T00:00:00Z
- Salt Lake City, UT
- onsite
- Temporary / Contract
- 23 - 28 USD / Hourly
- <p>Our client is looking for a Help Desk/IT Support Specialist to provide responsive technical support for employees in the Salt Lake area. This Long-term Contract position is ideal for someone who can quickly become a dependable point of contact for day-to-day IT issues while helping maintain a stable, secure, and productive user experience. The role supports a manufacturing organization and offers the opportunity to work closely with end users while contributing to reliable technology operations across multiple sites.</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line technical assistance for hardware, software, and access-related issues affecting office and plant-based employees.</p><p>• Diagnose and resolve desktop, laptop, peripheral, and Microsoft Windows problems to minimize user downtime.</p><p>• Administer user accounts and permissions in Active Directory and support core Microsoft 365 Enterprise services.</p><p>• Provide device support and enrollment assistance through Intune, including basic configuration and troubleshooting activities.</p><p>• Investigate routine network connectivity issues and coordinate with broader IT teams when escalation is needed.</p><p>• Guide employees on effective use of workplace technology by offering clear end-user training and practical support.</p><p>• Track, prioritize, and document support requests to ensure timely follow-up and consistent service delivery.</p><p>• Assist with operational IT activities that help senior team members focus on larger infrastructure, cybersecurity, and service improvement efforts.</p>
- 2026-11-13T00:00:00Z
- Altadena, CA
- onsite
- Temporary / Contract
- 25.3365 - 29.337 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to deliver onsite technical assistance for a healthcare organization in Altadena, California. This Contract position will provide short-term leave coverage for approximately 4-6 weeks while supporting daily technology needs across multiple clinic locations. The role is focused on maintaining dependable end-user computing, resolving technical issues quickly, and helping staff stay productive in a fast-paced care environment.<br><br>Responsibilities:<br>• Deliver in-person desktop and help desk support for employees across several clinic sites, with the majority of time spent at the main Altadena, California location.<br>• Diagnose and resolve problems involving computers, software applications, printers, peripherals, login access, and basic network connectivity.<br>• Set up, configure, and deploy workstations and related equipment for new and existing staff members.<br>• Track, prioritize, and close service desk requests to reduce disruption and maintain smooth day-to-day operations.<br>• Verify that endpoint devices remain connected and functional across all supported locations.<br>• Assist with onboarding activities, technology moves, and equipment preparation for clinic expansion or new site readiness.<br>• Work closely with internal IT contacts and local staff to provide responsive support and a strong customer service experience.<br>• Travel between assigned healthcare sites as needed to address issues that require hands-on technical assistance.
- 2026-11-13T00:00:00Z
- San Luis Obispo, CA
- onsite
- Temporary / Contract
- 25.3365 - 29.337 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to provide reliable technical support for end users in San Luis Obispo, California. This Long-term Contract position is ideal for someone who enjoys resolving day-to-day hardware, software, and access issues while delivering responsive service in a water industry environment. The role focuses on maintaining smooth desktop operations, supporting Microsoft Windows systems, and ensuring employees receive timely assistance with technical concerns.<br><br>Responsibilities:<br>• Respond to service desk requests and provide timely support for desktop, laptop, and peripheral issues.<br>• Troubleshoot problems related to Microsoft Windows environments, including Windows 10, and restore normal system functionality.<br>• Assist users with account access, password support, and directory-related requests within Active Directory.<br>• Diagnose basic hardware and software issues, identify root causes, and apply effective solutions or escalate when needed.<br>• Install, configure, and maintain end-user devices and standard workplace applications.<br>• Document incidents, resolutions, and follow-up actions clearly within the ticketing system.<br>• Support daily IT operations by monitoring recurring issues and helping improve the overall end-user support experience.
- 2026-11-12T00:00:00Z
- Menlo Park, CA
- onsite
- Temporary / Contract
- 35 - 50 USD / Hourly
- <p><br></p><p><br></p><p>We're looking for a proactive, hospitality-minded <strong>Workplace Specialist</strong> to help create an exceptional office experience in a fast-growing startup. This role is perfect for someone who enjoys wearing multiple hats, solving problems, and building a workplace where employees feel supported, engaged, and excited to come to work. #TECHCOMPANY</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Own day-to-day workplace operations and ensure the office runs smoothly</li><li>Deliver a best-in-class employee and guest experience</li><li>Coordinate office logistics, conference rooms, vendors, and workplace services</li><li>Manage office inventory, supplies, food and beverage programs, and deliveries</li><li>Support onboarding, employee events, team gatherings, and culture initiatives</li><li>Partner with facilities, IT, and cross-functional teams on workplace projects</li><li>Identify opportunities to improve processes and enhance the employee experience</li></ul>
- 2026-11-06T00:00:00Z
- Tucson, AZ
- onsite
- Temporary / Contract
- 20 - 25 USD / Hourly
- <p>We are seeking a customer-focused Help Desk Technician to provide first-line technical support for end users across a growing organization. This role is responsible for troubleshooting hardware, software, and network issues, supporting Microsoft 365 environments, managing user accounts, and ensuring timely resolution of technical incidents. The ideal candidate is highly organized, service-oriented, and passionate about delivering an exceptional user experience.</p><p>Key Responsibilities</p><ul><li>Respond to and resolve help desk tickets through phone, email, chat, and in-person support.</li><li>Troubleshoot desktop, laptop, printer, mobile device, and peripheral issues.</li><li>Provide support for Microsoft 365, Outlook, Teams, OneDrive, and SharePoint.</li><li>Manage user accounts, permissions, and password resets within Active Directory and Azure AD.</li><li>Install, configure, and maintain Windows 10/11 workstations.</li><li>Assist with onboarding and offboarding activities, including equipment deployment and account provisioning.</li><li>Document technical issues, solutions, and support procedures.</li><li>Escalate complex issues to senior support staff and infrastructure teams.</li><li>Support conference room technology and audiovisual equipment.</li><li>Participate in asset management and inventory tracking.</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- Wayzata, MN
- onsite
- Temporary to Hire
- 24 - 28 USD / Hourly
- We are looking for a detail-oriented Sales Support specialist to join a team in a contract-to-permanent capacity. This position plays a key role in keeping sales operations organized by coordinating order activity, supporting internal partners, and ensuring accurate documentation throughout the sales process. The ideal candidate is comfortable handling administrative tasks, managing multiple priorities, and working closely with sales and operations teams in a fully onsite environment.<br><br>Responsibilities:<br>• Manage incoming orders from initial quote conversion through final invoicing, ensuring accuracy at each stage.<br>• Partner closely with sales representatives and administrative staff to support smooth internal order fulfillment.<br>• Process sales documentation in internal systems, including updating quotes, creating sales orders, and completing billing steps.<br>• Handle credit card transactions and distribute invoices to customers in a timely manner.<br>• Prepare and share operational and sales-related reports with leadership as needed.<br>• Coordinate with cross-functional departments to resolve order issues and maintain workflow efficiency.<br>• Perform general administrative support tasks that help the broader team stay organized and responsive.<br>• Maintain accurate records and monitor order status to support dependable post-sales service.
- 2026-11-13T00:00:00Z
- West Des Moines, IA
- onsite
- Temporary / Contract
- 23 - 26 USD / Hourly
- <p>We are looking for a detail-oriented Sales Support team member to join a growing company in the Des Moines area. This Long-term Contract position focuses on accurate order and product data management while supporting customers and internal partners throughout inventory-related activities. The ideal candidate will be organized, detail-oriented and have excellent computer skills. </p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain product, order, and inventory information with a high level of accuracy across company systems.</p><p>• Coordinate with customers and internal teams to support the movement of inventory into and out of the system.</p><p>• Respond to customer questions and provide timely assistance related to orders, product details, and account support needs.</p><p>• Track open items through completion and ensure follow-up actions are handled promptly and thoroughly.</p><p>• Support post-sales activities by helping process updates, changes, and routine documentation tied to customer orders.</p><p><br></p><p>Please apply today through our Robert Half website or call 515.706.4974 with any questions! </p>
- 2026-11-10T00:00:00Z
- Greer, SC
- onsite
- Temporary to Hire
- 26.6 - 30.8 USD / Hourly
- We are looking for a driven Sales Support specialist to join a wholesale distribution team in Greer, South Carolina. This Contract to permanent opportunity is well suited for someone who enjoys building interest with prospective clients, maintaining organized outreach efforts, and helping move new business conversations forward. The role blends lead follow-up, proactive prospecting, and accurate record management to support continued sales growth.<br><br>Responsibilities:<br>• Reach out to prospective menu clients to introduce product offerings and build interest through consistent outbound communication.<br>• Prepare and send sample packets to potential customers, then manage follow-up conversations until a clear buying decision is reached.<br>• Record interactions, updates, and next steps in the company system to keep prospect information current and actionable.<br>• Schedule future outreach activities and maintain an organized pipeline of leads, callbacks, and sales opportunities.<br>• Work through existing leads provided by the business while also identifying and engaging new prospects independently.<br>• Support inbound and outbound sales efforts by responding promptly to inquiries and helping advance opportunities through the sales process.
- 2026-11-13T00:00:00Z
- St. Paul, MN
- onsite
- Temporary / Contract
- 27 - 31 USD / Hourly
- We are looking for a detail-oriented Coding Specialist I to support accurate claim preparation by reviewing clinical documentation and assigning appropriate diagnostic and procedural codes. This Long-term Contract position is based in St. Paul, Minnesota, and is ideal for someone who can work carefully with medical records, billing guidelines, and insurer requirements. The person in this role will help promote compliant coding practices, timely claim processing, and clear communication across administrative and clinical teams.<br><br>Responsibilities:<br>• Examine patient charts, visit notes, and procedure documentation to determine the correct diagnosis and procedure codes for billing purposes.<br>• Apply ICD-10 and other relevant coding standards while following payer rules, internal policies, and government regulations.<br>• Validate coded information for completeness and accuracy before claims are submitted to insurance carriers.<br>• Work with registration, billing, and clinical staff to clarify missing or conflicting documentation that affects coding outcomes.<br>• Maintain organized electronic records and update databases, spreadsheets, and related systems used to track coding activity and productivity.<br>• Support claim administration efforts by helping resolve coding-related edits, denials, or coverage questions.<br>• Manage assigned workloads effectively to meet turnaround expectations while maintaining a high level of accuracy.<br>• Communicate coding decisions and documentation needs clearly and professionally with internal stakeholders.
- 2026-11-11T00:00:00Z
- Indianapolis, IN
- onsite
- Temporary / Contract
- 23 - 26 USD / Hourly
- <p>We are looking for a Customer Support Coordinator for one of our Robert Half clients. This role plays a pivotal role in ensuring exceptional customer experiences by managing domestic and international orders, maintaining accurate customer profiles, and facilitating communication between distributors, customers, and internal teams. Leveraging advanced proficiency in Microsoft Office Suite, alongside ERP systems. The is a long-term contract opportunity that focuses on efficient order processing, inventory management, and issue resolution.</p><p><br></p><p><u>Responsibilities: </u></p><p> Provide secondary phone support as needed, in alignment with the Customer Support Administrative Manager, who serves as the first point of contact.</p><p>· Support distributors from order entry through shipment pick-up, maintaining professional relationships with buyers and customers.</p><p>· Maintain accuracy of order‑related customer data in coordination with the Customer Support Administrative Manager to ensure consistency across ERP systems.</p><p>· Partner with the Customer Support Administrative Manager to resolve discrepancies in customer profiles (such as duplicate or incomplete information) distributor details, and account‑related documentation.</p><p>· Confirm orders with distributors and chains, with the appropriate Sales Manager before processing. This includes ensuring timely updates, order confirmations, and tracking information to internal and external customers.</p><p>· Analyze and follow up on open orders and back orders; communicate with Shipping to ensure timely fulfillment.</p><p>· Manage inbound phone communication, respond to routine inquiries, and direct calls to the appropriate team members in a timely manner.</p><p>· Coordinate schedules, appointments, and calendar updates to support smooth day-to-day operations across the team.</p><p>· Maintain organized tracking of tasks, follow-ups, and scheduling priorities to help ensure deadlines are met.</p><p>· Use NetSuite and related office tools to enter information, update records, and support administrative workflows.</p><p>· Assist with operational processes and office procedures, including updates tied to workflow or system-related changes when required.</p>
- 2026-11-13T00:00:00Z
- Providence, RI
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Real Time Specialist I to support contact center performance in Providence, Rhode Island. This Long-term Contract position plays a key role in tracking intraday operations, identifying staffing risks, and helping leadership maintain service goals in a hybrid environment with up to three onsite days per week. The person in this role will work closely with supervisors, vendor partners, and internal stakeholders to improve workforce efficiency, strengthen agent support, and respond to changing business conditions throughout the day.<br><br>Responsibilities:<br>• Track queue activity and representative performance throughout the day to help the team stay aligned with monthly service objectives.<br>• Review attendance and schedule adherence in real time, flagging unreported absences and escalating concerns to the appropriate scheduling resource.<br>• Identify operational issues such as extended calls, staffing gaps, or performance disruptions and alert leadership when intervention is needed.<br>• Coordinate with vendor management and support contacts to improve results and maintain effective outsourced contact center operations.<br>• Recommend intraday schedule updates based on live conditions, emerging trends, and observed agent behavior.<br>• Prepare daily updates on projected service performance and staffing needs, partnering with operations leaders on necessary adjustments.<br>• Revise short-term staffing projections by analyzing current volume patterns, handle times, and historical data to determine resource requirements.<br>• Build productive working relationships with supervisors, team leads, agents, and internal business partners to uncover opportunities for greater efficiency and stronger engagement.
- 2026-11-06T00:00:00Z
- Pleasanton, CA
- onsite
- Temporary to Hire
- 35 - 38 USD / Hourly
- <p>We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. </p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.</p><p>• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.</p><p>• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.</p><p>• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.</p><p>• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.</p><p>• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.</p><p>• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.</p><p>• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.</p><p>• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.</p><p>• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.</p>
- 2026-11-04T00:00:00Z
- Miami, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- Culver City, CA
- onsite
- Temporary / Contract
- 30.4 - 35.2 USD / Hourly
- We are looking for a customer-focused Help Desk 1 specialist to provide frontline technical support for end users in California. This Long-term Contract position is ideal for someone who enjoys resolving everyday IT issues, supporting Windows-based environments, and delivering dependable service through a structured ticketing process. The role will work closely with users to troubleshoot hardware and software concerns while helping maintain a stable and efficient desktop support experience.<br><br>Responsibilities:<br>• Respond to incoming support requests and document, track, and update incidents through the service desk ticketing system.<br>• Troubleshoot day-to-day desktop, laptop, and peripheral issues affecting Microsoft Windows users and restore functionality in a timely manner.<br>• Assist employees with account access, password support, and basic user administration within Active Directory.<br>• Diagnose and resolve common Windows 10 and Windows 11 problems related to system performance, configuration, and user settings.<br>• Provide clear technical guidance to end users, explaining solutions in a clear and easy-to-understand manner.<br>• Escalate more complex technical issues to the appropriate support teams while ensuring accurate notes and follow-up are maintained.<br>• Support workstation setup, software installation, and basic device configuration as needed for business operations.
- 2026-11-12T00:00:00Z
- Saddle Brook, NJ
- onsite
- Permanent / Full Time
- 130000 - 160000 USD / Yearly
- <p><strong>Title:</strong> AI Specialist</p><p><strong>Reports To:</strong> Director, Information Technology – North America</p><p><strong>Experience:</strong> 1–4 years</p><p><strong>Employment Type:</strong> Full-time</p><p><br></p><p><strong>Position Summary</strong></p><p><br></p><p>The AI Specialist leads the organization’s practical adoption of AI solutions. <em>Note: This is a business process automation and enablement role rather than a data science or AI engineering position.</em> The primary focus is identifying where AI assistants, bots, and agents can eliminate manual workloads, deploying those solutions using low-code platforms, and establishing the training, governance, and strategic roadmap necessary to ensure safe and effective company-wide adoption.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong></strong></p><p><em>Automation with Bots & Agents</em></p><ul><li>Partner across departments to identify repetitive, rules-based, or document-heavy tasks suitable for AI or automation.</li><li>Build and maintain agents and bots using Copilot Studio, Power Automate, and similar low-code platforms.</li><li>Document every use case including business problem, process flow (before/after), data sources, functional owner, and measurable ROI.</li><li>Manage and prioritize the AI use-case backlog and report progress to IT leadership.</li></ul><p><em>Training & Change Management</em></p><ul><li>Develop and deliver tailored AI training for employees across skill levels (from basic prompting techniques to building simple low-code agents).</li><li>Create user resources, including quick-reference guides, prompt libraries, and recorded training sessions.</li><li>Establish and facilitate a network of departmental "AI Champions" to drive grassroots adoption.</li><li>Track utilization of licensed AI tools and advise leadership on licensing optimization.</li></ul><p><em>Strategy & Governance</em></p><ul><li>Draft and maintain an enterprise AI strategy and roadmap aligned with key business objectives.</li><li>Partner with leadership to author the organization's AI acceptable use policy, ensuring alignment with existing IT security, data classification, and vendor assessment standards.</li><li>Evaluate prospective AI vendors and tools for data privacy, security, cost efficiency, and technical fit.</li><li>Collaborate with the M365 Administrator on data readiness for Copilot (permissions, sensitivity labels, and access controls across SharePoint and Teams).</li></ul><p><br></p>
- 2026-10-23T00:00:00Z
- Olive Branch, MS
- onsite
- Temporary / Contract
- 29 - 30 USD / Hourly
- <p>On behalf of our manufacturing client, Robert Half Talent Solutions, Technology Practice is seeking an IT Support Specialist to support a fast-paced manufacturing and distribution environment.</p><p>This role is responsible for ensuring business-critical technology remains operational across warehouse, logistics, and production environments.</p><p>The ideal candidate will have a strong foundation in desktop support, hardware troubleshooting, Active Directory administration, and operational technologies such as RF scanners and Zebra printers.</p><p>Responsibilities</p><ul><li>Support and configure RF scanners and handheld devices</li><li>Troubleshoot and maintain Zebra label printers</li><li>Perform workstation imaging and deployments using SCCM and/or Intune</li><li>Support Office 365 users and related technologies</li><li>Administer Active Directory accounts, permissions, and password resets</li><li>Troubleshoot network connectivity issues including DNS, DHCP, and related services</li><li>Utilize ServiceNow or similar ticketing systems to track and resolve incidents</li><li>Document troubleshooting steps, resolutions, and support procedures</li><li>Provide hands-on support to warehouse and manufacturing operations</li></ul><p><br></p>
- 2026-11-11T00:00:00Z
- San Jose, CA
- onsite
- Temporary / Contract
- 27.7115 - 32 USD / Hourly
- We are looking for a detail-oriented IT Support specialist to deliver responsive technical assistance and maintain smooth day-to-day technology operations for employees in California. This Contract position is ideal for someone who enjoys solving end-user issues across devices, applications, and access management while contributing to a dependable support environment. The role will work closely with internal IT teams to handle device setup, user lifecycle support, security-related tasks, and operational improvements.<br><br>Responsibilities:<br>• Deliver hands-on support for end users experiencing issues with Windows and macOS computers, accessories, and common workplace technology.<br>• Diagnose and resolve problems involving Microsoft 365 tools such as Outlook, Teams, OneDrive, and SharePoint to minimize disruption to daily work.<br>• Administer user access by assisting with account setup, password support, and application permissions through Entra ID, Active Directory, and Okta.<br>• Support endpoint management activities including device enrollment, configuration updates, software distribution, and compliance actions using Microsoft Intune.<br>• Investigate and address technical issues related to hardware, installed applications, network connectivity, printers, and meeting room equipment.<br>• Prepare, image, deploy, replace, and troubleshoot laptops and other assigned devices to support employee productivity.<br>• Coordinate IT tasks tied to employee onboarding and offboarding, ensuring timely setup and recovery of systems and equipment.<br>• Contribute to patching efforts, endpoint remediation, and other security-focused activities to help maintain a stable and secure environment.<br>• Manage incoming service desk requests with accurate documentation, clear user communication, and timely escalation of advanced issues to specialized teams.<br>• Assist with operational IT initiatives such as onboarding readiness, hardware refresh efforts, and other client services projects as needed.
- 2026-11-02T00:00:00Z
- Worcester, MA
- onsite
- Permanent / Full Time
- 75000 - 85000 USD / Yearly
- We are looking for an experienced Senior Desktop Support Analyst to provide high-touch technical support in Worcester, Massachusetts. This role focuses on delivering dependable assistance to senior leaders across macOS, Windows, mobile platforms, and productivity tools while ensuring a seamless end-user experience. The ideal candidate brings strong technical judgment, effective communication skills, and the ability to navigate urgent issues in a fast-paced university environment.<br><br>Responsibilities:<br>• Provide white-glove technical assistance to executive users, with primary support for macOS devices as well as Windows systems, mobile technology, and collaboration platforms.<br>• Take full ownership of support requests, guiding each issue from initial assessment through troubleshooting, follow-up, and final resolution.<br>• Partner with internal technology teams and external service providers to address escalated or complex technical problems efficiently.<br>• Prepare and support executive meetings, presentations, and other high-visibility events to help ensure technology operates without disruption.<br>• Translate technical concepts into clear, practical guidance for users who may not have a technical background.<br>• Build strong working relationships with senior leadership by handling sensitive matters with professionalism and discretion.<br>• Monitor patterns in support activity, identify recurring problems, and propose improvements to enhance service quality and operational efficiency.
- 2026-11-02T00:00:00Z
- Wilmington Nt, DE
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- <p>We have partnered with a thriving, manufacturer on their search for an organized Sales Support Coordinator with proven expertise providing price quotes and completing order fulfillment. As the Sales Support Coordinator, you will handle tasks such as: preparing reports, assisting the sales team on leads, researching product pricing, handling administrative duties, preparing sales presentations/proposals/contracts, coordinating the ordering process workflow, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Provide administrative support to sales team</p><p>· Fulfill customer inquiries</p><p>· Serve as liaison between sales team, clients, and internal departments</p><p>· Manage and update customer accounts and CRM systems</p><p>· Resolve pricing issues/errors</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Track sales leads, monitor progress, and ensure follow-up</p><p>· Provide customer quotes and pricing</p><p>· Troubleshoot data performance inquiries</p>
- 2026-11-06T00:00:00Z
- Derry, NH
- onsite
- Permanent / Full Time
- 0 - 0 USD / Yearly
- We are looking for a Sales Support Coordinator to join our team and help keep daily sales activities running smoothly. This opportunity is well suited for someone early in their career who enjoys organization, customer interaction, and learning how a growing technology business operates. In this role, you will support both the sales team and existing customers by coordinating orders, answering questions, and helping create a reliable, positive service experience.<br><br>Responsibilities:<br>• Coordinate routine sales support activities, including creating customer quotes, entering orders, and monitoring shipment progress<br>• Review order details for accuracy and follow each transaction through completion to help ensure timely service<br>• Respond to customer inquiries by providing order updates, account assistance, and general support with careful attention to detail<br>• Strengthen customer relationships through attentive communication and consistent follow-through<br>• Develop working knowledge of the company’s products and services to better assist customers and internal teams<br>• Partner with sales, operations, and other departments to resolve issues and keep orders on schedule<br>• Maintain clear, organized records related to customer accounts, transactions, and supporting documentation
- 2026-10-29T00:00:00Z
- Fort Washington, PA
- onsite
- Temporary to Hire
- 20.9 - 24.2 USD / Hourly
- We are looking for an L1 Help Desk Technician to provide dependable front-line technical support for both onsite employees and a large remote workforce in Pennsylvania. This contract position is ideal for someone who enjoys resolving everyday IT issues, supporting end users directly, and working in a Microsoft-centered environment. The role combines hands-on desktop support with remote assistance, ticket management, and routine device setup while helping maintain a smooth day-to-day technology experience across the organization.<br><br>Responsibilities:<br>• Deliver first-level technical assistance to employees working in the office as well as staff connecting remotely from other locations.<br>• Manage incoming support requests through the ticketing queue, document issues accurately, and move cases forward to resolution in a timely manner.<br>• Troubleshoot Windows-based hardware and software problems, including common break/fix incidents affecting desktops, laptops, and user accounts.<br>• Provide direct one-on-one support through chat, remote access tools, and occasional phone interaction to address user concerns efficiently.<br>• Prepare and configure end-user devices for deployment, ensuring systems are ready for business use.<br>• Perform routine checks on key office technology and infrastructure at the beginning and end of the workday to help identify issues early.<br>• Support a Dell-based workstation environment and assist users with Microsoft platform-related questions and technical problems.<br>• Collaborate closely with the onsite team to extend coverage and reduce support delays for employees needing immediate assistance.
- 2026-10-15T00:00:00Z
- Oakland, CA
- onsite
- Temporary to Hire
- 35 - 37 USD / Hourly
- <p>We are looking for a Desktop Support/Audio-Visual Analyst to join our team on a contract-to-permanent basis. This Desktop Support/Audio-Visual Analyst position is ideal for an experienced IT specialist who can deliver high-touch technical support to end users, including executive stakeholders, while maintaining a service-focused approach. The Desktop Support/Audio-Visual Analyst role blends hands-on desktop support with systems administration duties and requires confidence supporting Apple environments as well as audio-visual technology. This Desktop Support/Audio-Visual Analyst role is an onsite position out of Oakland, Ca. </p><p><br></p><p>Responsibilities:</p><ul><li>Provide responsive technical assistance for hardware, software, and workplace technology issues across the office environment.</li><li>Deliver white-glove support to executive users, ensuring timely resolution and a high standard of customer service.</li><li>Administer and troubleshoot Mac OS devices, including setup, maintenance, and end-user support activities.</li><li>Use Jamf Pro to manage Apple endpoints, enforce configurations, and assist with device lifecycle tasks.</li><li>Support conference room and media technology, including AV equipment used for meetings and presentations.</li><li>Handle user onboarding, device provisioning, account support, and general workstation readiness.</li><li>Assist with system administration responsibilities by helping maintain reliable day-to-day IT operations.</li><li>Document issues, resolutions, and recurring support needs to improve service quality and team efficiency.</li><li>AV responsibilities are not highly technical, but the person must be comfortable serving as the primary point of contact for AV-related support.</li><li>Every two weeks, the company hosts a town hall, and this person will be responsible for running the presentation.</li><li>Responsibilities include loading presentation decks, sharing screens, advancing slides, and ensuring a seamless presentation experience.</li><li>Presentations may come from multiple teams and be built in various platforms, including Canva, PowerPoint, Google Slides, and Keynote.</li><li>Must be comfortable switching between platforms and managing last-minute presentation updates.</li><li><strong>No</strong> mixing board, sound engineering, or external camera experience is required.</li><li>Executives present from their own laptops and built-in cameras. This person is responsible for ensuring everything functions properly and troubleshooting issues as needed.</li><li>For podcast recordings, production teams typically bring their own equipment. This role serves as the primary IT/AV contact if support is needed.</li></ul><p><br></p>
- 2026-11-05T00:00:00Z
- Indianapolis, IN
- onsite
- Temporary to Hire
- 21 - 23 USD / Hourly
- <p>We are looking for a Vehicle Documentation Specialist to join our team in Indianapolis, Indiana in an in-office Contract to permanent role. This position supports accurate vehicle title processing for lending partners while helping maintain service standards in a high-volume environment. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage multiple tasks while communicating effectively with both internal teams and customers. <strong>This position is on-site Monday-Friday.</strong></p><p><br></p><p>Responsibilities:</p><p>• Process vehicle title documentation promptly and ensure liens are recorded correctly for the appropriate lending partners.</p><p>• Review loan packets and title-related records to confirm accuracy, completeness, and compliance before submission.</p><p>• Coordinate with internal production and support teams to resolve documentation issues and keep work moving within established timelines.</p><p>• Manage title review queues and prioritize assignments to meet productivity goals and service expectations.</p><p>• Research state-specific title regulations and apply filing requirements correctly when perfecting automotive liens.</p><p>• Record updates in the designated system according to company procedures while maintaining confidentiality of sensitive information.</p><p>• Identify discrepancies, risk indicators, or potential fraud concerns on accounts and escalate issues when needed.</p><p>• Deliver timely status updates and feedback to leadership regarding workflow challenges, quality concerns, and operational trends.</p><p>• Support process updates when titling forms, state requirements, or related procedures change.</p><p>• Provide attentive customer service when handling questions, escalations, or documentation-related concerns.</p>
- 2026-11-10T00:00:00Z
- Newark, DE
- onsite
- Temporary / Contract
- 32 - 32 USD / Hourly
- We are looking for a detail-oriented Trade Support Analyst to join a Contract opportunity in Newark, Delaware. This position supports confidentiality agreement review, negotiation coordination, and controlled distribution of sensitive credit information for secondary trading activity. The role works closely with legal, sales, trading, compliance, and research partners, making strong organization, communication, and multitasking skills essential. This is a fully onsite position suited for someone who can manage competing priorities with accuracy and sound judgment.<br><br>Responsibilities:<br>• Coordinate the drafting, review, and execution of confidentiality agreements with external counterparties involved in loan and claims trading activity.<br>• Partner with legal, sales, and trading stakeholders to track agreement progress, resolve open items, and support negotiation follow-up.<br>• Respond to internal and external questions regarding document status, required terms, and next steps in the agreement lifecycle.<br>• Prepare and organize materials for approved client distribution in accordance with executed agreements and internal control standards.<br>• Maintain and update virtual data rooms, including document posting, access management, and due diligence support.<br>• Review sensitive information before release to confirm alignment with internal information barriers and confidentiality requirements.<br>• Work with compliance, legal, research, and trading teams to escalate issues and ensure proper handling of restricted information.<br>• Manage multiple time-sensitive tasks simultaneously while maintaining accurate records and high attention to detail.
- 2026-10-29T00:00:00Z