<p>We are seeking a Senior Business Analyst with strong technical acumen and advanced SQL expertise to support a high-profile enterprise implementation project. This individual will serve as the bridge between business and technical teams—translating complex requirements into actionable deliverables, validating configurations, and ensuring system accuracy through detailed testing and analysis.</p><p><br></p><p><strong><em>100% REMOTE | CST/EST TIMEZONES PREFERRED | GREENCARD HOLDER/US CITIZEN</em></strong></p><p><br></p><p><strong>Role Overview</strong></p><p>The Senior Business Analyst will collaborate closely with project managers, developers, and client stakeholders to define requirements, test configurations, and ensure seamless data flow across systems. This role is ideal for someone who thrives in technical environments, is comfortable digging into data with SQL, and can confidently validate system performance through configuration testing and data validation.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Partner with technical and business teams to gather, analyze, and document functional and non-functional requirements.</li><li>Write and execute complex SQL queries to extract, validate, and reconcile data across multiple systems.</li><li>Conduct configuration testing to ensure system setups align with documented requirements and business logic.</li><li>Support system testing, UAT, and regression testing—logging defects and driving resolution with developers.</li><li>Create detailed documentation for data mapping, process flows, and configuration outcomes.</li><li>Develop and maintain reports or dashboards to support decision-making and track implementation progress.</li><li>Facilitate requirements sessions and ensure clear alignment between business objectives and system functionality.</li><li>Provide ongoing analytical support post-deployment to monitor accuracy, identify gaps, and recommend enhancements.</li></ul>
<p>We are seeking a <strong>Senior Business Analyst</strong> to support a large-scale ERP implementation with urgent needs around <strong>process definition, integration requirements, and stakeholder alignment</strong>. This role is highly visible and will serve as the <strong>lead for business requirements gathering and process improvement</strong> across multiple functional areas.</p><p>This engagement requires someone who is comfortable operating in ambiguity, challenging existing processes, and driving conversations when documentation and clarity are limited.</p><p><br></p><p>In this role, you will work closely with business and technical stakeholders to analyze current-state processes, identify integration needs, and define future-state workflows. A key part of the work involves <strong>challenging existing processes</strong>—not just documenting them—to reduce unnecessary system complexity.</p><p>The ERP platform is <strong>Workday</strong>, with ongoing reliance on <strong>legacy systems</strong>, including <strong>EAM, asset management, inventory, and financial/banking integrations</strong>. Engineering’s usage of Workday project functionality is still being clarified, and this role will help bridge that gap by gathering information and building a cohesive plan.</p><p>Due to timeline pressure, integration requirements are currently behind schedule, making this role <strong>urgent and critical</strong> to project success.</p><p><br></p><p>Typical Day / Week</p><ul><li>Lead discovery sessions to understand <strong>undocumented or poorly documented business processes</strong></li><li>Analyze workflows to identify <strong>integration points</strong> and opportunities for process simplification</li><li>Challenge existing processes by asking “why” and proposing alternatives that reduce system dependencies</li><li>Gather and document requirements related to:</li><li>Workday ERP</li><li>Legacy systems (including EAM)</li><li>Asset management and inventory</li><li>Banking and HCM-related integrations</li><li>Collaborate with Engineering and business teams to understand how Workday project functionality is being used</li><li>Develop current-state and future-state documentation, including <strong>process flows and diagrams</strong></li><li>During downtime between project phases:</li><li>Support <strong>UAT planning</strong></li><li>Write <strong>user test cases and UAT scenarios</strong></li><li>Serve as the primary BA lead for the ERP implementation</li><li>Drive <strong>process improvement initiatives</strong> across the organization</li></ul><p><br></p>
We are looking for a skilled Senior Business Analyst with extensive knowledge of Oracle Cloud Fusion Finance to play a pivotal role in supporting financial transformation projects. This individual will act as the bridge between Finance and IT, ensuring that Oracle Cloud solutions align with organizational objectives. As this is a long-term contract position, you will contribute to designing, implementing, and optimizing Oracle Fusion Finance modules.<br><br>Responsibilities:<br>• Collaborate with finance, accounting, and IT teams to gather and document detailed business requirements for Oracle Cloud Fusion Financial modules, including GL, AP, AR, FA, CM, and Tax.<br>• Assess and analyze current financial processes to identify areas for improvement using Oracle Fusion functionalities.<br>• Convert business requirements into functional specifications and configurations tailored for Oracle Cloud Fusion Finance.<br>• Drive or support activities such as configuration, testing, deployment, and post-implementation troubleshooting.<br>• Serve as a subject matter expert on Oracle Fusion Finance modules, offering guidance on functionality and best practices.<br>• Work closely with integration and data teams to ensure smooth connectivity between Oracle systems and external applications.<br>• Develop comprehensive training materials and provide hands-on support to end-users during training sessions.<br>• Address and resolve system issues, manage defects, and provide support for month-end and quarter-end financial close processes.<br>• Monitor Oracle Cloud updates and releases to evaluate their implications on business operations.
<p>We’re seeking an experienced Senior Business Applications Analyst to support business applications, infrastructure, and end users for a company in Fostoria, OH. This role focuses on:</p><ul><li>MRP/ERP/WMS support & integration</li><li>Crystal Reports, SQL, SSRS, Power BI, eCommerce</li><li>IT projects, help desk, hardware/software support</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Implement and maintain technology aligned with business needs</li><li>Support and upgrade systems; provide user training</li><li>Recommend tech solutions (risk, cost, ROI)</li><li>Develop IT projects, policies, and processes</li><li>Safeguard company information</li><li>Participate in <strong>24/7 on-call</strong> rotation</li><li>Partner with third‑party vendors</li></ul><p><br></p><p><strong>Qualifications</strong></p><ul><li>HS Diploma/GED required; IT degree preferred</li><li>8–10 years IT experience (or comparable)</li><li>Strong understanding of manufacturing, warehousing & O2C processes</li><li>Experience with WMS, MRP, CRM, ERP, EDI, B2B</li><li>Strong customer service, communication, and problem‑solving skills</li><li>Broad Microsoft environment knowledge</li><li>Ability to learn quickly and handle multiple priorities</li></ul><p><br></p>
<p>We are looking for an experienced Business Analyst/Product Owner to join our team on a long-term contract basis in Quincy, Massachusetts. </p><p><br></p><p>Job Description:</p><p>The successful candidate will be responsible for defining planning and implementing technology solutions to achieve Collateral Management strategic directives and industry/regulatory mandates. The individual will be responsible for working with Business and Technology counterparts across global sites as a Product Owner / Sr. Business Analyst and use their knowledge of the business systems industry and system development lifecycle methodology to direct the execution of complex projects throughout their life cycle.</p><p><br></p><p>Objectives:</p><p>- Implement a comprehensive collateral management platform that services client needs drives simplification and reduces redundant collateral capabilities bank wide</p><p>- Implement optimization capabilities leveraging existing rules engines and designing executing an end-to-end process flow working with both the business and development teams by acting in the capacity of a Product Owner.</p><p>- Implement standard simplified data management and systems integration to ensuring flexible robust overall offering.</p><p><br></p><p>Major Responsibilities:</p><p>- Lead very complex and challenging business/system requirements working session by facilitating strategic user meetings.</p><p>- Work with business team to understand requirements and develop wireframes and articulate the vision to the development team and oversee end-to-end development lifecycle.</p><p>- Responsible for designing and executing an end-to-end data and process flow working with both the business and development team. Establishing end-to-end connectivity across the eco-system including SWIFT.</p><p>- Decompose abstract and complex details/concepts into business and functional requirements that can be understood by the stakeholders i.e. end users developers testers etc.</p><p>- Document project requirements and other project related documents with clear and concise language consistent with methodology framework.</p><p>- Work with the project team to develop and manage project plans including issue resolution and risk mitigation</p><p>- Consult with users developers testers and implementation specialists.</p><p>- Direct the development of end user training plans business level user acceptance test plans and implementation plans communicates to senior management and business representatives.</p><p>- Instruct guide and supervise project team in the resolution of issues risks and impediments.</p><p>- Partner with technology and business managers providing overall strategic leadership in developing and maintaining disciplined processes.</p><p>- Ensure governance with the project methodology standards documentation and approvals e.g. project artifacts tollgates etc.</p><p>- Manage participation from required stakeholders to ensure accurate deliverables</p><p>- Manage cross team dependencies with other business and IT areas.</p>
<p>We are looking for a skilled Financial/Business Analyst to join our growing team in Irving, Texas. This position requires a proactive individual who excels in data analysis, process evaluation, and delivering actionable reporting to support strategic goals. The ideal candidate will collaborate with stakeholders and leverage their expertise to drive meaningful business improvements.</p><p><br></p><p>Responsibilities:</p><p>• Gather, analyze, and interpret complex data sets using advanced Excel functionalities, including pivot tables, Power Query, and macros.</p><p>• Design, develop, and maintain dashboards and reports that illustrate key business metrics and trends.</p><p>• Translate business needs into analytical solutions by creating detailed reporting deliverables.</p><p>• Evaluate current business processes and recommend improvements to support digital transformation initiatives.</p><p>• Collaborate with stakeholders to define objectives, gather requirements, and validate proposed solutions.</p><p>• Present data-driven insights, trends, and recommendations to stakeholders in a clear and actionable manner.</p><p>• Ensure the accuracy and reliability of data across various reporting platforms.</p><p>• Support the adoption and integration of new tools and processes, including change management activities.</p><p>• Stay updated on industry advancements and emerging technologies to enhance business analysis practices.</p>
<p>A large, mission-driven organization within the public sector health and human services domain is seeking a <strong>Business Systems Architect / Senior Business Systems Analyst</strong> to lead a strategic effort focused on optimizing and modernizing a complex case management technology ecosystem. This is a confidential search for a long-term initiative that requires a blend of systems strategy, business architecture, and hands-on analysis.</p><p><strong>About the Role</strong></p><p>This individual will be responsible for evaluating current system capabilities, defining business and system architecture, and mapping processes across multiple platforms to drive consistency, efficiency, and strategic use of technology. The initial focus will be on the organization’s case management systems, which span Salesforce, Microsoft Dynamics, and several additional applications used across different business units.</p><p>The goal is to streamline, align, and modernize these systems to support future scalability and operational effectiveness. This role may involve either working independently or partnering with internal subject-matter experts who deeply understand existing workflows.</p><p><strong>Key Responsibilities</strong></p><ul><li>Assess current-state case management systems and supporting applications across multiple business areas.</li><li>Define system capabilities, business architecture, and process flows to recommend opportunities for standardization and consolidation.</li><li>Partner closely with internal business teams and technical teams to distill complex requirements and translate them into actionable solution strategies.</li><li>Develop detailed documentation including workflows, capability maps, system interaction diagrams, and functional requirements.</li><li>Serve as a thought partner in shaping a long-term solution strategy leveraging low-code/no-code tools.</li><li>Work with cross-functional teams from IT, business stakeholders, and external partners to guide solution design and ensure alignment with organizational goals.</li><li>Provide recommendations that balance current-state realities with future-state architectural vision.</li><li>Support decision-making around whether to backfill internal SMEs or leverage external expertise.</li></ul><p><br></p>
<p>We are looking for an experienced Functional Business Analyst (accounting or finance background preferred) to join our client on a long-term contract basis in Seattle, Washington. This role will play a pivotal part in supporting a major system implementation, focusing on job costing and collaborating closely with corporate accounting, finance, and field teams. The successful candidate will ensure accurate financial reporting and analysis while aligning upstream data feeds and system requirements.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with cross-functional teams to gather and analyze business requirements for the job cost workstream.</p><p>• Ensure upstream data feeds are aligned to support accurate financial reporting and margin analysis.</p><p>• Document requirements, create testing plans, and oversee system implementation processes.</p><p>• Evaluate and map current processes to future state designs, challenging outdated practices when necessary.</p><p>• Develop detailed executive reporting and production analytics to improve consistency across geographies.</p><p>• Facilitate data migration from legacy systems to new platforms, ensuring completeness and accuracy.</p><p>• Provide clear communication and guidance to stakeholders throughout the project lifecycle.</p><p>• Travel occasionally for system testing and validation at designated sites.</p><p>• Support the project management team by driving progress and resolving roadblocks.</p>
<ul><li><strong>Position: Business Analyst (CONTRACT ROLE ONLY) </strong></li><li><strong>Location: 8181 Communications Pkwy Ste C 1 Plano Texas 75024-0242</strong></li><li><strong>Type: 100% ONSITE </strong></li><li><strong>EXPERIENCE: Transportation or logistics operations, Data analysis and Strong Excel skills required</strong></li><li><strong>Tentative Hourly Rate: $40 - $43 per hour </strong></li></ul><p> </p><p><strong>Job Description: </strong></p><ul><li>Performs and coordinates the analysis and design of business systems. </li><li>Develops and maintains a thorough understanding of the needs of the assigned customer group from the business and technical perspective. </li><li>Works closely with clients and with other system groups to capture business requirements and see them through implementation. </li><li>Develops and executes systems testing. </li><li>Acts as a liaison between the business user groups and the technical systems groups.</li></ul><p> </p><p><br></p>
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
We are looking for a skilled Business Analyst III to join our dynamic team in New Castle, Pennsylvania. In this role, you will leverage your expertise to analyze business processes, identify solutions, and drive improvements within a manufacturing environment. This position offers the opportunity to work on impactful projects, collaborate with cross-functional teams, and contribute to organizational success through strategic analysis and problem-solving.<br><br>Responsibilities:<br>• Analyze business processes and systems to identify areas for improvement and implement effective solutions.<br>• Collaborate with stakeholders across departments to gather requirements and ensure alignment with business goals.<br>• Develop and maintain detailed documentation, including workflows, user requirements, and system specifications.<br>• Lead and support the implementation of manufacturing systems, including Cloud Suite Industrial/Syteline.<br>• Utilize strong problem-solving skills to resolve issues and optimize system performance.<br>• Manage projects from initiation to completion, ensuring timely delivery and adherence to budget.<br>• Provide training and coaching to team members, promoting knowledge sharing and skill development.<br>• Conduct data analysis and create reports to support strategic decision-making.<br>• Ensure compliance with organizational standards and maintain confidentiality of sensitive information.<br>• Travel regionally and nationally as needed, approximately 15-20%, to support project requirements.
<p>We are looking for an experienced Senior Fraud Analyst focused on transaction monitoring to join a startup financial service company located in San Francisco, California. This 3-month contract role has a possibility of becoming permanent. The main focuses include <strong>real‑time authorization decisions, fraud rule strategy, and performance optimization</strong> across fraud losses and false positives. The ideal candidate brings deep experience from an <strong>issuing bank, BIN sponsor, or program manager environment.</strong></p><p><br></p><p>Responsibilities:</p><ul><li>Perform <strong>real‑time authorization decisioning and queue review</strong>, approving or declining flagged transactions</li><li><strong>Build, tune, and maintain fraud rules</strong>, including velocity rules, spend pattern logic, and merchant category (MCC) restrictions</li><li>Analyze transaction data to <strong>identify emerging fraud trends</strong> and design new detection strategies</li><li>Balance <strong>fraud loss prevention with false‑positive management</strong> to meet approval‑rate and loss targets</li><li>Partner cross‑functionally with Product, Risk, and Operations to improve authorization performance</li><li>Leverage issuer fraud platforms and rule engines such as <strong>Falcon, Forter, Sardine, Sift, or similar tools</strong></li><li>Apply a strong understanding of <strong>interchange, authorization flows, and network decline codes</strong> to decisioning and rule design</li></ul>
<p>We are looking for an experienced Business Analyst to join our team in Saint Paul, Minnesota. The ideal candidate will bring over seven years of expertise in business analysis and a strong ability to collaborate effectively with cross-functional teams.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive business analysis to identify and address gaps in processes, ensuring alignment with organizational objectives.</p><p>• Collaborate with stakeholders to gather requirements and translate them into actionable deliverables.</p><p>• Evaluate and improve workflows within call center environments to enhance customer service experiences.</p><p>• Review and analyze documentation to ensure clarity, accuracy, and compliance with standards.</p><p>• Work within Agile Scrum frameworks to deliver projects efficiently and effectively.</p><p>• Facilitate discussions with teams to identify opportunities for process improvements and implement solutions.</p><p>• Provide insightful recommendations based on detailed gap analysis findings.</p><p>• Communicate effectively with both technical and non-technical teams to ensure project success.</p><p>• Monitor and report on the progress of initiatives, ensuring they meet business needs and objectives.</p><p>• Maintain a high level of professionalism and adaptability in a dynamic environment.</p>
<p>Industry: Energy & Utilities</p><p>Location: New Jersey (Hybrid – onsite 3 days per week; local candidates required)</p><p><br></p><p>Position Overview</p><p>We are seeking an experienced Business Analyst to support large‑scale information technology initiatives within the Energy & Utilities domain. This role is ideal for someone who enjoys variety, thrives in a fast‑paced environment, and is motivated by solving complex business problems through technology.</p><p>As a key liaison between business stakeholders and technical teams, you will gather requirements, analyze data, and help deliver solutions that support operational and customer‑focused initiatives.</p><p><br></p><p>Key Responsibilities</p><ul><li>Gather, document, and validate business requirements through interviews, workshops, and user stories</li><li>Analyze and map business processes to identify optimization and improvement opportunities</li><li>Collaborate closely with IT and cross‑functional teams to design solutions aligned with business goals</li><li>Perform time‑sensitive energy and utility data analysis to support business initiatives, performance metrics, and customer insights</li><li>Ensure solution alignment across multiple stakeholders and functional teams</li><li>Participate in testing, validation, and implementation activities to ensure project success</li><li>Produce clear, structured documentation including business requirements, process flows, and functional specifications</li></ul>
<p>Leading manufacturer in the Chester County area is looking to hire a full-time Senior Data Analyst with experience transforming complex data into actionable insights that drive strategic decision-making across the organization. As the Senior Data Analyst, you will extract data figures, monitor key performance indicators, analyze data using statistical techniques, and develop data collection systems that will increase statistical efficiency and quality. This candidate will lead the company’s data analytics and reporting and provide detailed analytical models.</p><p> </p><p><strong><u>Responsibilities</u></strong></p><p>· Gather data from various sources including databases, spreadsheets, and external systems</p><p>· Analyze complex data sets that inform business decisions</p><p>· Clean, transform, and prepare data for analysis</p><p>· Develop insights into operational efficiencies</p><p>· Create compelling data visualizations</p><p>· Identify opportunities for process improvement</p><p>· Ensure data integrity, accuracy, and consistency across systems and reports.</p><p>· Partner with IT/Data Engineering to enhance data pipelines, data structures, and automation.</p><p>· Troubleshoot data discrepancies and implement process improvements for data governance.</p><p>· Generate ad hoc report requests</p>
We are looking for a skilled Business Analyst to join our team in Atlanta, Georgia. In this Contract-to-Permanent role, you will focus on improving last-mile delivery operations by bridging the gap between business needs and technical solutions. This position is ideal for someone who excels in agile environments and takes ownership of initiatives with a proactive mindset.<br><br>Responsibilities:<br>• Collaborate closely with business stakeholders to gather and analyze operational requirements.<br>• Develop roadmaps, user stories, and testing plans to support project objectives.<br>• Identify opportunities for process enhancements and propose actionable solutions.<br>• Document detailed requirements and oversee product development using tools such as Samsara and DispatchTrack.<br>• Manage the full lifecycle of business analysis, from initial discovery to final delivery.<br>• Serve as a communication bridge between technical teams and non-technical stakeholders.<br>• Facilitate executive meetings and provide clear updates on project progress.<br>• Conduct gap analyses to identify areas for improvement in delivery and logistics systems.<br>• Support agile project workflows and ensure alignment with business goals.
<p><strong>About the Role</strong></p><p>We are seeking a Business Analyst II to join our Business Planning and Operations team. This role focuses on headcount data management and resource planning during an exciting transition to agentic AI. You’ll collaborate with cross-functional teams to ensure data accuracy and support strategic initiatives.</p><p><br></p><p><strong>Location:</strong> Seattle, WA (Onsite)</p><p><strong>Duration:</strong> 12 months (Potential for extension or conversion)</p><p><strong>Pay:</strong> Benefits (Health, Vision, Dental, 401K)</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain and analyze headcount data and resource planning tools</li><li>Support business planning initiatives and operational cadences</li><li>Collaborate with Finance, HR, and planning teams across business units</li><li>Ensure timely and accurate responses to stakeholder requests</li><li>Contribute to shaping AI-driven headcount management processes</li></ul>
<p>The Business Analyst will work closely with business units, stakeholders, and technology teams to identify requirements, analyze processes, and develop solutions that align with company goals. You will be instrumental in gathering insights, preparing documentation, and ensuring seamless communication between all parties involved.</p><p> </p><p><strong>Key Responsibilities:</strong></p><ul><li>Collaborate with stakeholders to gather, analyze, and document business requirements.</li><li>Conduct gap analysis to identify areas for process improvement or system enhancement.</li><li>Create clear and concise project documentation, including business requirements documents (BRDs), functional specifications, and user stories.</li><li>Work with cross-functional teams to design and implement solutions that meet business needs.</li><li>Develop process flows, data models, and workflow diagrams to support understanding and development.</li><li>Conduct feasibility studies and prepare cost-benefit analyses for proposed solutions.</li><li>Assist in the testing and validation of systems, ensuring they meet the agreed-upon requirements.</li><li>Provide ongoing support and training to end-users and stakeholders on implemented systems.</li><li>Monitor project progress and provide regular updates to stakeholders.</li><li>Stay updated on industry trends and emerging technologies to recommend innovative solutions.</li></ul><p> </p>
<p>We are looking for a skilled Business Analyst. The ideal candidate will work closely with both business and technical teams to ensure the successful delivery of technology solutions tailored to operational needs.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to gather, analyze, and document business and system requirements.</p><p>• Identify opportunities for process improvements and develop strategies to optimize workflows.</p><p>• Support the implementation and configuration of organizational tools and systems.</p><p>• Create detailed documentation to translate business needs into functional requirements.</p><p>• Assist with testing and validation to ensure solutions meet defined objectives.</p><p>• Provide training and guidance to end-users to enhance system adoption.</p><p>• Conduct gap analyses to identify areas for improvement and align solutions with business goals.</p><p>• Manage project coordination tasks, ensuring smooth communication across teams.</p><p>• Generate reports and metrics to support decision-making and monitor progress.</p><p>• Apply Agile Scrum methodologies to enhance project delivery and stakeholder collaboration.</p>
<p>This role partners closely with the Business Analyst Manager and cross-functional stakeholders to support the analysis, design, and implementation of business processes and systems. The Jr Business Analyst contributes across the full project lifecycle, including requirements gathering, solution design, testing, release support, documentation, and end-user training. The ideal candidate is analytical, proactive, and eager to grow their business analysis skill set while contributing to high-impact initiatives across the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Collaborate with business stakeholders and subject matter experts to elicit, analyze, document, and validate business requirements</li><li>Translate business needs into clear, actionable functional requirements and support IT teams during solution design and implementation</li><li>Assist with system testing, user acceptance testing (UAT), release coordination, and post-implementation support</li><li>Provide first-level user support by triaging issues, resolving basic problems, and coordinating with IT teams as needed</li><li>Develop and maintain process documentation, user guides, and training materials</li><li>Support and deliver user training sessions to business teams</li><li>Manage multiple initiatives simultaneously while maintaining strong attention to detail in a fast-paced environment</li><li>Participate in continuous improvement efforts related to systems, data, and business processes</li></ul><p><br></p>
<p>This role supports a large global IT services organization that includes the service desk, learning and development, end‑user technology, and equipment servicing, working within a structured and collaborative nine‑person team. It offers exposure to a mega‑scale IT environment and hands‑on learning across diverse IT operational areas. In this position, the Business Analyst II will contribute to a major ServiceNow migration initiative by gathering and documenting business requirements for on‑premises processes, partnering with IT support engineering teams to map workflows, clarify needs, and produce high‑quality documentation to support the overall migration effort.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Gather and document business requirements for the ServiceNow migration.</li><li>Conduct business process mapping and workflow documentation using ASONA, Lucidchart, and Microsoft 365 tools.</li><li>Translate engineering requirements into clear, simplified language for both technical and non‑technical audiences.</li><li>Participate in stakeholder meetings (approx. 30%).</li><li>Produce detailed documentation supporting IT support engineering and project teams (approx. 70%).</li><li>Collaborate within a large organization with multiple verticals and stakeholders.</li></ul>
<p>We are transforming digital healthcare experiences—from enterprise SaaS platforms to patient‑facing social media engagement. To support our growth, we are hiring <strong>two Product Business Analysts</strong>, each focused on a unique product area:</p><ol><li><strong>Healthcare SaaS Product Business Analyst</strong></li><li><strong>Healthcare Social Media / Instagram Product Business Analyst</strong></li></ol><p>If you're data-driven, passionate about solving problems, and thrive at the intersection of technology, healthcare, and user experience, we’d love to meet you.</p><p><br></p><p><strong>Role 1: Product Business Analyst — Healthcare SaaS</strong></p><p>As the Product Business Analyst supporting our Healthcare SaaS platform, you’ll partner closely with engineering, implementation, customer success, and clinical teams to build and enhance core product features. You’ll analyze product performance using KPIs, translate business needs into actionable requirements, and support delivery in an Agile/Scrum environment.</p><p><strong>Ideal for someone who has:</strong></p><ul><li>Experience with B2B HealthTech, EMR, Medicare, or workflow automation</li><li>Strong analytical skills and familiarity with data-driven decision-making</li><li>Comfort translating complex technical concepts for non-technical end users</li></ul><p><strong> Role 2: Product Business Analyst — Healthcare Social Media / Instagram</strong></p><p>This analyst will support our consumer-facing healthcare engagement products. You’ll help shape digital content features, improve user engagement funnels, and work with marketing and creative teams to optimize Instagram-driven experiences.</p><p><strong>Ideal for someone who has:</strong></p><ul><li>Experience working with social media insights, KPIs, and content performance analytics</li><li>Understanding of patient engagement, health education content, or regulated digital communication</li><li>A strong sense for data-driven design, UX experimentation, and engagement optimization</li></ul><p> <strong>What You’ll Do (Both Roles)</strong></p><ul><li>Translate business needs and customer insights into user stories, workflows, and acceptance criteria</li><li>Use <strong>KPIs and data-driven design principles</strong> to inform product decisions</li><li>Collaborate with engineering, design, marketing, and operations in an <strong>Agile/Scrum environment</strong></li><li>Communicate technical requirements in a way that resonates with <strong>non-technical stakeholders</strong></li><li>Analyze product usage data and recommend enhancements based on trends and measurable outcomes</li><li>Maintain an organized and prioritized product backlog</li><li>Support roadmap planning, release readiness, and continuous improvement initiatives</li></ul><p><br></p>
<p>Key Responsibilities</p><ul><li>Partner with business stakeholders to gather, document, and refine <strong>functional and data requirements</strong></li><li>Design and implement <strong>data collection solutions</strong> using <strong>Microsoft Forms</strong></li><li>Build and maintain <strong>Power Automate workflows</strong>, including:</li><li>Process automation</li><li>Notifications and email generation</li><li>PDF creation and document handling</li><li>Integration with Forms, Excel, and Outlook</li><li>Use <strong>Excel files as underlying data stores</strong>, including:</li><li>Structuring and maintaining clean, reliable datasets</li><li>Applying formulas, validation rules, and data transformations</li><li>Develop and maintain <strong>Power BI dashboards and reports</strong> that:</li><li>Provide clear insights into operational and business performance</li><li>Support decision-making for leadership and stakeholders</li><li>Ensure data accuracy, consistency, and usability across automated workflows and reports</li><li>Identify opportunities to improve efficiency through automation and better data visibility</li><li>Create documentation and provide training for end users on systems and dashboards</li><li>Support ongoing enhancements, troubleshooting, and optimization of solutions</li></ul><p><br></p>
<p>As a Non-profit Business Analyst, you will be responsible for building, maintaining, and delivering reports and dashboards that support program, grant, and operational needs across the organization. You will analyze data to identify trends and answer business questions, working closely with internal teams to understand how data is collected and what information is needed for accurate reporting. This role is centered on developing Power BI reporting solutions that evolve as organizational priorities change. You will proactively seek out information, ensure data quality across systems, and deliver reliable insights that support the organization's mission and reporting requirements.</p><p><strong> </strong></p><p><strong>What You’ll Do</strong></p><ul><li>Build, maintain, and deliver recurring and ad hoc reports and dashboards in Power BI to support program, grant, and operational reporting needs.</li><li>Work with internal teams to understand what data is collected, where it lives, and what information is needed, translating requests into clear, accurate reporting solutions.</li><li>Analyze data to answer business questions, identify trends, and surface insights that support program outcomes, grant requirements, and organizational priorities.</li><li>Collect, clean, and organize data from multiple systems, including Apricot, HubSpot, Snowflake, and other internal sources, ensuring accuracy and consistency.</li><li>Develop and maintain data models and queries using SQL, preparing datasets for reliable reporting and analysis.</li><li>Ensure data quality and integrity by performing regular audits, validating metrics, and resolving data inconsistencies.</li><li>Maintain and support reporting processes and data workflows, identifying opportunities to improve efficiency, automation, and consistency.</li><li>Document data sources, definitions, and reporting processes to support transparency, repeatability, and shared understanding across teams.</li><li>Adapt reports and dashboards as needs change, responding to evolving priorities, new questions, and updated requirements.</li><li>Stay current with reporting and analytics best practices, applying improvements that strengthen reporting accuracy and usability.</li></ul><p><br></p>
We are looking for a skilled Business Analyst to join our team in Franklin, Tennessee. In this role, you will play a key part in transforming complex data into actionable insights through advanced visualization techniques. This position offers opportunities for growth and the chance to collaborate with business leaders and clients to deliver impactful solutions. While initially on-site, there is potential for a hybrid work model after the first year.<br><br>Responsibilities:<br>• Partner with business leaders to design and develop insightful data visualizations tailored to their needs.<br>• Assess and analyze business processes to identify opportunities and requirements for improvement.<br>• Establish and manage efficient workflows for deploying dashboards to multiple clients.<br>• Define and implement data architectures and retrieval processes to optimize performance of visualizations.<br>• Create, manage, and maintain comprehensive reports, dashboards, and scorecards.<br>• Ensure dashboards and reports meet high standards of performance, quality, and responsiveness.<br>• Continuously research and apply emerging trends and best practices in data visualization and analytics.<br>• Collaborate with stakeholders to ensure alignment of metrics and goals.<br>• Travel to client locations worldwide to provide tailored solutions and support.
