We are looking for a dedicated and personable Customer Service Representative to support a local government entity in Richmond, Virginia. In this Contract position, you will play a vital role in delivering exceptional service, addressing inquiries, and ensuring smooth interactions between constituents and government services. This opportunity allows you to contribute to a community-focused organization committed to transparency and excellence.<br><br>Responsibilities:<br>• Respond to inquiries, concerns, and requests related to government services, programs, and policies in a timely and detail-oriented manner.<br>• Provide guidance to constituents in navigating government processes and procedures, ensuring their needs are met efficiently.<br>• Collaborate with internal departments to gather accurate information and deliver prompt responses to customer inquiries.<br>• Maintain a thorough understanding of local government services, initiatives, and policies to effectively assist constituents.<br>• Handle sensitive information with a high level of confidentiality and discretion.<br>• Perform accurate data entry tasks to document interactions and maintain records.<br>• Direct guests and visitors to appropriate resources or departments as needed.<br>• Adapt to occasional evening or weekend shifts to meet the demands of the role.<br>• Utilize computer software and systems to manage customer interactions and track service requests.
We are looking for a skilled Customer Service Representative to join our team on a contract basis in Richmond, Virginia. In this role, you will serve as the first point of contact for individuals seeking assistance, offering empathetic and attentive support. This position requires strong communication skills and the ability to handle inquiries efficiently and effectively.<br><br>Responsibilities:<br>• Address incoming calls promptly, aiming to resolve customer inquiries during the initial interaction whenever possible.<br>• Provide accurate information regarding Low Income Public Housing and Housing Choice Voucher Program policies.<br>• Conduct follow-ups to ensure transferred inquiries are resolved in a timely manner.<br>• Uphold customer satisfaction ratings by adhering to established service standards.<br>• Participate in required training sessions to stay informed about organizational policies and practices.<br>• Utilize approved scripts and guidelines to determine whether issues can be resolved immediately or require escalation.<br>• Record call details accurately in the organization's database to ensure proper documentation.
We are looking for a detail-oriented and organized Receptionist to join our team in Richmond, Virginia. In this contract position, you will play a pivotal role in managing front desk operations, ensuring smooth communication, and providing exceptional support to both internal and external stakeholders. This opportunity requires strong multitasking skills and a dedication to delivering outstanding customer service.<br><br>Responsibilities:<br>• Greet visitors and clients warmly while managing front desk operations with a high level of organization.<br>• Handle a multi-line phone system, including answering and directing inbound calls efficiently.<br>• Respond to email correspondence promptly and with attention to detail.<br>• Utilize Microsoft Office Suite, including Word, Excel, Outlook, and Teams, to complete administrative tasks.<br>• Maintain and organize office supplies inventory, ensuring timely ordering and restocking as needed.<br>• Support clerical duties such as filing, data entry, and document management.<br>• Coordinate with team members to ensure seamless communication and workflow.<br>• Demonstrate excellent time management to prioritize tasks effectively in a fast-paced environment.<br>• Provide exceptional customer service to address inquiries and resolve concerns.<br>• Assist with scheduling and calendar management as required.
<p>We are looking for a skilled Bilinigual Administrative Assistant to join our team in Richmond, Virginia. In this role, you will play a key part in ensuring smooth day-to-day operations by providing clerical support and assisting with document translation between English and Spanish. This is a long-term contract position offering the opportunity to contribute to the local government sector.</p><p><br></p><p>Responsibilities:</p><p>• Translate written documents and verbal communications between English and Spanish to support effective communication.</p><p>• Handle sensitive client information with discretion and maintain strict confidentiality at all times.</p><p>• Assist caseworkers and other team members with administrative tasks, including filing, scheduling, and data entry.</p><p>• Respond to inbound calls and provide accurate information or direct inquiries to the appropriate department.</p><p>• Coordinate with various departments to ensure client requests are processed in a timely and efficient manner.</p><p>• Maintain organized records and ensure all documentation is accurate and up-to-date.</p><p>• Greet visitors and manage receptionist duties, creating a welcoming environment.</p><p>• Support the preparation of reports, presentations, and other business documents as needed.</p>
<p>We are looking for an experienced Human Resources (HR) Manager to play a pivotal role in supporting the workforce of one of our clients. This long-term contract position is based in Richmond, Virginia, and requires an experienced and detail-oriented HR individual with a strong background in employee relations, recruitment, and HR administration. You will lead efforts to enhance employee engagement, manage HR systems, and ensure compliance with organizational policies.</p><p><br></p><p>Responsibilities:</p><p>• Oversee employee relations and address workplace issues through investigations and conflict resolution.</p><p>• Manage the full cycle recruitment process, including sourcing, interviewing, and onboarding new hires.</p><p>• Administer compensation plans and analyze salary structures to ensure competitive and equitable pay.</p><p>• Coordinate benefit programs and provide guidance on enrollment and utilization.</p><p>• Maintain and optimize HRIS systems to streamline processes and improve data accuracy.</p><p>• Develop and implement HR policies and procedures in alignment with organizational goals.</p><p>• Facilitate onboarding programs to ensure a smooth transition for new employees.</p><p>• Conduct regular employee engagement initiatives to foster a positive work environment.</p><p>• Collaborate with leadership to address strategic staffing needs and workforce planning.</p><p>• Generate reports and provide insights on HR metrics using Microsoft Office tools</p>
We are looking for an experienced Human Resources Manager to lead and oversee benefits, compensation, and employee wellbeing initiatives within our organization based in Richmond, Virginia. This role requires a strategic thinker with a strong background in HR who will manage multiple programs and processes to ensure compliance, efficiency, and a positive employee experience.<br><br>Responsibilities:<br>• Administer and manage comprehensive employee benefit programs, including health, dental, and vision insurance, retirement plans, life and disability insurance, consumer-directed plans, and leave management.<br>• Lead the development and execution of compensation strategies, including salary reviews, merit cycles, bonus structures, incentive plans, and job description administration.<br>• Design and implement employee wellbeing initiatives, including educational programs and events to support overall wellness.<br>• Evaluate and improve internal HR procedures to enhance efficiency and program outcomes.<br>• Ensure compliance with federal and state labor laws and regulations across all HR activities.<br>• Address and resolve employee inquiries regarding benefits, leave, and accommodations.<br>• Provide regular reporting and dashboards to internal stakeholders on compensation and benefits metrics.<br>• Stay updated on industry trends and best practices to maintain competitive and effective HR programs.<br>• Manage vendor relationships and participate in reviews for benefit and compensation service providers.<br>• Supervise and guide a multi-site Total Rewards team to achieve organizational goals.
<p>We are looking for a detail-oriented Administrative Assistant to support daily office operations in Richmond, Virginia. This long-term contract position offers an excellent opportunity for an individual with strong organizational and communication skills to contribute to a fast-paced environment. The role requires a proactive approach to managing tasks and ensuring efficiency in administrative processes. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound calls and direct them to appropriate departments or individuals.</p><p>• Perform accurate data entry tasks to maintain and update office records.</p><p>• Manage receptionist duties, including greeting visitors and handling inquiries.</p><p>• Organize and maintain both physical and digital files for easy access.</p><p>• Coordinate schedules and appointments to optimize office workflows.</p><p>• Prepare and edit correspondence, reports, and other documents.</p><p>• Monitor office supplies and place orders as needed to ensure smooth operations.</p><p>• Assist with special projects and provide support for team members when required.</p><p>• Ensure adherence to company policies and procedures in all administrative tasks.</p>
<p>We are looking for an experienced Accounting Manager to lead and oversee key financial processes at our client's office in Richmond, Virginia. The ideal candidate will bring strong accounting expertise, a proactive management style, and the ability to optimize departmental operations. This role offers the opportunity to work closely with leadership, ensuring the accuracy and efficiency of the company’s financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and manage the accounts payable and accounts receivable functions, including oversight of team two members.</p><p>• Lead the month-end close process, ensuring all financial transactions are accurately recorded.</p><p>• Prepare and present financial reports and budgets to the company president, providing insights and recommendations.</p><p>• Oversee tax preparation and external audit processes, ensuring compliance with regulations and deadlines.</p><p>• Reconcile accounts and maintain the integrity of the general ledger.</p><p>• Post and review journal entries to ensure accurate financial reporting.</p><p>• Collaborate with leadership to identify opportunities for process improvements within the accounting department.</p><p>• Utilize QuickBooks and Appfolio systems to manage accounting and property management operations effectively.</p>
We are looking for an experienced Senior HR Generalist to join our team in Richmond, Virginia. In this long-term contract role, you will be instrumental in executing key HR functions, fostering employee engagement, and ensuring compliance with organizational policies. The ideal candidate will bring a proven track record in human resources, along with a strong ability to handle diverse HR responsibilities effectively.<br><br>Responsibilities:<br>• Manage employee relations, addressing concerns and resolving workplace issues to promote a positive work environment.<br>• Oversee HR administrative tasks, ensuring processes are streamlined and compliant with company policies.<br>• Facilitate onboarding activities to ensure new hires are integrated smoothly into the organization.<br>• Administer benefit programs, answering employee inquiries and coordinating with vendors.<br>• Maintain and update HRIS systems to ensure accurate employee records and data management.<br>• Lead full-cycle recruiting efforts, from sourcing candidates to onboarding successful hires.<br>• Conduct investigations into employee relations matters and provide recommendations for resolution.<br>• Support corporate recruiting initiatives, aligning hiring strategies with organizational goals.<br>• Perform compensation analysis to ensure competitive and equitable pay structures.<br>• Utilize Office tools to create reports, presentations, and documentation related to HR processes.
We are looking for an experienced Accounts Payable Specialist to join our team in Richmond, Virginia. In this role, you will manage financial transactions related to firm expenses and client cost advances, ensuring accuracy and compliance with established procedures. This position is integral to maintaining the firm's financial operations and supporting internal and external stakeholders.<br><br>Responsibilities:<br>• Process vouchers and issue checks for firm expenses and client cost advances.<br>• Record payments, account debits, and outgoing wire transfers from operating accounts.<br>• Handle online payment transactions and ensure proper documentation.<br>• Manage employee expense reimbursements by verifying approvals and processing payments.<br>• Investigate overdue invoices and accounts, addressing vendor, staff, and attorney inquiries.<br>• Compile and analyze data for accurate tax reporting, including monthly consumer use tax returns.<br>• Prepare year-end 1099 forms, including gathering vendor information and generating reports.<br>• Support trust transactions as needed, ensuring compliance with guidelines.<br>• Create detailed spreadsheets to break down charges for invoices and conference calls.<br>• Collaborate with the Controller to distribute 1099s and ensure accurate reporting.
<p>We are looking for a SR. Accounting Clerk to join our team in Richmond, Virginia. In this role, you will handle a variety of financial tasks, ensuring accuracy and efficiency while supporting our accounting operations. This position requires a detail-oriented individual with strong organizational skills and the ability to multitask effectively in a service-oriented environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and review financial transactions, ensuring compliance with organizational standards.</p><p>• Enter and manage Accounts Payable vouchers while closing purchase orders.</p><p>• Scan, upload, and maintain invoices digitally to ensure organized recordkeeping.</p><p>• Post checks and lockbox receipts to customer accounts accurately.</p><p>• Assist in purchasing goods and services as needed.</p><p>• Input credit card information into Business Central with precision.</p><p>• Print, prepare, and mail checks on a weekly basis.</p><p>• Organize vendor invoices both digitally and physically.</p><p>• Review vendor statements to identify and address outstanding balances.</p><p>• Provide administrative support to the Director of Accounting when required.</p>
We are looking for a detail-oriented Staff Accountant to manage financial records and ensure accurate reporting in compliance with established policies and accounting standards. This position offers the opportunity to handle a variety of accounting functions, including general ledger maintenance, accounts payable and receivable, payroll processing, and month-end closings. Based in Richmond, Virginia, this role plays a critical part in supporting the financial operations of the organization.<br><br>Responsibilities:<br>• Maintain and update general ledger accounts by accurately posting entries and performing account reconciliations.<br>• Process accounts payable transactions, including validating invoices and preparing payment batches.<br>• Manage accounts receivable activities, such as auditing transactions, collecting payments, and resolving discrepancies.<br>• Conduct credit reviews and follow up on customer accounts to ensure timely collections and adjustments.<br>• Assist with the preparation and processing of weekly payroll for hourly employees.<br>• Support month-end closing procedures by compiling financial data and preparing reports.<br>• Generate daily financial reports and communicate any discrepancies or irregularities to the Plant Controller.<br>• Organize and maintain accounting and payroll records in accordance with company policies.<br>• Provide administrative support, including file management, document preparation, and correspondence.<br>• Collaborate with corporate teams to fulfill cyclical filings and respond to requests as directed by the Plant Controller.
We are looking for a Chief Financial Officer (CFO) to lead and oversee the financial operations of our healthcare organization in Richmond, Virginia. This role is critical in ensuring the organization's fiscal health, driving strategic goals, and aligning financial decisions with the mission of providing exceptional patient care. The ideal candidate will bring expertise in financial leadership, risk management, and collaboration with key stakeholders.<br><br>Responsibilities:<br>• Develop and execute comprehensive financial strategies that support the organization's long-term growth and mission.<br>• Conduct detailed financial forecasting and modeling to ensure sustainability and identify growth opportunities.<br>• Collaborate with executive leadership to integrate financial priorities into organizational planning.<br>• Assess and mitigate financial risks, ensuring the organization is prepared for economic challenges.<br>• Manage insurance coverage, including liability and malpractice, to safeguard organizational assets.<br>• Oversee capital expenditures and ensure investments align with strategic objectives.<br>• Partner with clinical and administrative leaders to balance financial decisions with patient care priorities.<br>• Lead and mentor finance teams, fostering a culture of accountability and excellence.<br>• Represent the organization in financial discussions with external stakeholders, including auditors, regulators, and government officials.<br>• Identify and evaluate investment opportunities to drive financial growth and stability.
<p>We are looking for a detail-oriented Accounts Receivable Clerk to join our team on a contract basis in Richmond, Virginia. This role is PART TIME, 20 hours a week, and involves managing billing processes and supporting collections efforts to ensure accurate and timely financial transactions. The ideal candidate will be skilled in accounts receivable functions and able to handle a high-volume workload with precision.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage billing operations to ensure timely and accurate invoicing.</p><p>• Conduct collections activities to recover outstanding balances from commercial clients.</p><p>• Reconcile and apply cash payments while maintaining accurate records.</p><p>• Monitor accounts receivable aging reports and address overdue accounts.</p><p>• Collaborate with team members to streamline accounts receivable workflows.</p><p>• Utilize NetSuite and HubSpot CRM systems to support billing and collection functions.</p><p>• Investigate and resolve discrepancies in invoices and payments.</p><p>• Provide regular updates and reports on collections status and accounts receivable metrics.</p><p>• Support the transition and integration of financial systems as needed.</p><p>• Maintain compliance with company policies and procedures in all accounts receivable tasks.</p>
<p>We are looking for an experienced and dynamic Head of Customer Experience to lead a global team focused on delivering exceptional service and engagement. Based in Richmond, Virginia, this role involves managing team leaders and representatives to ensure the highest standards of customer satisfaction. The ideal candidate will possess strong leadership skills and a strategic mindset to drive performance and innovation.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage a global customer experience team, including three team leaders and approximately 40 representatives.</p><p>• Develop and implement strategies to enhance customer engagement and satisfaction across all channels.</p><p>• Lead the team in achieving key performance metrics and operational goals.</p><p>• Collaborate with stakeholders to identify opportunities for improving customer experience processes.</p><p>• Monitor and evaluate team performance, providing guidance and support to ensure continuous improvement.</p><p>• Build and maintain relationships with major donors to support organizational growth.</p><p>• Drive donor solicitation initiatives, focusing on securing major gifts and contributions.</p><p>• Ensure efficient business operations related to customer experience and donor relations.</p><p>• Analyze data and feedback to inform decision-making and strategic planning.</p><p>• Stay up-to-date with industry trends and best practices to maintain a competitive edge.</p>
We are looking for a compassionate and detail-oriented Patient Care Coordinator to join our team in Richmond, Virginia. In this role, you will be the first point of contact for patients, ensuring a seamless and positive experience throughout their care journey. Your ability to coordinate schedules, manage financial information, and advocate for patients will be critical to the success of our practice.<br><br>Responsibilities:<br>• Greet patients with warmth and professionalism, creating a welcoming environment from the moment they arrive.<br>• Schedule and confirm appointments, adjusting plans as needed to accommodate patient needs and office priorities.<br>• Provide clear explanations to patients about treatments, procedures, and recommendations to promote understanding and trust.<br>• Collaborate with dental professionals to organize treatment plans and ensure follow-up appointments are properly arranged.<br>• Address patient questions or concerns, escalating issues when necessary to maintain satisfaction.<br>• Present detailed financial information to patients, including insurance coverage, out-of-pocket costs, and payment options.<br>• Submit and follow up on insurance claims to ensure timely processing and payments.<br>• Handle payment collections and maintain accurate financial records for all patient accounts.<br>• Keep patient records updated and secure, adhering to all confidentiality regulations and compliance standards.<br>• Act as a patient advocate, building strong relationships through empathy and attentive care.
<p>We are looking for a Part-Time Bookkeeper to join our team and work 20 hours a week in Richmond, Virginia. This part-time role involves managing financial records, processing accounts, and supporting month-end close activities. If you have a strong attention to detail and a passion for maintaining accurate financial data, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable and accounts receivable transactions accurately and in a timely manner.</p><p>• Prepare and send billing statements to clients, ensuring all data is correct.</p><p>• Issue and process accounts payable checks, maintaining proper documentation.</p><p>• Assist in month-end closing tasks, including reconciling accounts and preparing reports.</p><p>• Perform bank reconciliations to ensure accuracy in financial records.</p><p>• Maintain organized and up-to-date financial documentation for audit and review purposes.</p><p>• Address discrepancies in financial data and resolve issues promptly.</p><p>• Collaborate with the team to ensure compliance with accounting policies and procedures</p>
<p>We are looking for a detail-oriented Senior Accounts Payable Specialist to join our team in Richmond, Virginia. In this Contract-to-permanent position, you will play a key role in ensuring the accuracy and efficiency of financial operations within our retail food store industry. This role requires strong analytical skills and the ability to maintain precise records while adhering to internal controls.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile bank accounts, ledgers, and financial statements to ensure accuracy.</p><p>• Review and validate invoices for completeness and proper coding.</p><p>• Monitor accounts payable processes to ensure timely and accurate transaction handling.</p><p>• Maintain thorough and organized transaction records in compliance with internal controls.</p><p>• Analyze financial data to identify variances and propose resolutions as needed.</p><p>• Compile statistical information and develop procedures to enhance operational efficiency.</p><p>• Prepare and distribute financial reports based on organizational requirements.</p><p>• Assist with audits by providing necessary documentation and support.</p><p>• Perform additional tasks as assigned to support the accounts payable function.</p>
<p>We are looking for an experienced Senior Accountant to join our team! In this long-term contract position, you will play a pivotal role in managing financial processes, ensuring compliance with accounting standards, and supporting grant and governmental accounting functions. This is an excellent opportunity for someone with a strong attention to detail and a solid background in financial reporting and budget management.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee grant accounting processes, ensuring compliance with all applicable regulations.</p><p>• Prepare financial statements and reports in adherence to Generally Accepted Accounting Principles (GAAP).</p><p>• Conduct thorough reconciliations of expenses, allocations, and reimbursements to maintain accurate records.</p><p>• Utilize Microsoft Excel to analyze budgets, forecast revenue, and support financial planning.</p><p>• Monitor and ensure compliance with governmental financial management and reporting requirements.</p><p>• Design and generate comprehensive reports tailored to organizational and regulatory needs.</p><p>• Maintain and update financial data using electronic systems to ensure accuracy and accessibility.</p><p>• Collaborate with internal teams to streamline budget processes and ensure proper allocation of resources.</p><p>• Provide clear and concise communication to stakeholders through written and verbal channels.</p><p>• Support audits and other financial reviews by providing necessary documentation and insights.</p>
<p>We are looking for an experienced Sr. Grant Accountant to join our team! This is a long-term contract position, ideal for a motivated individual with a strong background in grant accounting and financial management. The role requires expertise in governmental accounting practices and proficiency with financial systems and reporting tools.</p><p><br></p><p>Responsibilities:</p><p>• Manage grant accounting processes, ensuring compliance with state and federal financial regulations.</p><p>• Prepare detailed financial reports and maintain accurate records for grant-related activities.</p><p>• Perform month-end close procedures, including general ledger updates and journal entries.</p><p>• Reconcile balance sheets and accounts to ensure financial accuracy and integrity.</p><p>• Utilize Microsoft Excel and Power BI to analyze financial data and create insightful reports.</p><p>• Collaborate with internal teams to design and improve reporting processes.</p><p>• Ensure proper documentation and tracking of government funding from multiple revenue sources.</p><p>• Maintain and update electronic systems to record financial information efficiently.</p><p>• Provide support for audits and ensure adherence to Generally Accepted Accounting Principles (GAAP).</p>
SUMMARY: This position keeps records of financial transactions for the agency.<br>ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. <br>Enters data into the general ledger, primarily adjusting journal Entries and accounts receivable, but also including accounts payable, cash receipts, and cash disbursements as needed. <br>Prepares accounting uploads to the general ledger. <br>Reviews accounting invoice batches to ensure proper general ledger coding relative to budget and chart of accounts. <br>Assists with analyzing financial data and reporting variances to appropriate management. <br>Prepares periodic reports comparing budgeted costs to actual costs. <br>Prepares and analyzes balance sheet and income statement accounts. <br>Assists with preparing monthly billings under grants and other awards, as needed. <br>Assists with preparing monthly financial statements for departmental approval. <br>Assists with preparing the annual report for the agency. <br>Records all monthly revenue entries into the accounts receivable module or general ledger, checking validity and integrity before entry. <br>Assists with internal and external audit and monitoring activities and inquiries; may submit items to auditors and agencies. <br>Produces income statements needed by programs and development for grant and award submissions. <br>Assists with monthly accounting activities and review for other associated entities. <br>Monitors program distribution codes to ensure proper allocation of expenses; posts monthly expense allocations. <br>Maintains monthly balance sheet account reconciliations. <br>Maintains fixed asset schedule and posts monthly depreciation. <br>Maintains operating lease schedule and posts annual amortization. <br>Performs bank reconciliations and assists with banking activities. <br>Enters new customers and accounts in the general ledger system (MIP). <br>Serves as backup for approvals of general ledger items in the absence of the Controller. <br>Assists with reviewing other accounting staff’s entries for appropriate accounting activity, completeness, timeliness, and accuracy. <br>Performs special accounting projects and other duties as assigned. <br>Demonstrates willingness to help other Finance staff when necessary. <br>Demonstrate strong interpersonal, decision-making, problem-solving, oral, and written skills. <br>Represents the Agency in the community and workplace in a professional and ethical manner. <br>Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics. <br>Utilizes a basic knowledge of Microsoft Office applications.
We are looking for a detail-oriented Fund Administrator I specializing in Financial Reporting to join our team in Richmond, Virginia. In this role, you will be responsible for preparing and analyzing financial statements, supporting audits, and ensuring compliance with reporting standards. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively.<br><br>Responsibilities:<br>• Prepare accurate financial statements and customized shareholder reports, including balance sheets, cash flow analyses, and earnings data.<br>• Review financial performance metrics and address advisor inquiries related to fund performance.<br>• Compile necessary documentation and support materials for annual audits.<br>• Manage multiple tasks and deadlines, ensuring timely delivery of reports and client needs.<br>• Adapt to evolving client priorities and regulatory requirements while maintaining high-quality work.<br>• Collaborate with team members to coordinate and execute long-term financial projects.<br>• Conduct thorough analysis of accounting data to ensure accuracy and compliance.<br>• Participate in additional assignments and projects as requested by management.
