<p>We are looking for a dedicated Receptionist/Administrative Assistant for a client in Richmond, Virginia. This role focuses on delivering exceptional customer service by fostering proactive communication, building strong client relationships, and creating a hospitality-driven workplace atmosphere. As a key part of the experience program, you will be instrumental in ensuring a seamless and engaging experience for both clients and service partners. This is a contract to hire opportunity!</p><p><br></p><p>Responsibilities:</p><p>• Manage various programs, including access badges for contractors, landlord building access cards, lost and found services, luggage storage, and quarterly inspections for art and meeting spaces.</p><p>• Collaborate with the conference services team and administrative staff to organize and support site events.</p><p>• Address and escalate issues related to building services such as janitorial, mailroom, facilities, copier services, parking, badging, and conference rooms by submitting work orders through appropriate channels.</p><p>• Foster teamwork and cooperation with other service lines to ensure smooth operations.</p><p>• Contribute to projects and initiatives aimed at enhancing employee engagement, boosting productivity, reducing costs, mitigating risks, and creating value for the client.</p><p>• Perform additional responsibilities and tasks as assigned to support overall service delivery.</p>
We are looking for a dedicated and experienced Customer Service Manager to join our team in Richmond, Virginia. This role is vital in ensuring customer satisfaction, managing a dynamic customer service team, and overseeing order processing and compliance with regulatory standards. The ideal candidate will be detail-oriented, proactive, and committed to delivering high-quality service in a fast-paced wholesale distribution environment.<br><br>Responsibilities:<br>• Lead and manage the customer service team to maintain a positive and efficient work environment.<br>• Provide training and development opportunities for new and existing team members.<br>• Conduct annual performance evaluations to assess and enhance team effectiveness.<br>• Handle customer inquiries, complaints, and return authorizations with professionalism and promptness.<br>• Process purchase orders for domestic and international clients accurately and efficiently.<br>• Prepare invoices and support monthly billing activities.<br>• Ensure adherence to regulatory standards, including ISO 9001 requirements, in all order processing.<br>• Collaborate with sales, pricing, and other internal departments to address and fulfill customer needs.<br>• Assist with annual inventory activities, including reconciliation tasks.<br>• Support pricing updates and assist the Sales Department with generating customer reports.
We are looking for a Bilingual Customer Service Representative to join our team in Richmond, Virginia. In this role, you will be the primary point of contact for clients, ensuring their needs are met efficiently and accurately. This position involves maintaining high levels of customer satisfaction while performing key administrative tasks such as order processing, invoicing, and report generation.<br><br>Responsibilities:<br>• Communicate effectively with clients to address their inquiries, process orders, and resolve issues promptly.<br>• Ensure all customer orders are accurately entered and processed in compliance with company standards and regulatory requirements.<br>• Handle return authorizations and complaints professionally, striving to maintain positive client relationships.<br>• Generate detailed reports to track performance and support decision-making.<br>• Collaborate across departments to meet customer expectations and fulfill service commitments.<br>• Prepare and issue invoices, assisting with monthly billing cycles.<br>• Participate in annual inventory activities, ensuring accuracy and proper documentation.
<p>We are looking for a personable and organized Front Desk Coordinator to join our team in Richmond, Virginia. This Contract-to-permanent position offers an excellent opportunity for growth and skill development. You will play a key role in ensuring smooth daily operations and providing outstanding service to clients and colleagues.</p><p><br></p><p>Responsibilities:</p><p>• Greet clients upon arrival, guide them to appropriate spaces, and provide refreshments as needed.</p><p>• Answer and direct incoming calls, ensuring accurate information is gathered before transferring.</p><p>• Maintain and restock conference rooms and kitchens, keeping them clean and organized.</p><p>• Scan, file, and manage documents, including closed files and client records, into the system.</p><p>• Open and distribute mail, as well as handle outgoing packages and schedule courier services.</p><p>• Manage check pickup processes and check the drop box daily for any new items.</p><p>• Assist staff members by opening files, ordering title searches, and conducting property and people searches.</p><p>• Enter data into software platforms and generate welcome letters.</p><p>• Process checks and complete other assigned clerical tasks to support the team.</p>
We are looking for an experienced Accounting Manager/Supervisor to join our team in Richmond, Virginia. This role involves overseeing financial operations, ensuring accurate reporting, and managing accounts receivable processes. The ideal candidate will bring strong leadership skills and a solid background in accounting practices.<br><br>Responsibilities:<br>• Process electronic payments, including wire transfers, in compliance with authorization protocols.<br>• Oversee affiliate transactions, maintain cash pool worksheets, record related entries, and distribute month-end reports.<br>• Supervise and provide guidance to direct reports, including cash applications coordinators.<br>• Evaluate customer data to assess creditworthiness and potential risks.<br>• Handle uncollected balances by coordinating with collection agencies and processing account adjustments.<br>• Conduct and process field sales audits along with necessary adjustments.<br>• Administer daily cash collections, credit holds, and accounts receivable operations.<br>• Reconcile bad debt accounts, aging accounts, and other key financial accounts.<br>• Participate in special projects and undertake additional tasks as assigned by management.
We are looking for a dedicated HR Coordinator to join our team in Richmond, Virginia. This role is ideal for a detail-oriented individual with a strong background in human resources who thrives in a fast-paced environment and is passionate about fostering positive employee experiences. You will play a key role in supporting HR functions, ensuring smooth operations, and maintaining compliance with policies and procedures.<br><br>Responsibilities:<br>• Manage employee relations by addressing workplace concerns and fostering a positive and inclusive environment.<br>• Oversee HR administrative tasks, ensuring the accuracy and organization of personnel records and documentation.<br>• Coordinate onboarding processes to ensure new hires have a seamless transition into the company.<br>• Assist in the administration of employee benefits, including enrollment and resolving related inquiries.<br>• Maintain and update HRIS systems, ensuring data integrity and timely reporting.<br>• Support recruitment efforts by coordinating interviews and managing candidate communications.<br>• Provide guidance on company policies and procedures to employees and managers.<br>• Collaborate with leadership to develop and implement HR strategies that align with business goals.<br>• Monitor compliance with labor laws and regulations, addressing any issues proactively.<br>• Participate in HR projects, contributing to continuous improvement initiatives.
We are looking for a dedicated IT Product and Financial Analyst to join our team in Richmond, Virginia. In this long-term contract position, you will play a vital role in analyzing financial data, forecasting budgets, and ensuring compliance with security-related initiatives. This is an excellent opportunity for someone with a strong background in finance or accounting and a willingness to learn about IT security products.<br><br>Responsibilities:<br>• Perform detailed financial analysis and forecasting to support budgets for security products and services.<br>• Develop and implement budgeting models to manage funding requests and ensure cost efficiency.<br>• Collaborate with IT security, procurement, and compliance teams to align financial strategies with organizational objectives.<br>• Track and report financial performance against budgets, identifying potential risks and opportunities.<br>• Provide financial insights during procurement processes and vendor negotiations.<br>• Conduct cost-benefit analyses and lifecycle cost evaluations for new security initiatives and technology acquisitions.<br>• Prepare comprehensive financial reports and presentations for senior leadership and oversight entities.<br>• Assist in improving financial processes and systems related to security program funding and expenditure tracking.<br>• Support evaluations of the financial feasibility of new security products or enhancements.
We are looking for an experienced Chief Financial Officer (CFO) to lead and oversee financial operations for a government agency based in Richmond, Virginia. This role requires a strategic thinker with expertise in financial management, resource allocation, and public-private partnerships. The CFO will play a critical role in advancing the agency’s mission through sound fiscal practices and innovative funding strategies.<br><br>Responsibilities:<br>• Direct administrative functions related to finance, budgeting, procurement, human resources, risk management, IT, and public relations.<br>• Prepare and submit applications for Low Income Housing Tax Credits, bonds, and mixed-income financing, while managing federal and non-federal grant funding.<br>• Negotiate contracts, purchase agreements, leases, and financing documents for real estate transactions, including redevelopment projects tied to public housing.<br>• Ensure sufficient funding to support programs, services, and activities aligned with the agency’s strategic plan.<br>• Provide financial advice and recommendations to the Board of Commissioners and the Chief Executive Officer.<br>• Oversee fiscal operations such as accounts payable and receivable, grants management, financial reporting, and cash flow management.<br>• Direct the creation and monitoring of the agency’s budget, ensuring alignment with strategic goals and effective resource allocation.<br>• Conduct financial analyses, manage agency investments, and monitor progress toward fiscal objectives.<br>• Evaluate cost-effectiveness of programs and recommend alternative funding sources as needed.<br>• Develop innovative revenue-generating strategies, leveraging public-private partnerships and other financing models.
We are looking for a detail-oriented Inventory Clerk to join our team on a contract basis in Henrico, Virginia. In this role, you will play a key part in managing inventory processes, ensuring efficient order preparation, and maintaining accurate records. This position offers an excellent opportunity to contribute to a dynamic work environment while honing your organizational skills.<br><br>Responsibilities:<br>• Pick and pack orders efficiently, ensuring all items are accurately selected and prepared for shipment.<br>• Retrieve and print customer orders from the computer system, pull samples as needed, and securely pack them for delivery.<br>• Transport packed boxes to designated areas for pick-up by the appropriate team.<br>• Coordinate trucking arrangements and confirm delivery schedules to ensure timely shipments.<br>• Monitor delivery statuses and communicate with suppliers to address any delays or issues.<br>• Investigate and resolve problems related to damages, shortages, or rejected deliveries from suppliers.<br>• Accurately record the receipt of raw and packaging materials into the inventory system.<br>• Facilitate product transfers between warehouses by processing sales orders, arranging transportation, and managing logistics paperwork.<br>• Work closely with receiving teams to ensure smooth operations and proper documentation.
We are looking for a dedicated Patient Care Coordinator to join our team in Richmond, Virginia. In this role, you will be a key point of contact for patients, ensuring their needs are met and their experience is seamless. This position combines administrative duties with patient advocacy, requiring strong communication skills and attention to detail.<br><br>Responsibilities:<br>• Welcome patients with professionalism and warmth to create a positive and comfortable environment.<br>• Schedule, adjust, and confirm patient appointments while prioritizing urgent needs.<br>• Clearly communicate treatment plans and procedures to patients, addressing their questions and concerns.<br>• Collaborate with dental professionals to organize and coordinate treatment plans and follow-up visits.<br>• Provide patients with detailed financial information, including insurance coverage, payment plans, and out-of-pocket costs.<br>• Handle insurance claims submission and follow-ups to ensure timely processing.<br>• Collect payments and maintain accurate financial records for patient accounts.<br>• Keep patient records updated and compliant with regulatory standards.<br>• Manage doctor and hygiene schedules to maximize office efficiency.<br>• Act as a patient advocate by addressing concerns and fostering strong relationships built on empathy and trust.
We are looking for a dedicated Credentialing Specialist to support healthcare operations in Richmond, Virginia. This long-term contract position offers the opportunity to apply your expertise in credentialing processes and compliance within the managed care sector. Join a dynamic team where your skills will ensure smooth workflows and adherence to industry standards.<br><br>Responsibilities:<br>• Oversee credentialing and re-credentialing applications for healthcare providers, ensuring compliance with Medicare, Medicare Advantage, and managed care organization standards.<br>• Manage the end-to-end credentialing process, including verifying provider qualifications, certifications, and licensure.<br>• Maintain accurate and up-to-date records in credentialing databases and systems.<br>• Ensure compliance with regulatory requirements and industry standards throughout credentialing workflows.<br>• Collaborate with healthcare providers and internal teams to address credentialing inquiries and resolve issues promptly.<br>• Conduct thorough audits of credentialing applications and documentation to ensure accuracy and completeness.<br>• Stay informed on changes in healthcare regulations and credentialing requirements to adapt processes as needed.<br>• Provide training and guidance to team members on credentialing procedures and best practices.<br>• Support the implementation of process improvements to enhance efficiency and accuracy in credentialing operations.
We are looking for an experienced Cost Accountant to join our team in Henrico, Virginia. In this role, you will oversee detailed financial analysis, ensure accurate reporting, and provide actionable insights to improve operational efficiency. You will collaborate with various teams to maintain compliance with accounting standards and support the organization’s financial goals.<br><br>Responsibilities:<br>• Conduct regular reviews of profit and loss accounts to ensure postings align with established policies and procedures.<br>• Analyze variances between actual figures and forecasts, investigate discrepancies, and make necessary adjustments.<br>• Gather and report business reasons for unresolved variances to ensure transparency.<br>• Reconcile balance sheet accounts with sub-ledgers or schedules, identifying and resolving any inconsistencies.<br>• Periodically review accounts to identify risks and take proactive measures to mitigate them.<br>• Plan and execute book-closing activities and reporting tasks with precision and timeliness.<br>• Collaborate with relevant teams to develop accurate forecasts and budgets for applicable accounts.<br>• Partner with operations teams to enhance business and operational metrics.<br>• Stay informed on accounting regulations and reporting requirements to ensure compliance.
We are looking for a meticulous individual to join our healthcare team in Henrico, Virginia as part of a long-term contract position. This role focuses on medical billing, claims processing, and collections, ensuring seamless revenue cycle management. The ideal candidate will demonstrate expertise in handling billing systems and claims appeals within a medical setting.<br><br>Responsibilities:<br>• Manage medical billing processes, including claims submission and payment tracking.<br>• Conduct collections efforts to recover overdue payments and resolve outstanding balances.<br>• Analyze and address medical denials by identifying root causes and implementing corrective actions.<br>• Prepare and submit medical appeals to insurance providers for rejected claims.<br>• Collaborate with hospital billing departments to ensure accurate documentation and coding.<br>• Utilize eClinicalWorks (eCW) software for efficient claims management and record-keeping.<br>• Maintain compliance with healthcare regulations and billing standards.<br>• Communicate effectively with patients, providers, and insurance companies to resolve billing inquiries.<br>• Monitor account statuses and generate regular reports for revenue cycle performance.<br>• Identify opportunities to streamline billing workflows and improve operational efficiency.
Position Requirements<br>• Bachelor’s Degree or advanced degree. Preferred areas: computer science, project management, business, or accounting.<br>• At least 5+ years of technical project management experience in a service provider, face-paced, multi-tasking environment= – experience managing networking and third-party vendors is required.<br>• At least 4+ years working with business functional teams or work experience relevant to information technology and project management<br>• Skilled in the application of project management methodologies, with exceptional proficiency in budget management, compliance with contracts, and client relationships<br>• Experience working both independently and in a project team-oriented, collaborative environment<br>• Ability to quickly adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities<br>• Ability to elicit cooperation from a wide variety of sources including management, clients, and other departments<br>• Ability to hold project teammates accountable for completing project deliverables accurately and on time, by escalating issues to management as needed.<br>• Ability to effectively prioritize and execute tasks in a high-pressure environment<br>• Strong verbal, written, and interpersonal communication skills<br>• Ability to effectively manage conflict between team members<br>• Exceptional planning and organizing skills<br>• Must be able to learn, understand, and apply new technologies<br>• Ability to work a flexible schedule to meet business needs of clients across multiple US and international time-zones<br>• Must have a strong accounting or financial process understanding<br>Desirable Qualifications<br>• Project Management Professional (PMP)® certification<br>• 5+ years working within a Professional Services consulting organization.<br>• 5+ years project management experience with Infrastructure based projects.<br>Some of the exciting work you will encounter: <br>• Overseeing project scope of multi-site networking refresh including cabling. Project team will include internal and third-party resources.<br>• Direct and manage project development and execution from initiation to closure utilizing standard project methodology<br>• Facilitate the definition of project scope, goals, and deliverables in support of business objectives<br>• Coordinate all meetings/communications between the client and Project Team throughout the project<br>• Clearly communicate expectations to team members<br>• Identify project success criteria and disseminate to involved parties throughout the project lifecycle<br>• Develop and deliver progress reports, proposals, requirements documentation, and presentations<br>• Determine the content of status reports from the project team, analyze results, and troubleshoot problem areas<br>• Identify and manage project dependencies and critical path; identify and resolve issues and conflicts within the project team; identify project risks and suggest methods of mitigating those risks<br>• Effectively manage project scope by ensuring any changes to scope are documented and approved; proactively manage changes in project scope, identify potential crises, and devise contingency plans<br>• Manage incidents and change orders within assigned projects, including escalations needed to ensure timely completion
<p>Immediate AR Manager opening - Richmond, VA! We are looking for an experienced Accounts Receivable Supervisor/Manager to oversee and manage the accounting operations of the Accounts Receivable department in Richmond, Virginia. This role is integral to ensuring timely billing, efficient collections, and accurate reconciliation of customer accounts. The ideal candidate will bring strong leadership skills and a detail-oriented approach to streamline processes and maintain compliance with regulations.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the accounting team responsible for billing, collections, credit reviews, and account reconciliations.</p><p>• Develop and implement training programs for new team members while identifying ongoing training needs for current staff.</p><p>• Ensure the accurate and timely preparation of customer invoices and oversee the posting of payments, including credit card transactions.</p><p>• Monitor outstanding balances and follow up on overdue accounts, making collection calls when necessary.</p><p>• Coordinate with external collection agencies and legal counsel to recover past-due amounts.</p><p>• Administer credit evaluations for new and existing customers, establishing appropriate credit limits based on financial assessments.</p><p>• Review agreements with new customers to ensure all necessary documentation is complete and accurate.</p><p>• Reconcile daily fuel inventory levels for company-owned sites to maintain accurate records.</p><p>• Ensure compliance with local, state, and federal regulations in all accounts receivable activities.</p><p>• Perform additional duties as assigned to support departmental goals.</p>
<p>New role! Richmond VA</p><p>We are looking for an experienced Tax Manager to oversee corporate tax functions at our Richmond, Virginia location. This role is essential in ensuring compliance with federal, state, and international tax regulations while driving strategic initiatives to optimize tax processes. The ideal candidate will possess strong leadership skills, a deep understanding of tax laws, and the ability to manage and mentor a team effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage the domestic income tax function, including compliance and reporting for federal and state regulations.</p><p>• Review and approve federal and state income tax returns prepared by staff, ensuring accuracy and completeness.</p><p>• Oversee non-income tax filings and supporting calculations, ensuring compliance with all applicable laws.</p><p>• Lead tax audits and inquiries at federal and state levels, providing thorough documentation and responses.</p><p>• Prepare and review monthly and annual tax provisions, including supporting workpapers and analysis of current and deferred taxes.</p><p>• Conduct research on federal and state tax laws, offering strategic planning and recommendations.</p><p>• Collaborate with internal and external stakeholders to address tax-related concerns and initiatives.</p><p>• Mentor and guide team members, fostering growth and ensuring high performance.</p><p>• Take initiative to streamline processes, improve efficiency, and meet deadlines ahead of schedule.</p><p>• Stay updated on changes in tax regulations and pursue continuous learning opportunities to enhance expertise.</p>
<p>We are looking for a meticulous and organized Data Entry Clerk to join our team in just outside of Richmond, Virginia. In this role, you will play a crucial part in maintaining accurate and up-to-date information in our systems and databases, supporting the smooth operation of daily business activities. This is a long-term contract position, ideal for someone with a keen eye for detail and strong organizational skills.</p><p><br></p><p>Responsibilities:</p><p>• Input and update information accurately into company databases, spreadsheets, and internal systems.</p><p>• Verify the accuracy and completeness of data to ensure consistency and reliability.</p><p>• Organize and maintain both electronic and physical records in an orderly manner.</p><p>• Identify and correct data entry errors or escalate issues to supervisors as needed.</p><p>• Generate basic reports and retrieve data upon request to support various operations.</p><p>• Assist with general administrative or clerical tasks as required by the team.</p><p>• Safeguard confidential company and customer information with the highest level of discretion.</p>
We are looking for an experienced Human Resources Manager to join our team in Richmond, Virginia. This role requires an individual with strong expertise in employee relations and HR administration, along with a talent for mentoring leadership and fostering engagement. The ideal candidate will be committed to supporting organizational goals through effective communication and comprehensive HR practices.<br><br>Responsibilities:<br>• Oversee employee relations processes, addressing workplace concerns and ensuring compliance with regulations.<br>• Guide and mentor leadership on handling complex employee issues, promoting effective communication and conflict resolution.<br>• Provide insights on legal implications related to HR matters and advise leaders accordingly.<br>• Manage day-to-day HR operations, ensuring smooth implementation of policies, procedures, and best practices.<br>• Facilitate employee engagement initiatives to foster a positive and productive work environment.<br>• Administer benefits programs, ensuring employees understand and utilize available resources.<br>• Handle workers’ compensation processes, ensuring accurate documentation and compliance.<br>• Support onboarding processes to ensure new hires are effectively integrated into the organization.<br>• Utilize HRIS systems to manage employee data and streamline administrative tasks.<br>• Collaborate with the VP of HR to align operational HR activities with strategic goals.
We are looking for a detail-oriented Fund Administrator I specializing in Financial Reporting to join our team in Richmond, Virginia. In this role, you will be responsible for preparing and analyzing financial statements, supporting audits, and ensuring compliance with reporting standards. This position requires strong organizational skills, attention to detail, and the ability to manage multiple priorities effectively.<br><br>Responsibilities:<br>• Prepare accurate financial statements and customized shareholder reports, including balance sheets, cash flow analyses, and earnings data.<br>• Review financial performance metrics and address advisor inquiries related to fund performance.<br>• Compile necessary documentation and support materials for annual audits.<br>• Manage multiple tasks and deadlines, ensuring timely delivery of reports and client needs.<br>• Adapt to evolving client priorities and regulatory requirements while maintaining high-quality work.<br>• Collaborate with team members to coordinate and execute long-term financial projects.<br>• Conduct thorough analysis of accounting data to ensure accuracy and compliance.<br>• Participate in additional assignments and projects as requested by management.
We are looking for an experienced Fund Administrator II specializing in financial reporting to join our team in Richmond, Virginia. In this role, you will oversee the preparation and review of financial statements, ensure compliance with regulatory requirements, and provide support for audits and tax reporting. The ideal candidate will bring a strong background in fund accounting and financial reporting, along with exceptional analytical and organizational skills.<br><br>Responsibilities:<br>• Prepare and review financial statements, including profit and loss, balance sheets, and cash flow reports, ensuring accuracy and compliance.<br>• Draft and review tailored shareholder reports to meet client and regulatory standards.<br>• Conduct and evaluate quarterly compliance testing to ensure adherence to organizational guidelines.<br>• Respond promptly to advisor inquiries regarding fund performance and related data.<br>• Provide documentation and support for annual audits, collaborating effectively with internal and external auditors.<br>• Coordinate and distribute supporting information required for tax reporting, such as 1099 forms.<br>• Manage multiple long-term projects by prioritizing tasks and meeting deadlines while addressing shifting client needs.<br>• Ensure thorough attention to detail when analyzing financial data and preparing reports.<br>• Take initiative in identifying opportunities for process improvement and contributing to team projects.
We are looking for a skilled and driven Data Reporting Analyst to join our team in Richmond, Virginia. In this role, you will focus on analyzing and presenting data to support business decision-making and ensure accurate reporting. This is a Contract-to-permanent position, offering an excellent opportunity to grow your expertise in data analysis and reporting within a collaborative and dynamic environment.<br><br>Responsibilities:<br>• Collect, analyze, and interpret data to generate meaningful insights for business operations.<br>• Develop and maintain detailed reports using tools such as SQL and BusinessObjects technologies.<br>• Collaborate with cross-functional teams to ensure data accuracy and consistency.<br>• Create and maintain data models using tools like Erwin Data to support reporting needs.<br>• Utilize business intelligence tools to visualize and present data effectively.<br>• Conduct quality checks and troubleshoot reporting issues to ensure reliability.<br>• Support the implementation of new data reporting processes and tools.<br>• Provide technical guidance and training to team members on data reporting methodologies.<br>• Assist in documenting procedures and best practices for data reporting workflows.<br>• Work closely with stakeholders to gather requirements and deliver customized reports.
