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99 results for Resolution Specialist jobs

Collections Specialist

Hauppauge, NY
onsite
Temporary / Contract
23.5 - 26.5 USD / Hourly
We are looking for a Collections Specialist to support receivables management and debt recovery efforts for a Long-term Contract position based in New York. This role focuses on maintaining timely collections, following up on outstanding balances, and helping preserve strong customer relationships through clear, effective communication. The ideal candidate brings practical experience in billing and collections, along with the ability to work accurately within QuickBooks and related accounts receivable processes. Responsibilities: • Monitor open accounts and contact customers regarding overdue balances using clear, consistent follow-up methods. • Maintain accurate accounts receivable records in QuickBooks, including payment status updates and collection activity notes. • Investigate outstanding invoices, resolve billing-related discrepancies, and coordinate with internal partners to support payment resolution. • Apply established collection practices to reduce aging balances across commercial and consumer accounts. • Communicate with customers by phone and email to secure payment commitments and document all interactions thoroughly. • Review account history and recommend appropriate next steps when standard collection efforts do not resolve delinquent balances. • Support ongoing billing and collection operations by tracking account status and identifying issues that may delay payment.
2026-05-01T00:00:00Z

Collections Specialist

Cleveland, OH
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a Collections Specialist to support a manufacturing organization in Middleburg Heights, Ohio through a long-term contract assignment. This in-office role focuses on managing receivables, maintaining consistent communication with customers, and helping improve cash flow through timely follow-up on outstanding balances. The position will begin with a strong emphasis on outbound collection calls ahead of fiscal year-end, making it ideal for someone who is organized, confident, and comfortable working in a fast-paced environment. Responsibilities: • Contact commercial and consumer accounts to follow up on past-due invoices and secure timely payment commitments. • Review aging reports and account details to prioritize collection activity and reduce outstanding receivables. • Document customer conversations, payment arrangements, and collection progress accurately in internal records. • Investigate billing concerns and coordinate with internal teams to resolve issues that may delay payment. • Perform high-volume outbound calls, especially during the initial phase of the assignment leading up to fiscal year-end. • Use Excel formulas and related tools to track account status, analyze trends, and support reporting needs. • Maintain attentive customer interactions while balancing collection goals with service expectations. • Assist with ongoing accounts receivable and collection activities in support of team coverage during an extended leave. • Contribute to a smooth handoff of account updates and collection status if the role transitions into a longer-term opportunity.
2026-05-01T00:00:00Z

Collections Specialist

Portland, OR
onsite
Temporary / Contract
24.7 - 26 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable efforts for a real estate property and facilities management organization in Milwaukie, Oregon. This Long-term Contract opportunity is ideal for someone who can balance customer service with firm, timely follow-up on outstanding balances. The person in this role will help reduce delinquent accounts, maintain accurate billing records, and contribute to a collaborative, detail-oriented team environment. Responsibilities: • Review overdue accounts and recommend appropriate next steps to address outstanding balances in a timely manner. • Contact customers regarding past-due invoices through inbound and outbound communication while maintaining a thorough and service-focused approach. • Maintain detailed account updates in the CRM to document payment activity, follow-up efforts, and resolution status. • Support billing and accounts receivable operations by researching discrepancies and helping resolve account issues. • Work closely with colleagues, customers, and vendors to gather information and move collection matters toward resolution. • Respond to inbound calls related to account status, payment questions, and billing concerns with clarity and courtesy. • Monitor collection activity and escalate unresolved delinquency issues when additional action is needed. • Help ensure records are current and organized so account information remains accurate and accessible.
2026-04-29T00:00:00Z

AP Specialist

Moorestown, NJ
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
Our client is looking to hire a success driven, AP Specialist with strong general ledger expertise. The AP Specialist is responsible for performing a variety of accounting tasks, including general ledger maintenance, account reconciliations, financial reporting, and assisting with month-end and year-end close processes. As the AP Specialist, you will maintain the general ledger, perform balance sheet analysis, assist with expense analysis and reconciliation, complete fixed asset reporting, enter payroll journal entries into the ERP system, generate monthly bonus calculations, handle employee expense reimbursements, and provide other accounting support as needed. The ideal candidate for this role should have great problem-solving skills, excellent time-management and strong budgeting/forecasting abilities that will ensure revenue generation. Everyday Responsibilities· Support daily accounting functions· Month End/Year End Close· Assist with preparing journal entries· Maintain general ledger· Prepare and review monthly financial statements· Bank Reconciliations· Resolve accounting discrepancies· Assist with the internal and external audit process· Ad hoc financial analysis projects as requested
2026-04-27T00:00:00Z

AP Specialist

Wescosville, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
Job SummaryWe are seeking a detail-oriented Accounts Payable Specialist to support our finance team within a fast-paced manufacturing environment. This role is responsible for processing high-volume invoices, ensuring accurate three-way matching, and collaborating closely with purchasing, receiving, and vendors to maintain timely and accurate payments.Key Responsibilities<ul><li>Process high-volume accounts payable invoices with a high degree of accuracy</li><li>Perform three-way matching (PO, invoice, receiving documents)</li><li>Review and resolve invoice discrepancies related to pricing, quantities, and terms</li><li>Ensure proper coding of invoices to GL accounts, departments, and cost centers</li><li>Handle vendor inquiries regarding payment status and account discrepancies</li><li>Reconcile AP subledger to the general ledger and assist with month-end close</li><li>Ensure compliance with internal controls, company policies, and audit requirements</li><li>Assist with check runs, ACH payments, and wire transfers</li><li>Maintain accurate vendor records and ensure W-9 and 1099 compliance</li><li>Support continuous improvement initiatives related to AP processes</li></ul>
2026-05-01T00:00:00Z

AP Specialist

Milwaukee, WI
onsite
Permanent / Full Time
55000 - 63000 USD / Yearly
Robert Half is partnering with a distribution client in the recruiting for an AP Specialist to join their team. In this role, you will help keep the payables process accurate, organized, and on schedule by managing a large volume of invoices and supporting dependable vendor payments. This position is well suited to someone who works carefully with financial details, stays focused under deadlines, and can navigate invoice activity tied to inventory and distribution operations. Responsibilities:• Review, code, and enter a high volume of supplier invoices while verifying accuracy and proper documentation.• Coordinate timely payment processing to ensure vendors are paid according to agreed terms and company schedules.• Reconcile invoice discrepancies by working with internal teams and external suppliers to resolve pricing, quantity, or receipt issues.• Maintain complete and accurate accounts payable records to support reporting, audit readiness, and financial control.• Handle invoice workflows connected to inventory purchases and distribution center activity with close attention to detail.• Communicate with vendors to address payment questions, research open items, and help preserve positive business relationships.• Support data entry and transaction updates across accounting platforms such as QuickBooks, Sage, or Sage Intacct as needed.• Assist with inventory-related accounting tasks, including annual inventory support and payables record verification.
2026-05-02T00:00:00Z

AP Specialist

Conshohocken, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Specialty company located in the Plymouth Meeting, PA area is looking to hire an AP Specialist with proven experience within a multi-entity or multi-location setting. The responsibilities for this role will consist of processing vendor invoices, expense reporting, assisting with coding of invoices, account reconciliation, posting client reimbursable costs, verifying and updating vendor accounts, analyzing accounts payable transactions for accuracy, assist with check runs, preparing documents for audits, and resolving accounts payable discrepancies. Ideally, we are seeking an AP Specialist who can perform day-to-day financial transactions utilizing their knowledge of best practices in accounting and bookkeeping. How you will make an impact· Oversee full accounts payable cycle· Code invoices and match purchases· Process 1099 Forms· Resolve invoice discrepancies· Process expense reimbursements· Month-End/Year-End Close· Prepare financial reports and statements· Assist with AP benefits administration activities· General Ledger processing· Perform accounting research
2026-04-27T00:00:00Z

AP Specialist

Kent, WA
onsite
Temporary / Contract
28 - 32 USD / Hourly
Description Robert Half is seeking a skilled AP Specialist to support our client’s accounts payable operations. This contract role is ideal for professionals looking to grow in a fast-paced finance environment.Responsibilities:<ul><li>Process vendor invoices and ensure timely payments.</li><li>Reconcile accounts and resolve discrepancies.</li><li>Maintain accurate financial records and documentation.</li><li>Collaborate with internal departments to ensure compliance.</li></ul>
2026-04-17T00:00:00Z

AP Specialist

Meridian, ID
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are seeking a detail-oriented and reliable Accounts Payable Specialist to assist with our local client’s frequent needs. This role is essential in ensuring accurate and timely processing of vendor invoices, expense reports, and payments. If you thrive in a fast-paced environment and enjoy working with numbers, we’d love to hear from you!
2026-04-24T00:00:00Z

AP Specialist

Easton, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
OverviewWe are seeking an experienced Accounts Payable Specialist to manage full‑cycle AP functions and ensure timely, accurate processing of invoices and payments.Responsibilities<ul><li>Process high‑volume invoices and match PO/non‑PO invoices</li><li>Perform three‑way matching and resolve discrepancies</li><li>Prepare and process weekly payment runs (ACH, wire, check)</li><li>Reconcile AP subledger to the general ledger</li><li>Support month‑end close and accruals</li><li>Maintain vendor records and respond to inquiries</li></ul>
2026-04-10T00:00:00Z

AP Specialist

Tacoma, WA
onsite
Temporary / Contract
28 - 32 USD / Hourly
Description Robert Half is seeking a skilled AP Specialist to support our client’s accounts payable operations. This contract role is ideal for professionals looking to grow in a fast-paced finance environment.Responsibilities:<ul><li>Process vendor invoices and ensure timely payments.</li><li>Reconcile accounts and resolve discrepancies.</li><li>Maintain accurate financial records and documentation.</li><li>Collaborate with internal departments to ensure compliance.</li></ul>
2026-04-17T00:00:00Z

AP Specialist

Chicago, IL
onsite
Permanent / Full Time
65000 - 72000 USD / Yearly
The salary range for this position is $65,000 - $72,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Job Description: The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators. Responsibilities<ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul>
2026-04-29T00:00:00Z

Collections Specialist`

Vista, CA
onsite
Temporary / Contract
24 - 32 USD / Hourly
Collections isn’t just about recovering payments—it’s about communication, strategy, and relationships. We’re looking for a Collections Specialist who knows how to balance persistence with professionalism. Someone who can navigate sensitive financial conversations while maintaining strong client relationships. This role is ideal for someone who is confident, solution-oriented, and comfortable working in a fast-paced environment where results matter. You’ll be responsible for managing accounts, reducing outstanding balances, and helping maintain healthy cash flow—all while representing the company with professionalism and integrity.What You'll Do<ul><li>Manage a portfolio of accounts to ensure timely collection of outstanding balances</li><li>Contact clients via phone and email to follow up on overdue invoices</li><li>Negotiate payment plans and resolve billing disputes</li><li>Maintain accurate records of collection activities and account status</li><li>Collaborate with accounting and sales teams to resolve discrepancies</li><li>Monitor aging reports and prioritize high-risk accounts</li><li>Support reporting and cash flow tracking initiatives</li></ul>
2026-04-20T00:00:00Z

Eligibility Specialist

Dayton, OH
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a dependable Eligibility Specialist to join a customer support team in Vandalia, Ohio in a contract-to-permanent capacity. This position focuses on maintaining accurate member records, supporting enrollment-related activities, and providing responsive service through phone and email communication. The ideal candidate is organized, comfortable handling administrative tasks, and able to manage a steady workflow in a weekday office setting. Responsibilities:• Enter and update member information in the designated portal while verifying accuracy and confirming successful submission of records.• Process enrollment-related transactions and maintain eligibility records to support timely and accurate member services.• Communicate with vendors and external representatives as needed to resolve routine questions and support service-related follow-up.• Prepare, review, and distribute reports that help track operational activity and support day-to-day team needs.• Scan, organize, and index documents so files remain accessible, accurate, and properly maintained.• Sort and distribute incoming mail and related materials to ensure timely handling of correspondence.• Respond to inbound inquiries and email messages with clear, service-focused communication.• Support additional order entry, scheduling, and administrative tasks required to keep daily operations running smoothly.
2026-04-24T00:00:00Z

Eligibility Specialist

Port Saint Lucie, FL
onsite
Temporary to Hire
19 - 21 USD / Hourly
We are looking for a detail-oriented Eligibility Specialist to join our team in Port St Lucie, Florida. In this Contract to permanent position, you will play a critical role in managing eligibility documentation and ensuring compliance for children in out-of-home care. This role requires a strong understanding of Medicaid processes, insurance follow-up, and preauthorization procedures. Responsibilities: • Prepare and compile comprehensive documentation to facilitate Title IV-E determinations for children entering out-of-home care. • Enroll newly eligible Medicaid recipients into the Sunshine Child Welfare Specialty Plan. • Identify and refer children potentially eligible for Social Security benefits to the Master Trust Specialist. • Process and submit applications for all children under the supervision of CCKids. • Monitor and manage Title IV-E determinations to prevent expiration and ensure timely re-determinations. • Review, approve, and organize pre-adoption files submitted by Adoption Case Managers. • Handle agreements, update placements and services, and coordinate with case managers on adoption case assignments and finalizations. • Process new Title IV-E applications for children placed in adoption settings promptly and accurately. • Assist case management teams in obtaining eligibility documentation for adoption cases or future eligibility reviews. • Address inquiries about Medicaid billing, primary care physician changes, and related matters from foster parents, caregivers, case managers, and investigators.
2026-04-30T00:00:00Z

AR Specialist

Denver, CO
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
Partnering with a retail company in Denver, CO seeking an AR Specialist to join their team! This person will be responsible for full-cycle AR duties for one entity of the organization, including cash applications, collections, inventory returns, vendor account setup, issuing credits, managing spreadsheets, and more. This is a great role with work/life balance. They are in office 4 days/week, with 1 day from home, weekly. Benefits for the AR Specialist are great including 2+ weeks PTO, sick days, floating holidays + 8 corporate holidays. The company offers competitive health/vision/dental coverage and a 401k with company match.
2026-04-08T00:00:00Z

AR Specialist

Boise, ID
onsite
Temporary / Contract
25 - 30 USD / Hourly
Robert Half is looking for skilled Accounts Receivable Specialist to provide financial, administrative, and clerical services for frequent needs from our clients in the local area . Accounts Receivable duties include ensuring accuracy and efficiency of operations, processing and monitoring incoming payments, and securing revenue by verifying and posting receipts.
2026-04-24T00:00:00Z

Inventory Specialist

Oakland, CA
onsite
Temporary / Contract
25 - 27 USD / Hourly
We are seeking an Inventory Specialist to monitor stock levels, track inventory movements, and ensure accurate inventory records. The Inventory Specialist is responsible for receiving, organizing, counting, and reconciling inventory. This role supports operational efficiency by maintaining accurate records and identifying discrepancies. Strong attention to detail and data accuracy are essential. Responsibilities<ul><li>Track inventory levels and stock movement</li><li>Conduct cycle counts and inventory audits</li><li>Receive, label, and organize incoming materials</li><li>Investigate and resolve inventory discrepancies</li><li>Update inventory systems and maintain records</li><li>Coordinate with purchasing, warehouse, and operations teams</li></ul>
2026-05-01T00:00:00Z

Inventory Specialist

Portland, OR
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Sara Walker with Robert Half is looking for an Inventory Specialist to join our team in Portland, Oregon. This role is essential to maintaining accurate stock records, ensuring efficient inventory processes, and supporting warehouse operations. The ideal candidate will have strong analytical skills, attention to detail, and the ability to manage inventory-related tasks with precision. Responsibilities:• Record and track daily inventory transactions, including receipts, transfers, and adjustments.• Conduct and oversee physical inventory counts and cycle count processes to ensure accuracy.• Monitor stock levels and coordinate the replenishment of critical items as needed.• Perform regular reconciliations of inventory records, investigating and resolving discrepancies.• Compile cost reports and validate job cost records for accuracy and completeness.• Assist with month-end close activities related to inventory, including adjustments and accruals.• Process daily deposits and handle basic accounting tasks to support warehouse operations.• Develop and implement procedures to minimize inventory losses and improve efficiency.• Provide administrative support to the warehouse team, ensuring smooth operations. Please reach out to Sara Walker with Robert Half to review this position. Job Order: 03600-0013421983
2026-04-20T00:00:00Z

Communication Specialist

Boyertown, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a dynamic Communication Specialist to join a fast-growing manufacturing and consumer brand in Pottstown, Pennsylvania. This role is ideal for someone who thrives in a performance-driven environment and enjoys blending creative brand execution with strategic customer engagement. You will take ownership of customer communications, experiential marketing initiatives, and branded merchandise development while leveraging data-driven insights and innovative ideas. Responsibilities:• Develop and implement segmentation strategies to enhance customer engagement, targeting, and conversion rates.• Design, optimize, and manage automated workflows, campaigns, and triggers to improve lifecycle marketing.• Analyze marketing performance metrics and refine strategies based on actionable data insights.• Assist in creating and executing trade show booths, branded displays, and promotional trailers.• Coordinate logistics for events, ensuring seamless setup and consistent brand representation.• Represent the brand at industry events, trade shows, and activations to strengthen its presence.• Design and oversee the production of branded merchandise, aligning it with the brand identity.• Manage sourcing, sampling, and production processes for apparel and promotional goods.• Collaborate with internal teams to plan merchandise launches and promotional campaigns.• Ensure all brand touchpoints maintain a premium and performance-focused aesthetic.
2026-04-29T00:00:00Z

Communication Specialist

New York, NY
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Communication Specialist to join a fast-moving communications team. This long-term contract position is ideal for an early-career candidate who brings strong writing ability, sound judgment, and a sharp eye for detail. The role supports daily media awareness, internal messaging, and campaign execution while helping ensure communications are accurate, timely, and aligned across the organization. Responsibilities: • Track news coverage and industry developments each morning, identify meaningful updates, and prepare a daily roundup of media highlights for distribution on schedule. • Contribute to communication initiatives by drafting content, organizing supporting materials, and helping move projects from planning through release. • Provide operational support for the communications function by managing content flow, coordinating distribution needs, and keeping day-to-day processes running efficiently. • Review sensitive materials with care and apply sound judgment before messages are shared, serving as a reliable quality checkpoint for outgoing communications. • Assist with internal communications by helping shape clear, consistent messaging for employees and cross-functional audiences. • Partner with stakeholders across teams to gather information, confirm alignment, and support well-coordinated communication strategies. • Perform detailed proofreading and quality checks on announcements and related materials to improve clarity, accuracy, and overall message quality. • Learn from senior communications team members, incorporate feedback effectively, and contribute to the continued success of the broader team.
2026-04-28T00:00:00Z

Accommodation Specialist

Highland, CA
onsite
Temporary / Contract
30 - 40 USD / Hourly
We are looking for an Accommodation Specialist to support leave administration and workplace accommodation efforts for a hospitality organization in San Bernardino, California. This Long-term Contract position is ideal for a detail-oriented human resources specialist who can interpret employment regulations, manage sensitive cases with care, and partner effectively with employees, leaders, and external administrators. The role focuses on ensuring compliant handling of leave and accommodation matters while maintaining accurate records, clear communication, and a smooth return-to-work experience. Responsibilities: • Act as the primary resource for disability accommodation requests and leave-related programs, applying company guidelines and relevant employment laws to each case. • Partner with the third-party leave administrator to review claims, verify supporting documents, and move cases forward accurately and on schedule. • Enter and update leave events, extensions, and return-to-work actions in HR systems while keeping case records complete, organized, and confidential. • Stay in contact with employees during approved leave periods and help coordinate communication with managers to support successful reintegration to work. • Work with internal teams to restore system access, job readiness, and other practical needs before an employee returns from leave. • Support policy development by helping evaluate and refine leave and accommodation practices in line with federal, state, and local requirements. • Monitor open accommodation and leave matters from intake through resolution, following up on next steps and sharing status updates with leadership as appropriate. • Prepare clear written communications regarding case status, required documentation, timelines, and final outcomes, ensuring all files meet quality standards.
2026-05-01T00:00:00Z

Reality Capture Specialist

Cincinnati, OH
onsite
Permanent / Full Time
60000 - 110000 USD / Yearly
We are looking for a skilled Reality Capture Specialist to join our engineering team in Cincinnati, Ohio. In this role, you will play a pivotal part in translating physical environments into precise digital models, enabling data-driven decisions across design, construction, and operational processes. This position requires strong leadership, technical expertise, and the ability to manage complex field operations effectively. Responsibilities:• Lead reality capture projects from initial planning stages through the final delivery of high-quality data.• Analyze project objectives, site constraints, and safety requirements to ensure successful execution.• Develop and manage schedules, including site access, team coordination, and equipment logistics.• Ensure compliance with safety standards and organizational protocols throughout all project phases.• Coordinate on-site activities, including managing internal teams, subcontractors, and client stakeholders.• Oversee the capture of scan, photo, and video data, ensuring adherence to scope and quality standards.• Conduct client walkthroughs to confirm project scope, risk assessments, and execution strategies.• Supervise data organization, documentation, and transfer processes to maintain traceability and accuracy.• Provide technical guidance to team members in the field, fostering their development and adherence to best practices.• Train and mentor entry level staff on workflows, safety protocols, and field operations.
2026-04-08T00:00:00Z

Solution Center Representative

Indianapolis, IN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a seasonal Solution Center Representative to join our team in Indianapolis, Indiana. In this contract role, you will provide exceptional service to a national network of schools, acting as a key point of contact for curriculum support and troubleshooting. This is an excellent opportunity to make a meaningful impact in the educational sector while honing your customer service and problem-solving skills. This role requires work onsite at our headquarters for at least the first six weeks. The hours for this role are Monday–Friday, 11:00 PM–8:00 AM. Responsibilities:• Deliver outstanding customer service by guiding schools through the implementation of curriculum and support services.• Address and resolve inquiries related to program details, curriculum support, order status, and school registrations.• Provide technical assistance on basic IT issues, system navigation, and software or equipment troubleshooting.• Identify and recommend opportunities for additional services or new product offerings.• Collaborate with team members to resolve complex issues and ensure customer satisfaction.• Maintain detailed records of customer interactions and activities using a Customer Relationship Management (CRM) tool.• Perform administrative tasks and support various team projects as needed.• Meet performance metrics related to service quality, productivity, and response times.• Stay informed about emerging trends and innovative practices to enhance service delivery.
2026-04-28T00:00:00Z

Solution Center Representative

Indianapolis, IN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a seasonal Solution Center Representative to join our team in Indianapolis, Indiana. In this contract role, you will provide exceptional service to a national network of schools, acting as a key point of contact for curriculum support and troubleshooting. This is an excellent opportunity to make a meaningful impact in the educational sector while honing your customer service and problem-solving skills. This role requires work onsite at our headquarters for at least the first six weeks. The hours for this role are Monday–Friday, 12:00 PM–9:00 PM. Responsibilities:• Deliver outstanding customer service by guiding schools through the implementation of curriculum and support services.• Address and resolve inquiries related to program details, curriculum support, order status, and school registrations.• Provide technical assistance on basic IT issues, system navigation, and software or equipment troubleshooting.• Identify and recommend opportunities for additional services or new product offerings.• Collaborate with team members to resolve complex issues and ensure customer satisfaction.• Maintain detailed records of customer interactions and activities using a Customer Relationship Management (CRM) tool.• Perform administrative tasks and support various team projects as needed.• Meet performance metrics related to service quality, productivity, and response times.• Stay informed about emerging trends and innovative practices to enhance service delivery.
2026-04-28T00:00:00Z

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