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424 results for Research Analyst jobs

FP&A Analyst

Collingswood, NJ
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
Robert Half is looking for an FP&A Analyst to support financial planning and reporting activities for our client in South Jersey. This FP&A Analyst role partners with accounting, operations, and commercial teams to turn large volumes of data into clear insights that guide decision-making. The ideal candidate brings strong analytical judgment, advanced Excel capability, and a disciplined approach to accuracy, deadlines, and cross-functional collaboration. Responsibilities:<ul><li>Manage and organize financial and operational data, serving as a reliable resource for teams across accounting, finance, operations, and sales.</li><li>Extract information from internal databases and transform it into standardized Excel models and reporting files with a high degree of accuracy.</li><li>Contribute to the budgeting cycle, recurring forecasts, and longer-range financial outlooks by preparing inputs, validating assumptions, and updating models.</li><li>Compare general ledger activity against internal tracking schedules and resolve discrepancies to maintain data integrity.</li><li>Provide timely financial, cost, and performance information to internal stakeholders to support business analysis and decision-making.</li><li>Help produce routine financial reporting packages while building and maintaining dashboards, KPI reporting, and other performance tracking tools.</li><li>Perform industry, market, and competitor research to support planning, benchmarking, and broader financial analysis needs.</li></ul>
2026-06-11T00:00:00Z

FP&A Analyst

Nashville, TN
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
We are looking for an FP&A Analyst to join a growing organization in Nashville, Tennessee, where finance plays a central role in shaping business decisions. This position offers meaningful exposure to leadership and the chance to strengthen planning, reporting, and performance analysis across the company. The ideal candidate brings a sharp analytical mindset, strong business acumen, and the ability to turn financial data into practical recommendations. Responsibilities: • Prepare recurring financial reports and explain key movements in profit and loss results, highlighting performance drivers and notable variances. • Develop and refine financial models that support the annual budget, periodic forecasts, and longer-range business planning efforts. • Evaluate revenue patterns, operating costs, and business metrics to uncover trends, identify risks, and surface opportunities for improvement. • Collaborate with department leaders and senior stakeholders to support planning activities and inform strategic business decisions. • Strengthen reporting workflows by improving consistency, accuracy, and efficiency through better processes and automation. • Design dashboards and analytical tools that help leaders monitor performance and make timely, data-informed decisions. • Conduct special financial analyses as needed and present findings in a clear, actionable format for business partners.
2026-06-16T00:00:00Z

FP&A Analyst

Austin, TX
onsite
Permanent / Full Time
110000 - 130000 USD / Yearly
We are working on a Financial Analyst role in Austin that’s a strong blend of FP&A and accounting. It’s a great fit for someone who started on the accounting side and has grown into a more analytical, forward-looking role. This position is heavily involved in budgeting, performance tracking, and reporting, while also partnering across accounting and operational teams to improve how financial data is used across the business. Responsibilities:• Help build and maintain the budget and forecast, working closely with leadership to track performance and highlight key trends• Analyze results across revenue, cost of sales, and operating spend to support decision-making• Create and refine reporting packages, including variance analysis and clear commentary for leadership• Build and improve dashboards and recurring reports, with a focus on automation and efficiency• Ensure consistency between financial reporting and underlying accounting data• Partner with transactional and operational teams on reporting, process improvements, and ad hoc analysis• Evaluate drivers of cash flow, working capital, and overall business performance• Support ongoing improvements to reporting tools, systems, and financial processes
2026-06-07T00:00:00Z

FP&A Analyst

Plano, TX
onsite
Permanent / Full Time
0 - 0 USD / Yearly
We are looking for a detail-oriented FP&A Analyst to join our team in Plano, Texas. This role involves leveraging your expertise in financial planning and analysis to provide valuable insights and support strategic decision-making. Ideal candidates will have strong technical skills and a keen eye for identifying trends and opportunities within financial data. Responsibilities: • Develop and maintain financial models to support cash flow forecasting and strategic planning. • Utilize Power BI and Excel to analyze complex financial data and create actionable reports. • Collaborate with cross-functional teams to gather data and improve financial processes. • Conduct thorough analysis of financial statements to identify trends and variances. • Support budgeting and forecasting activities to align with organizational goals. • Provide insights and recommendations to improve financial performance and efficiency. • Contribute to business analysis efforts by evaluating systems and data flow. • Assist in preparing presentations for stakeholders based on financial findings. • Monitor compliance with financial regulations, including the Bank Secrecy Act. • Ensure accurate and timely reporting of financial metrics.
2026-06-05T00:00:00Z

Change Management Analyst

Jacksonville, FL
onsite
Temporary to Hire
31.6635 - 36.663 USD / Hourly
We are seeking an analytical and detail-oriented IT professional to champion our technology change control and governance frameworks. Operating within a dynamic service management ecosystem, this role ensures all infrastructure and software updates are meticulously evaluated, authorized, and deployed with zero impact on daily business operations. The ideal candidate will leverage ServiceNow to streamline workflows, facilitate stakeholder communication, and drive continuous improvement across our IT Service Management (ITSM) landscape.Core Responsibilities<ul><li>Workflow Administration: Manage the end-to-end lifecycle of technology modification requests within ServiceNow, verifying data integrity, completeness, and adherence to proper authorization paths.</li><li>Meeting Facilitation: Convene and lead regular review board meetings, fostering collaborative discussions between engineering teams and business leaders to evaluate deployment readiness.</li><li>Risk Mitigation: Actively monitor high-volume deployment schedules to identify potential conflicts, minimize operational risks, and prevent service degradation.</li><li>Data & Analytics: Utilize Excel and ServiceNow reporting tools to build dashboards, generate trend forecasts, and deliver actionable insights on process performance.</li><li>Platform Optimization: Gather, document, and validate business requirements for upcoming ServiceNow upgrades, patches, system enhancements, and new feature releases.</li><li>Cross-Functional Alignment: Collaborate with adjacent ITSM disciplines—including Incident, Problem, Configuration (CMDB), Asset, and Knowledge Management—to ensure cohesive operational workflows.</li><li>Training & Support: Serve as the subject matter expert for the team, delivering guidance, documentation, and hands-on training to users regarding governance policies and system functionality.</li><li>Audit Readiness: Maintain rigorous documentation, ensure high data quality within system records, and enforce compliance standards to satisfy internal and external audit requirements.</li></ul>
2026-06-17T00:00:00Z

Change Management Analyst

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We’re hiring a Compliance Analyst II to manage the IT Change Management process in ServiceNow. This person will ensure IT changes are tracked, approved, and executed smoothly with minimal risk. What You’ll Do<ul><li>Own the change management process in ServiceNow</li><li>Lead CAB meetings with IT and business teams</li><li>Build reports and dashboards (ServiceNow, Excel, Power BI)</li><li>Track metrics like change success rate and risk</li><li>Ensure data accuracy across ServiceNow modules (Change, Incident, CMDB, etc.)</li><li>Support process improvements and system updates</li><li>Train users on change management best practices</li></ul>
2026-06-12T00:00:00Z

Sr. Business Analyst

Milwaukee, WI
onsite
Permanent / Full Time
100000 - 130000 USD / Yearly
We are looking for an experienced Business Analyst to support technology initiatives that improve operations and strengthen collaboration across the organization in Milwaukee, Wisconsin. This role partners closely with business and IT stakeholders to clarify needs, shape practical solutions, and guide projects from discovery through implementation. The ideal candidate brings strong analytical judgment, excellent communication skills, and the ability to translate complex processes into clear documentation and actionable recommendations. This role requires candidates to be local to the Milwaukee area due to Hybrid onsite expectations. No visa sponsorship is available at this time. Responsibilities:• Partner with business leaders, faculty-facing teams, and technical staff to uncover operational needs and convert them into clearly defined functional requirements.• Lead discovery sessions, interviews, and workshops to evaluate current workflows, identify gaps, and recommend improved future-state processes.• Produce and maintain thorough documentation such as business requirements, process maps, use cases, decision records, and workflow diagrams.• Interpret stakeholder needs for technical teams by creating functional specifications that support project objectives and organizational priorities.• Work with project managers and delivery teams to assess feasibility, define scope, sequence priorities, and support successful project execution.• Plan and support quality assurance and user acceptance activities to confirm that new or updated solutions perform as expected and satisfy business requirements.• Contribute to software implementations and enhancement efforts by coordinating testing feedback, tracking issues, and helping drive effective rollout activities.• Build strong cross-functional relationships and provide informed input to leadership on application priorities, process improvements, and longer-term technology planning.
2026-06-08T00:00:00Z

QA Analyst L2

Burbank, CA
onsite
Temporary / Contract
52 - 55 USD / Hourly
We are looking for a Level 2 QA Analyst to support privacy and website compliance initiatives in Southern California. This is a Long-term Contract position focused on ensuring applications, workflows, and data-handling practices align with regulatory expectations and internal quality standards. The role works closely with business, legal, compliance, and technology stakeholders to assess requirements, coordinate testing efforts, and confirm that privacy-focused solutions are delivered accurately and reliably. Responsibilities:• Build and carry out test strategies, test plans, and detailed test cases to evaluate privacy-related business and system requirements.• Verify that consent management processes, data subject request workflows, and handling of sensitive information function as intended and meet compliance expectations.• Perform functional, integration, and user acceptance testing for website and privacy compliance initiatives, documenting outcomes clearly.• Record, prioritize, and monitor defects through resolution while partnering with cross-functional teams to address root causes and retesting needs.• Produce QA artifacts such as traceability matrices, validation reports, test evidence, and defect summaries to support compliance reviews and audit readiness.• Maintain end-to-end traceability between requirements, test scenarios, execution results, and final validation status.• Review business and regulatory requirements to identify gaps, improve testability, and confirm complete test coverage.• Communicate testing progress, quality risks, compliance concerns, and critical issues to stakeholders, including recommendations for mitigation.• Assess opportunities to strengthen QA processes, reporting practices, and repeatable automation for compliance-focused testing activities.
2026-06-17T00:00:00Z

Marketing Compliance Analyst

Everett, WA
remote
Temporary / Contract
45 - 55 USD / Hourly
Robert Half is partnering with a growing financial services organization to identify a Marketing Compliance Analyst to support their Compliance Review team. This role is responsible for reviewing and approving marketing and advertising materials to ensure alignment with regulatory requirements and internal policies. This is a great opportunity for someone with a strong background in bank-side marketing compliance who thrives in a fast-paced, high-volume environment and enjoys collaborating with cross-functional teams and external partners. Location: Remote (U.S.)Job Type: Contract (6 months, potential for extension)Schedule: 40/hours a weekPay: $45-50/hour Responsibilities:<ul><li>Review and approve marketing and advertising materials (email, web, social, digital campaigns, etc.) to ensure compliance with applicable banking regulations and internal standards.</li><li>Audit and evaluate partner-submitted marketing materials using internal checklists and compliance frameworks.</li><li>Provide clear, actionable feedback and manage review cycles within defined SLAs (1–5 business days).</li><li>Monitor partner marketing activity across channels (websites, social media, digital platforms) to ensure proper approvals are in place.</li><li>Support updates to compliance documentation, including policies, procedures, and training materials</li><li>Manage a high-volume pipeline while maintaining strong attention to detail and turnaround times.</li></ul>
2026-06-19T00:00:00Z

HRIS Workday Analyst

Providence, RI
remote
Temporary / Contract
38 - 44 USD / Hourly
We are looking for an HRIS Workday Analyst to support a Contract assignment in Providence, Rhode Island. This role will focus on managing and resolving a high volume of Workday Help cases tied to time off, leave balances, and absence-related processes. The position partners closely with internal Workday specialists and technical team members, with day-to-day guidance from a Senior Workday Analyst. Candidates who bring practical Workday knowledge and a solid grasp of accrual policy administration will be well suited for this opportunity. Responsibilities: • Review, prioritize, and resolve a substantial queue of Workday Help requests related to Time Off, Accruals, and Absence activity. • Investigate system issues and determine root causes by working with internal Workday professionals and technical stakeholders. • Apply knowledge of accrual rules and leave policies to support accurate case resolution within Workday. • Perform hands-on configuration updates when needed to address case-related issues, while operating within established system design parameters. • Collaborate with a Senior Workday Analyst to align work with team priorities and follow defined resolution approaches. • Document findings, actions taken, and outcomes to maintain clear case history and support knowledge sharing across the team. • Monitor recurring issue patterns and communicate observations that may help improve support efficiency and data accuracy.
2026-06-18T00:00:00Z

AI/Data Governance Analyst

New York, NY
onsite
Temporary / Contract
80.75 - 93.5 USD / Hourly
We are looking for an experienced AI/Data Governance Analyst to support enterprise data strategy efforts in New York, New York. This Long-term Contract position will partner closely with leadership and cross-functional teams to strengthen data governance practices, improve data quality, and promote consistent standards across the organization. The ideal candidate brings a hands-on approach, strong communication skills, and a solid background working across multiple data domains in complex business environments. Responsibilities: • Partner with data strategy leadership to translate governance priorities into practical actions across business and technical teams. • Work directly with stakeholders throughout the enterprise to reinforce adherence to established data policies, standards, and controls. • Assess data quality issues, identify root causes, and help drive corrective actions that improve trust in key datasets. • Support the development, maintenance, and adoption of governance frameworks, business rules, and data management practices. • Collaborate with teams responsible for reporting, analytics, and operational systems to align data definitions and usage standards. • Use tools such as SQL, BusinessObjects, and Erwin to analyze data structures, validate information, and document governance-related findings. • Communicate recommendations, risks, and progress clearly through written materials and stakeholder discussions. • Contribute as a senior hands-on analyst who can guide day-to-day governance execution and help coordinate efforts across multiple data domains.
2026-06-17T00:00:00Z

ERP Administrator/Analyst

Woodbury, MN
onsite
Permanent / Full Time
125000 - 150000 USD / Yearly
We are looking for an ERP Administrator/Analyst to strengthen business operations in St. Paul, Minnesota by improving and supporting the Epicor Kinetic environment. This position offers the chance to work closely with manufacturing, finance, engineering, and leadership teams to deliver practical system enhancements, meaningful reporting, and scalable solutions that support continued growth. The ideal candidate combines strong technical development skills with a business-minded approach to solving operational challenges. Responsibilities:• Design, configure, and enhance Epicor Kinetic solutions to improve efficiency across core business functions.• Build and maintain BPMs, Functions, and Application Studio customizations that align system behavior with operational needs.• Develop BAQs, dashboards, data definitions, and report styles to provide clear visibility into business performance.• Create and support SQL Server and SSRS-based reporting solutions that deliver accurate and actionable information.• Partner with stakeholders in operations, finance, and engineering to gather requirements and translate them into effective ERP improvements.• Manage integrations between Epicor and other business platforms using reliable, scalable technical approaches.• Troubleshoot application issues, investigate root causes, and implement corrective changes that improve system stability.• Document configurations, development work, and support processes to ensure maintainability and knowledge sharing
2026-06-17T00:00:00Z

Help Desk Analyst

Uniontown, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to join a long-term contract opportunity supporting a large-scale infrastructure upgrade for corporate sites in Green, Ohio. In this role, you will provide technical assistance tied to equipment validation and end-user support during a nationwide network improvement initiative. The ideal candidate brings a service-focused mindset, strong troubleshooting ability, and the discipline to document issues accurately in a fast-paced support environment. Responsibilities:• Provide frontline technical support for users by diagnosing and resolving hardware, software, and connectivity issues related to the upgrade effort.• Perform pre-deployment and post-deployment checks on IT equipment to confirm readiness, functionality, and compliance with project standards.• Record incidents, service requests, and resolution details in the ticketing system with a high degree of accuracy and completeness.• Assist with troubleshooting Windows-based devices and user account issues to minimize downtime and maintain productivity.• Support validation activities across a high volume of locations by following established procedures and escalating exceptions when needed.• Communicate clearly with internal stakeholders, end users, and project team members regarding issue status, next steps, and resolutions.• Work within an assigned support team schedule and collaborate closely with team leads to meet project timelines and service expectations.
2026-06-16T00:00:00Z

Help Desk Analyst

Decatur, GA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk Analyst to support end users across a government environment in Decatur, Georgia. This Long-term Contract position is ideal for someone who combines strong technical troubleshooting ability with a service-focused approach to resolving day-to-day hardware, software, and access issues. The person in this role will help maintain reliable IT operations by addressing support requests, guiding users through solutions, and contributing to ongoing training and process improvement efforts. Responsibilities: • Respond to technical support requests from end users and resolve issues related to desktops, software applications, account access, and general workstation functionality. • Investigate incidents thoroughly, determine root causes where possible, and escalate more complex problems to appropriate technical teams for further resolution. • Manage service desk tickets by documenting reported issues, updating user information, and tracking each request through completion. • Guide staff through step-by-step troubleshooting procedures using clear communication and a customer-focused approach. • Configure hardware and assist with end-user device setup to ensure equipment is ready for operational use. • Monitor open support items, provide timely follow-up to users, and confirm that issues are fully resolved before closing tickets. • Maintain accurate records of support activity and prepare reports that reflect trends, recurring issues, and service performance. • Partner with training and development teams to identify knowledge gaps and deliver instruction on system functionality and job-related applications. • Suggest practical updates to support processes and documentation to improve service quality and operational efficiency.
2026-06-11T00:00:00Z

Help Desk Analyst

North Syracuse, NY
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Help Desk Analyst to provide front-line technical support for end users in Syracuse, New York. This Contract position is ideal for someone with at least 1 year of experience handling service desk requests, resolving Windows-related issues, and supporting user accounts in Active Directory. The role focuses on delivering timely assistance, diagnosing common hardware and software problems, and ensuring a dependable support experience across the organization. Responsibilities: • Respond to incoming support requests and document all issues, updates, and resolutions within the service desk ticketing system. • Troubleshoot day-to-day technical problems involving Windows 10 and Windows 11 devices, including login, software, and basic workstation issues. • Assist users with account access, password resets, and directory-related support tasks within Active Directory. • Investigate reported incidents, identify root causes for common technical issues, and apply appropriate fixes or escalate when necessary. • Provide clear guidance to employees on standard technology issues and help them follow established support procedures. • Maintain accurate records of support activity, recurring issues, and completed resolutions to support service quality and reporting.
2026-06-17T00:00:00Z

Help Desk Analyst

Los Angeles, CA
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Help Desk Analyst to support end users across a mission-driven non-profit organization in Los Angeles, California. This contract opportunity with permanent potential is ideal for someone who enjoys hands-on technical support, communicates well with a wide range of users, and can balance ticket resolution with device preparation and deployment. The role will focus on delivering dependable day-to-day assistance in a Microsoft-based environment while helping maintain equipment readiness and user access. You will work across two nearby buildings and contribute to ongoing endpoint setup, account support, and workstation refresh efforts. Responsibilities: • Deliver first-line technical assistance by resolving common user issues related to login access, permissions, device setup, and general workstation support. • Manage incoming service requests in a ticketing platform, prioritize daily support needs, and provide timely updates to users and internal stakeholders. • Reset passwords and adjust user access rights to ensure employees can securely access the tools and systems they need. • Prepare, image, configure, and upgrade laptops and desktops using Microsoft Intune and manual processes where needed. • Wipe and sanitize hard drives, retire outdated equipment, and assist with hardware cleanup and replacement activities. • Split time between hands-on ticket support and coordinating equipment ordering, staging, swapping, and deployment for end users. • Provide on-site technical coverage for staff working in two buildings located across from one another. • Support onboarding tasks by setting up accounts, devices, and Microsoft 365 access for new users. • Assist with endpoint and identity-related work in a hybrid Microsoft environment that includes Active Directory, Microsoft 365, and Entra ID. • Contribute to workstation standardization, security improvement efforts, and broader cloud readiness activities across multiple branch locations.
2026-06-03T00:00:00Z

Help Desk Analyst

Philadelphia, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! Responsibilities:• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.• Assist with account access, password support, and user administration tasks within Active Directory.• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.
2026-06-15T00:00:00Z

Help Desk Analyst

San Francisco, CA
onsite
Temporary / Contract
30 - 35 USD / Hourly
We are looking for a Help Desk Analyst to deliver on-site tier one technical assistance and dependable end-user support for a busy architecture environment in San Francisco, California. This is a contract position is ideal for someone who enjoys solving day-to-day IT issues, maintaining smooth office technology operations, and providing a high level of service in a fast-moving workplace. The role requires a hands-on, detail-oriented individual who can communicate clearly, manage competing priorities, and contribute to a positive support experience for employees and teams. This contract requires on-site between both the Oakland and San Francisco offices. Responsibilities:• Provide first-level technical support for hardware, software, and workplace technology issues, resolving incidents efficiently and escalating complex problems when needed.• Manage service desk requests from intake through closure, ensuring timely follow-up, accurate updates, and strong customer service throughout the support process.• Support Windows and Mac-based desktops and laptops by diagnosing user issues, performing basic troubleshooting, and restoring functionality with minimal disruption.• Maintain user accounts and access within Active Directory, including routine updates, permissions support, and account-related assistance.• Deliver on-site audio-visual and meeting room support to help presentations, conferences, and daily collaboration tools run smoothly.• Assist with office technology operations across assigned work locations and provide remote support to additional teams when required.• Coordinate device setup, workstation readiness, and general technical onboarding support for employees and contractors.• Contribute to operational continuity by documenting recurring issues, tracking solutions, and helping improve support processes over time.tie
2026-06-10T00:00:00Z

Help Desk Analyst

Vista, CA
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a Help Desk Analyst to support end users in Vista, California through hands-on technical troubleshooting and responsive day-to-day assistance. This Long-term Contract position is ideal for someone who is comfortable working across Windows and Mac environments while supporting tools such as Microsoft 365, Google Workspace, and related hardware. The role requires a service-focused, detail-oriented individual who can explain solutions clearly and provide dependable support to team members with varying levels of technical experience. Responsibilities: • Provide frontline technical support for desktop, laptop, and peripheral issues in both Windows and Mac environments. • Diagnose and resolve hardware, software, and access-related problems with a strong focus on break/fix work. • Assist users with Microsoft 365 and Google Workspace applications, including account access and productivity tool support. • Support Active Directory tasks such as user account assistance, password resets, and basic access troubleshooting. • Communicate technical guidance in a clear, approachable way for employees who may have limited technical knowledge. • Document issues, resolutions, and recurring support trends to help improve service quality and response efficiency. • Collaborate with other IT team members to escalate complex problems and ensure timely issue resolution.
2026-06-02T00:00:00Z

Help Desk Analyst

Uniontown, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to join a long-term contract opportunity supporting a large-scale infrastructure initiative in Green, Ohio. In this role, you will provide technical assistance tied to equipment validation and user support activities across a broad network of corporate locations. This position is well suited for someone with prior help desk or call center experience who can manage issues accurately, communicate clearly, and maintain thorough records. Responsibilities:• Provide frontline technical support for hardware and desktop-related issues connected to a nationwide infrastructure upgrade.• Perform pre-deployment and post-deployment checks to confirm IT equipment is functioning properly before and after switch-related work.• Document incidents, outcomes, and follow-up actions in the service desk ticketing system with a high degree of accuracy.• Troubleshoot Windows-based workstation issues and resolve common user problems through established support procedures.• Assist with Active Directory tasks such as basic account support and access-related issue handling.• Communicate with users, internal teams, and project stakeholders to clarify problems and provide timely status updates.• Escalate complex technical concerns when needed while ensuring all relevant details are captured for efficient resolution.• Support assigned coverage schedules as part of a team-based service model aligned to project needs.
2026-06-19T00:00:00Z

Help Desk Analyst

Holland, OH
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to join a high-volume support environment in Holland, Ohio. This long-term contract position is ideal for someone who enjoys assisting customers, troubleshooting basic technical issues, and documenting each interaction with accuracy. The role supports incoming Tier 1 requests, monitors overnight ticket activity, and helps ensure service issues are routed quickly and appropriately. Success in this position requires strong communication, sound judgment, and a steady approach in a fast-moving customer service setting. Responsibilities:• Respond to inbound support calls professionally and deliver timely assistance to customers experiencing service or equipment issues.• Review incoming service tickets, assess urgency, and determine the correct next step based on established support procedures.• Troubleshoot entry-level technical problems efficiently and gather the information needed to support resolution.• Escalate incidents to the appropriate internal teams when issues require advanced support or immediate attention.• Create, update, and maintain service tickets for every customer interaction, ensuring notes are complete, accurate, and easy to follow.• Monitor ticket activity during assigned shifts, including overnight coverage, to help address time-sensitive support needs.• Confirm that system settings or configurations have been properly tested and are functioning as expected before closing or advancing requests.• Provide clear documentation of actions taken, customer communications, and troubleshooting steps throughout the support process.• Contribute to overall service center operations by handling additional support-related tasks as needed.
2026-06-19T00:00:00Z

Help Desk Analyst

Kalamazoo, MI
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for an entry-level Help Desk Analyst to join an education-focused organization in Kalamazoo, Michigan on a Contract basis. This opportunity is ideal for someone with foundational technical skills who enjoys hands-on troubleshooting and supporting end users with device-related needs. The role centers on preparing, replacing, and updating workstation equipment while helping maintain a smooth experience for staff and students. Responsibilities: • Provide first-line technical assistance for desktop, software, and hardware issues encountered by end users. • Support device replacement activities by setting up, exchanging, and verifying equipment for daily use. • Perform equipment refresh tasks, including uninstalling older workstations and preparing updated devices for deployment. • Troubleshoot basic problems involving PCs, desktops, and related software to restore functionality quickly. • Assist with Chromebook setup, support, and issue resolution when assigned. • Track completed work accurately and communicate status updates to the appropriate team members. • Test devices after installation or repair to confirm they are functioning properly before handoff. • Maintain an organized work area and handle technology assets carefully during support and deployment activities.
2026-06-11T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Temporary / Contract
23.75 - 27 USD / Hourly
We are looking for a Help Desk Analyst to support summer technology operations in New York, New York. This is a Contract position focused on keeping Chromebook devices ready for student and staff use during July and August. The person in this role will handle device upkeep, resolve hardware-related issues, and help maintain an organized support process in a fast-paced environment. Responsibilities: • Inspect, troubleshoot, and repair Chromebook devices to keep equipment in working condition throughout the summer period. • Perform routine maintenance tasks such as cleaning, testing, updating, and preparing laptops for distribution or redeployment. • Track reported device issues, document completed work, and maintain accurate service records for inventory and support purposes. • Identify hardware problems efficiently and determine whether units should be repaired, reconfigured, or set aside for replacement. • Coordinate device intake and return processes to ensure technology assets are handled in an organized and timely manner. • Support general help desk activities by responding to basic technical questions and escalating more complex issues when needed.
2026-06-19T00:00:00Z

Help Desk Analyst

Hemet, CA
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a Help Desk Analyst to support day-to-day technology needs for an education environment in Hemet, California. This is a Contract position focused on providing responsive technical assistance for students, staff, and classrooms across multiple campus settings. The ideal candidate will deliver dependable support for devices, operating systems, and network-related issues while helping maintain a productive learning environment. Responsibilities: • Provide first-line technical support for student and staff hardware, software, and connectivity issues across school sites. • Diagnose and resolve problems involving Chromebooks, iPads, Windows-based computers, and other classroom technology. • Manage incoming service desk requests, document resolutions, and follow up to ensure tickets are completed accurately and on time. • Install, configure, and deploy devices and related technology equipment for classrooms, offices, and shared campus spaces. • Assist educators and school personnel with technology setup, troubleshooting, and day-to-day usage needs in instructional settings. • Support user account access and basic administrative tasks within Active Directory and Microsoft Windows environments. • Perform routine troubleshooting to identify root causes and escalate more complex technical issues when necessary.
2026-06-12T00:00:00Z

Accounts Receivable Analyst

Pine Brook, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an Accounts Receivable Analyst to join a team in Pine Brook, New Jersey on a Long-term Contract basis. This position focuses on billing accuracy, receivables management, and day-to-day cash activity support within a fast-paced accounting environment. The ideal candidate brings strong experience with Sage Timberline and related financial systems, along with the ability to coordinate effectively across accounting and business teams. Responsibilities: • Oversee invoicing activities and ensure customer billing is prepared accurately and issued on schedule. • Monitor outstanding receivables, investigate account discrepancies, and follow through on collections-related issues. • Record and reconcile daily cash transactions to maintain accurate account balances and reporting. • Work within Sage Timberline and other accounting platforms to support accounts receivable processing and financial record maintenance. • Partner with internal stakeholders to resolve payment questions, customer account concerns, and billing exceptions. • Review receivables data for completeness and accuracy, escalating issues when corrective action is needed. • Assist with broader accounting operations by supporting system-based workflows tied to billing and cash application.
2026-06-16T00:00:00Z

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