<p><strong>Job Description</strong></p><p>The Billing Representative for the Legal Correspondence Team is responsible for managing and processing correspondence from attorneys, including subpoenas and requests for patient billing records. This role ensures that all records are released in compliance with legal regulatory and organizational policies while maintaining a high level of accuracy and confidentiality. The ideal candidate will possess excellent organizational skills, attention to detail, and a strong understanding of billing processes and legal documentation requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Review process and respond to subpoenas, attorney correspondence, and requests for patient billing records in a timely and accurate manner.</p><p>Ensure compliance with federal and state laws, including HIPAA and organizational policies regarding the release of patient information.</p><p>Verify the authenticity and completeness of legal documents before processing requests.</p><p>Collaborate with internal teams to retrieve and compile accurate billing records and other required documentation.</p><p>Maintain detailed records of all requests, correspondence, and released information for audit and tracking purposes.</p><p>Communicate effectively with attorneys legal representatives and other external parties to clarify requests or provide updates on the status of records.</p><p>Safeguard sensitive patient information and ensure confidentiality in all interactions and document handling.</p><p>Identify and escalate complex or unclear requests to appropriate leadership or legal counsel for resolution.</p><p>Contribute to process improvement initiatives to enhance efficiency and accuracy in handling records requests.</p><p>Stay current on legal and regulatory changes that may impact the release of billing records.</p><p><br></p><p><br></p>
<p>We are seeking a dedicated and detail-oriented Coordination of Benefits Specialist to support patients in resolving complex insurance billing and claim denial issues. This role is ideal for someone who thrives in high-volume, fast-paced environments and is passionate about advocating for patients while navigating insurance processes.</p><p>The primary focus is resolving Coordination of Benefits (COB) claim denials by serving as the liaison between patients and insurance carriers. A significant portion of the role involves direct communication through inbound/outbound calls, including three-way calls with patients and insurance representatives.</p><p>Key Responsibilities</p><ul><li>Oversee and support the Coordination of Benefits Denial workflow within the team</li><li>Serve as the primary liaison between patients and insurance companies</li><li>Conduct high-volume outreach via phone calls, letters, and text messaging</li><li>Facilitate three-way calls between patients and insurance representatives to resolve claim issues</li><li>Investigate accounts thoroughly to ensure accurate and optimal claim resolution</li><li>Drive insurance payment resolution through effective follow-up and advocacy</li><li>Maintain detailed documentation of account activity and outcomes</li><li>Manage an assigned workload of approximately 3,000 accounts across multiple payers</li><li>Collaborate with team members to ensure consistency and accuracy in resolution strategies</li></ul>
<p><strong>We’re hiring: Coordination of Benefits Specialist (Remote, Alabama)</strong></p><p>Our clients' team is seeking a dedicated, detail-oriented professional who is passionate about helping patients resolve complex insurance billing issues. In this role, you’ll serve as the bridge between patients and insurance providers—driving resolution on denied claims and ensuring patients are supported every step of the way.</p><p><br></p><p><strong>About the Role</strong></p><p>As a Coordination of Benefits Specialist, you will focus on resolving claim denials by working directly with both patients and insurance companies. This role is highly communication-driven, including three-way calls, and requires strong problem-solving to navigate complex, non-linear situations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the primary liaison between patients and insurance companies</li><li>Investigate and resolve coordination of benefits claim denials</li><li>Conduct high-volume outreach (inbound/outbound calls, texts, letters)</li><li>Participate in and lead three-way calls with patients and payers</li><li>Review accounts in depth to secure insurance reimbursement</li><li>Manage a high-volume workload across multiple payers</li></ul>
<p>We are seeking a dedicated and detail-oriented Coordination of Benefits Specialist to support patients in resolving complex insurance billing and claim denial issues. This role is ideal for someone who thrives in high-volume, fast-paced environments and is passionate about advocating for patients while navigating insurance processes.</p><p>The primary focus is resolving Coordination of Benefits (COB) claim denials by serving as the liaison between patients and insurance carriers. A significant portion of the role involves direct communication through inbound/outbound calls, including three-way calls with patients and insurance representatives.</p><p>Key Responsibilities</p><ul><li>Oversee and support the Coordination of Benefits Denial workflow within the team</li><li>Serve as the primary liaison between patients and insurance companies</li><li>Conduct high-volume outreach via phone calls, letters, and text messaging</li><li>Facilitate three-way calls between patients and insurance representatives to resolve claim issues</li><li>Investigate accounts thoroughly to ensure accurate and optimal claim resolution</li><li>Drive insurance payment resolution through effective follow-up and advocacy</li><li>Maintain detailed documentation of account activity and outcomes</li><li>Manage an assigned workload of approximately 3,000 accounts across multiple payers</li><li>Collaborate with team members to ensure consistency and accuracy in resolution strategies</li></ul><p><br></p>
<p><strong>We’re hiring: Coordination of Benefits Specialist (Remote, Utah)</strong></p><p>Our clients' team is seeking a dedicated, detail-oriented professional who is passionate about helping patients resolve complex insurance billing issues. In this role, you’ll serve as the bridge between patients and insurance providers—driving resolution on denied claims and ensuring patients are supported every step of the way.</p><p><br></p><p><strong>About the Role</strong></p><p>As a Coordination of Benefits Specialist, you will focus on resolving claim denials by working directly with both patients and insurance companies. This role is highly communication-driven, including three-way calls, and requires strong problem-solving to navigate complex, non-linear situations.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Act as the primary liaison between patients and insurance companies</li><li>Investigate and resolve coordination of benefits claim denials</li><li>Conduct high-volume outreach (inbound/outbound calls, texts, letters)</li><li>Participate in and lead three-way calls with patients and payers</li><li>Review accounts in depth to secure insurance reimbursement</li><li>Manage a high-volume workload across multiple payers</li></ul><p><br></p>
<p>We are looking for an experienced Medical Billing/Coding Specialist to join a growing team in Spartanburg! </p><p><br></p><p>This is a temporary to hire position, full-time hours Monday-Friday. This role focuses on accurate claim preparation, coding support, and timely follow-up to help maintain efficient revenue cycle performance. The ideal candidate brings a strong background in healthcare and can work effectively to hit deadlines and KPI's. </p><p><br></p><p>Responsibilities:</p><p>• Prepare, review, and submit medical claims accurately to support timely reimbursement.</p><p>• Apply appropriate medical billing and coding practices to ensure claims are complete and compliant.</p><p>• Investigate denied, rejected, or unpaid claims and take corrective action to resolve billing issues.</p><p>• Maintain detailed documentation of billing activity, claim status updates, and account follow-up efforts.</p><p>• Work within eClinicalWorks (eCW) and related billing systems to process charges and manage claim workflows.</p><p>• Collaborate with internal billing contacts and healthcare staff to address discrepancies and improve payment outcomes.</p><p>• Monitor outstanding accounts and perform follow-up with payers to reduce aging receivables.</p><p>• Support billing process updates or workflow changes as needed as part of ongoing operational needs.</p><p><br></p><p>Additional Information:</p><p>-Can work hours between 7:30 and 5:30 </p><p>-Business Casual work attire / great office environment </p><p>-1-2 days remote once fully trained (this will be performance based)</p>
<p>Robert Half is seeking skilled, customer-oriented Patient Billing Resolution Specialist for a remote contract opportunity with a premier revenue cycle client. As a remote role, this position is open to anywhere in the United States but operates out of Pacific time. This position will support patients through revenue cycle and billing functions. The ideal Patient Billing Resolution Specialist will be a dynamic, flexible candidate who is detail-oriented and comfortable with high volumes of communication. Apply for this Patient Billing Resolution Specialist opportunity today!</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee the Coordination of Benefits to assist patients with managing billing and denials.</li><li>Act as liaison between patients and insurance companies.</li><li>Handle high-volume communication: letters, text messages, and <strong>three-way calls</strong>.</li><li>Investigate accounts thoroughly to achieve optimal resolution—primarily getting insurance to pay claims.</li><li>Maintain documentation and patient files through the resolution process.</li></ul>
<p>Robert Half is seeking skilled, customer-oriented Patient Billing Resolution Specialist for a remote contract opportunity with a premier revenue cycle client. As a remote role, this position is open to anywhere in the United States but operates out of Pacific time. This position will support patients through revenue cycle and billing functions. The ideal Patient Billing Resolution Specialist will be a dynamic, flexible candidate who is detail-oriented and comfortable with high volumes of communication. Apply for this Patient Billing Resolution Specialist opportunity today!</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee the Coordination of Benefits to assist patients with managing billing and denials.</li><li>Act as liaison between patients and insurance companies.</li><li>Handle high-volume communication: letters, text messages, and <strong>three-way calls</strong>.</li><li>Investigate accounts thoroughly to achieve optimal resolution—primarily getting insurance to pay claims.</li><li>Maintain documentation and patient files through the resolution process. </li></ul>
We are looking for a detail-oriented Medical Accounts Receivable Specialist to support revenue cycle operations for a Contract position based in Tacoma, Washington. This role focuses on managing outstanding balances, applying payments accurately, and helping ensure timely reimbursement from commercial payers. The ideal candidate brings strong knowledge of medical billing workflows, accounts receivable follow-up, and cash activity review while maintaining accuracy in a fast-paced environment.<br><br>Responsibilities:<br>• Monitor and resolve open medical receivables to improve collection timelines and reduce aging balances.<br>• Post and reconcile incoming payments with precision, ensuring cash applications are reflected correctly in patient and payer accounts.<br>• Conduct follow-up with commercial insurance carriers regarding unpaid, underpaid, or denied claims to support reimbursement efforts.<br>• Review billing records for accuracy and address discrepancies that may delay payment or impact account resolution.<br>• Investigate account variances and document collection activity, payment updates, and claim status in a clear and organized manner.<br>• Support daily cash activity processing by matching remittances, identifying exceptions, and escalating issues when needed.<br>• Work with internal billing and reimbursement teams to resolve claim issues and improve account outcomes.
<p>We are seeking a detail-oriented <strong>Surgery Medical Coder</strong> to join our team. This role is primarily remote, but candidates must live close enough to Indianapolis, IN to attend minimal onsite training and occasional in-person meetings as needed. The ideal candidate will have coding experience in a surgical specialty environment and hold an active coding certification.</p><p><br></p><p><strong>PLEASE NOTE</strong>: One of the following certifications is required:</p><ul><li>Certified Professional Coder (CPC)</li><li>Certified Coding Specialist – Physician-based (CCS-P)</li><li>Certified Orthopedic Surgery Coder (COSC)</li></ul><p><br></p><p><br></p><p><strong>Hours</strong>: Monday - Friday, 8am -5pm</p><p><br></p><p><strong>Responsibilities for the position include the following</strong>:</p><ul><li>Review and accurately code surgical procedures, diagnoses, and related services</li><li>Ensure coding compliance with payer, regulatory, and organizational guidelines</li><li>Analyze medical documentation to assign appropriate CPT, ICD-10, and HCPCS codes</li><li>Work closely with providers and staff to clarify documentation as needed</li><li>Maintain productivity and accuracy standards in a remote work environment</li><li>Support billing and reimbursement processes through precise code assignment</li><li>Participate in minimal onsite training sessions and periodic team meetings</li></ul>
<p>We are looking for a detail-oriented Medical Denials Specialist to support revenue cycle performance for a healthcare organization. This Contract position focuses on resolving complex claim issues, improving reimbursement outcomes, and maintaining strong follow-up across payer accounts within the outpatient and behavioral health space. The ideal candidate will bring experience in medical billing and accounts receivable work, with the ability to investigate denials, coordinate corrections, and keep account documentation current and accurate.</p><p><br></p><p>Responsibilities:</p><p>• Investigate unpaid, partially paid, denied, or rejected medical claims and take appropriate steps to secure accurate reimbursement from insurance carriers.</p><p>• Determine the underlying cause of claim issues and complete the necessary actions, including corrected submissions, formal appeals, account updates, and requests for supporting records.</p><p>• Draft and send well-supported appeal correspondence in accordance with payer deadlines, documentation standards, and reimbursement policies.</p><p>• Manage open accounts receivable by reviewing aging reports, prioritizing follow-up activity, and working toward established resolution goals.</p><p>• Communicate with payers to verify claim status, clarify payment decisions, and elevate unresolved matters when additional review is required.</p><p>• Examine differences between charges billed and payer processing results to identify payment variances and recover outstanding balances.</p><p>• Partner with billing, coding, and clinical teams to address claim edits, authorization concerns, and denial issues tied to documentation or coding accuracy.</p><p>• Prepare reporting on denial activity, payer behavior, and receivables performance to help identify improvement opportunities within the revenue cycle process.</p>
<p><strong>Accounts Receivable Analyst</strong></p><p><strong>Location:</strong> Los Angeles, CA</p><p><strong>Industry:</strong> Media / Advertising</p><p>Our client, a fast-paced Los Angeles media firm with stellar benefits, is seeking an experienced <strong>Accounts Receivable Analyst</strong> to oversee one direct report and lead complex media billing, pass-through revenue, and reconciliation activities. This role is ideal for a detail-oriented AR professional with recent experience in media, advertising, or agency environments who can manage high-volume billing processes while ensuring accuracy, timeliness, and strong client service.</p><p><strong><em>Key Responsibilities</em></strong></p><ul><li>Manage the full accounts receivable function, including invoicing, collections, cash applications, account analysis, and reporting.</li><li>Oversee one AR team member, providing day-to-day guidance, training, and workflow support.</li><li>Handle <strong>complex media billing</strong>, including client invoicing tied to campaigns, projects, vendor charges, and billing adjustments.</li><li>Manage and reconcile <strong>pass-through revenue</strong> and related billing activity to ensure proper recording and timely resolution of discrepancies.</li><li>Perform detailed <strong>account reconciliations</strong> and research billing variances, unapplied cash, short pays, and disputed balances.</li><li>Partner closely with account management, finance, and clients to resolve billing issues and improve AR processes.</li><li>Monitor aging reports and collections activity to maintain healthy receivables and reduce past-due balances.</li><li>Assist with month-end close activities related to receivables, billing, and revenue reporting.</li><li>Support process improvements, internal controls, and documentation related to AR and billing operations.</li></ul>
<p>A National Healthcare Company is seeking a detail-oriented Medical Insurance Verification Specialist with 2+ years of experience to join our team in a fully remote capacity. In this role, the Medical Insurance Verification Specialist will be responsible for verifying patient insurance coverage, obtaining benefit information, and ensuring accurate documentation prior to services being rendered. Company-issued equipment will be provided to support your success in this remote position.</p><p>Key Responsibilities:</p><ul><li>Verify patient insurance eligibility, benefits, and coverage details prior to appointments or procedures</li><li>Work with a variety of insurance plans, including HMO, PPO, Medicare, and Medicaid</li><li>Confirm referrals, authorizations, copays, deductibles, and out-of-pocket responsibilities</li><li>Communicate with insurance carriers, provider offices, and internal teams to resolve coverage issues</li><li>Accurately document verification details in patient accounts and internal systems</li><li>Identify and escalate discrepancies or denials as needed</li><li>Maintain compliance with HIPAA and company policies</li></ul><p><br></p>
<p>We are looking for a remote detail-oriented Medical Accounts Receivable Specialist to support revenue cycle operations for a healthcare organization. This position focuses on resolving claim denials, recovering outstanding balances, and improving reimbursement outcomes across a variety of payers. The ideal candidate will bring strong medical billing knowledge, sound judgment in payer follow-up, and the ability to work accurately with account documentation, reporting, and appeals, and averages about 100 patient accounts per day. </p><p><br></p><p>Responsibilities:</p><p>• Investigate denied, rejected, and partially reimbursed claims to determine the cause of nonpayment and drive timely resolution.</p><p>• Take corrective action on accounts by submitting claim adjustments, preparing reconsiderations, gathering needed documentation, and filing appeals in line with payer requirements.</p><p>• Manage assigned receivables by reviewing aging reports, prioritizing high-risk accounts, and working toward monthly collection and resolution goals.</p><p>• Communicate with insurance carriers to verify claim status, clarify adjudication outcomes, and escalate unresolved issues when additional review is required.</p><p>• Examine differences between submitted charges and payer payments to identify billing inconsistencies, underpayments, and reimbursement discrepancies.</p><p>• Partner with billing, coding, and clinical teams to correct claim edits, address authorization concerns, and resolve denial issues related to coding or documentation.</p><p>• Maintain complete account notes and follow-up records so all activity is accurately documented for audit readiness and operational visibility.</p><p>• Use electronic medical record and revenue cycle systems, including NX (MyAvatar) and Aura – Sigmund, to review account activity, claim history, and supporting encounter information.</p><p>• Prepare and share reporting on denial categories, payer behavior, and accounts receivable performance to help identify trends and support process improvement efforts.</p>
<p>A National Healthcare Company is seeking a detail-oriented <strong>Medical Insurance Verification Specialist</strong> with <strong>2+ years of experience</strong> to join our team in a fully remote capacity. In this role, the <strong>Medical Insurance Verification Specialist </strong>will be responsible for verifying patient insurance coverage, obtaining benefit information, and ensuring accurate documentation prior to services being rendered. Company-issued equipment will be provided to support your success in this remote position.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Verify patient insurance eligibility, benefits, and coverage details prior to appointments or procedures</li><li>Work with a variety of insurance plans, including <strong>HMO, PPO, Medicare, and Medicaid</strong></li><li>Confirm referrals, authorizations, copays, deductibles, and out-of-pocket responsibilities</li><li>Communicate with insurance carriers, provider offices, and internal teams to resolve coverage issues</li><li>Accurately document verification details in patient accounts and internal systems</li><li>Identify and escalate discrepancies or denials as needed</li><li>Maintain compliance with HIPAA and company policies</li></ul><p><br></p>
<p>A National Healthcare Company is seeking a detail-oriented <strong>Medical Insurance Verification Specialist</strong> with <strong>2+ years of experience</strong> to join our team in a fully remote capacity. In this role, the <strong>Medical Insurance Verification Specialist </strong>will be responsible for verifying patient insurance coverage, obtaining benefit information, and ensuring accurate documentation prior to services being rendered. Company-issued equipment will be provided to support your success in this remote position.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Verify patient insurance eligibility, benefits, and coverage details prior to appointments or procedures</li><li>Work with a variety of insurance plans, including <strong>HMO, PPO, Medicare, and Medicaid</strong></li><li>Confirm referrals, authorizations, copays, deductibles, and out-of-pocket responsibilities</li><li>Communicate with insurance carriers, provider offices, and internal teams to resolve coverage issues</li><li>Accurately document verification details in patient accounts and internal systems</li><li>Identify and escalate discrepancies or denials as needed</li><li>Maintain compliance with HIPAA and company policies</li></ul><p><br></p>