<p>We are looking for a dedicated Bilingual Customer Service Representative to work for a growing company in Louisville, Kentucky. This is a contract to hire position offering the opportunity to develop your skills while providing exceptional support to customers. The role requires flexibility, attention to detail, and the ability to thrive in a fast-paced environment. The hours for the Bilingual Customer Service Representative are Monday - Friday: 8am-5pm EST and you must have weekend availability to work one weekend per month. This is a remote position and you may live outside of Louisville, however, you must reside in EST, CST, or MDT. The Bilingual Customer Service Representative must be fluent in Spanish and English. </p><p><br></p><p>Responsibilities of the Bilingual Customer Service Representative: </p><p>• Handle inbound customer inquiries and provide timely and accurate responses. </p><p>• Maintain an attentive and detail-oriented approach during customer interactions, ensuring satisfaction and resolution. </p><p>• Manage data entry tasks efficiently to maintain accurate customer records. </p><p>• Collaborate with team members to ensure seamless communication and service delivery. </p><p>• Provide bilingual support to assist customers in multiple languages. </p><p>• Utilize tools such as Outlook and other relevant programs to streamline administrative tasks. • Deliver high-quality service in a call center environment while adhering to company policies.</p>
<p>We are looking for a skilled Spanish Language Attorney to support our corporate client on a long-term contract basis. This fully remote position offers flexible hours, allowing you to work from anywhere while contributing to high-quality legal translations and reviews. As part of this role, you will leverage your expertise in legal Spanish to ensure the accuracy and integrity of translated documents, supporting critical business needs in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Translate legal documents from Spanish to English with precision, ensuring the original meaning and intent are preserved.</p><p>• Conduct thorough reviews of translated materials to verify accuracy and completeness.</p><p>• Collaborate with internal teams to coordinate document review requests and meet deadlines.</p><p>• Manage approximately 10-20 document translation requests per week, adhering to quality standards.</p><p>• Ensure consistent delivery of high-quality translations for documents of varying lengths and complexities.</p><p>• Provide expert advice on complex legal terminology and nuances in Spanish translations.</p><p>• Communicate with stakeholders to clarify translation needs and address discrepancies.</p><p>• Assist in resolving complaints related to document translations and reviews.</p><p>• Maintain meticulous attention to detail to ensure no critical content is missed during translation.</p><p>• Adapt to fluctuating workloads, with some weeks requiring minimal hours and others ramping up to over 40 hours.</p>