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90 results for Records Specialist jobs

Collections Specialist

Norwich, CT
onsite
Temporary / Contract
22 - 26 USD / Hourly
Our client is seeking a detail-oriented Collections Specialist. This role is ideal for a professional with strong communication skills, a customer-focused approach, and experience managing business-to-business or consumer collections. The Collections Specialist will play a key role in supporting cash flow by following up on outstanding accounts and resolving billing issues in a timely manner. Key Responsibilities:<ul><li>Contact customers regarding past-due accounts by phone, email, and written correspondence</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research and resolve account discrepancies, billing issues, and payment disputes</li><li>Maintain accurate records of collection activity and account status</li><li>Collaborate with internal departments to resolve customer concerns and support account reconciliation</li><li>Process payments and update account information as needed</li><li>Recommend accounts for escalation when appropriate</li><li>Support month-end reporting related to accounts receivable and collections</li></ul>
2026-07-30T00:00:00Z

Collections Specialist

Lake Mary, FL
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable activities for a semiconductor and electronic components manufacturing environment in Lake Mary, Florida. This Long-term Contract position is ideal for someone who communicates confidently with customers, maintains accurate financial records, and handles collection activity with care and attention to detail. The role focuses on resolving outstanding balances, updating account information, and helping keep payment processes organized and efficient. Responsibilities: • Contact customers by phone to follow up on past-due balances and encourage timely payment. • Handle inbound and outbound collection calls in a detail-oriented manner while documenting each interaction clearly. • Enter payment details, account updates, and collection notes accurately into internal systems. • Review account status and identify overdue invoices that require immediate action. • Work with internal teams to address billing questions and support resolution of payment issues. • Maintain organized records of communication, payment commitments, and outstanding balances. • Use 10-key skills to process numerical data efficiently and reduce entry errors. • Monitor assigned accounts regularly and escalate concerns when collection efforts require additional support.
2026-07-24T00:00:00Z

Collections Specialist

Cincinnati, OH
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Collections Specialist to support a logistics organization in Blue Ash, Ohio through a Contract assignment which will become permenant for the right person. This role is focused on applying incoming payments, reviewing account activity for accuracy, and following up on outstanding commercial balances with a detail-oriented and customer-focused approach. The ideal candidate will balance strong attention to detail with effective communication skills to help maintain healthy accounts and dependable financial records. Responsibilities:• Apply incoming customer payments accurately and in a timely manner to maintain current account records.• Review account balances and investigate discrepancies by comparing payment activity, invoices, and supporting documentation.• Contact business customers regarding overdue invoices and work toward prompt resolution of open balances while preserving positive relationships.• Monitor aging reports and prioritize collection efforts based on risk, volume, and payment history.• Partner with billing, credit, and internal operational teams to resolve account issues that may delay payment.• Maintain complete and accurate documentation of collection activity, payment status, and customer communications.• Support account reconciliation efforts to ensure financial data is consistent across records and reporting.• Escalate complex or high-risk accounts when needed and recommend next steps to support recovery efforts.
2026-07-30T00:00:00Z

Collections Specialist

Greensboro, NC
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are looking for a Collections Specialist to support receivables management and strengthen customer payment performance for a long-term contract opportunity in Greensboro, North Carolina. This position focuses on maintaining healthy account status through consistent follow-up, clear communication, and accurate documentation. The ideal candidate brings experience handling both commercial and consumer collection activity while working collaboratively with internal teams to resolve billing concerns and reduce outstanding balances. Responsibilities: • Contact customers regarding overdue balances through phone, email, and written communication while maintaining a solutions-focused approach • Review aging reports and account histories to prioritize collection efforts and drive timely payment resolution • Investigate billing questions, payment discrepancies, and account issues by partnering with customers and internal departments • Maintain complete and accurate records of collection activity, payment commitments, and follow-up actions in the appropriate systems • Support commercial and consumer collections by applying established collection practices across a variety of account types • Monitor outstanding receivables and escalate high-risk or severely past-due accounts when additional action is needed • Reconcile account details and assist with resolving invoice-related concerns that may delay payment • Contribute to process continuity by adapting to updates in tools or workflows when collection operations require operational changes
2026-07-24T00:00:00Z

Collections Specialist

Austin, TX
onsite
Temporary / Contract
25 - 26 USD / Hourly
<ul><li>The Accounts Receivable Specialist manages the company's inflow and provides excellent customer service to internal and external customers</li><li>As an Accounts Receivable Specialist, you will support cash application and overall Accounts Receivable (AR) accounting by ensuring accurate and timely documentation, while also managing various transactions submitted to the team</li><li>You will assist with the weekly and month-end close accounting processes, ensuring completion of all related checklists, and support various AR activities including cash receipts, adjustments, and communication with Sales for chargebacks and deductions</li><li>You will maintain organized filing for all AR and deposit documentation, issue credit notes, process transactions, support the Finance and Sales teams with customer credit requests, and assist with audit documentation while striving to meet or exceed Key Performance Indicators (KPIs) and identify solutions for continuous improvement</li></ul>
2026-07-27T00:00:00Z

Collections Specialist

Dallas, TX
onsite
Temporary to Hire
28.5 - 34 USD / Hourly
We are looking for a Collections Specialist to support business-to-business receivables activity for a growing team. This contract opportunity with potential for a long-term role is ideal for someone who can balance strong customer communication with disciplined follow-through to improve cash flow and reduce overdue balances. The person in this role will manage collection efforts across a wide range of account statuses, partner with internal and external stakeholders to address payment obstacles, and help maintain accurate account records. Responsibilities: • Oversee an assigned portfolio of commercial accounts and follow a daily outreach plan based on priority, risk, and aging status. • Conduct collection activity throughout the full receivables cycle, including courtesy reminders, past-due follow-up, and escalation of seriously overdue balances when needed. • Monitor outstanding invoices and coordinate with customers to secure payment commitments, clarify billing questions, and reduce unresolved past-due amounts. • Maintain visibility into open disputes by documenting issues, engaging the appropriate resolution owners, and following through until closure. • Review account aging trends to identify collection risks, recommend next steps, and support timely recovery of outstanding balances. • Reconcile customer accounts by investigating unapplied cash, invoice discrepancies, and payment variances to ensure accurate balances. • Apply knowledge of pay-when-paid contract terms when assessing collection strategy and determining appropriate follow-up actions. • Build strong client relationships through clear, consistent communication that supports both payment resolution and customer satisfaction.
2026-07-29T00:00:00Z

Collections Specialist

Houston, TX
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are seeking a motivated and detail-oriented Accounts Receivable Collections Specialist to join a growing finance team in Houston. This role is responsible for managing a portfolio of customer accounts, reducing delinquencies, resolving payment discrepancies, and partnering with internal stakeholders to drive timely collections.The ideal candidate thrives in a fast-paced environment, enjoys building relationships, and has a proven track record of managing collections activities while delivering exceptional customer service. Key Responsibilities<ul><li>Make high-volume outbound collection calls and send collection-related communications to customers and internal partners.</li><li>Manage and maintain an assigned portfolio of accounts to ensure timely payment and resolution of outstanding balances.</li><li>Research and resolve payment discrepancies, short payments, disputes, credits, and account reconciliations.</li><li>Monitor aging reports and proactively work to reduce delinquent balances.</li><li>Partner with sales and operational teams to obtain required documentation and support account resolution.</li><li>Conduct regular meetings with internal stakeholders to review account aging and collection strategies.</li><li>Escalate collection issues when necessary to accelerate payment resolution.</li><li>Prepare and present reporting on account status, delinquency trends, and collection activities.</li><li>Manage credit hold accounts and work to resolve issues promptly to avoid service disruptions.</li><li>Maintain accurate account documentation and collection notes.</li><li>Provide exceptional customer service to both internal and external business partners.</li><li>Meet established collection goals, productivity targets, and department performance metrics.</li></ul>
2026-07-31T00:00:00Z

Collections Specialist

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. Collections Outreach:· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.· Implement effective collection strategies to recover outstanding balances.Negotiation and Resolution:· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.· Resolve disputes and address customer inquiries related to overdue payments.Payment Reconciliation:· Reconcile customer payments with outstanding balances.· Ensure accuracy in recording and tracking payments received.Documentation and Record Keeping:· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.· Document any agreements made with customers regarding payment plans.Reporting and Analysis:· Generate and analyze reports on accounts receivable aging and collection performance.· Provide insights into trends, challenges, and potential areas for improvement.Credit Risk Assessment:· Assess the creditworthiness of customers and recommend appropriate credit limits.
2026-07-31T00:00:00Z

Collections Specialist

Indianapolis, IN
onsite
Temporary to Hire
21 - 24 USD / Hourly
Commercial Collections Specialist (Contract-to-Hire)Location: North of Downtown Indianapolis, INSchedule: Hybrid (3 days in office, 2 days remote after training)Employment Type: Contract-to-Hire Our client, a growing service-based organization located just north of downtown Indianapolis, is seeking a Commercial Collections Specialist to join their team on a contract-to-hire basis. This position is ideal for a professional who enjoys building relationships with customers while maintaining a strong focus on collections, account resolution, and cash flow management. The role will be fully in-office during the initial 3–4 week training period and will transition to a hybrid schedule of 3 days in the office and 2 days remote once training is successfully completed. Key Responsibilities<ul><li>Manage a portfolio of commercial accounts and ensure timely collection of outstanding balances</li><li>Contact customers via phone and email to resolve past-due invoices and payment discrepancies</li><li>Research, identify, and resolve billing issues that may impact payment timelines</li><li>Monitor accounts receivable aging reports and prioritize collection efforts</li><li>Maintain detailed collection notes and customer communication records</li><li>Collaborate with internal departments including billing, customer service, and operations to resolve account issues</li><li>Negotiate payment arrangements when appropriate and follow up to ensure commitments are met</li><li>Reconcile customer accounts and investigate unapplied payments or deductions</li><li>Assist with month-end reporting and collections-related projects as needed</li></ul>What You'll Gain<ul><li>Opportunity to join a stable and growing Indianapolis-area organization</li><li>Hybrid work schedule after training</li><li>Collaborative team environment</li><li>Potential for permanent employment based on performance and business need</li></ul>If you're a motivated collections professional looking for your next opportunity, we'd love to hear from you. Apply today to learn more.
2026-07-23T00:00:00Z

Collections Specialist

Hermitage, PA
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Collections Specialist to join a Financial Services organization in Hermitage, Pennsylvania in a Contract to permanent capacity. This position is ideal for someone who combines strong communication skills with a customer-focused approach and can handle overdue account conversations with tact and care. The role centers on helping customers address outstanding balances, coordinating practical payment solutions, and maintaining accurate account records in a fast-paced onsite environment. Responsibilities: • Oversee follow-up efforts for delinquent accounts and work to secure timely resolution of outstanding balances. • Speak with customers to discuss account status, answer questions, and guide payment conversations in a respectful and thorough manner. • Arrange installment plans and monitor ongoing payment commitments to support successful account recovery. • Record customer interactions, balance updates, and payment activity with a high degree of accuracy. • Use Excel to organize account information, track collection activity, and maintain clear reporting details. • Investigate account concerns and collaborate on solutions that help resolve billing or payment-related issues. • Deliver a positive service experience during sensitive financial discussions while balancing company collection goals. • Maintain careful attention to detail across daily collection tasks, documentation, and follow-up actions.
2026-07-30T00:00:00Z

Collections Specialist

Milford, MA
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a Collections Specialist to support a detail-oriented services organization. This long-term contract opportunity is ideal for someone who can manage receivables with accuracy, communicate effectively with customers and vendors, and help maintain steady cash flow. The person in this role will contribute to day-to-day collection efforts while assisting with billing-related activities and additional finance projects as needed. Responsibilities: • Oversee assigned accounts receivable balances and follow up on outstanding invoices to encourage timely payment. • Contact customers and external partners by phone and email to resolve past-due balances and clarify payment status. • Review account activity, research discrepancies, and work with internal teams to address billing or credit issues affecting collections. • Maintain detailed records of collection efforts, payment commitments, and account updates within company systems. • Support billing and collection processes by preparing account information, reconciling balances, and escalating complex issues when necessary. • Partner with vendors or other stakeholders on outreach related to payment matters and account resolution. • Assist with special projects within the finance function, including process support tied to accounts receivable operations.
2026-07-31T00:00:00Z

Collections Specialist

Landover, MD
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Landover, Maryland. As part of the wholesale distribution industry, this role involves managing and optimizing collection processes to ensure timely payments. This is a long-term contract position, offering an excellent opportunity to work in a dynamic and detail-oriented environment. Responsibilities: • Oversee commercial and consumer collection activities to ensure timely recovery of outstanding payments. • Manage credit and collections processes, including analyzing accounts and resolving disputes. • Communicate effectively with clients to address billing and payment concerns while maintaining positive relationships. • Handle business-to-business (B2B) collections with a focus on accuracy and attention to detail. • Monitor aging reports and follow up on overdue accounts to reduce delinquencies. • Collaborate with internal teams to streamline collection procedures and improve efficiency. • Ensure compliance with company policies and industry regulations in all collection efforts. • Prepare detailed reports on collection activities and account statuses for management review. • Identify areas for improvement within the collections process and recommend solutions. • Maintain accurate records of all collection actions and communications.
2026-07-28T00:00:00Z

Collections Specialist

Danvers, MA
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a Collections Specialist to support audit-related collections activities for a Contract position based in Massachusetts. This role focuses on reviewing account balances, following established collection procedures, and helping maintain accurate documentation tied to billing and receivables. The ideal candidate brings a strong understanding of commercial and consumer collections and can work effectively in a detail-driven environment. Responsibilities: • Review outstanding commercial and consumer accounts to identify collection priorities and support audit-related activities. • Contact customers regarding past-due balances, payment status, and billing questions while maintaining a detail-oriented approach. • Maintain clear and accurate records of collection efforts, account updates, and supporting documentation. • Reconcile account information by verifying invoices, payments, credits, and open balances. • Assist with billing collection workflows to help improve consistency and readiness for audit review. • Collaborate with internal teams to resolve discrepancies, clarify account details, and support timely payment processing. • Monitor collection activity against established procedures and escalate issues that require additional review.
2026-08-01T00:00:00Z

Collections Specialist

Houston, TX
onsite
Temporary / Contract
25 - 26 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support a construction and contractor business in Houston, Texas. This Contract position is ideal for someone who can manage a fast-paced commercial collections workload while maintaining professionalism with customers and internal stakeholders. The role focuses on recovering outstanding balances, reviewing account activity, and helping improve cash flow through thoughtful follow-up and payment resolution. Candidates who are comfortable with financial systems, Excel, and credit-related processes will be well suited for this opportunity. Responsibilities: • Manage business-to-business collections activities by contacting customers regarding overdue balances and driving timely payment resolution. • Place a high volume of outbound calls and follow-up communications to maintain momentum on past-due accounts. • Arrange practical payment schedules with customers when full repayment is not immediately possible. • Support credit-related processes by assisting with the setup and review of customer credit arrangements and account terms. • Investigate accounts receivable discrepancies, including unapplied cash, partial payments, and tax-exempt billing situations. • Review account details and payment history to identify issues, resolve outstanding questions, and recommend next steps. • Record collection activity accurately in Oracle, HighRadius, or similar enterprise systems to maintain current account documentation. • Use Excel to track account status, organize collection efforts, and support reporting on outstanding receivables. • Perform effectively in a deadline-driven environment while balancing collection priorities across a large portfolio of accounts.
2026-07-31T00:00:00Z

Collections Specialist

Fresno, CA
onsite
Temporary to Hire
20 - 24 USD / Hourly
We are looking for a Collections Specialist to support receivables activities for a manufacturing business in Fresno, California. This contract position with permanent potential is ideal for someone with at least two years of experience managing both commercial and consumer collections while maintaining professionalism in customer interactions. The person in this role will help improve cash flow, resolve outstanding balances, and partner with internal teams to address billing and account concerns efficiently. Responsibilities:• Manage outreach for past-due accounts across commercial and consumer portfolios, using phone, email, and written communication to secure timely payment.• Review aging reports and account status details to prioritize collection efforts and follow up on delinquent balances.• Work with customers to clarify invoices, research payment issues, and help resolve disputes that may delay collections.• Maintain accurate records of collection activity, payment commitments, and account updates within internal systems.• Coordinate with billing, credit, and accounts receivable teams to support account reconciliation and improve collection results.• Monitor payment trends and escalate higher-risk accounts when additional review or action is needed.• Assist with credit and collections processes that support consistent cash application and stronger account management.• Contribute to process updates and operational changes related to collections workflows as assigned.
2026-07-21T00:00:00Z

Collections Specialist

Miami, FL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Collections Specialist to support receivables recovery efforts for an organization based in Miami, Florida. This Long-term Contract position is ideal for someone who can manage both commercial and consumer accounts while maintaining a detail-oriented and customer-focused approach. The person in this role will help reduce outstanding balances, resolve billing-related concerns, and contribute to consistent cash flow through effective follow-up and sound collection practices. Responsibilities: • Contact commercial and consumer account holders to secure payment on overdue balances through phone, email, and other appropriate communication methods. • Review aging reports and account histories to prioritize collection activity and determine the most effective next steps for recovery. • Investigate billing questions, payment discrepancies, and account issues in order to support timely resolution and prevent delays in collection. • Maintain accurate records of collection efforts, customer interactions, promised payments, and account status updates. • Work with internal teams to clarify invoice details, confirm balances due, and address disputes that may affect payment timing. • Monitor payment commitments and follow up consistently to ensure agreed-upon resolutions are completed as scheduled. • Apply established credit and collection procedures to manage delinquent accounts while preserving positive business relationships. • Identify accounts requiring escalation and communicate risk, nonpayment trends, or unresolved issues to the appropriate stakeholders.
2026-07-23T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Collections Specialist to support commercial receivables activities for a construction and contractor-focused organization in Charlotte, North Carolina. This Long-term Contract opportunity is well suited for someone who can manage business-to-business collections with professionalism, maintain strong customer relationships, and help protect cash flow through timely follow-up and sound credit judgment. The ideal candidate brings experience working with commercial accounts and is comfortable reviewing credit-related information while partnering with internal teams to resolve outstanding balances. Responsibilities: • Manage business-to-business collection efforts for commercial accounts by contacting customers, following up on past-due balances, and documenting account activity accurately. • Review aging reports regularly to prioritize collection actions and reduce outstanding receivables in a timely manner. • Evaluate credit-related information and assist with processing credit applications to support informed account decisions. • Partner with sales, customer service, and accounting teams to investigate billing questions, payment disputes, and account discrepancies. • Communicate professionally with clients to negotiate payment timing, secure commitments, and maintain positive business relationships. • Support credit approval activities by reviewing account history and escalating higher-risk situations when appropriate. • Maintain complete and organized records of collection correspondence, payment arrangements, and account status updates.
2026-07-31T00:00:00Z

Collections Specialist

Morristown, TN
onsite
Temporary / Contract
20.9 - 22 USD / Hourly
<ul><li>Position: Collections Customer Service Specialist (Contract Role)</li><li>Location: 1631 E. Andrew Johnson Highway, Morristown, TN 37814</li><li>TYPE: 100% ONSITE</li><li>Required Experience: 2-3 years</li><li>Hourly Pay Range: $20 - $21 per hour</li></ul> Job Description:<ul><li>Minimize delinquent debt through appropriate telephone collection activities.</li><li>Develop and improve customer relations and provide exceptional service to all customers both in person and over the phone.</li><li>Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.</li><li>Minimize delinquent debt by calling customers and collecting on past-due accounts.</li><li>Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy. (this would need a waiver to be signed for any candidate that was going to accept cash payments)</li><li>Comply with all company policies and all State and Federal lending regulations; title recording and maintain report.</li><li>Data entry of loan application and documents.</li><li>Other duties as assigned by leadership, including filing, organizing, and other clerical work.</li></ul> Duties and responsibilities:<ul><li>Provide exceptional service to all customers.</li><li>Process credit loan applications and use product knowledge to present loan solutions to current and potential customers.</li><li>Maintain office cash with accuracy and proper security.</li><li>Grow account volume through good judgment and effective customer solicitations in the branch and by telephone.</li><li>Minimize delinquent debt through calling customers and collecting on past-due accounts.</li><li>Receive, track, and post all payments and fees to customer accounts in compliance with Company Policy.</li><li>Transport money and deposits to and from bank.</li><li>Other duties as assigned by leadership.</li></ul>
2026-07-28T00:00:00Z

Collections Specialist

Austin, TX
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Collections Specialist to support a Financial Services team in Texas. This long-term contract opportunity is ideal for someone who is confident managing a heavy volume of customer calls while delivering detail-oriented account support and payment collection services. The position focuses on reducing delinquent balances, maintaining accurate account records, and assisting with administrative tasks in a fast-paced call center environment. Responsibilities: • Contact customers by phone to discuss overdue accounts, arrange payments, and work toward resolving outstanding balances. • Record and apply payments, charges, and related account activity accurately while following established procedures. • Maintain account documentation and reports with careful attention to lending requirements and applicable state and federal regulations. • Enter loan application details and supporting information into internal systems with a high level of accuracy. • Manage frequent inbound and outbound calls while providing clear, respectful, and solutions-focused customer service. • Support daily office operations through filing, document organization, and other clerical duties assigned by leadership.
2026-07-28T00:00:00Z

Collections Specialist

Burnsville, MN
onsite
Temporary / Contract
25 - 35 USD / Hourly
We are seeking a confident and customer-focused Collections Specialist to take ownership of a significant aging receivables backlog. This individual must be comfortable having difficult conversations, holding customers accountable to payment commitments, and driving collections efforts while maintaining positive business relationships.The ideal candidate has a strong sense of urgency, excellent communication skills, and the ability to push back professionally when necessary. They are not afraid to ask tough questions, escalate issues appropriately, and challenge payment delays, all while providing a high level of customer service. Key Responsibilities:-Manage and reduce a large backlog of past-due accounts.-Contact customers by phone and email to secure payment and resolve delinquent balances.-Investigate and resolve billing disputes, short payments, and account discrepancies.-Negotiate payment arrangements and follow through on commitments.-Maintain detailed collection notes and account documentation.-Partner with internal teams including Sales, Customer Service, and Accounting to resolve issues impacting payment.-Escalate high-risk accounts when appropriate and recommend next steps.-Monitor aging reports and prioritize collection efforts to improve cash flow. Ideal Background:Prior experience in business-to-consumer (B2C) collections.Proven success working through high-volume aging or receivable backlogs.Strong negotiation and conflict-resolution skills.Ability to balance firmness with professionalism and customer service.Comfortable handling difficult conversations and pushing back when necessary.Highly organized, persistent, and results-driven.Experience with ERP systems and Microsoft Excel preferred.
2026-07-21T00:00:00Z

Collections Specialist

Hartland, WI
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a detail-focused Collections Specialist to join our team in Hartland, Wisconsin on a Contract basis. In this role, you will help stabilize receivables activity by pursuing overdue payments, reviewing account accuracy, and supporting administrative follow-through across billing records. This opportunity is well suited for someone who can work independently, stay organized in a fast-moving setting, and bring strong accounts receivable expertise to a short-term assignment. Responsibilities: • Monitor customer balances and take timely action to collect outstanding invoices through consistent outreach and follow-up. • Compare and reconcile receivable records across multiple platforms to confirm accuracy and resolve open account issues. • Review historical billing and payment information, correcting incomplete or inconsistent records to improve data integrity. • Use Excel to extract, organize, and analyze accounts receivable information for tracking, reporting, and status updates. • Work with internal partners to investigate billing questions, obtain missing support, and clear payment obstacles. • Assist with refining collection workflows and reporting practices to improve efficiency and visibility. • Maintain accurate notes and documentation on collection activity, account status, and resolution progress.
2026-07-30T00:00:00Z

Collections Specialist

Arlington Heights, IL
onsite
Permanent / Full Time
45000 - 60000 USD / Yearly
We are looking for a Collections Specialist to support mortgage servicing operations by engaging with borrowers, resolving early-stage delinquency, and helping protect account performance. This role focuses on accounts that are past due through roughly 90 days and requires thoughtful communication, accurate documentation, and consistent follow-through. Based in Palatine, Illinois, the position works closely with internal teams to address borrower concerns, secure payments, and route accounts for additional assistance when appropriate. Responsibilities: • Oversee a portfolio of past-due mortgage accounts and complete daily collection activities in line with service expectations and established timelines. • Speak with borrowers to review payment history, understand the reasons for delinquency, and explain available options for bringing loans current. • Accept payments, record promises to pay, and maintain complete account notes within servicing platforms. • Arrange repayment solutions that align with company procedures, investor requirements, and servicing guidelines. • Examine transaction records, prior correspondence, and loan activity to resolve borrower questions and support collection efforts. • Track delinquency reports, work queues, and follow-up items to ensure exceptions and unresolved issues are addressed promptly. • Recognize when a borrower may need longer-term assistance and coordinate transfer or referral to the Loss Mitigation team. • Partner with internal departments to clear account discrepancies, respond to servicing-related concerns, and improve borrower support outcomes. • Use dialer tools, workflow systems, reporting applications, and related technology to manage workload efficiently. • Contribute to user testing, procedural revisions, operational enhancements, and other assigned projects as business needs evolve.
2026-07-24T00:00:00Z

Collections Specialist

Oceanside, CA
onsite
Temporary / Contract
27 - 33 USD / Hourly
A well-established manufacturing company is seeking a Collections Specialist who can balance professionalism with persistence. You'll partner with customers and internal accounting teams to resolve outstanding balances while maintaining positive business relationships.Responsibilities<ul><li>Contact customers regarding past-due invoices</li><li>Review aging reports and prioritize collection efforts</li><li>Research payment discrepancies and resolve billing issues</li><li>Negotiate payment arrangements when appropriate</li><li>Document collection activities within the accounting system</li><li>Partner with Sales and Customer Service to resolve account concerns</li><li>Prepare weekly collection status reports</li></ul>
2026-07-27T00:00:00Z

Collections Specialist

Lemoyne, PA
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a motivated Collections Specialist to join our client in Harrisburg, Pennsylvania. This position that offers the opportunity to work in a dynamic, fast-paced environment where strong customer service skills and attention to detail are essential. The company has extremely low turnover, as they truly invest in their employee growth, so this is a great career opportunity for anyone looking to enter or continue in the collections field! Responsibilities:• Manage a high volume of accounts, ensuring timely and efficient collection of outstanding balances.• Conduct outreach to customers via phone and email to discuss payment solutions and resolve any billing disputes.• Maintain accurate records of customer interactions and payment agreements in the system.• Review aging reports regularly to prioritize accounts needing immediate attention.• Collaborate with internal teams to address discrepancies and improve collection processes.• Provide exceptional customer service by addressing inquiries and fostering positive relationships.• Ensure compliance with company policies and relevant regulations during all collection activities.• Prepare detailed reports on collection progress and account statuses for management review.
2026-07-30T00:00:00Z

Collections Specialist

Pittsburgh, PA
onsite
Temporary / Contract
22 - 26 USD / Hourly
Description of Position:We are looking for a dedicated Collections Specialist in Pittsburgh, Pennsylvania. This role involves managing commercial and consumer collections, ensuring timely payments, and maintaining positive relationships with clients. The ideal candidate will have a strong background in credit and billing collection processes. Responsibilities:• Handle commercial and consumer collections with a focus on reducing outstanding balances.• Review and monitor accounts to identify overdue payments and ensure timely follow-up.• Communicate professionally with clients to resolve payment discrepancies and negotiate payment plans.• Maintain accurate and up-to-date records of collection activities.• Collaborate with the billing department to address invoice issues and ensure proper documentation.• Analyze credit data and payment history to assess account risks.• Implement effective collection strategies to meet departmental goals.• Provide regular reports on collection progress and account statuses.• Ensure compliance with company policies and regulations during all collection activities.• Assist in improving collection processes to enhance efficiency. Requirements Of the Position• Proven experience in commercial and consumer collections.• Strong understanding of credit and billing collection processes.• Excellent communication and negotiation skills.• Proficiency in maintaining detailed and accurate records.• Ability to analyze credit data and assess financial risk.• Familiarity with relevant laws and regulations governing collections.• Skilled in using collection and billing systems.• Detail-oriented with strong organizational abilities. Location: This position is an onsite position in Pittsburgh, PA and free parking is provided onsite! Duration: Candidates are being considered on a contract-to-hire basis for this role. Hours: Candidates will be expected to work 40 hours per week. If you are interested in being considered for this Collections role and you have relevant experience, please apply online via the Robert Half website or via the Robert Half app. After applying to this collections role, please CALL immediately at 412-471-5946 to confirm your application has been received! Ask for Carrie, Dan or Aimee and please reference Job #03730-0013464733 when calling!
2026-07-27T00:00:00Z