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106 results for Records Specialist jobs

Collections Specialist

Salt Lake City, UT
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for a Collections Specialist to support account resolution efforts in Salt Lake City, Utah while preserving strong customer relationships. This position focuses on contacting customers about overdue balances, investigating payment concerns, and keeping account records current and accurate. The ideal candidate is comfortable discussing payment matters, works carefully with financial details, and contributes to consistent cash flow through organized follow-up and reporting. Responsibilities: • Contact customers to address overdue invoices and encourage timely payment arrangements. • Work with customer accounts receivable teams to research billing questions and remove obstacles to payment. • Record all collection activity thoroughly so account histories remain clear, accurate, and up to date. • Identify higher-risk or unresolved accounts and elevate them to management with relevant status details. • Prepare and maintain daily reports related to collections activity, account aging, and financial updates. • Share regular progress summaries with leadership on account status, payment trends, and outstanding issues. • Support related accounts receivable and collection tasks as business needs require.
2026-06-15T00:00:00Z

Collections Specialist

Hatfield, PA
onsite
Temporary / Contract
23 - 23 USD / Hourly
We are looking for a Collections Specialist to join a machinery manufacturing organization in Hatfield, Pennsylvania. This fully onsite opportunity is a Long-term Contract position suited for someone who is detail oriented and has strong accounts receivable, collections, and credit analysis experience. The person in this role will support timely payment activity, strengthen cash flow, and work closely with internal partners to resolve account issues efficiently. Responsibilities:• Manage business and customer account collections by following up on outstanding balances and driving timely payment resolution.• Review aging reports and prioritize delinquent accounts to reduce past-due receivables and minimize credit risk.• Communicate with customers by phone and email to address payment delays, clarify account details, and negotiate appropriate next steps.• Investigate billing concerns and coordinate with internal teams to resolve disputes that may impact payment timelines.• Perform credit-related analysis to help assess account status and support informed collection strategies.• Maintain accurate records of collection activity, customer commitments, and account updates within company systems and spreadsheets.• Use Excel and internal software tools to track receivables, monitor trends, and prepare status updates for management.• Partner with finance and cross-functional stakeholders to improve collection results and support overall accounts receivable performance.
2026-06-17T00:00:00Z

Collections Specialist

Victor, NY
onsite
Temporary / Contract
25 - 26.5 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable activities for a manufacturing organization in Victor, New York. This Long-term Contract position focuses on managing commercial and consumer collections, maintaining positive customer relationships, and helping improve cash flow through consistent follow-up and resolution of outstanding balances. The ideal candidate brings strong knowledge of collection practices, billing coordination, and credit-related processes while working accurately in a fast-paced environment. Responsibilities: • Contact commercial and consumer customers regarding past-due accounts and guide timely payment resolution through careful follow-up. • Review open balances, research account history, and identify issues related to billing, payment status, or disputed charges. • Coordinate with internal teams to resolve invoice concerns and remove obstacles that may delay account settlement. • Maintain accurate records of collection activity, customer communications, payment commitments, and account updates. • Monitor aging reports and prioritize collection efforts based on risk, account status, and outstanding balance levels. • Support credit and collections operations by evaluating account trends and escalating complex or high-risk situations when needed. • Assist with billing collection activities by reconciling account discrepancies and confirming proper application of payments.
2026-06-09T00:00:00Z

Collections Specialist

Middlesex, NJ
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for collections, accounts receivable, billing, and more! Responsibilities:• Reach out to customers regarding past-due balances, provide updates on account status, and communicate anticipated payment timelines.• Handle credit card payments and related authorizations accurately while assisting with accounts receivable and collection activities.• Review account discrepancies, reconcile payment issues, and support the resolution of billing variances in a timely manner.• Maintain accurate accounts receivable records by monitoring payments received, outstanding balances, and follow-up activity.• Address customer questions, concerns, and disputes related to invoices and billing, working to achieve prompt resolution.
2026-06-15T00:00:00Z

Collections Specialist

Greenville, SC
onsite
Temporary to Hire
18.5 - 22.5 USD / Hourly
We are looking for a Collections Specialist to help with account collections. If you have prior collections and/or call center experience, this may be a great opportunity for you! This role has a great incentive program in place for monthly bonuses based on KPIS. Responsibilities:• Contact consumers by phone through frequent outbound calling and handle incoming calls related to past-due accounts.• Review delinquent balances, discuss payment options, and work with customers to encourage timely resolution.• Document account activity, conversations, and payment commitments accurately within internal systems.• Follow established collection procedures and compliance guidelines during every customer interaction.• Prioritize daily account queues to ensure follow-up efforts are completed efficiently and consistently.• Address customer questions regarding account status, balances, and payment arrangements in a clear manner.
2026-06-17T00:00:00Z

Collections Specialist

Collierville, TN
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Collections Specialist to support business-to-business accounts in Collierville, Tennessee. This Long-term Contract position is ideal for someone who brings strong commercial collections experience, sharp analytical ability, and a collaborative approach to resolving payment issues. The right candidate will be comfortable working in a fast-moving environment, using data and communication skills to drive timely collections while maintaining positive customer relationships. Responsibilities: • Manage a portfolio of commercial accounts and follow up on outstanding balances through clear, timely communication. • Investigate payment delays, short-paid invoices, and account discrepancies to identify root causes and support resolution. • Work closely with internal teams and external customers to address billing-related concerns and improve collection outcomes. • Use Excel and system-based reporting tools to track account activity, document follow-up efforts, and monitor aging trends. • Maintain accurate records of collection actions, customer responses, and next steps within the company system. • Prioritize daily collection efforts based on risk, aging, and account status to help improve cash flow performance. • Adapt to evolving processes, team priorities, and business needs while contributing to a flexible, solutions-focused work environment.
2026-06-15T00:00:00Z

Collections Specialist

Addison, IL
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a wholesale distribution organization in Addison, Illinois. This Long-term Contract position focuses on maintaining healthy aging balances, processing customer payments, and assisting with account review and follow-up. The ideal candidate is comfortable working with financial records, understands core accounting concepts, and can help reduce outstanding portfolio backlogs through accurate and timely collection support. Responsibilities:• Review aging reports regularly to identify overdue balances and prioritize collection efforts.• Assist with reconciling customer accounts by researching discrepancies and matching payments to outstanding invoices.• Process credit card payments accurately and ensure transactions are recorded correctly in the appropriate accounts.• Support the resolution of backlog items across assigned portfolios through consistent follow-up and documentation.• Apply knowledge of debits and credits when reviewing account activity and investigating payment issues.• Work with accounts receivable information to help maintain accurate balances and improve collection performance.• Use basic Excel functions to organize account details, track payment activity, and update collection records. The salary range for this position is $22 to $27/hour, plus bonus. Benefits are available including medical, vision, and dental, and life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company's 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. Learn more at roberthalfbenefits.com/resources. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-06-09T00:00:00Z

Collections Specialist

Plaquemine, LA
onsite
Temporary / Contract
19 - 21 USD / Hourly
We are looking for a Collections Specialist to support member account resolution for a credit union in Plaquemine, Louisiana. This long-term contract opportunity is ideal for someone who combines strong collections knowledge with a service-focused approach to helping members navigate payment solutions. In this role, you will manage past-due accounts with care, maintain accurate documentation, and work closely with internal partners to promote positive member experiences and account accuracy. Responsibilities:• Oversee collection activities for delinquent member accounts and pursue timely resolution through detail-oriented outreach and follow-up.• Speak with members about account balances, repayment options, and current account standing while maintaining a respectful and solutions-oriented approach.• Respond to questions and concerns with a high level of customer care, helping members understand available paths toward resolving outstanding obligations.• Record all conversations, commitments, and payment arrangements accurately within account management systems to ensure complete documentation.• Partner with colleagues across internal departments to address account discrepancies and support a smooth member experience.• Evaluate individual account situations and recommend practical payment solutions that align with member needs and credit union guidelines.• Monitor account activity and payment progress to ensure follow-through on agreed arrangements and identify when additional action is needed.
2026-06-09T00:00:00Z

Collections Specialist

Tampa, FL
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for an experienced Collections Specialist to support business-to-business receivables activities for a long-term contract opportunity in Tampa, Florida. This position is ideal for someone who can manage a high-volume portfolio, communicate professionally with commercial clients, and use Excel to track payment activity and account status. The role offers virtual training and requires someone who is detail oriented and can balance strong follow-up skills with accurate reporting and documentation. Responsibilities: • Manage a portfolio of commercial accounts and drive timely payment resolution through consistent outreach and follow-up. • Contact business customers by phone and email to address overdue balances, clarify billing issues, and negotiate appropriate payment arrangements. • Maintain accurate records of collection activity, payment commitments, disputes, and account updates within internal systems. • Use Excel tools such as VLOOKUPs and PivotTables to organize account data, identify collection trends, and support reporting needs. • Review aging reports regularly to prioritize collection efforts and reduce outstanding receivables across an assigned workload. • Partner with billing, credit, and internal stakeholders to investigate discrepancies and resolve issues affecting account payment. • Monitor a high-volume workload of approximately 286 accounts while meeting productivity and service expectations. • Participate in virtual onboarding and training while quickly adapting to established collection procedures and team workflows.
2026-06-17T00:00:00Z

Collections Specialist

Richardson, TX
onsite
Temporary to Hire
24.7 - 28.6 USD / Hourly
We are looking for a Collections Specialist to support portfolio management activities for a growing team in Richardson, Texas. This contract opportunity is ideal for someone who can confidently engage customers, resolve past-due account issues, and deliver a high-quality service experience in both English and Spanish. The person in this role will balance account follow-up, payment negotiations, and accurate documentation while helping maintain strong portfolio performance. Responsibilities: • Contact customers regarding overdue balances and guide discussions toward practical repayment solutions. • Negotiate payment arrangements that align with account status and company guidelines. • Investigate account details and use research methods to locate hard-to-reach customers when needed. • Address customer questions related to billing, account status, and collection activity with clarity and courtesy. • Draft and send collection notices, follow-up communications, and other account-related correspondence. • Maintain thorough records of customer interactions, commitments, disputes, and account updates in the appropriate systems. • Assist with workout plans, write-off-related processes, and other portfolio support activities as required. • Compile delinquency data and help prepare recurring reports that track account performance and collection progress.
2026-06-17T00:00:00Z

Collections Specialist

Huntersville, NC
onsite
Permanent / Full Time
54000 - 58240 USD / Yearly
We are looking for a Collections Specialist to support the national accounts team in Huntersville, North Carolina. This position focuses on reducing aged receivables, strengthening account follow-up practices, and ensuring payment activity aligns with customer billing portals and internal records. The ideal candidate is comfortable managing high-volume business accounts, working through complex outstanding balances, and using Excel to organize and analyze receivables data. Responsibilities: • Manage collection efforts for a large portfolio of business accounts with significant past-due balances and complex service-related invoices. • Review aging reports in depth, prioritize overdue receivables, and take action to reduce long-outstanding balances across national accounts. • Reconcile account details between internal records and customer payment portals to confirm billing accuracy and support timely collections. • Assist with customer portal access, setup, and maintenance for collection and billing activities when account requirements vary by client. • Use Excel tools such as filters, lookup functions, and pivot tables to maintain accurate aging data and identify collection trends. • Partner closely with accounting, billing, and operations teams to resolve disputes, clarify account status, and improve payment follow-up. • Keep detailed records of collection activity, customer communication, and resolution progress to support reporting and account visibility. • Contribute to a fast-paced onsite receivables environment while helping balance workload coverage across the accounts receivable team.
2026-05-20T00:00:00Z

Collections Specialist

Brooklyn, NY
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for a Collections Specialist to support a nonprofit-affiliated property management organization in Brooklyn, New York. This Contract position is ideal for someone who can manage commercial receivables with accuracy, maintain organized records, and communicate effectively with tenants and internal stakeholders. The role calls for strong follow-through, sound judgment, and the ability to keep accounts current through timely outreach and careful reconciliation. Responsibilities: • Monitor commercial accounts to identify overdue balances and take prompt action to secure payment. • Communicate with tenants and other stakeholders by phone, email, and written correspondence to resolve outstanding receivables professionally. • Review account activity in detail, reconcile discrepancies, and ensure payment records are accurate and up to date. • Maintain thorough documentation of collection efforts, payment arrangements, disputes, and account status changes. • Partner with property management, finance, and related teams to address billing questions and support timely resolution of account issues. • Use Yardi and other internal systems to track receivables, update account information, and produce relevant aging or status reports. • Escalate delinquent accounts as needed while following organizational policies and established collection procedures.
2026-06-17T00:00:00Z

Collections Specialist

McKinney, TX
onsite
Temporary / Contract
23 - 30 USD / Hourly
The Collections Specialist is responsible for managing outstanding accounts and ensuring timely collection of payments while maintaining positive customer relationships. This role works closely with customers and internal teams to resolve billing issues, track overdue balances, and support overall cash flow. The ideal candidate is persistent, professional, and comfortable handling high-volume collections activity in a fast-paced environment.
2026-06-02T00:00:00Z

Collections Specialist

Irving, TX
onsite
Temporary / Contract
26 - 28 USD / Hourly
We are seeking a results-driven Collections Specialist to manage outstanding receivables and support the organization’s cash flow objectives. This role is responsible for monitoring customer accounts, resolving payment issues, and ensuring timely collection of outstanding balances while maintaining positive client relationships.Key Responsibilities:<ul><li>Monitor accounts receivable aging and follow up on past-due invoices</li><li>Contact customers via phone and email to collect outstanding payments</li><li>Investigate and resolve billing discrepancies and payment issues</li><li>Negotiate payment plans when necessary and document agreements</li><li>Maintain accurate records of collection activities and account status</li><li>Collaborate with internal teams (billing, sales, customer service) to resolve issues</li><li>Prepare reports on collection status, trends, and risk accounts</li><li>Ensure compliance with company policies and applicable regulations</li></ul>
2026-06-15T00:00:00Z

Collections Specialist

Hinsdale, IL
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a skilled Collections Specialist to join a wholesale distribution team in Oak Brook, Illinois on a Long-term Contract basis. This position focuses on maintaining accurate customer accounts by supporting collections, cash posting, credit activity, deductions review, and returns processing. The role is well suited for someone who can manage detailed transactional work, communicate effectively across teams, and help keep financial operations moving efficiently during busy periods. Responsibilities:• Investigate open balances, short payments, and deduction claims to identify underlying issues and determine the appropriate resolution path.• Manage a high volume of deduction items, keeping organized records and status updates in Excel for tracking and follow-through.• Apply customer payments, including handling exceptions that require manual posting when transactions do not load automatically.• Review bank-related posting issues, complete manual cash application tasks, and coordinate with technical teams to ensure finalized files are processed correctly.• Enter and manage customer credit requests through the designated workflow system, ensuring approvals move forward in a timely manner.• Issue approved credits, help reduce aging backlogs, and support related credit and rebill activity as business needs require.• Record customer returns in the enterprise system through manual entry while maintaining accuracy and proper documentation.• Work closely with internal departments and external business contacts to resolve questions related to balances, returns, deductions, and credit matters.• Contribute to month-end close activities by making sure cash application, returns, deductions, and credit transactions are completed accurately and on schedule. The salary range for this position is $22 to $26.50/hour, plus bonus. Benefits are available including medical, vision, and dental, and life and disability insurance. Employees hired for our FTEP Program are also eligible to enroll in our company's 401(k) or deferred compensation plan (if eligible). FTEP employees also earn paid time off for vacation, personal needs, and sick time and paid holidays. Learn more at roberthalfbenefits.com/resources. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-06-16T00:00:00Z

Collections Specialist

Shoreview, MN
onsite
Temporary / Contract
23 - 26.7 USD / Hourly
Robert Half is looking for a Collections Specialist! In the Collections role you will be responsible for calling members on delinquent accounts and assisting them in restoring good standing status with the institution. If you combine dynamic communication skills with a positive attitude and a professional demeanor, then you may thrive in this position. This is a contract employment opportunity. Call today! Your responsibilities in this role:- Handle inbound and outbound collections calls- Lead all billing and reporting activities according to deadlines- Handle all vendor inquiries- Maintain and update customer files to ensure data integrity- Call on all past due amounts and record all results in the system- Record all customer payments to the correct reports *Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment. Please submit your resume and call 651-293-3973 for review and consideration.
2026-06-11T00:00:00Z

Collections Specialist

New Brighton, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team in Minnesota in a contract capacity with the potential for a permanent role. This position supports mortgage and consumer collection activities through account follow-up, delinquency review, documentation handling, and compliance-focused communication. The ideal candidate brings strong organizational skills, sound judgment, and the ability to manage sensitive financial information while delivering accurate and timely support. Responsibilities:• Conduct outbound outreach to customers based on delinquency and account status reports to help resolve past-due balances.• Review accounts to identify appropriate collection or loss mitigation next steps and document activity with accuracy.• Prepare and send required notices, letters, and supporting documentation in accordance with internal procedures and regulatory expectations.• Maintain complete and up-to-date records of collection efforts, delinquency status, and account-level actions.• Communicate with investors, insurers, and other external partners regarding loan status, workout activity, foreclosure alternatives, bankruptcy matters, and related collection issues.• Assist with modification request processing and ensure reporting is completed correctly for applicable loan programs.• Compile delinquency and portfolio reports for leadership, investors, and other stakeholders as needed.• Support training efforts for new or existing team members and contribute to the achievement of departmental performance goals.• Stay informed on consumer protection requirements, mortgage servicing standards, and company policies while safeguarding confidential information. *Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment. Please submit your resume and call 651-293-3973 for review and consideration.
2026-06-09T00:00:00Z

Collections Specialist

Merrillville, IN
onsite
Temporary / Contract
21 - 25 USD / Hourly
We are looking for a Collections Specialist to support recovery efforts for consumer and commercial accounts within a banking environment in Merrillville, Indiana. This Long-term Contract position is ideal for someone with strong experience managing collection activities, resolving delinquent accounts, and communicating effectively with customers to secure payment arrangements. The role requires someone who is detail oriented and can balance customer service with effective account resolution while maintaining compliance with established collection practices. Responsibilities: • Manage a portfolio of past-due consumer and commercial accounts and take timely action to drive resolution. • Contact customers by phone and written communication to discuss outstanding balances and establish appropriate repayment plans. • Review account status, payment history, and supporting records to determine the best approach for collection activity. • Maintain accurate documentation of account interactions, payment commitments, and follow-up actions in internal systems. • Work closely with internal partners to address billing concerns, research discrepancies, and support account reconciliation. • Monitor delinquency trends and prioritize collection efforts based on account risk and aging. • Apply collection procedures in accordance with banking policies, regulatory expectations, and service standards. • Assist with updates to collection records or workflow processes when system or operational changes affect account management.
2026-06-03T00:00:00Z

Collections Specialist

Tampa, FL
onsite
Temporary / Contract
25.65 - 29.7 USD / Hourly
We are looking for a Collections Specialist to support business-to-business account recovery efforts for a long-term contract opportunity in Tampa, Florida. This position focuses on managing a high-volume portfolio, resolving outstanding balances professionally, and using Excel to organize account activity and reporting. The ideal candidate brings strong commercial collections experience, confidence working with data, and the ability to communicate effectively with customers while maintaining accuracy and follow-through. Responsibilities: • Manage a portfolio of approximately 286 business accounts and take consistent action to reduce overdue balances. • Contact commercial customers by phone and email to secure payment commitments, address disputes, and document collection activity. • Review aging reports, billing details, and account status to prioritize follow-up and improve recovery results. • Use Excel functions, including VLOOKUPs and pivot tables, to track trends, reconcile information, and support reporting needs. • Partner with internal teams to investigate billing concerns, resolve payment issues, and maintain accurate account records. • Monitor promise-to-pay arrangements and follow through with customers to ensure timely resolution of open invoices. • Participate in virtual training and apply established collection procedures, compliance standards, and customer service expectations in daily work.
2026-06-17T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Collections Specialist to support commercial receivables activities for a construction and contractor-focused organization in Charlotte, North Carolina. This Long-term Contract opportunity is well suited for someone who can manage business-to-business collections with professionalism, maintain strong customer relationships, and help protect cash flow through timely follow-up and sound credit judgment. The ideal candidate brings experience working with commercial accounts and is comfortable reviewing credit-related information while partnering with internal teams to resolve outstanding balances. Responsibilities: • Manage business-to-business collection efforts for commercial accounts by contacting customers, following up on past-due balances, and documenting account activity accurately. • Review aging reports regularly to prioritize collection actions and reduce outstanding receivables in a timely manner. • Evaluate credit-related information and assist with processing credit applications to support informed account decisions. • Partner with sales, customer service, and accounting teams to investigate billing questions, payment disputes, and account discrepancies. • Communicate professionally with clients to negotiate payment timing, secure commitments, and maintain positive business relationships. • Support credit approval activities by reviewing account history and escalating higher-risk situations when appropriate. • Maintain complete and organized records of collection correspondence, payment arrangements, and account status updates.
2026-06-04T00:00:00Z

Collections Specialist

Northvale, NJ
onsite
Temporary / Contract
27.55 - 31.9 USD / Hourly
We are looking for a Collections Specialist to support accounts receivable activities for an electronics organization in New Jersey. This long-term contract position focuses on maintaining healthy customer accounts, resolving outstanding balances, and partnering with clients to bring payment status current. The ideal candidate brings strong business-to-business collections experience, advanced Excel skills, and confidence working with SAP in a fast-paced work environment. Responsibilities: • Contact business customers regarding overdue invoices and drive timely resolution of outstanding balances. • Work directly with clients to review account status, clarify payment issues, and support efforts to restore accounts to good standing. • Monitor and maintain aging reports, identifying payment delay trends and prioritizing collection activity accordingly. • Record collection updates, payment commitments, and account actions accurately within SAP and related tracking tools. • Use Excel to organize receivables data, analyze past-due accounts, and prepare status reporting for internal stakeholders. • Coordinate with internal teams to address billing questions, reconcile discrepancies, and remove obstacles delaying payment. • Follow established collection procedures while maintaining positive customer relationships and consistent follow-up routines.
2026-06-16T00:00:00Z

Collections Specialist

Metuchen, NJ
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a Collections Specialist in Middlesex County, NJ. In this role you will be responsible for processing payments, following up on past due accounts, investigating inconsistencies, and more. If you have previous experience as a Collections Specialist and are looking for a new opportunity, this might be the role for you! Responsibilities:• Contact customers regarding outstanding invoices, explain account status, and outline expected payment timeframes.• Process credit card transactions and payment authorizations accurately while supporting overall collection efforts.• Investigate account inconsistencies, reconcile payment issues, and help resolve financial variances efficiently.• Respond promptly to billing-related inquiries, concerns, and disputes while helping resolve issues effectively.• Maintain organized records of receivables activity by tracking incoming payments, overdue balances, and collection progress.• Keep customer account information current by reviewing payment activity and updating records with accurate details.
2026-06-17T00:00:00Z

Collections Specialist

Lee, NH
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Commercial Collections Specialist for a long-term contract opportunity based in Lee, New Hampshire. This role focuses on maintaining healthy account balances through detail-oriented outreach, timely follow-up, and accurate documentation across both commercial and consumer accounts. The ideal candidate brings strong judgment, clear communication, and a practical understanding of credit and billing collection practices. Must have 3rd party collections experience! Responsibilities:• Contact commercial and consumer customers regarding past-due balances and work toward timely resolution of outstanding accounts.• Review account activity, payment status, and billing details to identify collection priorities and recommend next steps.• Maintain complete and accurate records of customer interactions, payment commitments, disputes, and follow-up actions.• Coordinate with internal teams to research account issues, clarify invoice questions, and support resolution of billing-related concerns.• Monitor aging reports and escalate high-risk or severely delinquent accounts when appropriate.• Negotiate payment arrangements within established guidelines while preserving positive customer relationships.• Apply collection procedures consistently to support compliance with company standards and credit practices.
2026-06-03T00:00:00Z

Collections Specialist

Baton Rouge, LA
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Collections Specialist to join our team in Baton Rouge, Louisiana on a Contract assignment. This role will focus on reducing outstanding accounts receivable balances by engaging with customers, reviewing delinquent accounts, and helping restore timely payment activity. The ideal candidate brings a strong background in collections, works comfortably with financial data, and can organize account follow-up with accuracy and professionalism. Responsibilities: • Contact customers regarding overdue balances and drive timely resolution of outstanding accounts receivable. • Review aging reports to identify delinquent accounts, prioritize collection efforts, and maintain consistent follow-up schedules. • Reconcile account discrepancies by researching billing issues, payment history, and supporting documentation. • Document collection activity, customer responses, and payment commitments with accuracy in internal records. • Partner with internal stakeholders to clarify account details and support the cleanup of past-due balances. • Prepare status updates on collection progress, recovery activity, and unresolved accounts for team review. • Use QuickBooks and Microsoft Excel to track account information, manage reports, and support collection analysis.
2026-06-17T00:00:00Z

Collections Specialist

Lake Villa, IL
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Collections Specialist to join a business operations team in Lindenhurst, Illinois in a contract role with the potential to become permanent. This position is ideal for someone who can step in quickly, manage outstanding balances, and communicate professionally with families and residential accounts. The role supports daily collection activity while helping maintain accurate financial and census-related information within clinical and billing systems. Responsibilities: • Contact account holders regarding past-due balances and guide conversations toward timely resolution. • Review outstanding accounts, assess payment status, and help establish practical payment arrangements when appropriate. • Support collection efforts tied to both billing and credit-related account activity across commercial and consumer balances. • Enter and verify census updates, including admissions and discharges, to keep internal records current and reliable. • Confirm financial resources and related account details to ensure collection activity is based on accurate information. • Work closely with the office manager and administrative support staff to keep collection workflows organized and moving forward. • Assist with billing follow-up and help address backlog created by delayed collection activity. • Maintain clear documentation of account outreach, payment discussions, and next steps within the appropriate systems.
2026-06-15T00:00:00Z