126 results for Records Specialist jobs

Collections Specialist

Windsor, CT
onsite
Contract / Temporary to Hire
22 - 24 USD / Hourly
We are working on behalf of our client to find a detail-oriented Collections Specialist. This critical team member will help our client maintain financial health by ensuring timely and professional recovery of outstanding accounts receivable. The ideal candidate is proactive, organized, and excels in engaging with customers to resolve payment issues while maintaining positive relationships. Key Responsibilities:<ul><li>Monitor and manage accounts receivable to ensure timely collection of outstanding balances</li><li>Contact customers via phone, email, and written correspondence to follow up on overdue accounts</li><li>Negotiate payment arrangements and settlements within company guidelines</li><li>Research and resolve payment discrepancies, billing issues, and customer inquiries</li><li>Maintain accurate records of collection activities and communications</li><li>Collaborate with internal departments to escalate unresolved accounts or address disputes</li><li>Recommend accounts for further action, such as write-offs or legal escalation, when appropriate</li><li>Maintain compliance with all relevant laws and regulations governing collections activities</li></ul>Requirements:<ul><li>Previous experience as a collections specialist or in a similar role preferred</li><li>Strong communication and negotiation skills</li><li>Excellent organizational skills and attention to detail</li><li>Proficiency with Microsoft Office and experience using financial software or ERP systems</li><li>Ability to handle confidential information with integrity</li></ul>If you are a motivated professional who thrives in a goal-driven environment and enjoys building rapport with customers, we encourage you to apply.<ul><li>Ready to advance your career? Please submit your resume to be considered for this Collections Specialist opportunity</li></ul>
2026-03-11T00:00:00Z

Collections Specialist

Cheshire, CT
onsite
Temporary
20.9 - 24.2 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Cheshire, Connecticut. This long-term contract position focuses on ensuring accurate billing, efficient payment collection, and effective account management. The ideal candidate will excel in client communication, compliance, and maintaining detailed financial records. Responsibilities: • Generate and review invoices with precision, aligning them with service agreements and company policies. • Address client inquiries professionally, providing clear explanations and resolving billing discrepancies. • Process payments, including checks and credit cards, and accurately record transactions in the system. • Maintain and update client information in QuickBooks and other software systems to ensure data accuracy. • Handle denied or incomplete claims by resubmitting them with proper documentation and follow-up. • Collaborate with cross-functional teams to resolve billing issues and enhance workflow processes. • Ensure compliance with relevant laws, regulations, and company policies while keeping comprehensive billing records. • Prepare and deliver detailed reports on billing activities, outstanding payments, and financial performance. • Perform additional tasks as needed to support the billing and collections function.
2026-03-03T00:00:00Z

Collections Specialist

Sharonville, OH
onsite
Permanent
50000 - 55000 USD / Yearly
We are seeking a dedicated Collections Specialist to join our Accounting Operations team. In this role, you will manage a high-volume portfolio of accounts receivable (AR), working cross-functionally with internal teams and directly with customers to resolve overdue balances and maintain positive business relationships. If you are detail-oriented, possess strong analytical skills, and enjoy contributing to process improvement, we want to hear from you!Key Responsibilities:<ul><li>Review weekly aging reports and actively follow up with customers on overdue balances to accelerate collections.</li><li>Oversee a dynamic portfolio of approximately 700 active AR accounts.</li><li>Collaborate closely with internal departments and external customers to keep accounts reconciled and in good standing.</li><li>Investigate and address customer claims and account disputes promptly.</li><li>Apply cash receipts and reconcile assigned accounts; provide backup support for team cash application duties.</li><li>Perform credit reviews and recommend suitable credit limits for customers.</li><li>Research and process refund requests for customers with long-standing credit balances.</li><li>Supply customers with invoice copies and monthly statements as needed.</li><li>Review and authorize work order releases for accounts exceeding credit limits.</li><li>Partner daily with branch Customer Service Representatives and Managers to ensure exceptional AR service.</li><li>Assist with AR-related vendor documentation, including W9 forms and account setup for governmental agencies.</li><li>Evaluate and approve requests for credit limit increases.</li><li>Maintain tax-exempt status and update related tax applications in Vertex.</li><li>Handle credit balance documentation and facilitate customer refund requests.</li><li>Prepare, review, and mail monthly statements in a timely fashion.</li><li>Process incoming credit card payments and prepare deposits for checks not routed to the lockbox.</li><li>Digitize and upload key customer documentation in internal systems.</li><li>Embrace and adapt to emerging technology and new software solutions.</li><li>Support accounting and finance special projects, such as audit documentation requests.</li></ul>
2026-03-09T00:00:00Z

Collections Specialist

Victor, NY
onsite
Permanent
49920 - 55120 USD / Yearly
Hannah Savage with Robert Half is looking for a dedicated Collections Specialist to join her client's team in Victor, New York. This role involves managing customer accounts, resolving billing concerns, and ensuring timely payments. The ideal candidate will be proactive in identifying opportunities to improve processes and maintain positive relationships with clients. Responsibilities:• Address and resolve basic billing disputes while escalating complex issues to the appropriate supervisor.• Monitor and review aging reports to ensure timely follow-up on overdue accounts.• Respond to customer inquiries promptly and professionally, fostering strong client relationships.• Identify and implement process improvements to streamline collections workflows and enhance efficiency.• Collaborate with the collections supervisor to complete additional assigned tasks as needed. For immediate and confidential consideration, apply today or contact Hannah Savage with Robert Half's Rochester, NY branch today!
2026-03-10T00:00:00Z

Collections Specialist

New Orleans, LA
onsite
Temporary
18 - 20 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in New Orleans, Louisiana. This is a long-term contract position ideal for a detail-oriented individual who excels at managing accounts, collaborating with team members, and maintaining compliance with organizational standards. If you have strong communication and organizational skills, we encourage you to apply. Responsibilities: • Conduct proactive outreach to clients with delinquent accounts, ensuring thorough documentation of all interactions. • Provide billing documentation to attorneys and clients upon request, maintaining accuracy and timeliness. • Assist the Accounts Receivable team with tasks such as cash receipts and issuing reminder statements. • Participate in weekly meetings with the Accounts Receivable/Collections Supervisor to review and strategize collection efforts. • Maintain detailed records of all collection activities while adhering to company policies and applicable regulations. • Support special projects and perform additional duties as needed to contribute to departmental goals.
2026-03-05T00:00:00Z

Collections Specialist

Houston, TX
onsite
Temporary
0 - 0 USD / Yearly
We are looking for a detail-oriented Collections Specialist to join our team in Houston, Texas. In this long-term contract position, you will play a key role in managing past-due accounts, ensuring timely payments, and maintaining strong relationships with clients. This opportunity is ideal for candidates with strong B2B collections experience and excellent communication skills. Responsibilities: • Manage an assigned portfolio of past-due accounts by conducting outreach, securing payment commitments, and documenting all actions to reduce aging and improve cash recovery. • Utilize standardized call models to engage clients, providing clear updates on account statuses and next steps. • Identify and document invoice-level disputes, promptly routing them to appropriate teams for resolution while tracking their status. • Enforce payment terms for undisputed balances by securing payments, promises to pay, or approved arrangements, and escalating accounts as needed. • Monitor payment commitments and promptly follow up on missed agreements to ensure compliance with established policies. • Maintain accurate, real-time account notes in systems such as ConnectWise and NetSuite to support reporting and escalation processes. • Achieve individual performance metrics, including call activity targets, promise-to-pay rates, dollars collected, and aging reductions. • Collaborate effectively with cross-functional teams, including Client Experience, Account Management, Operations, and Finance leadership, to address disputes and ensure risk visibility. • Participate in coaching sessions and performance reviews to continuously improve effectiveness and meet organizational goals.
2026-03-09T00:00:00Z

Collections Specialist

Fort Lauderdale, FL
remote
Temporary
19.95 - 23.1 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team on a contract basis. This position offers the opportunity to work remotely within the Central or Eastern time zones and supports our financial operations through efficient debt collection and account management. Based in Fort Lauderdale, Florida, this role is ideal for professionals with expertise in Workday Financial Management and commercial collections. Responsibilities: • Manage the collection process for outstanding commercial and consumer accounts, ensuring timely payments. • Utilize Workday Financial Management tools to track and report on account status and collection efforts. • Communicate effectively with clients to resolve payment issues and negotiate repayment plans when necessary. • Collaborate with internal teams to review account details and address discrepancies in billing. • Monitor and analyze accounts receivable aging reports to prioritize collection activities. • Maintain accurate records of all collection activities, ensuring compliance with company policies. • Ensure adherence to credit and collections policies while meeting performance targets. • Provide regular updates to management on collection metrics and progress. • Support billing and invoicing processes to maintain financial accuracy. • Identify opportunities to improve collection procedures and enhance efficiency.
2026-03-11T00:00:00Z

Collections Specialist

Belmar, NJ
onsite
Temporary
22 - 28 USD / Hourly
We are looking for a skilled and organized Collections Specialist to join our team!! Based in Monmouth County, New Jersey, this role involves overseeing customer credit applications, maintaining accurate records, and proactively managing collections activities. The ideal candidate excels at communicating with business clients and thrives in a collaborative and fast-paced environment. Responsibilities:• Process and evaluate customer credit applications, ensuring accuracy and completeness.• Conduct credit reference checks to verify customer eligibility.• Set up and maintain customer banking information within accounting systems.• Keep customer accounts updated and accurately recorded in the system.• Make outbound collection calls to business clients, including contractors and small to mid-sized companies, to address outstanding balances.• Regularly review aging reports and follow up on overdue payments.• Investigate and resolve payment discrepancies by collaborating with relevant internal departments.• Ensure compliance with company policies while managing credit and collection tasks.• Build and maintain positive relationships with customers to facilitate payment resolutions.
2026-03-16T00:00:00Z

Collections Specialist

Orange, CA
onsite
Contract / Temporary to Hire
23 - 25 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Orange, California. In this Contract to permanent position, you will play a pivotal role in managing client accounts and ensuring the timely collection of outstanding balances. The ideal candidate will bring exceptional organizational skills, a proactive attitude, and a customer-focused approach to resolving billing issues and maintaining accurate financial records. Responsibilities: • Investigate and resolve invoice discrepancies, payment shortfalls, and disputes by collaborating with internal teams such as billing and customer success. • Keep detailed records of collection activities, payment agreements, and customer interactions. • Analyze aging reports regularly and present updates on overdue accounts to management. • Conduct follow-ups on open accounts to minimize Days Sales Outstanding and improve cash flow. • Assist in applying and reconciling customer payments as needed. • Contribute to month-end closing processes by providing insights on delinquent accounts and expected recoveries. • Communicate professionally with clients while collecting payments and addressing concerns. • Support the team in maintaining compliance with company policies and financial procedures.
2026-03-16T00:00:00Z

Collections Specialist

Santa Barbara, CA
remote
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Santa Barbara, California. This is a part-time contract position, offering an opportunity to contribute to the financial operations of the organization by managing collection processes effectively. The ideal candidate will have a strong background in accounting systems and claim administration, along with excellent communication and organizational skills. Responsibilities:• Monitor and manage outstanding accounts to ensure timely payments.• Communicate with clients to resolve billing discrepancies and provide accurate account updates.• Utilize accounting software systems, including Epic and ADP, to maintain accurate financial records.• Prepare and analyze reports related to collections and account performance.• Collaborate with internal teams to address and resolve payment issues.• Implement effective strategies to reduce delinquent accounts and improve overall collection rates.• Maintain compliance with company policies and relevant regulations.• Use CRM tools to document interactions and track collection activities.• Perform claim administration tasks to ensure proper handling of account-related claims.• Continuously assess collection processes and recommend improvements to enhance efficiency.
2026-03-16T00:00:00Z

Collections Specialist

Fishers, IN
onsite
Contract / Temporary to Hire
27.55 - 31.9 USD / Hourly
We are looking for an experienced Collections Specialist to join our team in Fishers, Indiana. This is a Contract to permanent position that requires a dedicated individual with strong expertise in collections and accounts receivable processes. The ideal candidate will demonstrate the ability to work independently, meet deadlines, and adhere to established policies and procedures. Responsibilities: • Manage the collections process for commercial accounts, ensuring timely and accurate follow-ups. • Utilize accounting software systems and CRM tools to track and update account statuses. • Handle inbound calls related to billing inquiries and payment resolutions. • Facilitate claim administration and resolve disputes effectively. • Process and reconcile accounts receivable transactions with attention to detail. • Collaborate with internal teams to ensure compliance with company policies and procedures. • Generate reports and analyze data to identify trends and improve collection strategies. • Adapt to flexible work hours while maintaining productivity and meeting deadlines. • Demonstrate proficiency in SAP and other relevant systems to support operational needs. • Provide exceptional customer service while addressing account-related concerns.
2026-03-10T00:00:00Z

Collections Specialist

Alpharetta, GA
onsite
Contract / Temporary to Hire
29 - 31 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will play a crucial role in managing cash receipts, reconciling accounts, and maintaining financial accuracy. The ideal candidate will have a keen eye for detail, strong problem-solving abilities, and experience working with commercial and consumer collections. Responsibilities: • Accurately record daily cash receipts into customer accounts and ensure all payments are applied correctly. • Investigate account discrepancies, including short payments and misapplications, and resolve customer inquiries. • Perform daily balancing procedures to verify cash postings, sales, and credits align with the general ledger. • Prepare monthly reconciliations of cash receipts to the general ledger. • Update complex Excel reports regularly and provide management with timely updates. • Support the team lead by reviewing daily tasks, redistributing workloads, and ensuring deadlines are met. • Assist with training new team members and providing guidance on new processes. • Provide documentation and support for periodic third-party audits. • Participate in system testing, automation initiatives, and other enhancement projects. • Identify inefficiencies in processes and propose actionable solutions.
2026-03-10T00:00:00Z

Collections Specialist

Holland, OH
onsite
Temporary
18 - 21 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Holland NT, Ohio. This role is a long-term contract opportunity, ideal for individuals passionate about customer service and financial operations. Your expertise will contribute to managing commercial collections in a fast-paced environment, ensuring timely and efficient communication with clients. Responsibilities: • Handle business-to-business collections by contacting clients to resolve outstanding payments promptly. • Manage commercial accounts to ensure accurate tracking and timely collection of overdue balances. • Collaborate with the credit team to assess client payment history and establish effective collection strategies. • Respond to customer inquiries professionally and provide solutions to payment-related issues. • Utilize call center systems to manage high volumes of client interactions efficiently. • Maintain detailed records of all communications and transactions related to collections. • Work in a fast-paced environment to meet individual and team performance targets. • Provide exceptional customer service while adhering to company policies and procedures. • Identify and escalate complex cases to management for further resolution. • Support continuous improvement initiatives to streamline collection processes.
2026-02-26T00:00:00Z

Collections Specialist

Greensboro, NC
onsite
Temporary
18.05 - 20.9 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team in Greensboro, North Carolina. In this long-term contract role, you will be responsible for managing commercial and consumer collection processes, ensuring timely follow-ups and resolution of outstanding balances. This position offers an excellent opportunity to apply your expertise in credit and billing collections. Responsibilities: • Oversee commercial and consumer collections, ensuring timely payment resolutions. • Communicate effectively with clients to address overdue accounts and negotiate payment plans. • Maintain accurate records of collection activities and update account statuses. • Collaborate with internal teams to reconcile billing discrepancies. • Analyze account histories to identify patterns and recommend appropriate actions. • Ensure compliance with all legal and regulatory standards related to collections. • Develop and implement strategies to improve the efficiency of collection processes. • Provide regular reports on collection progress and outstanding balances. • Assist with credit evaluations and approvals as needed. • Handle escalated collection issues with professionalism and tact.
2026-03-10T00:00:00Z

Collections Specialist

Maywood, IL
onsite
Contract / Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a detail-oriented Collections Specialist to join our team in Maywood, Illinois. In this Contract to permanent position, you will play a crucial role in managing customer accounts, ensuring timely payments, and maintaining positive customer relationships within a non-profit organization. This role requires strong analytical and communication skills to handle inquiries, oversee billing activities, and support collection efforts effectively. This is a PART TIME role 20-25hrs a week. Responsibilities:• Monitor customer accounts daily to identify overdue payments and address delinquency issues.• Conduct outbound calls to collect payments while fostering positive relationships with customers.• Prepare and send correspondence to encourage prompt payment of outstanding balances.• Negotiate and establish payment agreements in alignment with organizational guidelines.• Follow up promptly on payment arrangements to ensure compliance and resolve any issues.• Respond to customer inquiries regarding utility bills, payments, and account discrepancies.• Accurately input new customer information into the billing system to maintain accurate records.• Compile detailed reports on collection activities and payment statuses.• Recommend actions for service disconnection based on account history and prepare supporting documentation.• Collaborate with the code enforcement division to address inquiries about outstanding balances. The salary range for this position is $21 to $24. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.
2026-03-12T00:00:00Z

Collections Specialist

Lebanon, TN
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in White House, Tennessee. In this role, you will focus on managing business-to-business collections while supporting accounts receivable operations. This position offers an excellent opportunity for growth and is structured as a Contract to permanent role in the manufacturing industry. Responsibilities:• Manage B2B collections activities, ensuring timely payments and resolving outstanding balances.• Monitor and process accounts receivable invoices with accuracy and efficiency.• Investigate and address issues related to payment discrepancies and deductions.• Collaborate with internal teams to streamline billing and collection processes.• Maintain thorough documentation of collection activities and communications.• Utilize SAP software to manage and oversee financial transactions.• Analyze customer accounts to identify and resolve payment concerns.• Prepare reports on collection progress and accounts receivable performance.• Provide exceptional customer service to clients while addressing payment-related inquiries.
2026-03-12T00:00:00Z

Collections Specialist

Wixom, MI
onsite
Temporary
24.7 - 28.6 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension. Responsibilities: • Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients. • Monitor and track debt using Excel to ensure accurate and up-to-date records. • Collaborate with internal teams to process cash applications and resolve payment discrepancies. • Maintain detailed documentation of collection activities and ensure compliance with company policies. • Communicate effectively with customers to negotiate payment plans and resolve disputes. • Analyze aging reports to prioritize collection efforts and meet recovery targets. • Provide regular updates to management on collection progress and challenges. • Utilize relevant software tools to streamline collection processes and improve efficiency.
2026-02-12T00:00:00Z

Collections Specialist

Richardson, TX
onsite
Contract / Temporary to Hire
27.398 - 31.724 USD / Hourly
We are looking for a motivated Collections Specialist to join our team in Richardson, Texas. This Contract-to-permanent position offers an excellent opportunity to manage accounts and ensure timely resolution of outstanding balances. The role involves engaging with customers to address overdue accounts, negotiating payment terms, and maintaining detailed records of activities and outcomes. Responsibilities: • Communicate with customers to address past-due accounts and discuss payment options. • Negotiate and establish payment arrangements to resolve outstanding balances effectively. • Perform skip tracing to locate customers and gather necessary information. • Prepare and distribute collection correspondence, including notices and reminders. • Document account statuses and update customer information accurately. • Assist in resolving customer service inquiries related to billing and collections. • Support workout arrangements and manage delinquency cases. • Generate monthly reports on account delinquencies and collection activities. • Utilize tools like Salesforce and Microsoft Excel to track and manage account data.
2026-03-13T00:00:00Z

Collections Specialist

Oceanside, CA
onsite
Temporary
26 - 28 USD / Hourly
A growing healthcare services organization in Oceanside is seeking a compassionate but firm Collections Specialist to manage patient and insurance receivables. The ideal person is patient, detail-oriented, and comfortable navigating billing systems, EOBs, and insurance portals. If you enjoy investigative work, problem-solving, and helping patients understand their balances, this is an excellent long-term role. What You’ll Do<ul><li>Contact patients and insurance providers regarding outstanding balances</li><li>Review EOBs, remits, and denial codes to determine next steps</li><li>Follow up on rejected claims, billing discrepancies, and incomplete submissions</li><li>Update patient accounts, insurance info, and billing notes with strong accuracy</li><li>Coordinate with Billing, Front Desk, and Clinical teams to resolve claim issues</li><li>Set up payment plans, process patient payments, and manage hardship arrangements</li><li>Prepare weekly aging reports, collections status updates, and month-end summaries</li><li>Support insurance re-submissions, corrections, and appeals processes</li><li>Maintain professionalism and empathy during patient financial discussions</li></ul>
2026-03-03T00:00:00Z

Collections Specialist

Columbus, OH
onsite
Contract / Temporary to Hire
24 - 27 USD / Hourly
We are looking for a skilled Collections Specialist to join our client in Columbus, Ohio. In this contract to permanent role, you will be responsible for managing both commercial and consumer collections, ensuring timely payments from clients and maintaining positive relationships. This position offers an opportunity to leverage your expertise in credit and billing processes while contributing to the financial health of the organization. Responsibilities:• Manage commercial and consumer collections efforts to ensure timely recovery of outstanding payments.• Monitor and analyze account balances to identify overdue payments and take appropriate action.• Communicate effectively with clients to resolve payment issues and maintain positive relationships.• Review and process billing statements to ensure accuracy and compliance with company policies.• Collaborate with internal teams to address discrepancies and coordinate collection strategies.• Utilize Microsoft Excel to track collection activities and generate reports.• Develop and implement strategies to improve collection processes and reduce outstanding receivables.• Maintain detailed and organized records of all collection activities for audit purposes.
2026-03-16T00:00:00Z

Collections Specialist

Kennesaw, GA
onsite
Temporary
21.85 - 25.3 USD / Hourly
The Collections Specialist is responsible for delivering exceptional customer service related to credit and collection matters. This includes managing the collection process, conducting account adjustments, and resolving invoice discrepancies. The position focuses on minimizing delinquency across assigned accounts and requires timely communication with operations management concerning client account statuses. Key duties include notifying customers about overdue accounts, gathering credit information from financial institutions, and assisting in researching reasons for payment delays. Essential Functions: Place daily collection calls to clients. Perform in-depth account analysis and research. Generate and maintain necessary reports. Distribute account statements to customers. Communicate directly with customers to settle outstanding account issues. Draft collection letters and prepare lien-related documents as needed. Confirm payment histories and monitor collection progress. Collaborate with sales managers and senior leadership to expedite collections where required. Investigate causes behind unpaid or delayed invoices. Reconcile customer accounts receivable as necessary. Address and resolve email inquiries regarding waivers, billing concerns, short payments, references, etc. Coordinate with legal counsel on collection-related issues. Partner daily with Sales Representatives to evaluate consumer creditworthiness. Undertake additional tasks to support the Accounts Receivable department. Qualifications: High school diploma or equivalent required; bachelor’s degree preferred or equivalent combination of education, training, and experience. Minimum of 2 years Accounts Receivable and collections experience. At least 1 year of consumer credit experience; familiarity with personal credit reports and Credit Safe processes. Basic knowledge of leasing programs and residual values. Proficiency with Microsoft applications, particularly Excel; advanced Excel skills are advantageous. Experience with lien setup and releasing is a plus. Strong analytical, problem-solving, and research abilities. Capable of thriving in a fast-paced, dynamic environment. Excellent verbal and written communication skills.
2026-03-16T00:00:00Z

Collections Specialist

Elkridge, MD
onsite
Temporary
24.7 - 28.6 USD / Hourly
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Elkridge, Maryland. In this role, you will manage accounts receivable, actively pursue overdue balances, and ensure accurate financial records. The ideal candidate will bring strong organizational skills, attention to detail, and a commitment to delivering excellent service while handling financial processes with professionalism. Responsibilities: • Monitor accounts receivable and promptly follow up on overdue balances. • Negotiate payment arrangements with clients when necessary to resolve outstanding debts. • Escalate delinquent accounts to management or external agencies when appropriate. • Document all collections activities thoroughly within the accounts receivable system. • Review and recommend updates to internal procedures to enhance efficiency and compliance. • Serve as a backup for customer payment applications to maintain seamless operations. • Generate reports on financial metrics such as Days Sales Outstanding (DSO), percentage past due, and collection effectiveness. • Provide exceptional service to vendors and colleagues, maintaining accuracy and professionalism. • Perform additional duties as required to support the team. • Collaborate with team members to ensure smooth financial operations.
2026-03-16T00:00:00Z

Collections Specialist

Cary, NC
onsite
Temporary
22 - 25 USD / Hourly
We are looking for a skilled Collections Specialist to join our team in Cary, North Carolina. This long-term contract position requires a detail-oriented individual who can effectively manage accounts receivable, reduce outstanding balances, and contribute to cash flow optimization. The role offers an opportunity to streamline processes, collaborate with internal teams, and ensure the financial health of the organization. Responsibilities: • Manage a portfolio of customer accounts, ensuring timely payment of invoices and reducing overdue balances. • Implement strategies to improve collections performance and minimize the aging of accounts receivable. • Review aging reports regularly to identify trends, risks, and priority accounts requiring immediate attention. • Investigate and resolve payment delays, billing disputes, and discrepancies by coordinating with internal departments. • Maintain detailed documentation of collection efforts, customer interactions, and resolution outcomes. • Prepare weekly and monthly reports highlighting collections performance, cash receipts, and aging trends. • Recommend improvements to collections policies and procedures to enhance efficiency and effectiveness. • Develop standardized collections processes and documentation to support team operations and future system enhancements. • Collaborate on finance initiatives aimed at optimizing cash flow and refining accounts receivable processes.
2026-03-09T00:00:00Z

Collections Specialist

Conyers, GA
onsite
Temporary
24 - 25 USD / Hourly
We are looking for a detail-oriented Collections Representative to join our team in Conyers, Georgia. In this contract position, you will play a key role in managing financial transactions, ensuring accurate processing of invoices, and maintaining excellent customer service standards. If you have strong organizational skills and thrive in a fast-paced environment, this opportunity is ideal for you. Responsibilities:• Process customer invoices accurately and efficiently while adhering to company policies.• Handle inbound calls and provide attentive support to resolve customer inquiries related to accounts receivable.• Review and reconcile accounts to identify discrepancies and ensure timely resolution.• Manage check processing and overdraft transactions with precision and attention to detail.• Utilize Oracle program and Microsoft Office tools to maintain and organize financial records.• Collaborate with internal teams to ensure seamless communication regarding customer accounts.• Conduct thorough reviews of invoices and ensure compliance with accounting standards.• Address customer concerns with courtesy and maintain strong relationships.• Assist in hiring processes by providing necessary documentation and support for onboarding.• Perform other accounting functions as needed to support the department's objectives.
2026-02-19T00:00:00Z

Collections Specialist

Charlotte, NC
onsite
Permanent
43680 - 54080 USD / Yearly
We are looking for a dedicated Collections Specialist to join our manufacturing team in Charlotte, North Carolina. In this role, you will play a vital part in managing customer accounts, resolving payment issues, and ensuring compliance with financial processes. The ideal candidate is skilled in negotiation, attentive to details, and committed to maintaining positive relationships while protecting company revenue. Responsibilities: • Collaborate with internal teams, including sales, customer service, logistics, and credit, to address payment challenges such as pricing discrepancies, proof of delivery issues, and billing errors. • Maintain accurate and detailed documentation of all communications and payment arrangements to ensure compliance and support internal reporting. • Monitor repayment plans, track missed payments, and escalate delinquent accounts when necessary. • Analyze credit exposure, review account holds, and provide recommendations regarding credit limits or restrictions. • Update notes in the accounts receivable system to reflect current account statuses and reconcile balances. • Prepare account statements and assist with month-end reporting to optimize cash flow and reduce Days Sales Outstanding. • Negotiate payment commitments with customers while maintaining strong relationships. • Work proactively with stakeholders to resolve disputes and remove obstacles to timely payment. • Conduct financial analysis and provide solutions to improve account performance. • Escalate unresolved issues to appropriate departments or management as needed.
2026-02-26T00:00:00Z