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106 results for Records Specialist jobs

Records Specialist

Cedar Rapids, IA
onsite
Temporary / Contract
15 - 16 USD / Hourly
Looking to build valuable office and operations experience? This is a fantastic opportunity to get your foot in the door with a well-established organization, develop highly transferable business skills, and gain experience in records management, operations, and administrative support. We're seeking a detail-oriented professional who enjoys staying organized, solving problems, and helping ensure important information gets where it needs to go. If you're early in your career or looking to expand your administrative experience, this role offers a great foundation for future growth. What You'll Do<ul><li>Research and identify records using established tracking systems</li><li>Retrieve and process documents to fulfill customer and business requests</li><li>Maintain records in accordance with retention and compliance guidelines</li><li>Prioritize multiple requests while meeting service-level expectations</li><li>Ensure accuracy and quality in a fast-paced, high-volume environment</li><li>Follow established procedures and workflows</li><li>Partner with internal teams to support day-to-day operations</li></ul>
2026-09-08T00:00:00Z

Collections Specialist

Miami, FL
onsite
Temporary / Contract
23 - 27 USD / Hourly
We are seeking a detail-oriented and results-driven Collections Specialist to manage outstanding accounts and support the company’s cash flow by ensuring timely payment collection. This role is responsible for contacting customers regarding past-due balances, resolving billing issues, maintaining accurate account records, and working collaboratively with internal teams to reduce delinquency. The ideal candidate has strong communication skills, sound judgment, and the ability to handle sensitive financial matters professionally.Key Responsibilities<ul><li>Monitor accounts receivable aging reports and identify overdue accounts</li><li>Contact customers by phone, email, or written correspondence to collect outstanding balances</li><li>Investigate and resolve billing discrepancies, payment disputes, and account issues</li><li>Maintain accurate records of collection activities, customer communications, and payment arrangements</li><li>Negotiate payment plans when appropriate and follow up on commitments</li><li>Reconcile customer accounts and ensure account balances are accurate</li><li>Escalate delinquent accounts according to company policy</li><li>Collaborate with accounting, customer service, and sales teams to resolve collection issues</li><li>Prepare reports on collection status, aging trends, and recovery efforts</li><li>Support month-end close and assist with cash application or AR-related tasks as needed</li><li>Help ensure compliance with company policies, internal controls, and applicable regulations</li></ul>If you are qualified please call victoria at 786.801.5830 or email [email protected]
2026-09-11T00:00:00Z

Collections Specialist

Jeffersonville, IN
onsite
Permanent / Full Time
55000 - 60000 USD / Yearly
We are looking for a Collections Specialist to support cash operations, payment activity, and customer credit oversight for our Jeffersonville, Indiana team. This position plays a key role in maintaining accurate cash records, strengthening payment controls, and helping the business make informed credit decisions. The ideal candidate brings strong analytical skills, attention to detail, and experience working across finance and operations to resolve issues efficiently. Responsibilities: • Oversee day-to-day cash activity by tracking balances, assisting with short-range forecasting, reconciling accounts, and monitoring available liquidity. • Coordinate payment execution across approved disbursement channels while ensuring transactions align with company procedures and financial controls. • Manage positive pay administration, address exception items, research bank file or transmission problems, and drive corrective measures to reduce repeat issues. • Review incoming cash activity, resolve complicated posting or reconciliation discrepancies, and partner with billing, receivables, and operations teams to clear outstanding items. • Prepare and support short-term cash outlooks by evaluating trends, explaining variances, and reporting treasury-related performance insights. • Assess customer credit applications, perform financial reviews, recommend appropriate credit exposure levels, and help monitor ongoing account risk. • Support the corporate card program by maintaining accounts, reviewing policy adherence, and researching unusual or noncompliant activity. • Maintain banking records, user permissions, account setup details, and treasury system settings to support secure and accurate operations. • Identify and recommend improvements that strengthen treasury workflows, enhance reporting quality, and increase operational efficiency. • Complete additional finance and collections-related tasks as needed to support departmental priorities.
2026-08-21T00:00:00Z

Collections Specialist

Boca Raton, FL
onsite
Temporary to Hire
22.8 - 26.4 USD / Hourly
We are looking for a Collections Specialist to join our team in Boca Raton, Florida in a contract capacity with the potential for a long-term opportunity. This role is ideal for a detail-focused individual who can manage business-to-business collections with confidence, communicate effectively with customers and internal teams, and keep account activity organized and current. The successful candidate will help improve aging performance, support timely reporting, and contribute to a responsive accounts receivable operation. Responsibilities: • Manage an assigned portfolio of accounts and drive collection efforts to support monthly and annual delinquency targets, with attention to balances that are more than 60 days past due. • Record collection outreach and account status updates thoroughly so payment activity, follow-up actions, and next steps are easy for the accounts receivable team to track. • Prepare clear and timely updates for aging reports to help support accurate weekly reviews and month-end reporting. • Partner with the AR Manager by providing regular credit hold updates and helping facilitate account release when payment issues are resolved. • Identify higher-risk accounts, investigate ongoing payment concerns, and escalate matters to the AR Manager when outside collection placement should be considered. • Reconcile account balances and supporting details when evaluating write-offs or third-party collection decisions. • Respond promptly to customer emails and manage internal and external case or ticket requests within required service expectations. • Handle a mix of mid-sized accounts as well as key customer accounts while maintaining consistency and professionalism in follow-up. • Perform additional accounts receivable and collection-related duties as needed to support team objectives.
2026-09-09T00:00:00Z

Collections Specialist

Stamford, CT
onsite
Temporary / Contract
24 - 30 USD / Hourly
Job SummaryWe are seeking a Collections Specialist to manage outstanding accounts and support the collection of past-due balances. This role will involve communicating with customers, researching account issues, and helping reduce delinquency while maintaining strong professional relationships. The ideal candidate is persistent, customer-focused, and highly organized.Key Responsibilities<ul><li>Contact customers regarding past-due balances</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research account discrepancies and payment delays</li><li>Collaborate with internal teams to resolve billing or account issues</li><li>Document collection activity and account status updates</li><li>Negotiate payment arrangements when appropriate</li><li>Support efforts to reduce delinquency and improve cash flow</li><li>Prepare reports related to collection activity and account trends</li></ul>
2026-08-31T00:00:00Z

Collections Specialist

Lincoln, RI
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for a Collections Specialist to support accounts receivable activities and help maintain healthy customer payment practices in Rhode Island. This role focuses on managing outstanding balances, addressing billing questions, and working with internal teams to resolve account issues efficiently. The ideal candidate brings strong communication skills, sound judgment, and a detail-oriented approach to customer interactions while maintaining accuracy and confidentiality. Responsibilities: • Review assigned customer accounts to identify overdue balances and prioritize collection efforts based on aging and risk. • Maintain accurate documentation of account activity, including payment commitments, outreach attempts, and customer interactions. • Investigate billing concerns and disputed charges by partnering with internal departments to reach timely resolutions. • Monitor invoice due dates and promised payment timelines, and send follow-up reminders to encourage prompt settlement. • Respond to customer inquiries related to invoices, statements, payment status, and account history with clarity and courtesy. • Evaluate prior billing and payment trends to identify accounts that may require proactive outreach or alternative collection strategies. • Work directly with customers to establish practical repayment arrangements when standard payment terms cannot be met. • Prepare updates on delinquent balances, collection results, and portfolio performance for internal review. • Process incoming payments and applicable refunds accurately and within established timelines. • Follow all applicable regulations, internal policies, and confidentiality standards when handling account information.
2026-08-19T00:00:00Z

Collections Specialist

Harrisburg, PA
onsite
Temporary to Hire
20 - 23 USD / Hourly
We are looking for a Collections Specialist to join our team in Harrisburg, Pennsylvania. This position is well suited for someone who combines strong customer service skills with confidence on the phone and can manage a large portfolio of accounts in a fast-paced environment. The ideal candidate is comfortable speaking with customers about outstanding balances, maintaining a courteous approach in every interaction, and helping drive timely payment resolution. Responsibilities:• Manage a high-volume group of customer accounts and follow up consistently on outstanding balances.• Place outbound calls and communicate with customers to discuss payment status, resolve past-due issues, and encourage prompt remittance.• Review aging information and account details to identify delinquent balances and determine appropriate next steps.• Document collection activity, customer conversations, commitments to pay, and account updates accurately in company records.• Work with internal teams to address billing questions, reconcile account issues, and support successful payment collection.• Provide attentive customer service while handling challenging conversations with tact, clarity, and persistence.• Monitor assigned accounts regularly to reduce overdue balances and support overall collection performance goals.
2026-09-11T00:00:00Z

Collections Specialist

Morristown, TN
onsite
Temporary / Contract
23 - 23 USD / Hourly
We are looking for a Collections Specialist to support a Financial Services team in Tennessee. This Long-term Contract opportunity is ideal for someone who is confident handling a fast-paced call environment, communicating with customers about past-due accounts, and maintaining accurate account records. The role combines collections, customer service, payment processing support, and administrative tasks, making it a strong fit for a detail-oriented individual who can stay composed under pressure. Responsibilities: • Contact customers by phone to resolve overdue balances and encourage timely repayment through clear, respectful communication. • Record and update payments, fees, and account activity accurately while following established company procedures and compliance standards. • Maintain complete and organized customer records, including loan applications, supporting documents, and related account information. • Support branch operations by entering data, preparing files, and assisting with clerical duties such as organizing paperwork and maintaining documentation. • Follow applicable company guidelines as well as state and federal lending requirements in all collection and account-handling activities. • Manage a high volume of inbound and outbound calls while delivering responsive service and clear account information to customers. • Assist with reporting and account documentation needs tied to title records and other required financial tracking processes. • Take on additional operational tasks assigned by leadership to help maintain efficient day-to-day workflow.
2026-08-31T00:00:00Z

Collections Specialist

New Holland, PA
onsite
Temporary / Contract
22 - 28 USD / Hourly
We are seeking a motivated Collections Specialist to manage outstanding customer accounts and support cash flow objectives. The ideal candidate will have strong communication skills and a customer-focused approach to collections. Responsibilities<ul><li>Contact customers regarding overdue invoices and payment arrangements</li><li>Monitor aging reports and prioritize collection efforts</li><li>Investigate and resolve billing discrepancies</li><li>Document collection activities and account status</li><li>Collaborate with customers and internal departments to resolve issues</li><li>Prepare collection reports and maintain account records</li><li>Support month-end accounts receivable processes</li></ul>
2026-09-03T00:00:00Z

Collections Specialist

Minneapolis, MN
onsite
Permanent / Full Time
58000 - 70000 USD / Yearly
We are looking for a Collections Specialist to support accounts receivable performance for a retail organization in Bloomington, Minnesota. This role focuses on recovering outstanding balances, researching account concerns, and helping maintain accurate customer financial records. The ideal candidate will work cross-functionally with internal teams to reduce aging balances, strengthen cash flow, and support sound credit decisions. Responsibilities: • Oversee collection efforts for a designated group of customer accounts and follow up on overdue balances in a timely, detail-oriented manner. • Research billing questions, short payments, and account discrepancies to identify root causes and bring issues to resolution. • Reconcile customer accounts to confirm that balances, credits, and payment activity are accurate and up to date. • Review payment behavior and account activity to spot trends that may indicate elevated credit or collection risk. • Maintain organized records of customer credit history, correspondence, and supporting documentation for account actions. • Collaborate with sales, operations, and accounting partners to remove payment barriers and improve recovery results. • Raise concerns related to delinquent accounts or potential write-off exposure and recommend next steps to leadership. • Assist with entry-level credit analysis by collecting customer information, preparing review materials, and supporting account evaluations. • Contribute to accounts receivable objectives by helping reduce past-due balances and improve overall portfolio performance.
2026-09-09T00:00:00Z

Collections Specialist

Omaha, NE
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Collections Specialist to support a Financial Services organization in Omaha, Nebraska. This Long-term Contract opportunity is suited for someone who can manage customer accounts effectively, communicate clearly about outstanding balances, and help maintain timely payment activity. The ideal candidate will bring a strong understanding of collection practices, billing follow-up, and account resolution while delivering a positive customer experience. Responsibilities:• Contact customers regarding overdue balances and guide them through appropriate repayment or resolution options.• Review account details, payment activity, and billing records to identify outstanding issues and determine next steps.• Maintain accurate documentation of collection efforts, customer conversations, and account status updates in internal systems.• Work closely with internal teams to resolve billing discrepancies and support timely account reconciliation.• Apply established collection procedures to both commercial and consumer accounts while meeting service and performance expectations.• Monitor assigned portfolios to prioritize follow-up activities and improve overall recovery results.• Respond to customer questions related to invoices, balances, and payment arrangements in a clear and detail-oriented manner.
2026-09-11T00:00:00Z

Collections Specialist

Pasadena, CA
onsite
Temporary / Contract
20 - 22 USD / Hourly
Collections Specialist opportunity in a mid-sized services company. As a Collections Specialist, you will perform customer and/or commercial collections and resolve customer account issues. In this Collections Specialist position, you will report to the Collections Manager. This company offers a great work environment! Please email your resume and call 626.463.2030 for immediate consideration. Collections Outreach:· Contact customers with overdue payments through various channels such as phone calls, emails, and letters.· Implement effective collection strategies to recover outstanding balances.Negotiation and Resolution:· Negotiate payment arrangements and terms with customers who are experiencing financial difficulties.· Resolve disputes and address customer inquiries related to overdue payments.Payment Reconciliation:· Reconcile customer payments with outstanding balances.· Ensure accuracy in recording and tracking payments received.Documentation and Record Keeping:· Maintain detailed and organized records of customer interactions, payment arrangements, and collection activities.· Document any agreements made with customers regarding payment plans.Reporting and Analysis:· Generate and analyze reports on accounts receivable aging and collection performance.· Provide insights into trends, challenges, and potential areas for improvement.Credit Risk Assessment:· Assess the creditworthiness of customers and recommend appropriate credit limits.
2026-09-02T00:00:00Z

Collections Specialist

Orange, CA
onsite
Temporary to Hire
25 - 27 USD / Hourly
We are looking for a Collections Specialist to join a growing organization in Orange, California on a contract basis with the potential for a permanent position. This position supports the accounts receivable function by helping maintain healthy cash flow, addressing overdue balances, and partnering with internal teams to resolve billing concerns. The ideal candidate brings strong follow-through, sound judgment, and the ability to communicate effectively with clients while managing multiple priorities in a fast-moving environment. Responsibilities: • Review outstanding customer balances, prioritize follow-up activity, and communicate with clients to secure timely payment. • Investigate billing variances, partial payments, and disputed charges by coordinating with internal partners such as billing and customer-facing teams. • Keep thorough documentation of account status, collection outreach, promised payment dates, and issue resolution progress. • Analyze aging information and provide regular updates on delinquent accounts, collection trends, and recovery expectations to leadership. • Take action on open receivables to help shorten payment cycles and improve overall accounts receivable performance. • Assist with applying incoming payments and reconciling account activity when support is needed across the receivables process. • Contribute to month-end activities by sharing account updates and expected collections tied to overdue balances. • Handle customer interactions with professionalism and a service-minded approach while working toward payment resolution.
2026-09-11T00:00:00Z

Collections Specialist

Austin, TX
onsite
Temporary / Contract
26 - 28 USD / Hourly
We are looking for a Collections Specialist to support the management of overdue student housing accounts in Austin, Texas. This Contract position focuses on maintaining timely communication with residents, reviewing account status, and helping reduce outstanding balances through consistent follow-up. The ideal candidate is organized, comfortable handling sensitive financial conversations, and able to work efficiently with property management and reporting tools. Responsibilities: • Contact residents with overdue student housing balances through phone and written communication to encourage prompt payment and resolve outstanding accounts. • Review aging reports regularly to identify delinquent balances, prioritize collection efforts, and track account activity accurately. • Maintain detailed documentation of payment discussions, follow-up actions, and account updates within the appropriate systems. • Work with property management teams to address account issues, clarify charges, and support resolution of disputed balances. • Use Excel to organize collection data, monitor trends, and prepare clear status updates on past-due accounts. • Manage collection activities in Entrata by updating records, reviewing account details, and supporting day-to-day account follow-up. • Escalate accounts when necessary based on payment history, responsiveness, and established collection procedures.
2026-09-08T00:00:00Z

Collections Specialist

Byron Center, MI
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are seeking a customer-focused Collections Specialist to join a well-known manufacturer in Byron Center, MI. The ideal candidate will be responsible for managing outstanding accounts through proactive phone calls and email follow-up while maintaining strong client and vendor relationships. This role requires excellent communication skills, professionalism, and a commitment to providing outstanding customer service while ensuring timely payment of outstanding balances. Key Responsibilities<ul><li>Contact customers regarding past-due invoices through phone calls and email correspondence.</li><li>Manage collection efforts while maintaining positive customer relationships.</li><li>Follow up on outstanding balances and negotiate payment arrangements when appropriate.</li><li>Research and resolve billing discrepancies, payment issues, and account disputes.</li><li>Communicate with vendors, customers, and internal departments to ensure timely resolution of account concerns.</li><li>Document collection activities, conversations, and payment commitments accurately.</li><li>Monitor accounts receivable aging reports and prioritize collection efforts.</li><li>Process and apply customer payments as needed.</li><li>Provide exceptional customer service while balancing collection goals.</li><li>Assist with account reconciliations and reporting activities.</li></ul>
2026-09-11T00:00:00Z

Collections Specialist

Troy, OH
onsite
Temporary / Contract
20 - 22 USD / Hourly
We are looking for a Collections Specialist to support receivables and payment operations for a machinery manufacturing organization in Troy, Ohio. This Long-term Contract position will focus on keeping customer accounts current, ensuring payments are recorded accurately, and helping sustain strong cash flow through timely follow-up and issue resolution. The role works closely with finance and cross-functional partners to address billing concerns, maintain reliable account data, and contribute to efficient month-end activities. Responsibilities: • Manage customer invoicing and payment activity by reviewing transactions, matching receipts, and ensuring account balances remain accurate. • Track receivables aging and contact customers regarding overdue invoices to encourage prompt resolution of outstanding balances. • Research billing questions, short payments, and disputed items, then coordinate with internal teams to correct issues efficiently. • Record cash receipts and apply payments to the proper customer accounts in accordance with established accounting practices. • Maintain organized account documentation, including correspondence, collection efforts, and updates to customer records. • Prepare recurring reports on receivables status, delinquency trends, and collection performance for leadership review. • Partner with sales, customer service, and accounting personnel to resolve account concerns and support positive customer relationships. • Assist with month-end accounts receivable close activities, including reconciliations and review of open items. • Identify opportunities to strengthen collection workflows and help reduce the volume of aged receivables.
2026-09-08T00:00:00Z

Collections Specialist

Aston, PA
onsite
Temporary to Hire
25 - 25 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support account resolution activities for a respected financial institution in Aston, Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who brings strong experience in consumer and commercial collections, communicates with professionalism, and can balance member service with effective recovery efforts. The role follows a hybrid schedule with regular onsite collaboration and occasional remote work, including every other Saturday. Responsibilities:• Manage a portfolio of past-due accounts and take timely action to secure payment arrangements and reduce delinquency.• Contact customers through appropriate communication channels to discuss outstanding balances, explain account status, and negotiate repayment solutions.• Review account histories, payment activity, and related documentation to determine the most effective next steps for collection efforts.• Maintain accurate records of conversations, commitments, and follow-up actions within internal systems and files.• Work closely with internal teams to address billing issues, resolve discrepancies, and support efficient account resolution.• Monitor collection timelines and prioritize daily tasks to meet service expectations and recovery goals.• Handle sensitive financial discussions with professionalism while adhering to company policies and regulatory guidelines.• Participate in scheduled hybrid operations, including onsite work during the week and remote coverage every other Saturday.
2026-08-24T00:00:00Z

Collections Specialist

Prattville, AL
remote
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a long-term contract opportunity remotely in Alabama. The ideal candidate is comfortable working with financial systems, handling reporting tasks, and coordinating information needed to support new account setup and ongoing account management. Responsibilities:• Manage commercial collection efforts by following up with customers on outstanding balances and working toward timely resolution of open receivables.• Reconcile customer accounts by reviewing payment activity, investigating discrepancies, and ensuring records are accurate.• Prepare and distribute customer statements to support regular account follow-up and payment visibility.• Review new account requests by obtaining credit-related information, including bank and trade references, to support account evaluation.• Run Dun & Bradstreet reports and use findings to assist with credit review activities for prospective customers.• Use Microsoft D365 and other computer-based tools to update account information, document collection activity, and monitor receivable status.• Communicate professionally with customers and internal teams through email and phone to resolve billing and payment questions.• Support coverage needs during a leave period by learning current processes and maintaining continuity in day-to-day collections operations.
2026-09-08T00:00:00Z

Collections Specialist

Santa Fe Springs, CA
onsite
Temporary to Hire
26 - 28 USD / Hourly
We are looking for a Business to Business Collections Specialist to support accounts receivable efforts for a wholesale distribution organization in Santa Fe Springs, California. This position is ideal for someone with strong commercial collections experience who can balance persistence with professionalism while helping maintain healthy customer accounts. The role focuses on following up on open balances, researching payment issues, and partnering with customers and internal teams to improve collection results. Responsibilities:• Review a portfolio of customer accounts each day to track aging balances and prioritize collection activity.• Reach out to customers regarding past-due invoices and drive prompt payment through consistent, thorough follow-up.• Research account history, billing records, and prior transactions to determine the cause of outstanding balances.• Address invoice disputes and payment concerns by coordinating with the appropriate internal stakeholders and customers.• Investigate and help resolve credit-related issues that may affect collection timelines or account standing.• Maintain accurate notes, payment updates, and status changes within account records and related databases.• Prepare regular reports that summarize collection efforts, account trends, and progress against assigned goals.• Support cash collection objectives by managing workload effectively and escalating higher-risk accounts when needed.
2026-09-09T00:00:00Z

Collections Specialist

Harrisburg, PA
onsite
Temporary / Contract
20 - 23 USD / Hourly
Are you a customer-focused professional with a talent for building relationships and resolving outstanding account balances? We are seeking a Collections Specialist to join a growing organization and play a key role in maintaining healthy cash flow while providing exceptional service to customers. What We Offer<ul><li>Competitive compensation</li><li>Comprehensive benefits package</li><li>Stable and collaborative work environment</li><li>Opportunities for professional growth and advancement</li></ul> Responsibilities<ul><li>Contact customers regarding past-due accounts by phone, email, and written correspondence.</li><li>Research and resolve billing discrepancies and payment issues.</li><li>Negotiate payment arrangements while maintaining positive customer relationships.</li><li>Monitor aging reports and prioritize collection efforts.</li><li>Process customer payments and accurately update account records.</li><li>Reconcile customer accounts and investigate account variances.</li><li>Collaborate with internal departments to resolve invoice and payment concerns.</li><li>Maintain detailed documentation of collection activities and customer communication.</li></ul>
2026-09-11T00:00:00Z

Collections Specialist

Plainsboro, NJ
onsite
Temporary to Hire
25 - 30 USD / Hourly
Our client is seeking an experienced B2B Collections Specialist to join their accounting team. This role will be responsible for managing business-to-business collections, maintaining accurate accounts receivable records, and working directly with customers to resolve outstanding balances. Responsibilities: Manage a portfolio of B2B customer accounts and monitor outstanding receivables. Conduct proactive collection activities via phone, email, and other communication channels. Follow up on past-due invoices and work directly with customers to obtain payment. Research and resolve account discrepancies, short pays, credits, and other payment issues. Maintain accurate customer account records and detailed collection notes. Apply and reconcile customer payments as needed. Partner with Sales, Customer Service, and Accounting to resolve billing and account issues. Review aging reports and prioritize collection efforts based on account status and payment history. Escalate seriously delinquent accounts when appropriate. Assist with month-end accounts receivable and reporting activities. Provide excellent customer service while maintaining a firm, detail oriented approach to collections.
2026-09-02T00:00:00Z

Collections Specialist

Naperville, IL
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a detail-oriented Collector II to support account resolution activities and deliver a high standard of customer service for our team in Naperville, Illinois. This Long-term Contract position is ideal for someone who can communicate effectively with customers, manage collection-related tasks with accuracy, and maintain organized records in a fast-paced environment. The role requires sound judgment, strong communication, and the ability to work independently while following established policies and regulatory guidelines. Responsibilities: • Contact customers regarding past-due balances and work toward timely, effective resolution of outstanding accounts. • Review account status, payment history, and related documentation to determine appropriate collection actions. • Record customer interactions, account updates, and payment arrangements accurately within designated systems. • Respond to customer questions with clear explanations and service-focused communication while supporting positive account outcomes. • Negotiate payment solutions in alignment with company guidelines and applicable collection regulations. • Monitor delinquent accounts and follow up consistently to encourage resolution and reduce aging balances. • Use standard business software and collections tools to manage daily workload, track activity, and prepare account information for review.
2026-09-04T00:00:00Z

Collections Specialist

Indianapolis, IN
onsite
Permanent / Full Time
40000 - 54000 USD / Yearly
We are looking for a detail-oriented Collections Specialist to support receivables management in Indianapolis, Indiana. This role focuses on maintaining healthy account balances through timely follow-up, clear customer communication, and accurate documentation. The ideal candidate can manage both commercial and consumer accounts while helping reduce outstanding payments and strengthen overall collection performance. Responsibilities: • Contact customers regarding past-due balances and guide them through payment resolution options in a clear manner. • Review account activity, billing records, and payment history to identify delinquency issues and determine appropriate collection actions. • Manage a portfolio of commercial and consumer accounts, prioritizing follow-up efforts to improve recovery results. • Record all collection efforts, customer interactions, and payment commitments accurately within internal systems. • Work closely with billing and credit teams to address disputes, correct account discrepancies, and support timely account resolution. • Monitor outstanding receivables and escalate higher-risk accounts when additional review or action is required. • Support collection process improvements, including updates related to workflow or system changes when needed. • Prepare status updates and aging information to help leadership track collection progress and account trends.
2026-08-18T00:00:00Z

Collections Specialist

Atlanta, GA
onsite
Temporary / Contract
29 - 32 USD / Hourly
We are looking for a Collections Specialist to support contract-based receivables recovery efforts in Atlanta, Georgia. This Contract position will manage a defined customer portfolio and focus on reducing aging balances through consistent follow-up, account review, and effective collection strategies. The ideal candidate brings experience in commercial and consumer collections, strong judgment in prioritizing past-due accounts, and a practical approach to maintaining cash flow. Responsibilities: • Manage an assigned portfolio of approximately 100 to 200 customer accounts with a total value of about $25 million, prioritizing collection activity based on aging and risk. • Review outstanding balances regularly to determine which accounts require immediate outreach and escalate collection efforts when needed. • Conduct collection calls, send correspondence, and follow up with customers to secure payment commitments and resolve overdue invoices. • Work across billing and account records to identify discrepancies, research payment delays, and support timely resolution of open items. • Maintain accurate documentation of account status, customer interactions, promised payments, and collection outcomes. • Apply both commercial and consumer collection practices as appropriate to the account type while supporting consistent recovery efforts. • Partner with internal stakeholders in a hybrid work environment to address account issues that may affect collections and cash application.
2026-09-11T00:00:00Z

Collections Specialist

Alpharetta, GA
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Collections Specialist to join an organization in Alpharetta, Georgia on a contract basis with the potential for a permanent role. This position focuses on managing accounts receivable activity, strengthening customer relationships, and supporting timely payment resolution across a commercial portfolio. The ideal candidate brings a strong understanding of collection practices, billing review, and cash application while working effectively with both internal teams and client contacts. Responsibilities:• Manage a portfolio of accounts by driving timely follow-up on outstanding balances and helping reduce delinquency exposure.• Review short-paid and overpaid invoices, investigate discrepancies, and coordinate appropriate account corrections.• Prepare regular account status updates that highlight collection progress, open issues, and items requiring escalation to leadership.• Research historical billing and payment activity to resolve customer concerns and maintain accurate account records.• Partner with sales, account management, client services, finance, and operations teams to support collection efforts and improve account outcomes.• Apply customer payments accurately, including checks, wire transfers, and other incoming receipts, within established deadlines.• Record miscellaneous cash and lockbox transactions after validating supporting details and account allocation.• Respond to client questions related to billing and payments by recommending practical resolutions that balance service quality and company goals.• Maintain detailed documentation of customer communications and account actions to support follow-up, reporting, and escalation needs.
2026-09-02T00:00:00Z