<p>We are looking for a detail-oriented Collections Specialist to support a team in Maryland. This contract opportunity with potential for a permanent role is ideal for someone with experience in collections who can balance administrative accuracy with strong follow-through on delinquent accounts. The person in this role will help maintain critical reporting, coordinate recovery-related activities, and support insurance claim monitoring in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and maintain regular reports related to delinquent accounts.</p><p>• Coordinate the assignment of repossession cases and monitor progress to ensure timely updates and proper documentation.</p><p>• Manage collection-related administrative work, including invoice handling for agencies and repossession vendors, record filing, and payment processing.</p><p>• Assemble and organize account documentation for archival and record retention purposes in accordance with internal requirements.</p><p>• File insurance claims and track their status through resolution, ensuring all supporting information is complete and accurate.</p><p>• Review account records for accuracy and update collection files to reflect current activity and next steps.</p><p>• Support day-to-day recovery operations by following established collection processes and responding to assigned tasks promptly.</p>
<p>Our client in Norwich, Connecticut is seeking a detail-oriented <strong>Collections Specialist</strong> for a contract opportunity. This role is ideal for a professional with strong communication skills, a customer-focused approach, and experience managing business-to-business or consumer collections. The Collections Specialist will play a key role in supporting cash flow by following up on outstanding accounts and resolving billing issues in a timely manner.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Contact customers regarding past-due accounts by phone, email, and written correspondence</li><li>Monitor aging reports and prioritize collection efforts</li><li>Research and resolve account discrepancies, billing issues, and payment disputes</li><li>Maintain accurate records of collection activity and account status</li><li>Collaborate with internal departments to resolve customer concerns and support account reconciliation</li><li>Process payments and update account information as needed</li><li>Recommend accounts for escalation when appropriate</li><li>Support month-end reporting related to accounts receivable and collections</li></ul><p><br></p>
<p>We are looking for a Collections Specialist to join a team in Illinois on a contract-to-permanent basis. This position is suited for someone who is motivated by performance, comfortable handling sensitive payment conversations, and focused on achieving strong recovery results. The role centers on resolving past-due accounts, maintaining accurate records, and contributing to consistent collection outcomes in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of overdue accounts and lead each case through the collection process until a resolution is reached.</p><p>• Place a high volume of outbound calls to engage account holders, discuss balances, and move accounts toward payment.</p><p>• Arrange payment solutions, settlement terms, and other recovery options while protecting overall collection value.</p><p>• Research and locate difficult-to-contact individuals by using available tracing tools and account resources.</p><p>• Monitor aging accounts closely and follow up consistently to reduce outstanding receivables.</p><p>• Record all account activity, communication attempts, and payment commitments accurately within collection systems.</p><p>• Work toward established recovery goals, productivity benchmarks, and call performance expectations.</p><p>• Handle challenging account holder interactions professionally while maintaining persistence and control of the conversation.</p><p><br></p><p>The salary range for this position is $20 to $20. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>
<p>We are looking for an experienced Collector to join our team in Eagan, Minnesota in a Contract position. This role focuses on managing delinquent accounts, communicating with customers to resolve outstanding balances, and maintaining accurate collection records. The ideal candidate brings strong negotiation ability, sound judgment, and a customer-focused approach to resolving account issues while meeting compliance standards.</p><p><br></p><p>Responsibilities:</p><p>• Contact customers regarding past-due balances and work toward timely, practical payment resolutions.</p><p>• Review account status, payment history, and supporting information to determine appropriate collection actions.</p><p>• Maintain complete and accurate documentation of customer interactions, commitments, and account updates in collection systems.</p><p>• Apply collection practices in accordance with company guidelines and applicable federal and state regulations.</p><p>• Negotiate payment arrangements and support debt recovery efforts while maintaining positive customer relationships.</p><p>• Handle account research, payment-related follow-up, and issue resolution with attention to detail and deadlines.</p><p>• Work independently to manage a queue of assigned accounts and prioritize activities based on urgency and risk.</p><p>• Provide guidance or informal support to less experienced team members when needed, including constructive feedback on collection approaches.</p>
We are looking for a dedicated Collections Specialist to join our team in Richardson, Texas. In this role, you will handle account collections with attention to detail and efficiency, ensuring compliance with industry standards and company policies. This is an excellent opportunity for individuals with a strong background in commercial and consumer collections to thrive in a dynamic environment.<br><br>Responsibilities:<br>• Negotiate and establish payment plans, settlements, and other arrangements within established guidelines.<br>• Analyze account details to develop effective strategies for recovering outstanding balances.<br>• Escalate complex or high-risk accounts to senior team members or management for further action.<br>• Achieve or exceed monthly goals related to collections, call volume, and quality standards.<br>• Ensure all collection efforts align with company policies and regulatory requirements.<br>• Address customer disputes, hardship requests, and complaints in a detail-oriented and empathetic manner.<br>• Collaborate with internal teams, including customer service, legal, and credit departments, to resolve account issues.<br>• Maintain accurate and up-to-date records of all collection activities in the system.<br>• Provide recommendations for process improvements to enhance collection efficiency.
We are looking for a Collections Specialist to support account resolution efforts in Salt Lake City, Utah while preserving strong customer relationships. This position focuses on contacting customers about overdue balances, investigating payment concerns, and keeping account records current and accurate. The ideal candidate is comfortable discussing payment matters, works carefully with financial details, and contributes to consistent cash flow through organized follow-up and reporting.<br><br>Responsibilities:<br>• Contact customers to address overdue invoices and encourage timely payment arrangements.<br>• Work with customer accounts receivable teams to research billing questions and remove obstacles to payment.<br>• Record all collection activity thoroughly so account histories remain clear, accurate, and up to date.<br>• Identify higher-risk or unresolved accounts and elevate them to management with relevant status details.<br>• Prepare and maintain daily reports related to collections activity, account aging, and financial updates.<br>• Share regular progress summaries with leadership on account status, payment trends, and outstanding issues.<br>• Support related accounts receivable and collection tasks as business needs require.
We are looking for a detail-oriented Collections Specialist to support accounts receivable efforts for a Contract position based in Plano, Texas. This role focuses on recovering outstanding balances, maintaining positive customer relationships, and helping improve cash flow through consistent follow-up and accurate documentation. The ideal candidate brings experience handling both commercial and consumer accounts while working effectively in a fast-paced billing and collections environment.<br><br>Responsibilities:<br>• Contact commercial and consumer customers regarding past-due balances through phone, email, and written communication.<br>• Review delinquent accounts, research payment issues, and take appropriate action to secure timely resolution.<br>• Maintain detailed records of collection activity, customer conversations, and payment commitments within internal systems.<br>• Work closely with billing and credit teams to investigate disputes, clarify account status, and resolve outstanding issues.<br>• Monitor aging reports and prioritize accounts that require immediate follow-up or escalation.<br>• Negotiate payment arrangements when appropriate while ensuring compliance with company policies and procedures.<br>• Support updates to collection workflows or system-related processes as needed within the department.
We are looking for a Collections Specialist to support receivables activity and strengthen account recovery efforts for a long-term contract assignment in Louisville, Kentucky. This role focuses on maintaining healthy customer accounts through detail-oriented outreach, timely follow-up, and accurate documentation of collection activity. The ideal candidate brings experience handling both commercial and consumer collections while working collaboratively to resolve payment issues and reduce outstanding balances.<br><br>Responsibilities:<br>• Contact commercial and consumer account holders to secure payment on past-due balances through phone, email, and written communication<br>• Review aging reports and account details to prioritize collection efforts and determine appropriate next steps<br>• Investigate billing concerns, payment discrepancies, and account disputes to help move accounts toward resolution<br>• Maintain detailed and up-to-date records of conversations, commitments, and account status in internal systems<br>• Partner with internal teams such as billing, customer service, and credit to address obstacles affecting payment timelines<br>• Monitor promised payments and follow up promptly when commitments are missed or additional action is required<br>• Apply established collection procedures and credit guidelines while supporting consistent recovery practices<br>• Prepare account updates and collection activity summaries for leadership or other stakeholders as needed
We are looking for a Collections Specialist to join our team in Atlanta, Georgia in a Contract to Permanent role. This position focuses on managing receivables, strengthening account follow-up efforts, and helping reduce outstanding balances through timely and effective collection activity. The ideal candidate brings experience handling both commercial and consumer collections, works confidently with billing-related issues, and is comfortable operating in a fast-paced, fully onsite environment.<br><br>Responsibilities:<br>• Manage a portfolio of customer accounts and take prompt action to collect outstanding balances while maintaining strong client relationships.<br>• Communicate with customers by phone and email to resolve past-due invoices, payment delays, and billing-related concerns.<br>• Review account histories and payment activity to identify collection priorities, disputes, and escalation needs.<br>• Apply structured collection practices to support recovery efforts across commercial and consumer accounts.<br>• Partner with supervisors and internal stakeholders to address account issues, improve follow-up accuracy, and support receivables management goals.<br>• Prepare and maintain accurate records of collection efforts, payment commitments, and account status updates.<br>• Use Excel tools such as pivot tables and VLOOKUP to organize account data, track trends, and support reporting needs.<br>• Contribute to team coverage as account volumes grow and help maintain consistent follow-through across assigned territories.
We are looking for a Collections Specialist to support a nonprofit-affiliated property management organization in Brooklyn, New York. This Contract position is ideal for someone who can manage commercial receivables with accuracy, maintain organized records, and communicate effectively with tenants and internal stakeholders. The role calls for strong follow-through, sound judgment, and the ability to keep accounts current through timely outreach and careful reconciliation.<br><br>Responsibilities:<br>• Monitor commercial accounts to identify overdue balances and take prompt action to secure payment.<br>• Communicate with tenants and other stakeholders by phone, email, and written correspondence to resolve outstanding receivables professionally.<br>• Review account activity in detail, reconcile discrepancies, and ensure payment records are accurate and up to date.<br>• Maintain thorough documentation of collection efforts, payment arrangements, disputes, and account status changes.<br>• Partner with property management, finance, and related teams to address billing questions and support timely resolution of account issues.<br>• Use Yardi and other internal systems to track receivables, update account information, and produce relevant aging or status reports.<br>• Escalate delinquent accounts as needed while following organizational policies and established collection procedures.
We are looking for a Collections Specialist to join an automotive organization in Alpharetta, Georgia on a contract-to-permanent basis. This role focuses on managing commercial accounts receivable activities, strengthening customer relationships, and supporting timely payment resolution across an assigned portfolio. The ideal candidate brings strong collections experience, sound judgment when addressing billing concerns, and the ability to communicate account status clearly to both internal teams and client contacts.<br><br>Responsibilities:<br>• Manage an assigned portfolio of commercial receivables and drive timely follow-up to improve cash collection results.<br>• Review short-paid and overpaid invoices, investigate discrepancies, and coordinate appropriate account corrections.<br>• Prepare regular account status updates that highlight aging trends, collection risks, and items requiring escalation to leadership.<br>• Research billing records and payment activity to resolve customer questions and support accurate account balances.<br>• Work directly with fleet contacts, account managers, and client payables teams to address payment issues while maintaining strong service standards.<br>• Record incoming payments such as checks, ACH, and wire transfers within established processing timelines and controls.<br>• Post miscellaneous cash and lockbox transactions accurately to ensure complete and current receivable records.<br>• Document collection efforts, client communications, and follow-up actions in company systems to support continuity and escalation.<br>• Partner with Finance, Sales, Client Services, and Operations teams to resolve account issues and support broader collection efforts.
<p>We are looking for a Collections Specialist to support an organization in Turlock, California. This Contract position is ideal for someone who can manage commercial receivables with tact, accuracy, and a strong customer service mindset. The role centers on maintaining positive client relationships while driving timely payment on open balances and resolving account issues efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Contact commercial customers regarding overdue balances and guide payment follow-up in a detail-oriented, service-oriented manner.</p><p>• Manage statement-based accounts by reviewing billing activity, confirming account details, and monitoring open invoice aging.</p><p>• Apply payments accurately by matching remittances to outstanding invoices and identifying any inconsistencies.</p><p>• Investigate billing questions, payment variances, and account discrepancies to support timely resolution.</p><p>• Document collection activity, customer communication, and payment commitments with clear and accurate account notes.</p><p>• Maintain regular follow-up with accounts in early and mid-stage delinquency.</p><p>• Use Excel to organize account information, track collection progress, and support reporting needs.</p><p>• Partner with internal teams as needed to clarify release details and ensure account records remain current.</p><p><br></p><p>For immediate consideration, contact Robert Half at 209-232-1991. </p>
We are looking for a detail-oriented Collections Specialist to join our team in St. Louis, Missouri on a Contract basis. This role supports receivables, credit administration, and customer account maintenance by ensuring payments are applied accurately, account issues are resolved promptly, and financial records remain up to date. The position works closely with customers and internal partners to improve cash flow, support billing accuracy, and maintain compliance with credit and tax-related requirements.<br><br>Responsibilities:<br>• Apply daily customer payments to the correct accounts, balance receipt batches, and investigate any posting variances with internal teams or clients.<br>• Reconcile card payment activity by comparing accounting records with merchant processing settlements and addressing mismatches promptly.<br>• Enter invoice and remittance activity across customer purchasing portals and external payment platforms while keeping transaction records accurate.<br>• Review aging reports, track overdue balances, and communicate with customers to drive timely resolution of outstanding accounts.<br>• Research billing issues such as disputed charges, payment differences, and unapplied amounts, then coordinate corrections as needed.<br>• Maintain customer master data, including billing information, shipping details, tax status, and other account documentation.<br>• Evaluate credit applications by reviewing references and supporting documents, helping establish appropriate account terms and credit limits.<br>• Coordinate new customer setup, assist with held order release requests, and support payment method onboarding by validating required information.<br>• Partner with accounting to process account adjustments, miscellaneous credits, offsets, and documentation related to tax exemption compliance.<br>• Monitor shared finance communications and respond to internal and external inquiries while contributing ideas to improve collection and receivables workflows.
We are looking for a Collections Specialist to support accounts receivable efforts for a long-term contract opportunity in Pasadena, Texas. This position focuses on business-to-business collections within construction and industrial environments, helping maintain steady cash flow and accurate customer account records. The ideal candidate is comfortable communicating with customers, resolving payment issues, and managing collection activity with a high level of professionalism.<br><br>Responsibilities:<br>• Contact business customers regarding past-due balances and follow up consistently to secure timely payment.<br>• Review account activity, research outstanding invoices, and address billing questions that may delay collection efforts.<br>• Maintain vendor and customer account information to support accurate records and smooth transaction processing.<br>• Work within rental management systems to document collection actions, update account status, and track payment commitments.<br>• Coordinate with internal teams to resolve discrepancies, clarify charges, and support account reconciliation.<br>• Monitor aging reports and prioritize collection activity based on risk, balance, and payment history.<br>• Prepare clear notes and status updates on customer interactions, disputed items, and promised payment dates.
We are looking for a Collections Specialist to support receivables management for a manufacturing organization in Wilmington, Massachusetts. This Long-term Contract position focuses on maintaining healthy cash flow by resolving past-due balances, communicating with customers about payment status, and supporting effective credit and collection practices. The ideal candidate brings experience across commercial and consumer collections, applies sound judgment in billing follow-up, and works carefully to document activity and drive timely resolution.<br><br>Responsibilities:<br>• Manage a portfolio of outstanding accounts and take consistent action to secure payment within established timeframes.<br>• Contact customers by phone and email to review overdue balances, clarify billing questions, and negotiate appropriate repayment arrangements.<br>• Research account activity to identify the cause of delinquency and coordinate with internal teams to resolve invoice or payment discrepancies.<br>• Monitor aging reports and prioritize collection efforts based on risk, account status, and payment history.<br>• Maintain accurate records of collection outreach, customer commitments, disputes, and follow-up actions in the appropriate systems.<br>• Support both commercial and consumer collection activity while applying company policies and relevant compliance standards.<br>• Partner with credit and finance teams to escalate high-risk accounts and recommend next steps when payment issues remain unresolved.<br>• Assist with billing-related collection processes, including reconciling account details and confirming that payment information is applied correctly.
We are looking for a Collections Specialist to support account recovery efforts for a Contract position based in Puyallup, Washington. This role focuses on managing consumer and commercial collections activities, maintaining positive customer interactions, and helping resolve outstanding balances in a timely manner. The ideal candidate is comfortable handling high-volume phone communication, processing payments, and working within utility billing environments while maintaining accuracy and professionalism.<br><br>Responsibilities:<br>• Contact consumer and commercial account holders by phone to address past-due balances and encourage timely resolution.<br>• Review delinquent accounts, determine appropriate collection steps, and follow established procedures to support recovery efforts.<br>• Accept and process customer payments, including credit card transactions, with close attention to accuracy and documentation.<br>• Handle inbound and outbound calls professionally, answering billing questions and discussing payment arrangements when appropriate.<br>• Maintain detailed account notes and update collection records to reflect customer conversations, commitments, and payment activity.<br>• Work with utility billing information to research account issues and help resolve outstanding charges efficiently.<br>• Apply collection practices in a manner that supports compliance requirements while preserving a respectful customer experience.
We are looking for a Collections Specialist to join a wholesale distribution organization in Lexington-Fayette, Kentucky. This Contract to permanent opportunity is ideal for someone who can balance strong account recovery efforts with a service-focused approach to customer interactions. The role centers on managing commercial receivables, resolving past-due balances, and helping maintain healthy client relationships through clear and effective communication.<br><br>Responsibilities:<br>• Manage a portfolio of commercial accounts and follow up on outstanding balances in a timely and consistent manner.<br>• Communicate with customers by phone and email to address delinquent invoices, discuss payment status, and secure payment commitments.<br>• Review account activity and aging reports to identify overdue receivables and prioritize collection efforts.<br>• Work collaboratively with internal teams to research billing questions, resolve disputes, and remove barriers to payment.<br>• Maintain accurate records of collection activity, customer conversations, and payment arrangements within company systems.<br>• Provide courteous customer support while applying consistent collection practices to protect cash flow and client relationships.<br>• Escalate complex or high-risk accounts when necessary and support next-step resolution efforts.<br>• Monitor promised payments and take appropriate follow-up action when commitments are not met.
<p>We are looking for a Collections Specialist to support a growing organization in the Twin Cities area. This contract or contract to hire opportunity is ideal for someone who is detail-oriented, confident communicating with customers, and experienced in managing outstanding receivables. The person in this role will play a key part in maintaining healthy cash flow, reducing aging balances, and supporting the overall accounts receivable process.</p><p><br></p><p>• Monitor accounts receivable aging and proactively follow up with customers on past-due balances.</p><p>• Communicate with customers via phone and email to resolve outstanding invoices and ensure timely payment.</p><p>• Research and resolve billing discrepancies, short payments, and disputes in collaboration with internal teams.</p><p>• Apply incoming payments accurately and maintain up-to-date account records.</p><p>• Maintain detailed notes on collection activity and customer communication for tracking and reporting purposes.</p><p>• Partner with internal departments such as sales or customer service to address account issues and improve payment timelines.</p><p>• Assist with reporting on aging, collections progress, and cash flow visibility.</p><p>• Support month-end close processes related to accounts receivable and collections activity.</p>
<p><strong>Key Responsibilities</strong></p><ul><li>Monitor AR aging and prioritize collection efforts on delinquent accounts</li><li>Contact customers via phone and email to collect past-due balances</li><li>Negotiate payment plans and resolve outstanding issues</li><li>Research and resolve billing discrepancies, short payments, and disputes</li><li>Maintain detailed documentation of collection activity and customer interactions</li><li>Partner with internal teams (AR, sales, customer service) to resolve account issues</li><li>Escalate high-risk accounts as needed and recommend write-offs when appropriate</li><li>Support month-end close with reporting on collections activity and aging</li><li>Track and report on KPIs such as DSO, past-due percentages, and cash collections</li></ul><p><br></p>
Collections Specialist Our company is actively seeking a detail-oriented and motivated Collections Specialist to join our team on an ongoing basis. This position is ideal for individuals who excel at building relationships, resolving billing issues, and ensuring timely payments. Key Responsibilities: Contact clients to collect outstanding payments and resolve past-due accounts Research and investigate account discrepancies and payment delays Maintain accurate records of all communications and collection activities Coordinate with internal teams to resolve billing issues and disputes Prepare and distribute regular reports on collection status and aging accounts Adhere to all applicable laws and regulations in the collections process Provide excellent customer service while balancing company objective Why Join Us? Supportive and detail oriented team environment Ongoing role with potential for advancement Exposure to a variety of clients and industries Advance your career in collections—apply today online or through our Robert Half app!
<p><strong>Join a Team That Values Communication and Results</strong></p><p>A growing manufacturing and distribution company is seeking a Collections Specialist to manage customer accounts and support cash collection initiatives. We're looking for someone who is proactive, professional, and comfortable working in a fast-paced accounting environment.</p><p>You'll work closely with customers, sales teams, and accounting leadership to resolve outstanding balances while maintaining strong business relationships.</p><p><br></p><p><strong>Responsibilities</strong></p><p><strong>Collections Operations</strong></p><ul><li>Manage assigned customer portfolio and aging accounts</li><li>Follow up on delinquent invoices and resolve payment delays</li><li>Review credit holds and assist with account releases</li><li>Investigate billing discrepancies and payment applications</li><li>Maintain detailed collection notes and account documentation</li></ul><p><strong>Reporting</strong></p><ul><li>Prepare collection activity reports</li><li>Assist with month-end closing activities</li><li>Monitor customer payment trends and recommend improvements</li></ul>
<p>Our client in the property management industry is seeking a detail-oriented and proactive <strong>Collections Specialist</strong> to join their team. This individual will play a key role in managing outstanding accounts, communicating with tenants and clients regarding past-due balances, and supporting the company’s overall cash flow objectives. The ideal candidate will have strong communication skills, excellent follow-up habits, and the ability to handle sensitive financial matters professionally and effectively.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts receivable aging and identify delinquent accounts</li><li>Contact tenants, residents, and customers regarding overdue balances via phone, email, and written correspondence</li><li>Maintain accurate records of collection activity, payment arrangements, and account status updates</li><li>Work with property managers and internal accounting staff to resolve billing discrepancies and payment issues</li><li>Prepare and distribute notices related to past-due accounts in accordance with company policies and applicable regulations</li><li>Reconcile tenant ledgers and account balances</li><li>Process payments and update account information in accounting and property management systems</li><li>Assist with month-end reporting related to collections and receivables</li><li>Escalate accounts as needed for legal review, eviction proceedings, or outside collections</li></ul><p><br></p>
<p><strong>Accounts Receivable Specialist (Contract - 4+ Months)</strong></p><p><strong>Location:</strong> Fishers, IN (Fully Onsite)</p><p><strong>Schedule:</strong> Full-time, Monday–Friday</p><p><br></p><p>We are partnering with a client in the distribution and service industry to identify an <strong>Accounts Receivable Specialist</strong> for a short-term engagement (2–3 months). This role will support the accounting team with accounts receivable processing, cash applications, account reconciliations, collections, and customer account management to help maintain healthy cash flow during a busy period.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process and maintain customer accounts receivable records</li><li>Apply customer payments and research unapplied cash transactions</li><li>Monitor aging reports and follow up on past-due invoices</li><li>Contact customers regarding outstanding balances and payment status</li><li>Research and resolve invoice discrepancies, deductions, short payments, and account issues</li><li>Reconcile customer accounts and maintain accurate account records</li><li>Partner with billing, customer service, and sales teams to resolve payment-related concerns</li><li>Document collection activities and account updates within the ERP system</li><li>Assist with month-end AR reporting and related accounting support</li></ul><p><strong>Additional Details:</strong></p><ul><li>Fully onsite role based in Fishers</li><li>Fast-paced, collaborative accounting environment</li><li>Opportunity to make an immediate impact supporting critical accounts receivable functions</li></ul>
<p>Are you someone who thrives on building relationships while driving results? We’re partnering with a well-established organization in Huntington Beach to bring on a <strong>Collections Specialist</strong> for a <strong>long-term contract opportunity</strong>. This role is ideal for someone who enjoys balancing customer communication with problem-solving and wants to make a direct impact on cash flow and client experience.</p><p>You’ll play a key role in keeping accounts on track, partnering with retail clients, and helping resolve outstanding balances in a way that’s both strategic and customer-focused.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li><strong>Own your portfolio:</strong> Manage a book of 50–100 commercial accounts, proactively following up to drive timely payments and reduce aging balances.</li><li><strong>Build strong client relationships:</strong> Communicate with retail clients via email and written correspondence to resolve past-due invoices and maintain positive partnerships.</li><li><strong>Drive collections strategy:</strong> Utilize tools and systems to send automated notices, including final demand communications for seriously delinquent accounts.</li><li><strong>Problem-solve with purpose:</strong> Investigate billing discrepancies and collaborate with clients to find practical, win-win solutions.</li><li><strong>Keep everything organized:</strong> Maintain accurate, up-to-date records of collection activity and account status within <strong>JD Edwards EnterpriseOne</strong> and related systems.</li><li><strong>Analyze and prioritize:</strong> Review aging reports and strategically focus your efforts based on risk, payment trends, and account history.</li><li><strong>Partner internally:</strong> Work cross-functionally to resolve invoice issues and support decisions around account closure.</li><li><strong>Leverage data:</strong> Create and maintain Excel tracking reports to monitor collection progress and provide visibility into outstanding receivables.</li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li><strong>Long-term stability</strong> with a reputable company</li><li>Opportunity to <strong>own your accounts and make a measurable impact</strong></li><li>Blend of <strong>customer interaction + analytical problem-solving</strong></li><li>Exposure to <strong>JD Edwards EnterpriseOne and structured collections processes</strong></li></ul>
<p>We are seeking a Collections Specialist in Middlesex County, NJ. As a Collections Specialist, you will be responsible for collections, following up on past due accounts, processing payments, managing aging reports, and more. If you are looking to grow your career, this might be the opportunity for you!</p><p><br></p><p>Responsibilities:</p><p>• Review past due accounts, determine appropriate next steps, and work toward practical solutions.</p><p>• Contact customers regarding past-due balances and follow up on payment status.</p><p>• Monitor and manage aging reports to prioritize past-due accounts.</p><p>• Answer customer questions related to balances and invoices.</p><p>• Assist customers with making payments on past-due accounts and provide support with available payment options.</p><p>• Maintain accurate records of account activity, payment updates, and customer communication.</p>