<p>We are looking for a skilled Quality Assurance Analyst II to join our team on a long-term contract basis in Des Moines, Iowa. In this role, you will be responsible for ensuring the functionality, accuracy, and reliability of applications and data systems across both user interfaces and backend processes. Your expertise in quality assurance testing, particularly within the insurance and annuities domain, will play a vital role in maintaining high standards of performance and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Conduct comprehensive manual and automated testing, including functional and regression testing, to ensure system reliability.</p><p>• Validate data accuracy and consistency across policy administration systems, ensuring compliance with organizational and industry standards.</p><p>• Utilize tools like Postman and SQL queries to test APIs and analyze data flows between systems.</p><p>• Collaborate with cross-functional teams to identify and resolve issues, ensuring seamless integration and data display.</p><p>• Develop and maintain test cases, strategies, and plans using industry-standard tools like qTest.</p><p>• Monitor production applications, investigate reported issues, and provide detailed analysis to facilitate resolution.</p><p>• Ensure timely documentation of test results, bugs, and project reports while adhering to high-quality standards.</p><p>• Lead quality assurance efforts on projects of low to medium complexity, delivering clear and actionable insights.</p><p>• Create estimations, daily status reports, and project closure documents to support effective communication and planning.</p><p>• Identify potential risks within testing processes and propose strategies to mitigate their impact on project timelines.</p>
Our client in the Bridgewater area is seeking an experienced Quality Assurance Director to join their team. • Salary Range: $130-175k • In office Monday-Friday • Strong experience with ISO 9001 • Experience within the manufacturing industry is required, and experience supporting architecture, engineering, or construction (AEC) environments is strongly preferred. <br> Benefits include medical, dental, vision insurance, 401k, and PTO. <br> Director of Quality Assurance Position Overview We are seeking an experienced Quality leader to develop, implement, and oversee company-wide quality systems and initiatives. This individual will be responsible for maintaining a robust Quality Management System (QMS), ensuring regulatory compliance, and driving continuous improvement across operations. Key Responsibilities • Lead the development, implementation, and maintenance of the company’s Quality Management System (QMS), ensuring alignment with ISO 9001 standards. • Oversee quality programs to ensure product and service excellence across all operational areas. • Drive continuous improvement initiatives through data analysis, root cause investigations, and corrective/preventative action plans. • Partner cross-functionally with engineering, operations, project management, and leadership teams to embed quality standards throughout the organization. • Lead internal and external audits, ensuring compliance with regulatory and certification requirements. • Monitor quality performance metrics and present findings and recommendations to executive leadership. • Ensure the organization remains current with industry standards, regulatory requirements, and best practices.
<p>We are looking for a skilled Quality Assurance Analyst to join our team in Des Moines, Iowa. This long-term contract position offers an excellent opportunity to contribute to the quality and accuracy of agent-facing applications and policy submission workflows. The ideal candidate will bring hands-on experience in quality assurance processes, a strong understanding of annuity systems, and expertise in testing tools and methodologies.</p><p><br></p><p>Responsibilities:</p><p>• Perform thorough testing of agent-facing applications to ensure policy submission workflows are accurate and efficient.</p><p>• Validate policy inputs and system behaviors using tools like AN4, Affirm, and FireLight.</p><p>• Support document scanning processes, including indexing pages, locating documents in Ignite, and ensuring proper routing.</p><p>• Conduct testing for both physical scanner operations and digital drag-and-drop scanning workflows.</p><p>• Maintain regression test suites for assigned applications and ensure test cases align with business requirements.</p><p>• Utilize Jira for tracking and managing test cases and defects.</p><p>• Collaborate with team members to improve QA processes and implement new testing techniques.</p><p>• Apply mathematical skills and attention to detail to analyze and synthesize complex information.</p><p>• Ensure customer service excellence by providing clear communication and addressing inquiries effectively.</p><p>• Drive improvements in testing tools and methodologies while adhering to the software development life cycle.</p>
We are looking for an experienced Quality Assurance Tester to join our team in Minneapolis, Minnesota. In this role, you will play a vital part in ensuring the delivery of high-quality software solutions by designing, implementing, and maintaining robust testing frameworks. As a valued team member, you will collaborate with cross-functional teams to enhance system performance, scalability, and reliability. This is a long-term contract position offering opportunities to guide team members and contribute to innovative testing practices.<br><br>Responsibilities:<br>• Develop and maintain large-scale automated test suites that ensure reliable and scalable software solutions.<br>• Collaborate with product, design, and engineering teams to clarify requirements and propose effective testing solutions.<br>• Apply debugging strategies and analyze telemetry data to identify and resolve production and development issues.<br>• Evaluate new testing tools and techniques, incorporating industry trends to enhance quality assurance workflows.<br>• Support entry-level team members by providing constructive feedback during code reviews and assisting with onboarding processes.<br>• Design tests that cover unit, integration, end-to-end, accessibility, performance, and visual regression scenarios.<br>• Proactively identify dependencies and integration points across teams and services to ensure seamless delivery.<br>• Drive system improvements by surfacing opportunities to enhance stability, performance, and maintainability.<br>• Utilize modern QA tools, such as version control, CI/CD pipelines, containers, and cloud testing platforms.<br>• Take ownership of features and services, managing them from planning to production support while addressing risks and blockers openly.
<p>We are a technology-driven organization building advanced, hardware-integrated software platforms used by customers in real-world environments. Our products combine data capture, analytics, and intuitive user interfaces to deliver reliable, high-impact solutions at scale.</p><p> </p><p>We’re hiring a <strong>Software Quality Assurance Engineer</strong> to join our team. This dual-focused role is responsible for fully automating the software testing suite while improving the operational efficiency of applications deployed in the field. The ideal candidate bridges quality assurance and technical support, with a strong emphasis on automation, diagnostics, and continuous improvement.</p><p> </p><p><strong><u>Key Responsibilities</u></strong></p><p> </p><p><strong>I. Software Quality & Automation Framework Development</strong></p><ul><li>Design, build, and maintain robust, scalable test automation frameworks.</li><li>Develop and execute automated UI and API tests using tools such as Selenium WebDriver and Postman.</li><li>Participate in software release cycles, performing validation and providing technical feedback to engineering teams.</li></ul><p><strong>II. Operational Efficiency & Tooling</strong></p><ul><li>Develop and maintain scripts (PowerShell, Bash) to automate system diagnostics, support tasks, and operational workflows.</li><li>Build lightweight internal tools to enhance diagnostic capabilities and streamline support processes (Python experience is a strong plus).</li><li>Document testing, automation, and support processes using tools such as Confluence, and manage workflows in Jira.</li></ul><p><strong>III. Technical Support & Cloud Operations</strong></p><ul><li>Resolve technical issues by providing timely, effective support via phone, email, and remote sessions, with a strong focus on Windows-based environments.</li><li>Use SQL and database expertise (including MySQL) to perform complex data queries and analysis while ensuring data integrity during troubleshooting.</li><li>Monitor and troubleshoot applications deployed in AWS environments, demonstrating foundational knowledge of EC2, S3, and CloudWatch.</li></ul><p> </p>
<p>We are looking for a dedicated Senior Quality Assurance Analyst to join our team in Clearwater, Florida. In this Contract to permanent position, you will play a critical role in ensuring the quality and reliability of payroll-related systems and processes. This is an exciting opportunity to join at the ground-floor level of a new processing system, and getting set up for a long-term career. </p><p><br></p><p>Responsibilities:</p><p>• Perform detailed manual testing of payroll-related systems and processes to ensure functionality and accuracy.</p><p>• Collaborate with the Product Owner and development team to identify and resolve issues during project releases.</p><p>• Conduct thorough quality assurance reviews of backend systems, including general ledger and client payroll setups.</p><p>• Analyze system integrations to ensure seamless connectivity and data flow between platforms.</p><p>• Participate in production deployments, including occasional after-hours support, to maintain system stability.</p><p>• Communicate openly with team members to address challenges and improve workflows.</p><p>• Document test results and create detailed reports to support ongoing improvements.</p><p>• Provide long-term quality assurance support, aligning with the company’s goals and culture.</p><p>• Contribute to a collaborative team environment, fostering a culture of respect and innovation.</p>
<p>We’re looking for a Senior Software QA Engineer to lead the charge in designing, developing, and executing software test plans for embedded products. If you love hunting down bugs, automating everything in sight, and making engineers sigh with your extremely thorough reviews, this one’s for you.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Build and execute test plans for new software.</li><li>Create and maintain manual and automated tests (yes, both — we checked).</li><li>Track down defects, document them, and make sure they never return. Ever.</li><li>Help shape internal standards, processes, and test automation frameworks.</li><li>Keep test environments configured and behaving (mostly) nicely.</li><li>Review software throughout the dev cycle and ask the important question: “But… can we verify it?”</li></ul><p><strong>What You Bring</strong></p><ul><li>Top‑tier collaboration skills — you play well with engineers of all kinds.</li><li>Excellent technical writing skills for crafting plans others can follow without crying.</li><li>Strong scripting/programming chops for tests, tools, and reporting.</li><li>Hands-on experience with embedded software development.</li><li>Confidence in testing methodologies, metrics, and design/implementation reviews.</li><li>Ability to read C/C++ without flinching.</li></ul><p><strong>Tools You Know</strong></p><ul><li>Version control + defect tracking systems</li><li>Build systems + CI/CD pipelines</li><li>Testing tools and frameworks</li><li>Bonus points for JIRA workflow design and test management.</li></ul><p><strong>Your Background</strong></p><ul><li>Bachelor’s degree in CS, Software Engineering, or a related STEM field</li><li>3+ years of SQA experience in embedded systems</li></ul><p><br></p>
<p>Robert Half is working with a respected client in the Burlington area looking for a Manager of Quality and Continuous Improvement. This is a permanent role, reporting into a Director of Operations, open due to business growth. This is an integral role within a growing business unit of a prominent manufacturing/distribution company.</p><p><br></p><p>The selected candidate must have at least 7 years of experience in quality management in a manufacturing or distribution environment. Experience with ISO 9001 is required, as is knowledge of quality tools and methodologies. The Quality Manager must also have at least a Bachelor's Degree.</p><p><br></p><p>This is an immediate need and my client is looking to schedule interviews with qualified candidates ASAP. Please apply to this listing or email an updated resume to Bill.Nichols@roberthalf. Thanks!</p>
We are looking for an experienced Quality Assurance Engineer to join our team in Philadelphia, Pennsylvania. This is a long-term contract position where you will play a key role in maintaining the highest standards of quality in our products and processes. The ideal candidate will have a strong background in quality assurance practices and be adept at implementing testing models to ensure product reliability and excellence.<br><br>Responsibilities:<br>• Conduct thorough inspections and quality assurance tests on raw materials, in-process materials, and finished products.<br>• Develop and implement stress testing models to evaluate product performance under various conditions.<br>• Perform manual and automated testing using tools such as Selenium to identify and resolve defects.<br>• Collaborate with cross-functional teams to ensure compliance with quality standards and guidelines.<br>• Document testing procedures, results, and findings for continuous improvement.<br>• Analyze quality assurance data to identify trends and recommend solutions for improvement.<br>• Follow established protocols and guidelines to ensure consistency and reliability in testing.<br>• Report findings and progress to supervisors or managers, ensuring transparency and accountability.<br>• Troubleshoot quality-related issues and provide actionable recommendations for resolution.<br>• Stay updated on industry best practices and integrate them into the testing process.
<p>Our client is looking for a detail-oriented Quality & HSE to join their team in Willis, Texas. This role involves conducting thorough audits to ensure compliance with quality and safety standards, supporting continuous improvement initiatives, and maintaining certifications. The ideal candidate will bring technical expertise and a commitment to excellence in quality assurance and safety management within a manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Perform regular audits to ensure compliance with industry standards such as ISO 9001, IATF 16949, ISO 14001, and ISO 45001.</p><p>• Oversee quality assurance processes to maintain high standards across an assembly-focused manufacturing plant.</p><p>• Support continuous improvement initiatives by identifying and implementing process enhancements.</p><p>• Ensure the organization meets all regulatory and certification requirements related to safety and environmental health.</p><p>• Collaborate with cross-functional teams to align quality and safety practices with operational goals.</p><p>• Maintain accurate records of audits and inspections, preparing detailed reports for management.</p><p>• Provide guidance and training to team members on quality and safety protocols.</p><p>• Utilize tools like SAP and Six Sigma methodologies to optimize auditing and quality control processes.</p><p>• Monitor workplace safety by conducting safety audits and inspections regularly.</p><p>• Assist in developing and refining company policies to enhance quality and safety performance.</p>
We are looking for a Quality Engineer to join our team in San Antonio, Texas. In this role, you will play a key part in ensuring product reliability and customer satisfaction by managing warranty processes and driving quality improvement initiatives. You will collaborate with cross-functional teams to analyze failures, implement corrective actions, and contribute to the continuous enhancement of our products and processes.<br><br>Responsibilities:<br>• Administer warranty returns by conducting detailed failure analyses and utilizing investigative methods to evaluate returned parts.<br>• Update and manage customer warranty claims while delivering exceptional customer service.<br>• Support internal Quality and Engineering teams by providing technical assistance and educating users on product applications.<br>• Collaborate with accounting teams to ensure warranty credits are accurately applied to appropriate accounts.<br>• Address customer complaints and lead corrective action efforts using Global 8D methodology, influencing stakeholders such as suppliers, designers, and manufacturers.<br>• Process engineering changes, deviations, and warranty lab analyses to ensure quality standards are met.<br>• Monitor customer platforms to track warranty metrics and identify areas for improvement.<br>• Share insights from warranty analyses across product and customer platforms, incorporating lessons learned into new projects.<br>• Manage and report on Key Performance Indicators (KPIs), including warranty budgets and product return rates.<br>• Provide technical guidance to team members on problem-solving techniques and quality methods.
<p>We’re seeking an experienced Avionics/Aerospace industry QA Test Engineer for our client in Clearwater, FL. Background in aerospace or highly regulated manufacturing to support quality assurance activities across the full product lifecycle will be one of the top requirements.</p><p><br></p><p>This role focuses on ensuring that products, processes, and documentation meet demanding industry standards while driving continuous improvement initiatives across engineering, manufacturing, and supplier operations.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Lead quality assurance efforts from early design through production, ensuring alignment with relevant regulations and organizational quality requirements.</p><p>Serve in a regulatory oversight capacity, supporting compliance activities and acting as an authorized representative for applicable certifications.</p><p>Conduct cross‑functional investigations, root cause analyses, and improvement initiatives that elevate overall product quality and reliability.</p><p>Develop, maintain, and execute quality plans, inspection procedures, testing methodologies, and documentation associated with product verification.</p><p>Prepare and manage reports, metrics, and compliance documentation for internal and external stakeholders.</p><p>Collaborate closely with engineering, operations, and supply chain partners to embed quality principles throughout the product lifecycle.</p><p>Support adherence to industry-recognized quality systems such as AS9100, ISO 9001, or equivalent frameworks.</p><p>Provide guidance and mentorship to team members, promoting a culture of precision, accountability, and continuous improvement.</p><p>Contribute to initiatives focused on reducing defects, improving efficiency, and ensuring manufacturing excellence.</p><p><br></p>
<p>We are seeking an experienced Quality Assurance Manager to lead and strengthen quality systems across our North American operations.</p><p><br></p><p>This is a strategic, process-driven role focused on:</p><ul><li>Leading ISO 9001 & ISO 14001 implementation and certification</li><li>Managing supplier quality, factory audits, and AQL inspections</li><li>Overseeing incoming goods inspections</li><li>Driving CAPA and continuous improvement initiatives</li><li>Supporting internal, external, and customer audits</li></ul><p>Most production is with external manufacturing partners, making supplier quality management and international travel key components of the role.</p><p><br></p><p>Join a global organization with strong heritage, real impact, and international collaboration opportunities.</p><p><br></p>
We are looking for a Quality Assurance Tester to join our team in Burlington, Massachusetts, on a long-term contract basis. This role involves ensuring the reliability and efficiency of software systems through rigorous testing and collaboration with cross-functional teams. You will play a key role in enhancing product quality by implementing testing strategies and frameworks.<br><br>Responsibilities:<br>• Develop and execute detailed test plans to validate software functionality and performance.<br>• Implement automated testing frameworks and tools to streamline the quality assurance process.<br>• Collaborate with software development teams to identify and resolve issues during the development lifecycle.<br>• Conduct benchmarking and competitor analysis to ensure product quality meets industry standards.<br>• Perform continuous integration testing using tools like Jenkins and TeamCity.<br>• Evaluate supplier contributions and sourcing strategies to ensure compatibility with project requirements.<br>• Provide onsite training and guidance to team members on testing methodologies and tools.<br>• Analyze project plans and recommend improvements to enhance testing efficiency.<br>• Troubleshoot and resolve testing challenges to maintain workflow continuity.<br>• Document and report test results, ensuring transparency and actionable insights.
We are looking for a skilled Quality Assurance Tester to join our team in Saint Paul, Minnesota. In this role, you will contribute to the success of a Workday implementation project by ensuring thorough testing and quality assurance across multiple functional areas. This is a long-term contract position where you will have the opportunity to collaborate closely with internal teams and external partners to deliver high-quality results.<br><br>Responsibilities:<br>• Conduct comprehensive end-to-end testing of the Workday system across various functional domains.<br>• Develop, document, and execute detailed test cases, identifying gaps and designing new test scenarios as needed.<br>• Utilize testing tools and methodologies provided by the system integrator to ensure consistent and effective testing.<br>• Monitor and manage defect tracking, participating in triage discussions and driving resolution efforts.<br>• Maintain clear communication with the Workday Implementation Lead, providing updates and insights related to testing activities.<br>• Collaborate with internal teams and external stakeholders to ensure alignment and consistency throughout the testing process.<br>• Periodically attend onsite meetings when required to coordinate with the system integrator and project team.<br>• Prepare and deliver detailed reports on testing progress, issues, and resolutions.<br>• Ensure all testing activities meet established quality standards and project guidelines.
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for a skilled Campaign Specialist with pharmaceutical HCP media operations experience. This candidate must have experience running endemic impressions-based programs and ability to work with impressions, page views, and clicks. This role is ideal for someone who is detail-oriented and excels at managing digital campaigns and coordinating cross-functional teams. As part of a long-term contract, you will oversee omnichannel project delivery, ensuring the accuracy, quality, and success of campaigns in the clinical research industry. This candidate should also have experience using Jira. </p><p><br></p><p>Responsibilities:</p><p>• Manage all aspects of campaign delivery, including setup, quality assurance, launch, pacing, optimization, and close-out.</p><p>• Collaborate with editorial, product, and ad operations teams to ensure accurate targeting and seamless content placement.</p><p>• Monitor campaign pacing and key performance indicators, identifying risks and implementing mitigation strategies.</p><p>• Coordinate cross-functional teams to ensure project timelines, trackers, and documentation are maintained effectively.</p><p>• Lead internal status updates, kick-off meetings, and ongoing delivery checkpoints for assigned projects.</p><p>• Generate performance reports using internal dashboards in collaboration with data analytics and marketing teams.</p><p>• Ensure compliance with regulatory standards and maintain accurate records for campaigns.</p><p>• Support billing reconciliation processes and validate delivery against contracted agreements.</p><p>• Provide optimization recommendations to improve campaign outcomes in partnership with marketing and product teams.</p><p>• Capture proof-of-placement documentation, including screenshots and reports, for client validation.</p>
<p>We are looking for a skilled Project Manager / PMO Manager to oversee a team of project managers, ensuring successful execution of technical electronics-based new product development projects. This role requires a strong technical background, leadership expertise, and the ability to manage multiple projects while maintaining quality, cost control, and adherence to timelines. The ideal candidate will play a pivotal role in guiding the project team, optimizing processes, and representing project management in customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Manage and develop a team of project managers, including hiring, conducting performance reviews, and supporting career growth.</p><p>• Mentor and guide project managers in technical decision-making and project execution strategies.</p><p>• Establish and implement standardized processes, tools, and compliance measures to ensure regulatory adherence and efficient project delivery.</p><p>• Oversee the planning and execution of multiple projects, ensuring they meet scope, schedule, budget, and quality requirements.</p><p>• Collaborate with project managers to manage customer expectations and communicate adjustments related to scope, trade-offs, and project changes.</p><p>• Monitor projects to ensure informed decision-making and successful outcomes.</p><p>• Advocate for high technical standards and continuous improvement within the project management team.</p>
We are looking for an experienced UAT Tester with over six years of expertise to join our team in Wilmington, Delaware. In this long-term contract role, you will play a crucial part in ensuring the quality and functionality of applications by conducting thorough user acceptance testing. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a deep understanding of testing methodologies and tools.<br><br>Responsibilities:<br>• Conduct user acceptance testing to ensure applications meet business requirements and function as intended.<br>• Develop, revise, and maintain detailed test cases for all relevant applications.<br>• Execute test plans and document results, including any defects or issues identified during testing.<br>• Collaborate closely with stakeholders to clarify requirements and provide updates on testing progress.<br>• Analyze and reconcile test results across various testing scenarios and teams.<br>• Implement process improvements and incorporate advanced tools to enhance testing efficiency.<br>• Partner with team leads and managers to ensure testing readiness and milestone completion.<br>• Facilitate quality testing practices to support the development and deployment of products.<br>• Utilize tools such as JIRA, Confluence, and qTest to manage testing activities and documentation.<br>• Ensure testing artifacts are properly updated and stored for future reference.
We are looking for a dedicated Quality Specialist to join our team in Santa Barbara, California. This is a long-term contract position where you will play a pivotal role in ensuring high standards of quality across processes, systems, and supplier relationships. The ideal candidate is detail-oriented and passionate about continuous improvement, with a strong background in quality management and compliance.<br><br>Responsibilities:<br>• Lead investigations into discrepancies, identifying root causes and ensuring timely resolution and documentation.<br>• Support quality initiatives by developing and improving administrative processes and driving continuous improvement efforts.<br>• Collaborate with teams to identify and address inefficiencies within internal workflows.<br>• Manage and enhance the electronic Quality Management System, including designing workflows and providing staff training.<br>• Develop and implement effective training programs, including creating training materials and evaluating their success.<br>• Oversee and expand the supplier approval program, ensuring compliance and quality standards are met.<br>• Design and monitor product quality initiatives as part of supplier quality management.<br>• Conduct supplier audits, including site visits for third-party logistics providers.<br>• Partner with cross-functional teams to promote adherence to industry regulations and best practices.
We are looking for a detail-oriented Administrative Assistant to join our team in Norfolk, Virginia. This Contract to permanent position offers an excellent opportunity to contribute to quality assurance processes and administrative tasks while collaborating with various departments. The ideal candidate will have strong organizational skills, proficiency in Microsoft Excel, and the ability to transform complex information into clear documentation.<br><br>Responsibilities:<br>• Maintain accurate and up-to-date quality assurance logs to ensure compliance standards are met.<br>• Issue corrective actions under the direction of the Corporate QA Manager and monitor their resolution.<br>• Review and process document change initiation requests with precision and timeliness.<br>• Audit and manage controlled document lists, such as lists of quality procedures and forms.<br>• Conduct and follow up on internal audits to ensure branch responses are completed.<br>• Create well-structured Word documents for procedures, forms, and work instructions as required.<br>• Translate technical or procedural information into clear documentation and spreadsheets.<br>• Obtain and maintain necessary security certificates for computer use.<br>• Assist in developing and organizing test and inspection plans, including creating tickets and handling call-outs.<br>• Collaborate regularly with customers, branch QA inspectors, supervisors, and training representatives to ensure inspection prerequisites are fulfilled.
We are looking for an experienced Quality Director to lead and manage the Quality Unit in a sterile drug manufacturing environment. This role involves ensuring compliance with regulatory standards, overseeing quality operations, and serving as the primary expert in aseptic manufacturing and pharmaceutical distribution. The ideal candidate will bring strategic leadership and technical expertise to maintain high-quality standards and regulatory adherence.<br><br>Responsibilities:<br>• Lead the Quality Unit to ensure compliance with all regulatory standards for 503B Outsourcing Facilities and sterile drug manufacturing.<br>• Oversee quality operations, including aseptic manufacturing processes and wholesale pharmaceutical distribution.<br>• Represent the organization during audits and inspections conducted by regulatory agencies and third-party auditors.<br>• Manage documentation processes, including batch records, ensuring compliance with cGMP and aseptic protocols.<br>• Develop and implement quality systems for deviation management, change control, investigations, and product recalls.<br>• Approve validation protocols, qualification reports, and standard operating procedures to meet regulatory requirements.<br>• Ensure adherence to guidelines for handling hazardous drugs and sterile preparations.<br>• Maintain compliance with state and federal regulations governing wholesale drug distribution.<br>• Drive continuous quality improvement initiatives and risk management strategies.<br>• Provide technical expertise and leadership in sterile manufacturing and quality assurance practices.
<p>We are looking for an experienced Business Analyst to join our team in Southern California for a long-term contract position. The ideal candidate will excel at translating business requirements into actionable technical specifications, focusing on digital analytics, user behavior tracking, and marketing technology strategies.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with business teams to analyze and document requirements, ensuring clear communication with technical stakeholders.</p><p>• Develop detailed analytics specifications for web and mobile platforms to track user actions and marketing performance.</p><p>• Identify essential data points and events for effective user behavior tracking.</p><p>• Create comprehensive documentation for analytics requirements, including event triggers and parameters, to guide development teams.</p><p>• Partner with developers to ensure accurate implementation of analytics tags across various systems.</p><p>• Conduct quality assurance checks to validate that analytics tracking aligns with defined requirements.</p><p>• Perform audits on existing analytics systems to ensure data accuracy and compliance with privacy standards.</p><p>• Recommend strategies for integrating marketing technology systems with customer data platforms, CRMs, and personalization tools.</p><p>• Support Agile workflows by managing project backlogs, facilitating sprint planning, and ensuring timely delivery.</p><p>• Maintain technical documentation, including system specifications, design documents, and deployment plans.</p>
<p>We are looking for an experienced ERP/CRM D365 F& O Developer to join our team in Minnesota. In this Contract to permanent position, you will play a vital role in shaping and supporting our organization's business systems, ensuring seamless integration and functionality for stakeholders. The ideal candidate will bring a strong technical background, exceptional problem-solving skills, and a collaborative mindset.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement ERP and CRM system enhancements to meet business needs and improve functionality.</p><p>• Collaborate with business leaders to analyze and document processes, ensuring alignment with organizational goals.</p><p>• Oversee and execute testing, quality assurance, and change management activities during development cycles.</p><p>• Create and maintain functional specifications, partnering with technical teams to design effective solutions.</p><p>• Manage vendor relationships, balancing priorities, timelines, and budgets to ensure project success.</p><p>• Lead and mentor business analysts and support staff, fostering detail oriented growth and process improvements.</p><p>• Automate manual workflows and streamline operations to enhance data quality and user experience.</p><p>• Monitor resource planning and allocation across projects to meet organizational demands.</p><p>• Stay informed about industry trends and recommend innovative solutions to improve services.</p><p>• Perform additional tasks as needed to support operational goals and initiatives</p>
We are looking for a dedicated Customer Service Supervisor to join a fast-paced ophthalmic healthcare organization based in Roseville, California. In this Contract to permanent role, you will oversee patient service operations, ensuring exceptional customer interactions and efficient scheduling processes. This position requires strong leadership skills and a commitment to delivering high-quality service in a dynamic environment.<br><br>Responsibilities:<br>• Supervise and manage the daily operations of the customer service team to ensure optimal performance.<br>• Oversee patient appointment scheduling processes, including reminders and follow-ups.<br>• Coordinate new patient registrations, verify demographic information, and obtain necessary authorizations.<br>• Ensure accurate insurance verification and compliance with federal and state healthcare programs.<br>• Monitor staff adherence to organizational policies and procedures while fostering a positive work environment.<br>• Provide training and mentorship to team members, enhancing their customer service skills.<br>• Collaborate with physicians and administrative staff to optimize scheduling and operational workflows.<br>• Utilize Epic EMR software to manage patient records and scheduling efficiently.<br>• Address patient inquiries and concerns promptly, ensuring a high level of satisfaction.<br>• Implement quality assurance measures to maintain service standards and improve operational efficiency.
