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29 results for Qa Software Tester jobs

Quality Assurance Tester

Boston, MA
onsite
Temporary / Contract
31.6635 - 36.663 USD / Hourly
We are looking for a Compliance Engineer to support regulatory and certification testing for retail technology products in Boston, Massachusetts. This Long-term Contract position focuses on validating product compliance across safety, electromagnetic compatibility, and radio frequency standards while partnering with engineering teams and external laboratories. The ideal candidate will combine hands-on testing expertise with strong documentation skills to help keep certification activities on track and aligned with broader product timelines. Responsibilities:• Execute hands-on compliance evaluations covering electrical safety, EMC, and wireless performance requirements for new and existing products.• Partner with compliance leadership, product developers, and external laboratories to plan, coordinate, and complete required certification activities.• Investigate test failures, support root-cause analysis, and help drive timely issue resolution so project milestones remain on schedule.• Work across engineering and program teams to align regulatory testing plans with overall development deliverables and launch targets.• Manage communication with third-party certification facilities to secure initial approvals as well as ongoing renewals.• Contribute to regulatory readiness strategies that support product releases in multiple international markets.• Review applicable standards and confirm that products satisfy required safety, energy efficiency, EMC, and RF certification criteria.• Analyze laboratory results, compare data from different test environments, and prepare clear compliance documentation with supported conclusions.• Assist with change-related engineering activities and coordinate with regulatory bodies, manufacturing partners, and test organizations as needed.
2026-06-12T00:00:00Z

Quality Assurance Tester

Saint Paul, MN
onsite
Temporary / Contract
38 - 48 USD / Hourly
We are looking for a Quality Assurance Tester to support software quality initiatives for focused applications. This contract opportunity is ideal for a hands-on testing specialist who can build and execute effective test strategies while working across technical environments that include C#/.NET and Node.js. The role will focus on identifying defects, validating application changes, and helping ensure reliable system performance through structured testing and clear documentation. Responsibilities:• Create and carry out detailed test approaches, cases, and scripts to evaluate application behavior and uncover issues before release.• Assess new features, updates, and system changes to confirm readiness for deployment and reduce production risk.• Develop testing coverage for functional workflows, database interactions, usability considerations, and application performance scenarios.• Record defects in a tracking system with clear reproduction steps, supporting evidence, and impact details for development teams.• Investigate inconsistencies in program output, on-screen behavior, and content accuracy to isolate root causes and document findings.• Follow defect remediation progress, verify fixes, and report on testing outcomes to stakeholders throughout the project lifecycle.• Maintain organized records of known issues, test results, and quality metrics to support efficient regression testing.• Coordinate testing timelines and priorities in alignment with project scope, release schedules, and delivery milestones.
2026-07-01T00:00:00Z

Software Quality Assurance Analyst

Cleveland, OH
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for a Software Quality Assurance Analyst to support application quality initiatives for a service-focused organization in Westlake, Ohio. This role centers on backend and database validation, requiring someone who can investigate issues thoroughly, work independently, and collaborate effectively with cross-functional teams. The ideal candidate brings strong manual testing expertise, a disciplined approach to prioritization, and the flexibility to succeed in a fast-moving environment. Responsibilities: • Design and carry out manual test activities for software applications, with particular emphasis on validating backend processes and database accuracy. • Create, run, and refine complex SQL queries to verify data integrity, trace defects, and confirm expected system behavior. • Document test scenarios, findings, and defect details clearly so development and business teams can resolve issues efficiently. • Partner with stakeholders across technical and non-technical groups to clarify requirements, address ambiguities, and support shared delivery goals. • Manage multiple testing assignments at once while maintaining accuracy, meeting deadlines, and adjusting to shifting priorities. • Analyze unexpected system behavior, identify root causes, and recommend practical solutions that improve product quality. • Contribute to quality efforts throughout the software development lifecycle, including work within Agile-based delivery environments. • Support testing for applications and platforms associated with technologies such as Selenium, Zendesk, and Microsoft-based development environments when applicable.
2026-06-24T00:00:00Z

D365 QA Tester

Bellevue, WA
remote
Temporary / Contract
45 - 55 USD / Hourly
Robert Half is seeking a Quality Assurance Tester to support a finance-driven organization implementing and enhancing enterprise financial systems, with a strong focus on Microsoft Dynamics 365. This role ensures the accuracy, reliability, and usability of financial processes and system integrations across multiple platforms. The QA Tester will act as a key liaison between finance stakeholders and technical teams, helping ensure system changes are properly validated, well understood, and successfully adopted. Duration: 6 month contractLocation: Hybrid preferred - 1 to 2 days onsite in Bellevue, WA Schedule: Monday - Friday - Core business Hours Key Responsibilities<ul><li>Validate end-to-end financial transaction flows across Microsoft Dynamics 365 and integrated applications </li><li>Design, document, and execute test plans, test cases, and business-driven test scenarios </li><li>Perform functional, integration, regression, and UAT testing </li><li>Identify, log, and track defects using tools such as Jira and Azure DevOps </li><li>Perform root cause analysis and collaborate with technical teams to resolve issues </li><li>Ensure data integrity and reconciliation across financial systems and reporting outputs </li><li>Partner with finance stakeholders to validate system behavior and clarify results in non-technical terms </li><li>Support continuous improvement of QA processes, test coverage, and release quality </li></ul>
2026-06-23T00:00:00Z

QA Manager

Chicago, IL
remote
Temporary / Contract
66.5 - 77 USD / Hourly
We are looking for an experienced QA Manager to lead technology initiatives and drive delivery excellence for teams based in Chicago, IL. This Long-term Contract position is ideal for a detail-oriented individual who can guide projects from planning through execution while partnering closely with business and technical stakeholders. The role requires strong leadership in Agile environments, a practical approach to risk and timeline management, and the ability to keep teams aligned on priorities and outcomes. Responsibilities:• Lead IT projects from initiation through completion, ensuring scope, timelines, budget, and quality expectations are effectively managed.• Facilitate Agile Scrum ceremonies, support team accountability, and help remove blockers that could affect delivery progress.• Coordinate with cross-functional stakeholders to define project goals, establish milestones, and maintain clear communication throughout each phase.• Use Atlassian Jira to track work, monitor progress, manage priorities, and provide accurate status reporting to leadership and project teams.• Identify project risks, dependencies, and issues early, then develop practical mitigation plans to reduce disruption.• Prepare and maintain project documentation, dashboards, schedules, and governance materials to support informed decision-making.• Drive collaboration between business partners and technical teams to ensure requirements are understood and translated into actionable plans.• Support process improvements within project delivery practices and contribute to stronger execution standards across initiatives.
2026-07-01T00:00:00Z

Quality Assurance Engineer

Austin, TX
onsite
Temporary / Contract
40 - 47 USD / Hourly
QA EngineerOnsite | Austin, TX | Contract We are seeking a detail-oriented QA Engineer to support the delivery of high-quality software products across web and/or mobile platforms. This individual will partner closely with engineering, product, and DevOps teams to ensure reliability, performance, and usability throughout the development lifecycle. Responsibilities:<ul><li>Design, develop, and execute manual and automated test cases for web, API, and/or mobile applications</li><li>Build and maintain automated test frameworks using tools such as Selenium, Cypress, Playwright, or TestCafe</li><li>Perform API testing using tools like Postman, RestAssured, or SoapUI</li><li>Identify, document, and track defects using JIRA, Azure DevOps, or TestRail</li><li>Collaborate with developers in Agile/Scrum environments to define acceptance criteria and ensure test coverage</li><li>Execute regression, integration, and performance testing using tools such as JMeter, LoadRunner, or k6</li><li>Participate in CI/CD pipelines and integrate automated tests using Jenkins, GitHub Actions, GitLab CI, or CircleCI</li><li>Validate data integrity using SQL and database tools (MySQL, PostgreSQL, Snowflake, etc.)</li><li>Contribute to continuous improvement of QA processes, standards, and best practices</li></ul>
2026-06-18T00:00:00Z

Quality Assurance Engineer

Centennial, CO
onsite
Temporary / Contract
27 - 35 USD / Hourly
Quality Assurance Engineer IIEmployment Type: Contract through 12/31/26, Potential for ExtensionLocation: Centennial, CO Onsite/HybridPay: Available on W2 only Position OverviewThis role is focused on QA testing for cable TV and broadband products, supporting lab environments and infrastructure while executing manual testing and contributing to light scripting/automation efforts. The ideal candidate will have experience with RF technologies, networking fundamentals, and hands-on testing in a lab or hardware-focused environment. Key Responsibilities• Support and maintain QA lab environments and test infrastructure• Execute manual test cases and validate product functionality• Identify, document, and track defects in Jira• Develop basic scripts to support automation efforts• Create test reports and analyze results across test cycles• Collaborate with QA and development teams to validate releases
2026-07-01T00:00:00Z

AI Software Engineer

Nashville, TN
onsite
Temporary / Contract
85 - 110 USD / Hourly
Robert Half is seeking an innovative AI Software Engineer to join our client's technology team. In this role, you will design, develop, and deploy AI-powered applications and services that leverage machine learning, large language models (LLMs), and modern cloud technologies. The ideal candidate combines strong software engineering fundamentals with hands-on experience building and integrating AI solutions into production environments.This position offers the opportunity to work on cutting-edge AI initiatives that drive automation, improve business processes, and create intelligent user experiences. Key Responsibilities<ul><li>AI Application Development: Design, build, and maintain AI-powered applications, APIs, and services using modern software development practices.</li><li>LLM Integration: Develop solutions utilizing large language models (OpenAI, Anthropic, Gemini, Llama, etc.) through APIs, prompt engineering, fine-tuning, and retrieval-augmented generation (RAG) techniques.</li><li>Machine Learning Solutions: Build, train, evaluate, and deploy machine learning models to solve business challenges.</li><li>Software Engineering: Develop scalable backend systems and microservices using languages such as Python, C#, Java, or JavaScript/TypeScript.</li><li>Data Processing: Design data pipelines and workflows for collecting, transforming, and preparing data used in AI applications.</li><li>Cloud Deployment: Deploy and manage AI workloads within cloud environments including AWS, Azure, or Google Cloud Platform.</li><li>Model Optimization: Monitor AI system performance, improve model accuracy, optimize inference costs, and implement guardrails for reliability and security.</li><li>Collaboration: Partner with product managers, data engineers, data scientists, and business stakeholders to deliver AI solutions aligned with organizational goals.</li><li>Documentation: Create and maintain technical documentation for AI architectures, workflows, APIs, and deployment processes.</li><li>Research & Innovation: Stay current on emerging AI technologies, frameworks, and industry best practices.</li></ul>
2026-06-23T00:00:00Z

AI Software Engineer

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an AI Software Engineer to develop intelligent applications that leverage modern AI, machine learning, and large language model technologies. This role will work closely with product, engineering, and business teams to build AI-driven solutions that improve business outcomes and user experiences.Responsibilities<ul><li>Design and develop AI-powered applications and services</li><li>Build integrations with large language models (LLMs) and AI platforms</li><li>Develop APIs and backend services supporting AI workflows</li><li>Implement prompt engineering and model evaluation strategies</li><li>Optimize AI solutions for performance, scalability, and reliability</li><li>Collaborate with product and business stakeholders to identify use cases</li><li>Support deployment and monitoring of AI solutions in production</li></ul>
2026-06-19T00:00:00Z

Quality Assurance Specialist

Irvine, CA
onsite
Temporary / Contract
25 - 28 USD / Hourly
We are seeking a detail-oriented Temporary Administrative Compliance Coordinators to support critical audit and compliance initiatives over a 3–4 month period. This role will assist with reviewing documentation, validating records, preparing for audits, and supporting various compliance-related projects. The ideal candidate will possess strong organizational skills, exceptional attention to detail, and the ability to accurately review high volumes of information while identifying gaps, inconsistencies, and compliance concerns. Duties:<ul><li>Review and audit session notes, treatment documentation, and related records to ensure compliance with payer and regulatory requirements (training provided).</li><li>Organize, maintain, and track audit-related documentation and records.</li><li>Identify missing information, documentation gaps, and inconsistencies within records.</li><li>Support compliance, quality assurance, and operational projects as assigned.</li><li>Maintain confidentiality and handle sensitive information in accordance with company policies and regulatory standards.</li><li>Provide general administrative support related to compliance and auditing initiatives.</li></ul>
2026-07-03T00:00:00Z

QA Analyst L2

Burbank, CA
onsite
Temporary / Contract
52 - 55 USD / Hourly
We are looking for a Level 2 QA Analyst to support privacy and website compliance initiatives in Southern California. This is a Long-term Contract position focused on ensuring applications, workflows, and data-handling practices align with regulatory expectations and internal quality standards. The role works closely with business, legal, compliance, and technology stakeholders to assess requirements, coordinate testing efforts, and confirm that privacy-focused solutions are delivered accurately and reliably. Responsibilities:• Build and carry out test strategies, test plans, and detailed test cases to evaluate privacy-related business and system requirements.• Verify that consent management processes, data subject request workflows, and handling of sensitive information function as intended and meet compliance expectations.• Perform functional, integration, and user acceptance testing for website and privacy compliance initiatives, documenting outcomes clearly.• Record, prioritize, and monitor defects through resolution while partnering with cross-functional teams to address root causes and retesting needs.• Produce QA artifacts such as traceability matrices, validation reports, test evidence, and defect summaries to support compliance reviews and audit readiness.• Maintain end-to-end traceability between requirements, test scenarios, execution results, and final validation status.• Review business and regulatory requirements to identify gaps, improve testability, and confirm complete test coverage.• Communicate testing progress, quality risks, compliance concerns, and critical issues to stakeholders, including recommendations for mitigation.• Assess opportunities to strengthen QA processes, reporting practices, and repeatable automation for compliance-focused testing activities.
2026-06-24T00:00:00Z

Quality Assurance Analyst (SDET, Automated, Java, Python)

Philadelphia, PA
onsite
Temporary / Contract
40 - 45 USD / Hourly
SENIOR QA ANALYST / SDETHybrid in Philadelphia, PAContract through 12/31/26 (Extensions Likely) This role is for a Senior QA Analyst / SDET supporting a suite of modern, cloud-based applications built on a microservices architecture. The position focuses on designing and executing automated testing frameworks, validating APIs and distributed systems, and driving quality standards across the software development lifecycle within a hybrid Agile environment. Responsibilities:<ul><li>Design, develop, and execute automated test frameworks and scripts</li><li>Perform manual testing as needed, particularly in remote or edge-case workflows</li><li>Test REST APIs, JSON services, and backend systems using tools like Postman</li><li>Validate functionality across microservices and distributed architectures</li><li>Support automated testing for Java-based applications and middleware systems</li><li>Utilize scripting (Python and/or JavaScript/TypeScript) to enhance test automation</li><li>Collaborate with engineering, Product Owners, and QA teams in an Agile/hybrid environment</li><li>Participate in test planning, execution, and continuous improvement initiatives</li><li>Maintain and contribute to automation pipelines and CI/CD workflows</li><li>Track QA metrics including defects, execution results, and overall test status</li><li>Identify risks, monitor delivery timelines, and support mitigation strategies</li><li>Document and track defects while partnering with development teams for resolution</li><li>Perform quality audits and ensure adherence to QA standards and methodologies</li><li>Act as a quality advocate and provide guidance across technical teams</li></ul>
2026-07-01T00:00:00Z

Quality Assurance Analyst (SDET, Automated, Java, Python)...

Philadelphia, PA
onsite
Temporary / Contract
45 - 51 USD / Hourly
SDET (Automated; Java/Python)Location: Hybrid 4x/week in Philadelphia, PADuration: Through 12/31/2026, extensions likely This senior-level Software Development Engineer in Test (SDET) role focuses on designing, building, and maintaining automated testing solutions that support high-volume consumer technology platforms. The position works closely with engineering teams in a distributed global environment and emphasizes strong coding skills, automation expertise, CI/CD integration, and AI-assisted testing practices. The ideal candidate brings a blend of software development and quality engineering experience, with the ability to contribute to both automated and functional testing efforts. Responsibilities:<ul><li>Build, maintain, and enhance automated test frameworks and test scripts</li><li>Execute both functional and automated testing across device and platform applications</li><li>Develop and support automation solutions using modern testing frameworks and scripting languages</li><li>Collaborate with engineering and QA teams across globally distributed environments</li><li>Participate in development-related activities and partner closely with software engineers</li><li>Integrate automated testing into CI/CD and deployment pipelines</li><li>Leverage AI tools and workflows to improve testing and engineering efficiency</li><li>Troubleshoot defects, test failures, and release-related issues</li><li>Support software releases and contribute to product quality, stability, and faster delivery cycles</li></ul>
2026-07-02T00:00:00Z

Quality Assurance Analyst (SDET, Automated, Java, Python)...

Philadelphia, PA
onsite
Temporary / Contract
45 - 52 USD / Hourly
Quality Assurance Analyst (SDET) III – ContractEmployment Type: 38 Week Contract, Potential for ExtensionLocation: Philadelphia, PA (Hybrid 4x onsite weekly) Pay: Available on W2OverviewWe are seeking an experienced Quality Assurance Analyst (SDET) III to support automated testing, QA strategy, and high‑quality software delivery within a collaborative Agile environment. This role is ideal for a hands‑on QA professional with deep experience in test automation, Python scripting, Java QA, API testing, and continuous integration tools.Key Responsibilities<ul><li>Establish testing milestones, monitor progress, identify delivery risks, and drive mitigation strategies.</li><li>Develop and execute test cases, use cases, and automated scripts using Python for Java middleware development.</li><li>Test RESTful services, JSON payloads, and APIs; work with tools such as Jenkins, Splunk, Swagger, and other CI/CD systems.</li><li>Define and execute business scenarios that align with real-world operational needs.</li><li>Track and report quality assurance metrics (defects, defect counts, test results, and overall test status).</li><li>Collect and analyze data to support software process improvements and incorporate enhancements into broader business workflows.</li><li>Create and execute formal test plans; perform test planning, test case writing, test automation, and manual/automated test execution.</li><li>Document defects, support troubleshooting, and assist in resolution efforts.</li><li>Provide training and act as an internal quality consultant for technical teams.</li><li>Conduct quality audits across IT teams to ensure adherence to established quality standards, processes, and methodologies.</li></ul>
2026-06-18T00:00:00Z

Quality Assurance Coordinator

El Segundo, CA
onsite
Temporary to Hire
25 - 30 USD / Hourly
Quality Assurance CoordinatorPosition SummaryThe Quality Assurance Coordinator is responsible for supporting customer quality assurance programs through documentation management, regulatory compliance, supplier coordination, and quality systems administration. This role serves as a key liaison between customers, suppliers, and internal teams to ensure product documentation is accurate, compliant, and completed on time. The ideal candidate is highly organized, detail-oriented, and enjoys managing multiple projects in a fast-paced food manufacturing environment.Essential ResponsibilitiesCustomer QA Platform Management (50%)<ul><li>Maintain and update customer web-based quality assurance platforms by uploading product specifications, technical documentation, certifications, and regulatory records.</li><li>Ensure customer portals remain current, accurate, and compliant with customer requirements and internal quality standards.</li><li>Coordinate with domestic and international suppliers to obtain required documentation and certifications.</li><li>Communicate project timelines, documentation requirements, and deadlines to suppliers and internal stakeholders.</li><li>Monitor outstanding documentation requests and proactively follow up to ensure timely completion.</li><li>Escalate delays or documentation issues to Quality Assurance leadership as needed.</li></ul>Documentation & Administrative Support (20%)<ul><li>Review and organize supplier technical documentation for completeness and accuracy.</li><li>Assist with maintaining product specifications and supporting documentation for new and existing products.</li><li>Coordinate updates to technical documentation to align with FDA regulations, customer requirements, and company quality standards.</li><li>Support documentation related to HACCP, FSMA, MSC, ASC, BAP, and other applicable food safety programs.</li><li>Maintain organized electronic records and quality documentation.</li></ul>SAP & Quality Systems Support (10%)<ul><li>Perform QA-related SAP transactions including batch reviews, quality holds, and product release activities.</li><li>Verify product traceability information and maintain accurate system records.</li><li>Support quality data entry and system updates to ensure inventory and quality information remains accurate.</li></ul>Test Kitchen & Product Sample Support (5%)<ul><li>Assist with receiving, organizing, and evaluating product samples.</li><li>Conduct basic product inspections for seafood and value-added products.</li><li>Maintain cleanliness, organization, and inventory of the test kitchen and sample storage areas.</li></ul>Continuous Improvement & Special Projects (10%)<ul><li>Participate in quality improvement initiatives to enhance documentation processes and operational efficiency.</li><li>Assist with special projects, audits, and quality-related assignments as needed.</li></ul>Team Support (5%)<ul><li>Provide administrative and documentation support to the Quality Assurance team during vacations, absences, or peak workloads.</li><li>Cross-train on departmental processes to ensure continuity of quality documentation and project workflows.</li></ul>
2026-06-29T00:00:00Z

Testing and Quality Assurance IV

Seattle, WA
remote
Temporary / Contract
75.61 - 75.61 USD / Hourly
We are looking for an EMS Subject Matter Expert & Quality Assurance Lead to support a utility client by leading the technical execution and quality assurance efforts for an enterprise EMS (Energy Management System) upgrade. This role is responsible for developing, implementing, and maintaining QA processes while ensuring system reliability, accuracy, and performance across all phases of the upgrade lifecycle.This position will work across multiple technical areas, influencing solution design, testing strategy, and implementation while collaborating closely with internal teams, vendors, and client stakeholders. Key Responsibilities:· Lead technical execution of EMS upgrades, including installation, configuration, migration, testing, and post-cutover support.· Develop and execute comprehensive QA strategies, test plans, and validation processes across all testing phases (FAT, SAT, etc.).· Perform system troubleshooting, defect identification, root cause analysis, and remediation support.· Validate EMS integrations, including ICCP interfaces, real-time data flows, telemetry, and system communications.· Support development and upgrade of custom EMS-related applications, ensuring compatibility and performance.· Maintain detailed technical documentation including test plans, defect logs, and configuration records.· Collaborate with cross-functional teams (engineering, IT, operations, vendors) to ensure alignment and project success.· Act as a technical liaison between stakeholders and vendors (e.g., AspenTech/OSI), ensuring clear communication and delivery.· Identify risks and recommend mitigation strategies to ensure system stability and project timelines.
2026-06-26T00:00:00Z

Java Software Engineer

Holladay, UT
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
We are seeking a skilled Java Software Engineer to design, develop and maintain scalable, high-performance software solutions. This role will work closely with cross-functional teams to build enterprise-grade applications, improve development efficiency, and support modern software engineering practices. Experience using Claude Code or similar AI-assisted coding tools is highly valued to accelerate development, improve code quality, and streamline debugging and documentation.Key Responsibilities<ul><li>Design, develop, test and maintain Java-based applications and services</li><li>Write clean, efficient and well-documented code following best practices</li><li>Collaborate with product managers, architects and other engineers to deliver high-quality software solutions</li><li>Use Claude Code to assist with code generation, refactoring, debugging, technical documentation and development workflows</li><li>Participate in code reviews and contribute to continuous improvement of coding standards</li><li>Troubleshoot application issues and implement effective solutions</li><li>Build and maintain APIs, microservices and backend integrations</li><li>Contribute to system performance tuning, scalability improvements and application security</li><li>Support CI/CD pipelines, automated testing and release processes</li><li>Stay current on emerging technologies, including AI-assisted software development tools</li></ul>
2026-07-01T00:00:00Z

Workday Testing Analyst

Norristown, PA
remote
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Workday Testing Analyst to join our team in King of Prussia, Pennsylvania. In this long-term contract position, you will play a pivotal role in ensuring the accuracy and compliance of system changes, particularly related to Workday purge functionality and data retention processes. Your expertise will contribute to maintaining high standards of performance, reliability, and security within the Workday system. Responsibilities: • Develop and implement comprehensive test plans and procedures for Workday integrations and purge functionality. • Create detailed test scripts and generate test data to ensure accurate validation of system processes. • Oversee all testing activities, including execution, documentation, and tracking of issues. • Validate data retention processes and purge logic within Workday to ensure compliance with organizational policies. • Conduct usability testing to evaluate system performance, scalability, reliability, and security. • Document and monitor testing progress and results, providing detailed reports to stakeholders. • Collaborate closely with configuration and compliance teams to ensure thorough testing coverage. • Participate in project meetings and deliver status updates to managers and team leads. • Escalate any testing-related issues promptly to ensure timely resolution. • Maintain a structured and organized approach to testing tasks, adhering to deadlines and project goals.
2026-06-15T00:00:00Z

AI & Automation Engineer

Charlotte, NC
onsite
Temporary / Contract
50 - 57 USD / Hourly
Robert Half is seeking an AI & Automation Engineer to support enterprise automation initiatives and drive operational efficiency through workflow automation, intelligent process automation, and AI-enabled business solutions.The ideal candidate combines strong business analysis skills with hands-on experience designing and implementing automation solutions that streamline processes, improve data accuracy, and enhance organizational productivity.Key Responsibilities<ul><li>Partner with business, operations, and product stakeholders to identify automation opportunities and process improvements.</li><li>Gather, document, and analyze business requirements for automation initiatives.</li><li>Design, develop, and implement workflow automation solutions using approved automation and low-code platforms.</li><li>Automate reporting, data synchronization, operational workflows, and other business processes.</li><li>Create and maintain bots, workflows, and automated business solutions.</li><li>Support testing, deployment, governance, and ongoing optimization of automation initiatives.</li><li>Leverage AI technologies to improve decision-making, efficiency, and scalability.</li><li>Collaborate with cross-functional teams to prioritize and deliver high-value automation projects.</li><li>Monitor and enhance existing automation solutions to maximize performance and business impact.</li></ul>Common Project Areas<ul><li>Automated reporting and analytics</li><li>Data integration and synchronization</li><li>Business process automation</li><li>Workflow orchestration</li><li>Operational efficiency initiatives</li><li>AI-assisted process improvements</li></ul>
2026-06-15T00:00:00Z

Automation Engineer

Torrington, CT
onsite
Permanent / Full Time
110000 - 160000 USD / Yearly
We are looking for a skilled Automation Engineer to join our dynamic team in Torrington, Connecticut. In this role, you will play a pivotal part in advancing our infrastructure through automation, ensuring seamless operations and enhanced reliability. You will have the opportunity to work on cutting-edge technologies and contribute to modernizing our systems.
2026-06-05T00:00:00Z

AI/Data Governance Analyst

New York, NY
onsite
Temporary / Contract
80.75 - 93.5 USD / Hourly
We are looking for an experienced AI/Data Governance Analyst to support enterprise data strategy efforts in New York, New York. This Long-term Contract position will partner closely with leadership and cross-functional teams to strengthen data governance practices, improve data quality, and promote consistent standards across the organization. The ideal candidate brings a hands-on approach, strong communication skills, and a solid background working across multiple data domains in complex business environments. Responsibilities: • Partner with data strategy leadership to translate governance priorities into practical actions across business and technical teams. • Work directly with stakeholders throughout the enterprise to reinforce adherence to established data policies, standards, and controls. • Assess data quality issues, identify root causes, and help drive corrective actions that improve trust in key datasets. • Support the development, maintenance, and adoption of governance frameworks, business rules, and data management practices. • Collaborate with teams responsible for reporting, analytics, and operational systems to align data definitions and usage standards. • Use tools such as SQL, BusinessObjects, and Erwin to analyze data structures, validate information, and document governance-related findings. • Communicate recommendations, risks, and progress clearly through written materials and stakeholder discussions. • Contribute as a senior hands-on analyst who can guide day-to-day governance execution and help coordinate efforts across multiple data domains.
2026-07-01T00:00:00Z

Computer Assisted Auditing Tools (CAAT) Specialist

Chicago, IL
remote
Temporary to Hire
58.91 - 68.73 USD / Hourly
We are looking for a Computer Assisted Auditing Tools (CAAT) Specialist to join a contract opportunity in Chicago, Illinois. This position supports audit, risk, and cybersecurity initiatives by using data-driven testing, automation, and cloud-focused analysis to strengthen control oversight and compliance efforts. The ideal candidate brings experience from audit or risk environments and can translate technical findings into clear insights for stakeholders across the business. Responsibilities: • Design and execute technology-enabled audit procedures using analytics, scripting, and automation to evaluate controls, risks, and compliance obligations. • Analyze data from cloud platforms, security tools, and enterprise systems to identify exceptions, trends, and opportunities to improve audit coverage. • Build and refine queries, dashboards, and repeatable reporting processes using tools such as Python, SQL, Power BI, and other analytics platforms. • Support assessment activities related to cloud environments, with particular attention to Microsoft Azure services, configurations, and monitoring outputs. • Maintain organized audit evidence, workflow records, and issue tracking within audit management platforms while helping improve reporting and process efficiency. • Collaborate with technical and non-technical teams to gather requirements, explain findings, and resolve dependencies affecting audit and control testing activities. • Use GitHub-based development practices, including version control, branching, pull requests, and peer review, to manage scripts and analytical assets. • Interpret control frameworks and testing standards to evaluate application controls, IT general controls, and broader governance requirements. • Contribute to integrations and data extraction efforts through APIs, authentication methods, and structured data parsing to support automated evidence collection.
2026-06-24T00:00:00Z

GenAI CCaaS Engineer

Washington, DC
onsite
Temporary / Contract
50 - 54 USD / Hourly
Opening for an early career GenAI Application Developer to build and enhance AI-powered applications for an AWS Contact Center As a Service (CCAS) platform that uses Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). This is a software development role focused on conversation flow design, Amazon Connect integrations, AI service orchestration, generative AI safety, and the creation of supporting APIs and data pipelines to improve customer experience through intelligent automation.You will work with senior developers, UI/UX designers, and cloud engineers to implement features that deflect customer contacts with voice/chat bots, optimize routing and flows, provide agents with real-time AI assistance, and ensure privacy/compliance controls. This is an exciting opportunity to grow your development skills while delivering secure, reliable, and innovative solutions in a mission environment. Primary Responsibilities<ul><li>Amazon Connect application development and configuration: </li><li>Build, update, and maintain Amazon Connect contact flows, routing profiles, and queues to support both voice and chat channels.</li><li>Integrate Lex V2 bots into Amazon Connect flows for call deflection, self-service transactions, and escalation.</li><li>Enable and configure Contact Lens for real-time and post-contact analytics, transcription, summarization, sentiment analysis, and redaction.</li><li>Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and step-by-step agent assist experiences.</li><li>Implement S3-based call and chat transcript storage with encryption, lifecycle policies, and retention compliance.</li><li>AI orchestration and backend services: </li><li>Write AWS Lambda (Python) functions to orchestrate Bedrock LLM calls, embeddings workflows, and model invocation logging.</li><li>Implement OpenSearch indexing, vector/keyword queries, and knowledge synchronization triggers.</li><li>Build retrieval-augmented generation (RAG) pipelines to enhance Amazon Connect agent assist and self-service knowledge.</li><li>Apply structured logging, unit/integration tests, error handling, and performance/cost safeguards.</li><li>Data safety and compliance: </li><li>Implement AI guardrails, prompt templates, and output evaluation for safety and accuracy.</li><li>Enforce PII minimization and redaction policies in Amazon Connect conversation logs.</li><li>Participate in threat modeling and support remediation of findings for contact center integrations.</li><li>Web and chat integration: </li><li>Support CloudFront + WAF configurations for secure web chat entry points.</li><li>Build APIs and event hooks to pass conversation context between web chat, Amazon Connect, and AI services.</li><li>DevSecOps and operations: </li><li>Contribute to Git-based CI/CD pipelines, code reviews, and documentation.</li><li>Maintain runbooks, architecture diagrams, and SOPs for contact flows, bot integrations, and AI workflows.</li><li>Create and monitor CloudWatch dashboards/alarms for call deflection rate, average handle time (AHT), contact resolution, and AI usage metrics.</li></ul>
2026-07-02T00:00:00Z

Quality Control Manager

Arlington Heights, IL
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for a Quality Control Manager to lead and strengthen the quality assurance program supporting mortgage servicing operations in the Northwest suburbs of Chicago Illinois. This role will shape review standards, evaluate borrower and client interactions, and translate findings into practical improvements that elevate service, compliance, and operational consistency. The position also works closely with leadership and cross-functional teams to identify risk patterns, support corrective action plans, and enhance the overall customer experience. Responsibilities:• Build, manage, and refine a quality assurance framework for customer-facing mortgage servicing functions, with a strong focus on call reviews and service consistency.• Evaluate recorded borrower and client communications to measure professionalism, accuracy, policy adherence, and regulatory compliance.• Create and maintain scorecards, review criteria, and testing approaches that support fair and effective quality evaluations across teams.• Examine complaint activity, customer feedback, and performance data to uncover recurring issues, service gaps, and opportunities for improvement.• Recommend and help implement actions that improve borrower satisfaction, strengthen first-contact resolution, and raise overall service standards.• Work with Compliance and operational leaders to ensure monitoring practices reflect current regulatory requirements, client expectations, and emerging risk areas.• Oversee remediation tracking by confirming that identified deficiencies are addressed and corrective actions are completed effectively.• Prepare reporting for leadership that summarizes quality trends, key metrics, risk observations, and performance insights.• Coach managers and team members on review outcomes and contribute to training initiatives based on quality results and operational trends.• Partner with departments including Customer Service, Cashiering, Tax and Insurance, Loan Administration, and Investor Services to resolve escalations and improve borrower outcomes.
2026-06-19T00:00:00Z

Quality Control Manager

Chicago, IL
onsite
Permanent / Full Time
80000 - 85000 USD / Yearly
The salary range for this position is $80,000 - $85,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. Job Description:• Develop, administer, and continuously improve the call monitoring and quality assurance program. • Review recorded customer and client interactions to assess service quality, professionalism, accuracy, compliance, and adherence to company standards. • Develop, maintain, and periodically update quality scorecards, evaluation criteria, and testing methodologies for customer-facing teams. • Analyze customer experience trends, borrower feedback, complaint data, and quality review findings to identify opportunities for service improvements. • Develop recommendations that enhance customer satisfaction, first-call resolution, and overall service quality. • Monitor borrower complaints, escalation trends, and customer dissatisfaction indicators to identify root causes and recommend corrective actions. • Monitor customer interactions for compliance with CFPB servicing regulations, RESPA, FDCPA, FCRA, UDAAP, SCRA, and applicable client requirements. • Partner with Compliance to ensure quality reviews align with regulatory expectations and emerging risks. • Track remediation efforts and validate corrective actions to ensure deficiencies are effectively addressed. • Prepare and present quality assurance reports, trend analyses, risk assessments, and performance metrics to management and executive leadership.
2026-06-11T00:00:00Z