We are looking for a detail-oriented Quality Assurance Tester to support the delivery of reliable, user-friendly web applications in The Woodlands, Texas. This role combines hands-on manual testing with automated test execution to identify defects, improve product quality, and strengthen the overall user experience. The ideal candidate is comfortable working across multiple test scenarios, documenting findings clearly, and collaborating with cross-functional teams to resolve issues efficiently.<br><br>Responsibilities:<br>• Design and carry out manual test cases to validate application functionality, usability, and performance across web environments.<br>• Build, maintain, and execute automated browser-based test scripts using Selenium to improve test coverage and consistency.<br>• Record, track, and communicate defects with clear reproduction steps, expected outcomes, and actual results for timely resolution.<br>• Partner with developers, product stakeholders, and support teams to clarify requirements and confirm that delivered features meet quality standards.<br>• Use Zendesk and related tools to review reported issues, verify defects, and help prioritize testing efforts based on customer impact.<br>• Perform regression, smoke, and functional testing during release cycles to confirm system stability after updates or fixes.<br>• Maintain organized test documentation, including test plans, execution results, and defect summaries for ongoing quality reporting.
We are looking for a QA Analyst to support software testing initiatives for a high-visibility enterprise program in Jacksonville, Florida. This role partners closely with development and program teams to ensure applications meet business and technical expectations through thoughtful planning, detailed validation, and clear defect reporting. The ideal candidate brings strong manual testing experience, comfort working with Oracle-based environments, and a collaborative approach to improving software quality.<br><br>Responsibilities:<br>• Assess the scope of testing activities and provide effort estimates for assignments of varying size and complexity.<br>• Examine business requirements, solution designs, and technical documentation to uncover gaps and build effective test coverage.<br>• Develop, update, and carry out structured test plans, test cases, and test scripts that verify expected system behavior.<br>• Log, monitor, and retest defects while communicating findings, risks, and progress to project stakeholders.<br>• Perform functional and regression testing across assigned application areas and summarize outcomes in a clear, organized manner.<br>• Adjust testing approaches as project needs evolve and help maintain alignment between requirements and validation efforts.<br>• Partner with automation specialists to troubleshoot issues affecting automated functional or performance test execution.<br>• Recommend enhancements to quality assurance practices, tools, and reporting to strengthen overall testing effectiveness.<br>• Provide guidance to less experienced analysts and contribute subject matter expertise on critical business applications.<br>• Support project coordination activities, including planning efforts and the configuration or improvement of testing tools used by the team.
We are looking for a Quality Assurance Specialist to join a global apparel and fashion organization in Secaucus, New Jersey. This Long-term Contract opportunity combines quality assurance coordination with administrative support, offering a key role in keeping product submissions, documentation, and reporting organized and on schedule. The position partners closely with quality leadership, suppliers, and factory teams to help maintain visibility into samples, deadlines, and quality-related records.<br><br>Responsibilities:<br>• Provide day-to-day support to quality leadership by managing administrative tasks, organizing priorities, and helping the team stay aligned on deliverables.<br>• Monitor sample activity from submission through follow-up, ensuring items are logged accurately and tracked against required timelines.<br>• Maintain organized quality documentation and update records so information is current, accessible, and audit-ready.<br>• Prepare and distribute Excel-based reports that highlight status updates, open items, and progress against deadlines.<br>• Communicate with suppliers and factory partners to gather missing information, confirm expectations, and resolve outstanding submissions.<br>• Follow up consistently on pending approvals, late deliverables, and incomplete documentation to keep projects moving forward.<br>• Assist with coordination across the QA function to support product quality processes and reporting needs.<br>• Help manage scheduling, reporting, and other operational tasks that contribute to an efficient quality assurance workflow.
<p><strong>Robert Half Permanent Placement</strong> is excited to partner with an aerospace industry manufacturer in <strong>the Buffalo, NY area </strong>on their search for a skilled <strong>Quality Assurance Associate. </strong>This role has a starting wage of <strong>$32 - $38 per hour depending on experience</strong> and includes a comprehensive benefits package. Our great client is going through a growth stage and needs to add a Quality Assurance professional with direct experience with First Article Inspection Reports that can step right in a be a part of a highly functioning Quality team.</p><p><br></p><p><strong>Responsibilities include but not limited to:</strong></p><p><br></p><ul><li>Support the aerospace quality management system through inspections, audits, data analysis, and continuous improvement activities</li><li>Perform AS9102 First Article Inspections (FAIs) to verify product compliance and documentation accuracy</li><li>Conduct incoming inspection of machined parts and purchased components, including review of certifications and test reports</li><li>Document nonconformances and assist with product failure investigations and corrective action efforts</li><li>Ensure compliance with customer-specific, aerospace, and AS9100 quality requirements</li><li>Maintain calibration and inspection records and help support overall AS9100 quality system requirements</li><li>Use mechanical, optical, electrical, and pressure measuring equipment to inspect components, soldered assemblies, and welds to applicable standards</li><li>Provide technical guidance to the inspection team as needed and leverage strong drawing interpretation, inspection, and Microsoft Office/Excel skills</li></ul><p><br></p>
<p><strong>Data Center Technician (Decommissioning & QA)</strong></p><p><strong>Location:</strong> Ashburn, VA & Manassas, VA (must be comfortable working at both locations)</p><p><strong>Job Summary:</strong></p><p>We are seeking a Data Center Technician with 1-2 years of data center experience to support server decommissioning, auditing, and quality assurance activities. This role involves verifying hardware information, auditing server inventories, cabling, labeling, and ensuring data center records accurately reflect physical assets.</p><p><strong>Responsibilities:</strong></p><ul><li>Perform server decommissioning activities, including tagging and documenting equipment.</li><li>Verify server hostnames, serial numbers, rack locations, and asset records for accuracy.</li><li>Conduct QA checks and audits on hardware inventory, including random 10% validation audits.</li><li>Update databases and asset management records based on audit findings.</li><li>Install, label, organize, and verify network and server cabling.</li><li>Support rack cleanup, corrections, and hardware location verification.</li><li>Ensure all work is completed accurately and documented according to established procedures.</li></ul><p><br></p>
We are looking for a Software QA Analyst to join an Agile team in Florida, where quality is treated as a shared responsibility throughout the development lifecycle. This role is ideal for a testing specialist who can independently plan and execute validation activities, investigate issues thoroughly, and work closely with business analysts, developers, and client stakeholders. The position focuses on both manual and automated testing while helping ensure requirements are testable, releases are stable, and defect resolution stays on track.<br><br>Responsibilities:<br>• Develop and manage detailed test scenarios and test cases based on business needs, user stories, and acceptance criteria.<br>• Perform manual testing across multiple sprint deliverables while maintaining clear visibility into progress, risks, and priorities.<br>• Run and support automated test coverage using Selenium and related QA tools to improve consistency and efficiency.<br>• Document defects with precise reproduction steps, supporting evidence, impact details, and environment information so issues can be resolved quickly.<br>• Re-test resolved issues and complete regression validation to confirm changes do not negatively affect existing functionality.<br>• Take an active role in Agile ceremonies by contributing testing insight during daily stand-ups, refinement sessions, planning meetings, and retrospectives.<br>• Partner with business analysts and developers to review requirements early, identify gaps in testability, and reduce downstream rework.<br>• Assist with release readiness activities, including pre-deployment coordination and post-release smoke testing.<br>• Support client-facing testing efforts by guiding users through validation activities, helping triage reported issues, and coordinating next steps for resolution.<br>• Contribute ideas that strengthen QA practices, improve team standards, and enhance overall product quality.
We are looking for a detail-oriented contract specialist to support a focused data quality initiative in Saint Paul, Minnesota. This role is centered on improving the accuracy, consistency, and reliability of account information while helping the business maintain clean, usable records for reporting and operational needs. The ideal candidate brings strong analytical judgment, comfort with large datasets, and the ability to translate data findings into practical business insights.<br><br>Responsibilities:<br>• Examine account records in the CRM to uncover duplicates, missing information, conflicting entries, and other data integrity concerns.<br>• Clean and standardize core account details such as company names, location fields, industry categories, and related attributes according to established data rules.<br>• Compare CRM account records against master data sources and determine accurate matches using identifiers such as customer numbers, billing references, quotes, and order details.<br>• Use Excel, data preparation tools, and logical matching methods to identify likely record connections and confirm uncertain results through careful review.<br>• Build and maintain cross-reference files that link account records between systems and clearly document updates, assumptions, and unresolved items.<br>• Investigate inconsistencies across account, quote, order, bill-to, and sold-to information, then track follow-up actions needed for resolution.<br>• Validate cleansed and mapped records through audits, spot checks, and stakeholder review to confirm readiness for reporting and future migration planning.<br>• Maintain organized logs of exceptions, risks, discrepancies, and open issues, escalating items that require business or system-owner input.
We are looking for a detail-oriented Quality Assurance Coordinator to support listing accuracy and data quality for a commercial real estate environment in Independence, Ohio. This Long-term Contract position focuses on reviewing listing information, identifying data issues, and working with agents and internal teams to ensure records meet company standards, compliance expectations, and customer needs. The ideal candidate is comfortable handling high-volume data entry tasks, using reporting tools to validate information, and maintaining organized follow-up throughout the correction process.<br><br>Responsibilities:<br>• Review commercial real estate listings for accuracy, completeness, and alignment with established quality standards.<br>• Audit information entered into internal systems and investigate discrepancies that affect data reliability.<br>• Generate and analyze automated reports to identify errors, missing details, and integrity concerns within listing records.<br>• Communicate with agents and participant offices to resolve data entry issues and secure timely corrections.<br>• Enter new listings and update existing records for offices that do not submit information through online services.<br>• Track turnaround times for listing updates and help ensure entries are completed within required deadlines.<br>• Maintain internal tracking tools so staff can quickly locate submitted information and monitor status changes.<br>• Oversee the assessment of penalties related to noncompliance with listing rules and escalate issues to leadership when appropriate.
<p>Robert Half is seeking an innovative <strong>AI Software Engineer</strong> to join our client's technology team. In this role, you will design, develop, and deploy AI-powered applications and services that leverage machine learning, large language models (LLMs), and modern cloud technologies. The ideal candidate combines strong software engineering fundamentals with hands-on experience building and integrating AI solutions into production environments.</p><p>This position offers the opportunity to work on cutting-edge AI initiatives that drive automation, improve business processes, and create intelligent user experiences.</p><p><br></p><p>Key Responsibilities</p><ul><li><strong>AI Application Development:</strong> Design, build, and maintain AI-powered applications, APIs, and services using modern software development practices.</li><li><strong>LLM Integration:</strong> Develop solutions utilizing large language models (OpenAI, Anthropic, Gemini, Llama, etc.) through APIs, prompt engineering, fine-tuning, and retrieval-augmented generation (RAG) techniques.</li><li><strong>Machine Learning Solutions:</strong> Build, train, evaluate, and deploy machine learning models to solve business challenges.</li><li><strong>Software Engineering:</strong> Develop scalable backend systems and microservices using languages such as Python, C#, Java, or JavaScript/TypeScript.</li><li><strong>Data Processing:</strong> Design data pipelines and workflows for collecting, transforming, and preparing data used in AI applications.</li><li><strong>Cloud Deployment:</strong> Deploy and manage AI workloads within cloud environments including AWS, Azure, or Google Cloud Platform.</li><li><strong>Model Optimization:</strong> Monitor AI system performance, improve model accuracy, optimize inference costs, and implement guardrails for reliability and security.</li><li><strong>Collaboration:</strong> Partner with product managers, data engineers, data scientists, and business stakeholders to deliver AI solutions aligned with organizational goals.</li><li><strong>Documentation:</strong> Create and maintain technical documentation for AI architectures, workflows, APIs, and deployment processes.</li><li><strong>Research & Innovation:</strong> Stay current on emerging AI technologies, frameworks, and industry best practices.</li></ul><p><br></p>
<p>We are looking for a skilled AI Software Engineer to join our team in Phoenix, Arizona. In this long-term contract role. We want a full-stack software engineer who ships at AI speed without giving up engineering judgment. You'll use AI coding agents as your main tool, and you'll be the person who knows when the agent is wrong.</p><p><br></p><p>Responsibilities:</p><p>· <strong>Build department workspaces end to end.</strong> Ticket hubs, queues, tiles and filters for Client Services, Legal, HR and Compliance (e.g. a ClickUp-style filter builder, a performance-review system, a legal case tracker).</p><p>· <strong>Work on regulated workflows.</strong> Credit-dispute (e-OSCAR ACDV) queues with locking, auto-submit and audit trails, where a bug means a compliance issue, not just a broken screen.</p><p>· <strong>Replace CollectOne, one department at a time.</strong> Read legacy SQL Server data, mirror it into Postgres, and rebuild the daily screens staff rely on.</p><p>· <strong>Write database migrations safely.</strong> Plan apply-before-merge order, row-level security, and one-transaction-per-page-load rules.</p><p>· <strong>Wire integrations.</strong> Microsoft Graph mailboxes into tickets, Amazon Connect call screens, AWS Bedrock AI features (reply suggestions, PDF invoice analysis), S3 uploads, Stripe and QuickBooks.</p><p>· <strong>Drive AI agents well.</strong> Write clear prompts and specs, break work into small stacked PRs, and review every line the agent writes.</p><p>· <strong>Keep CI honest.</strong> Respect the guard checks (page index, lint ratchet, migration hygiene, secret scanning) and add new guards when a mistake could repeat.</p><p>· <strong>Sit with users.</strong> Turn a messy request from a supervisor into a clear spec, then show them the working screen.</p>
We are looking for a Senior Quality Assurance Analyst to lead automated testing initiatives supporting critical loan servicing applications in Fort Washington, Pennsylvania. This Long-term Contract position is ideal for someone who can shape enterprise test automation practices, partner across technical and business teams, and improve software quality throughout the development lifecycle. The role focuses on building scalable automation approaches, strengthening release confidence, and delivering measurable improvements in testing efficiency and coverage.<br><br>Responsibilities:<br>• Lead the design and expansion of automated testing solutions for high-priority loan servicing platforms, with an emphasis on reliability, scalability, and business impact.<br>• Establish a practical automation roadmap by selecting suitable tools, defining standards, and aligning testing efforts with broader software delivery objectives.<br>• Develop meaningful performance indicators for automation programs, track outcomes over time, and communicate progress and value to leadership.<br>• Create and maintain structured automation suites such as smoke, sanity, and regression coverage while improving traceability, reuse, and defect reporting practices.<br>• Define approaches for test data preparation, environment stability, and integration of automated execution within CI/CD and DevOps workflows.<br>• Collaborate with product owners, developers, architects, and business stakeholders to prioritize automation opportunities and recommend process enhancements.<br>• Support teams in embedding automated testing within sprint activities and across all stages of the software development life cycle.<br>• Build expertise in the organization’s automation ecosystem and apply proven techniques, frameworks, and best practices to strengthen delivery quality.<br>• Estimate automation effort, timelines, and resource needs to support dependable planning and successful project execution.
<p>Benefits:</p><ul><li>medical</li><li>dental insurance</li><li>vision care</li><li>401k plan</li><li>paid time off</li></ul><p>Responsibilities</p><ul><li>Support the development, maintenance, and continuous improvement of quality systems within a regulated medical device environment. </li><li>This role will be responsible for ensuring compliance with FDA Quality Management System Regulations (QMSR), ISO 13485, and EU Medical Device Regulation (MDR) requirements. </li><li>Maintain and improve the Quality Management System (QMS) to ensure compliance with FDA QMSR, ISO 13485, and EU MDR requirements.</li><li>Support product development activities by participating in design reviews, risk management, verification and validation, and design control processes.</li><li>Review and approve quality system documentation, including procedures, work instructions, specifications, and records.</li><li>Lead or support investigations involving nonconformances, complaints, deviations, CAPAs, and root cause analysis.</li><li>Partner with Engineering, Manufacturing, Regulatory Affairs, and Operations teams to ensure quality requirements are effectively implemented.</li><li>Support internal, supplier, customer, and regulatory audits, including audit preparation, response coordination, and corrective action implementation.</li></ul>
<p><strong>Software Automation Engineer IV</strong></p><p><strong>Location: </strong>Remote, East Coast hours</p><p><br></p><p>We are seeking a senior-level <strong>Automation Engineer IV</strong> to help accelerate the development, deployment, and adoption of AI-enabled solutions across the enterprise. This role will sit at the intersection of <strong>Python engineering, automation, machine learning, software quality, and AI enablement</strong>, helping move AI and ML use cases from development and experimentation into reliable, scalable production environments.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Help operationalize <strong>AI and machine learning solutions</strong>, moving models and AI-enabled applications from development into scalable production environments.</li><li>Develop reusable frameworks, utilities, and automation that make it easier for application teams to <strong>integrate and deploy AI capabilities</strong>.</li><li>Build Python-based services, scripts, APIs, and automation workflows supporting AI and ML use cases.</li><li>Partner with technical teams to identify opportunities where <strong>AI can improve existing applications, processes, testing, and operational workflows</strong>.</li><li>Establish repeatable development, testing, deployment, and monitoring practices for AI-enabled applications.</li><li>Code, test, document, implement, and support new or modified machine learning systems supporting a broad range of clinical and enterprise use cases.</li><li>Evaluate emerging technologies and recommend opportunities to reuse existing capabilities versus building new solutions.</li><li>Partner with various SOC Leaders, technical owners, and stakeholders to understand operational challenges and automation opportunities.</li></ul><p>Design, build, and deploy AI-powered solutions such as:</p><ul><li>AI triage bots</li><li>Watchlist automation</li><li>Incident response automation</li><li>Security operations workflows</li><li>AI agents and intelligent automation tools</li><li>Build solutions end-to-end, from requirements gathering through deployment and support.</li><li>Participate in architectural design and technical decision-making.</li><li>Integrate AI and automation tools into existing enterprise systems and workflows.</li><li>Improve SOC efficiency by reducing false positives, manual effort, and administrative tasks.</li><li>Develop software solutions utilizing AWS services and APIs.</li><li>Collaborate across security, engineering, and operations teams.</li></ul>
<p>We are looking for a detail-oriented Office Assistant to support documentation and records coordination for a long-term contract opportunity in Haltom City, Texas. This onsite role focuses on preparing, reviewing, scanning, and organizing quality and delivery records to ensure complete and accurate final documentation. The position is ideal for someone who works carefully with structured processes, maintains strong document control practices, and can help support timely customer-ready packages.</p><p><br></p><p>Responsibilities:</p><p>• Scan completed documentation packages and upload them into the designated quality and records management system.</p><p>• Review files for clarity, completeness, and proper order before submitting them to electronic storage.</p><p>• Match required records to the correct serial number or equipment unit to preserve traceability.</p><p>• Maintain accurate digital files and support consistent document retention, revision control, and naming standards.</p><p>• Assemble final delivery documentation packages for completed landing gear units and confirm all required materials are included.</p><p>• Check that inspection, manufacturing, quality, and supporting records meet customer format and sequencing expectations.</p><p>• Conduct a final review of documentation before release to the customer to reduce errors or omissions.</p><p>• Coordinate with internal teams to obtain any outstanding customer service paperwork needed for final delivery.</p><p>• Help ensure documentation follows applicable internal quality procedures and customer requirements.</p>
We are looking for an experienced Penetration Tester to join our cybersecurity team and enhance the security of our Windows-based systems. The ideal candidate will play a key role in identifying vulnerabilities, conducting simulated attacks, and implementing strategies to safeguard critical infrastructure, including servers, endpoints, and Active Directory environments. This position offers an opportunity to apply advanced penetration testing techniques and collaborate with IT teams to strengthen security measures.<br><br>Responsibilities:<br>• Perform penetration tests and security evaluations of Windows environments, including Active Directory, servers, endpoints, and domain controllers.<br>• Execute red team scenarios to simulate real-world attack tactics, techniques, and procedures.<br>• Identify and exploit vulnerabilities within Windows systems, applications, and networks, documenting findings comprehensively.<br>• Develop and utilize custom scripts and tools using programming languages such as PowerShell, Python, C++, or C#.<br>• Work closely with IT teams to address security gaps and implement mitigation strategies.<br>• Prepare detailed reports outlining vulnerabilities and actionable recommendations to fortify Windows infrastructure.<br>• Stay updated on emerging threats, attack vectors, and techniques targeting Windows-based systems.<br>• Evaluate Group Policy Objects and other system configurations to ensure adherence to security standards.<br>• Support the improvement of cybersecurity practices by sharing insights and conducting knowledge transfer sessions.
We are looking for a dependable Test Center Administrator to support daily exam operations in Mission Viejo, California. This is a Contract position expected to run for 2 to 3 months, with a schedule of approximately 35 to 40 hours per week and workdays that may vary from Monday through Saturday. In this role, you will help create a secure, organized, and detail-oriented testing environment while assisting candidates throughout their exam experience.<br><br>Responsibilities:<br>• Welcome candidates upon arrival, confirm their identity, and guide them through the check-in process with accuracy and care.<br>• Carry out security screening procedures, including the use of handheld screening devices, to uphold testing standards and site rules.<br>• Monitor the testing room through regular walkthroughs and active observation to protect exam integrity and support a fair experience for all participants.<br>• Respond quickly to candidate concerns, document incidents as needed, and escalate situations that fall outside established procedures.<br>• Troubleshoot basic testing equipment or device issues to minimize disruptions during scheduled exams.<br>• Maintain strict control of secure materials, testing spaces, and administrative processes at all times.<br>• Complete operational tasks during slower testing periods, including clerical support, document handling, and general front-desk assistance.<br>• If required at the site, capture and record digital fingerprint information in accordance with testing protocols.<br>• Support test center readiness by handling light equipment movement, packing or unpacking materials, and helping maintain an orderly workspace.
We are looking for a dependable Test Center Administrator to support daily testing operations in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who is organized, detail oriented, and comfortable working in a customer-facing environment with changing schedules. The role involves helping maintain a secure and efficient testing site while ensuring each visitor receives attentive service and a consistent exam-day experience.<br><br>Responsibilities:<br>• Welcome test takers, confirm their identity, and guide them through check-in procedures in a detail oriented manner.<br>• Carry out security screening steps, including the use of handheld screening tools, to uphold testing standards.<br>• Observe candidates throughout their exams and respond promptly to concerns, incidents, or irregular activity.<br>• Protect testing materials, equipment, and the overall site environment to preserve confidentiality and compliance.<br>• Document and escalate situations that fall outside established procedures with a strong sense of urgency.<br>• Help create a calm, fair, and comfortable setting for all individuals completing exams.<br>• Perform administrative support tasks such as scanning documents, handling clerical work, and assisting with inbound calls as needed.<br>• Adapt to a variable part-time schedule, including Saturday coverage and occasional evening or Sunday hours based on site needs.
We are looking for a dependable Test Center Administrator to support daily testing operations in Ohio. This long-term contract position is well suited for someone who is organized, detail-oriented, and comfortable balancing front-desk support with active monitoring in a controlled environment. The role plays an important part in preserving testing integrity by guiding candidates through check-in, enforcing site procedures, and documenting issues with accuracy.<br><br>Responsibilities:<br>• Greet candidates upon arrival, confirm identification, and complete the required intake steps before testing begins.<br>• Carry out security screening procedures and ensure each visitor follows established testing policies.<br>• Patrol the testing area throughout scheduled sessions to observe activity and help maintain a secure setting.<br>• Apply exam rules consistently and address policy concerns promptly and effectively.<br>• Record incidents, irregular behavior, or disruptions in clear written reports for proper follow-up.<br>• Provide reception coverage and assist with routine clerical and office support tasks as needed.<br>• Answer inbound questions from visitors or callers and direct requests appropriately.<br>• Maintain an orderly test center environment while supporting a positive candidate experience.
We are looking for a dependable Test Center Administrator to support a busy testing site in Pittsburgh, Pennsylvania. This is a Contract position expected to run for 1-2 months while permanent staff completes training, and it will remain part-time at approximately 20 hours per week with the possibility of additional hours as needed. The person in this role will help create a secure, organized, and welcoming environment for exam candidates while adapting to a flexible schedule that may include Saturdays, occasional evenings, and varying weekday shifts.<br><br>Responsibilities:<br>• Welcome test takers upon arrival, confirm their identity, and guide them through the check-in process with professionalism and care.<br>• Enforce testing procedures by conducting required security screenings and following established protocols throughout each exam session.<br>• Observe candidates during testing to protect exam integrity and respond promptly to concerns or irregular situations.<br>• Keep the testing room, materials, and equipment secure at all times to support a fair and controlled exam environment.<br>• Document incidents clearly and escalate issues when situations fall outside standard operating guidelines.<br>• Provide candidates with a calm, respectful experience by answering questions, offering direction, and maintaining an orderly atmosphere.<br>• Support daily site operations through routine administrative tasks such as scanning, clerical work, and general front desk assistance.<br>• Assist with basic handling of testing equipment and materials, including preparing items for shipment or setting up materials as needed.<br>• Work a variable schedule based on site needs, including Saturday coverage and occasional evening or Sunday hours when required.
We are looking for a dependable Test Center Administrator to support daily testing operations in Knoxville, Tennessee. This Long-term Contract position is ideal for someone who is organized, service-oriented, and comfortable working in a secure, fast-paced environment. The person in this role will help create a detail-oriented and consistent experience for test takers while protecting testing standards and site procedures.<br><br>Responsibilities:<br>• Welcome candidates upon arrival, confirm their identification, and guide them through the check-in process with accuracy and care.<br>• Conduct required screening procedures, including the use of security tools, to uphold testing rules and maintain a controlled environment.<br>• Monitor exam sessions through regular room checks and observation to ensure compliance with testing protocols.<br>• Respond promptly to candidate concerns, resolve routine issues efficiently, and escalate exceptions when needed.<br>• Assist test takers with basic device or workstation troubleshooting to reduce disruptions during scheduled exams.<br>• Protect confidential testing materials and maintain the security of exam rooms, equipment, and records at all times.<br>• Document incidents thoroughly and report any activity that falls outside established guidelines or expected standards.<br>• Support fingerprint capture and digital recordkeeping when required as part of the candidate verification process.<br>• Contribute during slower testing periods by completing operational tasks, organizing materials, and preparing equipment for continued site readiness.
We are looking for a dependable Test Center Administrator to support a detail-oriented testing environment. This is a long-term contract opportunity with part-time hours, typically around 20 hours per week, and the possibility of additional hours based on site needs. The person in this role will help create a secure, organized, and welcoming experience for exam candidates while adapting to a flexible schedule that may include weekdays, Saturdays, occasional evenings, and possible Sunday coverage.<br><br>Responsibilities:<br>• Welcome test takers, confirm their identification, and guide them through check-in procedures with care.<br>• Enforce testing rules by completing security screening steps, including the use of monitoring tools when required.<br>• Observe candidates throughout the exam session to protect testing integrity and respond promptly to concerns or irregular situations.<br>• Preserve the security of exam materials, workstations, and the overall test center environment at all times.<br>• Document incidents clearly and escalate exceptions or policy-related issues in a timely manner.<br>• Support a fair and comfortable experience for each candidate by providing clear directions and maintaining a calm atmosphere.<br>• Assist with administrative tasks such as scanning records, handling basic office support duties, and preparing materials or equipment as needed.<br>• Move through the testing area regularly, escort candidates when appropriate, and help maintain compliance with operational procedures.<br>• Contribute to day-to-day site readiness by helping with basic computer or equipment handling, packing, or unpacking when necessary.
We are looking for a dependable Test Center Administrator to support daily exam operations in Knoxville, Tennessee. This Long-term Contract position is ideal for someone who enjoys customer-facing work, maintains strong attention to detail, and can uphold testing standards in a structured environment. The person in this role will help create a secure, detail-focused, and welcoming setting for candidates while ensuring policies and procedures are followed consistently.<br><br>Responsibilities:<br>• Welcome candidates upon arrival, confirm identification, and guide them through the check-in process with courtesy and efficiency.<br>• Conduct required security screening procedures, including the use of approved screening tools, to protect the integrity of the testing environment.<br>• Provide basic assistance with testing equipment or devices and address routine technical concerns that may affect the candidate experience.<br>• Monitor exam sessions through regular room checks and direct observation to ensure compliance with testing rules at all times.<br>• Respond promptly to candidate concerns, resolve issues when appropriate, and escalate exceptions according to established guidelines.<br>• Preserve the security of exam materials, workstations, and testing areas while helping maintain an orderly and controlled environment.<br>• Support a fair and comfortable experience for each test taker by applying procedures consistently and communicating clearly throughout the session.<br>• Document irregular incidents thoroughly and report any behavior or events that fall outside testing policies.<br>• Complete fingerprint scanning and digital record activities when required as part of the candidate verification process.<br>• Assist with general site tasks during slower testing periods, including administrative support, document handling, and basic equipment packing or setup activities.
We are looking for a dependable Test Center Administrator to support daily exam operations in Knoxville, Tennessee. This Long-term Contract opportunity is ideal for someone who is organized, attentive to detail, and comfortable creating a detail-focused and secure experience for every visitor. The person in this role will balance front-desk support, candidate assistance, and active test room monitoring while following established testing procedures. Success in this position requires strong customer service skills, sound judgment, and the ability to stay calm in a fast-paced environment.<br><br>Responsibilities:<br>• Welcome candidates upon arrival, confirm identity documentation, and guide them through the check-in process efficiently and courteously.<br>• Carry out required screening procedures, including the use of security equipment, to help maintain testing integrity and compliance.<br>• Observe exam sessions through routine walkthroughs and close monitoring to ensure rules are followed and irregular activity is addressed promptly.<br>• Provide basic assistance with testing devices and equipment, resolving minor technical issues or escalating concerns when needed.<br>• Respond quickly to candidate questions or incidents, documenting concerns accurately and taking appropriate action in line with site procedures.<br>• Protect confidential testing materials and uphold a secure, orderly environment throughout all phases of exam administration.<br>• Support a fair and comfortable experience for each test taker by enforcing policies consistently and assisting with check-in, seating, and room transitions.<br>• Complete administrative tasks during quieter periods, including scanning, clerical support, record handling, and preparation of materials or equipment.<br>• Capture and maintain digital identification records, such as fingerprint scans, when required by the testing program.<br>• Adjust to operational scheduling needs and represent the organization courteously while following established policies, practices, and standards.
We are looking for a dependable Test Center Administrator to support daily exam operations in Knoxville, Tennessee. This Long-term Contract position is ideal for someone who thrives in a structured, customer-facing environment and can balance security protocols with excellent service. The person in this role will help create a calm, detail-oriented testing experience while ensuring procedures are followed accurately and consistently.<br><br>Responsibilities:<br>• Welcome test takers upon arrival, confirm identification, and guide them through the check-in process.<br>• Carry out required screening procedures, including security wand checks and other exam security measures.<br>• Observe the testing room through regular walkthroughs and active proctoring to help protect exam integrity.<br>• Respond promptly to candidate concerns, resolve issues when possible, and escalate exceptions according to policy.<br>• Troubleshoot basic computer or device problems that may affect a candidate’s testing session.<br>• Keep testing materials, equipment, and the overall environment secure at all times.<br>• Document incidents clearly and report any activity that falls outside established guidelines.<br>• Support fingerprint capture and digital recordkeeping when required at the test center.<br>• Assist with clerical and operational tasks during slower testing periods, including document handling and equipment preparation.<br>• Demonstrate flexibility with scheduling needs while representing the organization’s standards, values, and procedures in a detail-oriented manner.
We are seeking a dependable, detail-oriented, and customer-focused Test Center Administrator (TCA) to provide one-day coverage at a detail oriented testing center in West Springfield, Massachusetts. The TCA will help ensure a secure, organized, and welcoming testing environment by checking in examinees, verifying identification, conducting security checks, monitoring examinations, and assisting candidates with basic technical issues. The ideal candidate is detail oriented, adaptable, and comfortable following established procedures in a structured, security-focused environment. Key Responsibilities Greet examinees and verify identification according to established testing procedures. Perform required security checks, including the use of security wands. Assist test takers with basic device troubleshooting as needed. Conduct regular walkthroughs of the testing room, approximately every 8–10 minutes, to monitor candidates during examinations. Maintain a secure testing environment and safeguard examination materials. Address candidate questions and resolve or escalate issues promptly and professionally. Ensure each candidate receives a fair, comfortable, and detail oriented testing experience. Identify and report incidents or activities that fall outside established company guidelines. Safeguard the testing center against misconduct and policy violations. When applicable, digitally scan and record candidate fingerprint identification. Perform proactive tasks during slower testing periods to support daily site operations. Maintain knowledge of and follow established testing policies, procedures, and security protocols. Write detailed and accurate reports and correspondence when necessary. Represent the organization's mission, vision, and values through detail oriented conduct and customer service.