- Manage the quality assurance department, directing the work of quality technicians and any other personnel, to satisfy the quality requirements for current business, and future improvements<br> - Develop and execute annual quality goals and objectives that align with overall company goal and long term strategic concerns<br> - Setup and/or maintain ISO 9001, 14001, and 18001 certification and maintain adherence to the quality system<br> - Educate and train employees as to their impact in the quality management system including but not limited to: quality matters, protocol and procedures<br> - Actively direct the corrective actions system for customer complaints/warranties/returns, and internal processes<br> - Work with all departments to develop documentation of processes and procedures<br> - Lead the development of quality and improvement plans that will impact the overall cost of products<br> - Conduct audits, including closing out audit findings, creating audits, finding reports and determine proper corrective and preventive actions.<br> - Prepare organization for audits and certifications<br> - Assist the management team and provide support as necessary<br> - Nurture a philosophy of a quality culture<br> - Follow and comply with all environmental, safety and work rules and regulations<br> - Evaluate, redesign as needed and implement organizational systems<br> - Provide quality based direction to production staff in all facets of operations; such direction will ensure quality and where applicable ensure the safe, efficient and effective operations of the facility<br> - Develop positive relationships and effective lines of communication with suppliers.<br> - Manage the Supplier Quality metrics such as: <br> o Non Conformance Tracking (MRB) <br> § Supplier Corrective Action Requests (SCAR)<br> § Corrective Action and Preventive Action <br> o Work closely with the Purchasing Group to establish and maintain a Supplier Quality Scorecard (This is part of a bigger Supplier Scorecard that includes Delivery, Cost, Partnership, Advanced Quality Planning and Quality)<br> o CM Quality scorecard<br> o Cost Of Poor Quality <br>Participate in new product introduction, or product change projects, assuring that all requisite quality characteristics and requirements are met
<p>Our client is looking for a detail-oriented Quality & HSE to join their team in Willis, Texas. This role involves conducting thorough audits to ensure compliance with quality and safety standards, supporting continuous improvement initiatives, and maintaining certifications. The ideal candidate will bring technical expertise and a commitment to excellence in quality assurance and safety management within a manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Perform regular audits to ensure compliance with industry standards such as ISO 9001, IATF 16949, ISO 14001, and ISO 45001.</p><p>• Oversee quality assurance processes to maintain high standards across an assembly-focused manufacturing plant.</p><p>• Support continuous improvement initiatives by identifying and implementing process enhancements.</p><p>• Ensure the organization meets all regulatory and certification requirements related to safety and environmental health.</p><p>• Collaborate with cross-functional teams to align quality and safety practices with operational goals.</p><p>• Maintain accurate records of audits and inspections, preparing detailed reports for management.</p><p>• Provide guidance and training to team members on quality and safety protocols.</p><p>• Utilize tools like SAP and Six Sigma methodologies to optimize auditing and quality control processes.</p><p>• Monitor workplace safety by conducting safety audits and inspections regularly.</p><p>• Assist in developing and refining company policies to enhance quality and safety performance.</p>
We are looking for a Senior AEM Developer to join our team on a contract basis in Minneapolis, Minnesota. This role will involve supporting enterprise-level Adobe Experience Manager (AEM) Cloud Service implementations, ensuring technical integration, and assisting in user acceptance testing. If you thrive in fast-paced environments and excel in debugging, QA, and collaboration, this position offers a great opportunity to contribute to high-stakes projects.<br><br>Responsibilities:<br>• Collaborate with the Senior Systems Architect and Technical Lead to oversee the user acceptance testing phase and ensure successful technical integration.<br>• Provide hands-on support for enterprise-grade Adobe Experience Manager (AEM) Cloud Service implementations, with a focus on Sites.<br>• Assist in reviewing test cases, triaging defects, validating fixes, and coordinating with internal teams and external development partners.<br>• Debug and resolve frontend and backend issues, addressing authoring environment quirks and permissions or configuration challenges.<br>• Act as a liaison between development teams, QA personnel, and business stakeholders to ensure smooth communication and issue resolution.<br>• Utilize strong communication skills to articulate technical issues clearly and escalate or unblock problems promptly.<br>• Support CI/CD pipeline processes and configurations related to AEM Cloud.<br>• Contribute to the configuration and optimization of Dispatcher setups.<br>• Provide input on Agile workflows, Jira processes, and issue tracking mechanisms.<br>• Assist in triaging basic frontend issues involving HTML, CSS, and JavaScript.
<p><strong>Senior IT Project Manager – Enterprise Survey Platform (Qualtrics)</strong></p><p><strong>Location:</strong> Torrance, CA</p><p><strong>Work Type:</strong> Onsite — 4 days per week</p><p><strong>Contract </strong>52 Weeks </p><p><strong>Position Overview</strong></p><p>The Senior IT Project Manager will lead delivery efforts for an enterprise-wide survey platform program utilizing Qualtrics. This role is responsible for coordinating work across internal business teams, IT partners, QA teams, and external vendors to ensure successful planning, development, testing, and deployment of survey and reporting capabilities.</p><p>The ideal candidate has strong experience managing complex, vendor-supported technology programs and excels in communication, governance, and structured delivery execution.</p><p><strong>Key Responsibilities</strong></p><p><strong>Project Delivery & Execution</strong></p><ul><li>Manage the full project plan including milestones, timelines, dependencies, and cross-team coordination.</li><li>Drive day‑to‑day delivery across survey development, reporting dashboards, integrations, QA, and UAT.</li><li>Track vendor deliverables, SLAs, and work progress; escalate risks and delays proactively.</li><li>Maintain and update RAID logs for risks, assumptions, issues, and dependencies.</li></ul><p><strong>Vendor Management</strong></p><ul><li>Serve as the primary liaison for external vendor teams, including Qualtrics and consulting partners.</li><li>Ensure clarity of deliverables, timelines, and acceptance criteria.</li><li>Facilitate requirement handoffs, change requests, and delivery sign-off.</li><li>Monitor vendor performance and readiness for testing and deployment activities.</li></ul><p><strong>Stakeholder Engagement & Reporting</strong></p><ul><li>Act as the central communication point for the program.</li><li>Prepare and deliver weekly status dashboards, executive updates, and progress reporting.</li><li>Lead stakeholder meetings and working sessions; define agendas and follow-up actions.</li><li>Coordinate business readiness activities and rollout communications as needed.</li></ul><p><strong>Testing & Deployment Coordination</strong></p><ul><li>Partner with BSA and QA teams to plan and execute testing cycles.</li><li>Ensure UAT readiness: test scripts, tester assignments, environments, and data.</li><li>Support deployment planning, cutover coordination, and go‑live checkpoints.</li></ul><p><strong>Governance & Delivery Discipline</strong></p><ul><li>Ensure scope clarity and manage change control processes.</li><li>Track alignment to statements of work and budget usage.</li><li>Maintain project documentation, audit artifacts, plans, and approval records.</li></ul>
<p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
<p><strong>Position Overview:</strong></p><p>We are seeking an experienced Project Manager to oversee multiple application development projects from initiation to delivery. In this role, you will manage cross-functional teams, coordinate project plans, oversee timelines and budgets, and act as the main point of contact between technical and business stakeholders. The ideal candidate will have a proven track record managing complex software initiatives in an agile, fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead the end-to-end management of multiple concurrent application development projects, ensuring objectives, timelines, and budgets are met.</li><li>Develop project plans, scope, resource allocation, and risk mitigation strategies in collaboration with business and IT stakeholders.</li><li>Coordinate and motivate multidisciplinary teams of developers, QA professionals, business analysts, and UX/UI designers.</li><li>Facilitate daily stand-ups, sprint planning, retrospectives, and project meetings following agile methodologies.</li><li>Track project progress, deliverables, and dependencies using project management tools.</li><li>Communicate project status, risks, and updates to stakeholders at all levels, providing clear and concise reporting.</li><li>Proactively identify and resolve project issues, roadblocks, and resource constraints.</li><li>Ensure compliance with company standards, data security, and quality assurance processes.</li><li>Contribute to the continuous improvement of project management methodologies and best practices.</li></ul><p><br></p>
<ul><li>Design, develop, and maintain robust automated UI tests using <strong>Playwright with C#</strong>.</li><li>Establish and enforce QA best practices throughout the software development lifecycle.</li><li>Collaborate with developers, product managers, and UX designers to clarify requirements and identify edge cases early.</li><li>Create, maintain, and execute manual and automated test plans, including smoke, regression, integration, and exploratory testing.</li><li>Develop reusable testing frameworks and utilities to accelerate test automation across modules.</li><li>Monitor, triage, and document bugs and defects clearly with actionable steps for reproduction.</li><li>Ensure test environments and test data are well-managed, scalable, and aligned with continuous integration pipelines.</li><li>Participate in sprint planning, retrospectives, and reviews with a QA-first mindset.</li><li>Help build a culture of quality across teams by championing testability, reliability, and performance.</li><li>Stay abreast of industry tools, trends, and techniques that can improve our QA automation strategy.</li></ul><p><br></p>
<p>The IT Project Manager will own delivery of large-scale, complex technology projects (application development, cloud migrations, platform modernizations, enterprise integrations) from inception through production rollout. You will drive clarity, alignment, and execution across engineering, product, security, and business teams while keeping scope, budget, and timelines under control.</p><p> </p><p>Key Responsibilities:</p><ul><li>Lead planning and execution of large, multi-quarter IT projects or concurrent complex initiatives</li><li>Define and lock project scope, objectives, milestones, deliverables, and success criteria in collaboration with stakeholders</li><li>Build and maintain detailed project schedules, resource plans, and RAID (risks, actions, issues, decisions) logs</li><li>Facilitate cross-functional alignment: run stand-ups, steering committees, and workshops with developers, architects, analysts, security, QA, and business sponsors</li><li>Proactively identify, mitigate, and escalate risks and dependencies</li><li>Own project financials: create budgets, track spend, manage POs/change orders, and deliver within approved funding</li><li>Implement and tailor project management frameworks (Agile, Scrum, Kanban, or hybrid) to fit team and project needs</li><li>Produce clear status reporting (executive dashboards, burndowns, milestone reviews) for leadership and stakeholders</li><li>Drive retrospectives and continuous improvement of delivery processes</li><li>Ensure compliance, security, and governance gates are met without slowing velocity</li></ul><p> </p><p>Required Qualifications:</p><ul><li>Bachelor’s degree in Business, Computer Science, or equivalent experience</li><li>5–10+ years of IT project management experience delivering complex software/development projects</li><li>Proven track record managing budgets ≥ $1M and teams of 15+ (developers, analysts, QA, DevOps)</li><li>Expert with project management tools (Jira, Jira Align, MS Project, Asana, Smartsheet, Monday.com)</li><li>Strong facilitation and conflict-resolution skills across technical and non-technical audiences</li><li>Solid understanding of software development life cycles (SDLC), Agile ceremonies, and modern delivery practices</li><li>Experience managing scope creep, change requests, and stakeholder expectations</li><li>Formal certification: PMP, PMI-ACP, Scrum Master (CSM/PSM), or equivalent</li></ul><p><br></p>
We are looking for an experienced Project/Program Manager III to join our team in Seattle, Washington. This is a long-term contract position where you will play a key role in overseeing projects and programs from inception to completion. The ideal candidate will bring strong leadership skills, a strategic mindset, and the ability to manage complex initiatives effectively.<br><br>Responsibilities:<br>• Coordinate and oversee the complete lifecycle of projects and programs, ensuring timely delivery and adherence to objectives.<br>• Establish deadlines, assign responsibilities, and track progress to maintain alignment with project goals.<br>• Prepare detailed reports and presentations to communicate project status and updates to senior management.<br>• Monitor and evaluate project performance, implementing quality assurance measures to ensure high standards.<br>• Collaborate with cross-functional teams to align practices, procedures, and resources for optimal project execution.<br>• Utilize creativity and judgment to solve challenges and drive innovation within the scope of projects.<br>• Lead and direct team members, providing guidance and support to achieve project success.<br>• Apply advanced planning techniques to anticipate risks and develop mitigation strategies.<br>• Maintain a strong understanding of industry practices and standards to inform decision-making.<br>• Adapt and refine project management strategies based on evolving requirements and priorities.
<p><strong>Key Responsibilities</strong></p><ul><li>Execute manual and automated test cases to validate software functionality.</li><li>Identify, document, and track defects using issue-tracking tools.</li><li>Collaborate with developers and project managers to resolve issues.</li><li>Perform regression, functional, and performance testing.</li><li>Ensure compliance with quality standards and best practices</li></ul><p><br></p>
<p>We are looking for an experienced Manager of Control Testing to oversee a team of testing analysts and ensure the effective evaluation of banking controls in compliance with regulatory standards. This role is based in Pittsburgh, Pennsylvania, and requires a strong understanding of risk management, audit functions, and control testing processes. The ideal candidate will excel in leadership, communication, and analytical skills while driving operational excellence within the audit team.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage a team of testing analysts, ensuring all control tests are conducted according to established policies and procedures.</p><p>• Perform quality checks on control testing activities to maintain high standards and compliance.</p><p>• Monitor the control testing queue to ensure that timelines and milestones are consistently met.</p><p>• Address escalations related to findings outside the normal scope of testing, providing guidance and resolution.</p><p>• Review and approve control testing results, assisting in their communication across relevant stakeholders.</p><p>• Facilitate onboarding and training for new team members, as well as ongoing development for current staff.</p><p>• Support risk management initiatives by identifying, reporting, and mitigating risks in daily operations.</p><p>• Drive adherence to regulatory laws and company guidelines, ensuring superior levels of compliance.</p><p>• Take on additional duties and projects as assigned to meet organizational goals.</p>
<p>Our client is seeking a Requisition/Procure-to-Pay (R/P2P) Process Manager to lead the optimization and management of procurement and accounts payable systems and processes. This strategic role is ideal for a process-driven professional with deep expertise in P2P operations, systems integration, and cross-functional collaboration.</p><p><br></p><p>The R/P2P Manager will play a key role in enhancing operational efficiency, ensuring compliance, and supporting the implementation of technology solutions that streamline procurement and payment workflows.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Procure-to-Pay System & Process Management</strong></p><ul><li>Lead the design, implementation, and continuous improvement of P2P systems and processes.</li><li>Act as a subject matter expert and provide support to end users across business units.</li><li>Partner with ERP and system administrators to ensure effective system functionality and governance.</li></ul><p><strong>Accounts Payable & Technical Support</strong></p><ul><li>Provide technical support for AP-related issues and data discrepancies.</li><li>Analyze AP data to identify trends and drive process improvements.</li><li>Support system upgrades and enhancements, including testing and documentation.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Collaborate with Procurement, Finance, IT, and other departments to ensure accurate data flow and system integration.</li><li>Drive the implementation of technology solutions that support business objectives.</li></ul><p><strong>Training & Stakeholder Engagement</strong></p><ul><li>Develop and deliver training programs for procurement and AP processes.</li><li>Create and maintain documentation, including user guides and process manuals.</li><li>Build strong relationships with internal stakeholders and present insights to leadership.</li></ul><p><strong>Analytics & Compliance</strong></p><ul><li>Monitor KPIs and dashboards to assess performance and identify opportunities.</li><li>Support audits and ensure compliance with internal and external standards.</li><li>Contribute to special projects and strategic initiatives.</li></ul>
<p>As a Business Systems Analyst / Scrum Master, you’ll play a pivotal role at the intersection of agile delivery, business processes, and technology implementation. You’ll guide cross-functional teams to deliver high-quality solutions while ensuring business requirements are clearly defined, traceable, and aligned with strategic goals.</p><p>Our technology ecosystem spans multiple platforms, business lines, and integration points — success in this role means balancing structured analysis with agile adaptability. You’ll partner with product owners, technology leaders, application developers, quality assurance testers, and other stakeholders to ensure solutions deliver meaningful, measurable value.</p><p>This is a hands-on, high-impact role in a fast-paced environment where curiosity, communication, and ownership drive results.</p><p><br></p><p>Accountabilities</p><p>• Drive clarity and documentation — capture detailed functional and technical requirements, workflows, and process and technology dependencies across systems and integration points.</p><p>• Translate business strategy into execution — work with business and technology leaders to define clear user stories, acceptance criteria, and sprint goals aligned to enterprise priorities.</p><p>• Facilitate agile delivery — lead sprint ceremonies (planning, stand-ups, reviews, retrospectives) and coach teams in Agile principles to promote continuous improvement and accountability.</p><p>• Bridge communication across functions — ensure seamless collaboration between products owners, technology leaders, project managers, developers, QA, and other roles and teams as needed.</p><p>• Balance agility and structure — manage iterative delivery in an Agile/Scrum framework while applying structured analysis where appropriate for compliance and traceability.</p><p>• Enable transparency and decision-making — track metrics and report on sprint progress to stakeholders.</p><p>• Champion alignment — communicate complex business or technical concepts in simple, actionable terms for diverse audiences.</p><p>• Promote continuous improvement — identify opportunities to enhance team performance, process efficiency, and product quality.</p><p>• Remove impediments to team progress by proactively identifying, tracking, and resolving blockers that hinder delivery.</p><p>• Drive on-time delivery by ensuring the team meets committed sprint and project dates, facilitating alignment across stakeholders, and escalating risks when necessary.</p>
<p>We are looking for an experienced Production Manager to oversee video content creation and management for executive communications. This long-term contract position, based in Columbus, Ohio, will involve collaborating with stakeholders to design workflows, optimize processes, and ensure video platforms meet organizational standards. The ideal candidate will bring expertise in video production and promotional content, while maintaining compliance with brand and regulatory guidelines.</p><p><br></p><p>Responsibilities:</p><p>• Develop user-friendly tools and templates for video content creation, enabling communicators to efficiently manage executive messaging.</p><p>• Partner with communication teams to understand requirements and design streamlined workflows.</p><p>• Provide training and support to users for video platforms and tools.</p><p>• Manage video platforms, ensuring functionality, resolving issues, and maintaining updated documentation.</p><p>• Gather feedback from users, monitor platform usage, and recommend improvements to enhance efficiency.</p><p>• Collaborate with Legal, Compliance, and IT teams to ensure videos adhere to brand and regulatory standards.</p><p>• Track adoption rates of tools and platforms, analyze insights, and address challenges to maintain smooth operations.</p><p>• Troubleshoot technical issues and update guides as needed to support users.</p><p>• Work closely with stakeholders to ensure processes align with organizational goals and expectations.</p>
<p>Chris Preble is working with a Syracuse manufacturing client of his that is seeking a proven leader to drive operational excellence and spearhead a lean transformation across its production operations. This role will combine hands-on management with strategic leadership, overseeing day-to-day production while embedding a continuous improvement culture throughout the organization.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead all aspects of production operations, ensuring safety, quality, delivery, and cost targets are consistently met.</li><li>Drive lean manufacturing initiatives, including value stream mapping, 5S, Kaizen, SMED, and visual management, to optimize efficiency and reduce waste.</li><li>Partner with leadership to design and execute a multi-year lean transformation roadmap.</li><li>Establish key performance indicators (KPIs) for production, track results, and implement corrective actions where needed.</li><li>Champion a culture of continuous improvement, engaging and training staff at all levels in lean principles and problem-solving methods.</li><li>Ensure compliance with regulatory, environmental, and safety standards.</li><li>Collaborate with engineering, supply chain, and quality teams to improve workflows and implement best practices.</li><li>Provide coaching, mentoring, and leadership to supervisors and production staff to build high-performing teams.</li><li>Identify opportunities for technology adoption and process automation to support long-term scalability.</li></ul><p><br></p>
Job Overview We are seeking a highly skilled Full Stack Developer with expertise in Perl to join our team. The ideal candidate will be responsible for developing and maintaining a registration-based portal with a multi-tenant database structure. This application is hosted on AWS, using PostgreSQL as the primary database. This role involves full-stack development, including both back-end logic and front-end implementation. The position requires working within a Waterfall development environment, ensuring clear documentation, structured processes, and rigorous testing. Key Responsibilities Develop & Maintain: Design, develop, and maintain robust full-stack applications using Perl for backend logic. Database Management: Work with PostgreSQL, designing and optimizing database queries, ensuring efficiency in a multi-tenant architecture. AWS Hosting: Manage and optimize application hosting on AWS (EC2, S3, RDS, etc.). Front-End Development: Implement front-end interfaces and workflows, ensuring usability and performance. Code Review & Testing: Conduct thorough code reviews and ensure high-quality releases following Waterfall methodology. Collaboration: Work closely with business analysts, project managers, and QA teams to define requirements and deliver solutions. Security & Compliance: Implement security best practices, ensuring compliance with relevant industry standards.
<p>Overview: We are seeking a Senior Backend Developer to join our dynamic team in Chicago. In this role, you’ll lead the design, development, and maintenance of complex server-side components for impactful web and mobile applications. You’ll support business priorities by delivering secure, scalable solutions and collaborating closely with cross-functional teams.</p><p>Key Responsibilities:</p><ul><li>Architect, design, and implement backend services using modern frameworks and cloud platforms.</li><li>Write clean, maintainable, and efficient code following best practices.</li><li>Collaborate with frontend developers, DevOps engineers, product managers, and QA teams to define requirements and deliver robust solutions.</li><li>Optimize application performance, reliability, and scalability.</li><li>Lead code reviews, mentor junior developers, and recommend improvements to development processes.</li><li>Ensure backend solutions comply with security and data privacy standards.</li><li>Troubleshoot and resolve complex technical issues as they arise.</li><li>Participate in agile ceremonies and advocate for continuous delivery and automation.</li></ul><p><br></p><p>Why Join Us? Join an innovative organization where your work directly impacts the business. You’ll gain exposure to the latest technologies and challenging projects, while driving meaningful solutions in a fast-paced, collaborative environment.</p><p>Ready to make a difference in Chicago? Apply today to take the next step in your technology career.</p><p>Based on general knowledge.</p>
<p><strong>Key Responsibilities:</strong></p><ul><li>Design, develop, and maintain robust automated UI tests using <strong>Playwright with C#</strong>.</li><li>Establish and enforce QA best practices throughout the software development lifecycle.</li><li>Collaborate with developers, product managers, and UX designers to clarify requirements and identify edge cases early.</li><li>Create, maintain, and execute manual and automated test plans, including smoke, regression, integration, and exploratory testing.</li><li>Develop reusable testing frameworks and utilities to accelerate test automation across modules.</li><li>Monitor, triage, and document bugs and defects clearly with actionable steps for reproduction.</li><li>Ensure test environments and test data are well-managed, scalable, and aligned with continuous integration pipelines.</li><li>Participate in sprint planning, retrospectives, and reviews with a QA-first mindset.</li><li>Help build a culture of quality across teams by championing testability, reliability, and performance.</li><li>Stay abreast of industry tools, trends, and techniques that can improve our QA automation strategy.</li></ul><p><br></p>
<ul><li>Design, develop, and maintain robust automated UI tests using <strong>Playwright with C#</strong>.</li><li>Establish and enforce QA best practices throughout the software development lifecycle.</li><li>Collaborate with developers, product managers, and UX designers to clarify requirements and identify edge cases early.</li><li>Create, maintain, and execute manual and automated test plans, including smoke, regression, integration, and exploratory testing.</li><li>Develop reusable testing frameworks and utilities to accelerate test automation across modules.</li><li>Monitor, triage, and document bugs and defects clearly with actionable steps for reproduction.</li><li>Ensure test environments and test data are well-managed, scalable, and aligned with continuous integration pipelines.</li><li>Participate in sprint planning, retrospectives, and reviews with a QA-first mindset.</li><li>Help build a culture of quality across teams by championing testability, reliability, and performance.</li><li>Stay abreast of industry tools, trends, and techniques that can improve our QA automation strategy.</li></ul><p><br></p>
<p><strong>Overview</strong></p><p>Our client is seeking a <strong>hands‑on Project Manager with strong Business Analysis skills</strong> to join a lean, fast‑moving IT & Digital team. This hybrid PM/BA role owns projects end‑to‑end while also supporting requirements gathering, data analysis, and workflow documentation.</p><p>The work spans <strong>ecommerce, operations, sales, supply chain, customer service, and internal systems</strong>, offering high visibility and direct impact across the organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead IT and business‑critical projects across <strong>ecommerce, ERP (Dynamics GP), CRM (Dynamics CRM), reporting, integrations, and internal systems</strong></li><li>Perform full <strong>Business Analyst duties</strong>, including stakeholder interviews, requirements gathering, documentation, and process mapping</li><li>Build project plans, run sprint planning, manage timelines, dependencies, and backlogs</li><li>Support improvements in <strong>order management, inventory, supply chain, customer experience, and sales tools</strong></li><li>Assist with <strong>dashboard development, KPIs, and reporting</strong> using Power BI</li><li>Use <strong>SQL and/or Python</strong> for data validation and analysis as needed</li><li>Lead testing, QA, user acceptance, and change management during implementations</li><li>Help mature client’s internal <strong>PMO processes</strong>, documentation, and delivery standards</li><li>Manage work using <strong>Asana, Jira, or similar tools</strong>, including coordination with local and offshore teams</li></ul>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
<p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p> </p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
<p>Digital Experience Specialist</p><p>6 month contract to hire position</p><p>Hybrid role with 3 days onsite, two days remote</p><p>Mid-level position with opportunity to convert to full time employment and professional growth</p><p><br></p><p>We are seeking a Digital Experience Specialist to optimize the user experience of member and employer digital portals through data-driven content strategy, UX best practices, and strong technical execution. This role blends UX writing, content design, and user research to transform complex information into intuitive, accessible digital experiences that measurably improve engagement, task completion, and satisfaction. This position partners closely with product, brand, analytics, compliance, and technology teams to ensure content is accurate, compliant, and user-first.</p><p><br></p><p>Key Responsibilities</p><p>Content Strategy & User-Centered Design</p><ul><li>Conduct content audits and user journey mapping to identify gaps, redundancies, and optimization opportunities</li><li>Analyze user behavior data (heatmaps, click paths, session recordings) to inform content structure, placement, and format</li><li>Apply information architecture principles to improve findability and align content to user mental models</li><li>Design clear content hierarchies that prioritize user tasks and reduce cognitive load</li><li>Help define when content should live within internal portals versus external or vendor sites</li></ul><p>Technical Content Optimization</p><ul><li>Apply UX writing best practices including progressive disclosure, microcopy, contextual help, and clear calls to action</li><li>Ensure content is mobile-responsive, performant, and compliant with WCAG 2.1 AA accessibility standards</li><li>Apply SEO fundamentals to improve discoverability within portal environments</li></ul><p>User Research & Testing</p><ul><li>Independently configure and run usability testing (e.g., UserTesting), analyze results, and present insights to stakeholders</li><li>Translate qualitative and quantitative research into actionable content improvements</li><li>Run A/B tests on content variations such as headlines, CTAs, and layouts</li><li>Monitor analytics dashboards (Google Analytics, Hotjar, etc.) and make data-backed optimization recommendations</li></ul><p>Content Development & Governance</p><ul><li>Review, edit, and maintain digital content that balances compliance requirements with user needs</li><li>Translate complex information into plain language, scannable layouts, and visual hierarchies</li><li>Create low-fidelity content prototypes prior to copy development</li><li>Build scalable content templates and contribute to content design systems</li><li>Perform content QA in development environments, including validation of dynamic and audience-specific content</li><li>Manage annual content reviews, inventories, style guides, and version control</li></ul><p>Cross-Functional Collaboration</p><ul><li>Partner with developers to ensure content and design work together seamlessly</li><li>Collaborate with product managers and subject matter experts to align content with user needs and business goals</li><li>Work with compliance and legal partners while advocating for user-first language</li><li>Support marketing and analytics teams with content that drives engagement and measurable outcomes</li></ul>
<p>Director of Engineering</p><p>Position Overview</p><p>The Director of Engineering will lead a team of engineers in driving digital transformation and technology modernization initiatives. This individual will play a pivotal role in converting legacy systems to scalable, microservices-based architectures, enhancing technical capabilities and team performance through hands-on leadership and results-driven strategy. The ideal candidate will have deep experience in IT modernization and a proven history of leading transformation at enterprise organizations.</p><p>Key Responsibilities</p><p>• Lead end-to-end digital transformation initiatives, converting monolithic applications to modern microservices architectures and leveraging cloud-based solutions.</p><p>• Serve as a hands-on leader who collaborates closely with engineering teams—writing code, designing solutions, conducting code reviews, and solving complex technical challenges.</p><p>• Evaluate the current state of applications and systems, recommending scalable solutions that align with business and technology objectives.</p><p>• Drive metrics-based performance cultures—define, track, and report on KPIs for engineering quality, system uptime, delivery velocity, and team productivity.</p><p>• Mentor, grow, and manage high-performing engineers, fostering a collaborative and innovative environment for teams of approximately 20 direct reports.</p><p>• Ensure technical debt is addressed thoughtfully by prioritizing modernization, maintainability, and long-term sustainability.</p><p>• Own the road map for technical modernization, advocating for best practices across Agile methodologies, CI/CD, automated testing, and code quality.</p><p>• Communicate complex technical concepts to both technical and non-technical stakeholders, building consensus and alignment across departments.</p><p>• Collaborate with Product, DevOps, QA, Data, and Security teams to deliver high-value software, ensuring security, compliance, and business continuity.</p><p>• Very nice to have: Lead initiatives related to accounting applications, payment processing platforms, or financial technologies.</p><p><br></p>
