- Manage the quality assurance department, directing the work of quality technicians and any other personnel, to satisfy the quality requirements for current business, and future improvements<br> - Develop and execute annual quality goals and objectives that align with overall company goal and long term strategic concerns<br> - Setup and/or maintain ISO 9001, 14001, and 18001 certification and maintain adherence to the quality system<br> - Educate and train employees as to their impact in the quality management system including but not limited to: quality matters, protocol and procedures<br> - Actively direct the corrective actions system for customer complaints/warranties/returns, and internal processes<br> - Work with all departments to develop documentation of processes and procedures<br> - Lead the development of quality and improvement plans that will impact the overall cost of products<br> - Conduct audits, including closing out audit findings, creating audits, finding reports and determine proper corrective and preventive actions.<br> - Prepare organization for audits and certifications<br> - Assist the management team and provide support as necessary<br> - Nurture a philosophy of a quality culture<br> - Follow and comply with all environmental, safety and work rules and regulations<br> - Evaluate, redesign as needed and implement organizational systems<br> - Provide quality based direction to production staff in all facets of operations; such direction will ensure quality and where applicable ensure the safe, efficient and effective operations of the facility<br> - Develop positive relationships and effective lines of communication with suppliers.<br> - Manage the Supplier Quality metrics such as: <br> o Non Conformance Tracking (MRB) <br> § Supplier Corrective Action Requests (SCAR)<br> § Corrective Action and Preventive Action <br> o Work closely with the Purchasing Group to establish and maintain a Supplier Quality Scorecard (This is part of a bigger Supplier Scorecard that includes Delivery, Cost, Partnership, Advanced Quality Planning and Quality)<br> o CM Quality scorecard<br> o Cost Of Poor Quality <br>Participate in new product introduction, or product change projects, assuring that all requisite quality characteristics and requirements are met
<p>We are looking for an experienced Accounting Manager/Supervisor to oversee and enhance internal controls, operational processes, and risk management strategies. This role is critical in driving organizational efficiency, consistency, and compliance while supporting strategic business objectives. The ideal candidate will serve as a trusted advisor for process improvement initiatives and ensure alignment with compliance standards and long-term goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a detailed Quality Assurance (QA) program to ensure operational excellence.</p><p>• Collaborate on the creation of annual plans, incorporating risk assessments and organizational priorities.</p><p>• Conduct strategic reviews and testing to evaluate risks and deliver actionable recommendations.</p><p>• Manage limited-scope projects aimed at improving operational efficiency and compliance.</p><p>• Educate staff and stakeholders on internal controls and risk mitigation strategies.</p><p>• Provide audit and compliance support to shared services teams.</p><p>• Advocate for process improvements that align with the organization’s mission and sustainability objectives.</p><p>• Partner with external auditors to ensure the effective implementation and evaluation of internal controls.</p><p>• Prepare detailed reports and analysis to support decision-making and enhance transparency.</p>
<p>Our client is looking for a detail-oriented Quality & HSE to join their team in Willis, Texas. This role involves conducting thorough audits to ensure compliance with quality and safety standards, supporting continuous improvement initiatives, and maintaining certifications. The ideal candidate will bring technical expertise and a commitment to excellence in quality assurance and safety management within a manufacturing environment.</p><p><br></p><p>Responsibilities:</p><p>• Perform regular audits to ensure compliance with industry standards such as ISO 9001, IATF 16949, ISO 14001, and ISO 45001.</p><p>• Oversee quality assurance processes to maintain high standards across an assembly-focused manufacturing plant.</p><p>• Support continuous improvement initiatives by identifying and implementing process enhancements.</p><p>• Ensure the organization meets all regulatory and certification requirements related to safety and environmental health.</p><p>• Collaborate with cross-functional teams to align quality and safety practices with operational goals.</p><p>• Maintain accurate records of audits and inspections, preparing detailed reports for management.</p><p>• Provide guidance and training to team members on quality and safety protocols.</p><p>• Utilize tools like SAP and Six Sigma methodologies to optimize auditing and quality control processes.</p><p>• Monitor workplace safety by conducting safety audits and inspections regularly.</p><p>• Assist in developing and refining company policies to enhance quality and safety performance.</p>
<p>Our client is seeking a strategic <strong>Manager, Business Systems Analysts</strong> to lead, develop, and inspire a high-performing team of BSAs. This leader will oversee efforts to analyze, document, and enhance complex business processes and systems that support core operational objectives. The ideal candidate is a proactive and collaborative leader with a proven track record of building impactful teams, driving cross-functional alignment, and delivering scalable solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership & Development</strong></p><ul><li>Lead, mentor, and empower a team of Business Systems Analysts to achieve high performance and collaboration.</li><li>Define team goals and KPIs aligned with organizational priorities.</li><li>Provide continuous coaching, feedback, and professional development opportunities.</li><li>Promote knowledge sharing, cross-training, and role coverage to strengthen team agility and resilience.</li></ul><p><strong>Strategic Planning & Execution</strong></p><ul><li>Oversee resource planning, project prioritization, and workload management to ensure timely delivery.</li><li>Establish and uphold best practices, tools, and documentation standards for business analysis.</li><li>Collaborate with business stakeholders to define actionable requirements that align with strategic goals.</li><li>Contribute to roadmap development and planning for business systems and technology initiatives.</li></ul><p><strong>Stakeholder Collaboration</strong></p><ul><li>Serve as a trusted partner to business, engineering, QA, and PMO teams.</li><li>Ensure BSAs maintain strong communication and collaboration with internal and external partners.</li><li>Act as a liaison between business and technical teams, translating business needs into scalable solutions.</li></ul><p><strong>Operational Excellence & Governance</strong></p><ul><li>Drive continuous improvement in processes, documentation, and stakeholder satisfaction.</li><li>Ensure all business requirements, workflows, and system documentation are accurate and up to date.</li><li>Enforce compliance with internal policies, methodologies, and best practices.</li><li>Recommend and influence process or policy changes to enhance efficiency and team effectiveness.</li></ul><p><strong>Team Enablement & Accountability</strong></p><ul><li>Equip BSAs to serve as subject matter experts in their respective domains.</li><li>Set clear expectations, monitor progress, and ensure accountability for deadlines and quality standards.</li><li>Recognize and reward contributions while addressing performance challenges promptly.</li><li>Lead the hiring and onboarding of new team members.</li></ul><p><br></p>
<p>We are a well-established contracting organization seeking a full-time Construction Project Manager to become an essential part of our team. This position oversees electrical construction projects across multiple locations, with a focus on industrial, commercial, and infrastructure-based projects. If you're a seasoned professional with strong project management skills and expertise in electrical construction, we encourage you to apply! This role offers the opportunity to grow and lead alongside a dedicated management team.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Act as a professional representative of the company in all communications (phone, email, and in-person).</li><li>Foster positive responses to conflicts and promote efficient resolutions.</li><li>Manage assigned projects by overseeing budgets, schedules, safety compliance, quality goals, and client satisfaction.</li><li>Collaborate with engineers, clients, and other stakeholders to ensure successful project execution.</li><li>Support field leadership by coordinating materials, subcontractors, and equipment.</li><li>Obtain contractor bids for material and equipment scopes of work.</li><li>Work with procurement teams to source necessary goods and services.</li><li>Plan and adjust timelines in a dynamic construction and installation environment while optimizing resources and budgets.</li><li>Conduct site visits to monitor progress, attend meetings, evaluate QA/QC, and ensure safety standards are met.</li><li>Perform post-project reviews to identify areas for improvement.</li><li>Assemble turnover documentation in alignment with project specifications.</li></ul><p><br></p>
We are looking for an experienced Senior Manager of Customer Experience & Loyalty Operations to join our team on a contract basis in El Segundo, California. In this role, you will play a pivotal part in enhancing customer satisfaction, loyalty, and retention strategies for subscription-based beauty brands. The position requires a strong focus on operational excellence, vendor management, and collaboration across departments to drive impactful initiatives.<br><br>Responsibilities:<br>• Develop and implement customer experience and retention strategies to enhance satisfaction and engagement.<br>• Design and manage loyalty programs, including Surprise & Delight initiatives tailored to customer tenure and behavior.<br>• Oversee vendor operations and ensure adherence to quality standards through performance reviews and coaching.<br>• Optimize CX tools and platforms such as Zendesk, Ada, Shopify, and Recharge to improve efficiency and customer support.<br>• Analyze data trends and create actionable insights to address customer pain points and improve retention.<br>• Collaborate with Product, Marketing, and Creative teams to align customer experience with campaigns and brand strategies.<br>• Act as a key escalation point for complex customer issues, ensuring timely resolution and customer satisfaction.<br>• Monitor key performance metrics and provide regular reports to identify opportunities for improvement.<br>• Lead team meetings and contribute to performance reviews, emphasizing continuous growth and optimization.<br>• Partner with technical teams to recommend enhancements to processes and tools for better customer service delivery.
<p>In this position, you will be part of a small mobile development team supporting the current Mobile Application against the current code-base, identifying and fixing bugs, and adding new features. </p><p><br></p><p>Our mobile app is currently published on the Google App Store. </p><p><br></p><p>While we are in the process of supporting current features and adding new features to the site and the Mobile App, we are in the process of building a new Dating App solution from scratch that focuses on API first development, with a new React User Interface and new technology stacks. We intend to build a brand new Mobile App against this new platform as well, with some internal discussions on both a new Apple and Google App. </p><p><br></p><p>Our team follows a standard Agile methodology with daily stand-ups and standard sprints and sprint planning. We are a team of developers, a project manager, system administrators, and full Quality Assurance (QA) team supporting the sites and infrastructure. </p><p><br></p><p>Our QA team does testing and validation of features between the current site and the Mobile App and will provide direction of areas that do not consist between the two. You will be responsible to track down issues, debugging current app features, and re-work features during development. The current technology stack supports a large number of users, real-time chat, in-application messaging, searching, billing, and reporting. </p>
<p>🌟 <strong>Now Hiring: Licensure & Certification Manager (100% Remote)</strong> 🌍</p><p><br></p><p>✨ Are you a strategic thinker with deep expertise in healthcare licensure and certification? Ready to make an impact from anywhere? This fully remote opportunity might be your next big move! 💼</p><p><br></p><p>We're partnering with a leading national health system with 70+ hospital campuses across 20+ states. Join a team that values curiosity, courage, and compassion in everything they do. 🏥💡</p><p><br></p><p>🔍 <strong>What You’ll Do As A Licensure & Certification Manager:</strong></p><p> ✔️ Lead and manage Medicare/Medicaid enrollments, revalidations, and licensure renewals</p><p> ✔️ Collaborate with legal, compliance, and facility teams across the country</p><p> ✔️ Monitor regulatory changes and support onboarding for acquisitions/divestitures</p><p> ✔️ Drive process improvement and ensure compliance across all facilities</p><p> ✔️ Manage a team and contribute to high-impact team projects</p>
<p>Robert Half Marketing and Creative has an immediate need for a fulltime contractor for a Production Manager job with our client. This person will sit onsite fulltime in Atlanta. </p><p> </p><p>· Lead production and management of marketing collateral. Provide print procurement and coordination of all marketing collateral projects to include setting timelines, defining accurate estimate specifications, supplier negotiations, fulfillment and logistic distribution.</p><p>· Gather print requirements and data files for current and anticipated projects. Consult with the team regarding the print manufacturing process and the various requirements needed to efficiently (cost and time) produce print and print related collateral.</p><p>· Provide recommendations to process improvements to bolster improved quality, increased productivity and lower operating costs.</p><p><br></p>
<p>Our current solution consists of older PHP-based code and a variety of custom PHP-based frameworks in various states of upgrades to PHP Symfony. In this position, you will be part of a team supporting the current code-base, identifying and fixing bugs, and adding new features. We are co-deployed in both a datacenter and AWS environments. While we are in the process of supporting current features and adding new features, we are in the process of upgrading the entire code-stack from custom-written PHP and SQL statements to fully use the standard Symfony framework and Twig. Strong experience and knowledge of best practices in Symfony will be crucial for success in this position. </p><p><br></p><p>Our team follows a standard Agile methodology with daily stand-ups and standard sprints and sprint planning. We are a team of developers, a project manager, system administrators, and full Quality Assurance (QA) team supporting the sites and infrastructure. </p><p><br></p><p>The current technology stack supports a large number of users, real-time chat, in-application messaging, searching, billing, and reporting. Current tech stack includes the use of PHP, Symfony, Twig, ElasticSearch, Redis, RabbitMQ, ReactiveX, WebSockets, MySQL, HTML, CSS, Javascript, and JQuery. </p><p><br></p><p>Future plans include moving fully to Symfony, and then to Symfony’s API Platform with a new React UI Front-End.</p>
<p>We are looking for an experienced Plant Manager to lead operations at a locally headquartered manufacturing facility in Thomasville, North Carolina. This role involves overseeing key departments, including machining, welding, powder coating, assembly, and purchasing, to ensure efficient production and timely delivery. The ideal candidate will be a strategic leader committed to quality, safety, and continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Oversee supervisors across machining, welding, powder coating, assembly, and purchasing departments, driving performance and setting clear objectives.</p><p>• Identify and address operational delays to ensure production schedules and shipping deadlines are consistently met.</p><p>• Develop and implement strategies to enhance production capabilities and improve overall efficiency.</p><p>• Ensure customer satisfaction by maintaining high standards of delivery and product quality.</p><p>• Collaborate with the management team to assess and recommend investments in equipment, infrastructure, and personnel.</p><p>• Monitor and report key performance metrics to upper management, providing actionable insights.</p><p>• Promote and enforce safety standards and regulations, fostering a culture of proactive safety across all departments.</p><p>• Ensure adherence to company policies, including attendance, punctuality, and maintaining high standards of conduct.</p><p>• Maintain effective communication with team members, management, and external stakeholders.</p><p>• Uphold confidentiality and compliance with company procedures and regulatory requirements.</p>
<p>We are looking for a skilled Engineering Manager to lead engineering projects and oversee teams in a dynamic manufacturing environment. The ideal candidate will excel in project management, Agile methodologies, and driving cost-effective engineering solutions while ensuring high-quality outcomes. This position requires a strong ability to guide technical teams, optimize processes, and deliver results aligned with organizational goals.</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage application development projects using Agile Scrum methodologies.</p><p>• Oversee engineering teams and ensure alignment with project objectives and timelines.</p><p>• Implement strategies to optimize manufacturing processes and achieve cost reductions.</p><p>• Coordinate cross-functional teams to streamline business processes and improve efficiency.</p><p>• Ensure compliance with project management standards and maintain documentation.</p><p>• Provide mentorship and supervision to engineering staff, fostering growth and attention to detail.</p><p>• Collaborate with stakeholders to define project requirements and deliverables.</p><p>• Manage budgets and resources effectively to meet project targets.</p><p>• Identify areas for process improvement and implement engineering solutions.</p><p>• Monitor project performance and address any challenges proactively.</p>
<p>Chris Preble is working with a Syracuse manufacturing client of his that is seeking a proven leader to drive operational excellence and spearhead a lean transformation across its production operations. This role will combine hands-on management with strategic leadership, overseeing day-to-day production while embedding a continuous improvement culture throughout the organization.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead all aspects of production operations, ensuring safety, quality, delivery, and cost targets are consistently met.</li><li>Drive lean manufacturing initiatives, including value stream mapping, 5S, Kaizen, SMED, and visual management, to optimize efficiency and reduce waste.</li><li>Partner with leadership to design and execute a multi-year lean transformation roadmap.</li><li>Establish key performance indicators (KPIs) for production, track results, and implement corrective actions where needed.</li><li>Champion a culture of continuous improvement, engaging and training staff at all levels in lean principles and problem-solving methods.</li><li>Ensure compliance with regulatory, environmental, and safety standards.</li><li>Collaborate with engineering, supply chain, and quality teams to improve workflows and implement best practices.</li><li>Provide coaching, mentoring, and leadership to supervisors and production staff to build high-performing teams.</li><li>Identify opportunities for technology adoption and process automation to support long-term scalability.</li></ul><p><br></p>
Job Summary:<br>Overall responsibility for contacting all assigned patient and insurance/third party payer accounts with a debit balance to ensure receipt and processing of claim within 45 days from the date of service. Perform appeals for underpaid claims or claim denials as assigned by the Billing Manager. Procure payment or establish payment arrangements with patients and/or guarantors in accordance with business office policies and procedures. <br>Principal Duties and Responsibilities:<br>• Works a detailed daily work queue for assigned accounts over 31 days old.<br>• Works detailed aging report as assigned for accounts over 31 days old.<br>• Audits assigned accounts for proper insurance filing. Compares posted payments to EOBs to confirm proper patient balances prior to patient collection attempts.<br>• Keeps up-to-date on vital contract information concerning assigned payers to establish proper and timely payment of claims.<br>• Determines average claim entry, processes timeframes for assigned payers, and determines the status of unpaid claims beginning from the 45th workday from the date of service.<br>• Responsible for using Replica to extract needed EOB’s or zero pay EOB’s when needed.<br> <br>• Utilizes approved appeal form letters to submit appeals in accordance with billing office policies and procedures.<br>• Forwards medical or coding denials to the QA Department for nurse review and appeal.<br>• Demands claims for secondary insurance filing and copies explanation of benefits in accordance with business office policies and procedures.<br>• Procures applicable payment from patients, or establishes payment arrangements not to exceed 120 days from the date of service.<br>• Skip traces accounts according to established practices.<br>• Reviews payment arrangement accounts that have not had regular payments in over a month.<br>• Initiates collection letters and/or statements to patients in accordance with business office policies and procedures.<br>• Responsible for neatness of work area and security of patient information in accordance with the Privacy Act of 1974 and the Health Information and Portability Act (HIPAA).<br>• Works with Manager and Compliance Committee to ensure Compliance Program is followed.<br>• Performs other duties as assigned or requested.<br>Knowledge, Skills, and Abilities:<br>• Has a working knowledge of the Fair Debt Collection Act and state and federal laws applying to collection activities.<br>• Excellent verbal and written communication skills, interpersonal skills, analytical skills, organizational skills, math skills, accurate typing and data entry skills.<br>• Ability to deal professionally, courteously, and efficiently with the public.<br>• Treat all patients, referring physicians, referring physicians’ staff, and co-workers with dignity and respect. Be polite and courteous at all times. <br>• Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information.<br>• Knowledge of medical terminology, CPT and ICD-10 coding, office ethics, and spelling.<br>• Must be computer literate.<br>• Must possess knowledge and understanding of managed care and insurance practices.<br>Education and Experience:<br>• High School graduate, technical school, or related training preferred.<br>• Accounts Receivable and collection experience.<br>• One-year work experience in a medical office or equivalent.<br><br><br> <br><br><br><br>_________________________ ____
<p>We are looking for a dedicated Director of Quality to join our team in Fort Worth, Texas. In this role, you will lead efforts to ensure exceptional quality across product development, manufacturing, and supply chain operations. With a focus on personal care and pharmaceutical products, you will oversee compliance with industry regulations while driving a culture of excellence.</p><p><br></p><p>Responsibilities:</p><p>• Oversee all aspects of quality assurance and control, ensuring compliance with FDA GMP and ISO quality standards.</p><p>• Lead cross-functional teams, including Quality Control, Quality Assurance, and Microbiology, to implement robust quality processes.</p><p>• Manage contract manufacturing operations to maintain high-quality standards for personal care and pharmaceutical products.</p><p>• Develop and execute quality management strategies to align with organizational goals.</p><p>• Monitor and improve manufacturing processes to ensure consistent product quality.</p><p>• Conduct regular audits to assess compliance with regulatory requirements and identify areas for improvement.</p><p>• Collaborate with supply chain teams to ensure quality standards are maintained throughout the procurement and production lifecycle.</p><p>• Provide leadership and mentorship to quality teams, fostering growth and a commitment to excellence.</p><p>• Analyze data and trends to identify opportunities for process optimization and reduced risk.</p><p>• Ensure timely resolution of quality-related issues, minimizing operational disruptions.</p><p><br></p><p><br></p><p>Please connect with me on linkedin (Joe Faradie at roberthalf) </p>
<p>We are looking for a forward-thinking Director of Engineering to lead and enhance our engineering efforts in SATCOM, RF & ESA (Electronically Steerable Antennas." This position requires a dynamic leader with extensive expertise in research and development, progressive product design, and advanced technologies. The role offers an exciting opportunity to oversee complex projects and drive innovation in electronically steerable antenna systems and SATCOM.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic leadership to engineering teams, ensuring alignment with organizational goals and objectives.</p><p>• Spearhead research and development initiatives to create cutting-edge, innovative solutions.</p><p>• Oversee the design, development, and deployment of electronically steerable antenna systems.</p><p>• Collaborate with cross-functional departments, including Product Management and Sales, to integrate engineering strategies with business needs.</p><p>• Ensure all engineering processes comply with industry standards and regulatory requirements.</p><p>• Cultivate a culture that prioritizes technical excellence, continuous improvement, and creative problem-solving.</p><p>• Manage project budgets, timelines, and resource allocation to ensure efficient execution.</p><p>• Evaluate and integrate emerging technologies into product development roadmaps.</p><p>• Mentor and guide engineering teams to foster growth and high-performance outcomes.</p>
