We are looking for a Client Relations Specialist to join our team in Thomson, Georgia. In this Contract-to-Permanent position, you will play a key role in fostering strong relationships with customers by addressing their inquiries, providing tailored solutions, and ensuring a seamless service experience. This role offers the opportunity to collaborate with internal teams while contributing to the growth of our business.<br><br>Responsibilities:<br>• Respond promptly to customer inquiries regarding product offerings, pricing, availability, and production timelines, ensuring accurate and helpful information is provided.<br>• Develop a clear understanding of customer needs to offer personalized solutions that enhance their satisfaction and drive business success.<br>• Coordinate and arrange meetings with both current and potential clients as needed.<br>• Stay informed about product details, including availability, usage, and pricing, to address customer questions with confidence and expertise.<br>• Partner with the outside sales team to strategically grow and develop both new and existing business accounts into long-term partnerships.<br>• Confirm technical details with customers and/or the regional sales manager, ensuring orders are entered accurately into the system for seamless processing.<br>• Prepare detailed production orders based on customer purchase orders and anticipated usage, aligning internal teams with customer demands.<br>• Work closely with production teams to ensure timely availability and delivery of materials, maintaining high service standards.
<p><em>The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p> </p><p>You know what’s awesome? Sweater weather. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your holiday season. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><em> </em></p><p><strong>Job Description:</strong></p><p>We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul><p><em> </em></p>
<p>We are seeking an experienced Public Relations and Social Media specialist with 5+ years of experience for a fully remote position with our client on the East Coast. Must have experience in the insurance or financial services industries. Must be able to work East Coast hours. Salary is up to 80K with some flex depending on experience and qualifications.</p><p> </p><p>This position is responsible for public relations and social media, primarily for the advisor and This role focuses on managing public relations and social media efforts targeted at advisor and consumer markets. Responsibilities include identifying story opportunities, pitching to media, and promoting critical news through social channels. The ideal candidate has a strategic mindset, strong writing skills, and experience driving impactful media relations and social media campaigns.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and execute media relations and social media strategies to secure high-level placements across print, broadcast, and digital media.</li><li>Coordinate PR and social media activities to ensure consistent messaging across advisor and consumer markets.</li><li>Build and maintain relationships with media contacts and industry stakeholders, particularly in B2C and financial professional sectors.</li><li>Deliver high-quality content, including pitches, press releases, blogs, and social media posts, to engage advisors and consumers in understanding the value of annuities and lifetime income guarantees.</li><li>Share content across multiple channels as part of an omni-channel approach.</li><li>Collaborate cross-functionally to align projects with integrated marketing strategies.</li><li>Manage responses to media inquiries and interview requests.</li><li>Measure the effectiveness of campaigns using KPIs like engagement rates, reach, and sentiment analysis, refining tactics based on performance data.</li></ul>
<p>We are looking for an experienced <strong><em>Human Resources Specialist </em></strong>to join ateam in Honolulu, Hawaii. This role offers an exciting opportunity to contribute to impactful initiatives while managing essential human resources functions. The ideal candidate will bring expertise in HR operations, employee relations, and benefits administration.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day HR operations, including recruitment, onboarding, and employee relations activities.</p><p>• Administer employee benefits programs and ensure compliance with applicable regulations.</p><p>• Utilize ADP Workforce Now to manage payroll, employee data, and HR systems efficiently.</p><p>• Provide guidance and support to employees regarding workplace policies and procedures.</p><p>• Collaborate with leadership to address and resolve employee concerns effectively.</p><p>• Ensure compliance with labor laws and organizational policies through regular audits and reviews.</p><p>• Assist in developing and implementing HR strategies to support organizational goals.</p><p>• Facilitate training sessions and development programs to enhance employee performance.</p><p>• Maintain accurate records and generate reports using HR systems and Microsoft Office Suite.</p><p>• Support organizational initiatives related to diversity, equity, and inclusion.</p>
<p>We are looking for a detail-oriented Communication Specialist to join our team based in Eden Prairie, Minnesota, on a long-term contract basis. In this role, you will play a pivotal part in managing the migration of approximately 200 transactional communications to a new consumer-facing platform, ensuring alignment with brand standards and compliance requirements. This position offers the opportunity to collaborate with creative and marketing teams while overseeing the full lifecycle of communication development, from initial creation to final implementation.</p><p><br></p><p>Responsibilities:</p><p>• Manage the end-to-end process of migrating transactional communications to a new platform, ensuring quality and compliance at every stage.</p><p>• Collaborate with creative and marketing teams to develop communication materials that align with brand and platform standards.</p><p>• Coordinate reviews and approvals with business stakeholders, legal teams, and compliance departments.</p><p>• Input finalized communication materials into systems for deployment by print and digital communication partners.</p><p>• Track and manage individual communication projects, ensuring deadlines and quality standards are met.</p><p>• Provide regular updates on project status, highlighting key achievements and addressing challenges to cross-functional teams.</p><p>• Advocate for process improvements and ensure smooth execution across upstream and downstream dependencies.</p><p>• Utilize project management tools, such as Adobe Workfront, to organize and monitor workflows.</p><p>• Support reporting efforts that detail progress, risks, and outcomes to leadership and stakeholders.</p>
<p>We are seeking a Temporary Communications and Stewardship Specialist to provide immediate support for donor relations and campaign communication efforts at a distinguished institution. This position works under the supervision of the Director of Communications and Marketing and will be responsible for creating high-quality donor-centered content, managing stewardship initiatives for giving societies, and developing tailored proposals and presentations.</p>
<p>Our recruiting firm is proud to partner with two of our <strong>amazing clients</strong> in the North San Diego region who are seeking dedicated <strong>HR Specialists</strong>. These opportunities are ideal for professionals eager to contribute their expertise in human resources while working in dynamic, fast-paced environments that value growth, collaboration, and innovation.</p><p>Both positions are <strong>temp-to-hire</strong>—allowing candidates to demonstrate their skills and cultural alignment before transitioning to long-term opportunities with excellent organizations.</p><p><br></p><p>This role is ideal for a <strong>mid-level HR professional</strong> seeking to refine their skills across HR administration, compliance, and employee relations. The successful candidate will serve as a vital partner to management and employees, ensuring smooth daily operations while supporting organizational initiatives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage onboarding and offboarding processes, ensuring compliance with internal policies and employment laws.</li><li>Support benefits administration, timekeeping, and payroll coordination.</li><li>Assist with employee relations issues by providing guidance, documentation, and resolution support.</li><li>Maintain HRIS records, ensuring accuracy and confidentiality.</li><li>Collaborate with management on performance reviews, employee engagement initiatives, and policy updates.</li></ul>
<p><strong>Accounts Receivable / Collections Specialist, Plainview Long Island, NY area </strong></p><p><br></p><p><strong>Anna Parson at Robert Half </strong>is seeking a self-motivated and well-spoken <strong>Accounts Receivable / Collections Specialist</strong>. If you bring strong Excel skills, excellent communication abilities, and experience managing collections and account reconciliations, we want to hear from you!</p><p><strong>As the Accounts Receivable / Collections Specialist, you will: </strong></p><ul><li>Perform <strong>heavy customer collections</strong> with professionalism and customer care.</li><li>Manage <strong>customer billing</strong> and maintain up-to-date and accurate records.</li><li>Apply payments and handle <strong>customer account reconciliations</strong> to ensure data accuracy.</li><li>Collaborate with executives and owners to <strong>review bad debt</strong> and propose solutions.</li><li>Support <strong>accounts payable duties</strong> to facilitate smooth financial processes.</li></ul><p>Seeking an <strong>Accounts Receivable / Collections Specialist, </strong>that is very detail oriented, organized and takes pride in their work and customer relations. </p><p>Excellent benefits package! </p><p>Contact Anna Parson at Robert Half for immediate and confidential consideration or apply now! </p><p><br></p>
<p> Robert Half is partnering with a growing organization to find a skilled <strong>HR / Benefits & Payroll Specialist</strong> who wants to make a real impact. In this role, you’ll be a trusted resource for employees and managers, ensuring payroll accuracy, guiding employees through benefits, supporting compliance, and helping improve HR processes across the business. If you enjoy problem-solving, educating others, and making work life easier for employees and managers, this is your chance to shine!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Process payroll accurately and on time while ensuring compliance with federal and state regulations.</li><li>Administer employee benefits programs, including health insurance, retirement plans, leave tracking, and wellness initiatives.</li><li>Serve as the go-to resource for payroll and benefits questions, proactively resolving issues.</li><li>Partner with Finance to reconcile benefit invoices, maintain HRIS data, and support audits.</li><li>Identify opportunities to improve HR processes, streamline workflows, and create easy-to-understand resources for employees.</li><li>Support managers and employees on employee relations, policy interpretation, and leave administration.</li></ul><p><br></p><p><br></p><p> Contact <strong>Kate Bradley at 920.753.8481</strong> with any questions or to be considered for this role. Submit your resume today and let’s find the right fit together!</p><p><br></p><p><br></p>
<p>Take the next step in your career with this exciting <strong>6+ month contract opportunity</strong> as a <strong>Human Resources Specialist </strong>with a local organization in the Lehigh Valley. In this impactful role, you’ll have the chance to drive key HR initiatives, support multiple business units, and collaborate with leadership to shape organizational success. If you’re passionate about strategic human resource management and creating a positive workplace, this is the role for you!</p><p><br></p><p><strong>Responsibilities</strong>: </p><ul><li>Identify and manage staffing needs, including recruitment, interviews, and applicant selection.</li><li>Administer compensation, benefits, and performance management systems, along with safety and recreation programs.</li><li>Provide guidance to potential and current employees regarding policies, job roles, working conditions, benefits, and opportunities for growth.</li><li>Address challenging staffing situations, including dispute resolution, disciplinary actions, and terminations.</li><li>Advise managers on key organizational policies, including EEO and employee relations, and propose necessary updates.</li><li>Oversee onboarding and new employee orientation to enhance engagement and alignment with organizational goals.</li><li>Maintain comprehensive records and generate reports on personnel data such as performance reviews, hires, and absenteeism trends.</li><li>Act as a liaison between management and staff, interpreting policies, resolving workplace concerns, and fostering a positive work environment.</li></ul>
<p>Are you an HR pro ready to make an impact? Join our dynamic team in York, Pennsylvania, as a <strong>Human Resources Specialist</strong>! This exciting opportunity is your chance to shine by driving key HR functions like recruitment, onboarding, and employee relations. If you’re passionate about creating a positive workplace experience and ensuring compliance across HR processes, we’d love to hear from you.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage all aspects of hiring, from crafting job postings to selecting top-tier candidates (Source: Labor Market Overview).</li><li>Lead onboarding efforts, ensuring new team members hit the ground running.</li><li>Facilitate employee benefits and insurance programs, providing clarity and care.</li><li>Oversee timesheet management and payroll accuracy to keep operations smooth.</li><li>Partner with leadership to coordinate and conduct impactful annual performance reviews.</li><li>Maintain and update employee files in line with company policies and compliance standards.</li><li>Organize and deliver training sessions for skill-building and compliance.</li><li>Ensure policies and practices align with safety regulations and HR legal standards.</li><li>Be the go-to person for employee concerns, fostering a culture of support and collaboration.</li></ul>
<p>As a <strong>Senior Payroll Administrator</strong>, you will play a key role in ensuring accurate and efficient payroll practices for our team. You will work closely with various departments to maintain seamless payroll operations and support employee satisfaction.</p><p><br></p><p>This is a contract to hire opportunity.</p><p><br></p><p><strong>Work Schedule & Location</strong></p><p><strong>This is a fully onsite position located in San Leandro, CA, working a consistent schedule of Monday through Friday, 8:00 AM to 5:00 PM.</strong></p><p><br></p><p><strong>Your Contributions Will Include:</strong></p><ul><li>Accurately processing payroll in accordance with deadlines.</li><li>Overseeing timecard management to ensure data integrity.</li><li>Maintaining open and consistent communication with team members to address payroll matters.</li><li>Generating custom payroll reports and ensuring records are up to date and compliant.</li><li>Conducting <strong>ad hoc payroll audits</strong> and managing off-cycle payroll processing as needed.</li><li>Addressing employee payroll inquiries with professionalism and a customer-focused approach.</li><li>Supporting payroll compliance by adhering to <strong>federal and multi-state regulations</strong>.</li><li>Handling other payroll-related duties and tasks as needed to support overall business operations.</li></ul><p><br></p>
<p>SUMMARY</p><p><br></p><p>The accounts payable clerk has responsibilities which includes preparing, recording, verifying and paying vendor invoices for goods and services on a timely basis and responding to vendor queries. This position maintains, analyzes and reconciles accounts payable ledger accounts, financial statements and reports. This position works closely with the Accounts Payable Manager to develop, direct, plans and evaluates accounts payable policies and procedures, and ensures external and internal controls and policies are adhered to. The clerk is expected to meet goals and expectations of the department and perform other duties (ad hoc reporting) as needed by the company. </p><p><br></p><p><br></p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES</p><p><br></p><p>• Accounts Payable functions including Vendor Relations and AP disbursements including handling all check disbursements.</p><p>• Develop, implement, and maintain procedures and policies, including accounts payable functions to ensure adherence to company guidelines.</p><p>• Charge expenses to accounts and cost centers by analyzing a high volume of invoice/expense reports.</p><p>o Reviews accounts payable coding and processes requests for payment.</p><p>o Prepares weekly check runs.</p><p>o Prepares daily wires and treasury reports; works in multicurrency.</p><p>• Reconcile monthly statements and verifies vendor accounts.</p><p>• Ensure journal entries and account reconciliations are completed accurately and timely according to schedules (Petty Cash).</p><p>• Provide accounting assistance to project managers and operations staff; respond to financial questions/concerns to meet business needs.</p><p>• Oversees administrative services and for the Denver office.</p><p>• Troubleshoots problems related to administrative support for the office including equipment malfunctions; mail and courier processes; etc.</p><p><br></p><p>BASIC REQUIREMENTS</p><p><br></p><p>• Minimum 3 years of Accounts payable experience. </p><p>• Must be proficient in Microsoft Word, Excel, and Outlook.</p><p>• EPICOR ERP or comparable experience. </p><p>OTHER REQUIREMENTS </p><p>• Undergraduate degree in Finance, Accounting or relevant field of study is preferred.</p><p>• Must possess a professional demeanor.</p><p>• Must be self-motivated and self-directed.</p><p>• Experienced working in a team setting.</p><p>• Must have strong data entry skills.</p><p>• Able to work in a fast-paced environment under pressure and meet short deadlines.</p><p>• Must have great organizational and multi-tasking skills.</p><p>• Strong General Ledger skills and account analysis skills.</p><p>• Interest in automation and experience with implementation of new payable systems and processes a plus. </p><p><br></p>
<p>Do you excel at delivering outstanding customer experiences and creating meaningful connections? Are you fluent in Spanish and English with a talent for problem-solving and fostering customer loyalty? Our client is seeking a Spanish Bilingual Customer Experience Specialist to provide exceptional service to a diverse customer base. This role blends communication, empathy, and efficiency, allowing you to support customers and contribute to the success of a mission-driven organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong> Deliver excellent service by answering inquiries, resolving issues, and offering solutions to customers via phone, email, and other communication platforms—both in Spanish and English.</li><li><strong>Problem-Solving:</strong> Actively listen to customer concerns and address them with empathy, patience, and efficiency while providing clear guidance.</li><li><strong>Bilingual Support:</strong> Serve as the primary contact for Spanish-speaking customers, ensuring cultural sensitivity and effective communication.</li><li><strong>Data Management:</strong> Maintain accurate records of customer interactions and resolutions using CRM systems.</li><li><strong>Feedback Collection:</strong> Capture customer feedback and identify trends to help improve processes and service delivery.</li><li><strong>Collaborative Communication:</strong> Partner with internal departments to escalate issues, streamline workflows, and align customer needs with company goals.</li><li><strong>Customer Retention:</strong> Build rapport with repeat customers, maintaining relationships that foster satisfaction and loyalty.</li><li><strong>Brand Representation:</strong> Uphold the organization’s mission, values, and reputation in your interactions with customers.</li></ul><p><br></p>
<p>As a <strong>Payroll Administrator</strong>, you will play a key role in ensuring accurate and efficient payroll practices for our team. You will work closely with various departments to maintain seamless payroll operations and support employee satisfaction.</p><p><br></p><p>This is a contract role that is anticipated to last approximately 6 months.</p><p><br></p><p><strong>Work Schedule & Location</strong></p><p><strong>This is a fully onsite position located in San Leandro, CA, working a consistent schedule of Monday through Friday, 8:00 AM to 5:00 PM.</strong></p><p><br></p><p><strong>Your Contributions Will Include:</strong></p><ul><li>Accurately processing payroll in accordance with deadlines.</li><li>Overseeing timecard management to ensure data integrity.</li><li>Maintaining open and consistent communication with team members to address payroll matters.</li><li>Generating custom payroll reports and ensuring records are up to date and compliant.</li><li>Conducting <strong>ad hoc payroll audits</strong> and managing off-cycle payroll processing as needed.</li><li>Addressing employee payroll inquiries with professionalism and a customer-focused approach.</li><li>Supporting payroll compliance by adhering to <strong>federal and multi-state regulations</strong>.</li><li>Handling other payroll-related duties and tasks as needed to support overall business operations.</li></ul><p><br></p>
<p>Are you an experienced payroll professional looking to advance your career with a reputable organization? We are seeking a <strong>Senior Payroll Specialist</strong> to join a dynamic team and play a key role in ensuring accurate and timely payroll processing. If you have a passion for problem-solving, process improvement, and compliance, this opportunity is perfect for you!</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Payroll Processing:</strong> Manage and oversee end-to-end payroll processing for a large employee base (including multi-state or international payroll, if applicable).</li><li><strong>Compliance Management:</strong> Ensure adherence to federal, state, and local laws and regulations governing payroll.</li><li><strong>Reporting & Auditing:</strong> Generate payroll reports for management and audit purposes while identifying and resolving discrepancies.</li><li><strong>Tax Filings:</strong> Manage payroll tax filings, deductions, and reconciliations to ensure accuracy and timeliness.</li><li><strong>System Expertise:</strong> Work with HRIS and payroll/ERP systems (e.g., Workday, UKG, ADP, Ceridian) to troubleshoot issues and streamline workflows.</li><li><strong>Process Improvement:</strong> Identify opportunities to optimize payroll processes and implement best practices.</li><li><strong>Employee Relations:</strong> Assist employees in resolving payroll-related questions and concerns professionally.</li><li><strong>Collaboration:</strong> Work closely with HR, Accounting, and Finance teams to ensure seamless payroll operations.</li></ul>
<p>We are seeking an experienced <strong>Senior Marketing Specialist </strong>with 7+ years of experience for a fully remote position with our client on the East Coast. Must have experience in the insurance or financial services industries. Must be able to work East Coast hours. Must have experience with Salesforce, CRM platforms, Excel, and Tableau. Salary is up to 95K with some flex depending on experience and qualifications.</p><p><strong> </strong></p><p>The Senior Marketing Specialist develops member segmentation strategies, journey maps, and personalized experiences to drive engagement, growth, and retention. This role combines strategic thinking, creativity, data insights, and collaboration to deliver measurable marketing outcomes.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Create and execute marketing initiatives driven by business goals, segmentation strategies, and market trends.</li><li>Design personalized segmentation strategies, including account-based marketing, to enhance engagement and growth.</li><li>Collaborate with sales and member relations teams to align on priorities, goals, and execution.</li><li>Partner with digital, events, and content teams to ensure strategy alignment and maximize program effectiveness.</li><li>Track and analyze metrics to assess campaign effectiveness, optimize performance, and generate actionable insights.</li><li>Support sales teams with insights, campaign strategies, and marketing collateral.</li><li>Manage budgets and operational activities for segment-specific marketing programs.</li><li>Conduct market analysis to inform and refine marketing strategies.</li></ul>
<p><strong>Job Description: Accounts Payable Specialist (Contract-to-Hire)</strong></p><p><strong>Location:</strong> 100% Onsite, Downtown Houston, TX</p><p><strong>Pay Rate:</strong> $22.00–$25.00 per hour (Depends on Experience)</p><p>Robert Half is partnering with a dynamic and growing organization located in the heart of downtown Houston to find an experienced <strong>Accounts Payable (AP) Specialist</strong> for a <strong>contract-to-hire</strong> opportunity. This role is 100% onsite and offers an excellent chance to join a collaborative and professional work environment in an essential capacity.</p><p><br></p><p><strong>Role Overview:</strong></p><p>The AP Specialist will be responsible for managing the full-cycle accounts payable process while ensuring accuracy, compliance, and timeliness. This professional will work closely with the accounting team to provide support in areas such as invoice processing, vendor relationship management, and expense reporting. The ideal candidate is detail-oriented, experienced with high-volume AP functions, and proactive in contributing to process improvements.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Review, code, and process a high volume of invoices.</li><li>Verify, reconcile, and process T& E (travel and expense) reports in compliance with company policies.</li><li>Ensure timely payment of vendor invoices, resolving discrepancies as needed.</li><li>Manage vendor relationships, responding to inquiries, and reconciling statements.</li><li>Perform month-end tasks related to accounts payable including accruals and reconciliations.</li><li>Support 1099 preparation and assist with audits by compiling necessary documentation.</li><li>Enter and maintain accurate records within the AP system and assist with updating process documentation.</li><li>Collaborate cross-functionally with other departments to ensure proper coding and approvals.</li></ul><p><br></p>
<p><strong>Communications Coordinator III </strong></p><p><strong>Service Type</strong>: 27-week Contract </p><p><strong>Location</strong>: Philadelphia, PA - Onsite</p><p><strong>Position Summary:</strong></p><p>The Communications Coordinator III will support the development and execution of internal and external communication initiatives. This role is ideal for a seasoned communications professional with 4–6 years of experience who thrives in a fast-paced, collaborative environment. The contractor will work under the direction of the Communications Manager to ensure consistent messaging and effective outreach across various channels.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Draft and edit communications materials for campaigns, including emails, newsletters, press releases, and social media content.</li><li>Provide timely daily communication updates to internal stakeholders.</li><li>Compile and maintain press lists and targeted media contact databases.</li><li>Monitor media coverage and assemble press clip packages for distribution and archival.</li><li>Assist in planning and coordinating special events, including logistics, communications, and promotional efforts.</li></ul><p><br></p>
<p><strong>Job Summary:</strong></p><p>We are seeking an organized and detail-oriented <strong>Accounts Receivable Specialist</strong> to join our dynamic team. In this role, you will be responsible for managing all aspects of accounts receivable, including invoicing, payment processing, and collections. The ideal candidate will have a strong understanding of accounting practices, excellent communication skills, and the ability to foster positive relationships with clients and internal teams.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Generate accurate and timely invoices for customers and clients based on contracts or agreements.</li><li>Monitor accounts to ensure timely payment and proactively follow up on overdue accounts to minimize outstanding balances.</li><li>Reconcile and track customer payments, applying them to accounts accurately.</li><li>Communicate with customers regarding invoicing questions, payment issues, or discrepancies, and provide top-notch support to resolve concerns.</li><li>Maintain detailed and organized records of receivables transactions and customer account details within accounting systems.</li><li>Analyze accounts receivable aging reports and identify potential risks or trends, reporting findings to management.</li><li>Collaborate with internal teams to resolve billing disputes and ensure the accuracy of invoices and account information.</li><li>Assist with month-end, quarter-end, and year-end closing processes related to receivables.</li><li>Generate routine and ad hoc financial reports related to accounts receivable, helping management make informed decisions.</li><li>Support audits by providing documentation and ensuring compliance with accounting policies.</li><li>Identify opportunities for process improvement within the accounts receivable function and recommend solutions.</li></ul><p><br></p>
<p>The Call Center Specialist serves as the frontline representative for the company, handling inbound and outbound customer inquiries related to telecommunications products and services. This role is responsible for resolving issues, providing technical support, processing service requests, and ensuring a high level of customer satisfaction. The ideal candidate has strong communication skills, a customer-first mindset, and experience in a high-volume call center environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer incoming calls, emails, or chats from customers regarding billing, service plans, technical issues, and general inquiries.</li><li>Troubleshoot and resolve customer concerns related to mobile, internet, TV, and landline services.</li><li>Provide accurate product and service information, upsell or recommend upgrades as appropriate.</li><li>Escalate complex issues to Tier 2 support or technical departments when necessary.</li><li>Document all interactions in the customer relationship management (CRM) system.</li><li>Maintain a strong knowledge of company services, promotions, pricing plans, and policies.</li><li>Meet or exceed performance metrics, including call handling time, customer satisfaction, and resolution rate.</li><li>Follow all company procedures regarding data security, customer privacy, and compliance requirements.</li><li>Participate in regular training sessions to stay up to date on new products, system updates, and customer service best practices.</li></ul><p><br></p>
<p>Robert Half is one of the world's leading staffing agencies, providing professionals with opportunities to grow their careers at top organizations. We are assisting a client in San Diego, CA, with their search for a professional Account Specialist who is detail-oriented, organized, and motivated to contribute to their dynamic team. This is an exciting opportunity to develop your skills and make a meaningful impact. The Account Specialist will play a crucial role in managing accounts, facilitating financial transactions, and ensuring exceptional customer service. This role blends both accounting and client relation functions, requiring a professional who is highly organized and enjoys working within a team-oriented environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage and maintain accurate accounts, ensuring timely posting of transactions and updates to account records.</li><li>Process payments, refunds, and account adjustments while maintaining compliance with company policies.</li><li>Assist in account reconciliations and resolve discrepancies by investigating account issues.</li><li>Provide prompt and professional communication with customers regarding their accounts and inquiries.</li><li>Collaborate with team members to prepare financial reports and relevant documentation.</li><li>Assist with the preparation of month-end and year-end closing reports.</li><li>Continuously look for opportunities to improve account processes and workflows.</li><li>Maintain detailed and organized files of account activity, ensuring confidentiality and accuracy.</li></ul><p><br></p>
We are looking for a skilled HR & Payroll Specialist to oversee payroll processing and provide comprehensive support to human resource functions. This role requires attention to detail, strong organizational abilities, and a deep understanding of payroll regulations and HR practices. Based in Omaha, Nebraska, you will play a key role in ensuring employee satisfaction and compliance with all relevant laws.<br><br>Responsibilities:<br>• Calculate and process payroll deductions, including taxes, benefits, and other authorized adjustments, in compliance with federal, state, and local regulations.<br>• Enter and maintain accurate payroll data in the system, ensuring all employee information is up-to-date and error-free.<br>• Keep detailed records of payroll transactions and deductions, including supporting documentation for audits and compliance.<br>• Verify payroll calculations to ensure adherence to company policies and legal requirements.<br>• Manage benefit deductions, such as health insurance premiums, retirement contributions, and flexible spending accounts.<br>• Generate detailed payroll reports for internal use and external compliance purposes.<br>• Assist in administering employee benefits programs, including enrollments, terminations, and claims processing.<br>• Facilitate recruitment processes, onboarding, and employee relations to support the entire employee lifecycle.<br>• Provide guidance on company policies, benefits, and insurance information, particularly during open enrollment periods.<br>• Ensure compliance with employment laws and regulations while acting as a liaison between employees and management.
<p>Our global client is seeking a <strong>Web Content Manager</strong> to oversee and manage <strong>WordPress CMS</strong>. This role will work closely with developers, editors, marketing, and creative teams to ensure the organization’s website content is engaging, accurate, accessible, and optimized for both user experience and search engines.</p><p>This is an excellent opportunity for a content professional who thrives at the intersection of <strong>digital strategy, web content management, and cross-functional collaboration</strong>.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage the <strong>WordPress CMS</strong>, collaborating with developers and editors to support organizational needs.</li><li>Conduct <strong>content audits</strong> to identify gaps, redundancies, and opportunities for improvement.</li><li>Produce <strong>site maps and visualizations</strong> to illustrate website structure and functionality.</li><li>Train staff on best practices for creating and publishing website content.</li><li>Update <strong>HTML, CSS, and JavaScript</strong> as needed to support content and functionality.</li><li>Collaborate with creative, marketing, and technical teams to maintain site standards and brand consistency.</li><li>Implement <strong>SEO strategies</strong> to maximize search rankings and analyze user engagement.</li><li>Create, edit, publish, and retire content including text, images, videos, and interactive web assets.</li><li>Track and manage requests for website updates and new projects, ensuring deadlines are met.</li><li>Roll out and maintain a strategy for managing publishing requests (e.g., office hours).</li><li>Evaluate and streamline <strong>content governance procedures</strong>; maintain documentation libraries.</li><li>Partner with business units to develop engaging <strong>landing pages</strong> and interactive experiences.</li><li>Manage <strong>URL redirects, broken links, and cookie consent content</strong>.</li><li>Serve as the primary contact for troubleshooting <strong>site performance issues</strong>.</li><li>Integrate <strong>keywords, metadata, and analytics</strong> into content strategy for SEO optimization.</li><li>Coordinate content activation with <strong>paid media and social campaigns</strong>.</li><li>Stay current with competitor sites, industry best practices, and innovations in content strategy.</li></ul><p><br></p>
<p>We are looking for a dedicated HR Specialist to join our team in Seattle, Washington. In this role, you will play a pivotal part in managing various human resources functions, ensuring smooth day-to-day operations, and fostering a positive work environment. This is an excellent opportunity for someone who thrives in a dynamic setting and is passionate about employee engagement and organizational success.</p><p><br></p><p>Responsibilities:</p><p>• Manage the full recruitment cycle, including drafting job postings, screening candidates, and coordinating interviews.</p><p>• Support performance management processes by assisting with feedback and review procedures.</p><p>• Oversee onboarding for new hires and facilitate offboarding for departing employees.</p><p>• Maintain and update employee data within the HR system to ensure accuracy and compliance.</p><p>• Address employee concerns, mediate workplace conflicts, and handle termination procedures as needed.</p><p>• Organize and implement team-building activities and events to enhance employee engagement and morale.</p><p>• Ensure compliance with local labor laws by monitoring regulations and updating HR policies accordingly.</p><p>• Handle daily office administration tasks to support smooth business operations.</p><p><br></p><p>The salary range for this position is $85,000 to $100,000 with bonus potential.</p><p><br></p><p>Benefits:</p><p>Medical/Dental/Vision</p><p>LTD, Life, and AD& D insurance</p><p>401k with company match</p><p>10 days PTO</p><p>10 paid holidays</p><p><br></p>
