We are looking for a Business Systems Analyst to support operational and technology-focused initiatives within a healthcare service environment in Westlake, Ohio. This role is ideal for someone who can translate business needs into practical solutions, work comfortably with data and documentation, and collaborate across teams to improve claims and payment-related processes. The successful candidate will bring strong analytical judgment, a structured approach to problem-solving, and the ability to manage multiple priorities in a fast-moving setting.<br><br>Responsibilities:<br>• Gather, analyze, and document business needs related to healthcare claims, payment workflows, and service operations.<br>• Partner with internal stakeholders to identify process gaps, clarify requirements, and recommend effective system or workflow improvements.<br>• Review business and system documentation to ensure accuracy, completeness, and alignment with operational goals.<br>• Use data sources and reporting tools to investigate issues, validate findings, and support decision-making.<br>• Contribute to Agile-based project activities, including requirements refinement, backlog support, and collaboration with cross-functional teams.<br>• Perform gap analysis to compare current processes with desired outcomes and help define actionable solutions.<br>• Support issue resolution by evaluating root causes, prioritizing business needs, and coordinating with relevant teams.<br>• Maintain organized records, status updates, and communications while balancing changing priorities and deadlines.
We are looking for a Digital Analyst to support commercialization initiatives for food and packaging programs across the Latin America region from Miami, Florida. This contract opportunity is ideal for a detail-oriented individual who can connect marketing goals, operational needs, supplier coordination, and product readiness to help bring new and updated offerings to market successfully. The role works closely with cross-functional partners to ensure solutions meet brand expectations, quality standards, and regional execution requirements.<br><br>Responsibilities:<br>• Direct the rollout of new and existing menu items and packaging solutions from early planning through market launch across regional business units.<br>• Coordinate with suppliers to review formulations, production readiness, validation activity, and cost objectives to support scalable execution.<br>• Work alongside quality and compliance teams to define product and packaging specifications that align with safety, regulatory, and brand requirements.<br>• Turn business and marketing objectives into practical commercialization plans that can be implemented effectively in restaurant operations.<br>• Lead project timelines, stage-gate progress, and stakeholder communication to keep initiatives moving forward across multiple functions.<br>• Evaluate opportunities to strengthen product quality, improve operational performance, and reduce costs without compromising brand standards.<br>• Support franchise and field teams during launches, transitions, and product updates by helping address execution and readiness needs.<br>• Partner with procurement and supply chain contacts to reduce sourcing risks, prepare backup plans, and respond to potential supply disruptions.
We’re partnering with a Metro Atlanta-based organization to permanent a Data Architect with strong MuleSoft and modern data platform experience. This is a hands-on architecture role focused on building scalable integration and data solutions across the enterprise. You’ll work closely with engineering, analytics, and business teams to design and deliver secure, scalable, and reliable data flows that support enterprise-wide decision-making. <br> What You’ll Be Doing Design and build API-led integration solutions using MuleSoft Anypoint Platform Develop and maintain scalable data architecture and Data Fabric solutions Create and manage APIs, integration flows, and system-to-system connectivity Work with cloud and on-prem environments to ensure seamless data movement Design and optimize data pipelines and transformation workflows using: SQL PySpark / Spark Data engineering best practices Support real-time analytics, BI, and operational reporting Enforce API lifecycle governance (versioning, security, access control) Ensure data quality, lineage, governance, and compliance standards Build proof of concepts (PoCs) to validate integration approaches Collaborate with IT, analytics, and business stakeholders across the organization
<p>We are looking for a Business Process Analyst to support a Contract engagement in Savannah, Georgia. This role will concentrate on documenting and analyzing current workflows. The position requires an on-site work during normal business hours.</p><p><br></p><p>Responsibilities:</p><p>• Review and document business workflows tied to a broad portfolio of applications used across the organization.</p><p>• Observe employees in person as they carry out daily tasks to capture real-world process steps, handoffs, and pain points.</p><p>• Prioritize analysis efforts around the most urgent operational concerns identified by department stakeholders.</p><p>• Create detailed process maps, workflow diagrams, and supporting documentation that reflect current-state operations.</p><p>• Analyze data movement and information handoffs between applications to identify dependencies and documentation gaps.</p><p>• Partner with resources to gather insights, validate findings, and refine process documentation.</p><p>• Organize and maintain project artifacts in a structured document storage approach to support accessibility and version control</p>
We are looking for an experienced Business Process Consultant to support a major program initiative in Tallahassee, Florida. This is a Long-term Contract opportunity for a detail-oriented individual who can connect operational needs with technology strategies, helping teams improve how work is performed across the organization. The role focuses on evaluating current workflows, defining more effective approaches, and partnering with stakeholders to ensure business objectives are supported by practical IT-enabled solutions.<br><br>Responsibilities:<br>• Examine existing business and system workflows, identify inefficiencies, and develop improved process models that strengthen performance and consistency.<br>• Map future-state operations and recommend changes that better connect program needs with technology capabilities and organizational goals.<br>• Establish performance indicators, evaluate process gaps, and guide teams through the adoption of more effective operating methods.<br>• Advise leadership on business process strategy, technology utilization, and opportunities to improve service delivery across the assigned program area.<br>• Coordinate and prioritize process engineering efforts in alignment with project timelines, business priorities, and department-wide objectives.<br>• Work closely with business units, technical teams, and other stakeholders to confirm that proposed solutions support both immediate needs and long-range plans.<br>• Communicate process designs, dependencies, and workflow impacts clearly throughout the full project lifecycle to support understanding and execution.<br>• Provide direction and mentoring to less experienced staff while contributing to complex initiatives that may span multiple locations.<br>• Support modernization-related efforts by aligning redesigned processes with newly implemented or enhanced technology solutions.<br>• Report as directed during emergency or potential emergency situations as part of the role's essential staff designation.
<p>The ERP Business Analyst serves as the primary liaison between business stakeholders and ERP delivery teams, specializing in a specific functional area of the business (e.g. Accounting & Finance, Supply Chain, Manufacturing, etc). This role bridges business needs and ERP system capabilities, translating complex requirements into scalable, value driven solutions. The analyst plays a key role in Company's SAP S4Hana implementations, enhancements, and ongoing optimization, ensuring alignment with business processes, enterprise standards, and strategic objectives.</p><p><br></p><p>Business Analysis & Process Design</p><p>• Partner with business leaders, business process leads and subject matter experts within the assigned domain to understand solution objectives, challenges, and regulatory/operational constraints.</p><p>• Elicit, analyze and document business requirements using interviews, workshops, and process reviews.</p><p>• Develop current state and future state, user stories, process maps, functional requirements, and business rules.</p><p>• Identify opportunities to standardize, streamline, and optimize business processes / workflows using ERP best practices in a regulated manufacturing environment.</p><p><br></p><p>ERP & SAP Functional Expertise</p><p>• Serve as the ERP functional expert for the assigned business domain, with strong working knowledge of SAP solutions relevant to that area.</p><p>• Translate business requirements into detailed functional specifications for SAP configuration, enhancements, and integrations.</p><p>• Collaborate with SAP configuration, development, integration, OCM and data teams to design end to end solutions.</p><p>• Advise stakeholders on SAP capabilities, limitations, design alternatives, and impacts to upstream, downstream and cross stream processes.</p><p><br></p><p>Project Delivery & Implementation Support</p><p>• Serve as a functional advisor on designs for Company's initial SAP S4H implementation.</p><p>• Support ERP initiatives across the full lifecycle: planning, design, build, test, training and deployment.</p><p>• Lead or support system integration testing (SIT) and user acceptance testing (UAT), including test case development, execution, and defect resolution.</p>
<p>We are looking for a Business Analyst for a Contract engagement supporting Finance Operations. In this role, you will work closely with finance leaders and cross-functional stakeholders to turn complex data into meaningful business insights that strengthen planning, reporting, and decision-making. This position is ideal for someone who combines analytical thinking with strong business acumen and can use modern reporting tools to improve visibility into financial performance.</p><p><br></p><p>Responsibilities:</p><p>• Partner with Global Finance leaders and stakeholders to identify reporting needs and translate business questions into actionable analytics solutions.</p><p>• Build and enhance interactive dashboards and reporting tools using Microsoft Power BI to improve access to financial and operational data.</p><p>• Analyze large data sets to uncover trends, variances, and opportunities that support better business decisions.</p><p>• Develop recurring and ad hoc reports that increase efficiency, accuracy, and consistency across finance reporting processes.</p><p>• Collaborate with teams across multiple locations to gather requirements, validate outputs, and ensure reporting solutions meet business needs.</p><p>• Use Microsoft Excel to perform detailed data reviews, reconciliations, and supplemental analysis where needed.</p><p>• Monitor data quality and resolve reporting issues by investigating inconsistencies and recommending practical improvements.</p><p>• Support changes to reporting processes or systems by documenting requirements, testing outputs, and helping stakeholders adopt updated tools and workflows.</p>
<p>We are seeking an experienced <strong>Business Analyst</strong> with a strong background in the <strong>Property & Casualty Insurance</strong> industry to support complex technology initiatives. This role will partner with business stakeholders, technical teams, and third-party vendors to gather, analyze, and document functional requirements for underwriting, claims, and data-focused projects.</p><p>The ideal candidate brings deep knowledge of the <strong>P&C insurance domain</strong>, particularly underwriting operations and policy administration, along with strong technical analysis skills and the ability to translate business needs into clear requirements.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Gather, analyze, and document business and functional requirements for complex IT projects.</li><li>Work closely with business users, developers, architects, QA teams, infrastructure teams, and software vendors to ensure requirements are clearly defined and delivered on time.</li><li>Support initiatives related to <strong>underwriting</strong>, <strong>claims applications</strong>, <strong>data integration</strong>, and <strong>data quality</strong>.</li><li>Translate business processes and needs into detailed functional specifications, workflows, and use cases.</li><li>Partner with stakeholders to improve system functionality and support business objectives across the insurance policy lifecycle.</li><li>Assist with requirements validation, testing support, and issue resolution throughout the project lifecycle.</li><li>Identify opportunities where technology can improve operational efficiency and business outcomes.</li></ul><p><br></p>
<p>We are looking for an experienced Business Analyst. This role offers the opportunity to work with a global team and contribute to impactful projects.</p><p><br></p><p>Responsibilities:</p><p>• Analyze user requirements, workflows, and procedures to identify opportunities for automation or system improvement.</p><p>• Collaborate with stakeholders to assess system capabilities and recommend updates or enhancements.</p><p>• Oversee the testing, maintenance, and implementation of computer programs and systems.</p><p>• Provide training and guidance to staff and users to ensure effective utilization of systems and tools.</p><p>• Conduct interviews, surveys, or job observations to understand how data is processed and identify areas for optimization.</p><p>• Lead efforts to expand or modify systems to meet evolving business needs and improve workflows.</p><p>• Offer expert advice to clients on information processing and computation requirements.</p><p>• Deliver constructive feedback and mentorship to team members to support their growth and development.</p><p>• Facilitate communication within teams, ensuring alignment on project goals and deliverables.</p><p>• Ensure adherence to Agile Scrum methodologies in project execution.</p>
<p>We are looking for a Business Process Analyst to support process oversight, audit-focused activities, and paperless workflow initiatives within a health insurance environment. This contract position is fully remote and offers the opportunity to partner with teams that improve correspondence operations, strengthen controls, and enhance process performance. The role is well suited for someone who enjoys analyzing operational data, identifying patterns, and turning findings into practical business improvements.</p><p><br></p><p>Responsibilities:</p><p>• Maintain monitoring frameworks, audit support materials, and process documentation so business teams have clear guidance for ongoing operations.</p><p>• Evaluate current workflows from intake through completion, recommend stronger controls, and help refine end-to-end business procedures.</p><p>• Review operational and spreadsheet-based data to uncover trends, detect defects, and highlight opportunities for efficiency and quality gains.</p><p>• Investigate issues by performing root cause analysis, documenting findings, and partnering with stakeholders on corrective actions.</p><p>• Apply continuous improvement methods to implement practical enhancements that improve accuracy, consistency, and turnaround times.</p><p>• Track recurring process concerns, communicate risks and observations to appropriate partners, and support follow-up resolution efforts.</p><p>• Collaborate with cross-functional teams involved in correspondence and business operations to support paperless and modernization-related initiatives.</p><p>• Manage multiple assignments in a fast-moving environment while maintaining strong attention to detail and meeting established deadlines.</p>
We are looking for a Business Analyst to join a Long-term Contract opportunity in Memphis, Tennessee. This position is suited for someone who is detail oriented and can translate complex operational needs into practical solutions while guiding stakeholders through evaluation and decision-making. The role combines process analysis, solution assessment, and strategic planning to support large-scale business initiatives in a dynamic environment.<br><br>Responsibilities:<br>• Drive end-to-end process discovery by mapping current operations and identifying opportunities to improve business outcomes.<br>• Lead working sessions with senior leaders and cross-functional teams to gather requirements, clarify priorities, and close process gaps.<br>• Assess potential platforms and vendors through structured comparison methods, including fit-gap analysis and decision support.<br>• Examine existing workflows and challenge outdated assumptions to define clear, actionable business needs.<br>• Build a strong understanding of the current application landscape and use that knowledge to shape future-state recommendations.<br>• Partner with stakeholders to design target workflows, supporting systems, and operating approaches aligned with business goals.<br>• Provide high-level sizing, planning input, and demand analysis to help teams evaluate initiative scope and sequencing.<br>• Verify that proposed solutions meet governance expectations, compliance obligations, security standards, and internal control requirements.<br>• Maintain strong relationships across business and technical teams while working independently in a fast-paced, complex setting.
<p>We are looking for a Business Analyst to join a long-term contract opportunity supporting a global Workday transformation in San Antonio, Texas. This role will contribute to improving HR, payroll, and benefits operations across multiple business entities by partnering with project stakeholders and helping organize key analysis activities. The ideal candidate brings strong documentation and analytical skills, is comfortable working in a fast-moving environment, and can support both process-focused work and testing efforts throughout the program.</p><p><br></p><p>Responsibilities:</p><p>• Analyze existing HR, payroll, scheduling, and benefits workflows and help define improved future-state processes across global operations.</p><p>• Gather business needs during stakeholder discussions and translate findings into clear documentation, process maps, and actionable requirements.</p><p>• Support payroll-related validation efforts by assisting with test planning, test execution, issue tracking, and follow-up on identified gaps.</p><p>• Maintain project artifacts and status updates in SmartSheet and help ensure work items remain organized and current.</p><p>• Partner with senior team members to review data sets, identify inconsistencies, and support decisions related to process alignment and optimization.</p><p>• Contribute to end-to-end business analysis activities spanning the employee lifecycle, including recruiting through retirement processes.</p><p>• Document observations, risks, and process improvement opportunities to support compliance and consistency across subsidiaries.</p><p>• Work within Jira and related project tools to track tasks, coordinate updates, and support delivery in an Agile or hybrid environment.</p>
<p>We are looking for an experienced Business Analyst to join our team in Southern California. In this long-term contract role, you will play a key part in analyzing business operations and facilitating digital transformation projects for the automotive industry. The position requires strong collaboration skills to work with diverse stakeholders and a solid ability to manage project deliverables and system enhancements following Agile and Waterfall methodologies.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed system and business analysis to support enterprise-wide digital transformation initiatives.</p><p>• Facilitate workshops, including data analysis sessions and workflow evaluations, to gather and refine business requirements.</p><p>• Develop and prioritize comprehensive backlogs by validating complex business needs and translating them into actionable plans.</p><p>• Coordinate and lead stakeholder meetings, including scheduling, documenting minutes, and ensuring follow-ups.</p><p>• Support production systems by troubleshooting issues and implementing necessary updates.</p><p>• Design and execute test cases for complex batch and online processes, ensuring system functionality and reliability.</p><p>• Prepare communication materials such as presentations tailored to diverse audiences, including business stakeholders.</p><p>• Collaborate with business units to identify opportunities for process automation and improvement.</p><p>• Assist project managers with planning tools and, occasionally, take ownership of smaller project plans.</p><p>• Conduct feasibility studies to evaluate the cost, efficiency, and technical viability of proposed solutions.</p>
<p>Our client is seeking a Business Analyst to support and improve critical business systems for their team in Livonia, Michigan. This role partners with stakeholders across the organization to translate operational needs into effective system solutions, strengthen process performance, and help ensure reliable day-to-day application support. The ideal candidate brings strong analytical ability, hands-on business systems experience, and the communication skills needed to guide users, vendors, and project teams through enhancements and issue resolution.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary internal ERP resource, providing functional expertise and day-to-day guidance on system capabilities and usage.</p><p>• Lead business systems integration activities related to newly acquired operations, coordinating requirements, workflows, and implementation efforts across teams.</p><p>• Partner with stakeholders to identify business needs, document requirements, and translate them into practical system configurations and process improvements.</p><p>• Evaluate existing workflows, refine system processes, and support the design and maintenance of efficient, scalable business operations.</p><p>• Safeguard system reliability and data integrity by monitoring performance, investigating issues, and driving timely resolution of defects or disruptions.</p><p>• Support software updates, patches, and ongoing maintenance while helping plan and execute testing activities such as user acceptance, performance, usability, and security validation.</p><p>• Gather feedback from end users, troubleshoot functional concerns, and deliver high-quality support to improve system adoption and effectiveness.</p><p>• Work closely with cross-functional teams and external vendors to implement enhancements, address bugs, and recommend solutions that align with business goals.</p><p>• Create and maintain documentation for integrations, configuration changes, incidents, and operating procedures, and provide training sessions or demonstrations for users.</p><p>• Contribute to larger initiatives by managing assigned project work, tracking deliverables, and applying accessibility, compliance, and security standards in system-related activities.</p>
<p><b> 🔍 ERP Financial Business Analyst (NetSuite) | Manufacturing & Operations Focus</b></p><p>Our client, a private, growing manufacturing company is seeking an ERP Financial Business Analyst to take ownership of NetSuite and drive continuous improvement across finance and operations. This is a highly visible role partnering with leadership across Manufacturing, Supply Chain, Finance, and IT you will report to the VP of Accounting directly.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Act as the in-house NetSuite expert—leading configuration, enhancements, and system optimization</li><li>Improve manufacturing workflows, BOM structures, MRP/demand planning, and inventory processes</li><li>Partner with internal teams and external NetSuite resources to scope, test, and deploy system improvements</li><li>Translate business needs into scalable ERP solutions and manage projects from concept through rollout</li><li>Build dashboards, KPIs, and reports to support operational performance and financial decision-making</li><li>Support inventory, costing, and product-line profitability insights across manufactured and distributed products</li></ul><p><br></p><p><strong>What You Bring:</strong></p><ul><li>Prior experience in an accounting role as a Senior Accountant having worked through Month End Close and prepare financial statements.</li><li>5+ years of ERP or business systems experience (NetSuite strongly preferred)</li><li>Background in manufacturing, distribution, or supply chain environments</li><li>Degree in Accounting or Finance</li><li>Strong understanding of finance, inventory, and operational processes</li><li>Proven ability to lead cross-functional projects and drive system improvements</li><li>Advanced Excel and reporting skills with a data-driven mindset</li></ul><p><strong>Why This Role?</strong></p><p> High-impact position with ownership of ERP strategy and the opportunity to shape processes across a growing, operations-driven business.</p><p><br></p>
We are looking for a Business Analyst to support strategic workforce planning efforts within a healthcare-focused organization in Federal Way, Washington. This Long-term Contract position will turn workforce data into practical recommendations that help leaders prepare for future talent needs, improve workforce readiness, and support long-range business goals. The role calls for strong analytical thinking, effective communication, and the ability to convert complex findings into clear guidance for cross-functional stakeholders.<br><br>Responsibilities:<br>• Create short- and long-range workforce forecasts by analyzing trends in staffing levels, turnover, tenure, internal movement, performance, and relevant labor market conditions.<br>• Build planning models, scenario analyses, and risk assessments to highlight capacity constraints, staffing vulnerabilities, and future skill needs.<br>• Develop and streamline recurring dashboards and reports that track workforce performance indicators using tools such as Excel, Tableau, Python, Access, and other reporting platforms.<br>• Evaluate current role capabilities and contribute to future-focused skills planning to support broader workforce strategy initiatives.<br>• Break down complex business questions into structured analyses that lead to practical recommendations for hiring, reskilling, internal mobility, and organizational effectiveness.<br>• Partner with business leaders, people-focused teams, and talent acquisition stakeholders to align workforce plans with operational priorities and long-term objectives.<br>• Present findings and strategic recommendations to leadership in a concise, compelling manner that supports informed decision-making.<br>• Support annual planning activities and special workforce projects by managing timelines, priorities, stakeholder input, and analytical deliverables.<br>• Pull and assess training and development data to measure program progress, learning outcomes, and adoption across the organization.
We are looking for a Business Analyst to support incident operations for live business systems in San Antonio, Texas. This Long-term Contract position is suited for a hands-on, detail-oriented individual who can assess production issues, coordinate response efforts, and help drive timely resolution in fast-moving environments. The role works closely with technical and operational partners to improve incident handling, strengthen documentation, and contribute to post-incident review activities.<br><br>Responsibilities:<br>• Evaluate incoming incidents, determine business impact and urgency, and assign the appropriate priority level for response.<br>• Partner with Engineering, Product, Support, and Operations teams to keep issue response aligned and moving toward resolution.<br>• Monitor incidents from initial identification through closure, ensuring updates, ownership, and follow-up actions remain on track.<br>• Review recurring production issues to identify patterns, operational risks, and opportunities for stronger controls.<br>• Contribute to root cause investigations and help document findings, corrective actions, and lessons learned after incidents are resolved.<br>• Maintain accurate incident records, timelines, and supporting documentation to preserve workflow quality and audit readiness.<br>• Drive clear accountability across teams by confirming next steps, escalating blockers, and keeping stakeholders informed during active issues.<br>• Use operational data such as logs, metrics, and alerts to support analysis and improve incident response effectiveness.
<p>A long-standing Oklahoma company is looking for a Business Analyst to support HR systems and help strengthen day-to-day technology operations in Tulsa, Oklahoma. This role centers on Workday configuration, issue resolution, and ongoing optimization, while working closely with HR partners, business leaders, and IT teams. The ideal candidate brings hands-on Workday experience, sound analytical judgment, and a practical approach to improving system performance and user adoption. This is a direct hire position, and sponsorship is not being offered at this time. Position an in-office/ hybrid role. </p><p><br></p><p>Key Responsibilities:</p><p>• Configure and maintain Workday Core HCM, including business processes, workflows, condition rules, validations, and security roles</p><p>• Provide day-to-day HRIS support and troubleshoot system issues</p><p>• Support Workday releases, including testing, impact assessment, and deployment activities</p><p>• Perform audits and data reviews to ensure accuracy, integrity, and compliance</p><p>• Partner with HR stakeholders to gather requirements and deliver scalable system solutions</p><p>• Collaborate with IT on integrations, data flow, and system stability</p><p>• Participate in cross-functional HRIS projects and backlog enhancement efforts</p><p>• Create and maintain system documentation, job aids, and process guides</p>
We are looking for a Business Analyst to support operational performance and informed decision-making within a manufacturing environment in New Castle, Pennsylvania. This role partners with cross-functional teams to translate business needs into practical solutions, improve processes, and strengthen reporting capabilities. The ideal candidate will combine analytical thinking, systems knowledge, and strong communication skills to help deliver reliable tools, training, and insights that support day-to-day operations and long-term objectives.<br><br>Responsibilities:<br>• Partner with operations and business teams to identify information needs and deliver insights that support both strategic planning and daily performance management.<br>• Lead discovery sessions with stakeholders to define business needs, assess process impacts, and recommend effective system or workflow improvements.<br>• Support application and system initiatives by contributing to implementation planning, business case development, user testing, and rollout activities.<br>• Evaluate operational processes tied to growth or expansion efforts and help integrate new capabilities into existing applications and procedures.<br>• Develop, document, and maintain workflows, process maps, specifications, and related materials to support system design and continuous improvement.<br>• Create and manage test plans, track defects, coordinate issue resolution, and help ensure solutions are delivered with quality and reliability.<br>• Oversee the effectiveness and lifecycle of recurring reports while expanding self-service analytics and automation opportunities where appropriate.<br>• Build reporting and ad hoc data collection solutions that address operational challenges and provide information not available through core systems.<br>• Deliver user training, documentation, and ongoing support to encourage adoption, strengthen business acceptance, and build internal capability.<br>• Maintain current knowledge of industry practices and tools through ongoing development activities and provide support as needed during urgent off-hours situations.
<p>We are looking for an experienced Business Analyst to support business initiatives in Southern California. This Long-term Contract position will focus on partnering with stakeholders to define business needs, evaluate operational opportunities, and shape practical technology-driven solutions. The role requires strong analytical judgment, clear communication, and the ability to manage complex requirements across multiple workstreams in an onsite environment four days per week.</p><p><br></p><p>Responsibilities:</p><p>• Partner with business stakeholders to elicit, clarify, and confirm complex requirements while identifying dependencies, risks, and open issues.</p><p>• Examine current operational processes to uncover improvement opportunities and recommend efficient solutions that support automation and business performance.</p><p>• Create and maintain process documentation, workflow materials, and functional artifacts that support business process design and refinement.</p><p>• Convert business objectives into detailed functional specifications and oversee updates as scope, priorities, or requirements evolve.</p><p>• Lead discussions across business units to build alignment, encourage informed decision-making, and secure support for proposed solutions.</p><p>• Develop detailed business cases that assess value, impact, and feasibility for proposed initiatives and enhancements.</p><p>• Contribute to multiple project efforts simultaneously, serving as a team member or taking ownership of leadership responsibilities when needed.</p><p>• Perform impact assessments and support end-to-end functional quality validation to help ensure solutions meet business expectations and compliance needs.</p><p>• Support planning-related project work by coordinating analysis activities, documenting findings, and helping drive execution for assigned initiatives.</p>
We are looking for an experienced Business Analyst to support technology initiatives for a public sector environment in Richmond, Virginia. This Long-term Contract position focuses on translating business needs into well-defined requirements, guiding project planning efforts, and helping teams deliver reliable application and web-based solutions. The role works closely with stakeholders, technical teams, and program staff to improve processes, support implementation activities, and maintain high standards for quality and service.<br><br>Responsibilities:<br>• Partner with business units and technical teams to gather, analyze, and document functional and technical requirements for new systems, enhancements, and support efforts.<br>• Contribute to project planning activities by defining scope, identifying dependencies, tracking milestones, and helping teams stay aligned with delivery expectations.<br>• Review policies, procedures, and operational workflows to determine system needs and recommend practical technology solutions.<br>• Assess how proposed application changes may affect business operations and compliance expectations, and communicate impacts to stakeholders.<br>• Facilitate discussions among cross-functional participants to build agreement, resolve issues, and move initiatives forward effectively.<br>• Support the full lifecycle of projects by coordinating requirements, test planning, validation activities, and final deliverables to ensure quality outcomes.<br>• Maintain strong working relationships with agency users, project teams, and leadership while serving as a liaison between business and IT groups.<br>• Assist with implementation-related activities, including occasional onsite equipment pickup and participation in training sessions when required.<br>• Produce clear documentation, status updates, reports, and other materials that support decision-making and project transparency.
We are looking for a Business Analyst to support operational improvement efforts and strengthen service delivery in Tucson, Arizona. This role partners with stakeholders to evaluate workflows, clarify business needs, and turn findings into practical recommendations. The ideal candidate brings a strong analytical mindset, experience working in customer service environments, and the ability to contribute effectively within Agile teams.<br><br>Responsibilities:<br>• Assess current business processes and identify opportunities to improve efficiency, service quality, and overall performance.<br>• Gather input from stakeholders to define business needs, document objectives, and translate priorities into clear functional guidance.<br>• Review operational documents and business records to verify accuracy, consistency, and alignment with established requirements.<br>• Perform gap analysis to compare existing workflows with desired outcomes and recommend actionable solutions.<br>• Collaborate with cross-functional teams in an Agile Scrum environment to support planning, refinement, and delivery activities.<br>• Analyze call center operations and customer service trends to uncover issues, support decision-making, and enhance the client experience.<br>• Prepare organized reports, process documentation, and summaries that communicate findings and recommendations to business partners.
<p>We are looking for an experienced Business Analyst to join an organization in Savannah, Georgia, on a Long-term Contract assignment. In this role, you will connect business units, IT leaders, and an external vendor to translate operational needs into well-defined solutions that support successful project delivery. This position is ideal for someone who can guide analysis efforts from early discovery through testing, training, and launch readiness while keeping stakeholders aligned throughout the project lifecycle.</p><p><br></p><p>Responsibilities:</p><p>• Analyze existing workflows and design future-state process models that help improve business operations and system performance.</p><p>• Lead discussions with department leaders, technology teams, and vendor representatives to identify, refine, and document business and functional needs.</p><p>• Produce clear project artifacts such as requirements documents, functional details, and traceability records to maintain alignment from planning through delivery.</p><p>• Work closely with the external vendor to answer questions, coordinate interdependencies, and address issues that may affect progress or quality.</p><p>• Develop testing documentation, support execution activities, and coordinate user acceptance efforts to confirm that solutions meet agreed business objectives.</p><p>• Record defects, monitor resolution progress, and help secure final approval once issues have been addressed satisfactorily.</p><p>• Prepare training resources, job aids, and user support materials, and assist with end-user education sessions when needed.</p><p>• Monitor project timelines, open risks, outstanding issues, and key action items to help keep deliverables on schedule.</p><p>• Facilitate meetings, workshops, and status communications that keep internal stakeholders and vendor teams informed and engaged.</p>
We are looking for an experienced Business Analyst to join a Long-term Contract opportunity in Jacksonville, Florida. In this role, you will work within an Agile Scrum setting, partnering with stakeholders and delivery teams to shape clear requirements and keep work moving efficiently through each sprint. This position is ideal for someone who can turn business needs into actionable documentation, support team alignment, and help ensure solutions meet expected outcomes.<br><br>Responsibilities:<br>• Partner with business stakeholders and technical teams to uncover needs, evaluate priorities, and document functional expectations.<br>• Convert business objectives into well-structured user stories that give development teams clear direction for execution.<br>• Establish detailed acceptance criteria that support quality development, validation, and successful testing outcomes.<br>• Maintain and refine the Jira backlog by updating items, supporting prioritization, and preparing work for upcoming sprints.<br>• Facilitate backlog review discussions and contribute to sprint planning to improve readiness and delivery flow.<br>• Analyze current business processes, identify operational gaps, and recommend opportunities for improvement.<br>• Work closely with Scrum team members throughout the sprint cycle to answer questions and resolve requirement-related issues.<br>• Assist with solution validation and testing activities to confirm delivered functionality aligns with business expectations.<br>• Monitor progress against sprint objectives and project timelines, helping teams stay focused on committed deliverables.