<p>We are seeking a reliable, customer‑focused <strong>Medical Patient Access Representative</strong> to support our onsite operations during weekend hours on the North side of Indianapolis. This position plays a key role in ensuring a smooth and positive experience for patients by assisting with check‑ins, insurance verification, scheduling, and front‑desk support.</p><p><br></p><p><strong>Schedule:</strong> Friday, Saturday, Sunday — <strong>5:00 PM to 5:00 AM (overnight)</strong></p><p><strong>Location:</strong> Onsite</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Greet and register patients in a professional, welcoming manner</li><li>Verify insurance coverage, collect co‑pays, and ensure accuracy of patient information</li><li>Answer phones, schedule appointments, and direct inquiries to appropriate departments</li><li>Maintain confidentiality in accordance with HIPAA guidelines</li><li>Support patient flow and collaborate with clinical and administrative teams</li><li>Document all interactions accurately in the electronic medical record (EMR) system</li><li>Provide exceptional customer service in a fast‑paced environment</li></ul><p><strong>Schedule</strong></p><ul><li><strong>Friday: 5:00 PM – 5:00 AM</strong></li><li><strong>Saturday: 5:00 PM – 5:00 AM</strong></li><li><strong>Sunday: 5:00 PM – 5:00 AM</strong></li></ul>
<p>We are looking for a motivated and detail-oriented individual to join our team as an Operational Support Lead in Santa Barbara, California. This position is offering an excellent opportunity for someone with strong organizational and customer service skills to contribute to a dynamic workplace. The role requires proficiency in Microsoft Word and the ability to effectively interact with clients.</p><p><br></p><p>Responsibilities:</p><p>• Perform administrative tasks, including data entry and document preparation, using Microsoft Word.</p><p>• Assist in managing customer inquiries and providing prompt, attentive responses.</p><p>• Maintain accurate and organized records to support operational efficiency.</p><p>• Offer support to various departments as needed to ensure smooth workflow.</p><p>• Handle incoming communications and direct them to the appropriate team members.</p><p>• Collaborate with colleagues to resolve issues and improve processes.</p><p>• Ensure compliance with company policies while executing assigned tasks.</p><p>• Maintain a welcoming and courteous demeanor when interacting with clients or visitors.</p><p>• Participate in team meetings and contribute ideas for enhanced operations.</p><p>• Adapt to changing priorities and complete assignments within deadlines.</p>