<p>We are looking for a skilled Sr. Administrative Operations Specialist to oversee critical functions such Property Management (CAM Applications, Tenant Applications), vendor coordination, and compliance management. This role requires strong attention to detail, along with expertise in real estate operations and tenant relations, ensuring smooth day-to-day processes and effective communication with stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Manage tenant applications and ensure seamless onboarding processes.</p><p>• Coordinate vendor relationships, including contract management and performance evaluations.</p><p>• Oversee permits and ensure compliance with government regulations and communications.</p><p>• Administer benefits programs and maintain accurate records for employees.</p><p>• Conduct CAM reconciliation to ensure proper allocation and reporting.</p><p>• Support real estate investment activities by tracking and managing property data.</p><p>• Address tenant lease-related inquiries and resolve issues promptly.</p><p>• Facilitate property management tasks, ensuring operational efficiency.</p><p>• Collaborate with private equity stakeholders to align investment strategies with operational needs.</p><p>• Streamline processes related to real estate property management and tenant interactions.</p>
<p>I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. </p><p><br></p><p><br></p><ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul><p><br></p>
<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training.</p><p><br></p><p> Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p><p> </p><p> </p><p><br></p>
<p>Robert Half is seeking a <strong>Customer Support Specialist</strong> for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. <strong>If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career.</strong></p><p> </p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul><p><strong><u>Shift & Schedule</u></strong></p><ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul><p><strong><u>Additional Details</u></strong></p><ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
<p>In healthcare, communication needs to be both efficient and empathetic. We’re seeking a Customer Support Specialist to assist patients and clients with scheduling, billing inquiries, and general support. This role is ideal for someone who can manage a high volume of communication while maintaining accuracy, professionalism, and a strong sense of responsibility.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle inbound and outbound calls related to scheduling, billing, and general inquiries</li><li>Assist with appointment coordination and follow-ups</li><li>Maintain accurate records within EMR/EHR systems</li><li>Verify patient information and update records as needed</li><li>Resolve issues or escalate concerns appropriately</li><li>Support administrative tasks such as data entry and documentation</li><li>Ensure compliance with HIPAA and internal policies</li></ul>
<p>We are seeking a Customer Support Specialist to provide exceptional service to customers by responding to inquiries, resolving issues, and ensuring a positive customer experience. The ideal candidate is a strong communicator, problem-solver, and team player who thrives in a fast-paced environment. Based on general knowledge.</p><p><br></p><p>Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p>
<p>We are seeking a Customer Support Specialist to deliver excellent service by assisting customers with inquiries, resolving issues, and ensuring a positive overall experience. The ideal candidate is professional, empathetic, detail-oriented, and comfortable working in a fast-paced environment.</p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p>• Troubleshoot and resolve product or service issues effectively.</p><p>• Document customer interactions and resolutions in CRM software.</p><p>• Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p>• Identify opportunities for process improvement based on customer feedback.</p><p><br></p>
<p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking a skilled and customer-focused IT Support Analyst to provide Tier 21/2 technical support in a dynamic, environment. This role is responsible for resolving escalated service desk issues, supporting end users across multiple platforms, and maintaining secure and efficient IT operations.. This role is 100% onsite.</p><p><br></p><p>Top Skills:</p><ul><li>2-3 Years of experience</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Environment)</li><li>Troubleshooting printers issues, wi-fi, basic network connectivity</li><li>L1/L2 Ticketing issues</li></ul><p><br></p>
We are looking for a skilled Cloud Systems Analyst to join our team in Wall, New Jersey. In this contract position with the potential for permanent employment, you will play a pivotal role in managing and optimizing Oracle Cloud Fusion applications while supporting financial systems and ensuring seamless functionality. This role requires strong collaboration and documentation skills, as well as a proactive approach to system improvements.<br><br>Responsibilities:<br>• Administer Oracle Cloud Fusion applications, ensuring their functionality aligns with business requirements and operates efficiently.<br>• Manage user roles, system access rights, and delegation profiles in partnership with corporate and regional finance teams.<br>• Create and maintain detailed documentation for system configurations and processes to build consensus and serve as future references.<br>• Provide Tier-2 and Tier-3 support for Oracle-related issues, including troubleshooting access, functionality, and data integrity concerns.<br>• Analyze system data, develop reports, and identify opportunities for continuous improvement.<br>• Maintain and monitor scheduled reports, workflows, dashboards, and module-specific configurations.<br>• Troubleshoot and resolve interface errors, functional issues, and scheduling conflicts.<br>• Perform system configurations, enhancements, upgrades, and oversee quarterly Oracle Cloud update activities.<br>• Lead user acceptance testing by defining test plans, developing scripts, and guiding stakeholders through new features and patches.<br>• Conduct periodic audits of user security and system access to ensure compliance with internal policies and regulations.
<p>We are looking for a detail-oriented Data Operations Specialist to support master data accuracy and business partner record management for a manufacturing organization in Plymouth, Minnesota. This Long-term Contract position focuses on maintaining high-quality customer and supplier information, helping teams work from reliable data across enterprise platforms. The role partners closely with Finance, Procurement, Sales, and IT to keep records complete, compliant, and aligned with internal standards.</p><p><br></p><p>Responsibilities:</p><p>• Enter, update, and maintain business partner records for customers, suppliers, and related entities across enterprise data platforms.</p><p>• Review incoming requests for new records or updates, confirm required approvals and supporting documents, and complete changes with accuracy and timeliness.</p><p>• Verify critical information such as banking details, tax data, payment terms, and classification attributes using internal controls and external validation sources.</p><p>• Track data quality trends by identifying duplicates, incomplete fields, and inconsistent entries, then take corrective action to improve record reliability.</p><p>• Carry out data cleansing activities that strengthen reporting accuracy and reduce operational and compliance risk.</p><p>• Apply established governance standards to daily data management tasks and escalate exceptions or unresolved issues to appropriate stakeholders.</p><p>• Support audit and compliance efforts by organizing documentation and confirming that required records meet policy and regulatory expectations.</p><p>• Maintain secure digital files and handle sensitive information in accordance with privacy, confidentiality, and record-retention requirements.</p><p>• Collaborate with cross-functional partners to resolve data issues, answer record-related questions, and support ongoing operational needs.</p>
We are looking for a detail-oriented Operations Analyst to join our team in Albany, New York. In this role, you will play a key part in supporting manufacturing operations by analyzing data, identifying trends, and assisting with planning and procurement processes. This position is ideal for someone with a strong analytical mindset and a passion for improving operational efficiency in a manufacturing environment.<br><br>Responsibilities:<br>• Gather, review, and organize data related to manufacturing, inventory, and production processes to support decision-making.<br>• Analyze productivity, cost, inventory, and delivery data to identify trends, challenges, and opportunities for improvement.<br>• Create and maintain reports and dashboards to provide insights to the Manufacturing Operations leadership team.<br>• Monitor capacity, labor utilization, and production output to ensure alignment with operational goals.<br>• Collaborate with production planning teams to review demand forecasts, capacity plans, and production schedules.<br>• Identify potential production bottlenecks, material shortages, or capacity constraints and communicate findings to relevant teams.<br>• Work closely with procurement, inventory, and supply chain teams to ensure the seamless execution of production plans.<br>• Assist in tracking material availability and supplier performance, highlighting risks or shortages early.<br>• Contribute to efforts aimed at reducing inventory discrepancies and improving material flow within manufacturing processes.<br>• Participate in cross-functional meetings to enhance communication and coordination between manufacturing and supply chain teams.
<p>We are looking for an Operations Analyst to join a thriving Third Party Administration firm in the Horsham, Pennsylvania area. In this role, you will provide comprehensive support for defined contribution plans, ensuring compliance, accuracy, and exceptional service for clients. This position offers a collaborative environment where growth and development are highly encouraged.</p><p><br></p><p>Responsibilities:</p><p>• Perform full compliance and administrative services for defined contribution plans, including 401(k), profit sharing, and money purchase pension plans.</p><p>• Conduct asset and trust reconciliations to ensure accurate financial records.</p><p>• Execute compliance and nondiscrimination testing, such as coverage, top-heavy, and 415 limits.</p><p>• Reconcile employee census data and calculate contributions and allocations, including employer match and safe harbor.</p><p>• Prepare valuation and compliance reports to meet regulatory standards.</p><p>• Complete governmental filings, including Forms 5500, 8955-SSA, and 1099-R.</p><p>• Address and correct compliance violations through appropriate correction methods.</p><p>• Provide support for large plan audits and assist with filer requirements.</p><p>• Collaborate with colleagues, plan sponsors, and recordkeepers to achieve client retirement plan goals.</p><p>• Consult on plan design options and compliance matters to ensure optimal client outcomes.</p>
<p>Robert Half is looking for a detail-oriented Revenue Operations Specialist to support the quote-to-order process and help maintain accurate commercial data for our client located in South Jersey. This role combines order administration, pricing coordination, contract review, and reporting support, making it well-suited for someone who can manage complex transactions with precision. The ideal candidate brings strong experience with QuickBooks Desktop and Salesforce, along with the ability to work across teams to ensure timely customer communication and efficient operational handoffs.</p><p><br></p><p>Responsibilities:</p><ul><li>Process complex customer orders from entry through confirmation while ensuring complete and accurate documentation for downstream execution.</li><li>Review revenue-related customer agreements at an initial level to identify issues, missing details, or items requiring further internal evaluation.</li><li>Create, refine, and maintain Salesforce dashboards and reports that help leaders track operational performance and support informed decision-making.</li><li>Monitor incoming requests, open quotations, and pending orders to keep response times high and customer service levels consistent, including urgent situations.</li><li>Verify pricing, shipment terms, payment arrangements, and contract conditions during quotation preparation and again before final order entry.</li><li>Issue clear and accurate order acknowledgements to customers and serve as a reliable point of communication throughout the transaction process.</li></ul><p><br></p>
<p>A well‑established wealth management firm in Parsippany, NJ is seeking an Investment Operations Specialist to join its in‑office operations team. This role sits at the center of the investment workflow and is ideal for someone who enjoys managing complex processes, partnering cross‑functionally, and ensuring accuracy from start to finish.</p><p><br></p><p><strong><u>The Role</u></strong></p><p>This position is responsible for overseeing the end‑to‑end execution of investment and trade requests. You’ll manage requests through internal systems, coordinate with advisors, custodians, and internal stakeholders, and ensure that all required reviews, configurations, and approvals are completed before execution. While this role does not involve making investment decisions, it plays a critical part in execution quality and client experience.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Manage investment and trade requests from initiation through completion</li><li>Track and move requests through workflow systems, ensuring accuracy and timeliness</li><li>Coordinate with internal teams, external partners, and custodians to resolve issues and clear exceptions</li><li>Confirm accounts are properly set up with required features, restrictions, and documentation</li><li>Maintain organized records and support reporting, reconciliations, and internal controls</li><li>Provide operational support across SMAs, alternative investments, and structured products as needed</li></ul>
<p>We are looking for an experienced and service-focused Office Services Specialist to support a client site in Riverwoods, Illinois. This is a Contract position suited for someone who enjoys creating a welcoming workplace experience, building strong relationships, and responding quickly to day-to-day service needs. In this customer-facing role, you will help coordinate workplace services, support events, and serve as a key point of contact for employees, guests, and service partners.</p><p><br></p><p>Responsibilities:</p><p>• Welcome employees and visitors with a detail-oriented, hospitality-driven approach that creates a positive onsite experience.</p><p>• Manage workplace service tasks such as issuing contract badges, coordinating building access requests, handling lost-and-found items, and overseeing luggage storage activities.</p><p>• Partner with conference services and administrative teams to help organize onsite meetings and special events, including support that may occasionally extend beyond standard business hours.</p><p>• Monitor service-related issues across areas such as janitorial support, mailroom activity, parking, copiers, facilities requests, badging, and meeting spaces, and route concerns through the proper channels.</p><p>• Enter and track work orders to help ensure building and workplace issues are addressed in a timely manner.</p><p>• Conduct regular walkthroughs of office and shared spaces, including meeting rooms and other designated areas, to help maintain presentation and readiness standards.</p><p>• Collaborate with internal teams and external vendors to strengthen service delivery and improve the overall workplace experience.</p><p>• Contribute to projects and service initiatives designed to increase engagement, improve efficiency, reduce risk, and support operational goals.</p><p>• Perform additional onsite support duties as needed to meet business and client expectations.</p>
<p>A public-sector organization is seeking an Application Support Analyst to provide day‑to‑day operational support for internal application systems and end‑user technology. This role focuses on maintaining desktop environments, administering third‑party software, supporting business applications, and ensuring reliable operation of computer hardware, peripherals, and operating systems. The position requires a self‑motivated professional who can work independently, manage multiple tasks, and coordinate with external vendors when needed.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Support and maintain a Microsoft‑based desktop environment, including installation, configuration, and troubleshooting of computers, printers, and related peripherals.</li><li>Administer and support vendor‑provided application systems used across the organization.</li><li>Perform operating system installation, configuration, updates, and issue resolution.</li><li>Assist with job scheduling, documentation, and routine operational tasks for application software.</li><li>Provide end‑user support, training, and guidance to ensure effective use of technology resources.</li><li>Install and maintain digital display equipment as needed.</li><li>Utilize scripting tools such as PowerShell to automate tasks and improve efficiency.</li><li>Serve as a liaison between internal teams and external vendors to resolve technical issues.</li><li>Maintain accurate records of work activities using established ticketing and change‑management processes.</li><li>Support organizational needs during emergency situations as part of an emergency‑critical role.</li></ul><p><br></p>
<p>We are looking for a Client Services Specialist to support customer experience and service operations. This contract opportunity with potential for a permanent role is ideal for someone who enjoys balancing client communication, administrative coordination, and detailed policy-related support in a fast-paced environment. The person in this role will help guide applications through the process, respond to questions with professionalism, and contribute to a dependable service experience for clients and carrier partners.</p><p><br></p><p>Responsibilities:</p><p>• Keep clients informed by providing timely updates on application progress and maintaining regular communication with insurance carriers to move cases forward.</p><p>• Review new leads and policy submissions carefully, verify information for accuracy, and complete follow-up tasks needed to support efficient processing.</p><p>• Respond to client questions with patience and professionalism, resolve service-related concerns, and deliver a positive customer experience.</p><p>• Use Microsoft Outlook, Word, Excel, and CRM tools to organize records, document activity, monitor status changes, and prepare basic tracking information.</p><p>• Maintain precise and current account details by entering, updating, and checking data with a strong focus on accuracy.</p><p>• Adjust quickly to changing workloads, shifting priorities, and additional assignments that support team goals and operational needs.</p><p>• Partner with internal teams and external carriers to ensure communications are clear, timely, and aligned with service expectations.</p>
<p>We are looking for a meticulous, process-driven <strong>Sales Operations Specialist</strong> to join our growing national team. This is a fully remote role focused on the intersection of data management and insurance sales support. You will be responsible for producing high-accuracy quotes for medical and ancillary insurance products, serving as the essential link between our Sales team and Underwriting partners.</p><p><strong>This is not a sales role.</strong> You will not be making cold calls or closing deals. Instead, you are the engine behind the scenes ensuring that every quote we send to small businesses across the U.S. is timely, and compliant.</p><p><br></p><p><strong>Are You the Right Fit? </strong></p><p>To be successful here, you must thrive in a high-speed environment where accuracy is non-negotiable. We are looking for candidates who can check the following boxes:</p><ul><li><strong>Detail Obsession:</strong> You find the one typo in a 200-row spreadsheet that everyone else missed.</li><li><strong>The "Liaison" Mindset:</strong> You can professionally and clearly explain to a busy Sales Rep exactly why a specific document is missing or why a quote is pending.</li><li><strong>Technical Comfort:</strong> You aren’t intimidated by navigating multiple proprietary systems and carrier portals simultaneously.</li><li><strong>Remote Discipline:</strong> You are self-motivated and can maintain high productivity during standard business hours without in-person supervision.</li></ul><p><strong>Key Responsibilities</strong></p><ul><li><strong>Precision Quoting:</strong> Prepare and generate comprehensive insurance quotes bundling medical, dental, vision, life, and disability plans.</li><li><strong>Data Management:</strong> Manipulate and update client data within Excel, using functions to ensure outputs are ready for underwriting.</li><li><strong>Underwriting Coordination:</strong> Act as a gatekeeper, gathering all required client documents and ensuring submissions meet every carrier requirement.</li><li><strong>Sales Liaison:</strong> Serve as the primary point of contact for sales partners, providing real-time updates on quote status and troubleshooting missing information.</li><li><strong>Process Tracking:</strong> Monitor the pipeline of active quotes to ensure no request falls behind schedule.</li></ul><p><strong>Work Schedule & Training</strong></p><ul><li><strong>Work Hours:</strong> Standard business hours (Approx. 9:00 AM – 5:00 PM in your local time zone).</li><li><strong>Mandatory Training:</strong> A structured training period will be required from <strong>8:00 AM – 5:00 PM CT</strong>. Attendance during this window is mandatory for the first 2-3weeks.</li><li><strong>Location:</strong> 100% Remote (Candidates must reside in the United States)</li></ul><p><br></p>
<p>We are looking for a detail-oriented Data Ops Specialist in Corvallis, Oregon. This is a Contract position focused on maintaining accurate constituent information, protecting sensitive records, and helping the team manage a backlog created by recent staffing changes. The person in this role will work closely with data operations leadership to improve workflow efficiency, support project coordination, and strengthen overall data quality.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and review organizational records to ensure information is complete, accurate, and aligned with established data standards.</p><p>• Enter, validate, and update constituent data across multiple record types with a strong focus on precision and consistency.</p><p>• Handle confidential and sensitive information responsibly while following data privacy and security practices.</p><p>• Build, adjust, and support no-code automation processes that improve the efficiency of recurring data tasks.</p><p>• Collaborate with data operations leadership to clarify project goals, set priorities, and support workload planning.</p><p>• Track project progress, deadlines, and deliverables using project management tools to help keep work on schedule.</p><p>• Communicate with internal stakeholders to gather requirements, address issues, and support timely resolution of data-related concerns.</p><p>• Identify opportunities to improve database structure, data processes, and system usage to strengthen operational effectiveness.</p>
<p>We are looking for an IT Support Technician to support desktop hardware, peripheral devices, and workstation connectivity in Phoenix, Arizona. This position focuses on hands-on technical support for computer equipment, device setup, and cable management in a detail-oriented work environment. The ideal candidate brings practical experience with Dell and Apple systems and can resolve hardware issues efficiently while maintaining organized, dependable service.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and maintain desktop computers, monitors, docking stations, and related hardware for end users</p><p>• Troubleshoot physical device issues involving workstations, peripherals, and connectivity components to restore functionality quickly</p><p>• Set up and organize cabling for computer equipment to ensure safe, clean, and reliable workstation installations</p><p>• Provide technical support for Dell-based systems and Apple devices, including basic diagnosis, replacement, and configuration tasks</p><p>• Perform hardware upgrades, part swaps, and equipment deployments in accordance with operational needs</p><p>• Document completed service activity, equipment changes, and recurring technical issues to support ongoing maintenance efforts</p>
We are looking for an IT Support Technician to provide hands-on technical support for a convention center environment in Fort Lauderdale, Florida. This Contract position focuses on maintaining dependable wired and wireless connectivity for events, staff operations, exhibitors, and guest access across large, high-traffic spaces. The role requires a practical troubleshooter who can respond quickly to technical issues, support network-related installations, and help deliver consistent service during conferences, trade shows, and public events.<br><br>Responsibilities:<br>• Provide on-site support for wired and wireless network issues affecting meeting spaces, event halls, lobbies, administrative offices, and other venue areas.<br>• Investigate connectivity interruptions, slow performance, and capacity concerns, then apply corrective actions to restore reliable service.<br>• Install and activate new network drops for exhibitors, registration setups, digital displays, production teams, and event operations.<br>• Test network connections and verify that infrastructure performs effectively under heavy user demand during large-scale events.<br>• Troubleshoot desktop, workstation, and hardware-related problems involving Windows-based systems and peripheral equipment.<br>• Manage and resolve service desk requests by documenting issues, tracking progress, and communicating updates to stakeholders.<br>• Support network hardware and infrastructure components by identifying faults, replacing defective equipment, and confirming proper operation.<br>• Assist with setup, support, and teardown activities tied to multi-phase event schedules and changing technical requirements.
We are looking for an IT Support Technician to provide onsite technical support for network and end-user technology operations in Fort Lauderdale, Florida. This Contract position focuses on maintaining dependable wired and wireless connectivity across a busy convention center setting, where event activity demands fast issue resolution and consistent system performance. The role will support exhibitors, staff, and guests by addressing technical problems, installing new network connections, and helping ensure technology services remain stable during conferences, trade shows, and other large gatherings.<br><br>Responsibilities:<br>• Deliver hands-on support for desktop, workstation, and network-related issues affecting staff, exhibitors, and event operations.<br>• Investigate and resolve wired and wireless connectivity problems in meeting spaces, public areas, administrative offices, and event halls.<br>• Install, test, and activate new network drops to meet the technical needs of exhibit spaces, registration areas, digital displays, and production teams.<br>• Monitor network behavior during high-traffic events and take corrective action to improve reliability, speed, and user access.<br>• Troubleshoot hardware and infrastructure components, including network equipment and end-user devices, to minimize downtime.<br>• Manage and update service desk tickets by documenting incidents, solutions, and follow-up actions in a timely manner.<br>• Support infrastructure-related projects by assisting with configuration tasks, device setup, and on-site technical deployments.<br>• Verify that network and workstation performance aligns with operational expectations before, during, and after event cycles.
<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking an IT Support Specialist that will be responsible for supporting, imaging (packaging), and troubleshooting O365, MAC equipment along with Windows equipment and more. This role is 100% onsite. </p><p><br></p><p>Top Skills:</p><ul><li>3+ Years of experience</li><li>White-Glove/VP/Exec Support</li><li>M365, SaaS, AD</li><li>Windows/Mac OS Exp. (Blended Environment)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM + Endpoint Tools</li><li>L3 Ticketing</li><li>Audio/Visual, VC</li><li>MFA</li></ul><p><br></p>
We are looking for a Service Specialist to support clients in Rochester, New York by delivering responsive assistance related to background screening and related service inquiries. This Long-term Contract position is ideal for someone who thrives in a fast-paced customer service environment, communicates confidently by phone and email, and stays organized while managing multiple priorities. The role requires a strong focus on accuracy, follow-through, and compliance, along with the ability to contribute ideas that improve team processes and service outcomes.<br><br>Responsibilities:<br>• Provide timely and detail-focused support to clients using the HireRight background screening platform, ensuring a positive service experience.<br>• Monitor pending cases and proactively follow up on unresolved items to help meet established service level commitments.<br>• Maintain working knowledge of assigned Paychex services, applicable policies, and standard operating procedures to address client needs accurately.<br>• Record customer communications, case updates, and service actions thoroughly within internal systems.<br>• Enter and manage data with a high degree of accuracy while balancing urgent requests and daily workload priorities.<br>• Use business software and customer relationship tools effectively to research issues, complete tasks, and track service activity.<br>• Identify recurring service challenges and partner with leadership to recommend and support process enhancements.<br>• Assist less experienced team members by sharing guidance, best practices, and day-to-day support as needed.