<p>We are looking for a motivated and detail-oriented Sales Specialist to join our team in Rockville, Maryland. The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth.</p><p>This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude. You will join our team in Gaithersburg, Maryland.</p><p> </p><p> Responsibilities:</p><p> • Prepare sales reports, proposals, and presentations.</p><p> • Maintain CRM databases and update client information.</p><p> • Process sales orders and ensure accuracy in documentation.</p><p> • Coordinate communication between sales, marketing, and operations teams.</p><p> • Assist with client follow-ups and post-sale support.</p><p> </p><p> </p>
<p>We are looking for a motivated and detail-oriented Sales Specialist to join our team in Bethesda, Maryland. The Sales Support Specialist assists the sales team with administrative and operational support to drive business growth.</p><p>This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p>Our client is in need of a detail-oriented Sales Support specialist to join their team on a contract basis in Hyattsville, Maryland. This role is ideal for someone who excels in customer service, order management, and collaboration with sales teams. You will play a key role in ensuring smooth order processing and maintaining high levels of customer satisfaction.</p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
<p> The Customer Service Specialist is responsible for building customer loyalty and confidence by receiving and responding to inquiries across all communication channels. Acting as the main point of contact for products and services, you will work directly with customers and sales professionals to ensure exceptional service, resolve issues, and elevate the customer experience. This role requires a collaborative approach to problem resolution, a commitment to achieving customer expectations, and a drive to continuously strengthen customer relationships.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to incoming calls, emails, and requests from customers and internal business partners.</li><li>Communicate with customers to understand their needs, concerns, and requirements, ensuring active listening and empathy in all interactions.</li><li>Seek support from team members as needed, and recommend effective solutions independently or in coordination with field representatives or managers.</li><li>Perform item look-up, sourcing, and order placement tasks, collaborating with the Field Sourcing team as required. Enter and follow up on customer orders.</li><li>Oversee the maintenance and tracking of stock, indirect, and direct orders. Manage and monitor back orders and open orders to ensure timely fulfillment.</li><li>Process credits and returns accurately and within established timeframes.</li><li>Maintain delivery status and order source tracking to guarantee successful, on-time deliveries.</li><li>Identify, monitor, and recommend solutions to customer concerns, including any service failures.</li><li>Maintain open lines of communication with external and internal partners in Sales, Operations, and Credit.</li><li>Solve routine, straightforward problems by analyzing options using standard procedures.</li><li>Apply product knowledge and a solid understanding of company policies, systems, and procedures to maximize customer satisfaction.</li><li>Use available resources to organize, communicate, and document all customer interactions.</li><li>Perform other duties as assigned or required.</li></ul><p><br></p>
<p>We are looking for a Sales Support Specialist to assist our client's sales team with administrative and operational support to drive business growth. This position requires organizational skills, attention to detail, and a customer-focused attitude.</p><p><br></p><p>Responsibilities:</p><p>• Prepare sales reports, proposals, and presentations.</p><p>• Maintain CRM databases and update client information.</p><p>• Process sales orders and ensure accuracy in documentation.</p><p>• Coordinate communication between sales, marketing, and operations teams.</p><p>• Assist with client follow-ups and post-sale support.</p><p><br></p>
We are looking for an Office Services Associate to join our team in St. Louis, Missouri. This role involves providing essential back-office support, including reprographics, mail services, and digital processing, while maintaining high standards of customer service and confidentiality. As a key member of the team, you will contribute to the smooth operation of office services and ensure client satisfaction. This is a long-term contract position.<br><br>Responsibilities:<br>• Manage reprographics and mail services tasks, ensuring accurate completion of physical and digital processes.<br>• Follow established procedures to prioritize workflows and meet deadlines.<br>• Handle sensitive and confidential documents with the utmost care and professionalism.<br>• Perform quality assurance checks on completed work to ensure accuracy and compliance with standards.<br>• Troubleshoot basic equipment issues and maintain supplies, such as paper and toner.<br>• Communicate effectively with supervisors and clients to resolve issues and meet job requirements.<br>• Utilize logs and tracking systems to document office services activities.<br>• Adhere to company and client policies while using equipment and resources efficiently.<br>• Assist with receptionist duties, hospitality services, and other related office functions as needed.<br>• Lift and transport items weighing up to 50 pounds regularly.
<p>Job Description Summary:</p><p><br></p><p>As a Facility Support Specialist, you will play a key role in enhancing the experience of our employees and visitors. The role involves overseeing a wide array of responsibilities like managing event setup and tear down, maintaining conference rooms, coordinating employee relocations, and carrying out facility maintenance tasks. This dynamic role requires you to maintain the smooth functioning of our facility and contribute significantly to creating a safe, neat, and welcoming environment for all our employees and guests.</p><p><br></p><p>Essential Functions and Responsibilities:</p><p><br></p><p>Event management: Arrange furniture, setup audiovisual equipment, coordinate with event organizers, and maintain cleanliness and organization of the event space.</p><p>Conference room upkeep: Restock supplies, conduct routine checks to make sure the rooms are neat, organized, and fully functional.</p><p>Employee relocation: Coordinate and execute the setting up of workstations and shifting of office furniture.</p><p>Facility support: Attend to requests and issues, perform routine maintenance tasks, and oversee the inventory of facility supplies.</p><p>Facility Maintenance: Conduct regular maintenance checks and power washing to maintain cleanliness and comply with safety and company regulations.</p><p>Building inspections: Conduct regular inspections to ensure safety and operational standards, report issues, and work with relevant departments on fixing those issues.</p><p>Work order management: Manage, prioritize and track progress of work order tickets, provide regular updates to employees for smooth facility operations.</p><p>Qualifications and Requirements:</p><p><br></p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job qualifications </p><p> - High school diploma or equivalent. </p><p> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. </p><p> - Skilled in the use of mail phone email digital reprographics and mail equipment. </p><p> - Familiar with general back office procedures to meet and maintain client satisfaction. </p><p> - Proven customer service skills are required in order to create maintain and enhance customer relationships. </p><p> - Good written and verbal communication skills including professional telephone and email etiquette. </p><p> - Attention to detail with good organizational skills. </p><p> - Must be able to meet deadlines and complete all projects in a timely manner. </p><p> - Ability to handle sensitive and/or confidential documents and information. </p><p> - Able to make independent decisions that conform to business needs and policy. </p><p> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. </p><p> - Must work well in a team environment. </p><p> - Must be able to interact effectively with multi-functional and diverse backgrounds. </p><p> - Ability to work in a fast-paced environment. </p><p> - Must be self-motivated with positive can-do attitude. </p><p><br></p><p> Supervision </p><p> - Number and titles of direct reports if any: n/a </p><p> - Received: Lead Office Services Associate Supervisor Manager Director </p><p><br></p><p> Job relationships </p><p> - Internal: This position works closely with the Office Services team </p><p> - External: Clients </p><p><br></p><p> Working conditions </p><p> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...</p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job qualifications </p><p> - High school diploma or equivalent. </p><p> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. </p><p> - Skilled in the use of mail phone email digital reprographics and mail equipment. </p><p> - Familiar with general back office procedures to meet and maintain client satisfaction. </p><p> - Proven customer service skills are required in order to create maintain and enhance customer relationships. </p><p> - Good written and verbal communication skills including professional telephone and email etiquette. </p><p> - Attention to detail with good organizational skills. </p><p> - Must be able to meet deadlines and complete all projects in a timely manner. </p><p> - Ability to handle sensitive and/or confidential documents and information. </p><p> - Able to make independent decisions that conform to business needs and policy. </p><p> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. </p><p> - Must work well in a team environment. </p><p> - Must be able to interact effectively with multi-functional and diverse backgrounds. </p><p> - Ability to work in a fast-paced environment. </p><p> - Must be self-motivated with positive can-do attitude. </p><p><br></p><p> Supervision </p><p> - Number and titles of direct reports if any: n/a </p><p> - Received: Lead Office Services Associate Supervisor Manager Director </p><p><br></p><p> Job relationships </p><p> - Internal: This position works closely with the Office Services team </p><p> - External: Clients </p><p><br></p><p> Working conditions </p><p> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...</p>
<p>We are looking for multiple Business Service Specialist's to join our clients team in the Albany area. This is a temporary to hire opportunity. You will also be cross-trained to assist in other service areas as needed, based on workload demands. All service lines operate in a customer service-focused environment. Key responsibilities include, but are not limited to:</p><p><br></p><ul><li><strong>Service Line Expertise:</strong> Develop and maintain a thorough knowledge of the policies and procedures specific to the assigned service line and apply them effectively.</li><li><strong>Transaction Processing:</strong> Accurately process transactions in compliance with standard operating procedures and the service line’s service level agreement (SLA).</li><li><strong>Customer Support:</strong> Serve as a representative in the BSC Call Center, providing assistance and support while utilizing the BSC ticketing system.</li><li><strong>Communication:</strong> Prepare and manage written and telephone communications, including email correspondence with customers, vendors, program administrators, and other stakeholders to address inquiries and requests.</li><li><strong>Problem Resolution:</strong> Resolve complex processing errors, identify user needs for processing systems, and manage other intricate transactions.</li><li><strong>Auditing and Analysis:</strong> Analyze data to resolve advanced auditing issues related to various New York State business practices, including audit functions and associated processes.</li><li><strong>Customer Service Excellence:</strong> Consistently deliver high-quality customer service to all BSC customers, ensuring their needs are met efficiently and effectively.</li></ul><p><br></p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job qualifications </p><p> - High school diploma or equivalent. </p><p> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. </p><p> - Skilled in the use of mail phone email digital reprographics and mail equipment. </p><p> - Familiar with general back office procedures to meet and maintain client satisfaction. </p><p> - Proven customer service skills are required in order to create maintain and enhance customer relationships. </p><p> - Good written and verbal communication skills including professional telephone and email etiquette. </p><p> - Attention to detail with good organizational skills. </p><p> - Must be able to meet deadlines and complete all projects in a timely manner. </p><p> - Ability to handle sensitive and/or confidential documents and information. </p><p> - Able to make independent decisions that conform to business needs and policy. </p><p> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. </p><p> - Must work well in a team environment. </p><p> - Must be able to interact effectively with multi-functional and diverse backgrounds. </p><p> - Ability to work in a fast-paced environment. </p><p> - Must be self-motivated with positive can-do attitude. </p><p><br></p><p> Supervision </p><p> - Number and titles of direct reports if any: n/a </p><p> - Received: Lead Office Services Associate Supervisor Manager Director </p><p><br></p><p> Job relationships </p><p> - Internal: This position works closely with the Office Services team </p><p> - External: Clients </p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Office Services Associate to join our team on a contract basis in Palo Alto, California. In this role, you will support daily office operations, including reprographics, mail services, and other administrative tasks across both physical and digital environments. This position requires excellent organizational and customer service skills to ensure smooth execution of office functions and client satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Handle reprographics and mail services tasks, ensuring timely and accurate completion of all projects.</p><p>• Utilize and maintain logs for office services activities, tracking progress and outcomes.</p><p>• Operate and troubleshoot office equipment, including copiers, scanners, and fax machines.</p><p>• Load machines with necessary supplies such as paper and toner, ensuring smooth operation.</p><p>• Follow established procedures to prioritize and execute workflow efficiently.</p><p>• Communicate with supervisors or clients to address deadlines or job-related concerns.</p><p>• Perform quality assurance checks on completed work to maintain high standards.</p><p>• Maintain confidentiality when handling sensitive documents and information.</p><p>• Adhere to company and client site policies while optimizing the use of resources.</p><p>• Assist with reception, hospitality, and other service lines as needed to support the team.</p>
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange.<br>• Offer hands-on support for mobile devices such as Android smartphones and iPads.<br>• Deliver exceptional customer service to assist staff in a high-pressure healthcare environment.<br>• Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete.<br>• Conduct network troubleshooting to address connectivity issues and ensure reliable operations.<br>• Manage hardware inventory, including tracking and deploying necessary equipment.<br>• Assist field personnel with online troubleshooting and station setup as required.<br>• Collaborate with team members to maintain system functionality and resolve technical challenges.<br>• Ensure compliance with organizational IT protocols and practices.
<p>We are seeking a <strong>Client Service Specialist</strong> to provide comprehensive support to Financial Advisors in delivering exceptional financial planning and investment services. This role is integral to ensuring a seamless client experience—from meeting preparation and account monitoring to handling client inquiries and special projects.</p><p>If you have a passion for client service, strong organizational skills, and an interest in financial planning, this position offers an exciting opportunity for growth. <strong>Accounting or tax experience is a significant plus</strong>, as the role includes a focus on <strong>Enhanced Tax Planning</strong> within the financial planning process.</p>
<p>We are looking for a dedicated Client Support Specialist to join our team in Glen Allen, Virginia on a contract to hire basis. In this role, you will play a pivotal part in delivering exceptional service to clients within the chemicals manufacturing industry. This is a Contract to permanent position, offering an excellent opportunity to grow professionally while contributing to a rapidly evolving call center environment.</p><p><br></p><p>Responsibilities:</p><p>• Handle comprehensive client transactions while adhering to company policies and standards.</p><p>• Deliver prompt, accurate, and friendly customer service to ensure client satisfaction.</p><p>• Manage daily cash-handling tasks and other financial transaction processes.</p><p>• Resolve complex customer inquiries through detailed research and effective communication.</p><p>• Collaborate with clients and internal teams to address their needs and build strong relationships.</p><p>• Utilize advanced Microsoft Office tools to organize data and streamline workflows.</p><p>• Navigate multiple systems and applications effectively to access necessary information.</p><p>• Identify and solve customer concerns with professionalism and integrity.</p>
<p>Our client is seeking a dedicated <strong>Office Services Associate</strong> to deliver essential back-office support services to teams and clients in a fast-paced detail-oriented environment. The successful candidate will manage daily services including reprographics, copy, and mail functions in both physical and digital formats, while providing support across hospitality, facilities, audio/visual, reception, and additional service lines as needed. This is a contract role ideal for a reliable, detail-oriented professional who excels at multitasking and client interaction.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Sort and distribute incoming and interoffice mail.</li><li>Make photocopies and deliver finished project according to schedule. Assist with trouble shooting technical problems with copiers.</li><li>Meters mail and packages for delivery to post office/mailbox.</li><li>Fill supply requests.</li><li>Stock, organize and clean supply rooms and pantries.</li><li>Conference room set up and clean up, including monitoring conference room schedule.</li><li>Back up for Receptionist – greet visitors, answer telephone screen and direct calls, reserve conference rooms.</li><li>Assist with general appearance of office, including walk around, compiling checklist for maintenance issues, and placing maintenance requests with vendors and building management.</li><li>Other administrative responsibilities as requested.</li></ul>
<p>Robert Half is looking for a dedicated Customer Service Specialist to join our team in Lexington-Fayette, Kentucky. In this role, you will assist clients with reservations, modifications, and lodging needs while maintaining the highest level of service. This is a long-term contract position, offering the opportunity to build lasting relationships within the hospitality industry.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming customer inquiries and assist with booking and modifying reservations.</p><p>• Collaborate with hotels to resolve lodging issues and ensure client satisfaction.</p><p>• Interpret and apply client policies to manage reservations effectively.</p><p>• Communicate with customers and hotel representatives to address concerns in a courteous manner.</p><p>• Utilize customer service software to efficiently manage inquiries and updates.</p><p>• Maintain accurate records of interactions and transactions for reporting purposes.</p><p>• Provide solutions to accommodate guest needs while adhering to company guidelines.</p><p>• Assist in resolving escalated issues to ensure customer satisfaction.</p><p>• Stay updated on hospitality industry trends to deliver exceptional service.</p><p>• Work closely with team members to improve processes and enhance customer experiences.</p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
We are looking for a highly motivated and independent Customer Support Specialist to join our team in Blaine, Minnesota. This long-term contract position requires a proactive and detail-oriented individual capable of managing high volumes of customer inquiries, scheduling installations efficiently, and maintaining organized workflows. The ideal candidate will possess strong administrative skills and a commitment to delivering exceptional customer service.<br><br>Responsibilities:<br>• Schedule installation appointments to ensure timely and efficient project completion.<br>• Monitor and manage pending installations, verifying product delivery and labor readiness.<br>• Oversee the installation pipeline, updating and closing jobs daily to maintain accuracy.<br>• Prepare installation crews by organizing all necessary paperwork and ensuring readiness for scheduled tasks.<br>• Assign installation crews to projects based on their relevant experience and expertise.<br>• Maintain inventory records and provide timely updates on product arrivals to stakeholders.<br>• Address and resolve customer concerns to uphold high satisfaction levels.<br>• Process payments and manage funding for completed jobs in compliance with company standards.<br>• Utilize industry-specific software, including Microsoft Dynamics CRM, to manage operations and data effectively.<br>• Perform additional administrative duties as required to support team goals.
We are looking for a skilled and detail-oriented Client Services Specialist to join our team in Hartland, Wisconsin. In this Contract to permanent position, you will play a pivotal role in coordinating printing projects, ensuring seamless communication between internal teams and external vendors. This is an excellent opportunity for individuals who excel in customer service and organizational tasks within the printing or publishing industry.<br><br>Responsibilities:<br>• Collaborate with internal teams to gather printing requirements and communicate them effectively to external vendors.<br>• Manage schedules, oversee bidding processes, and track statements of work to ensure project execution aligns with deadlines.<br>• Develop clear and precise job layouts and purchase orders to facilitate smooth production workflows.<br>• Oversee internal approval processes, ensuring timely completion and adherence to guidelines.<br>• Maintain consistent communication across departments and vendors to follow up on production progress and ensure all deliverables meet high-quality standards.<br>• Organize and document production operation statuses to enhance transparency and accessibility.<br>• Acquire proficiency in internal software systems and demonstrate knowledge of promotional or print product workflows.<br>• Monitor and review multiple reports to track project and production timelines, ensuring adherence to deadlines.
<p><strong>Jennifer Fukumae with Robert Half Financial Services is partnering with a reputable Private Equity firm</strong> to hire an Investor Services Specialist to join their growing San Francisco office. This is an excellent opportunity for a detail-oriented financial services professional to support investor operations in a collaborative and evolving environment.</p><p><br></p><p>The Investor Services Specialist will support day-to-day investor operations, including managing communications, assisting with onboarding new funds and investors, and coordinating investor due diligence requests. You’ll work closely with the Senior Manager of Investor Services, Investor Relations, and Finance teams, as well as external consultants, contributing to projects and technology initiatives. Flexibility, strong attention to detail, and a willingness to adapt are key for success in this role.</p><p><strong>Key Responsibilities</strong></p><p><strong>Investor Reporting & Deliverables</strong></p><ul><li>Prepare and distribute quarterly and annual investor reporting packages, including capital account statements, performance reports, and fund financials</li><li>Coordinate with Finance and Investor Relations to ensure timely, accurate investor communications</li><li>Maintain consistency of investor data across systems and reports</li><li>Prepare capital call and distribution notices in compliance with partnership agreements</li></ul><p><strong>Investor Operations & Communications</strong></p><ul><li>Manage day-to-day investor inquiries and monitor team inboxes</li><li>Assist with onboarding new investors and funds</li><li>Maintain high standards of data quality and accuracy in all communications</li></ul><p><strong>Data & Systems Management</strong></p><ul><li>Maintain and update investor information in CRM and fund accounting systems</li><li>Respond to internal and external data requests from investors and consultants</li><li>Identify opportunities to improve reporting and workflow processes</li></ul><p><strong>Collaboration & Support</strong></p><ul><li>Partner with Investor Relations on fundraising, due diligence, and reporting needs</li><li>Support materials for annual meetings, investor updates, and other client-facing initiatives</li><li>Collaborate across Finance, IR, and external consultants on ad hoc projects</li></ul><p><strong>Compliance & Tax Support</strong></p><ul><li>Coordinate AML/KYC documentation and tax form collection</li><li>Ensure investor records are accurate and comply with internal controls</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Recommend enhancements to reporting templates, portals, and communication tools</li><li>Adapt to evolving team responsibilities and implement best practices</li></ul><p><br></p>
<p><strong>Job Posting: Business Development Support Specialist</strong></p><p>Are you a proactive professional with strong communication skills and a passion for driving customer satisfaction and retention? We’re seeking a <strong>Business Development Support Specialist</strong> to join our team focused on supporting business development and achieving customer retention goals. This role involves close collaboration with customers, trade allies, and internal departments to deliver tailored solutions that meet our customers' needs.</p><p>As an integral part of the team, you’ll lead <strong>inside sales efforts</strong>, engage in customer retention calls, and deliver timely, results-oriented solutions. If you’re motivated to positively influence customer decisions and enjoy providing exceptional support in a collaborative environment, we want to hear from you!</p>
We are looking for a motivated and detail-oriented Sales and Customer Service Support specialist to join our team in Austin, Texas. This contract position offers the opportunity to work closely with a dynamic sales team, providing critical support to ensure smooth operations and excellent client service. Ideal candidates will thrive in a fast-paced environment and demonstrate strong organizational and communication skills.<br><br>Responsibilities:<br>• Manage pricing approvals and register product codes within internal systems to ensure accurate documentation and smooth operations.<br>• Coordinate shipments and maintain correspondence with over 100 customers, fostering strong and personable connections.<br>• Support assigned territory and collaborate closely with dedicated sales managers to meet client needs and achieve sales goals.<br>• Participate in an 8-12 week detailed training program designed to familiarize you with processes and tools.<br>• Handle multiple tasks efficiently while maintaining attention to detail to ensure quality and accuracy.<br>• Contribute to a collaborative team culture by effectively communicating and working alongside three team members.<br>• Utilize tools such as Excel (intermediate level), Office 365, and proprietary systems to manage workflows.<br>• Prioritize tasks effectively and demonstrate excellent time management skills to meet deadlines.<br>• Provide post-sales support and assist with inbound and outbound sales inquiries as needed.<br>• Process order entries and ensure timely follow-ups to enhance customer satisfaction.
<p>A growing company in Carlsbad is seeking a detail-oriented <strong>Customer Support Specialist</strong> to support client accounts and internal operations. This role focuses on maintaining strong client relationships, resolving inquiries efficiently, and ensuring seamless coordination between customers and internal teams. The Customer Support Specialist will manage inbound requests, track service issues, and support order or account-related processes. This position is ideal for someone who thrives in a structured environment and enjoys providing dependable, high-quality support.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary contact for customer inquiries via phone and email</li><li>Coordinate with internal teams to resolve service or order-related issues</li><li>Track customer interactions and maintain accurate records in internal systems</li><li>Provide timely follow-up to ensure customer satisfaction</li><li>Assist with order processing, documentation, and reporting</li><li>Identify recurring issues and communicate trends to management</li><li>Support process improvements to enhance customer experience</li></ul><p><br></p>
