We are looking for a dedicated Location Services Specialist to join our team in Milwaukee, Wisconsin. In this role, you will provide exceptional support and assistance with front desk operations and hiring processes. This is a long-term contract position, offering an excellent opportunity for individuals who excel in organization and customer service.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, welcoming visitors and handling inquiries professionally.<br>• Manage and coordinate daily administrative tasks to ensure smooth office operations.<br>• Assist with hiring processes, including scheduling interviews and maintaining accurate records.<br>• Maintain a clean and organized reception area to create a positive first impression.<br>• Ensure all incoming calls and messages are handled promptly and directed to the appropriate team members.<br>• Support staff with administrative needs, such as scheduling meetings and preparing documents.<br>• Monitor and order office supplies to ensure availability for all employees.<br>• Collaborate with different departments to streamline internal communication and processes.<br>• Handle sensitive information with confidentiality and professionalism.<br>• Provide general office support to enhance overall workplace efficiency.
We are looking for a proactive and detail-oriented Location Services Specialist to join our team in Raleigh, North Carolina. In this role, you will oversee daily operations and ensure the location runs smoothly, safely, and efficiently. This is a long-term contract position ideal for someone who thrives in a dynamic environment and enjoys collaborating with vendors, building management, and internal teams to maintain high standards of service.<br><br>Responsibilities:<br>• Coordinate and execute various location services projects, including office moves, repairs, cleaning, and event preparation.<br>• Conduct regular walkthroughs of the facility to identify maintenance needs and follow up on issues with vendors or building management.<br>• Manage inventory of supplies and equipment, ensuring timely reordering and proper stock levels.<br>• Develop and maintain vendor relationships, process payments, and monitor expenses to align with the budget.<br>• Collaborate with supervisors to identify cost-effective upgrades or replacements for failing systems and recommend improvements.<br>• Oversee mail services, including distribution, shipping, and receiving, to ensure smooth operations.<br>• Assist in conference room setup and pantry stocking to support internal and client-facing activities.<br>• Identify and implement process improvements to enhance efficiency in ordering, inventory management, and facility operations.<br>• Monitor safety and compliance standards, escalating concerns to the Location Services Manager or Supervisor when necessary.<br>• Provide administrative support, including scanning, proofreading, and document management as needed.
We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
We are looking for a motivated and detail-oriented Customer Support Specialist to join our team in Blaine, Minnesota. This is a long-term contract position that requires a proactive individual to manage customer inquiries, oversee installation pipelines, and maintain scheduling efficiency. The ideal candidate will excel at multitasking, problem-solving, and delivering exceptional customer service while working independently in a high-paced environment.<br><br>Responsibilities:<br>• Schedule and coordinate installation appointments, ensuring jobs are organized efficiently and completed on time.<br>• Review pending installations, verify product arrivals, and confirm labor requirements are in place.<br>• Monitor and manage the installation pipeline daily, ensuring updates and job closures are handled promptly.<br>• Prepare and organize all necessary paperwork for installation crews to ensure seamless project execution.<br>• Assign installation crews to projects based on their relevant skills and availability.<br>• Track and manage inventory, providing accurate estimated arrival times to customers and stakeholders.<br>• Address and resolve customer concerns to maintain high levels of satisfaction.<br>• Process payments and funding for completed jobs, adhering to company standards and protocols.<br>• Utilize CRM and ERP systems, including Microsoft Dynamics, to manage data entry and maintain accurate records.<br>• Perform additional administrative tasks as assigned to support operational efficiency.
<p>Position summary</p><p>The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed.</p><p><br></p><p><br></p><p>Job duties</p><p>* denotes an essential function</p><p>- *Utilize appropriate logs for all office services work.</p><p>- *Ensure that job tickets are properly filled out before beginning work.</p><p>- *Perform work in office services primarily reprographics mail and intake functions according to established procedures.</p><p>- *Follow procedures to run jobs in proper order.</p><p>- *Communicate with supervisor or client on job or deadline issues.</p><p>- *Meet contracted deadlines for accepting completing and delivering all work.</p><p>- *Troubleshoot basic equipment problems.</p><p>- Be able to lift up to 50 lbs. on a regular basis.</p><p>- Prioritize workflow.</p><p>- Performs Quality Assurance on own and work of others.</p><p>- Load machines with various paper toner supplies.</p><p>- Answer telephone emails and place service calls when needed.</p><p>- Interact with clients in person over the phone or electronically.</p><p>- Adhere to Williams Lea policies in addition to client site policies.</p><p>- Use equipment and supplies in a cost-efficient manner.</p><p><br></p><p>Working conditions</p><p>- Position operates at sites with maximum of 24/7 operations.</p>
We are looking for a dedicated Office Services Associate to join our team in Austin, Texas. In this role, you will provide essential back-office support to ensure smooth daily operations, including reprographics, mail services, and digital processes. This is a long-term contract position offering the opportunity to work in a fast-paced and detail-oriented environment.<br><br>Responsibilities:<br>• Manage a variety of office services tasks, including reprographics, mail handling, and intake processes, while adhering to established procedures.<br>• Ensure all job tickets are completed accurately before beginning assignments to maintain quality and efficiency.<br>• Operate and maintain office equipment, troubleshooting basic issues and ensuring proper supplies such as paper and toner are stocked.<br>• Prioritize and organize workflow to meet deadlines and contractual obligations for job completion and delivery.<br>• Perform quality assurance checks on completed work to ensure accuracy and compliance with standards.<br>• Communicate effectively with supervisors and clients to address issues and clarify project requirements.<br>• Follow company and client policies while ensuring cost-efficient usage of equipment and supplies.<br>• Assist with hospitality and reception duties as needed to support broader office services.<br>• Regularly lift and transport items weighing up to 50 lbs. as part of daily operations.<br>• Maintain accurate logs and documentation for all tasks to ensure transparency and accountability.
We are looking for an office support employee to assist with daily administrative, purchasing, and coordination tasks across departments.<br>Key Responsibilities:<br>• Print, send, and file customer acknowledgments; maintain organized digital and physical records<br>• Perform data entry and general office support tasks<br>• Assist with invoice processing and routine form completion<br>• Provide administrative support for Sales, Purchasing, and occasional Production needs<br>• Help with purchasing and inventory control management<br>• Track key information, coordinate with team members, and ensure timely follow-through<br>• Gradually gain exposure to customer service, marketing, and sales initiatives<br>Qualifications:<br>• Strong communication and customer service skills<br>• Excellent organization and attention to detail<br>• Proficient in Microsoft Outlook and Excel<br>• Ability to manage multiple priorities and adapt to varied responsibilities<br>• Problem-solving mindset and initiative<br>• Comfortable working independently and collaboratively<br>• Experience supporting multiple departments or executives preferred<br>• Familiarity with project coordination, reporting, or cross-team communication<br>• Numbers-oriented with comfort working with data<br>• Sales experience a plus<br>Additional Preferred Qualities:<br>• Bilingual skills<br>• Previous management experience<br>• Experience in dynamic or fast-paced environments<br>• Understanding of ERP systems
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back-office and hospitality services for our client and teams. Services include but are not limited to mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. </p><p><br></p><p> Responsibilities:</p><p> * Denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p><p><br></p><p><br></p>
<p>We are looking for an Office Services Associate to join this team in Kansas City, Missouri. In this role, you will provide essential support to daily office operations, ensuring smooth workflows and delivering exceptional service to both internal teams and clients. This position offers the opportunity to develop your skills in reprographics, mail services, and hospitality within a detail-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain accurate logs and records for all office-related tasks and services.</p><p>• Ensure job tickets are properly completed before starting any assignments.</p><p>• Perform reprographics, mail handling, and intake tasks following established procedures.</p><p>• Communicate effectively with supervisors or clients regarding deadlines and job progress.</p><p>• Troubleshoot basic issues with office equipment and ensure proper functionality.</p><p>• Manage the replenishment of office supplies and organize conference rooms as needed.</p><p>• Prioritize tasks to meet deadlines and ensure efficient workflows.</p><p>• Conduct quality assurance checks on completed work to uphold service standards.</p><p>• Load and maintain paper, toner, and other supplies for office machinery.</p><p>• Assist with distributing faxes and scanning documents in both physical and digital formats.</p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p><p><br></p><p><br></p>
<p>Position summary</p><p>The Office Services Associate is responsible for adding value in providing daily back-office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed.</p><p><br></p><p>Job duties</p><p>* Denotes an essential function</p><p>- *Utilize appropriate logs for all office services work.</p><p>- *Ensure that job tickets are properly filled out before beginning work.</p><p>- *Perform work in office services primarily reprographics mail and intake functions according to established procedures.</p><p>- *Follow procedures to run jobs in proper order.</p><p>- *Communicate with supervisor or client on job or deadline issues.</p><p>- *Meet contracted deadlines for accepting completing and delivering all work.</p><p>- *Troubleshoot basic equipment problems.</p><p>- Be able to lift up to 50 lbs. on a regular basis.</p><p>- Prioritize workflow.</p><p>- Performs Quality Assurance on own and work of others.</p><p>- Load machines with various paper toner supplies.</p><p>- Answer telephone emails and place service calls when needed.</p><p>- Interact with clients in person over the phone or electronically.</p><p>- Adhere to Williams Lea policies in addition to client site policies.</p><p>- Use equipment and supplies in a cost-efficient manner.</p><p><br></p>
<p>We are looking for a dedicated and proactive Office Services Associate to join our team in Century City, Los Angeles, California. In this contract position, you will be responsible for handling a variety of office services, including reprographics, mail distribution, and supporting additional functions such as hospitality and reception as needed. This role is ideal for someone eager to learn, customer-focused, and comfortable working in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage office services tasks such as copying, scanning, and mail distribution, following established procedures.</p><p>• Provide support in hospitality, reception, and other service areas as required.</p><p>• Maintain accurate logs and ensure all job tickets are completed properly before starting assignments.</p><p>• Troubleshoot and resolve basic equipment issues to ensure smooth operations.</p><p>• Meet deadlines for processing and delivering office services while maintaining high-quality standards.</p><p>• Follow protocols to prioritize tasks and complete them in a timely manner.</p><p>• Communicate effectively with supervisors and clients regarding deadlines or project concerns.</p><p>• Handle sensitive documents and information with the utmost confidentiality.</p><p>• Contribute to a team-oriented environment by collaborating with colleagues and supporting their tasks when necessary.</p><p>• Lift and transport materials weighing up to 50 pounds as part of daily responsibilities.</p>
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> - High school diploma or equivalent. <br> - Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> - Skilled in the use of mail phone email digital reprographics and mail equipment. <br> - Familiar with general back office procedures to meet and maintain client satisfaction. <br> - Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> - Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> - Attention to detail with good organizational skills. <br> - Must be able to meet deadlines and complete all projects in a timely manner. <br> - Ability to handle sensitive and/or confidential documents and information. <br> - Able to make independent decisions that conform to business needs and policy. <br> - Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> - Must work well in a team environment. <br> - Must be able to interact effectively with multi-functional and diverse backgrounds. <br> - Ability to work in a fast-paced environment. <br> - Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> - Number and titles of direct reports if any: n/a <br> - Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> - Internal: This position works closely with the Office Services team <br> - External: Clients <br> <br> Job duties <br> * denotes an essential function <br> - *Utilize appropriate logs for all office services work. <br> - *Ensure that job tickets are properly filled out before beginning work. <br> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> - *Follow procedures to run jobs in proper order. <br> - *Communicate with supervisor or client on job or deadline issues. <br> - *Meet contracted deadlines for accepting completing and delivering all work. <br> - *Troubleshoot basic equipment problems. <br> - Be able to lift up to 50 lbs. on a regular basis. <br> - Prioritize workflow. <br> - Performs Quality Assurance on own and work of others. <br> - Load machines with various paper toner supplies. <br> - Answer telephone emails and place service calls when needed. <br> - Interact with clients in person over the phone or electronically. <br> - Adhere to Williams Lea policies in addition to client site policies. <br> - Use equipment and supplies in a cost-efficient manner. <br> <br> Working conditions <br> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking for a dedicated Client Services Specialist to join our team in Santa Barbara, California. This contract position involves supporting property management operations by ensuring excellent communication with tenants, residents, and property owners, as well as maintaining high standards of property care and safety. If you thrive in a fast-paced environment and enjoy a mix of administrative and field-based tasks, this role is an excellent opportunity for you.</p><p><br></p><p>Responsibilities:</p><p>• Communicate effectively with tenants and residents, addressing concerns and issuing notices as needed.</p><p>• Conduct property inspections, including exterior reviews, semi-annual interior checks, and move-out assessments.</p><p>• Create and manage work orders to ensure timely and efficient property maintenance.</p><p>• Handle security deposit reconciliations accurately and in compliance with regulations.</p><p>• Develop project scopes, solicit bids, and coordinate project completion with vendors and maintenance teams.</p><p>• Support leasing activities such as marketing properties, drafting leases, and processing applications.</p><p>• Collaborate with vendors, in-house maintenance technicians, and onsite property managers to address operational needs.</p><p>• Perform additional duties as assigned to ensure smooth property management operations.</p>
<p>Position summary </p><p> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. </p><p><br></p><p> Job duties </p><p> * denotes an essential function </p><p> - *Utilize appropriate logs for all office services work. </p><p> - *Ensure that job tickets are properly filled out before beginning work. </p><p> - *Perform work in office services primarily reprographics mail and intake functions according to established procedures. </p><p> - *Follow procedures to run jobs in proper order. </p><p> - *Communicate with supervisor or client on job or deadline issues. </p><p> - *Meet contracted deadlines for accepting completing and delivering all work. </p><p> - *Troubleshoot basic equipment problems. </p><p> - Be able to lift up to 50 lbs. on a regular basis. </p><p> - Prioritize workflow. </p><p> - Performs Quality Assurance on own and work of others. </p><p> - Load machines with various paper toner supplies. </p><p> - Answer telephone emails and place service calls when needed. </p><p> - Interact with clients in person over the phone or electronically. </p><p> - Adhere to Williams Lea policies in addition to client site policies. </p><p> - Use equipment and supplies in a cost-efficient manner. </p><p><br></p><p> Working conditions </p><p> - Position operates at sites with maximum of 24/7 operations. Individual shift requirements wil...</p>
We are looking for an Office Services Associate to join our team in Boulder, Colorado, on a contract basis. This role involves providing essential office support services, ensuring operational efficiency, and maintaining a detail-oriented environment. The ideal candidate will bring strong organizational skills, excellent customer service abilities, and a proactive attitude to contribute to the smooth functioning of office operations.<br><br>Responsibilities:<br>• Perform reprographics, mail services, and intake tasks following established procedures and guidelines.<br>• Maintain and organize conference rooms while ensuring office supplies are replenished regularly.<br>• Operate and troubleshoot office equipment, including printers and copiers, with minimal supervision.<br>• Ensure job tickets are accurately completed and manage workflow to meet deadlines.<br>• Conduct quality assurance checks on completed tasks for accuracy and adherence to standards.<br>• Communicate effectively with supervisors and clients to address job-related concerns or updates.<br>• Utilize logs to track office services activities and maintain accurate records.<br>• Lift and transport supplies or equipment weighing up to 50 pounds as part of daily operations.<br>• Follow company policies and procedures while prioritizing tasks to meet organizational needs.<br>• Support other service lines, including hospitality, reception, and audio/visual setups, as required.
Position summary <br> The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other Williams Lea service lines as needed. <br> <br> Job qualifications <br> bull High school diploma or equivalent. <br> bull Minimum 1 year office services experience preferably in a legal banking or large corporate environment. <br> bull Skilled in the use of mail phone email digital reprographics and mail equipment. <br> bull Familiar with general back office procedures to meet and maintain client satisfaction. <br> bull Proven customer service skills are required in order to create maintain and enhance customer relationships. <br> bull Good written and verbal communication skills including detail oriented telephone and email etiquette. <br> bull Attention to detail with good organizational skills. <br> bull Must be able to meet deadlines and complete all projects in a timely manner. <br> bull Ability to handle sensitive and/or confidential documents and information. <br> bull Able to make independent decisions that conform to business needs and policy. <br> bull Good problem-solving skills with the ability and understanding of when to escalate a problem to a supervisory level. <br> bull Must work well in a team environment. <br> bull Must be able to interact effectively with multi-functional and diverse backgrounds. <br> bull Ability to work in a fast-paced environment. <br> bull Must be self-motivated with positive can-do attitude. <br> <br> Supervision <br> bull Number and titles of direct reports if any: n/a <br> bull Received: Lead Office Services Associate Supervisor Manager Director <br> <br> Job relationships <br> bull Internal: This position works closely with the Office Services team <br> bull External: Clients <br> <br> Job duties <br> * denotes an essential function <br> bull *Utilize appropriate logs for all office services work. <br> bull *Ensure that job tickets are properly filled out before beginning work. <br> bull *Perform work in office services primarily reprographics mail and intake functions according to established procedures. <br> bull *Follow procedures to run jobs in proper order. <br> bull *Communicate with supervisor or client on job or deadline issues. <br> bull *Meet contracted deadlines for accepting completing and delivering all work. <br> bull *Troubleshoot basic equipment problems. <br> bull Be able to lift up to 50 lbs. on a regular basis. <br> bull Prioritize workflow. <br> bull Performs Quality Assurance on own and work of others. <br> bull Load machines with various paper toner supplies. <br> bull Answer telephone emails and place service calls when needed. <br> bull Interact with clients in person over the phone or electronically. <br> bull Adhere to Williams Lea policies in addition to client site policies. <br> bull Use equipment and supplies in a cost-efficient manner. <br> <br> Working condit...
We are looking for a dedicated Office Services Coordinator to join our team in Toms River, New Jersey. In this role, you will provide essential administrative and facilities support to ensure smooth daily operations. This is a long-term contract position, offering the opportunity to contribute to various office services and assist in maintaining an organized and efficient work environment.<br><br>Responsibilities:<br>• Coordinate and set up meetings and events, ensuring all logistical details are handled effectively.<br>• Maintain pantry and refreshment areas by stocking coffee, snacks, and other supplies as needed.<br>• Manage mailroom tasks, including stamping outgoing mail and handling shipments through FedEx or other carriers.<br>• Offer general office and client support to assigned areas, ensuring all needs are met promptly.<br>• Assist the facilities supervisor with administrative and operational tasks to support the team.<br>• Monitor office supplies and place orders to avoid shortages.<br>• Ensure common areas are tidy and organized for an orderly and well-maintained appearance.<br>• Provide assistance with ad hoc administrative duties as required by the team.
<p>We’re proactively recruiting Technical Support Specialists for upcoming openings within our clients’ IT Service Desk teams. These roles are ideal for motivated IT professionals who are passionate about customer service, technology, and continuous learning.</p><p>As a Technical Support Specialist, you’ll be on the front line of IT support — helping users resolve technical issues, improve productivity, and ensure seamless operation of enterprise systems. You’ll collaborate closely with IT peers, use modern tools like ServiceNow, and gain exposure to a wide range of technologies including Windows 10/11, Office 365, Active Directory, VPN, Citrix, and various SaaS platforms.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Provide Tier 1 technical support via phone, email, chat, and in person</li><li>Troubleshoot and resolve issues with Windows OS, O365, VPN, and network connectivity</li><li>Manage incidents and requests using ServiceNow or similar ITSM platforms</li><li>Support Active Directory, Exchange mailboxes, and user account management</li><li>Assist users with mobile device setup, application installs, and hardware troubleshooting</li><li>Escalate complex issues to Tier 2/3 or vendor support teams as needed</li><li>Document, track, and follow up on all support interactions</li><li>Participate in IT projects and process improvement initiatives</li></ul>
We are looking for a detail-oriented Tax Services Specialist to join our team on a contract basis in Rochester, New York. In this role, you will provide exceptional customer support while managing a range of tax-related tasks in a fast-paced environment. The ideal candidate will demonstrate strong communication skills, problem-solving abilities, and a commitment to delivering high-quality results.<br><br>Responsibilities:<br>• Follow up promptly on outstanding items to ensure timely resolution in accordance with service level agreements.<br>• Develop and maintain a thorough understanding of company products, policies, and procedures.<br>• Organize and prioritize daily tasks with a focus on meeting time-sensitive deadlines.<br>• Support both internal and external clients by completing payments, filings, and assisting with tax agency account registrations.<br>• Research and resolve tax notices while ensuring accurate data entry and verification.<br>• Utilize tools such as Oracle, MasterTax, Prism, Salesforce, ClientSpace, and Microsoft Office products to complete tasks effectively.<br>• Uphold the company’s values, including integrity, service, innovation, partnership, accountability, and respect.<br>• Create and manage spreadsheets to streamline data organization and reporting.<br>• Provide excellent customer service by addressing inquiries and resolving issues efficiently.<br>• Perform additional duties as assigned to support the team.
We are looking for a dedicated Office Services Associate to join our team on a Contract basis in New York, New York. In this role, you will provide essential back-office support, including reprographics, mail services, and hospitality assistance, in both physical and digital environments. This position plays a key role in ensuring smooth operations and delivering exceptional service to clients and internal teams.<br><br>Responsibilities:<br>• Manage reprographics and mail services tasks, ensuring adherence to established procedures and deadlines.<br>• Operate and maintain office equipment, including troubleshooting basic issues and replenishing supplies such as paper and toner.<br>• Maintain accurate logs and records for all office service activities, ensuring proper documentation and tracking.<br>• Communicate effectively with supervisors and clients to address job-specific or deadline-related concerns.<br>• Perform quality assurance checks on completed work to ensure accuracy and client satisfaction.<br>• Prioritize and organize workflow to handle multiple tasks efficiently in a fast-paced environment.<br>• Assist with reception, hospitality, and audio/visual services as needed to support team operations.<br>• Handle sensitive and confidential documents with discretion and professionalism.<br>• Adhere to company and client-specific policies while using resources in a cost-effective manner.<br>• Lift and transport materials weighing up to 50 pounds as part of daily responsibilities.
<p><strong>Client Service Specialist</strong></p><p>A growing wealth management firm is seeking an experienced <strong>Client Service Specialist</strong> to join our team. This role is primarily back-office and administrative, with some client interaction via email and phone. You’ll support approximately 200 client relationships and collaborate across departments to ensure exceptional service.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Manage client requests such as account openings, transfers, ACH processing, and document execution.</li><li>Communicate with clients and custodians to resolve operational inquiries.</li><li>Prepare reports and assist with meeting materials using CRM and portfolio management systems.</li><li>Contribute to quarterly reporting and help improve client service processes.</li><li>Maintain accurate client data and ensure compliance with firm procedures.</li></ul><p><strong>Why Join Us</strong></p><ul><li>Competitive salary and benefits (medical, dental, vision).</li><li>401(k) with matching after 6 months.</li><li>Generous PTO: 3 weeks vacation plus separate sick days.</li><li>Collaborative team environment with opportunities to improve processes and client experience.</li></ul><p><strong>Interested?</strong> Apply today and send your resume via LinkedIn to <strong>Jonathan Christian (JC) del Rosario</strong> — I’d love to connect!</p>
<p>We are looking for a dedicated Customer Service Specialist to join our team in Bergen County, New Jersey. This role is ideal for someone who thrives in a fast-paced environment and enjoys providing exceptional support to customers. You will play an integral part in ensuring smooth operations and maintaining high levels of customer satisfaction.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately, including entering insurance information and recommending suitable products.</p><p>• Coordinate with warehouse and operations teams to ensure timely and efficient order fulfillment.</p><p>• Maintain detailed and organized documentation, including patient records and related files.</p><p>• Address customer concerns and troubleshoot issues, escalating complex problems as necessary.</p><p>• Perform general administrative tasks and provide clerical support to the team.</p><p>• Apply knowledge of healthcare processes and terminology to address customer needs effectively.</p><p>• Ensure consistent and attentive communication with customers via phone, email, and other channels.</p><p>• Collaborate with cross-functional teams to improve customer service procedures and workflows.</p><p>• Stay updated on company systems and tools to deliver accurate and timely assistance.</p>
<p><strong>Job Posting: Business Development Support Specialist</strong></p><p>Are you a proactive professional with strong communication skills and a passion for driving customer satisfaction and retention? We’re seeking a <strong>Business Development Support Specialist</strong> to join our team focused on supporting business development and achieving customer retention goals. This role involves close collaboration with customers, trade allies, and internal departments to deliver tailored solutions that meet our customers' needs.</p><p>As an integral part of the team, you’ll lead <strong>inside sales efforts</strong>, engage in customer retention calls, and deliver timely, results-oriented solutions. If you’re motivated to positively influence customer decisions and enjoy providing exceptional support in a collaborative environment, we want to hear from you!</p>
