<p>Robert Half Technology is seeking an experienced <strong>Cloud Engineer</strong> <strong>(Microsoft 365)</strong> to lead and execute an end-to-end Microsoft 365 tenant-to-tenant migration for a client based in Washington State. </p><p><strong> </strong></p><p><strong>Duration:</strong> Contract </p><p><strong>Location:</strong> Vancouver, Washington (100% Remote) </p><p><strong>Schedule:</strong> Monday-Friday (40 hours weekly) </p><p><br></p><p>This role will be responsible for designing, planning, and implementing identity, messaging, device management, and security migrations while ensuring minimal business disruption. The ideal candidate has deep expertise across Microsoft 365 services and has successfully supported M& A or multi-tenant consolidation initiatives.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead the end-to-end planning and execution of Microsoft 365 tenant-to-tenant migrations.</li><li>Design and implement migration strategies across Entra ID, Exchange Online, Intune, and related M365 services.</li><li>Migrate and reconfigure devices including enrollment, compliance policies, and Autopilot deployments.</li><li>Implement Microsoft 365 security baselines, including Defender for Office 365 configurations.</li><li>Collaborate with security, infrastructure, and application teams to ensure seamless integration and compliance.</li></ul>
We are looking for a skilled Infrastructure & Cloud Engineer to oversee the design and management of our organization's cloud and IT systems. This role is essential in ensuring the scalability, security, and efficiency of both cloud-based and on-premises environments. The ideal candidate will bring extensive knowledge of Microsoft technologies, including Azure and Microsoft 365, with a focus on supporting a mission-driven organization.<br><br>Responsibilities:<br>• Design and manage Azure cloud environments to ensure scalability and security.<br>• Administer and optimize Microsoft 365 tools, including Office 365, Intune, Entra ID, and Endpoint Protection.<br>• Plan and execute migrations between on-premises systems and cloud platforms with minimal disruption.<br>• Configure and maintain Windows Server environments while adhering to security best practices.<br>• Implement and enforce device management and endpoint protection policies.<br>• Develop automated workflows using tools such as Power Automate to enhance efficiency.<br>• Collaborate with internal teams to identify technology needs and deliver tailored solutions.<br>• Provide training and support to staff on IT infrastructure and cloud technologies.<br>• Document system configurations and processes to ensure compliance with policies and regulations.<br>• Monitor and improve system performance and reliability across all platforms.
We are looking for a skilled Systems Administrator to join our team in Orlando, Florida. This long-term contract position involves providing both in-office and field support to clients. The role focuses on maintaining and optimizing Windows-based systems and applications while delivering exceptional technical assistance.<br><br>Responsibilities:<br>• Deliver technical support to clients, both on-site and remotely, ensuring timely issue resolution.<br>• Manage and maintain Windows servers and related infrastructure to ensure optimal performance.<br>• Configure and troubleshoot Microsoft Windows 10 systems to address user needs.<br>• Administer and support Office 365 applications, ensuring seamless functionality for end users.<br>• Handle Active Directory tasks, including user account management and permissions setup.<br>• Monitor system performance and implement necessary updates or improvements.<br>• Collaborate with team members to develop and refine system processes and support strategies.<br>• Provide training and guidance to end users on system functionalities and best practices.<br>• Document all technical procedures and solutions for future reference.<br>• Stay updated on emerging technologies and recommend system upgrades as needed.
<p>Our client in Downtown Pittsburgh is needing an Administrative Assistant for a contract opportunity for 3 months. This role provides administrative support to the Executive Department. The successful candidate will perform various administrative duties with little supervision. Hours of the position are 10:00 a.m. to 2:00 p.m. Monday through Friday. Pay depending on experience: $17-21. no free parking. fully onsite. </p><p><br></p><p>Education and Experience/Knowledge/Skill Requirements:</p><p>• High School Diploma/GED required. College Degree preferred. </p><p>• Executive Administrative experience is strongly preferred.</p><p>• Good telephone etiquette and verbal communication skills.</p><p>• Proficient in Microsoft Word (Candidate will be tested). Experience with MS Excel a plus.</p><p>• Working knowledge of Office 365 applications including TEAMS meeting.</p><p>• Must be able to work independently with little supervision.</p><p>• Must be a team player and positive acceptor of on-going change.</p><p>• Ability to appropriately prioritize workload, meet deadlines and handle multiple tasks simultaneously while producing accurate, high-quality work.</p><p>• Good organizational skills and must be detail oriented. </p><p><br></p><p><br></p><p>Essential Functions:</p><p>• Answer and evaluate telephone calls for proper disposition and/or handling. </p><p>• Provide telephone coverage during times of department need.</p><p>• Physical and/or electronic file organization.</p><p>• Retrieval, organization, and distribution of department mail.</p><p>• Office supply ordering, receipt, and tracking.</p><p>• Calendar, meeting, and event planning and scheduling.</p><p>• Department publication/reporting/document creation, modification, updating, proofreading, and/or filing, which may include minor calculations.</p><p>• Communicating and interacting in a professional and courteous manner, both written and verbally, with internal and external contacts, including but not limited to visitors, customers, employees, and security/law enforcement personnel.</p><p>• Confidentiality regarding the work and interactions of the department</p><p>• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank’s risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions.</p>
We are looking for a skilled Microsoft 365 Adoption & Enablement Specialist to join our team in West Des Moines, Iowa. In this long-term contract role, you will play a key part in driving the successful adoption of Microsoft 365 features and updates across the organization. By bridging the gap between evolving technologies and business needs, you will help ensure new capabilities are implemented securely, compliantly, and with measurable value.<br><br>Responsibilities:<br>• Monitor the Microsoft 365 roadmap, message center updates, and release notes to stay informed about upcoming features.<br>• Collaborate with product owners to analyze new and updated Microsoft 365 functionalities and assess their potential impact.<br>• Evaluate business value, risks, compliance requirements, and technical readiness for new capabilities in partnership with relevant stakeholders.<br>• Develop strategies and plans to roll out approved Microsoft 365 features, ensuring seamless implementation across teams.<br>• Create user-friendly documentation, FAQs, and best practices to support adoption efforts.<br>• Collect feedback from users and stakeholders while tracking adoption metrics to measure success.<br>• Identify opportunities to enhance productivity by optimizing the use of Microsoft 365 tools.<br>• Simplify technical concepts to make them accessible for non-technical audiences.<br>• Utilize strong collaboration and presentation skills to effectively communicate changes and updates.<br>• Maintain a proactive approach to learning and adapting to new tools and technologies.
<p>We are looking for a skilled and proactive Azure System Administrator to join our team in Pleasanton, California. In this Azure Systems Administration role, you will manage and maintain cloud infrastructure, ensuring seamless operations and supporting critical business functions. As this Azure Systems Administration role is a Contract to permanent opportunity, we are seeking a candidate who can quickly adapt to our environment and contribute effectively to ongoing and future projects. This Azure Systems Administrator Role is an onsite position out of Pleasanton, Ca. </p><p><br></p><p>Responsibilities for Azure Systems Administrator:</p><p>• Manage and maintain Microsoft Azure subscriptions, virtual networks, and related cloud infrastructure.</p><p>• Oversee the migration of systems from on-premises to Azure, ensuring a smooth transition and optimal performance.</p><p>• Configure and manage Entra ID and Office 365 environments to support organizational needs.</p><p>• Administer and maintain firewalls, including opening ports, creating network groups, and managing devices such as Palo Alto, Aruba, and Cisco.</p><p>• Collaborate with helpdesk and system/network teams to provide Tier 2 support for infrastructure-related issues.</p><p>• Perform regular updates, backups, and restorations for systems and files to ensure data integrity.</p><p>• Implement security policies and procedures to safeguard IT assets and infrastructure.</p><p>• Evaluate and recommend hardware and software solutions, conducting thorough analyses of quotes and compatibility.</p><p>• Stay updated on advancements in cloud technologies and apply new insights to improve system performance.</p>
<p><strong>Job Title: Azure Administrator – Security & Identity Focus</strong></p><p><strong>Location:</strong> On-site</p><p><strong>Employment Type:</strong> Full-time</p><p><strong>Department:</strong> IT</p><p> </p><p><strong>Position Summary</strong></p><p>We are seeking a skilled <strong>Azure Administrator</strong> with strong experience in <strong>Microsoft Entra ID (Azure AD), Microsoft Intune, Microsoft Sentinel, and Microsoft Defender</strong> to support, secure, and maintain our Microsoft cloud environment.</p><p>This role is responsible for <strong>identity management, endpoint management, security monitoring, and threat protection</strong> across Azure and Microsoft 365. The ideal candidate has hands-on experience implementing <strong>Zero Trust principles</strong>, enforcing security baselines, and supporting compliance-driven environments.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Azure & Identity Administration</strong></p><ul><li>Administer and maintain <strong>Microsoft Entra ID (Azure AD)</strong> including:</li><li>User and group management</li><li>Conditional Access policies</li><li>MFA enforcement</li><li>Privileged Identity Management (PIM)</li><li>Identity lifecycle governance</li><li>Support hybrid identity environments (Azure AD Connect / Cloud Sync)</li></ul><p> </p><p><strong>Endpoint Management (Intune)</strong></p><ul><li>Configure and manage <strong>Microsoft Intune</strong> for Windows, macOS, and mobile devices</li><li>Create and maintain:</li><li>Device compliance policies</li><li>Configuration profiles</li><li>Application deployment policies</li><li>Integrate Intune with Conditional Access and Microsoft Defender for Endpoint</li><li>Monitor device compliance and remediate non-compliant endpoints</li></ul><p> </p><p><strong>Security Operations & Monitoring</strong></p><ul><li>Configure, maintain, and monitor <strong>Microsoft Sentinel</strong></li><li>Log ingestion and data connectors</li><li>Analytics rules and alerts</li><li>Incident triage and response</li><li>KQL queries and workbooks</li><li>Administer <strong>Microsoft Defender</strong> solutions including:</li><li>Defender for Endpoint</li><li>Defender for Identity</li><li>Defender for Cloud Apps</li><li>Defender for Office 365</li><li>Assist with threat detection, investigation, and response activities</li></ul><p> </p><p><strong>Security & Compliance Support</strong></p><ul><li>Implement and maintain security controls aligned with best practices (Zero Trust, least privilege)</li><li>Support audit and compliance requirements (e.g., NIST, ISO, CMMC, internal audits)</li><li>Maintain documentation, runbooks, and standard operating procedures</li><li>Participate in security assessments, vulnerability remediation, and continuous improvement initiatives</li></ul><p> </p><p><br></p><p><br></p>
<p>We are looking for a skilled L2 Desktop Support Analyst to join our team in Miami Lakes, Florida. In this role, you will provide technical support to end users, ensuring smooth operation of hardware, software, and related systems. This position requires a strong balance of technical expertise and excellent communication skills to effectively address user concerns and deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and configuration issues.</p><p>• Manage and maintain end-user equipment, including Mac and Dell systems, ensuring all devices function optimally.</p><p>• Administer and support Microsoft technologies, including Active Directory and Office 365 applications.</p><p>• Configure, deploy, and maintain hardware and software in alignment with organizational standards.</p><p>• Deliver exceptional customer service by effectively communicating with clients to understand and resolve technical issues.</p><p>• Utilize Citrix technologies to support virtualized environments and troubleshoot related challenges.</p><p>• Conduct routine maintenance and updates on end-user systems to ensure security and performance.</p><p>• Collaborate with team members to manage configuration changes and maintain system documentation.</p><p>• Assist in deploying and supporting EO/IR systems as needed, ensuring proper functionality.</p><p>• Provide guidance to users on best practices and preventive measures to avoid recurring technical issues.</p>
<p><strong>TIER 1 TECHNICAL SUPPORT REPRESENTATIVE</strong></p><p>This role is ideal for someone who enjoys working with technology and supporting customers through technical issues. The position involves daily interaction with users who need help resolving problems with their computers, applications, and connectivity. </p><p><br></p><p><strong>POSITION: TIER 1 TECHNICAL SUPPORT</strong></p><p><strong>LOCATION: GRAND PRAIRIE, TX</strong></p><p><strong>DURATION: 6 MONTH CONTRACT TO PERMANENT</strong></p><p><strong>RATE: $18-$21/HOUR</strong></p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Serve as the primary contact for incoming technical support requests through phone, email, and online channels.</li><li>Troubleshoot Windows 10, email systems, Office 365 tools, internal CRM applications, and basic network connectivity issues.</li><li>Ask clear, targeted questions to understand user problems and determine the most effective solution.</li><li>Document all support interactions in a clear, accurate, and complete manner.</li><li>Research recurring issues and contribute to internal knowledge resources.</li><li>Support continuous improvement efforts by identifying common technical trends.</li><li>Participate in ongoing training to expand both technical and customer service skills.</li></ul>
We are looking for a detail-oriented Office Assistant to join our team on a Contract basis in Eugene, Oregon. In this role, you will play a key part in ensuring the smooth operation of daily office activities while providing excellent customer service to visitors and callers. This position offers an opportunity to utilize your organizational and clerical skills in a dynamic environment.<br><br>Responsibilities:<br>• Welcome and assist visitors with professionalism and a friendly demeanor.<br>• Answer and direct incoming phone calls promptly and effectively.<br>• Process checks by scanning them to the bank, ensuring accuracy and timeliness.<br>• Handle incoming and outgoing mail, sorting and distributing as required.<br>• Maintain conference room calendars and schedule bookings efficiently.<br>• Order and replenish office supplies to meet workplace needs.<br>• Prepare and manage FedEx shipments for timely delivery.<br>• Utilize Microsoft Office tools to complete tasks and support administrative functions.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Cambridge, Massachusetts. In this role, you will provide hands-on IT support and troubleshooting services to ensure smooth operations for end-users. This is a long-term contract position offering an exciting opportunity to work within the health and biotech industry.<br><br>Responsibilities:<br>• Deliver onsite IT support to end-users, addressing hardware, software, and connectivity issues.<br>• Operate and manage IT kiosks to assist users with technical inquiries and resolutions.<br>• Administer and maintain systems using Windows 10, Office 365, Active Directory, and Azure.<br>• Respond to and resolve service desk tickets efficiently, ensuring timely solutions.<br>• Perform basic troubleshooting for IT systems to minimize downtime and improve user experience.<br>• Collaborate with team members to identify and implement improvements in IT support processes.<br>• Provide guidance and training to users on system functionalities and best practices.<br>• Monitor and report system performance issues to ensure optimal functionality.<br>• Maintain accurate documentation for system configurations, processes, and user requests.
<p>We are looking for a skilled Tech Support Lead to oversee IT operations and provide exceptional technical assistance to our team. Based 35 miles northeast of downtown Atlanta and this role requires a proactive individual capable of managing support systems, troubleshooting issues, and ensuring seamless functionality of IT resources. The ideal candidate will excel in customer service, problem-solving, and maintaining high standards of efficiency and communication.</p><p><br></p><p>Responsibilities:</p><p>• Deliver comprehensive technical support, ensuring IT systems operate smoothly and meet business requirements.</p><p>• Track and manage service requests and incidents using the Helpdesk system, guaranteeing accuracy and timely resolutions.</p><p>• Diagnose and resolve issues related to applications, hardware, and systems, collaborating with vendors when necessary.</p><p>• Maintain high levels of customer satisfaction by adhering to service level agreements and providing clear, effective communication.</p><p>• Investigate and address system disruptions, enhancing functionality, availability, and performance.</p><p>• Provide user support for company systems, gather requirements for improvements, and drive adoption initiatives through training and communication.</p><p>• Facilitate IT onboarding and offboarding processes, ensuring secure and efficient management of user access and equipment.</p><p>• Develop and maintain knowledge base documentation to standardize processes and solutions.</p><p>• Lead on-site IT service improvement projects, ensuring successful implementation and adherence to company policies.</p><p>• Escalate unresolved technical issues to higher-level teams while following change management protocols.</p>
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact.<br><br>Responsibilities:<br>• Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange.<br>• Offer hands-on support for mobile devices such as Android smartphones and iPads.<br>• Deliver exceptional customer service to assist staff in a high-pressure healthcare environment.<br>• Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete.<br>• Conduct network troubleshooting to address connectivity issues and ensure reliable operations.<br>• Manage hardware inventory, including tracking and deploying necessary equipment.<br>• Assist field personnel with online troubleshooting and station setup as required.<br>• Collaborate with team members to maintain system functionality and resolve technical challenges.<br>• Ensure compliance with organizational IT protocols and practices.
We are seeking an experienced Systems Administrator to join our team on a contract basis in Pittsburgh, Pennsylvania. This role involves providing essential support for a migration project while working closely with system teams and other departments. The position requires onsite collaboration 2–3 days per week, making it suitable for candidates in the local area.<br><br>Responsibilities:<br>• Oversee and execute migration tasks as part of a project integrating a newly acquired company into the existing environment.<br>• Collaborate closely with the Systems Team Lead to ensure project goals are achieved effectively.<br>• Work with a team of system administrators, help desk professionals, and network specialists to streamline operations.<br>• Utilize Office 365 and SharePoint to manage and support system-related activities.<br>• Leverage tools such as BitTitan to facilitate cloud migration processes.<br>• Provide technical expertise and troubleshooting support during the migration.<br>• Ensure data integrity and security throughout the migration process.<br>• Participate in onsite work 2–3 days a week to collaborate with the team and address project needs.<br>• Assist in documenting processes and system configurations for future reference.<br>• Communicate effectively with cross-functional teams to coordinate migration efforts.
As a Windows Administrator on our IT Infrastructure team, you will play a vital role in maintaining the stability, security, and efficiency of our Windows-based systems. You will be responsible for supporting Windows Server environments, VMware ESXi, Microsoft SQL, and various network services. Your primary focus will be on vulnerability remediation, Windows patching, performance tuning, and adherence to security baselines (CIS Benchmarks). Additionally, you will assist in fulfilling user requests through defined processes and the ServiceNow (SNOW) work queue. <br> - Collaborate with the Windows Administration Team to ensure the integrity, availability, and security of Windows Server environments. - Perform vulnerability remediation across Windows and Active Directory Services. - Implement Windows patch management processes, ensuring timely updates and adherence to security best practices. - Conduct performance tuning and establish performance baselines according to CIS Benchmarks. - Monitor and maintain the VMware ESXi virtualization platform. - Provide occasional support for Microsoft SQL Server. - Manage and troubleshoot network services, including DHCP, DNS, PKI, IIS, KMS, etc. - Respond to and resolve user requests via the ServiceNow (SNOW) work queue. - Provisioning Servers and assist application team with configuration of applications. -Create and maintain PowerShell scripts and processes to automate system tasks and fulfill user requests. - Collaborate with other IT teams to troubleshoot and resolve complex technical issues. - Stay current with industry trends and emerging technologies to enhance system efficiency and security. - Other duties as assigned <br> - Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent work experience). - Minimum of [7] years of experience in Windows Server and Active Directory administration. - Strong knowledge of Windows Server 2016 and newer. - Experience supporting Microsoft SQL Server is a plus. - Proficiency in VMware ESXi virtualization. - Experience Supporting network services, including DHCP, DNS, PKI, IIS, KMS, etc. - Experience in a Hybrid M365 \ Azure environments supporting services and users. - Understanding of vulnerability management and patching processes. - Experience with PowerShell scripting and automation. - The ability to automate tasks via scripting and Infrastructure as Code (IAC) is highly desired. - Knowledge of security best practices and CIS Benchmarks. - Excellent problem-solving and troubleshooting skills. - Strong communication and teamwork abilities. - IT certifications such as MCSA, MCSE, or VMware certifications are a plus.
We are looking for a skilled Systems Administrator to join our team in Warrendale, Pennsylvania. In this role, you will manage and support the organization's IT infrastructure, ensuring seamless operations and robust security. The ideal candidate will thrive in a dynamic environment, addressing technical challenges while collaborating with teams to optimize system performance.<br><br>Responsibilities:<br>• Deliver technical support to end-users for hardware, software, and network-related issues.<br>• Diagnose and resolve issues with workstations, printers, mobile devices, and other peripherals.<br>• Manage user accounts, permissions, and access controls within systems like Active Directory and Office 365.<br>• Respond to service requests with efficiency, ensuring clear communication and timely resolutions.<br>• Conduct routine maintenance and troubleshooting of network environments to enhance connectivity and security.<br>• Oversee server operations, including updates, monitoring, and backup management.<br>• Configure and maintain virtual environments using VMware hypervisors, ensuring optimal functionality.<br>• Collaborate with IT teams to strengthen cybersecurity measures and improve system performance.<br>• Install, update, and configure operating systems and software applications.<br>• Maintain detailed documentation of troubleshooting procedures and contribute to a comprehensive knowledge base.
<p>We are seeking a skilled IT Manager and Systems Engineer to oversee and optimize our client's technology infrastructure. This role combines strategic leadership with hands-on technical expertise to maintain system performance, ensure cybersecurity, and provide exceptional support across all locations. As a contract-to-permanent position, this opportunity offers long-term growth and the chance to make a significant impact within the organization.</p><p><br></p><p>Responsibilities:</p><p>• Administer and monitor servers, networks, firewalls, VPNs, switches, and access points to maintain optimal functionality.</p><p>• Implement and manage cybersecurity measures to protect sensitive data and ensure compliance with industry standards.</p><p>• Oversee Microsoft 365, Active Directory, cloud storage solutions, and enterprise software applications.</p><p>• Develop and enforce IT policies, security protocols, and system access controls to safeguard resources.</p><p>• Ensure timely system updates, vulnerability patching, and disaster recovery readiness.</p><p>• Provide advanced technical support for critical IT issues affecting field operations and corporate systems.</p><p>• Supervise helpdesk activities and streamline ticketing workflows for prompt resolution of IT-related problems.</p><p>• Document network configurations, standard operating procedures, security policies, and system logs.</p><p>• Lead IT projects, including server upgrades, cloud migrations, and network deployments, ensuring successful execution.</p><p>• Manage vendor relationships to evaluate technology solutions and achieve cost-effective results.</p>
<p>We are looking for an experienced <strong>Systems Engineer</strong> to join our team in Santa Barbara, California. This long-term contract position offers a great opportunity to work with cutting-edge technologies and contribute to maintaining and improving system infrastructure. The ideal candidate will possess a strong technical background and a proactive approach to problem-solving. This role is <strong>REMOTE </strong>but <strong>MUST </strong>reside in the state of <strong>California</strong>.</p><p><br></p><p>*For faster response, please send your updated resume to julio.enriquez@roberthalf(.com) *</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain Active Directory, ensuring optimal functionality and security.</p><p>• Administer and support Microsoft Windows Server environments.</p><p>• Configure and oversee Azure Active Directory to enhance system integration.</p><p>• Implement and maintain Citrix technologies for virtualized environments.</p><p>• Manage Microsoft Exchange to ensure secure and efficient email operations.</p><p>• Utilize Microsoft Configuration Manager (MECM) and SCCM for system updates and deployment.</p><p>• Administer Intune for mobile device and application management.</p><p>• Support and optimize Microsoft 365 Enterprise and Office 365 platforms.</p><p>• Oversee VMware infrastructure to ensure reliable virtualization.</p><p>• Develop and execute scripts using PowerShell for automation and system management tasks.</p>
We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment.<br><br>Responsibilities:<br>• Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool.<br>• Provide remote support to users through IT service desk tools or Skype for Business.<br>• Manage and maintain Active Directory and Office 365 accounts effectively.<br>• Deliver hands-on technical support to internal staff, including hardware and software troubleshooting.<br>• Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues.<br>• Ensure timely updates and resolutions for service desk tickets to meet user needs.<br>• Collaborate with team members to address complex technical challenges.<br>• Perform routine maintenance and updates for IT equipment and systems.<br>• Offer on-site assistance at users’ desks when required to resolve issues.
<p>We are looking for an experienced Azure Cloud Engineer to join our team North Houston. In this role, you will leverage your expertise to manage cloud infrastructure, ensure system reliability, and collaborate with team members on key projects. This position requires a strong background in Azure administration and Infrastructure as Code (IaC) tools, along with a commitment to delivering high-quality solutions.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage Azure cloud infrastructure to support business needs.</p><p>• Utilize tools such as Terraform and Ansible to develop and maintain Infrastructure as Code (IaC) solutions.</p><p>• Collaborate with team members to maintain Office 365, Exchange Online, Intune, and Active Directory systems.</p><p>• Ensure the scalability and reliability of cloud-based systems by implementing auto-scaling solutions.</p><p>• Regularly assess and optimize cloud environments to enhance performance and security.</p><p>• Provide on-site support five days a week, with half-day Fridays.</p><p>• Travel to Midland quarterly to participate in team collaborations and align on project objectives.</p><p>• Maintain documentation for cloud processes and configurations to ensure clarity and compliance.</p><p>• Work closely with stakeholders to identify and address technical challenges.</p><p>• Support and contribute to the development of cloud strategies aligned with organizational goals.</p>
We are seeking an experienced Global Trade Principal Specialist to oversee critical aspects of international trade compliance for our organization. This long-term contract position is located in New York, New York, and presents an excellent opportunity to contribute to import operations while ensuring adherence to customs regulations. The role includes managing tactical processes, auditing declarations, and supporting strategic initiatives to optimize duty recovery and compliance.<br><br>Responsibilities:<br>• Manage daily import entry processes and initiatives across multiple sites, ensuring compliance with U.S. Customs regulations.<br>• Respond to inquiries and data requests from U.S. Customs and other regulatory bodies.<br>• Collect, analyze, and present import data for monthly dashboard metrics.<br>• Audit import declarations to ensure accuracy and compliance.<br>• Track and update records related to duty refunds and recovery optimization.<br>• Assist in various import-related projects, collaborating with team members and managers to improve processes.<br>• Stay informed about global trade developments, including tariffs and anti-dumping duties.<br>• Support the import manager with both tactical and strategic activities.<br>• Maintain accurate records and tools to facilitate compliance and recovery efforts.<br>• Utilize tools such as SAP R/3 and Microsoft Office 365 to manage and optimize trade-related tasks.
We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Bethlehem, Pennsylvania. This long-term contract position is an excellent opportunity for someone with a strong technical background and a passion for assisting others. The role involves providing essential technical support to staff, managing user accounts, and addressing hardware and software challenges within a hybrid Active Directory and Azure environment.<br><br>Responsibilities:<br>• Provide timely and effective first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve problems with Windows operating systems, Office 365 applications, and organizational systems.<br>• Manage user accounts by performing tasks such as password resets and provisioning/deprovisioning in Active Directory and Azure Active Directory.<br>• Configure and set up desktops, laptops, and mobile devices for staff use.<br>• Assist with onboarding and offboarding processes, including equipment preparation and account access setup.<br>• Document technical issues, resolutions, and procedures in the help desk system to maintain accurate records.<br>• Escalate complex technical problems to senior IT staff when necessary.<br>• Maintain an organized inventory of IT equipment and supplies to ensure availability and accuracy.<br>• Prioritize multiple tasks effectively to meet deadlines and support organizational needs.<br>• Participate in external training sessions as directed by IT leadership to enhance technical skills and knowledge.
We are looking for a skilled Help Desk/Desktop Support Analyst to provide high-quality technical assistance across multiple locations in Boston, Massachusetts. This long-term contract position requires a proactive, detail-oriented individual with strong expertise in Level 2 Desktop Support and a passion for delivering exceptional customer service. The role involves supporting both Mac and Windows environments, troubleshooting hardware and software issues, and ensuring smooth operation of IT systems.<br><br>Responsibilities:<br>• Deliver onsite IT support services three days a week at a pharmaceutical company and one day a week at another client location.<br>• Diagnose and resolve technical issues related to computers, networks, and software in Mac and Windows environments.<br>• Provide advanced troubleshooting and support for Office 365, Azure Active Directory, and Okta systems.<br>• Manage and resolve service desk tickets promptly, ensuring minimal disruption to users.<br>• Maintain and support printers, conference room technology, and audiovisual equipment.<br>• Collaborate effectively with team members to address IT challenges and improve system efficiency.<br>• Demonstrate a customer-centric approach while assisting users with technical issues.<br>• Ensure proper documentation of issues, solutions, and updates within the ticketing system.<br>• Stay updated on the latest AV and IT technologies to provide effective support.<br>• Organize and prioritize tasks to meet deadlines and client expectations.
<p>We are looking for a detail-oriented Administrative Assistan/ Receptionist to join our team in New York, New York. This contract-to-permanent position offers a unique opportunity to work in a dynamic legal environment, supporting daily operations and ensuring smooth client interactions. The ideal candidate will have strong organizational and communication skills, with prior experience in a law firm setting.</p><p><br></p><p>Responsibilities:</p><p>• Manage a multi-line phone system by answering and directing calls promptly and courteously.</p><p>• Provide exceptional customer service to clients and visitors, ensuring a welcoming atmosphere.</p><p>• Perform accurate data entry tasks to maintain and update records.</p><p>• Coordinate email correspondence, responding to inquiries and forwarding messages as required.</p><p>• Organize files and documents systematically to ensure easy accessibility.</p><p>• Schedule appointments and maintain calendars efficiently.</p><p>• Utilize Microsoft Office applications, including Word, Excel, and Outlook, for daily tasks.</p><p>• Assist with general administrative duties to support the team and office operations.</p><p>• Handle sensitive information with discretion and confidentiality.</p>
We are looking for a dedicated HR Generalist to join our team in Decatur, Georgia. In this Contract to permanent position, you will play a pivotal role in managing key human resources functions such as onboarding, payroll, and employee relations for a multi-state workforce. This role offers an excellent opportunity to contribute to a dynamic environment while ensuring compliance and fostering employee engagement.<br><br>Responsibilities:<br>• Oversee the onboarding process to ensure new team members are seamlessly integrated into the organization.<br>• Administer payroll for a workforce of approximately 130 employees across multiple states.<br>• Conduct background checks and manage offboarding procedures with attention to detail and accuracy.<br>• Facilitate training programs to enhance employee skills and knowledge.<br>• Maintain and update employee records using HRIS platforms, including Bamboo HR.<br>• Address employee relations issues and provide guidance to ensure positive workplace interactions.<br>• Support benefits administration and assist employees with related inquiries.<br>• Utilize Office 365 tools to streamline HR processes and communications.<br>• Ensure compliance with all applicable labor laws and regulations.<br>• Collaborate with management to develop and implement HR strategies that align with organizational goals.
