Client Services Representative – Mental Health Services $18/hour | permanent <br> Medical field experience required. <br> We are seeking compassionate, detail oriented, and customer-focused individuals to join a long-standing behavioral health organization serving the community for nearly 80 years. This role is ideal for someone with a medical or healthcare background who is comfortable working in a fast-paced, high-volume environment supporting individuals seeking mental health services. Candidates must be flexible to provide coverage at multiple office locations throughout the county as needed. Mileage reimbursement is provided for travel during the workday. Schedule Options <br> Opener Shift (5 openings) Monday–Friday: 7:30 AM – 4:30 PM Closer Shift (4 openings) Monday–Thursday: 10:00 AM – 7:00 PM Friday: 8:00 AM – 5:00 PM <br> Position Overview This role serves as the first point of contact for clients, guests, and staff entering the facility or calling for assistance. Many individuals seeking services may be experiencing difficult or emotional situations, so we are looking for candidates who are warm, patient, empathetic, and able to remain calm under pressure. <br> Job Responsibilities Welcome and check in clients, guests, and staff in a friendly and detail oriented manner Answer incoming calls and direct calls appropriately Schedule, confirm, and follow up on appointments Make outbound calls to clients regarding appointments and messages Collect payments, issue receipts, and balance cash drawer Update client information accurately in the system Support clinical staff to maintain smooth client flow throughout the day Assist with follow-up on pending client concerns or issues Distribute and collect client satisfaction surveys Complete data entry and documentation within Avatar system Perform opening and closing procedures as assigned Provide coverage at additional locations when needed
<p>Position Overview</p><p>We are seeking a compassionate and resourceful Case Manager to support individuals experiencing homelessness within the Inglewood community. This role is responsible for providing direct client support, conducting needs assessments, coordinating community resources, and helping clients achieve housing stability and self-sufficiency. The ideal candidate is empathetic, organized, and experienced working with vulnerable populations in a fast-paced social services environment.</p><p>Key Responsibilities</p><ul><li>Conduct intake assessments and develop individualized case plans tailored to client needs and goals</li><li>Provide ongoing case management services to individuals and families experiencing homelessness or housing insecurity</li><li>Assist clients with accessing housing resources, emergency shelter, public benefits, healthcare, mental health services, substance abuse treatment, employment support, and community programs</li><li>Maintain regular contact with clients to monitor progress, provide advocacy, and adjust service plans as needed</li><li>Support clients with housing applications, documentation collection, referrals, and appointment coordination</li><li>Collaborate with local agencies, landlords, shelters, healthcare providers, and community partners to ensure continuity of care</li><li>Perform crisis intervention and de-escalation when necessary while maintaining professionalism and empathy</li><li>Maintain accurate and timely case notes, client records, and program documentation in compliance with agency and funding requirements</li><li>Track client outcomes and ensure compliance with grant, county, and program guidelines</li><li>Participate in outreach efforts, community engagement activities, and team meetings</li><li>Educate clients on life skills, budgeting, employment readiness, and housing retention strategies</li><li>Maintain confidentiality and uphold trauma-informed and client-centered care practices</li></ul><p><br></p>
<p>We are looking for a dedicated Case Manager to join our team in San Francisco, California. In this contract position, you will play a vital role in supporting formerly homeless individuals, many of whom face challenges such as mental health conditions, substance abuse, or medical issues. Your primary focus will be on providing personalized case management services that promote housing stability and improve the overall quality of life for tenants.</p><p><br></p><p>Responsibilities:</p><p>• Manage a caseload of 60-100 units, working closely with tenants to address challenges related to housing retention and personal well-being.</p><p>• Conduct outreach and follow-up visits to assess tenant needs and provide ongoing support.</p><p>• Develop and implement individualized case management plans tailored to tenant-driven goals.</p><p>• Assist tenants in accessing and maintaining benefits, as well as ensuring timely rent payments.</p><p>• Collaborate with hotel managers on unit habitability concerns, including pest control and monthly inspections.</p><p>• Organize community-building activities, such as social events and tenant groups, to foster a supportive environment.</p><p>• Refer tenants to employment programs and other resources as necessary, ensuring successful connections.</p><p>• Respond to tenant crises with effective intervention strategies, including de-escalation techniques.</p><p>• Maintain accurate and confidential case management files, ensuring compliance with organizational standards.</p><p>• Report incidents of abuse or neglect promptly while adhering to confidentiality protocols.</p><p><br></p><p>** If you're interested in this position, please apply to this position and contact Georgia Cienkus at georgia.cienkus - at - roberthalf - .com with your word resume and reference job ID#00410-0013388890**</p>
We are looking for a compassionate and organized Case Manager to support formerly homeless adults in maintaining stable housing and improving overall well-being in San Francisco, California. This Long-term Contract position focuses on delivering tenant-centered case management, conducting regular outreach, and coordinating access to community resources for individuals facing mental health, substance use, and medical challenges. The ideal candidate brings strong administrative skills, sound judgment in crisis situations, and a commitment to helping residents build long-term stability and quality of life.<br><br>Responsibilities:<br>• Oversee a high-volume caseload of residents in supportive housing, providing consistent guidance tailored to each tenant’s goals and service needs.<br>• Meet with tenants at move-in and on an ongoing basis to evaluate needs, monitor progress, and adjust support plans to encourage housing stability.<br>• Develop strong working relationships with residents through regular contact, proactive engagement, and timely intervention when concerns arise.<br>• Help tenants secure and maintain public benefits, stay current with rent obligations, and address barriers that may affect successful tenancy.<br>• Coordinate with property staff during unit checks, pest control visits, and habitability follow-up to help resolve housing-related issues.<br>• Connect residents with employment resources, health services, behavioral health support, and other community-based programs, while encouraging follow-through with referrals.<br>• Organize tenant meetings, community activities, and group events that foster connection, participation, and a supportive living environment.<br>• Respond appropriately to urgent tenant situations by using de-escalation techniques, documenting incidents, and involving internal teams or outside providers when needed.<br>• Maintain accurate case records, service notes, files, and related documentation while protecting confidentiality and meeting reporting expectations.<br>• Work closely with colleagues, hotel staff, and partner agencies, including support for recurring tenant recertification efforts and scheduled resident service activities.
Are you a driven and detail-oriented detail oriented with strong experience in billing and collections? Do you enjoy learning and adapting to new systems in a dynamic work environment? We’re looking for a Medical Billing/Collections Specialist to join our team and contribute to the success of our mental health practice. This role involves working within our proprietary Windows-based billing software—a user-friendly system that’s easy to master—with training and support available every step of the way. <br> The right candidate will bring at least 2 years of billing and collections experience, demonstrate common sense, and show a willingness to ask questions when facing challenges. You won’t need coding expertise, but you should have a clear understanding of medical billing processes. <br> Key Responsibilities Utilize in-house proprietary billing software to manage billing and collections tasks. Process accounts with accuracy, maintaining compliance with billing procedures and organizational standards. Take initiative to master the software tools provided, ensuring correct workflows and timely account management. Address billing issues and resolve account discrepancies while adhering to ICD-10 standards (no coding experience required). Progress through a structured training program that starts with simpler accounts and builds toward more complex tasks as your understanding deepens. Communicate effectively with teammates, supervisors, and external stakeholders to achieve timely resolutions for billing inquiries. Exhibit a proactive, aggressive attitude toward learning and performing your duties at a high standard.
<p>We are looking for a compassionate Helpline Counselor to support individuals facing emotional or behavioral health challenges. This contract-to-hire position is ideal for someone who communicates with empathy, remains composed during sensitive conversations, and is passionate about contributing to a community-focused support environment.</p><p><br></p><p>The role involves assisting callers, accurately documenting interactions, and helping connect individuals with appropriate resources while maintaining a thoughtful, professional, and caring approach.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming calls from individuals seeking support and provide calm, respectful assistance during emotionally sensitive situations.</p><p>• Record caller details, case notes, and service-related information with a high level of accuracy and confidentiality.</p><p>• Help assess immediate needs and direct individuals to relevant behavioral health, crisis support, or community-based resources.</p><p>• Maintain a detail-oriented and empathetic approach when handling distressed, urgent, or complex customer interactions.</p><p>• Support follow-up activities and coordination efforts related to patient assistance, case support, or service continuity.</p><p>• Participate in training related to crisis response, suicide prevention, and best practices for assisting vulnerable populations.</p><p>• Use call handling and data entry systems effectively to manage interactions and maintain organized documentation.</p>
We are looking for a compassionate and organized Case Manager to support formerly homeless adults in San Francisco, California. This Long-term Contract position focuses on helping residents maintain stable housing, access essential services, and improve overall well-being through consistent, person-centered support. The ideal candidate brings strong case coordination skills, sound judgment in crisis situations, and the ability to build trusting relationships with tenants, property staff, and community providers.<br><br>Responsibilities:<br>• Oversee a high-volume portfolio of residents, providing individualized case management that promotes housing stability and improved quality of life.<br>• Meet with tenants regularly through outreach, intake discussions, follow-up appointments, and ongoing assessments to identify needs and adjust support plans.<br>• Help residents secure and maintain public benefits, stay current with rent obligations, and address barriers that may affect successful tenancy.<br>• Partner with property management during unit walkthroughs, habitability reviews, and pest control visits to support safe and stable living conditions.<br>• Connect tenants with community-based resources, including healthcare, behavioral health, recovery support, and employment services, and monitor follow-through on referrals.<br>• Foster a supportive residential environment by organizing tenant meetings, group activities, and community events in collaboration with colleagues and onsite staff.<br>• Respond to urgent tenant situations with calm de-escalation, appropriate intervention, and timely coordination with internal teams or outside providers.<br>• Maintain accurate case notes, tenant files, and service documentation while protecting confidentiality and meeting reporting expectations.<br>• Assist with site-based administrative activities such as check distribution support, recertification efforts, mandated reporting, and participation in scheduled meetings.
The Client Intake and Matter Specialist supports the firm’s financial and administrative operations by reviewing, analyzing, and setting up new client and matter requests. This position ensures that all information entered into the firm’s systems is accurate, compliant with internal standards, and aligned with client-specific requirements. The role also maintains the quality and consistency of client and matter data throughout the lifecycle of each engagement. TKey Responsibilities Client & Matter Setup Review incoming intake requests submitted through the firm’s internal workflow system. Evaluate engagement documents to determine the appropriate fee arrangements, rates, billing formats, staffing assignments, and any client‑specific instructions. Configure new clients and matters in the firm’s financial platform, including: Billing options and rate structures UTBMS phase/task/activity codes Client hierarchy and address information E‑billing requirements and related settings Ongoing Matter Maintenance Process updates such as reopenings, modifications, and closures in accordance with established procedures. Work closely with revenue leadership, pricing, billing, and collections teams to implement annual rate adjustments across clients and matters. Monitor existing records for accuracy and consistency, making corrections when needed. Compliance & Data Quality Ensure that all matter setups comply with client guidelines, billing rules, and outside counsel expectations. Identify missing or unclear information and follow up with attorneys and support staff to complete the intake process. Support data cleanup projects, system upgrades, and process improvements. Prepare and analyze Excel reports to validate data quality and address discrepancies. Escalate complex or exceptions‑based issues to management as appropriate.
<p>Robert Half is partnering with a reputable healthcare facility in Minneapolis, MN that is in search of a 3rd Shift Patient Services Registrar to support their emergency department from 11:30 PM to 8:00 am. This contract position is responsible for welcoming patients, completing accurate registration, and ensuring insurance and demographic information is properly documented for emergency and acute behavioral health encounters. The ideal candidate brings prior registration experience, strong customer service skills, and the ability to manage fast-moving administrative work during night shifts, including weekends and holidays as needed.</p><p><br></p><p>Responsibilities:</p><p>• Greet patients and begin the intake process for emergency and acute psychiatric services with professionalism and empathy.</p><p>• Enter and maintain complete registration records in Epic, ensuring patient information is accurate and up to date.</p><p>• Review identification, insurance cards, and related paperwork while obtaining required signatures and supporting documents.</p><p>• Confirm insurance coverage and gather claim-related details for motor vehicle, workers’ compensation, and other visit types.</p><p>• Process patient copay collections and complete all front-end registration tasks associated with each encounter.</p><p>• Update demographic information and scan or copy documents into the appropriate record to support complete documentation.</p><p>• Deliver patient-centered service while handling sensitive information with discretion and a strong commitment to ethical standards.</p><p>• Support continuous registration operations during assigned night shifts, including every other weekend and holiday coverage based on department needs.Robert </p>
We are looking for a compassionate and detail-oriented Intake Coordinator to support a busy plaintiff personal injury litigation team in Houston, Texas. This position serves as an important first point of contact for prospective clients, helping them feel heard while collecting the information needed to assess new matters. The ideal candidate is comfortable managing frequent phone interactions, handling sensitive conversations professionally, and keeping intake records organized and up to date.<br><br>Responsibilities:<br>• Serve as the initial contact for potential clients by answering incoming calls and responding with professionalism and empathy.<br>• Conduct thorough intake conversations to collect key facts, injury details, and other information needed for case evaluation.<br>• Review new inquiries in accordance with firm guidelines to help identify matters that may be appropriate for representation.<br>• Enter and maintain accurate client and case information in the firm’s case management platform and related systems.<br>• Arrange consultations between prospective clients and attorneys and help facilitate a smooth transition into the onboarding process.<br>• Obtain and organize supporting materials, including records and documents related to claims, treatment, and injuries.<br>• Follow up with prospective clients and referral sources to maintain communication and move matters forward in a timely manner.<br>• Work closely with attorneys and administrative staff to ensure the intake workflow remains efficient and client-focused.
<p>We are looking for a detail-oriented Patient Services Registrar to support emergency department registration operations in Minneapolis, Minnesota, specifically for 2nd shift from 3:30 pm to midnight. This is a contract position offering 32-40 hours per week on an evening schedule that includes 3-4 weekdays, every other weekend, and holiday coverage based on staffing needs. The person in this role will help create a smooth arrival experience for patients by managing registration tasks accurately, handling sensitive information professionally, and delivering service with compassion in a fast-paced healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and complete intake and registration activities for emergency and acute psychiatric services with accuracy and professionalism.</p><p>• Enter and maintain patient information in Epic, ensuring records remain current, complete, and aligned with department standards.</p><p>• Review identification, consent forms, and related documents, then collect signatures and scan or file materials appropriately.</p><p>• Confirm insurance coverage and gather billing-related details, including information tied to motor vehicle claims, workers’ compensation, and other visit types.</p><p>• Process co-pay collections and carry out all front-end registration duties required to prepare each patient encounter correctly.</p><p>• Communicate clearly with patients, families, and internal teams to support a service-focused and respectful registration experience.</p><p>• Protect confidential information and perform all duties in accordance with high ethical standards and healthcare privacy expectations.</p>
We are looking for an Intake Coordinator to support client onboarding and intake operations in Plantation, Florida. This Contract position is ideal for someone who can balance administrative accuracy with compassionate client interaction in a fast-paced setting. The successful candidate will help manage application information, maintain organized records, and support smooth communication throughout the intake process.<br><br>Responsibilities:<br>• Welcome new clients and guide them through intake steps, ensuring all required information is collected accurately and efficiently.<br>• Review client applications for completeness, follow up on missing details, and keep documentation current in internal records.<br>• Coordinate communication between clients and internal teams to support timely service initiation and issue resolution.<br>• Maintain organized electronic and manual files using Microsoft Office tools to track intake activity and related documentation.<br>• Provide clear information to clients regarding forms, procedures, and next steps while delivering respectful and attentive support.<br>• Monitor intake workflows, identify delays or inconsistencies, and escalate concerns when additional assistance is needed.<br>• Prepare routine reports, data summaries, and correspondence to support daily operations and program tracking.
We are looking for an Intake Coordinator to support legal operations in Newark, New Jersey. This Long-term Contract position focuses on managing incoming client materials, maintaining accurate records, and ensuring information is processed efficiently within a fast-paced environment. The ideal candidate brings strong organizational skills, attention to detail, and experience working with intake workflows and content management systems.<br><br>Responsibilities:<br>• Review and organize incoming client documents and application materials to ensure completeness and accuracy.<br>• Enter, update, and maintain case-related information within the content management system in a timely manner.<br>• Coordinate intake activities to support smooth document flow across a high-volume legal production environment.<br>• Retrieve, catalog, and manage records stored in microfilm and related archival sources when needed.<br>• Communicate with internal teams to clarify missing details and resolve discrepancies in submitted materials.<br>• Monitor intake queues and prioritize assignments to meet service expectations and operational deadlines.<br>• Prepare and maintain organized digital and physical files in accordance with established handling procedures.
We are looking for an Intake Coordinator to support high-volume client onboarding and document processing in New Haven, Connecticut. This Long-term Contract position is ideal for someone who works well in a structured production environment and can manage intake activities with accuracy and consistency. The role focuses on reviewing incoming client materials, maintaining organized records, and ensuring information is properly entered and tracked within content management tools. Success in this position requires strong attention to detail, dependable follow-through, and the ability to handle document-based workflows efficiently.<br><br>Responsibilities:<br>• Receive and review incoming client files and application materials to confirm completeness and readiness for processing.<br>• Enter, update, and organize intake information within client application platforms and content management systems.<br>• Prepare, scan, index, and retrieve records, including microfilm-related materials, to support accurate documentation workflows.<br>• Monitor assigned intake tasks in a production-driven setting while meeting quality expectations and turnaround targets.<br>• Coordinate the movement of client documents between intake channels and internal processing teams to keep work progressing smoothly.<br>• Identify missing, unclear, or inconsistent information and follow established procedures to resolve issues promptly.<br>• Maintain orderly digital and physical records so documents can be accessed, tracked, and audited when needed.
We are looking for an organized individual to support administrative operations for an IT team within a non-profit organization in New Orleans, Louisiana. This contract position is ideal for someone who can manage multiple priorities, communicate effectively with staff and vendors, and keep projects and documentation organized. The role combines administrative coordination, customer service, and technology-related support to help the department operate efficiently.<br><br>Responsibilities:<br>• Coordinate IT-related purchasing activities by preparing internal requests, following up with suppliers, monitoring order status, and helping ensure adherence to organizational procedures.<br>• Provide day-to-day administrative support for departmental initiatives by organizing materials, maintaining records, and tracking progress on assigned projects.<br>• Assist leadership and project stakeholders with documentation, scheduling, and communication for ongoing technology initiatives, including vendor-facing coordination.<br>• Update and maintain IT-related content on the organization’s WordPress website to ensure information is accurate, timely, and clear.<br>• Create, submit, and monitor service tickets, keeping requests properly documented and following through on status updates and resolution timelines.<br>• Serve as a point of contact between the IT department and agency staff by delivering clear, courteous, and responsive communication.<br>• Prepare spreadsheets, reports, correspondence, and other business documents using Microsoft Office applications to support departmental workflows.<br>• Handle general administrative duties such as email correspondence, appointment scheduling, data entry, and inbound or outbound call support as needed.
We are looking for a motivated Housing Assistant Rep I to join our team in Oakland, California. In this role, you will provide essential administrative and clerical support under the guidance of a department director or senior executive. This is a long-term contract position that offers an excellent opportunity to contribute to the efficiency and success of housing-related operations.<br><br>Responsibilities:<br>• Manage scheduling and coordinate appointments to ensure smooth daily operations.<br>• Assist in preparing audit reports and other comprehensive documentation.<br>• Create detailed reports and summaries based on data analysis.<br>• Collaborate with various stakeholders, including government officials and police officers, to address administrative needs.<br>• Utilize Yardi software to support housing-related tasks and maintain accurate records.<br>• Conduct evaluations of existing procedures and recommend improvements for operational efficiency.<br>• Support budget preparation and monitor expenditures as needed.<br>• Handle correspondence and draft procedural memoranda to ensure clear communication.<br>• Maintain confidential files and administrative records with precision.<br>• Address payroll-related processes and monitor attendance records effectively.
<p>We are looking for a detail-oriented Transition Coordinator to support facility management account activities in Charlotte, North Carolina. This Long-term Contract position is ideal for someone who enjoys coordinating vendor onboarding, managing documentation, and working with large data sets in a fast-paced environment. The role follows a hybrid schedule, with in-office work Tuesday through Thursday and remote work on Monday and Friday. You will partner with internal teams and external suppliers to keep procurement-related processes organized, compliant, and moving forward on schedule.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate supplier onboarding activities by entering, updating, and validating information across procurement and sourcing platforms.</p><p>• Prepare vendor setup documents, supporting materials, and upload files needed to move onboarding tasks through completion.</p><p>• Organize large volumes of data, build reports, and create Excel-based dashboards to provide clear status updates and insights.</p><p>• Maintain accurate supplier records and verify that required compliance documentation is collected, current, and properly filed.</p><p>• Complete bulk data upload templates using transition-related information gathered from multiple sources.</p><p>• Work closely with internal partners and external stakeholders to resolve issues, answer questions, and keep tasks aligned with project timelines.</p><p>• Monitor adherence to sourcing and contracting procedures while maintaining complete records of approvals, communications, and related documentation.</p><p>• Support follow-up and issue resolution for vendor insurance documents, rate information, and other compliance-related requirements.</p>
<p>We are looking for a detail-oriented HR/Talent Acquisition Specialist. This role supports a Talent Acquisition Operations Support team and is heavily focused on candidate support, recruiting coordination, HR operations, and case management. The person in this role acts as a main point of contact for candidates throughout parts of the recruiting and onboarding process.</p><p>The day-to-day includes:</p><p>• Responding to candidate inquiries via phone and email</p><p>• Supporting recruiters and hiring managers with operational tasks</p><p>• Reviewing and sending offer letters and employment documentation</p><p>• Tracking cases and documentation in a case management system</p><p>• Managing multiple priorities in a fast-paced, high-volume environment</p><p>• Escalating issues appropriately and ensuring a positive candidate experience</p>
<p>About the Role:</p><p>This opportunity is supporting a Talent Acquisition Operations Support (TAOS) team within a fast-paced HR environment. The role is heavily focused on candidate support, recruiting coordination, case management, and operational support related to the hiring process. The team is looking for someone who is highly organized, customer-service focused, and comfortable handling a high volume of inquiries, documentation, and coordination tasks while supporting recruiters, hiring managers, and candidates nationwide.</p><p><br></p><p>What You’ll Be Doing:</p><p>• Serving as an HR point-of-contact for candidates throughout the recruiting and onboarding process</p><p>• Responding to candidate questions and inquiries with a high degree of professionalism, accuracy, and timeliness</p><p>• Reviewing, creating, and delivering offer letters and employment-related documentation</p><p>• Tracking and documenting cases using a case management system for work allocation and reporting purposes</p><p>• Supporting recruiting operations and providing coordination assistance to the internal Talent Acquisition team</p><p>• Communicating with hiring managers, recruiters, and candidates to ensure a smooth hiring experience</p><p>• Interpreting candidate situations, determining resolutions, and escalating issues when necessary</p><p>• Assisting with phone support and service center traffic as needed</p><p>• Maintaining accurate records and ensuring compliance with company policies and employment guidelines</p><p>• Managing multiple priorities in a fast-paced, high-volume support environment</p>
<p><strong>Paid Social Specialist</strong></p><p>Onsite | Austin, TX | 3 Month Contract</p><p><br></p><p>We are partnering with a local marketing agency to hire a Paid Social Specialist. This individual will partner closely with creative counterparts to execute and optimize campaigns that drive measurable revenue outcomes. This role is ideal for a data-driven marketer who enjoys technical execution, campaign optimization, and performance analysis. You will own the end-to-end paid social infrastructure, ensuring campaigns are efficiently targeted, properly tracked, and optimized for return on investment.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage setup, execution, and optimization of paid social campaigns across primary and emerging platforms (Meta, TikTok)</li><li>Continuously refine bidding strategies, budget allocation, and audience targeting to achieve performance goals</li><li>Optimize campaigns against key metrics such as ROAS and cost efficiency</li><li>Monitor key engagement and conversion metrics (CTR, CVR) to identify optimization opportunities</li><li>Collaborate with internal teams to ensure traffic is routed correctly to landing pages</li><li>Validate that tracking signals and conversion events are accurately captured</li></ul>