We are looking for a dedicated Credit Clerk to join our team in Charlotte, North Carolina. This Contract-to-Permanent position offers an excellent opportunity for a skilled and detail-oriented individual to contribute to credit and collections processes within the construction industry. The ideal candidate will bring expertise in credit applications and commercial collections, ensuring efficient operations and customer satisfaction.<br><br>Responsibilities:<br>• Process and review credit applications to ensure accuracy and compliance with company policies.<br>• Manage commercial collections by contacting clients, resolving payment discrepancies, and maintaining accurate records.<br>• Approve credit limits for new and existing accounts based on thorough analysis and established guidelines.<br>• Monitor outstanding balances and follow up on overdue payments to reduce delinquencies.<br>• Collaborate with internal departments to resolve credit-related issues and maintain smooth workflows.<br>• Maintain detailed documentation of all credit and collection activities for auditing purposes.<br>• Prepare reports on credit and collections performance to inform management decisions.<br>• Ensure compliance with industry regulations and company standards throughout credit operations.<br>• Provide excellent customer service by addressing inquiries and concerns related to credit and collections.<br>• Assist in implementing process improvements to enhance efficiency in credit management.
<p>Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we’re looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care.</p>
<p>A Surgery Center in Encino is in the need of a Medical Billing Specialist. The Medical Billing Specialist must have at least 3 years of experience in the healthcare industry. The Medical Billing Specialist must be able to submit claims to the insurance companies for services rendered. </p><p>DUTIES AND RESPONSIBILITIES</p><p>-Performs full cycle billing functions for Surgical detail-oriented fees.</p><p> -Verify patient eligibility, authorization status and primary payer information via CareConnect and Insurance portals prior to claim submission.</p><p> -Performs all data entry and charge posting functions for services as needed</p><p>-Performs all third-party follow-up functions for all products and procedures.</p><p> -Reviews EOBS . Make corrections as required and resubmit the claim for payments.</p><p> -Performs daily review of Urgent Care provider chart notes to assure that documentation is complete and supportive of submitted charges prior to billing.</p><p>-Provides the correct ICD-10 code to identify the provider's narrative diagnosis </p><p>-Provides the correct HCPCS code to identify medications and supplies.</p><p> -Provides the correct CPT code to accurately identify the services performed based on the provider's documentation.</p><p>- Reviews all surgical operative reports and assigns appropriate CPT codes and ICD-10 codes for services performed by staff surgeons</p>
<p>We are looking for a dedicated and detail-oriented Receptionist to join our team on a short-term contract basis in New Orleans, Louisiana. In this role, you will handle front desk responsibilities and provide excellent customer service while our primary receptionist is on leave. This is a great opportunity for someone with strong organizational and communication skills to make a meaningful contribution in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Greet visitors and clients in a friendly and attentive manner, ensuring a welcoming atmosphere.</p><p>• Manage a multi-line phone system, directing calls to the appropriate departments or individuals.</p><p>• Maintain calendars and schedule appointments as needed to ensure smooth operations.</p><p>• Handle incoming and outgoing correspondence, including emails, with accuracy and professionalism.</p><p>• Perform data entry tasks and maintain organized digital and physical filing systems.</p><p>• Provide administrative support to various departments as required, ensuring timely completion of tasks.</p><p>• Use Microsoft Office applications, including Word, Excel, and Outlook, to create and manage documents.</p><p>• Coordinate with team members to address any front desk or operational needs effectively.</p><p>• Monitor and restock office supplies to maintain a well-functioning workspace.</p>
We are on the lookout for a Workday Integrations Developer to become a part of our team in the Healthcare, Hospitals, and Social Assistance sector, located in McLean, Virginia. You will be tasked with the responsibility of managing complex integrations with the Workday cloud application, using your skills to solve intricate business problems and ensure seamless functionality across various Human Capital Management and Financial functional areas. This role also requires you to handle internal IT security and reporting needs.<br><br>Responsibilities:<br><br>• Take the lead in the design, development, and support testing of the Workday integration code base, including Workday Studio, EIB, Core Connectors, DT, XSLT, RaaS, and supporting 3rd party coding.<br>• Conduct Discovery sessions with business and 3rd party vendor subject matter experts for integrations and reports.<br>• Develop detailed integration specifications, field mappings, and designs to support the entire integration and report deployment life cycle.<br>• Handle the investigation of integration and report failures, perform root cause analyses, and provide detailed findings and recommendations to management and business leaders.<br>• Identify and escalate risks in a timely manner, while developing alternative technical and functional solutions as needed.<br>• Manage the processing of customer credit applications accurately and efficiently.<br>• Ensure the maintenance of accurate customer credit records.<br>• Monitor customer accounts and take appropriate action when necessary.<br>• Utilize your skills in Client Side Scripting, Cloud Technologies, CRM, ERP - Enterprise Resource Planning, Microsoft, AB Testing, API Development, Business Process Functions, Business Requirement Document, and Configuration Management to achieve these tasks.
Inside Sales Position<br> <br>Daily Responsibilities:<br> <br>• Special Projects & Campaigns<br>• CRM upkeep<br>• Process Quotes<br>• Process SOP for New Clients<br>• Assist with New Client On-Boarding <br>• Mining & Research for Sales Leads<br>• Provide friendly Customer Service to Clients<br>• Assist Sales & Marketing Team<br>• Prospecting<br>• Data Entry<br>• Administration Duties<br>• Vendor Interaction<br>• Assist Team Members<br>• Communicate effectively with clients and vendors<br> <br>REQUIRED SKILLS<br> <br>• Minimum Education: H.S. Diploma/GED<br>• General Computer Literacy (Outlook, Word and Excel)<br>• Ability to Perform Basic Math Skills<br>• Good Interpersonal Skills<br>• Able to Work Under Pressure<br>• Able to Handle Multiple Priorities<br>• Read, Speak and Write English Fluently<br>• Successfully Complete Required Background Check<br>• Ability to sit for long periods of time<br>• Ability to use computer keyboard for long periods of time<br>• Able to work 20 hrs. per week
<p>A busy company in the Morristown area is seeking a Sales Support Specialist to join their growing organization. This Sales Support Specialist will get the chance to join a growing company that offers career advancement as well as a flexible work schedule. The ideal Sales Support Specialist will come from the CPG industry and being familiar with e-commerce (Amazon, etc.) This Sales Support Specialist role will play a key part in ensuring seamless sales operations, effective inventory coordination, and maintaining strong communication across teams. Your expertise will help drive efficiency and support the success of our sales initiatives. Other responsibilities of this Sales Support Specialist will include but not be limited to:</p><p><br></p><p>Sales Support Specialist Responsibilities:</p><p>• Oversee sales operations activities by collaborating with planners, field sales directors, customer service, and operations teams to analyze data and make strategic decisions.</p><p>• Manage item allocations, balancing customer priorities, inventory risks, and financial considerations.</p><p>• Monitor inventory depletion and advise on continuation or removal of allocations based on inbound shipments and customer needs.</p><p>• Evaluate Amazon order trends weekly to address potential overselling issues and recommend adjustments to align inventory with broader customer needs.</p><p>• Implement item transitions and discontinuations with a focus on minimizing excess inventory and ensuring alignment with customer resets and cost strategies.</p><p>• Prepare and distribute trade notification letters to customers with accurate and timely updates.</p><p>• Maintain and update the Emerson Portal, ensuring all sales materials—such as sell sheets, pricing, images, and packaging specs—are current and accessible.</p><p>• Coordinate sample management processes to guarantee timely delivery and proper packaging for customer reviews and resets.</p><p>• Represent the sales team in project meetings, communicating timelines and risks while serving as a liaison between project managers and sales.</p><p>• Support onboarding processes for new customers, ensuring operational, sales, and system requirements are met efficiently.</p><p><br></p><p>This Sales Support Specialist role is paying between $65,000 and $75,000 annually depending on experience. If interested in this Sales Support Specialist position, apply today! </p>
We are looking for an experienced Financial Analyst to join our team in Dallas, Texas, within the healthcare industry. This role offers the opportunity to make a meaningful impact by providing strategic financial insights, guiding budgeting processes, and supporting leadership with data-driven decision-making. The ideal candidate will excel in financial analysis, operational projects, and compliance within a dynamic and fast-paced environment.<br><br>Responsibilities:<br>• Collaborate closely with senior leadership to provide strategic financial support and assist with high-impact projects across departments such as labor, corporate, and supply chain.<br>• Partner with department leaders to develop, manage, and optimize budgets while ensuring alignment with organizational goals.<br>• Prepare and analyze financial statements on a monthly, quarterly, and yearly basis, delivering actionable insights to enhance business performance.<br>• Create dashboards and key performance indicators (KPIs) tailored for healthcare leadership to monitor financial trends effectively.<br>• Assist in the preparation of annual budgets and rolling forecasts, identifying opportunities for cost savings and operational improvements.<br>• Build and maintain advanced financial data models to support long-term planning and decision-making processes.<br>• Develop, write, and optimize Power BI reports, leveraging Power Query and other tools to automate and transform data.<br>• Conduct detailed analyses of patient revenue, payer mix, reimbursements, and cost-per-service to identify financial impacts.<br>• Assess financial implications of new service lines, programs, or capital projects while leading ad hoc special projects.<br>• Ensure compliance with healthcare regulations, support audit processes, and recommend strategies to mitigate financial risks.
<p><strong>Front Desk Lead – Healthcare Office</strong></p><p><strong>Hours:</strong> 8:00 AM – 5:00 PM (with a 1-hour lunch). Occasional early shift at 7:00 AM may be required for coverage.</p><p><br></p><p>Join a <strong>well-respected healthcare client in the Quad Cities</strong> as a <strong>Front Desk Lead</strong>. This position plays a vital role in maintaining accuracy and efficiency in scheduling, insurance verification, and medical billing while providing oversight and guidance to the front desk team. If you’re detail-oriented, thrive in a fast-paced clinic environment, and enjoy supporting both patients and staff, this is an excellent opportunity to grow your career.</p><p>Contact <strong>Lydia, Christin, or Erin</strong> at <strong>563-359-3995</strong>.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Ensure scheduling accuracy and compliance with provider parameters.</li><li>Complete insurance verification and eligibility checks prior to patient appointments.</li><li>Manage appointment scheduling and rescheduling as needed.</li><li>Develop and maintain staff schedules to ensure proper front desk coverage.</li><li>Provide hands-on support to the scheduling department during high-volume periods.</li><li>Coach and support staff by addressing errors, providing feedback, and fostering accountability.</li><li>Assist with medical billing tasks, including claim submission, payment posting, and following up on outstanding balances.</li></ul><p><strong>Why You’ll Love This Role:</strong></p><p>This is a great opportunity to step into a <strong>leadership position</strong> with a respected healthcare organization that values accuracy, teamwork, and patient care. You’ll play an integral role in improving front desk and billing processes while ensuring a seamless experience for both providers and patients.</p>
<p>The Patient Biller will be responsible for managing insurance billing, resolving denials, and submitting accurate claims using UB04 forms to ensure timely payment and compliance. This role is critical to supporting the hospital's revenue cycle operations and maintaining first-class patient experience.</p><p><strong>Primary Responsibilities:</strong></p><ul><li>Review, prepare, and submit claims using proper UB04 forms.</li><li>Analyze and resolve insurance denials by researching claim discrepancies and reprocessing claims when necessary.</li><li>Communicate with insurance payers to ensure accurate reimbursement and address claim inquiries.</li><li>Collaborate with the billing and collections team to meet monthly revenue goals.</li><li>Maintain compliance with all federal, state, and organizational policies regarding billing and insurance protocols.</li><li>Deliver timely updates to supervisors regarding claim statuses, trends in denials, and payer-specific issues.</li></ul><p><br></p>
We are looking for a friendly and organized Front Desk Coordinator to join our team on a short-term contract basis in Huntington, New York. In this role, you will serve as the first point of contact for customers, ensuring a welcoming and attentive experience. This is a contract position lasting 1-2 weeks, ideal for individuals who excel at customer service and administrative tasks.<br><br>Responsibilities:<br>• Greet customers warmly upon arrival and make them feel welcome.<br>• Offer refreshments, such as water or coffee, to enhance the customer experience.<br>• Assist customers by promptly connecting them to a sales representative.<br>• Handle incoming calls through a multi-line phone system with professionalism and efficiency.<br>• Maintain a clean and organized reception area to ensure a positive impression.<br>• Provide accurate information to customers regarding services and inquiries.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Perform basic administrative tasks, such as scheduling and data entry, as needed.
<p>A well-established educational institution in Honolulu, Hawaii, is looking for a friendly and organized <strong>Receptionist</strong> to be the first point of contact for students, parents, staff, and visitors. In this role, you will provide exceptional customer service, manage front desk operations, and support daily administrative tasks to ensure the office runs smoothly. The ideal candidate is personable, detail-oriented, and enthusiastic about contributing to an environment focused on learning and community engagement. This is a <strong>fully on-site</strong> position based at the institution’s Honolulu campus. Candidates must already be residing in <strong>Hawaii</strong> and available to attend <strong>in-person interviews</strong> as part of the selection process. Please call 808-531-0800 to apply. </p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Front Desk Management:</strong> Greet and welcome students, parents, visitors, and staff, maintaining a professional and welcoming environment.</li><li><strong>Phone and Email Communications:</strong> Answer, screen, and forward calls efficiently while responding to inquiries via email or other communication platforms.</li><li><strong>Appointment Scheduling:</strong> Schedule meetings, tours, and appointments for faculty and staff, ensuring calendars are up-to-date.</li><li><strong>Attendance and Document Tracking:</strong> Record student attendance, maintain accurate visitor logs, and manage sign-in/sign-out procedures for guests and students.</li><li><strong>Office Support:</strong> Perform clerical tasks such as filing, copying, and faxing while maintaining organized records for school policies, handbooks, and forms.</li><li><strong>Event Coordination Assistance:</strong> Assist with coordinating school events, including parent-teacher conferences, community meetings, and student activities.</li><li><strong>Supplies and Inventory:</strong> Monitor and replenish front office supplies, ensuring all materials are available for staff and students.</li><li><strong>Policy Adherence:</strong> Mai</li></ul><p><br></p>
We are looking for a detail-oriented Medical Accounts Receivable Specialist to join our team in Doylestown, Pennsylvania. In this long-term contract position, you will play a vital role in managing Medicare billing, insurance claims, and patient accounts to ensure the financial stability of the organization. This opportunity is ideal for professionals with expertise in medical billing processes and a commitment to resolving accounts efficiently and accurately.<br><br>Responsibilities:<br>• Manage Medicare billing operations, ensuring all patient accounts are handled with accuracy and compliance.<br>• Submit electronic and paper insurance claims following payer guidelines and regulatory requirements.<br>• Process patient claims promptly and oversee account management to maintain compliance standards.<br>• Conduct timely follow-ups on payments to resolve outstanding balances, collaborating with stakeholders as necessary.<br>• Regularly review work lists to prioritize accounts requiring immediate attention and action.<br>• Work assigned accounts diligently until they are fully resolved, maintaining detailed documentation throughout the process.<br>• Analyze remittances to confirm that charges processed or paid align with insurance contracts and fee schedules.<br>• Utilize and interpret billing forms such as UB04 and 1500 to ensure proper claim submission and resolution.<br>• Leverage electronic medical record systems and billing software to streamline account management and reporting.
<p><strong><u>Description of the Role</u></strong></p><p>An established organization is seeking a professional and welcoming Receptionist to serve as the first point of contact for visitors and callers. This role is essential in creating a positive and organized front-office experience while supporting various administrative functions. The ideal candidate is personable, detail-oriented, and thrives in a fast-paced environment. Bilingual (English/Spanish) preferred to better serve a diverse community.</p><p><br></p><p>What You’ll Be Responsible For</p><ul><li>Greeting and assisting visitors, clients, and staff with professionalism and warmth</li><li>Answering and directing incoming phone calls promptly and accurately</li><li>Managing mail, deliveries, and front desk supplies</li><li>Maintaining a clean and organized reception area</li><li>Scheduling appointments and coordinating meeting room usage</li><li>Supporting administrative tasks such as data entry, filing, and document preparation</li><li>Assisting with internal communications and office coordination</li><li>Ensuring all front desk operations comply with company policies and procedures</li></ul>
<p>Our client is a fast-growing litigation firm that focuses on high-profile cases in the financial services, healthcare, and securities fields. We are seeking an experienced Paralegal to support our growth. </p><p><strong> </strong></p><p><strong>Primary Responsibilities</strong></p><p>• Provide paralegal assistance at all stages of complex litigation matters pending in federal and state courts, including class actions and multidistrict litigation, in the areas of healthcare, antitrust, securities, consumer protection, commodities, data breach, privacy law and large-scale cost recovery litigation.</p><p>• Cite check, fact check, proofread, and format pleadings, motions, legal briefs, trial documents, client communications, requests for proposals, and firm marketing materials. Generate tables of authority using Thomson Reuters Drafting Tools or Word.</p><p>• Prepare for filing and file pleadings, motions, and other court submissions in federal and state courts pursuant to applicable rules of procedure and electronic case filing rules and guidelines.</p><p>• Assist with legal research and case investigation.</p><p>• Assist with the coordination and management of both offensive and defensive discovery, including organizing, coordinating, and preparing documents for review and production, digesting depositions and indexing documents and document productions.</p><p>• Maintain and organize the electronic case file to maximize efficiency within the litigation team.</p><p>• Assist in the preparation for depositions and oral argument.</p><p>• Coordinate with process servers for service of complaints and subpoenas.</p><p> </p><p> </p>
<p><strong>Client Service Associate</strong></p><p><strong>Location:</strong> Walnut Creek, CA | In-Office Preferred (Hybrid Flex)</p><p><strong>Compensation:</strong> $70,000 – $90,000 DOE + Full Benefits + Career Growth</p><p> </p><p><strong>Jennifer Fukumae</strong> is partnering with a boutique RIA in Walnut Creek that is actively seeking a <strong>Client Service Associate</strong> to support its growing client base and advisory team. This is an exciting opportunity to join a firm that is scaling thoughtfully, prioritizing high-touch client service, operational excellence, and long-term professional development.</p><p> </p><p><strong>About the Role</strong></p><p>As a Client Service Associate, you will be a primary point of contact for clients and an integral part of the advisory team. This role involves managing client onboarding, account maintenance, and ongoing service requests, while ensuring a seamless client experience. You’ll collaborate with advisors, custodians, and operations staff to deliver accurate, timely, and personalized service.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for client service requests via phone and email</li><li>Coordinate account openings, money movements, and maintenance across custodians (e.g., Schwab, Fidelity)</li><li>Prepare meeting materials, performance reports, and documentation for client reviews</li><li>Maintain accurate client records and assist with compliance requirements</li><li>Support client onboarding, transfers, and day-to-day operational needs</li><li>Partner with the advisory team on administrative and operational projects</li><li>Learn firm systems, processes, and service philosophy through direct mentorship and training</li></ul><p><br></p>
<p>A growing organization in the Healthcare & Social Assistance sector is seeking a detail-oriented Administrative Support Specialist to join their team in Fallbrook, CA. This hybrid/remote role offers flexibility while supporting essential operations in one of Fallbrook’s largest and most impactful industries. This position is ideal for someone who enjoys working independently, is tech-savvy, and has a strong sense of initiative. You’ll be supporting clinical and administrative teams with scheduling, documentation, and communication tasks.</p><p><br></p><p><strong><u>Day-to-Day Responsibilities</u></strong></p><ul><li>Provide remote administrative support to healthcare professionals and case managers.</li><li>Schedule appointments, manage calendars, and coordinate virtual meetings.</li><li>Maintain accurate records and update databases.</li><li>Assist with billing, insurance verification, and patient communications.</li><li>Prepare reports and assist with compliance documentation.</li><li>Support onboarding and training of new staff.</li></ul>
We are looking for a meticulous Credentialing Specialist to join our team in Palm Springs, California, for a long-term contract position. In this role, you will play a vital part in ensuring healthcare providers meet all credentialing and compliance standards, with a focus on California-specific regulations and managed care requirements. This opportunity is ideal for detail-oriented professionals who thrive in a collaborative and fast-paced environment.<br><br>Responsibilities:<br>• Oversee initial credentialing and recredentialing processes for healthcare providers in managed care networks.<br>• Verify licenses, certifications, education, and work history to ensure compliance with state and national regulations.<br>• Maintain up-to-date knowledge of managed care policies and credentialing requirements, including Medicare and Medicaid standards.<br>• Monitor adherence to California-specific licensing laws and guidelines from accrediting organizations such as The Joint Commission.<br>• Manage accurate databases for provider credentialing files, including tracking expiration dates and conducting audits.<br>• Act as a liaison between healthcare providers, managed care organizations, and regulatory agencies to facilitate clear communication.<br>• Handle renewals and appeals related to credentialing errors or provider denials in accordance with state laws.<br>• Identify and implement process improvements to streamline credentialing workflows and enhance efficiency.<br>• Stay informed about changes in healthcare regulations and adjust processes accordingly.
<p>We are seeking an experienced Patient Registration professional to join our dynamic Emergency Department. The ideal candidate will be proficient in managing the flow of patients through the department, efficiently collecting demographic information, and possessing expertise in verifying insurance and managing co-payments.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Register patients upon arrival in the Emergency Department, documenting all necessary demographic and insurance information in a timely and accurate manner.</li><li>Consistently follow department procedures related to registration, including verification of insurance coverage and patient eligibility.</li><li>Collect co-payments and provide clear information to patients about the billing procedures and payment policies.</li><li>Maintain a compassionate demeanor while handling sensitive situations with patients and their families, all while ensuring adherence to privacy and confidentiality laws and regulations.</li><li>Communicate effectively with medical staff to ensure seamless transitions for the patient from intake through treatment.</li><li>Maintaining patient records by updating account information, as needed.</li><li>Assist with other administrative tasks, as needed.</li></ul>
<p>Our client is a highly sought-after Wealth Management firm in Boston and looking to add a Registered Client Service Associate to the team.</p><p><br></p><p>Essential tasks include client account servicing, new account opening, assisting with financial professional transitions, and office administrative duties. Personal career growth initiative, as well as strong collaboration and communication skills, are highly valued.</p><p><br></p><p><br></p>
<p>We are seeking an <strong>Accounts Receivable Clerk</strong> with immediate availability for a <strong>temporary-to-hire position</strong> in the healthcare industry. This role is ideal for someone who is detail-oriented, organized, and committed to ensuring efficient revenue cycle management. The opportunity allows growth in a dynamic work environment while making a meaningful contribution by managing the financial operation integral to patient care services.</p><p><strong>** For immediate consideration, apply and reach out to Julian Sanchez on LinkedIn **</strong></p><p><strong>Responsibilities:</strong></p><ul><li>Handle accounts receivable operations, including billing, collections, and payment applications.</li><li>Accurately process claims related to insurance reimbursements and patient billing.</li><li>Review and resolve discrepancies in payments, account statuses, and documentation.</li><li>Maintain compliance with healthcare industry regulations, processes, and patient confidentiality requirements.</li><li>Utilize healthcare-specific software (e.g., Epic, Cerner, or Meditech) for managing accounts and reporting.</li><li>Collaborate with cross-functional teams to resolve payment issues and streamline workflows.</li><li>Prepare regular aging reports, reconcile accounts, and provide management with timely updates.</li><li>Actively support the revenue cycle team to uphold the accuracy and integrity of financial data.</li><li>Communicate professionally with patients, insurance providers, and internal teams to ensure efficient collection processes.</li></ul>
We are looking for a friendly and efficient Medical Receptionist to join our team in Santa Cruz, California. In this Contract-to-Permanent position, you will play a vital role in ensuring smooth front-office operations and delivering excellent patient care. This role is ideal for someone with strong organizational skills, an attentive demeanor, and a commitment to providing outstanding service in a healthcare setting.<br><br>Responsibilities:<br>• Greet patients and visitors with a welcoming attitude, ensuring a positive first impression.<br>• Schedule and manage patient appointments using Google Calendar and other tools.<br>• Handle patient check-ins and ensure all required documentation is completed accurately.<br>• Respond to phone calls and inquiries, providing information and routing messages as needed.<br>• Maintain the reception area, ensuring it is clean, organized, and orderly.<br>• Assist with basic clerical tasks, including data entry and record-keeping.<br>• Coordinate with medical staff to facilitate seamless office operations.<br>• Utilize basic medical terminology to communicate effectively with patients and healthcare providers.<br>• Ensure confidentiality and compliance with healthcare regulations when handling patient information.<br>• Support additional administrative tasks as needed to ensure the efficiency of the office.
We are looking for a dedicated Customer Experience Specialist to join our team in Elmwood Park, New Jersey. In this long-term contract role, you will play a vital part in enhancing customer satisfaction and operational efficiency. This position offers an exciting opportunity to contribute to the success of our organization through data management, reporting, and collaboration.<br><br>Responsibilities:<br>• Maintain and update organizational systems to ensure accurate and reliable data within the database.<br>• Support the Client Experience team throughout the entire life cycle of work orders, including creation, management, and post-service activities.<br>• Partner with Field Team Leads to monitor work orders in their post-service phase, aiming to streamline the resolution process.<br>• Create and analyze detailed reports to uncover trends in customer behavior, feedback, sales performance, and operational metrics.<br>• Utilize findings from reports to identify areas for improvement and recommend actionable strategies.<br>• Facilitate effective communication via email correspondence to address client inquiries and concerns.<br>• Manage and oversee CRM activities, ensuring data integrity and streamlined workflows.<br>• Provide administrative assistance to support team operations and improve overall efficiency.<br>• Leverage Microsoft Excel to organize, analyze, and present data effectively.
<p>We are offering an exciting opportunity for an Accounts Receivable Supervisor in the healthcare industry, based in ODENTON, Maryland. This positions sits on site and will manage a small team while being hands on with your work. The primary function of this role is to oversee and manage the billing and coding, pre-certification, and credentialing processes. This role is also responsible for maintaining accurate patient records, collecting outstanding payments, and following up with insurance companies.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Oversee and manage the process of obtaining authorization for pain management procedures from insurance companies.</p><p>• Supervise the billing and coding, pre-certification, and credentialing processes.</p><p>• Manage the collection of outstanding account payments and follow up with insurance companies and patient accounts.</p><p>• Maintain up-to-date knowledge of commonly-used concepts, practices, and procedures within the Medical Billing and Medical Insurance field.</p><p>• Ensure all tasks are completed simultaneously and independently with attention to detail and organization.</p><p>• Stay informed about various insurance companies and any relevant changes, keeping management updated.</p><p>• Work towards reducing aged A/R and analyze Explanation of Benefits (EOB’s) and Correspondence to identify zero pays and underpayments.</p><p>• Coordinate with healthcare insurance companies on outstanding medical claims and appeals.</p><p>• Maintain effective communication with the insurance verification team, billing department, and office support staff.</p><p>• Conduct collection actions and provide resolution for complex accounts, providing supporting documentation when necessary</p>
We are looking for a dedicated Sales Support team member to join our team in Woodbridge, New Jersey. This is a long-term contract position that combines both in-office and remote work, offering a hybrid schedule of four days onsite and one day remote. The role involves assisting with sales functions and providing exceptional support to ensure smooth operations.<br><br>Responsibilities:<br>• Provide comprehensive post-sales support to customers, ensuring timely resolution of inquiries and issues.<br>• Handle inbound and outbound sales communications, maintaining strong relationships with clients.<br>• Manage order entry processes accurately and efficiently, meeting deadlines and quality standards.<br>• Collaborate closely with the sales team to address client needs and streamline operations.<br>• Assist with inside sales activities, including account management and follow-ups.<br>• Prepare sales reports and maintain documentation for tracking performance metrics.<br>• Ensure all sales-related data is organized and accessible for team use.<br>• Contribute to the development of strategies to improve sales support processes.<br>• Monitor and analyze customer feedback to identify areas for service improvement.<br>• Support business casual dress code requirements and adhere to high standards.
