<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey. In this role, you will serve as the primary point of contact for customers, ensuring their inquiries are resolved efficiently and with attention to detail. If you thrive in a fast-paced environment and enjoy building relationships while solving problems, this position is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Resolve customer inquiries by troubleshooting product issues and processing warranty claims and return authorizations.</p><p>• Identify opportunities to boost revenue through up-selling and promoting marketing campaigns.</p><p>• Utilize various software platforms, including Navision and ZenDesk, for order entry and customer documentation.</p><p>• Maintain accurate records and documentation in compliance with company procedures.</p><p>• Coordinate with shipping and production teams to ensure timely delivery of products.</p><p>• Assist the Customer Service Manager by preparing written documentation and knowledge-based materials.</p><p>• Maintain a focused and attentive demeanor during interactions with customers and team members.</p><p>• Provide constructive suggestions to improve department processes and efficiency.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in the Metuchen, New Jersey area. In this role, you will act as a knowledgeable resource for customers, providing expert support and solutions related to our products and services. This position offers an opportunity to engage with customers and contribute to the ongoing success of our company.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support and resolve product-related issues, including warranty claims and return authorization processes.</p><p>• Identify opportunities for additional revenue through upselling and promotional marketing initiatives.</p><p>• Utilize multiple software platforms, such as Navision and ZenDesk, to manage order entry and document customer interactions.</p><p>• Maintain organized records and documentation in compliance with company procedures.</p><p>• Collaborate with shipping and production teams to ensure timely delivery of products.</p><p>• Support the Customer Service Manager by creating written materials, responses, and knowledge-based documentation as needed.</p><p>• Handle customer interactions with professionalism and maintain positive relationships with coworkers.</p><p>• Offer suggestions to enhance departmental processes and improve overall efficiency.</p>
We are looking for a proactive and versatile Property Administrator to join our team in Loveland, Colorado. In this long-term contract position, you will play a key role in overseeing the day-to-day operations of affordable housing properties, ensuring smooth management, tenant satisfaction, and effective administrative support. This is an excellent opportunity for individuals who thrive in a dynamic environment and are passionate about contributing to community-focused housing initiatives.<br><br>Responsibilities:<br>• Manage daily property operations, including leasing support, tenant relations, and administrative tasks.<br>• Coordinate light maintenance activities and ensure timely resolution of property-related issues.<br>• Assist in marketing available units through social media platforms and other advertising channels to achieve occupancy goals.<br>• Maintain accurate records of tenant information, lease agreements, and property documentation using Yardi software.<br>• Respond promptly to tenant inquiries and concerns, fostering positive relationships and addressing needs effectively.<br>• Monitor property performance and provide regular updates to the management team.<br>• Ensure compliance with housing regulations and policies while maintaining high standards of service.<br>• Support the implementation of property management strategies to optimize operations and tenant satisfaction.<br>• Collaborate with team members to address challenges and contribute to the overall success of housing initiatives.
We are looking for an experienced Product Manager to join our team in Sandy Springs, Georgia. In this Contract-to-permanent role, you will lead the strategic development and execution of custom applications and APIs, ensuring alignment with business goals and customer needs. This position offers an excellent opportunity to collaborate with cross-functional teams and drive impactful product solutions.<br><br>Responsibilities:<br>• Define and maintain the product vision, strategy, and roadmap for custom applications and APIs.<br>• Identify market opportunities and translate them into actionable product initiatives.<br>• Collaborate with stakeholders to gather and prioritize requirements, ensuring alignment with organizational goals.<br>• Develop user stories, acceptance criteria, and technical specifications for development teams.<br>• Lead cross-functional teams through the Agile product development lifecycle to ensure timely and efficient delivery.<br>• Partner with engineering teams to guarantee technical feasibility and adherence to best practices.<br>• Oversee API lifecycle management, including design, documentation, versioning, and deprecation.<br>• Ensure APIs meet performance, reliability, and security standards while enhancing developer experience.<br>• Coordinate testing, quality assurance, and deployment activities for applications and APIs.<br>• Act as the primary liaison between business and technical teams, providing regular updates to leadership.
We are looking for an Operations Specialist to join our team in Berkeley, California, on a long-term contract basis. This role offers an exciting opportunity to lead and optimize operational processes while managing key systems and platforms. The ideal candidate will bring expertise in order fulfillment, team leadership, and customer service excellence.<br><br>Responsibilities:<br>• Supervise and guide the Dealer and Customer Service Team to ensure exceptional service delivery.<br>• Manage order processing workflows, outbound logistics, and related operational systems.<br>• Utilize platforms such as Amazon Vendor Central and Walmart Supplier Link to oversee B2B operations.<br>• Collaborate with Sales, Marketing, and Operations teams to address and resolve order-related challenges.<br>• Develop team capabilities to handle complex customer and dealer requirements effectively.<br>• Drive process improvements to enhance efficiency and accuracy in operations.<br>• Maintain and update order management systems, ensuring data integrity and seamless operations.<br>• Monitor team performance metrics and implement strategies for continuous improvement.<br>• Coordinate with stakeholders to ensure timely resolution of customer inquiries and issues.<br>• Ensure compliance with company policies and industry standards in all operational activities.
We are looking for an experienced Product Manager to join our team in Alpharetta, Georgia. In this role, you will oversee the development and execution of product strategies, ensuring alignment with client needs and organizational goals. You will play a pivotal role in driving product innovation, fostering client engagement, and collaborating across teams to deliver impactful solutions.<br><br>Responsibilities:<br>• Develop and implement product strategies that emphasize client satisfaction, retention, and engagement from a global perspective.<br>• Manage the customer product roadmap, ensuring timely delivery of new features and updates that address client needs.<br>• Lead initiatives to enhance client relationships by deepening engagement and maximizing the value clients derive from the product.<br>• Act as a strong advocate for clients, ensuring their feedback and requirements are integrated into the product development process.<br>• Conduct regular client meetings, presentations, and demonstrations to keep them informed about updates and new features.<br>• Leverage customer insights to identify opportunities for product enhancements and innovative features.<br>• Collaborate with internal teams to align product roadmaps with client expectations and broader business objectives.<br>• Partner with sales teams to understand client challenges and identify opportunities for tailored product solutions.<br>• Communicate product updates and manage expectations effectively within the team to ensure seamless client experiences.<br>• Support global launch teams in delivering sales enablement materials and ensuring alignment with sales needs.
<p>A housing non-profit organization based in Santa Monica is hiring a Leasing Specialist on a contract basis. This is a 3-4 month position with potential to extend. As the Leasing Specialist, you will qualify applicants for properties, complete necessary paperwork, and work closely with leasing and occupancy specialists.</p><p><br></p><p>Responsibilities include:</p><p>• Pre-qualify applicants according to rules and regulations stipulated by various affordable housing programs including HOME, TCAC, CHRP, RHCP and others.</p><p>• Maintain a firm understanding of Fair Housing laws, local rent control laws and other relevant California statutes, and apply this knowledge during occupancy assignments.</p><p>• Collaboratively work with the rest of the team preparing for program audits to ensure compliance.</p><p>• Manage applicant files and maintain their timely and organized completion, while adhering to confidentiality and privacy regulations.</p><p>• Provide excellent customer service and contribute to team efforts.</p><p>• Participate in the Marketing List effort to effectively promote affordable housing units.</p><p>• Prepare Unit Summary Compliances factoring all regulations and specifics of each unit.</p><p>• Consolidate Section 8 tenants making sure all standards, regulations and protocols are met.</p><p>• Maintain an up-to-date electronic and physical file system through regular filing, scanning, copying, and mailing.</p><p>• Perform other duties as assigned in accordance with our mission to provide affordable housing.</p><p><br></p><p>Prior experience in Leasing and Property Management is essential. Experience with affordable housing is a huge plus. This is a fully onsite role in Santa Monica. Hours are 8-5PM. Pay is based on experience, between $26-28/hr.</p>
<p>We are looking for a dynamic and visionary Head of Product Innovation to join our team in Troy, Michigan. In this Contract-to-permanent position, you will transform groundbreaking ideas into scalable solutions by leading the development of innovative products, technologies, and processes. This role demands a hands-on leader who can manage a team, drive technical creativity, and ensure the successful execution of projects that push boundaries.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement innovation strategies that align with organizational goals, driving the creation of new product platforms and solutions.</p><p>• Lead research, validation, and prototyping of disruptive concepts, ensuring they are viable and scalable.</p><p>• Manage the end-to-end lifecycle of product development, from research and proof-of-concept to testing and deployment.</p><p>• Build and oversee a high-performing team, fostering technical creativity and rapid execution.</p><p>• Integrate emerging technologies such as AI, automation, and next-generation tools to enhance product offerings and operational efficiency.</p><p>• Collaborate with cross-functional teams, including marketing and operations, to ensure seamless product rollouts and alignment with business objectives.</p><p>• Track project performance, set clear KPIs, and maintain alignment on success metrics.</p><p>• Stay ahead of industry trends by scouting global technology landscapes and leveraging insights for competitive advantage.</p><p>• Act as a strategic advisor to leadership, providing recommendations on technology opportunities and resource allocation.</p>
We are looking for a Digital Product Manager to lead the development and execution of innovative digital solutions. This role requires a strategic thinker with a keen eye for user-focused design and an understanding of personalized features. Join our team in Ronkonkoma, New York, to shape the future of digital experiences and drive impactful results.<br><br>Responsibilities:<br>• Develop and implement strategies to deliver cutting-edge digital products, ensuring alignment with long-term business goals.<br>• Collaborate closely with executives to identify digital capabilities and address product-related challenges.<br>• Partner with web designers and developers to create and refine digital solutions that meet client needs.<br>• Design wireframes and mockups to support the creation of user-centered applications and websites.<br>• Translate user feedback into tailored solutions, enhancing product functionality and engagement.<br>• Optimize digital platforms to improve performance, efficiency, and user experience.<br>• Prepare comprehensive technical documentation to ensure clarity and consistency across projects.<br>• Continuously monitor and analyze product performance, driving iterative improvements and innovation.
<p>We are looking for an experienced Data Engineer to lead the development and management of scalable data systems and analytics frameworks. This role is ideal for someone passionate about transforming data into actionable insights that drive business decisions. Based in Nutley, New Jersey, you will play a key role in supporting product, marketing, and operational strategies through robust data solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Design and implement scalable data pipelines and storage solutions to meet organizational needs.</p><p>• Monitor and analyze platform user behavior to uncover insights and identify opportunities for optimization.</p><p>• Build and maintain analytics dashboards and reporting frameworks for internal teams.</p><p>• Develop schemas, models, and data definitions to support core business operations.</p><p>• Oversee instrumentation of data collection across both backend and frontend systems.</p><p>• Provide ad hoc reporting and data support to enhance product and growth initiatives.</p><p>• Ensure data integrity, accuracy, and performance by implementing industry best practices.</p>
<p>Robert Half is looking for a Product Control Consultant.</p><p>Does this sound like you? </p><ul><li>Prepare and analyze daily profit and loss (P& L) reports, ensuring accuracy and alignment with front office expectations</li><li> Reconcile the General Ledger with sub-ledgers, investigate discrepancies, and implement corrective actions.</li><li> Automate and maintain financial reporting processes, including regulatory capital and working capital usage.</li><li>Develop and manage monthly payout calculations and accruals for broker-dealer activities.</li><li>Monitor expense accruals and allocate costs to trading desks based on financial drivers.</li><li>Identify and resolve trade breaks, including preparing journal entries for adjustments.</li></ul>
We are looking for a NetSuite Business Systems Engineer to join our team in Dayton, Ohio. In this long-term contract role, you will play a critical part in managing and optimizing NetSuite and other enterprise systems to ensure seamless operations across the organization. This position is ideal for someone who thrives in a collaborative environment and is passionate about driving system efficiency and data integrity within the manufacturing industry.<br><br>Responsibilities:<br>• Configure and maintain NetSuite roles, workflows, SuiteScript, dashboards, and metrics to support organizational needs.<br>• Develop and implement integrations between NetSuite and other enterprise platforms, ensuring smooth data flows and resolving technical issues.<br>• Analyze business requirements to design system solutions that enhance workflows and processes.<br>• Provide technical expertise in system upgrades, architecture strategy, and data governance.<br>• Document system configurations, processes, and architecture to maintain clear and accessible records.<br>• Collaborate with IT leadership and cross-functional teams to uphold IT policies and ensure business continuity.<br>• Support training initiatives by creating documentation and guiding users on system functionalities.<br>• Identify opportunities for process improvements and lead change management efforts to implement solutions.<br>• Troubleshoot system issues and provide timely resolutions to minimize disruptions.<br>• Assist with team development by sharing knowledge and promoting best practices.
We are looking for an experienced Chief Financial Officer (CFO) to shape the financial strategy and operations of a rapidly growing, tech-driven organization. This is a unique opportunity to join as the first in-house finance expert, working closely with leadership to drive operational efficiency, create compelling investor narratives, and ensure sustainable growth. If you thrive in fast-paced environments and enjoy building financial frameworks from the ground up, this role is ideal for you.<br><br>Responsibilities:<br>• Develop and implement operational finance strategies, including vendor selection and management of partnerships with accounting firms, banking services, and software providers.<br>• Oversee accounting functions, ensuring accurate bookkeeping, payroll administration, and compliance with equity tracking processes.<br>• Create and manage operating budgets, payment cycles, and financial planning frameworks to support business units.<br>• Build dynamic financial models to enable scenario planning, forecasting, and growth strategy development.<br>• Craft compelling financial narratives for investor presentations and fundraising efforts, translating business performance into impactful storylines.<br>• Establish and monitor key financial metrics such as gross margin, burn rate, and customer acquisition costs to inform strategic decisions.<br>• Advise on pricing strategies for monetization structures, including SaaS models, licensing, and revenue-sharing partnerships.<br>• Collaborate with leadership to provide insights and recommendations on financial decisions related to hiring, product roadmaps, and other strategic initiatives.<br>• Partner with cross-functional teams to align financial operations with broader organizational goals.<br>• Stay informed on market trends and competitive dynamics within fintech, commerce, and AI sectors to align financial strategies with investor expectations.
We are looking for an experienced leader to oversee market research initiatives and provide strategic insights that drive business decisions. This role requires a deep understanding of data visualization, clinical trial operations, and productivity analysis to support organizational goals. Based in Montvale, New Jersey, this position offers an opportunity to shape research strategies and deliver impactful results.<br><br>Responsibilities:<br>• Lead the development and execution of market research strategies to support organizational objectives.<br>• Create charts, graphs, and other visualizations to present complex data in an accessible format.<br>• Oversee clinical trial operations to ensure alignment with research objectives and compliance standards.<br>• Manage facility-related research to improve operational efficiency and resource allocation.<br>• Analyze productivity metrics to identify opportunities for optimization and growth.<br>• Collaborate with stakeholders to provide actionable insights derived from research findings.<br>• Evaluate medical coverage trends as part of comprehensive market analysis efforts.<br>• Develop reports and presentations that effectively communicate research results to executive leadership.<br>• Maintain awareness of industry trends and best practices to ensure innovative approaches to market research.<br>• Mentor and guide team members to enhance their skills and contribute to project success.
We are looking for a skilled Pricing Analyst to join our team in Denver, Colorado. This role is critical in developing and implementing pricing strategies that align with organizational goals, ensuring profitability, and supporting client engagement management. As a key contributor, you will leverage financial modeling and analytics to inform decision-making and enhance pricing solutions.<br><br>Responsibilities:<br>• Design and execute competitive pricing strategies to align with organizational objectives and drive profitability.<br>• Develop financial models to evaluate pricing proposals and provide innovative solutions.<br>• Conduct detailed profitability analyses for client engagements and timekeepers to support strategic planning.<br>• Perform sensitivity analyses to assess the impact of pricing decisions and identify key risks.<br>• Collaborate with attorneys to implement effective budgeting and matter management strategies.<br>• Monitor and evaluate alternative fee arrangements (AFAs) and client budgets for profitability.<br>• Assist with annual timekeeper rate setting by providing benchmarking data and competitive intelligence.<br>• Maintain accurate rate structures for timekeepers, clients, and matters within financial systems.<br>• Support the preparation of pricing components for client RFPs, pitches, and proposals.<br>• Create and deliver reports and visualizations on profitability, rates, and pricing metrics using business intelligence tools.
<p>This long-term contract position is ideal for a detail-oriented individual who excels in managing customer accounts, coordinating workflows, and fostering resolution for customer inquiries. The role requires exceptional organizational skills and the ability to collaborate with stakeholders to deliver high-quality service.</p><p><br></p><p>Responsibilities:</p><p>• Oversee the management of customer accounts, ensuring accurate and timely handling of requests and complaints.</p><p>• Coordinate and prioritize daily tasks for the account management team to meet service level objectives.</p><p>• Monitor departmental metrics and workflow indicators, reporting on transaction volumes and progress.</p><p>• Prepare detailed reports and dashboards to provide insights into team performance and operational efficiency.</p><p>• Collaborate with vendors, stakeholders, and management to resolve complex customer issues effectively.</p><p>• Recommend improvements to business processes, metrics tracking, and team training programs.</p><p>• Handle escalated customer calls, billing inquiries, and claims resolution with professionalism.</p><p>• Support team operations by assisting with enrollment, invoicing, fulfillment, and other related tasks.</p><p>• Ensure compliance with organizational procedures while delivering exceptional customer support.</p>
We are looking for a detail-oriented Transaction Coordinator to join our team in Seattle, Washington. This long-term contract position requires a proactive individual who can manage administrative tasks and ensure smooth operations during property transactions. The ideal candidate will work closely with various teams to provide support and streamline processes.<br><br>Responsibilities:<br>• Oversee the completion, organization, and distribution of all necessary paperwork throughout the transaction process.<br>• Collaborate with the Legal team to monitor compliance and ensure adherence to regulations.<br>• Request and track earnest money deposits and releases, maintaining accurate records.<br>• Update Salesforce diligently to keep internal systems current with correct information.<br>• Address and resolve issues promptly, offering solutions to overcome challenges.<br>• Propose creative ideas to improve the property acquisition experience and enhance efficiency.<br>• Coordinate with Accounting to verify deposits and remaining funds are paid accurately and on time, reviewing closing statements for precision.<br>• Manage the title and escrow process to ensure timely progression.<br>• Facilitate the due diligence period and provide necessary support.<br>• Work closely with Underwriting, Acquisitions, and Realtor Partners to align efforts.
We are looking for a dedicated Service Desk Analyst I to join our team in Nashville, Tennessee. In this long-term contract role, you will provide exceptional technical support and customer service to end users, ensuring smooth operations within a dynamic manufacturing environment. If you have a passion for troubleshooting, problem-solving, and delivering top-notch assistance, we encourage you to apply.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve hardware, software, and mobile device-related issues.<br>• Troubleshoot and diagnose problems with laptops, PCs, iOS devices, and other computing equipment.<br>• Deliver excellent customer service by communicating effectively with users and ensuring timely resolution of their issues.<br>• Collaborate with team members to document and review technical solutions and processes.<br>• Assist with deploying new equipment, including laptops and mobile devices, within the production environment.<br>• Maintain and update ITSM systems to track and manage user support requests.<br>• Train end users on system functionalities and best practices to improve overall efficiency.<br>• Conduct quality checks to ensure all technical solutions meet established standards.<br>• Monitor and respond to service desk inquiries while prioritizing tasks based on urgency.<br>• Support REST API integrations and troubleshoot related technical challenges.
We are looking for a detail-oriented Pricing Analyst to join our services team in Minneapolis, Minnesota. This role requires a strong analytical mindset and a passion for uncovering actionable insights from financial and market data. The ideal candidate will play a key role in shaping pricing strategies and supporting decision-making through data-driven solutions.<br><br>Responsibilities:<br>• Analyze internal and external data to identify trends and opportunities that enhance strategic rate setting and pricing processes.<br>• Provide support for existing and new data models by validating inputs and conducting detailed analyses.<br>• Create competitive intelligence reports and present findings using clear data visualizations.<br>• Examine historical financial data to develop pricing strategies tailored to specific practice areas and methodologies.<br>• Gather information on key project components to address client pricing requirements and requests.<br>• Assist in the collection and validation of internal data for competitive intelligence and survey reporting.<br>• Contribute to the development of tools, templates, and procedures designed to improve pricing workflows across the organization.<br>• Collaborate with external vendors to confirm and validate data while evaluating investment decisions.<br>• Conduct research and benchmarking on legal pricing trends across various markets and practice areas.<br>• Monitor and report on industry-wide rate trends to inform strategic decision-making.
We are looking for a dedicated Service Desk Analyst to join our team on a long-term contractual basis in Nashville, Tennessee. In this role, you will provide exceptional technical support and customer service to ensure smooth operations within a manufacturing environment. Your expertise in troubleshooting, communication, and problem-solving will play a key role in supporting end users and maintaining system functionality.<br><br>Responsibilities:<br>• Provide first-level technical support to resolve hardware, software, and network issues for end users in a timely manner.<br>• Deliver exceptional customer service by addressing inquiries and resolving technical problems effectively.<br>• Troubleshoot and resolve issues related to laptops, mobile devices, and computer hardware.<br>• Assist with deploying and configuring PCs, operating systems, and mobile devices.<br>• Support ITSM processes and maintain accurate documentation of incidents and resolutions.<br>• Collaborate with team members to identify and implement improvements to service desk operations.<br>• Conduct training sessions for users to enhance their understanding of technical systems and processes.<br>• Review and maintain quality standards for technical support and customer interactions.<br>• Utilize REST API tools and other resources to provide advanced technical assistance.<br>• Provide production support within the manufacturing environment, ensuring minimal disruption to operations.
