<p>We are looking for an experienced Commercial Loan Operations Manager to lead daily loan servicing and administrative functions in Twin Cities, Minnesota. This role oversees operational quality, team performance, and service delivery for commercial lending activities while supporting broader departmental goals. The ideal candidate brings strong leadership skills, deep knowledge of loan operations, and a consistent focus on compliance, accuracy, and process improvement.</p><p><br></p><p>Responsibilities:</p><p>• Lead the day-to-day execution of loan operations activities, ensuring work is completed accurately, on schedule, and in line with established service expectations.</p><p>• Guide, coach, and support team members through goal setting, regular feedback, performance discussions, and ongoing development planning.</p><p>• Assess staffing needs and participate in hiring, onboarding, and training efforts to build a capable and well-prepared loan operations team.</p><p>• Direct departmental workflows related to loan boarding, servicing, documentation, reporting, and quality control to maintain efficient and reliable operations.</p><p>• Track service levels, review exception and quality patterns, and partner with leadership to address root causes and strengthen operational performance.</p><p>• Maintain adherence to bank policies and applicable federal and state regulations by overseeing controls, audit readiness, and timely resolution of identified issues.</p><p>• Review and process complex commercial loan transactions, including modifications, renewals, refinances, extensions, and other servicing requests requiring detailed operational oversight.</p><p>• Prepare and evaluate loan documentation to confirm alignment with credit standards, legal requirements, compliance expectations, and internal procedures.</p><p>• Support system enhancements, product rollouts, and operational updates by coordinating with cross-functional teams, assisting with implementation activities, and reinforcing user training.</p><p>• Recommend and implement process improvements that enhance service quality, increase efficiency, and support the evolving needs of internal and external customers.</p>
<p>We are looking for an experienced agricultural and commercial lending professional to grow client relationships and expand loan and deposit business for a growing commercial bank in southwest Minnesota. This role focuses on developing new business, advising clients on financing solutions, and managing a portfolio with sound credit judgment and disciplined pricing. The ideal candidate brings ag industry knowledge, consultative sales ability, and a proven record of building long-term relationships within the agriculture and business community.</p><p><br></p><p>Responsibilities:</p><p>• Develop new lending and deposit opportunities by building relationships with agricultural businesses, commercial clients, and referral sources across the market.</p><p>• Create tailored financing strategies by assessing client goals, identifying needs, and presenting lending solutions that align with both client objectives and bank expectations.</p><p>• Lead the full business development cycle, including market outreach, meeting preparation, discovery conversations, proposal development, negotiation, and closing.</p><p>• Evaluate credit requests to confirm appropriate structure, purpose, risk profile, and pricing in accordance with established lending standards.</p><p>• Oversee an assigned portfolio by maintaining strong client contact, reviewing performance, and ensuring ongoing adherence to credit quality expectations.</p><p>• Expand existing relationships through cross-functional coordination and partner referrals that deepen client engagement and increase account value.</p><p>• Monitor agricultural market conditions, including commodity trends, land values, agronomy factors, and borrower financial performance, to support risk assessment and client advisory efforts.</p><p>• Represent the organization in the local agriculture and business community through industry events, networking activities, and volunteer involvement to strengthen market presence.</p>
We are looking for an attorney to join our in-house legal team in Baton Rouge, Louisiana and provide day-to-day counsel for mortgage servicing and default-related matters across a national portfolio. This role supports a financial services organization focused on complex residential loan administration and requires close collaboration with servicing teams, external law firms, investors, and borrowers. The position offers a hands-on opportunity to advise on operational risk, document review, and legal strategy in a business-facing environment.<br><br>Responsibilities:<br>• Advise internal stakeholders on legal issues tied to mortgage servicing, default administration, foreclosure activity, and distressed loan matters in multiple jurisdictions.<br>• Partner with external counsel to oversee foreclosure, bankruptcy, litigation, and related proceedings, ensuring timely updates and well-supported legal strategies.<br>• Evaluate borrower disputes, default scenarios, settlement paths, and loan resolution matters to identify risk and recommend practical next steps.<br>• Research federal and state laws affecting servicing operations and translate legal requirements into actionable guidance for business teams.<br>• Review, revise, and negotiate agreements such as settlements, servicing-related documents, purchase agreements, and other legal instruments to protect company interests.<br>• Conduct secondary legal review of business documents to confirm that contractual terms align with operational needs, compliance obligations, and risk standards.<br>• Monitor potential legal, regulatory, financial, and operational exposure and communicate clear recommendations to decision-makers.<br>• Build productive relationships with outside attorneys nationwide, coordinating on case strategy, deadlines, hearings, and overall matter management.<br>• Participate in hearings, trials, and other proceedings when needed, including travel to support legal matters in various locations.<br>• Assist with escalated servicing and borrower matters that require nuanced legal analysis and close coordination with internal teams.
<p>Consumer Collections Representative (Loss Mitigation) - Mortgage Services</p><p><br></p><p>📍 <strong>Location:</strong> Tempe, AZ (100% On-Site)</p><p>💲 <strong>Pay:</strong> $22.00/hour</p><p>📝 <strong>Employment Type:</strong> Full-Time | Temp-to-Hire</p><p>🏢 <strong>Industry:</strong> Mortgage & Financial Services</p><p><br></p><p>Build Your Career in Financial Services</p><p>Robert Half is hiring a <strong>Consumer Collections Representative (Loss Mitigation)</strong> for a growing national mortgage company in Tempe, AZ.</p><p><br></p><p>This is an excellent opportunity for candidates with customer service or call center experience who are looking to grow their career in the financial services industry. You'll receive paid training, work a consistent full-time schedule, and gain access to long-term career advancement opportunities. Upon permanent hire, employees may become eligible for a comprehensive benefits package.</p><p><br></p><p>Why Join Us?</p><p>✅ Paid training provided</p><p>✅ Full-time, stable schedule</p><p>✅ Career growth opportunities within financial services</p><p>✅ Supportive team environment with ongoing coaching and development</p><p>✅ Temp-to-hire opportunity with long-term potential</p><p>✅ Modern, professional call center environment</p><p> </p><p>About the Role</p><p>As a <strong>Loss Mitigation Collections Representative</strong>, you will assist mortgage customers who are experiencing financial hardship and are behind on their mortgage payments.</p><p>You'll handle both inbound and outbound calls, gather financial information, and help customers understand potential repayment or mortgage assistance options. Success in this role requires strong communication skills, professionalism, empathy, and attention to detail.</p><p><br></p><p>What You'll Do</p><ul><li>Handle high-volume inbound and outbound calls regarding delinquent mortgage accounts</li><li>Speak professionally and empathetically with customers about past-due mortgage payments</li><li>Collect and document customer financial information accurately</li><li>Educate customers on available repayment plans and potential financial assistance options</li><li>Maintain detailed records of customer interactions and account activity</li><li>Follow all company compliance, quality, and customer service standards</li><li>Participate in ongoing training, coaching, and performance development programs</li></ul><p>Schedule</p><p>Full-Time | 40 Hours per Week</p><p><strong>Monday-Friday</strong></p><ul><li>Spring/Summer Hours: 9:00 AM - 6:00 PM</li><li>Fall/Winter Hours: 10:00 AM - 7:00 PM</li></ul><p>Monthly Saturday Rotation (Required)</p><ul><li>One half-day Saturday per month</li><li>Typical hours: 7:00 AM - 11:00 AM or 8:00 AM - 12:00 PM</li></ul>
<p><em>The salary range for this position is $85,000-$100,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected].</em></p><p> </p><p>Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? </p><p> </p><p><strong><u>Job Description:</u></strong></p><p>Prepares and reviews master agreements and supporting documentation for various lease and loan products. Facilitates communications among various parties, such as credit officers, sales, legal, etc. in order to promptly resolve documentation issues. Has excellent analytical, verbal and written communications skills and is comfortable in communications with associates and clients. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Accurate and timely preparation of documentation, insurance requirements, UCC’s, etc., including verification of economics of transaction, tailored to specifications and requirements of specific transactions. Processing lease and loan transactions on the lease & loan servicing system for funding and booking. Prepare loan and lease packages including the verification of calculations, rates, signatures and dates on each document, obtaining subordination agreements (when applicable) and filing UCC financing statements. Assures all documents are complete and in package prior to funding. </li><li>Assist other analysts with documentation guidance, preparation and review. Provide guidance and coordination for contract fundings. </li><li>Act as the subject matter expert for DocuSign/eOriginal tool. </li><li>Liaison between various departments across the Company, including Sales Managers, Inside Sales, Customers, Internal Groups, and Vendors regarding transaction status, receipt of executed documentation, supplier invoices, lien searches, researching and clarifying information and problem resolution. </li><li>Responsible for building and maintaining strong relationship with Sales Associates and Customers regarding documentation and relationship issues and handling of Customers’ inquiries and concerns. </li><li>Communication with suppliers regarding invoice-funding status, purchase order and account reconciliation. </li><li>Proper maintenance of pending files, including documentation, UCC’s, insurance and follow-up for UCC, titles and other documents. </li></ul>
<p><strong>Housing Navigator</strong></p><p><strong>Brief Job Description</strong></p><p>We are seeking a Housing Navigator to help clients identify, secure, and maintain stable housing. This role involves working with clients, landlords, and community partners to remove barriers to housing placement.</p><p><strong>Responsibilities</strong></p><ul><li>Assess client housing needs and eligibility</li><li>Identify housing options and assist with applications</li><li>Build relationships with landlords and housing providers</li><li>Support clients with move-in planning and housing stabilization</li><li>Track housing placements and maintain case documentation</li><li>Coordinate with internal teams and community agencies</li></ul>
<p><strong>Housing Navigator</strong></p><p><strong>Brief Job Description:</strong></p><p>The Housing Navigator helps individuals and families identify, secure, and maintain stable housing by connecting them with resources, landlords, and support services.</p><p><strong>Responsibilities:</strong></p><ul><li>Assess client housing needs and develop housing plans</li><li>Identify available housing options and community resources</li><li>Build relationships with landlords and housing providers</li><li>Assist clients with applications, documentation, and move-in processes</li><li>Coordinate supportive services to promote housing stability</li><li>Maintain case notes and track client outcomes</li></ul>