<p>We are looking for an experienced Security Compliance Consultant to join our team on a long-term contract basis in Columbia, South Carolina. This role is essential for supporting compliance efforts related to Department of Defense (DoD) research initiatives, with a strong emphasis on security architecture and governance in a Microsoft 365 cloud environment. The ideal candidate will bring expertise in cybersecurity, compliance frameworks, and strategic implementation to ensure alignment between technical controls and institutional objectives.</p><p><br></p><p>Responsibilities:</p><p>• Oversee compliance initiatives related to CMMC Department of Defense (DoD) requirements, performing gap analyses and developing remediation strategies.</p><p>• Conduct security architecture reviews and risk assessments to identify vulnerabilities and recommend solutions.</p><p>• Implement and manage access controls, identity management, and data protection measures in alignment with compliance standards.</p><p>• Provide expert guidance on secure system design, including cloud and on-premises environments.</p><p>• Support transitions in network infrastructure, including migrations from Palo Alto to Fortinet firewalls.</p><p>• Assess and enhance security configurations within Microsoft 365, focusing on identity management and role-based access control.</p><p>• Develop and maintain comprehensive security documentation, including policies, procedures, and System Security Plans (SSPs).</p><p>• Collaborate with internal teams and external consultants to translate compliance requirements into actionable technical solutions.</p><p>• Communicate effectively with stakeholders across technical and non-technical domains, ensuring clarity and alignment.</p><p>• Support leadership in decision-making processes related to security and compliance strategies.</p>
<p>Job Duties and Responsibilities:</p><p>• Develop and maintain simple to complex Workday reports, including matrix and composite reports, utilizing Workday Report Writer and Report Designer</p><p>• Deliver meaningful metrics, trends and analytical insights via Workday reporting and dashboards</p><p>• Analyze, design and build new custom reports using standard Workday reporting functionality (ex: Report Writer, Calculated Fields)</p><p>• Ensure custom reports function as designed based on business requirements</p><p>• Provide support for existing custom reports in Workday</p><p>• Ability to document the report function and design to facilitate maintenance</p><p>• Participate in report reviews, including understanding and ensuring security and data privacy standards</p><p>• Provide analysis of impacts to reporting based on new releases or updates to system functionality and recommend/apply changes</p><p><br></p><p>Preferred Knowledge, Skills and Abilities:</p><p>• Proficiency in Workday HCM report writing (advanced Workday Report Writer and Calculated Fields)</p><p>• Analytical, mathematical and problem-solving skills</p><p>• Ability to understand the business requirements, user needs and translate them into operational requirements</p><p>• Ability to collect, organize, analyze and disseminate significant amounts of information with attention to detail and accuracy</p><p>• Proven ability to perform with a high degree of accuracy and with highly confidential data</p><p>• Working knowledge of HR/Finance information systems, including experience in designing, building and testing reports in various HR/Finance applications</p><p>• Ability to prioritize workload and execute tasks independently, providing timely follow-up and resolution</p><p>• Strong problem solving, troubleshooting and analytical skills </p><p><br></p><p>Qualifications:</p><p>• Bachelor’s Degree or equivalent experience in reports management</p><p>• Workday experience or training preferred</p><p>• 2+ years of experience with HR/Finance applications and report development tools such as Business Objects, Crystal, and Workday Report Writer</p><p>• HR/Finance functional experience preferred</p>
<p>Provides comprehensive design, installation, project management, maintenance, testing, and support at the highest level for all hosted applications and elements of the global I/T infrastructure. Assists in planning, organizing, and controlling the activities of the hosting team. Consults with I/T leadership, internal stakeholders, and external customers to resolve complex hosting-related technical problems. Oversees new hardware, software, and hosting site installations, upgrades, and troubleshooting efforts. Reviews and acts on daily quality assurance and diagnostic support for hosted infrastructure at both internal and commercial hosting sites. Receives minimal supervision and serves as a technical leader for other team members. Acts as project manager for hosting projects, installations, and support initiatives, and serves as <strong>Manager, Datacenter Operations</strong> as requested.</p><p><br></p><p><strong>Duties and Responsibilities</strong></p><ol><li>Maintain and support global web solutions utilizing IIS, Apache, Tomcat, JRUN, ColdFusion, .NET, HTML, ASP, PERL, Microsoft tools, and various web server and DBMS platforms.</li><li>Partner with client management, global technology developers, and external customers to design and implement complex hosted applications across existing and new infrastructure.</li><li>Assist in scheduling, designing, upgrading, and maintaining scalable systems supporting internal and commercial hosting initiatives; provide hands-on support as needed.</li><li>Build, configure, and support hardware and software on Windows and Linux/Unix servers to enable deployment of global hosted applications.</li><li>Lead troubleshooting and provide advanced technical support for global hosted applications to developers, publishers, external customers, and internal teams.</li><li>Develop and guide scripting efforts to automate, monitor, and manage the global hosting environment.</li><li>Collaborate with commercial outsource providers to build, modify, tune, and support infrastructure for hosted applications.</li><li>Direct the collection and analysis of performance data on web infrastructure and recommend improvements.</li><li>Ensure adherence to security standards to protect company and client information assets at all times.</li><li>Perform other duties as assigned.</li></ol><p><br></p><p><br></p><p><br></p>
We are looking for an experienced Database Administrator to join our team on a contract basis in New Haven, Connecticut. In this role, you will oversee the full lifecycle management of database systems, ensuring optimal performance, security, and reliability. The ideal candidate will bring expertise in DB2 Z/OS, DB2, and other database management platforms, along with a strong background in scripting and stored procedures.<br><br>Responsibilities:<br>• Manage and maintain database systems including DB2 Z/OS, DB2, and Snowflake to ensure efficiency and reliability.<br>• Utilize database management tools such as VI Editor (Linux), Cron scheduling, and Mainview for effective database operations.<br>• Develop and optimize stored procedures within relational database environments for enhanced performance.<br>• Perform performance tuning and troubleshooting to address database issues and improve system functionality.<br>• Monitor database security and implement measures to safeguard sensitive information.<br>• Collaborate with other teams to ensure seamless integration and operation of database systems.<br>• Create and maintain documentation for database processes, configurations, and standards.<br>• Conduct regular backups and recovery operations to minimize data loss.<br>• Stay updated on industry trends and advancements to incorporate best practices into database management.
We are looking for a highly skilled Systems Administrator to join our team in Boerne, Texas. This role requires a proactive individual with expertise in managing diverse operating systems, ensuring system security, and driving automation processes. The ideal candidate will possess strong technical knowledge, excellent problem-solving skills, and a commitment to maintaining robust and secure IT infrastructure.<br><br>Responsibilities:<br>• Oversee the administration and maintenance of multiple operating systems, including Windows Server, Windows 10/11, Linux, macOS, and Chrome OS.<br>• Manage endpoint protection and deployment tools such as Microsoft Intune, Jamf Pro, and Active Directory.<br>• Ensure the security of IT systems by addressing vulnerabilities, performing malware remediation, and implementing hardening measures.<br>• Develop and maintain backup procedures to safeguard data and support disaster recovery plans.<br>• Configure and manage enterprise virtualization platforms, such as VMware vSphere.<br>• Collaborate with teams to provide advanced troubleshooting for network protocols and system issues.<br>• Automate processes and reporting using PowerShell and other scripting languages to enhance efficiency.<br>• Provide expert support for messaging services, including Microsoft 365, Exchange Online, and Google Admin Console.<br>• Monitor and maintain network-attached devices, ensuring optimal functionality.<br>• Deliver documentation, reporting, and technical training to support organizational goals.
<p>We are looking for an experienced Application Support Engineer to ensure the seamless operation and reliability of gaming applications and systems. In this role, you will focus on troubleshooting, monitoring, and resolving production issues while collaborating with cross-functional teams to maintain optimal system performance. As part of a long-term contract to hire position (6-month CTH), you will play a pivotal role in delivering a stable and enjoyable gaming experience. This role will be fully onsite in Las Vegas, NV. </p><p><br></p><p>Responsibilities:</p><p>• Monitor live gaming applications to ensure they operate efficiently and maintain high availability.</p><p>• Investigate and resolve incidents and service requests promptly while adhering to defined service level agreements.</p><p>• Collaborate with development and operations teams to deploy updates, patches, and configuration changes effectively.</p><p>• Perform root cause analyses on recurring issues and recommend solutions to prevent future occurrences.</p><p>• Manage ticket queues, prioritize tasks, and provide regular status updates to stakeholders.</p><p>• Support integrations, APIs, and backend services related to gaming systems.</p><p>• Develop and maintain system documentation, troubleshooting guides, and operational runbooks.</p><p>• Participate in on-call rotations to handle critical incidents and after-hours support.</p><p>• Assist with managing system environments, coordinating releases, and ensuring smooth change control processes.</p><p>• Deliver outstanding technical support to internal teams and external partners to resolve issues efficiently.</p>
<p>The Systems Administrator maintains and administers computer networks and equipment to ensure optimal performance in and fast recovery from emergency situations. The incumbent ensures effective provisioning, installation, configuration, operation, and maintenance of systems hardware and software, and related infrastructure.</p><p><strong>Responsibilities:</strong></p><ul><li>Install, configure, and maintain servers, network equipment, and other technology infrastructure.</li><li>Monitor system performance, identify and troubleshoot issues, and ensure system uptime and reliability.</li><li>Manage user accounts, permissions, and access controls to maintain security.</li><li>Implement and oversee data backup, restore, and disaster recovery processes.</li><li>Apply operating system and software updates, patches, and security configurations.</li><li>Collaborate with IT and business teams to support technology initiatives and deploy new solutions.</li><li>Maintain documentation for system configurations, procedures, and troubleshooting guidelines.</li></ul><p><br></p>
<p>We are looking for a Systems Administrator to help drive technology modernization and operational excellence. We are seeking IT professionals with a strong background in systems administration or infrastructure operations, eager to support mission-critical initiatives and grow into senior infrastructure roles.</p><p><strong>Qualifications:</strong></p><ul><li>2–5 years of experience in systems administration or infrastructure operations; helpdesk/NOC backgrounds with relevant exposure also considered. (Based on general knowledge)</li><li>Proven expertise in Linux system administration. (Based on general knowledge)</li><li>Familiarity with enterprise infrastructure, including storage, virtualization, and networking. (Based on general knowledge)</li><li>Hands-on experience with monitoring systems such as Zabbix, Grafana, or Prometheus. (Based on general knowledge)</li><li>Basic scripting skills (e.g., Bash, Python) and a strong interest in further developing automation capabilities. (Based on general knowledge)</li><li>Excellent written communication for documentation and process development. (Based on general knowledge)</li><li>Ability to respond quickly and decisively during support rotation and system issues. (Based on general knowledge)</li><li>Comfortable leveraging AI tools for troubleshooting, documentation, and automation with a disciplined approach to validating outputs. (Based on general knowledge)</li><li>Growth mindset: eagerness to learn, develop, and advance into senior infrastructure roles over time. (Based on general knowledge)</li></ul><p><br></p>
<ul><li>Design, build, and maintain CI/CD pipelines for application and infrastructure deployments</li><li>Automate infrastructure using Infrastructure as Code (Terraform, CloudFormation, ARM, etc.)</li><li>Manage and optimize cloud environments (AWS, Azure, or GCP)</li><li>Support containerized platforms using Docker and Kubernetes</li><li>Monitor system performance, availability, and reliability</li><li>Implement logging, monitoring, and alerting solutions</li><li>Improve system security, resiliency, and disaster recovery processes</li><li>Collaborate with development teams to streamline build and release processes</li><li>Troubleshoot production issues and support incident response</li><li>Maintain documentation, runbooks, and operational standards</li></ul><p><br></p><p><br></p>
Position: Network Engineer<br>Location: Kansas City, MO - Onsite<br>Salary: up to $120,000 plus exceptional benefits<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br><br>Join a forward-thinking IT team where your ideas will directly impact the organization’s success. If you’re passionate about technology, eager to grow, and ready to take on new challenges, we’d love to hear from you.<br><br>About the Role:<br>Our client is seeking a Network Engineer with a strong foundation in both network administration and systems administration to join a dynamic and collaborative IT team. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving complex problems, and is eager to take ownership of projects involving new and emerging technologies.<br>What You’ll Do:<br> • Design, implement, and maintain secure and scalable network infrastructure (routing, switching, firewalls, segmentation).<br> • Support and administer Windows and/or Linux-based systems, including patching, performance tuning, and backup strategies.<br> • Lead IT infrastructure projects from concept to completion, often involving unfamiliar or cutting-edge technologies.<br> • Collaborate with cross-functional teams and communicate effectively with technical and non-technical stakeholders, including executive leadership.<br> • Troubleshoot and resolve complex network and system issues, ensuring minimal downtime and optimal performance.<br> • Maintain documentation for systems, networks, and processes to support operational continuity and knowledge sharing.<br> • Contribute to the development and enforcement of IT policies, procedures, and best practices.<br>What We’re Looking For:<br> • Hybrid skill set: Strong network engineering background with solid systems administration experience.<br> • Project leadership: Ability to take initiative and lead infrastructure projects independently.<br> • Team player: Works well in a collaborative environment and supports team success.<br> • Strong communicator: Comfortable interacting with executives and business leaders.<br> • Problem solver: Brings a “can-do” attitude and a willingness to figure things out.<br>Preferred Qualifications:<br> • 5+ years of experience in network and systems administration roles.<br> • Hands-on experience with firewalls, switches, routers, and network segmentation.<br> • Familiarity with virtualization (VMware, Hyper-V), cloud platforms (Azure, AWS), and scripting (PowerShell, Python).<br> • Certifications such as CCNP, CompTIA Network+, or Microsoft certifications are a plus.<br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654 or mobile: 515-771-8142. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
We are looking for an experienced Systems Engineer to join our team in Jacksonville, Florida. This role requires a skilled individual with attention to detail to analyze customer needs, design system solutions, and ensure seamless integration. You will play a key part in driving technical excellence and delivering high-quality outcomes for our clients.<br><br>Responsibilities:<br>• Generate requirements traceability matrices based on customer specifications, statements of work, or other documentation.<br>• Design system architecture solutions by leveraging a broad understanding of hardware and software capabilities.<br>• Provide project updates and address engineering issues during Systems Engineering Technical Review events and In-Progress Reviews.<br>• Conduct both early-stage testing on pre-release products and on-site testing at customer locations.<br>• Oversee the installation and testing processes at customer sites, providing regular status reports.<br>• Collaborate with the marketing team to develop accurate and detailed technical proposals and responses to Requests for Information (RFIs).<br>• Estimate the level of effort required for training device development based on customer needs.<br>• Ensure the proper handling and safekeeping of government-furnished equipment and materials.<br>• Perform additional tasks as required to support project and organizational goals.
<p>We are looking for a skilled Software Engineer IV to join our team in Boca Raton, Florida. This long-term contract position offers an exciting opportunity to work on cutting-edge cloud-native architecture and enterprise services platforms. You will play a vital role in designing, developing, and optimizing secure, scalable middleware solutions while contributing to the overall evolution of our systems.</p><p><br></p><p><strong>6 month contract with option for extension. </strong></p><p><br></p><p>Responsibilities:</p><p>• Develop and implement high-performance C++ services using modern standards to ensure scalability and efficiency.</p><p>• Design and manage cloud-native microservices within Kubernetes, focusing on optimization and resource allocation in Azure.</p><p>• Collaborate with architects and security teams to ensure platform compliance and implement "Security by Design" principles.</p><p>• Build and maintain RESTful APIs and middleware interfaces to facilitate seamless data exchange across applications.</p><p>• Monitor, troubleshoot, and improve production systems, ensuring high availability and performance.</p><p>• Lead technical discussions and provide guidance to entry level developers to foster a culture of innovation and excellence.</p><p>• Execute full lifecycle development, including requirements gathering, automated testing, and deployment through CI/CD pipelines.</p><p>• Partner with DevOps and Site Reliability Engineering teams to enhance system reliability and scalability.</p><p>• Stay up-to-date with industry trends and integrate emerging technologies into existing systems.</p><p>• Optimize database performance and integrate relational and NoSQL databases into the platform.</p>
<p><strong>Web Development Manager</strong></p><p><strong>Overview</strong></p><p>This is a new role focused heavily on <strong>website maintenance, redevelopment, and stabilizing existing web platforms</strong>. </p><p><strong>Top Technical Requirements</strong></p><ul><li>Strong experience developing <strong>JavaScript</strong> and <strong>PHP</strong> applications.</li><li>Experience with <strong>Oracle</strong> and <strong>MySQL</strong> databases.</li><li>knowledge of <strong>Linux</strong> environments.</li><li>Some <strong>back-end programming experience</strong> (any relevant language).</li><li>Familiarity with <strong>HTTP</strong>, compliance considerations, and general web architecture.</li><li><strong>5+ years</strong> of relevant web development experience.</li></ul><p><strong>Team Structure</strong></p><ul><li>Role sits within the <strong>Enterprise Technology Team</strong> (~20 people; ~15 technical).</li><li>No direct reports.</li><li>Heavy collaboration with internal teams for web development and maintenance initiatives.</li></ul><p><strong>Day-to-Day Responsibilities</strong></p><ul><li>Lead maintenance, optimization, and redevelopment of their general web platform.</li><li>Hands-on coding to restore and enhance existing websites.</li><li>Partner with internal stakeholders on web improvements and new development needs.</li><li>Role will evolve since it is newly created.</li></ul>
<p><strong>About the Role</strong></p><p>We’re seeking a <strong>DevOps Engineer III</strong> to join a high‑impact operations team supporting critical cloud‑based video and security camera platforms. This is a hands‑on engineering and operations role providing <strong>24x7 support</strong> across all domestic markets. You’ll work closely with senior DevOps engineers and an established offshore team to ensure platform stability, reliability, and performance.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and execute change management processes</li><li>Support new software platform rollouts</li><li>Participate in an on‑call rotation</li><li>Maintain, start, and stop microservices running in Kubernetes</li><li>Troubleshoot and identify issues within complex cloud and infrastructure environments</li></ul>
<p>We are seeking a <strong>Senior Platform Developer / Infrastructure Developer (Senior Software Engineer III) to</strong> design, build, and support the cloud platforms and shared infrastructure that power enterprise applications and ELT/ETL pipelines. This role is responsible for developing scalable, secure, and highly reliable platform components that enable engineering teams to deliver efficiently and safely into production. The position focuses on <strong>infrastructure automation, cloud-native services, CI/CD platforms, and production reliability</strong>. The ideal candidate is hands-on, comfortable owning platform services end-to-end, and experienced supporting mission-critical systems in production environments.</p><p><br></p><p>Responsibilities include designing and implementing platform and infrastructure improvements, developing and maintaining infrastructure-as-code, optimizing CI/CD workflows, and supporting platform services in live environments. The role also involves troubleshooting infrastructure and deployment issues, managing production incidents, and collaborating with internal teams and external vendors when needed.</p><p><br></p><p>This position includes participation in an <strong>on-call rotation (every 3 weeks)</strong> and requires comfort handling production incidents such as infrastructure outages, application restarts, dependency issues, and P1 escalations with vendors (including Microsoft). The role also provides technical leadership through code reviews, design guidance, documentation, and mentorship of apprentice platform engineers.</p>
<p><strong>About the Role</strong></p><p>We’re seeking an experienced and proactive <strong>System Administrator</strong> to join our team in St. Louis, MO. In this role, you will be responsible for maintaining, supporting, and enhancing our organization’s IT infrastructure. The ideal candidate is a problem solver who thrives in a fast-paced environment, takes ownership, and enjoys collaborating with both technical and non‑technical teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage, monitor, and maintain servers, network equipment, and core IT systems.</li><li>Perform routine system maintenance, updates, and patching.</li><li>Administer Windows and/or Linux environments, including user accounts, permissions, and group policies.</li><li>Support cloud platforms such as Microsoft 365, Azure, or AWS.</li><li>Troubleshoot hardware, software, and network issues.</li><li>Implement system security best practices, including backups, disaster recovery, and monitoring.</li><li>Assist with IT projects such as upgrades, deployments, and migrations.</li><li>Provide Tier 2/3 technical support for internal users.</li></ul>
<p><strong>Job Description: DevOps Engineer / Cloud Infrastructure Specialist</strong></p><p><strong>Essential Functions</strong></p><ul><li>Design, develop, document, test, and debug new and existing configuration management patterns and infrastructure-as-code solutions.</li><li>Create and maintain comprehensive policies and technical documentation of best practices for all implemented system configurations to ensure efficient planning and execution.</li><li>Perform requirements analysis and design models for infrastructure and application flow.</li><li>Conduct design meetings and analyze user needs to determine technical requirements.</li><li>Write technical specifications based on conceptual design and business requirements.</li><li>Identify and evaluate new technologies for implementation. Recommend and implement changes to existing hardware and operating system infrastructure, including patches, users, file systems, and kernel parameters. Continuously seek out and implement technologies that simplify the environment while improving security and performance.</li><li>Analyze results, failures, and bugs to determine root causes and tune automation pipelines for desired outcomes.</li><li>Diagnose and resolve hardware-related server issues (e.g., failed disks, network cards, CPU, memory) and act as an escalation point for troubleshooting hardware and operating system problems, including performance tuning.</li><li>Collaborate with end users to prototype, refine, test, and debug programs to meet requirements.</li><li>Proactively monitor environment health, address issues, and improve overall performance.</li><li>Coach and mentor team members on policies, procedures, use cases, and best practices.</li><li>Support and maintain existing products while adding new features.</li><li>Participate in and adhere to change management processes for implementation.</li><li>Support organizational commitment to risk management and ensure the integrity and confidentiality of systems and data.</li></ul><p><br></p>
Position: AWS Cloud Engineer<br>Location: Fully Remote<br>Salary: up to $135,000<br><br>Are you a cloud-savvy engineer with a passion for automation, scalability, and secure infrastructure? <br>Join a forward-thinking organization as an AWS Cloud Engineer, where you'll play a pivotal role in building and maintaining cloud-native solutions that power high-impact platforms across the country.<br>This is your chance to work alongside talented software engineers, TechOps, and security professionals in a collaborative environment that values innovation, ownership, and continuous improvement.<br><br>What You’ll Do<br>• Architect, implement, and manage scalable infrastructure in Amazon Web Services (AWS)<br>• Build and maintain CI/CD pipelines using tools like GitHub Actions<br>• Develop infrastructure-as-code using Terraform or AWS CloudFormation<br>• Automate provisioning, deployments, and configuration management<br>• Manage VPCs, IAM, security groups, load balancers, and cloud-native services<br>• Implement proactive monitoring, logging, and alerting for performance and security<br>• Collaborate with developers to create a seamless, developer-friendly cloud platform<br>• Support incident response and root cause analysis<br>What You Bring<br>• 5+ years of experience in cloud engineering and DevOps<br>• Deep expertise in AWS infrastructure and services<br>• Proficiency in Python scripting<br>• Experience with CI/CD, infrastructure-as-code, and automation tools<br>• Familiarity with Docker, Kubernetes, ECS, or EKS<br>• Solid understanding of networking concepts, DNS, firewalls, and VPNs<br>• Comfortable working with Windows/Linux operating systems<br>Requirements<br>• Must be a U.S. Citizen<br>• Minimum of 3–4 years of experience in relevant roles<br>• Stable work history <br><br>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***
<p>We are looking for an experienced Security Manager to oversee and enhance our organization's cloud and infrastructure operations in New Jersey. This role requires a highly skilled individual capable of leading technical teams, developing strategic roadmaps, and ensuring compliance with security policies and standards. The ideal candidate will possess strong leadership capabilities, technical expertise, and a proactive approach to addressing cybersecurity challenges.</p><p><br></p><p>Responsibilities:</p><p>• Lead cloud operations and provide technical expertise for infrastructure engineering projects, including IaaS, PaaS, and SaaS.</p><p>• Act as a liaison between technical teams and business units, offering guidance on complex system designs and implementations.</p><p>• Research emerging technologies and develop roadmaps for infrastructure and desktop solutions aligned with business objectives.</p><p>• Manage and mentor team members, fostering collaboration and ensuring alignment with organizational goals.</p><p>• Oversee incident response efforts, monitor cybersecurity events, and provide escalation support for critical issues.</p><p>• Evaluate team performance and provide constructive feedback, addressing conflicts or performance concerns as needed.</p><p>• Collaborate with IT teams and vendors to troubleshoot hardware and software issues, ensuring optimal server performance.</p><p>• Create and maintain disaster recovery documentation, participating in regular testing and recovery procedures.</p><p>• Implement end-user technology strategies that enhance operational continuity and efficiency.</p><p>• Ensure adherence to policies, procedures, and standards across all infrastructure and security initiatives.</p>
<p>We are looking for a skilled CRM Systems Analyst to join our team in Essex County, New Jersey. In this role, you will act as a subject matter expert, ensuring the efficient use of CRM systems across various departments, including sales, customer service, operations, and finance. This position requires strong technical expertise and the ability to bridge communication between end users and technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary subject matter expert for the FSM system, ensuring its effective use across multiple departments.</p><p>• Collaborate with stakeholders to gather, analyze, and document business requirements for system improvements.</p><p>• Act as a liaison between technical teams and end users, facilitating clear communication and understanding.</p><p>• Conduct system testing, including AB testing, to validate functionality and identify areas for optimization.</p><p>• Provide technical support and training to users, addressing issues and sharing best practices.</p><p>• Oversee system integrations, ensuring compatibility with other platforms such as field service management and cloud technologies.</p><p>• Implement and maintain backup technologies to safeguard system data.</p><p>• Monitor and manage system performance, addressing issues related to Active Directory and Linux technologies.</p><p>• Drive Agile Scrum methodologies to enhance project delivery and team collaboration.</p>
<p>We are looking for a highly skilled Remote Oracle Cloud Database Administrator to join our team in Texas, must be able to go onsite in Houston or Dallas market. In this role, you will be responsible for managing, securing, and optimizing Oracle Exadata systems across on-premises and cloud environments. Your expertise in database architecture, advanced security measures, and performance tuning will ensure the seamless operation and protection of mission-critical systems.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain Oracle Exadata systems, including storage, compute nodes, and networks across both on-premises and cloud environments.</p><p>• Implement advanced security protocols such as encryption, access controls, and auditing to safeguard database environments.</p><p>• Perform installations, configurations, patching, and upgrades of Exadata software and firmware with minimal disruption.</p><p>• Monitor database performance, identify and resolve issues proactively, and optimize systems for peak efficiency.</p><p>• Develop and execute comprehensive backup and recovery plans to support business continuity and disaster recovery.</p><p>• Collaborate with cross-functional teams to address database-related requirements while ensuring compliance and security standards.</p><p>• Automate routine database administration and security processes using scripting languages to enhance efficiency.</p><p>• Participate in capacity planning and disaster recovery exercises, focusing on secure architecture and compliance.</p><p>• Provide 24/7 production support, including handling urgent incidents related to database performance or security.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Chippewa Falls, Wisconsin. This contract-to-permanent position involves providing technical assistance and troubleshooting for both office and manufacturing environments. The role requires a strong understanding of hardware and software systems, as well as excellent problem-solving abilities.<br><br>Responsibilities:<br>• Deliver onsite technical support to ensure seamless operation of desktops, printers, and standalone computers in manufacturing and office settings.<br>• Diagnose and resolve hardware and software issues related to Windows operating systems, macOS, and basic Linux/Unix systems.<br>• Administer and support Microsoft 365 applications, including Exchange Online, Teams, SharePoint, and OneDrive.<br>• Utilize remote support tools, such as Bomgar or Remote Desktop, to assist with offsite troubleshooting.<br>• Manage and address tickets within service management tools like ServiceDesk Plus or ServiceNow.<br>• Perform basic network troubleshooting to address connectivity issues.<br>• Handle imaging and configuration of desktop workstations to meet user needs.<br>• Ensure optimal performance of business-critical systems and enterprise applications.<br>• Collaborate with teams to maintain organizational standards and improve system functionality.<br>• Provide exceptional customer service while addressing technical challenges.
<p><strong>**Please note this role is onsite M-F in Sandy Springs, GA. Candidates that don't live in Metro Atlanta will not be considered for this position!**</strong></p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a <strong>Help Desk Technician (Tier 1)</strong> to provide day-to-day technical support for corporate IT systems and infrastructure. This role involves assisting employees with hardware, software, and network issues, as well as supporting onboarding and offboarding processes. You’ll work on a mix of <strong>daily support tickets, walk-ups, remote troubleshooting</strong>, and occasional project work.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide technical support for internal systems, hardware, and network infrastructure via walk-ups, tickets, email, IM, or phone</li><li>Install, upgrade, and support computer systems, software, peripherals, and multimedia conferencing solutions</li><li>Assist with server and networking infrastructure as needed</li><li>Handle <strong>onboarding and offboarding</strong> of users, including new hire setup</li><li>Offer facilities support for office locations, including building, telco, and ISP management</li><li>Participate in client's initiatives and project work as assigned</li></ul>
We are looking for an IT & Business Systems Analyst to join our team in Oyster Bay, New York. In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations. The ideal candidate will have a strong background in business analysis, system coordination, and technical problem-solving.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements.<br>• Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting.<br>• Assess and recommend technology solutions in collaboration with the IT Manager and external vendors.<br>• Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users.<br>• Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows.<br>• Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams.<br>• Oversee the management and organization of SharePoint content and structure to improve usability.<br>• Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions.<br>• Work with external vendors to enhance website content management systems.<br>• Provide backup support for desktop and end-user IT-related issues to ensure seamless operations.
<p>Must have strong Industry experience in power/electricity and SCADA systems. Experience leading teams and full cycle design experience.</p><p>GENERAL:</p><p><br></p><p>1. Good organization skills with the ability to manage multiple projects simultaneously.</p><p>2. Excellent communication skills. Must be able to communicate in writing and verbally coherently with customers and other departments within the Company.</p><p>3. Must be disciplined to follow procedures. ISO9001:2015 Company.</p><p>4. Travel as required (domestic & international).</p><p>5. Experience with customers, presentations, business planning, strategy, budgets.</p><p>6. Very responsible, dedicated, works well under pressure.</p><p>7. MUST have Project engineering skills, decisive, willing to make decisions.</p><p>8. Strong PC Skills, hardware and software (Microsoft Suit, Excel, WORD, Outlook, Access, etc.).</p><p>9. Commercial Knowledge; revenue, cost, subcontracting.</p><p>10. Project Management Skills: commercial, scheduling, change order process, cost, etc.</p><p><br></p><p><br></p><p>TECHNICAL KNOWLEDGE</p><p><br></p><p>1. Networking experience: LAN experience with routers, bridges, switches, TCP/IP and Ethernet.</p><p><br></p><p>2. Communication: Lease Line, Radio (154/900 MHZ), Spread Spectrum, cable, Internet. Hands-on preferred.</p><p><br></p><p>3. PC Hardware: modems (232/485), NIC, video.</p><p><br></p><p>System Engineering Manager</p><p>Job Description</p><p><br></p><p><br></p><p>4. Operating Systems: Microsoft Windows, Unix (opt.), Linux (opt.), OpenVMS (opt.).</p><p><br></p><p>5. Fluent understanding of electrical/electronic schematics and interconnection diagrams.</p><p><br></p><p>6. Industry Experience: Utility Power, Municipal, Coop., IOU (Investor Owned), Transportation PLC (Programmable Logic Controllers), SCADA (Supervisory Control and Data Acquisition), DCS (Distributed Control Systems).</p><p><br></p><p>7. PLC (Programmable Logic Controller) knowledge.</p><p><br></p><p>8. Software Programming knowledge (C, C++), languages, source control, release, distribution, etc.</p><p><br></p><p>9. Database Server: Access, SQL (must), Oracle (opt.).</p><p><br></p><p>10. Programming Experience: some, does not need to be proficient.</p><p><br></p><p>DUTIES & RESPONSIBILITIES</p><p><br></p><p>1. Oversee the SCADA System design consisting of various QEI components (hardware & software)Read and Understand technical specifications. Apply specification to system design, quotations and proposals.</p><p><br></p><p>2. Oversee the design and development of new hardware and software (embedded & workstation) products.</p><p><br></p><p>3. Participate in the integration, loading, configuration and testing of SCADA, networking and communication hardware and software.</p><p><br></p><p>4. Periodically travel to the field to startup and troubleshoot systems/equipment.</p><p><br></p><p>5. Manage Application documentation (User Manuals) that they are current with most recent software releases.</p>
