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OSA

Cleveland, OH
onsite
Temporary
17 - 18 USD / Hourly
The Office Services Associate is responsible for adding value in providing daily back office services for our client and teams in Cleveland, OH. Services include but are not limited to reprographics copy and mail services in both physical and digital environments with support for services in hospitality facilities audio/visual reception and other service lines as needed. • • Provide daily back-office support services including reprographics, copy, and mail services in both physical and digital environments.• Support additional workplace services including hospitality, facilities, audio/visual, reception, and other service lines as needed.• Utilize appropriate logs to track all office services work and ensure proper documentation.• Verify that job tickets are accurately completed before beginning any work.• Perform reprographics, mail handling, and document intake functions according to established procedures.• Follow established workflows to process jobs in the proper order and meet service standards.• Communicate with supervisors or clients regarding job status, deadlines, or potential issues.• Meet contracted deadlines for accepting, completing, and delivering all work assignments.• Troubleshoot basic equipment issues related to office services and reprographics machines.• Perform quality assurance checks on completed work to ensure accuracy and quality standards.• Load and maintain office equipment including paper, toner, and other supplies.• Answer phone calls and emails and place service calls for equipment when necessary.• Interact with clients in person, over the phone, or electronically to support service requests.• Prioritize workflow to manage multiple service requests efficiently.• Use equipment and supplies in a cost-efficient manner.• Follow all company and client site policies and procedures.• Lift and move materials up to 50 lbs. when required.
2026-03-17T00:00:00Z