<p>The Early Career Help Desk Technician provides first‑level technical support to end users by resolving common hardware, software, and access issues. This role is ideal for individuals beginning their IT career who are eager to learn, grow technical skills, and build experience in a professional support environment. The technician will work closely with IT team members to ensure timely issue resolution and a positive user experience.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide Tier 1 technical support for desktops, laptops, mobile devices, and peripherals</li><li>Respond to tickets, emails, and phone requests in a timely and professional manner</li><li>Troubleshoot basic hardware, software, and connectivity issues</li><li>Assist with user account setup, password resets, and access requests</li><li>Support Windows and/or macOS operating systems and common business applications</li><li>Document issues, troubleshooting steps, and resolutions in the ticketing system</li><li>Escalate complex issues to Tier 2 or specialized IT teams as needed</li><li>Assist with onboarding/offboarding tasks and workstation setup</li><li>Follow IT procedures, security policies, and service standards</li></ul>
<p>We are seeking a knowledgeable and proactive MAC Support Technician to join our IT team. The ideal candidate will have extensive experience with Tanium, JAMF, and enterprise-level MAC environments. The MAC Support Technician will be responsible for managing and supporting our fleet of Apple devices, ensuring their optimal performance and security.</p><p> </p><p>Key Responsibilities:</p><ul><li>Provide technical support for MAC users, addressing hardware, software, and network issues efficiently.</li><li>Manage and deploy MAC devices using JAMF Pro, including configuration, maintenance, and troubleshooting.</li><li>Utilize Tanium for endpoint management, security, and compliance monitoring.</li><li>Maintain and optimize enterprise MAC environments, ensuring seamless integration and operation.</li><li>Perform routine updates, patch management, and system maintenance to ensure the reliability and security of MAC devices.</li><li>Collaborate with the IT team to develop and implement policies and procedures for MAC management.</li><li>Conduct training sessions and provide guidance to end-users on MAC functionalities and best practices.</li><li>Document support activities, configurations, and procedures accurately.</li><li>Stay updated with the latest industry trends and best practices in MAC support and management.</li></ul><p><br></p>
<p><strong>Data Analyst - Operations & Engineering Support (Entry Level) </strong></p><p><br></p><p>Overview: This isn't a traditional "pull reports and make charts" analyst role.</p><p><br></p><p>As an entry level <strong>Data Analyst</strong>, you’ll operate at the intersection of data engineering, technical support, and operations. You’ll help troubleshoot data issues, support pipeline reliability, and fulfill ad-hoc data requests while gaining hands-on exposure to the full data ecosystem. This is a fast-paced, high-impact role where adaptability, curiosity, and problem-solving are key. You don’t need to know everything on day one—we’re looking for someone proactive, resourceful, and eager to learn. The ideal candidate takes initiative, explores problems independently, and uses available tools (including AI) to find solutions efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>Data Issue Triage: Investigate and resolve L2/L3 data-related issues by analyzing datasets, writing queries, and clearly documenting findings for internal teams.</p><p>Pipeline Monitoring & Support: Develop an understanding of data pipelines, identify potential points of failure, and proactively flag issues.</p><p>Data Quality & Validation: Perform quality checks on datasets (both spatial and tabular) to ensure accuracy before distribution.</p><p>Data Integration: Assist with onboarding new data sources into ETL processes, including setup, testing, and validation.</p><p>AI-Driven Problem Solving: Leverage AI tools to accelerate troubleshooting, learn new systems, and improve efficiency—while applying sound judgment.</p><p><br></p><p><strong>Required Skills & Technologies </strong></p><p>SQL: Comfortable writing queries using joins, filters, and aggregations to explore and analyze data.</p><p>Programming Exposure: Familiarity with Python, R, or similar scripting languages; not afraid to work with code.</p><p>Ticketing Systems: Experience with tools like Jira, Asana, or similar for managing and tracking work.</p><p>Version Control: Basic understanding of Git (commits, branches, pull requests). Experience & Mindset 0–2 years of experience in data analytics, technical support, or a related field. Naturally curious and resourceful; able to research, test, and problem-solve independently.</p><p>Strong attention to detail with a focus on data accuracy. Comfortable working in a dynamic environment with shifting priorities. Clear and concise communicator, especially in written formats (tickets, documentation, messaging tools).</p><p>Interested in growing toward a data engineering career path.</p>
We are looking for a Help Desk/Desktop Support Analyst to deliver responsive technical assistance to employees in Salt Lake City, Utah. This position focuses on resolving day-to-day desktop, software, printer, and connectivity issues while ensuring staff can work efficiently with minimal interruption. The ideal candidate combines hands-on troubleshooting ability with clear communication, strong customer support instincts, and a practical approach to documenting solutions and maintaining reliable systems.<br><br>Responsibilities:<br>• Provide direct technical support to internal users by diagnosing and resolving issues involving desktops, virtual machines, printers, and network connectivity.<br>• Set up, configure, and maintain Windows-based workstations and required business software to support daily operations.<br>• Prepare new and replacement computers through imaging, deployment, and installation processes to ensure users are ready to work quickly.<br>• Investigate and remediate security threats such as viruses and malware while following established support and protection practices.<br>• Create, revise, and maintain support documentation so procedures remain accurate, accessible, and current.<br>• Manage service requests and incidents efficiently, using ticketing workflows to track progress and deliver timely updates to users.<br>• Participate in after-hours support coverage, including on-call schedules, weekend support, and holiday assistance based on operational needs.<br>• Travel occasionally to provide hands-on technical assistance, equipment support, or issue resolution at other locations.<br>• Support account-related tasks in Active Directory, including user onboarding and access-related assistance as needed.
<p>Robert Half is seeking a Software Development Manager to lead a team responsible for building, maintaining, and enhancing critical internal business systems. This role combines people leadership with hands-on technical involvement and collaboration across multiple departments. The team supports a highly customized enterprise resource planning (ERP) environment that plays a central role in operational processes and decision-making.</p><p><br></p><p>The ideal candidate brings a balance of leadership experience, technical depth, and the ability to work closely with stakeholders to deliver scalable and reliable software solutions.</p><p><br></p><p>Key Responsibilities</p><ul><li>Lead and grow a team of software engineers responsible for internal business applications and systems</li><li>Participate in recruiting activities including candidate evaluation, interviews, and hiring decisions</li><li>Conduct performance reviews, provide coaching, and support the professional growth of team members</li><li>Take long-term ownership of team performance, delivery quality, and technical direction</li><li>Develop deep knowledge of the systems and business processes supported by the team</li><li>Serve as the primary point of coordination between the development team and internal stakeholders across multiple departments</li><li>Maintain a hands-on role by contributing to software development (approximately 20–30% of time)</li><li>Participate in code reviews, system design discussions, and architecture planning to ensure maintainable and scalable solutions</li><li>Facilitate agile development practices such as sprint planning, standups, and retrospectives</li><li>Provide technical guidance and analysis for large cross-functional initiatives involving enterprise business systems</li></ul>
<p>We are seeking a Business Systems Analyst to serve as a key liaison between business stakeholders and technical teams. This role focuses on analyzing business processes, translating requirements into system solutions, and ensuring technology supports operational and strategic objectives.</p><p>Responsibilities</p><ul><li>Partner with business stakeholders to gather, analyze, and document functional and technical requirements</li><li>Translate business needs into clear system requirements, use cases, and process flows</li><li>Analyze existing systems and workflows to identify gaps, inefficiencies, and improvement opportunities</li><li>Collaborate with developers, architects, and vendors to design and implement system enhancements</li><li>Support system implementations, upgrades, and integrations from requirements through deployment</li><li>Create and maintain documentation including requirements documents, process maps, and test cases</li><li>Participate in user acceptance testing (UAT), validate solutions, and ensure requirements are met</li><li>Support change management, including training materials, rollout plans, and user communication</li><li>Serve as a subject‑matter expert for assigned business applications and processes</li></ul><p><br></p>
<p><br></p><p>We’re seeking a <strong>hands-on Microsoft Dynamics 365 Developer</strong> to join our team and work onsite in a collaborative office environment. This role focuses on building, customizing, and supporting D365 solutions that drive real business impact.</p><p><strong>What you’ll do:</strong></p><ul><li>Customize and extend Dynamics 365 using plugins, workflows, and Power Platform</li><li>Develop integrations using Power Automate, APIs, and Azure services</li><li>Collaborate closely with business and technical teams onsite</li></ul><p><br></p><p>📍 <strong>This is an onsite role; remote work is not available.</strong></p>
<p> A leading Oklahoma City based company is looking for a Project Manager to drive software delivery excellence within the organization. This position is a hybrid role for Oklahoma City-based professionals who would work well in fast-paced, collaborative environments. Company has a solid, tenured team and offers a great benefits package.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Facilitate software delivery by supporting engineering teams and removing obstacles to progress.</li><li>Lead internal and external team meetings, including stand-ups, planning, refinement, demos, and retrospectives.</li><li>Collaborate with clients, subcontractors, partner teams, internal staff, and executives to maintain alignment and engagement.</li><li>Maintain consistent client reporting on budget projections, release timelines, and risk logs.</li><li>Coach teams to improve software development best practices and processes.</li></ul><p><br></p>
We are seeking a dynamic and experienced IT Manager to oversee both our help desk and IT operations teams. This role is critical in ensuring the smooth running of day-to-day IT functions and delivering exceptional support to our organization. The IT Manager will assist the Vice President of IT in implementing and enhancing IT policies and procedures, identify opportunities for improvements, and recommend technological solutions that align with our strategic goals.<br>Team Management: Oversee and manage both the help desk and IT operations teams to ensure efficient and effective service delivery. Develop and enforce policies and procedures that enhance service quality and operational performance. Implement and monitor performance metrics for both teams to ensure high levels of customer satisfaction and operational efficiency.<br><br>Policy and Procedure Development: Assist the VP of IT in developing and implementing IT policies and procedures that align with the company’s objectives. Ensure compliance with industry standards, legal regulations, and company policies.<br><br>IT Operations: Manage daily IT operations to ensure system integrity, security, and availability. Oversee network infrastructure, server maintenance, and other core IT services. Lead efforts to improve operational processes and optimize IT resources.<br><br>Help Desk Management: Ensure timely and effective resolution of IT issues and requests. Foster a customer-focused culture within the help desk team to enhance user experience.<br>Strategic Planning and Implementation: Identify opportunities for IT enhancements and optimization. Make recommendations for technology investments that drive business success and improve operational efficiency. Collaborate with stakeholders to prioritize and implement IT projects that support business growth.<br><br>Vendor and Asset Management: Manage relationships with IT vendors to ensure cost-effective purchasing and maintenance of IT equipment and software. Oversee the management and tracking of IT assets, ensuring accuracy and accountability.<br><br>Team Leadership and Development: Provide leadership, mentoring, and development opportunities for the IT operations and help desk teams. Foster a collaborative and innovative team culture to ensure continuous improvement and growth.<br><br>Budget Management: Assist in the preparation and management of the IT budget, ensuring cost-effectiveness and alignment with strategic goals. Analyze and forecast IT costs, providing insights and recommendations to the Vice President of IT.<br><br>Education and Experience:<br>• Bachelor’s Degree from an accredited college or university in Computer Science, Information Technology or a related field.<br>• ITIL (Information Technology Infrastructure Library) certification preferred.<br>• Five years of relevant IT support work experience<br>• Three years managing direct reports<br><br>Required Skills/Abilities:<br>• Advanced computer skills. Proficiency in Microsoft Suite (Work, Excel, PowerPoint).<br>• Knowledge of various operating systems, security access, operations security, and database services.<br>• Knowledge and understanding of enterprise, network, systems/endpoint, application and data protection issues and security risks.<br>• Well-developed leadership skills in a matrix organization structure.<br>• Ability to work effectively within a culturally diverse environment.<br>• Ability to understand and lead technical resources.
<p>Senior / Lead MSP Engineer</p><p>Boston, MA (Hybrid) - onsite at client sites when necessary or WFH when onsite is not needed</p><p>Full-Time | Managed Services Provider</p><p><br></p><p>Are you a senior-level cloud & security engineer looking to take the lead in a fast‑moving MSP environment?</p><p><br></p><p>We’re seeking a Senior / Lead MSP Engineer to own high‑impact cloud initiatives, guide technical strategy, and serve as the top‑level escalation point for our engineering team. This is a hands-on role focused on Microsoft cloud, modern security, and advanced infrastructure, with junior and mid-level engineers handling day-to-day tickets.</p><p><br></p><p>What You’ll Do</p><p>Lead Cloud Engineering & Architecture</p><ul><li>Architect, deploy, and support solutions across Microsoft 365, Azure, and Azure AD (Entra ID)</li><li>Lead cloud migrations, modernization projects, identity/security enhancements</li><li>Optimize Azure resources including networking, compute, storage, and governance</li><li>Support and improve environments across Microsoft Public Cloud and AWS</li></ul><p>Security Engineering</p><ul><li>Configure and manage Intune, Defender, Sentinel, conditional access, MFA, and Zero Trust policies</li><li>Execute security assessments and implement best‑practice improvements</li><li>Develop secure configurations for identity, endpoint, and cloud environments</li></ul><p>Senior-Level Escalation & Leadership</p><ul><li>Serve as the highest-tier escalation for cloud, security, and infrastructure issues</li><li>Mentor junior and mid-level engineers; provide technical guidance and oversight</li><li>Participate in client strategy, technical roadmapping, and project scoping</li><li>Help refine and enhance internal processes, automation, and service delivery</li></ul><p>Advanced Infrastructure Support</p><ul><li>Oversee higher-level work in Windows Server, virtualization (VMware/Hyper‑V), and networking</li><li>Support firewall technologies (Fortinet, Meraki, Palo Alto, etc.) and modern network design</li><li>Ensure documentation, monitoring, and operational excellence across environments</li></ul><p><br></p>
<p>We are looking for a dedicated Test Center Administrator to join our team. This is a long-term contract position that requires flexibility with scheduling, including availability on Saturdays and occasional evenings. As a vital member of our team, you will play a key role in ensuring a secure and attentive testing environment for all candidates.</p><p><br></p><p>Responsibilities:</p><p>• Greet examinees upon arrival and verify their identification to ensure compliance with testing protocols.</p><p>• Conduct security checks, including the use of wands, to maintain a safe and secure environment.</p><p>• Monitor candidates throughout their testing process to ensure adherence to exam guidelines.</p><p>• Resolve any candidate issues promptly and report incidents that fall outside company policies.</p><p>• Protect the integrity of the test center by safeguarding materials and enforcing security procedures.</p><p>• Provide a fair and comfortable testing experience for all candidates.</p><p>• Maintain and troubleshoot computer systems and other equipment in the test center.</p><p>• Digitally record candidate fingerprint identification, if applicable, to uphold security standards.</p><p>• Prepare detailed and accurate reports related to test administration and candidate incidents.</p><p>• Represent the organization's values and mission while maintaining a conscientious demeanor.</p>
We are looking for a detail-oriented PC Technician to assist with a major office relocation project in Des Moines, Iowa. This Contract position involves setting up IT workstations and displays, as well as handling specialized tasks related to TVs and projectors. The ideal candidate will be a quick learner with a basic understanding of hardware and installation processes.<br><br>Responsibilities:<br>• Disassemble IT workstations and prepare them for transportation.<br>• Load and transport equipment from the current office to the new location.<br>• Deliver and organize boxes and equipment to assigned workstations on designated floors.<br>• Reinstall and reconnect IT hardware, including docking stations and network cables, at new workstations.<br>• Conduct follow-up visits to ensure all setups are completed as needed.<br>• Assist with removing, relocating, and reinstalling TVs and projectors, including mounting and dismounting displays.<br>• Use provided tools to complete installation tasks efficiently and accurately.<br>• Follow guidance and training provided at the start of each day to ensure tasks are performed correctly.
We are looking for an experienced IT Manager to oversee the design, implementation, and management of advanced infrastructure solutions. This role requires strong technical expertise and leadership skills to ensure the organization’s IT systems are secure, efficient, and aligned with business objectives. Based in Wheeling, Illinois, this position offers an opportunity to collaborate across teams and drive technological excellence.<br><br>Responsibilities:<br>• Develop and implement reliable infrastructure solutions, including on-premises and hybrid server environments.<br>• Administer and optimize network architecture, server systems (Windows and Linux), storage solutions, and disaster recovery plans.<br>• Manage virtualization platforms such as vSphere and vCenter to enhance system performance.<br>• Oversee Active Directory, group policies, and related services to ensure seamless operations.<br>• Ensure compliance with security standards, data protection laws, and industry regulations.<br>• Monitor and analyze system performance, addressing issues promptly to minimize downtime.<br>• Collaborate with IT and business leaders to align infrastructure strategies with organizational goals.<br>• Maintain thorough documentation of system configurations, processes, and troubleshooting guidelines.<br>• Provide mentorship and training to the Helpdesk Team to enhance their technical capabilities.
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Emigsville, Pennsylvania. This role requires expertise in Infor Syteline, Factory Track, and advanced reporting tools, as well as a strong background in system administration and troubleshooting. The ideal candidate will be dedicated to providing reliable technical support and developing solutions that enhance business processes.<br><br>Responsibilities:<br>• Administer and maintain Infor Syteline multi-tenant and multisite environments, ensuring optimal performance and reliability.<br>• Provide direct support and troubleshooting for Factory Track, including ShopFloor and mobility applications.<br>• Develop and manage Infor Birst spaces and dashboards, utilizing Syteline data through Infor Datalake for advanced reporting.<br>• Create custom reports and flexforms in Syteline, using compiled assemblies to meet organizational needs.<br>• Oversee system administration for Infor and Syteline, including finite supply chain and user support.<br>• Develop solutions using Mongoose, including stored procedures and custom methods, to address specific business requirements.<br>• Design and implement new forms, scripts, and methods in Syteline's Event System to streamline processes.<br>• Administer Rhythm eComm systems, including credit card integration for Syteline.<br>• Collaborate with teams to ensure effective system functionality and resolve technical issues promptly.
<p><strong>Key Responsibilities:</strong></p><p><strong>Solution Design and Development</strong></p><ul><li>Design, develop, and implement customizations, extensions, and integrations within the Dynamics 365 platform to meet client-specific requirements.</li><li>Leverage tools such as X++, C#, JavaScript, Power Platform, Logic Apps, and Azure Functions to build scalable and high-performance solutions.</li><li>Collaborate and ensure development aligns with architectural standards and project goals.</li></ul><p><strong>Code Oversight and Quality Assurance</strong></p><ul><li>Oversee the quality of code developed by the team, conducting code reviews to ensure adherence to best practices, security standards, and scalability requirements.</li><li>Approve and promote code through the development lifecycle, ensuring readiness for deployment.</li><li>Troubleshoot and resolve technical issues, providing guidance to team members to address complex challenges.</li></ul><p><strong>Collaboration with Distributed Teams and Partners</strong></p><ul><li>Collaborate with distributed development resources (onshore/offshore/partners as applicable) to support timely delivery of technical work.</li><li>Maintain clear communication channels across teams to facilitate seamless handoffs, reviews, and resolution of blockers.</li><li>Coordinate expectations for deliverables, timelines, and definition of done, escalating risks to technical leads/project management as needed.</li></ul><p><strong>Collaboration with Project Teams</strong></p><ul><li>Work closely with functional consultants to translate business requirements into technical specifications.</li><li>Support project managers and technical leads in tracking development progress and addressing blockers.</li><li>Participate in design and planning sessions to ensure technical feasibility and alignment with client needs.</li></ul><p><strong>Integration and Customization</strong></p><ul><li>Develop and configure integrations between Dynamics 365 and external systems using APIs, Logic Apps, and Azure services.</li><li>Customize Dynamics 365 modules (Finance, Supply Chain, Customer Engagement, etc.) to align with specific business processes.</li><li>Manage and execute data migrations, ensuring accuracy and security throughout the process.</li></ul><p><strong>Continuous Improvement and Innovation</strong></p><ul><li>Identify opportunities to improve existing codebases and processes to enhance efficiency and maintainability.</li><li>Stay current with the latest Dynamics 365 updates, tools, and best practices, incorporating them into development efforts.</li><li>Contribute to internal knowledge sharing by documenting solutions and providing technical guidance to the team.</li></ul>
<p>The ERP / CRM Developer is responsible for developing, customizing, integrating, and supporting enterprise ERP and CRM platforms to meet business and operational needs. This role works closely with business stakeholders, IT teams, and vendors to deliver scalable solutions, improve system performance, and ensure data integrity across integrated applications.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design, develop, configure, and customize ERP and CRM solutions to support business processes and reporting requirements.</li><li>Build and maintain integrations between ERP/CRM platforms and internal or third‑party systems using APIs, middleware, or ETL tools.</li><li>Develop and enhance workflows, business rules, forms, and user interfaces within ERP and CRM environments.</li><li>Support system upgrades, patches, and enhancements while ensuring minimal disruption to business operations.</li><li>Troubleshoot and resolve application issues related to performance, data quality, security, and integrations.</li><li>Collaborate with business analysts and stakeholders to gather requirements and translate them into technical solutions.</li><li>Assist with data migration, data validation, and data governance initiatives.</li><li>Create and maintain technical documentation, deployment guides, and support materials.</li><li>Participate in testing, validation, and deployment activities across development, QA, and production environments.</li><li>Ensure solutions follow security, compliance, and change‑management best practices.</li></ul>
<p>Robert Half is seeking a Data Engineer to build, scale, and lead high‑impact data solutions. This role combines hands‑on data engineering with team leadership, mentoring, and oversight of end‑to‑end analytics pipelines that turn raw data into actionable business insights.</p><p>This role will be Business facing, working with departments across the organization to address data solutions.</p><p>This role is Onsite in Albuquerque, New Mexico</p><p><br></p><p>What You’ll Do</p><p>Lead and mentor a team of data engineers and analysts; set standards, review work, and support professional growth</p><p>Design, build, and oversee scalable ETL pipelines using Python, SQL, SSIS, and Airflow</p><p>Develop dimensional data models using Kimball methodology</p><p>Create dashboards and reports using Power BI and SSRS</p><p>Partner with business and IT stakeholders on analytics, ad hoc reporting, and data initiatives</p><p>Ensure data quality, governance, and compliance with PCI, PII, and regulatory standards</p><p>Automate workflows and reporting using Python, PowerShell, and modern analytics tools</p><p>Other duties as needed</p><p><br></p>
<p><strong>SQL Database Administrator</strong></p><p>We are seeking an experienced <strong>SQL Database Administrator</strong> to manage our database environments, ensure performance, and maintain high availability. This role is ideal for someone who enjoys working with data systems, optimizing queries, and supporting mission-critical applications.</p><p><strong>Responsibilities</strong></p><ul><li>Install, configure, and maintain Microsoft SQL Server environments</li><li>Monitor database performance, optimize queries, and tune indexes</li><li>Perform backups, restorations, log shipping, and disaster recovery testing</li><li>Configure and support high-availability systems such as AlwaysOn, clustering, or mirroring</li><li>Manage database security including roles, permissions, encryption, and audits</li><li>Troubleshoot database failures, corruption, long-running queries, and performance bottlenecks</li><li>Support developers with schema changes, stored procedures, and data migrations</li><li>Maintain documentation of schemas, configurations, and DR procedures</li><li>Assist in ETL processes and reporting activities</li></ul><p><br></p>
We are looking for a skilled Netsuite Consultant to join our team in Cincinnati, Ohio. This is a long-term contract position that offers an opportunity to work on dynamic ERP and CRM solutions while optimizing business processes. The ideal candidate will bring expertise in Netsuite systems and a strong ability to collaborate with cross-functional teams.<br><br>Responsibilities:<br>• Design and implement solutions within NetSuite Planning & Budgeting and NetSuite Data Warehouse.<br>• Develop and maintain client-side scripting to enhance functionality and user experience.<br>• Collaborate with stakeholders to gather and document business requirements for system improvements.<br>• Configure and manage system settings to meet organizational needs and ensure optimal performance.<br>• Create and integrate APIs to streamline data exchange and improve system interoperability.<br>• Provide expertise in Salesforce development to enhance CRM capabilities.<br>• Conduct testing and troubleshooting to resolve system issues and ensure seamless operations.<br>• Deliver training and support to users to maximize system utilization.<br>• Participate in regular meetings to review project progress and address challenges.
<p>We are looking for an experienced IT Network Manager/Lead to oversee infrastructure projects and ensure successful delivery of business applications. This role requires a strong technical background and the ability to collaborate with stakeholders to develop, maintain, and enhance software solutions. Based in Lafayette, Louisiana, the position is fully onsite and demands a proactive individual capable of managing multiple priorities in a dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Lead infrastructure projects by defining objectives, timelines, and deliverables</p><p>• Collaborate with stakeholders to gather and analyze requirements, ensuring alignment with organizational goals.</p><p>• Maintain and troubleshoot existing systems to optimize performance and resolve technical issues.</p><p>• Create and update technical documentation.</p><p>• Provide guidance and support to team members, fostering a collaborative environment.</p><p>• Manage multiple projects simultaneously, prioritizing tasks and meeting deadlines.</p><p>• Monitor project progress and report updates to stakeholders regularly.</p>
We are looking for a dedicated and detail-oriented Test Center Administrator to join our team in Westbury, New York. In this long-term contract role, you will play a key part in ensuring that testing sessions run smoothly and that candidates have a secure and fair experience. This position requires a flexible schedule, including availability for evenings and Saturdays, with schedules provided two weeks in advance.<br><br>Responsibilities:<br>• Greet test takers, verify their identification, and guide them through the check-in process.<br>• Conduct security checks, including using wands, to maintain a secure testing environment.<br>• Monitor examinees throughout the testing process to ensure compliance with procedures.<br>• Address and resolve any candidate concerns or issues promptly and professionally.<br>• Enforce test center policies and safeguard all materials and equipment.<br>• Maintain accurate records and report any irregularities or incidents.<br>• Ensure a comfortable and fair testing environment for all candidates.<br>• Assist with the setup, maintenance, and packing of computer equipment as needed.<br>• Represent the organization’s values and mission in all interactions.<br>• Perform administrative tasks, including scanning documents and answering inbound calls.
We are looking for an experienced Chief Information Officer (CIO) to lead strategic IT initiatives for a small insurance company based in Madison, Wisconsin. As a key executive, you will play a pivotal role in driving business innovation, technology integration, and digital transformation efforts. This is a long-term contract position ideal for a visionary leader with a strong blend of strategic thinking and technical expertise.<br><br>Responsibilities:<br>• Develop and execute comprehensive IT strategies aligned with the company's business objectives.<br>• Lead digital transformation initiatives to optimize operations and enhance competitive advantage.<br>• Collaborate with stakeholders to gather requirements and define technology roadmaps, including business, capability, and implementation plans.<br>• Provide executive leadership in managing cybersecurity measures and ensuring compliance with industry regulations.<br>• Oversee the development and implementation of strategic roadmaps to support organizational growth.<br>• Act as a key advisor on technology investments, ensuring alignment with financial goals and priorities.<br>• Manage IT infrastructure, including Cisco ASA Firewall systems, to maintain operational efficiency and security.<br>• Foster collaboration across teams to adopt Agile Scrum methodologies for project management and delivery.<br>• Drive innovation by identifying emerging technologies that can benefit the organization.<br>• Monitor and optimize IT performance metrics to ensure alignment with business needs.
<p><strong>Help Desk Technician – Level 2</strong></p><p><strong>Location:</strong> Manchester, CT</p><p><br></p><p>A Robert Half client is seeking a Help Desk Level 2 Technician to provide day-to-day technical support to end users.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Troubleshoot and resolve Level 2 desktop, hardware, and software issues</li><li>Support Windows environments, Microsoft 365, and Active Directory</li><li>Escalate complex issues as needed and document work in a ticketing system</li></ul><p><br></p><p><br></p>
We are looking for a ServiceNow Administrator to support and optimize the organization's ServiceNow environment in Bensalem, Pennsylvania. This position plays a central role in maintaining platform stability, improving service management capabilities, and partnering with internal teams to align system functionality with business needs. The ideal candidate brings hands-on platform administration experience, strong troubleshooting ability, and a practical understanding of IT service management processes within a financial services setting.<br><br>Responsibilities:<br>• Oversee daily administration of the ServiceNow platform across development, test, and production environments, including coordination of version upgrades and patch activities.<br>• Configure and refine key service management capabilities such as incident, change, problem, and service catalog functions to support operational needs.<br>• Administer user access by maintaining roles, groups, and permissions while ensuring appropriate security and governance controls are followed.<br>• Build and maintain platform components including automated flows, workflows, forms, fields, UI policies, business rules, and client-side scripts.<br>• Track platform health, investigate system issues, and resolve performance concerns to keep the environment reliable and efficient.<br>• Manage update sets and instance-to-instance deployments while supporting controlled migration of changes across environments.<br>• Maintain data quality through imports, exports, cleanup efforts, and ongoing oversight of platform records and structure.<br>• Develop notifications, reports, and dashboards, and assist with integrations connecting ServiceNow to other enterprise applications and monitoring tools.<br>• Produce clear technical documentation, support audit and compliance activities, and uphold platform standards and administrative best practices.
<p><strong>Responsibilities</strong></p><ul><li>Lead end-to-end delivery of large-scale technology programs across Corporate Functions</li><li>Drive program governance, execution tracking, and risk/issue management across multiple workstreams</li><li>Coordinate across business, product, architecture, and engineering teams to ensure alignment on scope, priorities, and timelines</li><li>Manage interdependencies across integration initiatives (e.g., platform consolidation, data migration, vendor systems)</li><li>Establish and maintain program plans, RAID logs, and executive-level reporting</li><li>Ensure alignment with regulatory, risk, and control requirements in a banking environment</li><li>Facilitate decision-making and escalation management with senior stakeholders (CIO, product owners, vendors)</li></ul><p><br></p>