<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1 year of professional business to business experience. Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role, it's a far more strategic customer service function.</p><p><br></p><p>For the right level of experience the budgeted salary range is $55-65K + bonus. Very good benefits, and legitimate growth potential opportunities too. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>Charlie Gilmur with Robert Half is looking for an experienced Product Manager to oversee the development, strategy, and lifecycle management of dental equipment in Newberg, Oregon. This role involves driving product innovation, ensuring regulatory compliance, and collaborating with cross-functional teams to deliver high-quality solutions that meet market demands. The ideal candidate will bring expertise in product management within the medical device or healthcare industry.</p><p><br></p><p>Responsibilities:</p><p>• Develop and manage product strategies and roadmaps for dental equipment, ensuring alignment with business objectives and market needs.</p><p>• Conduct in-depth market research and competitive analysis to identify trends, opportunities, and customer requirements.</p><p>• Collaborate with R& D, engineering, and manufacturing teams to oversee product development from design to commercialization, ensuring quality and compliance.</p><p>• Partner with regulatory affairs to meet global standards and ensure adherence to industry regulations.</p><p>• Lead go-to-market strategies, including pricing, positioning, and promotional activities to maximize market adoption.</p><p>• Manage project budgets, forecast demand, and establish cost and margin targets to achieve financial goals.</p><p>• Coordinate efforts across marketing, sales, and operations teams to ensure seamless product delivery.</p><p>• Engage with customers, key opinion leaders, and stakeholders to gather insights, validate concepts, and enhance user experience.</p><p>• Monitor product performance post-launch, analyzing sales, customer feedback, and market trends to recommend improvements.</p><p>• Stay informed on industry developments, including competitor activities and emerging technologies, to drive innovation.</p><p><br></p><p>Please reach out to Charlie Gilmur with Robert Half to review this position. Job Order: 03600-0013332327</p><p><br></p>
<p>We are seeking a <strong>tech-savvy Administrative Assistant</strong> to join our team in Miami, Florida. This role offers the opportunity to support essential office operations while working closely with a technician in a fast-paced, technology-focused environment. The ideal candidate will combine strong administrative skills with a solid technical background, playing a key role in ensuring smooth workflows and effective communication with clients.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Assist with data recovery services, including handling and documenting client devices accurately.</li><li>Maintain communication with clients regarding technical service updates and inquiries.</li><li>Oversee daily office operations, ensuring efficient workflow in a tech-focused environment.</li><li>Perform data entry and management of technical records, ensuring accuracy and attention to detail.</li><li>Coordinate shipping and return of computers, storage devices, and other technical equipment.</li><li>Support the technician with basic IT tasks, troubleshooting, and system organization.</li></ul><p><br></p>
<p>We’re looking for a <strong>Business Intelligence Engineer</strong> to design, build, and optimize scalable analytics solutions that turn complex data into actionable insights. This role blends data engineering, analytics, and visualization—ideal for someone who enjoys working across the full BI stack.</p><p>You’ll collaborate with business stakeholders, data engineers, and leadership to develop data models, pipelines, and dashboards that drive informed decision-making.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design, develop, and maintain interactive dashboards and reports using <strong>Power BI</strong></li><li>Build and optimize semantic models, DAX measures, and data transformations</li><li>Develop and manage data pipelines using <strong>Microsoft Fabric</strong> (Lakehouse, Data Factory, OneLake)</li><li>Write efficient, scalable <strong>SQL</strong> for data extraction, transformation, and modeling</li><li>Use <strong>Python</strong> for data processing, automation, and advanced analytics</li><li>Ensure data accuracy, governance, and performance across BI solutions</li><li>Partner with stakeholders to translate business requirements into technical solutions</li><li>Monitor, troubleshoot, and optimize BI performance and refresh processes</li><li>Document BI architectures, data models, and reporting standards</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Quincy, Massachusetts. In this role, you will collaborate with stakeholders to define system and business requirements, analyze processes, and recommend improvements that drive efficiency. You will play a pivotal role in project planning, documentation, and quality assurance while staying informed about industry standards and technological advancements.<br><br>Responsibilities:<br>• Facilitate meetings with stakeholders to gather and define business and system requirements.<br>• Develop use cases and conduct thorough research to identify and resolve issues.<br>• Analyze current workflows and recommend innovative solutions to enhance processes.<br>• Prepare and maintain detailed project plans while managing issue logs and documentation.<br>• Collaborate on testing phases during the development cycle to ensure quality and functionality.<br>• Conduct benchmarking research to align practices with industry standards.<br>• Provide subject matter expertise and technical insights to support client needs.<br>• Oversee the creation and maintenance of business application programs based on specifications.<br>• Stay updated on technological trends and competitive developments to inform strategies.<br>• Document findings and plans in a clear and organized manner to support project goals.
We are looking for a skilled ERP/CRM Consultant to join our team on a long-term contract basis in Cerritos, California. In this role, you will play a crucial part in optimizing system functionalities, automating workflows, and ensuring seamless operations tailored to business needs. This position offers an excellent opportunity to leverage your expertise in configuration management, scripting, and system customization.<br><br>Responsibilities:<br>• Conduct thorough data validation by running reports, identifying discrepancies, and ensuring accuracy.<br>• Configure code setups to align with organizational requirements and system functionalities.<br>• Establish role-based access groups to ensure secure and efficient user access.<br>• Design and implement automated workflows to support digitized processes and enhance operational efficiency.<br>• Provide comprehensive training to staff, supervisors, and approvers on system functionalities and usage.<br>• Assist with budget imports and amendments during the go-live phase to ensure smooth transitions.<br>• Develop dashboards and create custom reports to provide actionable insights.<br>• Collaborate with stakeholders to gather and document business requirements effectively.<br>• Utilize API development and scripting to integrate and enhance system features.
We are looking for an experienced Data Governance Lead to join our team in Minneapolis, Minnesota. In this pivotal role, you will oversee the implementation and enforcement of data governance policies, ensuring the integrity, security, and compliance of data assets. With a blend of leadership and technical expertise, you will drive initiatives that enhance data quality and optimize governance frameworks.<br><br>Responsibilities:<br>• Oversee and maintain data catalog, metadata management, data quality, and lineage tools to support governance objectives.<br>• Collaborate with data owners and technical teams to identify and resolve issues related to data quality and integrity.<br>• Implement role-based access control policies across data platforms, ensuring compliance with privacy regulations and organizational standards.<br>• Evaluate emerging tools and technologies to enhance the efficiency and impact of the data governance program.<br>• Establish and monitor key performance indicators (KPIs) to measure program effectiveness and identify areas for improvement.<br>• Lead efforts to ensure data remediation processes are aligned with organizational goals and compliance requirements.<br>• Provide technical expertise in managing data platforms, including data lakes, warehouses, and databases.<br>• Develop and enforce standards for data privacy, security, and accessibility across all data assets.<br>• Guide the organization in aligning data governance initiatives with enterprise risk and IT risk management strategies.
We are looking for an experienced SAP B1 Consultant to join our team on a long-term contract basis in Lewis Center, Ohio. In this role, you will leverage your expertise to optimize system performance and align technology solutions with business processes. Your focus will be on enhancing operational efficiency, integrating systems, and providing actionable recommendations to drive success.<br><br>Responsibilities:<br>• Evaluate current processes to identify technology gaps and inefficiencies in workflows.<br>• Provide expert recommendations for optimizing SAP Business One to align with production and revenue goals.<br>• Assess and integrate 'home-grown' systems with SAP Business One for seamless functionality.<br>• Address challenges related to disparate data sources and propose solutions for unified data management.<br>• Enhance the use of SAP Business One Sales Module to improve tracking and work-in-progress metrics.<br>• Analyze the Order to Cash module and determine its effectiveness for business needs without requiring a full warehouse management system.<br>• Review team structure and skills, offering recommendations for organizational improvements and necessary skill upgrades.<br>• Document business processes and system configurations to ensure clarity and consistency.<br>• Collaborate with stakeholders to ensure alignment between technical solutions and business requirements.<br>• Provide insights and strategies to optimize system usage without recommending major system overhauls.
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
<p>We are looking for a skilled Salesforce Product Designer to join our client's team in Salt Lake City, UT. This is a long-term contract position that offers the opportunity to work on an enterprise-level Salesforce Lightning migration. You will collaborate with an experienced UX team to deliver impactful design solutions while contributing to modern design systems and workflows.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with a team of designers and developers to implement Salesforce Lightning design patterns and components.</p><p>• Create and optimize user workflows for complex B2B and enterprise systems.</p><p>• Utilize Figma to develop shared files, components, and ensure version control.</p><p>• Conduct user research and gather requirements within an Agile environment.</p><p>• Contribute to design systems and maintain consistency across platforms.</p><p>• Participate in discovery sessions to identify user needs and translate them into actionable solutions.</p><p>• Design seamless user experiences for Salesforce products, including Experience Cloud, Flow, and Service/Sales Cloud.</p><p>• Support the healthcare staffing platform by delivering portfolio-worthy design solutions.</p><p>• Work closely with cross-functional teams to ensure alignment and quality in design implementation.</p><p>• Provide feedback and support to peers within the UX team to foster a collaborative culture.</p>
<p>Summary</p><p>The TMS Business Analyst is responsible for supporting the implementation, configuration, and ongoing optimization of Transportation Management System solutions. This role sits at the intersection of business operations, technology, and logistics, partnering closely with internal stakeholders, clients, and technical teams to ensure transportation systems align with operational needs and deliver measurable business value.</p><p>This position is well-suited for a business analyst with experience in logistics, supply chain, TMS/WMS platforms, and systems implementations who enjoys hands-on configuration, data analysis, testing, and user enablement.</p><p>Key Responsibilities</p><p>Business Analysis & Stakeholder Engagement</p><ul><li>Partner with business users, clients, and operations teams to understand transportation workflows, requirements, and pain points.</li><li>Gather, document, and validate business requirements for TMS functionality, integrations, and enhancements.</li><li>Translate business needs into functional specifications and system configurations within the TMS platform.</li><li>Act as a liaison between business stakeholders and technical or development teams to ensure accurate delivery of requirements.</li></ul><p>TMS Configuration & Implementation</p><ul><li>Configure TMS features, rules, and workflows to support client and operational requirements.</li><li>Support end-to-end TMS implementations including discovery, configuration, testing, pilot launches, and go-live support.</li><li>Assist with integration design and validation between TMS and related systems such as WMS, ERP, carrier systems, and reporting platforms.</li><li>Coordinate system updates, enhancements, and change requests within the TMS environment.</li></ul><p>Data Analysis & Reporting</p><ul><li>Analyze transportation data to understand shipping volumes, costs, lanes, regions, and performance trends.</li><li>Support reporting and data validation efforts to ensure accuracy and consistency across transportation systems.</li><li>Assist business users with data interpretation to support operational and financial decision-making.</li></ul><p>Testing, Training & Support</p><ul><li>Develop and execute test plans, scenarios, and scripts to validate TMS configurations and integrations.</li><li>Support User Acceptance Testing (UAT) and coordinate issue resolution with technical teams.</li><li>Create user documentation, SOPs, and training materials.</li><li>Deliver training sessions to end users and provide post-implementation support.</li></ul><p>Continuous Improvement</p><ul><li>Identify opportunities to improve transportation processes, system usability, and data quality.</li><li>Support continuous improvement initiatives related to transportation operations and system performance.</li><li>Assist with evaluating new TMS features, enhancements, or complementary logistics tools.</li></ul><p>What This Role Is</p><ul><li>Business-facing and systems-focused</li><li>Hands-on with TMS configuration and data</li><li>Implementation and support oriented</li><li>Ideal for a mid-level analyst with logistics systems experience</li></ul><p><br></p><p><br></p>
<p>We are seeking a <strong>Senior Business Analyst with a Product Owner mindset</strong> to lead enterprise integration and last-mile delivery initiatives. This role requires strong facilitation skills, deep understanding of Agile practices, and the ability to translate complex business needs into actionable technical requirements.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Lead stakeholder workshops and requirements-gathering sessions</li><li>Define user stories, acceptance criteria, and process flows</li><li>Own roadmap creation, backlog management, and UAT planning</li><li>Drive integrations across ERPs, telematics (Samsara), and dispatch systems (DispatchTrack)</li><li>Create data mapping and conversion documentation for system-to-system integrations</li><li>Collaborate with engineering teams to deliver solutions in an Agile environment</li><li>Communicate effectively with both technical teams and business stakeholders</li></ul><p><br></p>
<p>Are you a detail-oriented payroll professional with hands-on ADP experience? Our team is seeking a Payroll Specialist for a temp to hire opportunity onsite in Uniondale, NY.</p><p><br></p><p><strong>Main Duties:</strong></p><ul><li>Process payroll for employees using ADP systems</li><li>Maintain payroll records and ensure data accuracy</li><li>Respond to employee payroll inquiries</li><li>Assist with payroll reporting and compliance tasks</li><li>Support with timecard management and reconciliations</li><li>Collaborate with Finance and HR teams as needed</li></ul>
<p>Robert Half is looking for a dedicated Customer Service Representative to join our team in Lexington-Fayette, Kentucky. This position offers an exciting opportunity to provide exceptional service in the hospitality industry while handling a variety of client interactions. As a Contract to long-term position, it is ideal for individuals seeking career growth and development. There are 15 seats open with MANY schedules/shifts available----apply today to be considered! These will fill fast, interviews immediately and offers will be extended quickly!</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing calls efficiently while adhering to departmental goals.</p><p>• Process reservations accurately and within expected timelines.</p><p>• Input reservation details into the system with precision.</p><p>• Communicate professionally and effectively with clients and internal teams to address concerns.</p><p>• Document client needs and issues appropriately using clear and proper language.</p><p>• Start assigned tasks promptly and ensure timely completion.</p><p>• Adapt to additional duties or assignments as required by the team.</p>
<p>Robert Half is seeking a Sr. IT Client Success Manager for a National Managed Services company. </p><p>This role is remote, may require quarterly travel as needed predominantly in the Southwest/Mountain region.</p><p><br></p><p>The Client Success Manager builds strong client relationships, ensures service delivery excellence, and drives growth opportunities. </p><p>You’ll collaborate with internal teams, assist with onboarding, and maintain client satisfaction throughout the lifecycle.</p><p><br></p><p>Key Responsibilities include:</p><p>-Client Relationship Management;</p><p>Develop and maintain strong client relationships.</p><p>Communicate regularly and provide updates to ensure alignment with business needs.</p><p>-Trusted Advisor & Advocate</p><p>Act as the client’s advocate and escalation point.Monitor KPIs, manage SLAs, and present reports.</p><p>Oversee onboarding, offboarding, and service adjustments.</p><p>-Service Delivery & Growth</p><p>Align expectations with delivery capabilities.</p><p>Identify expansion opportunities and assist with renewals and proposals.</p><p>-Documentation & Account Expertise</p><p>Maintain accurate client documentation and act as the account expert.</p><p>-Client Satisfaction</p><p>Resolve issues promptly, gather feedback, and coordinate with internal teams to ensure success.</p><p>Other duties as needed</p><p><br></p>
<p>We are looking for a skilled IT Business Analyst to join our team in Southern California. In this role, you will play a vital part in driving enterprise-wide digital transformation projects. This is a long-term contract position that requires working onsite 4 days per week and offering the opportunity to collaborate on complex business processes and deliver impactful solutions.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed system analysis for assigned projects, including improvements to existing systems and new implementations, following Agile and Waterfall methodologies.</p><p>• Facilitate workshops that focus on data analysis, business process evaluation, and workflow creation.</p><p>• Gather, refine, and validate complex business requirements, building a clear and prioritized backlog.</p><p>• Manage project plans, staff tasks, and provide regular progress reports as needed.</p><p>• Coordinate and lead meetings with multiple stakeholders, ensuring effective communication and distributing meeting minutes.</p><p>• Provide support for production systems, addressing issues and ensuring smooth operation.</p><p>• Develop and execute test cases for both batch and online processing systems.</p><p>• Prepare and deliver presentations and communication materials tailored to diverse stakeholder groups.</p><p>• Analyze business operations to identify opportunities for process automation and improvement.</p><p>• Assist with business process redesign and documentation to support new technologies.</p>
We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis. This role involves optimizing and managing system configurations to support multi-state operations and ensuring compliance with organizational policies. Based in Los Angeles, California, this position is ideal for professionals skilled in system administration and configuration.<br><br>Responsibilities:<br>• Configure scheduling rules, compliance engines, timeclock policies, and role-based permissions to support multi-state operations.<br>• Facilitate the setup of new restaurant locations, applying standardized templates while addressing local compliance needs.<br>• Oversee user provisioning workflows, including managing security roles and access permissions for thousands of team members.<br>• Collaborate with Legal and People teams to adapt system configurations based on policy changes.<br>• Develop and maintain system documentation to ensure consistent configuration management.<br>• Provide technical guidance and training to managers and team members on system functionalities.<br>• Troubleshoot and resolve system issues, ensuring minimal disruption to operations.<br>• Coordinate with stakeholders to gather requirements and implement system updates effectively.<br>• Monitor system performance and recommend improvements to enhance functionality and efficiency.<br>• Partner with cross-functional teams to integrate new tools and technologies into existing systems.
<p>Join our executive leadership team as the VP of Information Security, responsible for steering enterprise-wide cybersecurity functions and strategy. Located in Salt Lake City, this pivotal role will oversee cyber defense operations, drive compliance, lead strategic security programs, and communicate security posture at the highest levels.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Lead Incident Response and investigation processes, ensuring fast, effective mitigation across the enterprise.</li><li>Oversee Security Operations Center (SOC) and Managed Detection and Response (MDR) activities to safeguard company assets and data.</li><li>Develop, implement, and continuously improve GRC (Governance, Risk, and Compliance), audit practices, and regulatory adherence.</li><li>Shape the strategic direction for enterprise security, aligning roadmaps and initiatives with business objectives.</li><li>Deliver executive-ready communications to senior leadership, the board, and stakeholders on cyber risks, threats, and program effectiveness.</li><li>Own annual budget and multi-year roadmap planning; allocate resources for maximum risk reduction and program maturity.</li><li>Lead and mentor high-performing teams, fostering a culture of operational excellence, collaboration, and continual improvement.</li></ul><p><strong>Qualifications:</strong></p><ul><li>Proven record of leading Incident Response and investigation teams for complex enterprise environments.</li><li>Experience managing SOC/MDR operations and vendors.</li><li>Advanced knowledge of GRC frameworks, compliance controls (NIST, ISO 27001, HIPAA, PCI DSS), and audit processes.</li><li>Strategic leadership experience—directing enterprise-wide security programs, transformation initiatives, and change management.</li><li>Executive presence and communication skills—capable of translating security risk and strategy for non-technical audiences.</li><li>Demonstrated success in budgeting, forecasting, and long-term program planning.</li><li>Bachelor's degree in Information Security, Computer Science, or related field; advanced certifications (CISSP, CISM, CISA) strongly preferred.</li></ul><p><br></p>
Prominent AM Law 200 law firm with multiple regional office locations seeks a Legal Technology Training Specialist for our Hackensack, New Jersey office to join our IT team and support the Firm’s technology training initiatives. In this hybrid role, you’ll assist in developing and delivering skills-based training, expanding our eLearning library, supporting strategies for user adoption, and coordinating training logistics. Reporting to the Legal Technology Trainer, you’ll play a key role in enhancing how our attorneys and staff are made aware of the available legal tools and become productive with them. This is a great opportunity for someone who enjoys teaching, content creation, and helping others get the most out of technology in a professional services environment.<br><br>Applicants must have excellent written and verbal communication skills, strong interpersonal ability, and the aptitude to learn new tasks quickly. The role requires adherence to established procedures, strong documentation discipline, and the ability to work effectively both independently and in a team environment. Periodic travel to other Firm offices is required. A law firm or professional services background is necessary. An associate’s or bachelor’s degree in a legal or technology field or equivalent work experience, is also preferred.
We are looking for a detail-oriented and personable Receptionist to join our team in Stamford, Connecticut. In this long-term contract role, you will serve as the first point of contact, ensuring smooth day-to-day operations and delivering exceptional customer service. This position offers the opportunity to work in a dynamic environment within the real estate and property industry.<br><br>Responsibilities:<br>• Greet visitors and clients warmly, creating a welcoming environment.<br>• Manage incoming calls and direct them to the appropriate departments or individuals.<br>• Maintain a tidy and organized reception area, ensuring it reflects a high standard.<br>• Schedule appointments and coordinate meeting room usage efficiently.<br>• Assist with administrative tasks, including data entry and handling correspondence.<br>• Support office operations by ordering supplies and keeping inventory up to date.<br>• Monitor and distribute mail and deliveries promptly.<br>• Provide accurate information to clients and visitors regarding company services.<br>• Collaborate with team members to ensure smooth communication and workflow.<br>• Uphold company policies and procedures while interacting with clients and staff.
We are looking for an experienced Business Analyst IV to join our team in Sun Prairie, Wisconsin. In this role, you will focus on gathering and analyzing business requirements, driving project deliverables, and ensuring alignment with organizational priorities. This is a long-term contract position offering an excellent opportunity to work on impactful projects within the insurance industry.<br><br>Responsibilities:<br>• Conduct comprehensive requirements elicitation sessions to identify business needs and translate them into actionable deliverables.<br>• Collaborate with project managers and product owners to drive the successful implementation of functional and technical solutions.<br>• Create detailed documentation for processes, procedures, and requirements to support project goals and organizational strategies.<br>• Analyze and map business processes to identify areas for improvement and provide recommendations.<br>• Serve as a liaison between business stakeholders, IT teams, and external vendors to ensure seamless communication and project execution.<br>• Lead efforts related to defect resolution and quality assurance for project deliverables.<br>• Manage stakeholder relationships across diverse teams, including business, IT, and customers.<br>• Facilitate the integration of solutions with existing policy administration systems and other platforms.<br>• Drive initiatives related to billing, pricing, and underwriting operations within the insurance domain.<br>• Ensure that project outcomes align with strategic priorities and deliver measurable business value.
<p>125,000 - 130,000</p><p><br></p><p>Are you ready to take the next step in your accounting career with a company that’s been experiencing tremendous growth over the past five years? Our client is a well-established construction firm in Old Bridge, NJ, seeking a Senior Accountant or Accounting Manager (DOE) to join their expanding team.</p><p>This position is open due to continued growth and the anticipated retirement of their long-time Controller within the next 1–2 years. It’s a unique opportunity for someone who wants to grow into a leadership role and make a lasting impact.</p><p>What You’ll Do:</p><ul><li>Manage a broad range of general accounting functions</li><li>Oversee payroll processing and ensure compliance</li><li>Prepare and analyze financial reports</li><li>Support month-end and year-end close processes</li><li>Collaborate with leadership on budgeting and forecasting</li></ul><p>Requirements are:</p><ul><li>Minimum 5 years of accounting experience, ideally in construction or a related industry</li><li>Strong knowledge of general ledger, payroll, and financial reporting</li><li>Experience with Sage 300 is highly preferred, but not required</li></ul><p>The company offers an excellent benefits package including a profit sharing plan and excellent medical coverage. To apply email a resume to Robert Half. Or call Rich Singer, CPA</p><p>At 848-202-7970 to discuss this excellent opportunity.</p>
We are looking for an organized and detail-oriented Receptionist to join our team in Newark, New Jersey. As the first point of contact, you will play a key role in ensuring efficient communication and smooth operations within our education-focused environment. This is a long-term contract position that offers the opportunity to contribute to a dynamic and collaborative setting.<br><br>Responsibilities:<br>• Serve as the primary contact for visitors, students, and staff, ensuring a welcoming and detail-oriented atmosphere.<br>• Handle incoming calls promptly, providing accurate information and directing inquiries to the appropriate department.<br>• Manage student scheduling, coordinating appointments and maintaining accurate records.<br>• Oversee email correspondence, responding to inquiries and forwarding messages as necessary.<br>• Maintain an organized reception area, ensuring it is tidy and presentable at all times.<br>• Collaborate with team members to support administrative tasks and special projects.<br>• Monitor and manage scheduling systems to streamline operations.<br>• Assist with general office duties, including filing and data entry.<br>• Provide excellent customer service to address the needs of students, parents, and visitors.<br>• Ensure confidentiality and security of sensitive information while handling administrative tasks.
We are looking for a Help Desk and Infrastructure Manager to lead our IT support team and oversee day-to-day infrastructure operations within our manufacturing organization. This position offers the opportunity to combine technical expertise with leadership responsibilities, ensuring seamless support for end-users and efficient management of IT systems. As a long-term contract role based in Dayton, Ohio, this position is ideal for candidates seeking a dynamic environment where they can guide a team while contributing to the growth and maturity of IT processes.<br><br>Responsibilities:<br>• Lead a team of four IT support professionals, providing direction and mentorship to enhance their skills and performance.<br>• Serve as the primary escalation point for Tier 2 issues, ensuring quick and effective resolution of complex support cases.<br>• Oversee the management and resolution of approximately 400 support tickets monthly, maintaining high-quality service standards.<br>• Develop and implement a structured tiered support model to streamline operations and improve efficiency.<br>• Administer and optimize Microsoft Office 365 and related tools to meet organizational needs.<br>• Manage endpoint devices, including patching and updates, through NinjaOne to ensure smooth functionality.<br>• Supervise workflows and reporting within Zendesk, ensuring accurate tracking and analysis of ticketing metrics.<br>• Build and maintain a SharePoint-based intranet to support team collaboration and information sharing.<br>• Collaborate with marketing teams to implement SharePoint-driven initiatives and enhance digital content.<br>• Identify areas for improvement in IT processes and team capabilities, developing strategies to address skill gaps and operational inefficiencies.
<p>We are looking for an experienced and personable Receptionist to join our team in San Diego, California. This is a long-term contract position in the investment management industry, offering an opportunity to excel in a dynamic and fast-paced environment. The ideal candidate will have strong customer service skills, a detail-oriented demeanor, and the ability to handle a high volume of calls with efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming calls, averaging 100 daily, and ensure prompt and courteous responses to inquiries.</p><p>• Welcome visitors and clients with a detail-oriented approach, creating a positive and friendly first impression.</p><p>• Handle administrative tasks, including scheduling, data entry, and correspondence, to support the office's daily operations.</p><p>• Collaborate with colleagues to maintain a seamless workflow and ensure customer satisfaction.</p><p>• Assist with training and onboarding processes for new team members as needed.</p><p>• Maintain an organized and tidy reception area, ensuring it reflects the company's high standards.</p><p>• Address client concerns and resolve issues efficiently to uphold excellent customer service.</p><p>• Communicate effectively with team members and supervisors to ensure smooth operations.</p><p>• Provide support during busy periods or special projects as required.</p>
