<p>We are looking for an IT Support Analyst (Level 1, 2 or 3) to join our team in Las Cruces, New Mexico. </p><p>This role involves delivering day-to-day routine and more complex technical support to clients, both remotely and onsite, while contributing to larger IT projects.</p><p>This is a Contract to permanent employment opportunity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide Level 1 and Level 2 technical support; assist with more complex issues as needed.</li><li>Troubleshoot and resolve client IT issues via remote tools and onsite visits.</li><li>Participate in larger-scale projects, including:</li><li>Server builds and configurations</li><li>Network infrastructure (switches, VLANs, firewalls, routers)</li><li>Active Directory management and file security </li><li> Manage help desk ticket queues and ensure timely resolution of customer issues.</li><li>Other duties as needed</li></ul><p><br></p>
We are looking for an IT Security Specialist to join our team in Chicago, Illinois. This role is ideal for individuals who excel in managing FedRAMP-compliant environments and hybrid cloud infrastructures while fostering collaboration across departments. As a Contract position with the potential for long-term employment, this opportunity combines technical expertise with stakeholder engagement to drive security initiatives effectively.<br><br>Responsibilities:<br>• Ensure the operation and maintenance of FedRAMP-compliant environments and hybrid cloud systems.<br>• Collaborate across departments to align compliance, security, and operational goals.<br>• Effectively communicate technical concepts to both technical and non-technical stakeholders.<br>• Advocate for security programs internally by promoting processes, standards, and their organizational value.<br>• Apply expertise in data privacy, database security, and cybersecurity to safeguard systems.<br>• Support cyber governance initiatives to ensure adherence to industry standards.<br>• Manage computer files and related systems to maintain security and accessibility.<br>• Provide guidance on implementing best practices for FedRAMP compliance.<br>• Proactively identify and address vulnerabilities within hybrid environments.
<p>We are looking for a skilled IT Applications Analyst to join our team in Toledo, Ohio. This contract-to-permanent position offers an exciting opportunity to contribute to the development and enhancement of core business applications while ensuring their optimal performance. The ideal candidate will have a strong background in systems analysis and demonstrate the ability to adapt quickly to changing priorities.</p><p><br></p><p>Responsibilities:</p><p>• Analyze business needs and translate them into technical requirements for system enhancements.</p><p>• Collaborate with stakeholders to gather, document, and refine system requirements.</p><p>• Configure and optimize Salesforce and other enterprise systems to improve functionality.</p><p>• Develop and maintain technical documentation for system processes and updates.</p><p>• Perform data analysis using SQL to support business decisions and resolve system issues.</p><p>• Coordinate EDI and ETL processes to ensure accurate and efficient data integration.</p><p>• Identify and troubleshoot issues within business systems, providing timely resolutions.</p><p>• Work closely with cross-functional teams to implement and test system changes.</p><p>• Monitor and evaluate system performance, recommending improvements as needed.</p><p>• Stay updated on industry trends to identify opportunities for innovation and system improvement.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide technical assistance and support across multiple locations within Fulton County, ensuring smooth operations and resolving IT-related issues. This is a Contract-to-permanent opportunity within the local government sector, offering an excellent chance to contribute to public services while developing your career.<br><br>Responsibilities:<br>• Provide comprehensive desktop support across multiple locations, addressing hardware and software issues to maintain operational efficiency.<br>• Configure, troubleshoot, and maintain computer systems, including Apple devices, Dell technologies, and other hardware.<br>• Manage and support Active Directory environments, ensuring secure and efficient user access.<br>• Utilize Cisco and Citrix technologies to support network and remote access solutions.<br>• Implement and oversee backup technologies to safeguard data and ensure recovery capabilities.<br>• Perform configuration management tasks to ensure systems are properly set up and maintained.<br>• Collaborate with team members to resolve complex technical issues and deliver timely solutions.<br>• Conduct routine system checks and provide proactive maintenance to prevent disruptions.<br>• Document technical processes and solutions for reference and training purposes.<br>• Support database-related tasks, ensuring data integrity and accessibility.
We are looking for a Device Support Specialist to join our team in Coral Springs, Florida. In this role, you will serve as the primary contact for technical support, assisting customers with hardware-related inquiries and troubleshooting. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving. This is a contract-to-permanent position offering an exciting opportunity to work with innovative technologies and collaborate across multiple teams.<br><br>Responsibilities:<br>• Provide technical assistance to customers, addressing inquiries and offering solutions for hardware-related issues.<br>• Assist customers with the installation, configuration, and operation of devices, ensuring optimal performance.<br>• Document customer interactions, track support cases, and ensure timely resolution of issues.<br>• Coordinate the replacement, shipping, and receiving of device components as necessary.<br>• Perform basic testing and functionality checks on returned hardware to identify potential defects.<br>• Update and maintain accurate records in support ticket systems and technical documentation.<br>• Collaborate with engineering teams to conduct product testing and provide feedback for improvements.<br>• Work closely with operations and product management teams to align support efforts with business objectives.<br>• Deliver exceptional customer service by addressing concerns with clarity and professionalism.
<p>We are looking for an experienced IT Support Technician to join our team in Haslet, Texas. This Contract to permanent position offers an exciting opportunity to contribute to the seamless functionality of our IT systems and support operations across multiple facilities. The ideal candidate will thrive in a dynamic environment, excel in resolving technical issues, and ensure a high level of professionalism in every interaction.</p><p><br></p><p><strong>Title: IT Support </strong></p><p><strong>Location: Haslet, Tx </strong></p><p><strong>Pay: 30-38 per hour </strong></p><p><strong>Duration: 12-24 Month Contract to hire </strong></p><p><br></p><p>Responsibilities:</p><p>• Diagnose and resolve technical issues related to IT equipment, including hardware, software, and peripherals.</p><p>• Install, configure, and maintain system hardware and software, adhering to design specifications.</p><p>• Monitor system performance and conduct preventative maintenance to ensure optimal functionality.</p><p>• Collaborate with network engineers and external vendors to provide technical support for warehouse operations.</p><p>• Administer user access through Windows Active Directory, Office 365, InTune, and other relevant platforms.</p><p>• Manage technical relationships with external suppliers to ensure smooth operations.</p><p>• Track, manage, and resolve IT issues promptly using a ticketing system.</p><p>• Troubleshoot and resolve network, server, and application concerns to minimize downtime.</p><p>• Develop and refine standard procedures to enhance team efficiency and workflows.</p><p>• Provide on-site and remote support to customers across multiple locations, including lifting and moving equipment up to 50 pounds.</p>
We are looking for an IT Support Technician to join our team in Bronx, New York. In this role, you will be responsible for delivering hands-on technical support, troubleshooting, and repair services for desktop systems in a corporate environment. This is a contract to permanent position, offering the opportunity to transition into a permanent role based on performance within 3-6 months.<br><br>Responsibilities:<br>• Provide on-site support for desktop systems, including diagnosing and resolving technical issues.<br>• Perform hardware repairs and software troubleshooting to ensure optimal workstation functionality.<br>• Utilize tools such as Active Directory to manage user accounts and permissions effectively.<br>• Assist with Office 365 applications, ensuring smooth operation and addressing any user challenges.<br>• Deliver excellent customer service while addressing IT concerns and resolving user requests.<br>• Support Mac systems alongside Windows 10 environments as required.<br>• Implement desktop imaging processes to prepare workstations for deployment.<br>• Work with proprietary technologies to meet organizational needs.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Collaborate with team members to ensure seamless IT support across the organization.
<p>We are looking for a skilled <strong>part-time</strong> Help Desk Analyst II to join our team in Chicago, Illinois. This is an ongoing contract position, offering an excellent opportunity for individuals seeking to grow their expertise in IT support within a dynamic environment. The role requires part-time on-site presence and is designed for someone ready to provide reliable Tier 2 IT support while collaborating with our team.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support to resolve complex issues related to hardware, software, and network systems.</p><p>• Troubleshoot and manage service desk tickets efficiently, ensuring timely resolution and communication with stakeholders.</p><p>• Administer and maintain Active Directory, including user account changes and permissions.</p><p>• Provide support for Windows 10 and Windows 11 systems, ensuring optimal performance and functionality.</p><p>• Utilize PowerShell for scripting and automation tasks to streamline IT processes.</p><p>• Manage mobile devices and ensure proper configuration through Intune and other Mobile Device Management tools.</p><p>• Communicate effectively with team members and users, providing clear guidance and thorough support.</p><p>• Follow established protocols to ensure IT infrastructure reliability and security.</p><p>• Collaborate with other IT professionals to improve processes and implement solutions.</p><p>• Maintain detailed documentation of all support activities and system changes.</p>
Job Responsibilities<br>• Develop and implement the organization’s IT strategy in alignment with agency goals and operational priorities.<br>• Supervise and mentor IT staff, fostering a culture of accountability, responsiveness, and continuous learning.<br>• Manage vendor and service provider relationships to ensure quality and cost-effective technology solutions.<br>• Collaborate with senior leadership to plan and budget for technology infrastructure, hardware, software, and system upgrades.<br>• Oversee the administration of all network systems, servers, and hardware at multiple sites.<br>• Ensure the reliable operation and maintenance of internet, Wi-Fi, phone systems, and user devices across all locations.<br>• Manage system access, security permissions, and backups in compliance with organizational and regulatory standards.<br>• Ensure continuity of operations through effective disaster recovery and business continuity planning.<br>• Implement and monitor cybersecurity protocols, data protection policies, and employee training programs to safeguard sensitive information.<br>• Conduct regular system audits and vulnerability assessments.<br>• Maintain compliance with federal and state regulations (FERPA, HIPAA, and data privacy standards).<br>• Oversee help desk operations to ensure timely and effective technical support to staff.<br>• Develop and coordinate staff technology training to enhance digital literacy and system efficiency.<br>• Serve as a liaison between IT and program departments to support technology integration in education and family services.<br>• Partner with program leadership to optimize the use of data systems for Early/Head Start, Parent-Child Education, and Caminos programs.<br>• Support implementation and integration of software platforms for HR, Finance, Grants Management, and Client Data Systems.<br>• Ensure systems are configured to capture accurate data for reporting, compliance, and evaluation.<br>• May require occasional evening or weekend work to support system upgrades or emergencies.<br>• Work is typically performed in an office setting with moderate physical activity.
We are looking for a skilled Systems Administrator to join a dynamic team in Greenville, South Carolina. In this Contract to permanent position, you will play a vital role in maintaining, optimizing, and securing the IT infrastructure of a leading plastics manufacturing company. This is an excellent opportunity for an IT specialist seeking to contribute to a fast-paced, innovative environment while advancing their career.<br><br>Responsibilities:<br>• Oversee and maintain server, network, and system performance to ensure reliable and efficient operations.<br>• Conduct regular updates, backups, and patches to protect data integrity and system availability.<br>• Configure, implement, and troubleshoot hardware and software solutions to meet organizational needs.<br>• Provide technical support for users, resolving issues related to operating systems, networks, and applications.<br>• Administer and monitor network security measures, including firewalls, VPNs, and intrusion detection systems.<br>• Collaborate with the IT team to introduce new technologies and enhance existing systems.<br>• Create and maintain detailed documentation for system configurations, procedures, and troubleshooting protocols.<br>• Deliver on-call support for critical outages, including remote assistance and on-site interventions as required.<br>• Manage user accounts and permissions, ensuring proper system access and security compliance.<br>• Train end-users on IT systems and applications while promoting security awareness and best practices.
We are looking for a skilled .NET Software Developer to join our team in Coconut Creek, Florida. This is a contract-to-permanent position within the government sector, offering an exciting opportunity to work on both legacy and modern applications. In this role, you will be responsible for maintaining existing systems while contributing to the design and development of scalable solutions that align with organizational goals.<br><br>Responsibilities:<br>• Develop, maintain, and enhance both new and existing web applications using .NET Core, VB.NET, and other technologies.<br>• Write efficient and scalable code for web-based applications, ensuring high performance and usability.<br>• Collaborate with stakeholders to gather user requirements and translate them into technical solutions.<br>• Monitor database performance, optimize stored procedures, and identify areas for improvement.<br>• Provide technical support for various business applications, including ERP systems and web platforms.<br>• Create detailed documentation for applications and business processes to ensure clarity and consistency.<br>• Stay updated with emerging technologies and implement best practices in development projects.<br>• Act as a liaison with internal and external users, addressing concerns and ensuring resolution of technical issues.<br>• Analyze and troubleshoot performance problems in both front-end and back-end systems.<br>• Perform other duties as required to support the organization's technical needs.
We are looking for an experienced IT Manager to join our team in Philadelphia, Pennsylvania. This contract position offers the opportunity to lead and oversee critical IT operations while contributing to the organization’s growth and technological advancement. The ideal candidate will possess strong technical expertise, excellent communication skills, and the ability to manage complex systems and vendor relationships effectively.<br><br>Responsibilities:<br>• Manage and maintain networking technologies, including VLANs, VPNs, routing, switching, firewalls, and other related hardware.<br>• Oversee enterprise VoIP platforms to ensure seamless communication across the organization.<br>• Configure and troubleshoot network routers, Ethernet switches, and fiber connectivity.<br>• Implement and manage virtualization solutions such as VMware and Hyper-V, as well as cloud infrastructure like AWS and Azure.<br>• Ensure the security and integrity of systems by adhering to best practices and utilizing monitoring tools.<br>• Handle backup systems and ensure their reliability for data protection and recovery.<br>• Collaborate with vendors to procure and manage IT hardware and software solutions efficiently.<br>• Provide guidance and support to the IT team, fostering a collaborative and productive work environment.<br>• Maintain and optimize Active Directory and other system configurations to meet organizational needs.<br>• Utilize technical expertise to resolve issues promptly and minimize downtime.
<p>Are you a highly motivated and experienced IT professional who is looking for a challenging and rewarding new opportunity? If so, then this is the job for you!</p><p>In this role, you will be responsible for leading and managing our IT team, ensuring that our systems are always up and running and that our users have the resources they need to be productive. You will also be responsible for developing and implementing new IT initiatives, and for ensuring that our IT infrastructure is secure and compliant.</p><p><u>Description:</u></p><p>· Lead and manage a team of IT professionals</p><p>· Ensure that our IT systems are always up and running</p><p>· Provide support to our users</p><p>· Develop and implement new IT initiatives</p><p>· Ensure that our IT infrastructure is secure and compliant</p><p>· Stay up-to-date on the latest IT trends and technologies</p>
We are looking for a skilled Software Implementation Analyst to join our team in Appleton, Wisconsin. This Contract to permanent position requires an experienced and detail-oriented individual with expertise in software development, system integrations, and configuration tasks. The role involves working with cutting-edge technologies to streamline processes and deliver efficient solutions.<br><br>Responsibilities:<br>• Develop and implement software solutions using C# and .NET frameworks.<br>• Configure applications and perform integrations to ensure seamless system functionality.<br>• Utilize low-code and no-code platforms for efficient development and process optimization.<br>• Collaborate with stakeholders to gather requirements and translate them into technical specifications.<br>• Work extensively with Microsoft SQL Server for database management and development.<br>• Ensure successful application integration using modern integration technologies.<br>• Troubleshoot and resolve technical issues related to software and system performance.<br>• Perform thorough testing and validation of software systems to ensure quality and reliability.<br>• Maintain documentation for development processes, configurations, and integrations.<br>• Stay updated with emerging technologies to enhance system capabilities and efficiency.
We are looking for a motivated IT Support Technician (Tier I) to provide first-level technical assistance to internal employees in a hybrid work environment. This role involves hands-on support, including troubleshooting, device setup, and resolving technical issues, ensuring smooth operations for end-users. As part of a dynamic team, you will handle customer-facing responsibilities and escalate advanced issues as necessary. This contract position is perfect for someone early in their IT career who is eager to grow and develop their technical expertise.<br><br>Responsibilities:<br>• Diagnose and resolve common technical issues related to hardware, software, and peripherals for desktops, laptops, and mobile devices.<br>• Set up and configure laptops and mobile devices, including imaging and enrollment into Microsoft Intune.<br>• Provide assistance with Microsoft 365 applications such as Outlook, Teams, SharePoint, and OneDrive, addressing user concerns and performing account-related tasks.<br>• Deliver basic support for conference room technology, ensuring smooth operation during meetings and addressing AV-related issues.<br>• Manage support tickets using tools like Freshworks or Monday.com, ensuring timely updates and effective communication with users.<br>• Track IT assets, maintain inventory records, and coordinate equipment transfers to ensure accurate documentation.<br>• Create and maintain IT documentation, contributing to knowledge articles and identifying trends in recurring issues.<br>• Promote IT security best practices, including password management and device safety, while escalating potential security concerns.<br>• Adhere to established service level agreements (SLAs) for response and resolution times of Tier I support requests.<br>• Assist with troubleshooting device compliance issues, applications, and updates to maintain operational efficiency.
We are looking for a skilled Software Developer to join our team in Ridgefield, Connecticut. This is a contract position with the potential for a permanent role, offering the opportunity to contribute to innovative projects in the wholesale distribution industry. The ideal candidate will work collaboratively with business teams and management to design and maintain applications that support various internal functions, including sales, finance, HR, and analytics.<br><br>Responsibilities:<br>• Design, develop, and maintain custom business applications using C# and .NET technologies.<br>• Collaborate with business teams to gather requirements and deliver tailored software solutions.<br>• Utilize data warehousing tools and analytics platforms, such as Power BI, Tableau, or Qlik, to support business intelligence initiatives.<br>• Work with Microsoft SQL Server or similar databases to ensure efficient data management and integration.<br>• Implement third-party development tools such as Redgate and DevExpress to enhance application functionality.<br>• Provide technical insights and solutions to optimize internal workflows and processes.<br>• Analyze and resolve issues related to software performance and functionality.<br>• Participate in team discussions and contribute to strategic technology decisions.<br>• Stay updated on emerging technologies and apply them to improve existing systems.<br>• Support the development and deployment of scalable solutions across various divisions of the company.
<p>INTERVIEWS WITH CLIENT THIS WEEK. Looking for a technical, mechanical, or electrical savvy type Call Center Support Rep for our Health and Wellness client in the Clearwater, FL area on a fast moving Temp to Perm hiring situation. </p><p><br></p><p>We are looking for a skilled Technical Product Support Specialist to join our team in Clearwater, Florida. This contract-to-permanent role focuses on delivering top-notch technical assistance to customers, drawing on your mechanical and electrical expertise to resolve issues efficiently and maintain high levels of customer satisfaction. Ideal candidates will thrive in a fast-paced healthcare-related environment, demonstrating attention to detail, adaptability, and a commitment to excellence.</p><p><br></p><p>Responsibilities:</p><p>• Provide prompt and accurate technical support to customers, addressing inquiries and troubleshooting issues.</p><p>• Apply mechanical and electrical knowledge, including the use of diagnostic tools such as voltmeters, to identify and resolve equipment problems.</p><p>• Maintain a high standard of customer service by effectively managing challenging situations and ensuring customer satisfaction.</p><p>• Collaborate with team members to share insights and solutions, promoting effective communication and teamwork.</p><p>• Document technical procedures and solutions to support training and process improvement initiatives.</p><p>• Adapt quickly to new technologies and processes, continuously enhancing technical skills.</p><p>• Perform repairs and maintenance on mechanical equipment as required to support customer needs.</p><p>• Uphold a positive and detail-oriented attitude in all customer interactions and team collaborations.</p><p>• Demonstrate reliability and consistency in handling customer support tasks, ensuring efficient problem resolution.</p>
Title: Software Engineer<br>The Software Engineer is a full-stack developer responsible for designing, developing, testing, and maintaining software applications that support the organization’s mission. This role combines technical expertise across multiple platforms and programming languages with a strong understanding of business objectives. The successful candidate will deliver high-quality, maintainable solutions within an agile team environment, independently executing moderate to complex technical work and contributing to architecture and implementation efforts.<br>The Software Engineer collaborates with teammates, clients, vendors, and internal partners to develop custom applications, enhance vendor systems, and support integrations connecting systems to broader organizational platforms. Responsibilities include system design, database development, API creation and consumption, testing, and support for on-premise and cloud-based solutions. The role also supports deployment automation, infrastructure maintenance, and DevOps practices. Strong analytical, problem-solving, and communication skills are essential for success.<br><br>Key Responsibilities<br><br>Design, develop, test, and maintain custom software solutions aligned with organizational standards.<br>Translate technical requirements into functional components.<br>Participate in architecture discussions and contribute to decisions on system structure, integration, and performance optimization.<br>Develop and consume APIs and web services for interoperability.<br>Maintain and enhance database-driven applications using Oracle PL/SQL and APEX.<br>Implement unit testing, automated testing frameworks, and follow version control and release management best practices.<br>Support infrastructure and applications in on-premises and cloud environments.<br>Contribute to deployment automation and DevOps workflows.<br>Create and maintain documentation for systems, integrations, and processes.<br>Collaborate with stakeholders to clarify requirements and deliver technical solutions.<br>Support vendor system implementations and integrations.<br>Participate in agile ceremonies, code reviews, and knowledge sharing.<br>Engage in continuous learning to stay current with tools, languages, and frameworks.<br>Demonstrate commitment to diversity, inclusion, and cultural awareness.<br><br><br>Required Qualifications<br><br>Bachelor’s degree in Computer Science or related field.<br>5–8 years of professional software engineering experience.<br>Expertise in:<br><br>Full-stack development.<br>Oracle PL/SQL, SQL, APEX for complex queries, data migrations, schema management, and performance tuning.<br>One or more programming languages (Python, JavaScript, Java, C#).<br>Front-end development (HTML, CSS, JavaScript).<br>RESTful APIs and system integration.<br>Version control (Git, SVN) and collaborative workflows.<br>Internet communication components (DNS, SMTP) and security protocols (SSL/TLS).<br><br><br>Familiarity with DevOps principles and CI/CD tools.<br>Strong problem-solving, communication, and teamwork skills.<br><br><br>Preferred Qualifications<br><br>Experience with vendor system integration and ERP platforms (Advancement, SIS, Finance, HR).<br>Knowledge of data governance and compliance standards (FERPA, HIPAA, GDPR).<br>Familiarity with cloud platforms (AWS, Azure, GCP) and containerization (Docker, Kubernetes).<br>Exposure to Agile methodologies and tools.<br>Understanding of institutional workflows.<br>Practical experience in database administration and application upgrade procedures.
<p>We are looking for a motivated Software Developer to join our team. This contract-to-permanent position involves developing and maintaining web-based applications and APIs, supporting multiple websites, and enhancing reporting and training management systems. The role is focused on creating detail-oriented forms and maintaining existing systems, with minimal emphasis on advanced UI/UX design.</p><p><br></p><p>Responsibilities:</p><p>• Design and develop web applications using .NET Web Forms and .NET Core technologies.</p><p>• Maintain and enhance client portals and scheduling systems.</p><p>• Support and improve reporting and training management platforms.</p><p>• Build and integrate APIs to streamline system functionality.</p><p>• Create and optimize stored procedures and database schema designs in Microsoft SQL Server.</p><p>• Develop clean, functional forms that meet detail-oriented standards.</p><p>• Participate in team collaboration through regular meetings to discuss progress and challenges.</p><p>• Troubleshoot and resolve technical issues in web applications and databases.</p><p>• Ensure code quality and system performance through rigorous testing and debugging</p>
<p>Are you a highly motivated and experienced network engineer who is looking for a challenging and rewarding new opportunity? If so, then this is the job for you!</p><p>In this role, you will be responsible for designing, implementing, monitoring, and managing the local and wide area networks of an organization to ensure maximum uptime for users. You will also be responsible for designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary.</p><p>Here are some of the specific responsibilities of the role:</p><p>· Design and implement new network solutions and/or improve the efficiency of current networks</p><p>· Install, configure, and support network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP</p><p>· Procure network equipment and manage subcontractors involved with network installation</p><p>· Configure firewalls, routing, and switching to maximize network efficiency and security</p><p>· Maximize network performance through ongoing monitoring and troubleshooting</p><p>· Arrange scheduled upgrades</p><p>· Investigate faults in the network</p><p>· Update network equipment to the latest firmware releases</p><p>· Report network status to key stakeholders</p>
We are looking for a Help Desk Analyst I to join our team in Salt Lake City, Utah. In this role, you will provide essential Tier 1 support, ensuring the smooth operation of both on-site and remote office systems. This is a Contract to permanent position, offering an excellent opportunity for growth and long-term collaboration.<br><br>Responsibilities:<br>• Provide Tier 1 technical support to address hardware and software issues for on-site and remote staff.<br>• Troubleshoot and resolve basic technical problems related to Microsoft Windows and other systems.<br>• Manage and respond to service desk tickets efficiently and effectively.<br>• Perform break/fix tasks, ensuring minimal disruption to user operations.<br>• Assist in deploying and supporting Intune systems as part of organizational needs.<br>• Communicate clearly with users to understand and resolve their technical concerns.<br>• Maintain accurate documentation of issues, resolutions, and support activities.<br>• Collaborate with other IT team members to escalate complex problems when necessary.<br>• Ensure compliance with company policies and procedures during all support activities.
We are looking for a skilled Desktop Support Analyst to join our team in Bronx, New York. In this Contract-to-Permanent position, you will provide technical assistance and ensure smooth functionality of desktop systems and related technologies. This role offers the opportunity to work in a dynamic environment within the non-profit sector, contributing to impactful organizational goals.<br><br>Responsibilities:<br>• Provide technical support for desktop systems, ensuring timely resolution of hardware and software issues.<br>• Manage Active Directory accounts, including creation, modification, and troubleshooting.<br>• Oversee asset management processes to track and maintain IT equipment inventory.<br>• Utilize Microsoft Excel to generate reports and analyze data for system performance.<br>• Assist with the deployment and maintenance of computer hardware and peripherals.<br>• Respond to user inquiries regarding technical issues, offering clear and efficient solutions.<br>• Collaborate with team members to implement updates and upgrades to desktop systems.<br>• Maintain documentation of IT support procedures and resolutions for future reference.<br>• Ensure compliance with organizational policies and security protocols when handling technology.<br>• Communicate effectively with stakeholders to provide updates on support activities.
<p>Are you a highly motivated and experienced network engineer who is looking for a challenging and rewarding new opportunity? If so, then this is the job for you!</p><p>In this role, you will be responsible for designing, implementing, monitoring, and managing the local and wide area networks of an organization to ensure maximum uptime for users. You will also be responsible for designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary.</p><p>Here are some of the specific responsibilities of the role:</p><p>· Design and implement new network solutions and/or improve the efficiency of current networks</p><p>· Install, configure, and support network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP</p><p>· Procure network equipment and manage subcontractors involved with network installation</p><p>· Configure firewalls, routing, and switching to maximize network efficiency and security</p><p>· Maximize network performance through ongoing monitoring and troubleshooting</p><p>· Arrange scheduled upgrades</p><p>· Investigate faults in the network</p><p>· Update network equipment to the latest firmware releases</p><p>· Report network status to key stakeholders</p>
We are looking for an experienced IT Support Technician to join our team in Bronx, New York. This is a contract to permanent position offering an excellent opportunity for growth, with a potential transition to a permanent role based on performance. The ideal candidate will provide hands-on technical support, troubleshooting, and repairs, ensuring seamless operations in a Microsoft and Office 365 environment.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to desktop hardware, software, and peripherals.<br>• Conduct break-fix repairs and troubleshoot workstation problems in a timely manner.<br>• Provide support for Microsoft technologies, including Office 365 and Active Directory.<br>• Assist users with Mac systems and proprietary technologies as needed.<br>• Perform imaging and configuration of desktop workstations to meet organizational standards.<br>• Deliver exceptional customer service while addressing technical concerns.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Collaborate with team members to improve IT processes and user experience.<br>• Ensure compliance with company policies and security protocols.<br>• Respond promptly to service requests and prioritize tasks effectively.
Duties & Responsibilities:<br><br>· Design, develop, and maintain scalable web applications using OutSystems, AngularJS, .NET REST APIs, Python REST services, and SQL databases.<br><br>· Collaborate with business analysts, project managers, developers, and partner companies to gather requirements, design solutions, and deliver robust, high-quality applications.<br><br>· Review and enhance existing applications and processes to improve efficiency, reliability, and user experience.<br><br>· Troubleshoot, analyze, and resolve complex production issues related to performance, data integrity, and application errors by reviewing logs, source code, and data.<br><br>· Participate in design and code reviews, providing constructive feedback to peers to ensure best practices and code quality.<br><br>· Create and maintain technical documentation, including requirements, design specifications, and testing procedures.<br><br>· Utilize data analysis and SQL queries to support business reporting and decision-making.<br><br>· Ensure solutions are compliant with internal policies, security standards, and SOX requirements.<br><br>· Actively contribute to the continuous improvement of development processes, coding standards, and best practices.<br><br>· Demonstrate initiative, prioritize tasks, and meet project deadlines in a fast-paced environment.<br><br><br>Basic Qualifications:<br><br>· Bachelor’s Degree in Computer Science, Information Systems, or related field, or equivalent experience.<br><br>· Minimum 3 years of experience in web/application development.<br><br>· At least 1 year of detail oriented experience with OutSystems Low-Code platform, including application design, data modeling, and integration.<br><br>· Hands-on experience developing with AngularJS for dynamic web interfaces.<br><br>· Minimum 3 years of experience with .NET REST API development and integration.<br><br>· Experience developing RESTful services in Python.<br><br>· Strong knowledge of SQL database design, development, and query optimization.<br><br>· Experience with version control systems (e.g., git), DevOps tools, and modern development environments (e.g., Visual Studio, VS Code).<br><br>· Excellent communication skills, with the ability to collaborate effectively with technical and non-technical stakeholders, including partner companies.<br><br>· Strong analytical and troubleshooting skills, with a commitment to quality and continuous improvement.<br><br>· Ability to work both independently and as part of a team, prioritizing and managing multiple tasks.<br><br>· Experience with additional modern front-end frameworks (e.g., Angular, React) preferred.<br><br>· Familiarity with OutSystems, other low-code platforms or integration tools preferred.<br><br>· Experience working with partner companies or external vendors on joint development projects preferred.<br><br>· Advanced knowledge of integration technologies (REST, SOAP, XML, JSON) preferred.
