We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.<br><br>Responsibilities:<br>• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.<br>• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.<br>• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.<br>• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.<br>• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.<br>• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
We are looking for an Automation Engineer to support industrial technology systems in New Holland, Pennsylvania. This position focuses on building reliable connections between plant operations and enterprise platforms while helping teams maintain secure, high-performing OT environments. The role also works closely with operational and technical stakeholders to strengthen system architecture, improve support processes, and uphold cybersecurity standards across the facility.<br><br>Responsibilities:<br>• Design and deploy automation and operational technology solutions that enable dependable system performance and effective data exchange across plant and enterprise environments.<br>• Partner with production, engineering, and IT teams to align shop-floor control systems with broader infrastructure and business applications.<br>• Review and confirm industrial architecture plans to ensure technical soundness, scalability, and compliance with organizational standards.<br>• Establish and maintain connectivity between manufacturing automation platforms and company systems used for reporting, monitoring, and data sharing.<br>• Support site teams in sustaining OT equipment and software by promoting preventive maintenance and resolving performance issues.<br>• Guide troubleshooting efforts for operational technology incidents and help drive timely corrective actions to minimize disruption.<br>• Apply and maintain cybersecurity controls that reduce risk to plant systems and strengthen protection against operational threats.<br>• Execute remediation activities identified through security reviews, assessments, and audit findings within OT environments.<br>• Enforce industrial cybersecurity policies and site procedures to ensure operational technology systems remain compliant and secure.
We are looking for a Telecommunications Engineer to support healthcare-related telecommunications operations in New Haven, Connecticut. This Long-term Contract position is ideal for someone who is detail oriented and can work across telecom systems while contributing knowledge of healthcare coding environments and post-payment processes. The role requires close attention to operational accuracy, effective issue resolution, and collaboration with internal teams to maintain dependable communication services.<br><br>Responsibilities:<br>• Manage and support telecommunications systems to promote stable, secure, and efficient daily operations.<br>• Investigate service interruptions and technical issues, identify root causes, and implement timely corrective actions.<br>• Work with internal stakeholders to align telecommunications support with healthcare business needs and operational priorities.<br>• Apply knowledge of ICD-9, ICD-10, and CPT-related workflows when assisting with telecom processes tied to healthcare functions.<br>• Support activities connected to post-payment operations where telecommunications coordination is required.<br>• Maintain system documentation, service records, and updates to ensure clear tracking of configurations and changes.<br>• Coordinate with vendors and technical partners to resolve escalated issues and improve service performance.
We are looking for an Infrastructure Technician II to support critical technology systems that keep warehouse and logistics operations running smoothly in Garden City, Georgia. This position combines hands-on work across servers, virtualization, backups, and network infrastructure, with a strong focus on reliability and operational continuity. The ideal candidate brings practical troubleshooting experience, communicates clearly with a wide range of users, and can manage both day-to-day support and planned infrastructure improvements.<br><br>Responsibilities:<br>• Oversee the daily health, performance, and administration of the VMware ESXi environment, while maintaining physical server infrastructure and core Windows Server services.<br>• Administer identity and access services by supporting Active Directory environments, applying Group Policy updates, and maintaining secure, stable server operations.<br>• Monitor backup jobs and offsite replication processes, resolve failures promptly, perform recovery testing, and keep disaster recovery documentation accurate and current.<br>• Support and maintain network infrastructure across office and warehouse locations, including managed switches, wireless connectivity, VLAN configuration, and related connectivity components.<br>• Implement approved firewall and remote access changes through established change controls while helping preserve network security and uptime.<br>• Install, test, and troubleshoot copper and fiber cabling to ensure dependable connectivity across multiple operational areas.<br>• Maintain current network diagrams, asset records, and infrastructure documentation to support visibility, planning, and issue resolution.<br>• Deliver infrastructure initiatives such as hardware lifecycle replacements and network enhancement projects, meeting defined deadlines and project milestones.<br>• Provide desktop imaging, operating system deployment, and technical support for workstations and mobile devices used across multiple sites.
<p><strong>IT Manager</strong></p><p><br></p><p><strong>Overview</strong></p><p>Growing organization is seeking an experienced IT Manager to lead infrastructure operations, security initiatives, and enterprise technology platforms. This is a hands-on leadership role responsible for maintaining secure and reliable IT systems while supporting business operations and technology modernization efforts.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead day-to-day infrastructure, systems administration, and cybersecurity operations.</li><li>Manage Microsoft cloud services, identity platforms, collaboration tools, and hybrid environments.</li><li>Oversee network, server, storage, virtualization, backup, and disaster recovery solutions.</li><li>Support cybersecurity programs, risk management initiatives, audits, and regulatory compliance efforts.</li><li>Coordinate technology projects, system upgrades, and continuous improvement activities.</li><li>Provide technical leadership, mentorship, and escalation support for the IT team.</li><li>Maintain documentation, policies, procedures, and operational best practices.</li></ul>
We are looking for an IT Manager to lead commercial systems operations for a wholesale distribution organization in Shelby, Michigan. This role partners closely with sales and customer-facing teams to support electronic transaction capabilities, streamline customer onboarding, and maintain reliable business systems. The position combines hands-on technical oversight with team leadership in a hybrid environment.<br><br>Responsibilities:<br>• Lead the administration and performance of commercial systems that support customer transactions and business operations.<br>• Partner with sales stakeholders to coordinate customer setup activities and ensure a smooth onboarding experience for electronic transaction workflows.<br>• Oversee EDI processes, including mapping, configuration, troubleshooting, and ongoing support for trading partner connectivity.<br>• Manage Microsoft Dynamics CRM and related platforms to maintain stability, usability, and alignment with business needs.<br>• Direct day-to-day infrastructure support across Active Directory, Windows environments, hardware, backup solutions, and network technologies.<br>• Supervise and support one direct report, providing guidance on priorities, execution, and career development.<br>• Establish and maintain configuration standards, system documentation, and support procedures to improve consistency and service quality.<br>• Collaborate with internal teams and external partners to resolve technical issues, implement enhancements, and sustain dependable system operations.
We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth.<br><br>Responsibilities:<br>• Direct the work of third-party managed service providers to ensure reliable delivery of IT support and infrastructure services.<br>• Oversee employee onboarding and offboarding by preparing equipment, assigning system access, and removing permissions in a timely manner.<br>• Administer Windows-based desktops and laptops, maintaining performance, configuration standards, and user readiness.<br>• Support a workplace where employees operate across multiple devices and endpoints, ensuring consistent access and functionality.<br>• Manage Microsoft 365 applications and related collaboration tools, including account administration and user support.<br>• Evaluate and organize administrative privileges, user roles, and security settings to improve control across systems.<br>• Contribute to governance of AI-enabled tools by managing access permissions and helping define appropriate usage controls.<br>• Lead efforts to move legacy or remotely managed environments toward cloud-based identity and access management solutions, including Microsoft Entra ID.<br>• Create and refine IT policies, documentation, and operational procedures while recommending technology improvements to support expansion.
<p>We are seeking an IT Manager who will serve as the primary technology leader and day-to-day administrator for the organization's IT systems. This individual will manage Microsoft cloud technologies, end-user support, cybersecurity, infrastructure, and vendor relationships while ensuring reliable technology services for office and field-based employees.</p><p>This is a highly visible role that requires strong technical skills, excellent customer service, and the ability to thrive in a fast-paced environment supporting users with varying levels of technical proficiency.</p><p><br></p><p>Key Responsibilities</p><ul><li>Administer and support Microsoft 365, including Exchange Online, Teams, SharePoint, and related services</li><li>Manage Microsoft Entra ID (Azure AD), identity management, authentication, and access controls</li><li>Support Windows endpoints, laptops, mobile devices, and company hardware</li><li>Provide responsive technical support to office and field personnel</li><li>Manage onboarding, offboarding, user provisioning, and permissions</li><li>Maintain cybersecurity controls, patch management, endpoint protection, and security best practices</li><li>Administer network infrastructure, wireless systems, and connectivity solutions</li><li>Manage IT vendors, service providers, and technology-related contracts</li><li>Track and maintain hardware, software licensing, and IT asset inventory</li><li>Lead initiatives to improve system reliability, security, and operational efficiency</li><li>Create and maintain IT documentation, standards, and procedures</li></ul><p><br></p>
<p>Robert Half is partnering with a company near Sparta, WI to assist in hiring a hands-on IT Manager to lead technology operations for a growing manufacturing environment. This position offers a blend of technical leadership and day-to-day involvement with infrastructure, cybersecurity, business systems, and strategic IT initiatives.</p><p><br></p><p>You'll oversee a small but diverse IT team supporting business applications, development, end-user technology, infrastructure, and manufacturing operations. The environment is stable and well organized, providing an opportunity to focus on optimization, modernization, and future growth rather than rebuilding from scratch.</p><p><br></p><p>What You'll Do</p><ul><li>Lead and mentor a small IT team consisting of developers, business systems resources, and end-user support personnel</li><li>Manage day-to-day IT operations across infrastructure, networking, cybersecurity, business systems, and end-user technology</li><li>Serve as the primary technical leader for network operations while partnering with an external managed services provider</li><li>Oversee cybersecurity initiatives including risk reduction, security controls, access management, vulnerability remediation, and compliance efforts</li><li>Direct disaster recovery, backup, and business continuity planning activities</li><li>Participate in audit and compliance initiatives while ensuring remediation efforts are completed successfully</li><li>Review existing infrastructure and develop recommendations for system modernization and upgrades</li><li>Support ERP, EDI, and other business-critical applications in partnership with internal stakeholders</li><li>Manage relationships with technology vendors and external service providers</li><li>Develop and execute technology roadmaps that align with business objectives</li><li>Assist with budgeting, project planning, prioritization, and resource allocation</li><li>Serve as the escalation point for complex infrastructure and systems issues</li><li>Drive process improvements, documentation standards, and operational best practices across the IT organization</li></ul><p><br></p>
We are looking for an IT Security Specialist to strengthen and advance our cybersecurity program in Saint Johns, Michigan. This role will lead efforts to protect company systems, improve security standards, and support a resilient technology environment across endpoints, networks, cloud platforms, and business applications. The ideal candidate will combine hands-on technical expertise with program oversight, helping shape security strategy while responding effectively to operational risks and emerging threats.<br><br>Responsibilities:<br>• Administer and oversee secure access to company systems, including user accounts, endpoint permissions, IP-related controls, antivirus tools, cloud-based platforms, and security configuration issues.<br>• Maintain and optimize cybersecurity technologies such as endpoint protection, detection and response platforms, monitoring solutions, and security training systems to support daily defense operations.<br>• Monitor security events across the organization’s environment, investigate alerts from internal tools and external monitoring partners, and coordinate timely response to suspicious activity or service disruptions.<br>• Create and drive a forward-looking cybersecurity roadmap covering identity and access management, governance, risk reduction, incident response, disaster recovery, vulnerability management, and employee awareness initiatives.<br>• Establish and enforce secure configuration standards by managing asset inventories, documenting baseline requirements, auditing compliance, and supporting exception reviews where business needs require deviations.<br>• Lead system hardening efforts and support the creation and maintenance of standardized secure images for company devices and infrastructure.<br>• Contribute security guidance to future-state IT planning by reviewing architecture, evaluating infrastructure and cloud designs, and assessing application fit before deployment.<br>• Review and authorize software and application installations on company-owned laptops, desktops, mobile devices, and servers to ensure alignment with security expectations.<br>• Direct the security awareness program by delivering onboarding education, recurring training, and targeted instruction when elevated risks or new threats arise.<br>• Evaluate third-party IT suppliers from a security perspective, manage related service provider activities and contracts, and recommend technology or infrastructure improvements that strengthen protection of company data and systems.
We are looking for an experienced IT leader to oversee the user technical experience across Digital Workplace services in Kansas City, Kansas. This Long-term Contract position focuses on strengthening service readiness, improving end-user adoption, and ensuring support teams are prepared for successful production deployments. The role works closely with business leaders, project stakeholders, and technical teams to promote effective change management, high-quality documentation, and a consistently positive user experience.<br><br>Responsibilities:<br>• Lead the IT user technical experience function, guiding daily operations and setting priorities that support dependable service delivery and strong end-user outcomes.<br>• Direct team scheduling, coverage planning, and on-call readiness while coaching staff through regular check-ins, performance discussions, and development planning.<br>• Partner with Digital Workplace teams and business stakeholders to identify service improvement opportunities and enhance the quality of deliverables.<br>• Create and maintain user-centered planning materials such as journey maps, personas, and design frameworks that align solutions with business goals and product direction.<br>• Oversee knowledge base content, ensuring support documentation remains accurate, current, and useful for both technical teams and end users.<br>• Coordinate training initiatives, awareness sessions, and product adoption activities that help business units understand and effectively use new tools and services.<br>• Collect and evaluate user feedback through surveys, research activities, and usability reviews to drive continuous improvement and customer satisfaction.<br>• Support deployments by organizing testing groups, tracking risks and issues, and working with project leaders to resolve concerns before and after production release.<br>• Manage smaller initiatives independently, maintaining timelines, communication, and execution standards when formal project office support is not required.<br>• Guide the development of wireframes, prototypes, and interaction concepts to ensure technology solutions remain consistent, intuitive, and aligned with user needs.
We are looking for an experienced Traveling Telecommunications Technician III to support telecom installation and decommissioning projects throughout assigned job sites. This contract-to-permanent opportunity is ideal for a hands-on, detail-oriented candidate who can guide field activity, maintain high workmanship standards, and collaborate effectively with project stakeholders. The role requires strong technical knowledge of telecommunications infrastructure, a safety-focused mindset, and the flexibility to travel for multi-week assignments as project needs demand.<br><br>Responsibilities:<br>• Direct on-site technicians during installation, upgrade, removal, and shutdown activities for telecommunications systems and related infrastructure.<br>• Build out and dismantle network environments by working with fiber transport components, power systems, grounding elements, support frameworks, cabinets, racks, servers, switches, and routers.<br>• Run, identify, terminate, organize, and remove multiple cable types, including copper, fiber, coaxial, CAT5/6, and AC/DC power wiring.<br>• Perform tasks on both live and out-of-service equipment while following approved procedures and minimizing operational risk.<br>• Interpret engineering documents, construction drawings, and methods of procedure to complete field work accurately and efficiently.<br>• Use testing tools to verify cable performance, assist with fault isolation, prepare fiber connections, and inspect completed work for quality compliance.<br>• Coach technicians and reinforce company and site safety practices throughout each phase of the project.<br>• Communicate with customers, engineers, and project leadership to report progress, address job-site issues, and keep work aligned with project expectations.<br>• Oversee material staging, inventory tracking, and site housekeeping, including cleanup, equipment removal, and disposal of job-related waste.<br>• Maintain project records and complete required documentation, correcting discrepancies to ensure accurate closeout reporting.
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical assistance for end users in San Angelo, Texas. This is a Contract-to-permanent position which is ideal for someone who enjoys resolving desktop and device issues, supporting daily IT operations, and delivering a strong customer experience. The role combines hands-on workstation support with incident resolution, system configuration, and continuous improvement of support processes. <br> Responsibilities: • Deliver desktop and help desk support by diagnosing technical issues, fulfilling service requests, and restoring user productivity in a timely manner. • Install, configure, and update software, hardware, and peripheral devices while ensuring systems are set up to meet user and business needs. • Troubleshoot escalated incidents in partnership with technical specialists and contribute to the resolution of complex or high-impact problems. • Perform routine maintenance on workstations, printers, and related equipment to improve reliability and reduce recurring issues. • Prepare, distribute, and personalize end-user devices and accessories, including verifying proper configuration before deployment. • Use PowerShell to review, adjust, and create scripts that streamline repeatable IT support tasks and administrative processes. • Maintain accurate service documentation, record troubleshooting steps, and contribute to knowledge-sharing efforts within the support team. • Identify support activities that can be handled efficiently by the service desk and recommend practical improvements to operating procedures.
<p>We are looking for a Technical Support Analyst to provide advanced technical assistance for connected healthcare technology used in hospitals and care environments in San Francisco, California. This contract position focuses on supporting wireless and embedded devices, resolving user issues across hardware, software, and network layers, and helping maintain reliable operation of critical safety and location-based systems. The role is well suited for someone who combines strong customer support instincts with hands-on troubleshooting experience in Windows-based and device-driven environments.</p><p><br></p><p>This is a remote, contract opportunity!</p><p><br></p><p>Responsibilities:</p><p>• Deliver front-line and intermediate technical support for healthcare clients using connected safety, tracking, and device-based solutions</p><p>• Diagnose and resolve issues involving Windows systems, embedded devices, wireless connectivity, software behavior, and peripheral hardware</p><p>• Manage incoming service desk requests, prioritize incidents appropriately, and follow cases through to completion</p><p>• Support remote troubleshooting sessions with end users by guiding configuration changes, diagnostics, and corrective actions</p><p>• Monitor reported performance concerns and investigate system reliability issues across deployed customer environments</p><p>• Record support activity thoroughly, including problem details, steps taken, outcomes, and recommended follow-up actions</p><p>• Partner with internal technical teams to escalate complex incidents and help drive timely resolution</p><p>• Contribute to product learning, support readiness, and knowledge-sharing efforts for specialized healthcare and IoT platforms</p>
<p>We are looking for a Technical Writer to join our team onsite in Burnsville, Minnesota on a contract-to-permanent basis. In this role, you will create clear, accurate maintenance documentation for military hardware and work closely with engineers and technical specialists in a highly collaborative on-site environment. This opportunity is well suited for someone who can turn complex mechanical and electrical information into structured instructions while learning and applying defense documentation standards.</p><p><br></p><p>Responsibilities:</p><p>• Develop and refine maintenance manuals, step-by-step service procedures, and component replacement documentation for sophisticated mechanical and electrical systems.</p><p>• Work side by side with engineers and subject matter experts to convert schematics, design details, and technical data into user-friendly instructions for operators and maintainers.</p><p>• Produce and maintain Interactive Electronic Technical Manuals (IETMs) that align with program and customer documentation needs.</p><p>• Participate in document reviews to verify technical accuracy, consistency, and compliance before release.</p><p>• Support configuration management activities to ensure revisions, updates, and controlled changes are properly documented across deliverables.</p><p>• Incorporate feedback from senior team members and technical stakeholders to strengthen clarity, usability, and adherence to required standards.</p><p>• Contribute to the preparation of documentation that supports defense-related hardware programs and maintenance operations.</p>
We are looking for an experienced IT Systems Engineer III to support and enhance enterprise infrastructure across both on-premises and cloud environments in Stamford, Connecticut. This role focuses on maintaining reliable compute, network, identity, and security platforms while driving performance, stability, and operational improvements. The ideal candidate brings strong hands-on systems engineering expertise, a proactive troubleshooting mindset, and the ability to collaborate across IT functions to keep critical business services running effectively.<br><br>Responsibilities:<br>• Oversee the deployment, maintenance, and patch management of core infrastructure platforms across the data center and cloud, including VMware, Nutanix, and Microsoft Azure.<br>• Administer Active Directory and related identity services, including organizational structure, policy management, domain services, and access controls.<br>• Manage network infrastructure and connectivity by supporting routers, switches, wireless environments, and internet-facing services while resolving performance and availability issues.<br>• Maintain and secure infrastructure technologies such as firewalls and other protection tools to support a stable and compliant operating environment.<br>• Monitor critical systems and respond quickly to incidents to minimize downtime and maintain consistent service availability across business operations.<br>• Provision, support, and optimize virtual machines in both on-premises and cloud-based environments, with an emphasis on reliability and scalability.<br>• Safeguard enterprise data by maintaining backup operations, validating recovery readiness, and assisting with disaster recovery support for essential systems.<br>• Create and update technical documentation, share knowledge with team members, and contribute to infrastructure automation, alerting, and continuous improvement initiatives.
<p>A growing SaaS software company is seeking a senior-level Technical Content Developer to create self-directed eLearning and implementation-focused training for partner deployment teams. This individual will develop practical, scenario-based content that enables consultants, solution architects, and deployment engineers to successfully implement enterprise software solutions in customer environments.</p><p><br></p><p><strong>POSITION TITLE: Principal Technical Content Developer (Contract)</strong></p><p><strong>LOCATION: Remote</strong></p><p><strong>DURATION: 12-Month Contract</strong></p><p><strong>RATE</strong>: <strong>$60 - $70/HOUR</strong></p><p><br></p><p><strong>RESPONSIBILITIES</strong></p><ul><li>Develop technical eLearning courses, learning paths, and training materials for software deployment and implementation teams.</li><li>Convert complex configuration processes, integration workflows, troubleshooting procedures, and deployment activities into easy-to-follow training content.</li><li>Create scenario-based learning experiences, hands-on exercises, and real-world implementation simulations.</li><li>Partner with technical subject matter experts to gather requirements and ensure training content aligns with product capabilities and deployment best practices.</li><li>Maintain and update existing course content in support of product releases and ongoing enhancement initiatives.</li><li>Design microlearning content and task-based training that addresses common implementation challenges and learner needs.</li><li>Utilize AI tools and existing feedback data to accelerate content creation, outline development, and scenario generation.</li><li>Support LMS course publishing, testing, and launch activities while ensuring adherence to accessibility and content standards.</li></ul><p><br></p>
<p>We are seeking a hands-on Microsoft 365 Engineer with a strong focus on Power Platform and SharePoint Online administration, configuration, and production support. This role will support and maintain a large-scale Microsoft environment, with responsibilities spanning Power Platform, SharePoint, and the broader Microsoft 365 ecosystem.</p><p>This is an engineer-level position with a strong operational and administrative focus. The ideal candidate will have experience managing platforms, supporting business users, troubleshooting technical issues, maintaining configurations, and ensuring the reliability of enterprise collaboration tools. While a solid understanding of Microsoft 365 is required, the primary focus will be on Power Platform and SharePoint administration rather than solution architecture or full-scale application development.</p><p>Key Responsibilities</p><ul><li>Provide day-to-day administration, configuration, and operational support for Microsoft Power Platform, including Power Apps, Power Automate, and Power Platform environments.</li><li>Administer and support SharePoint Online, including site administration, permissions, access management, configurations, and troubleshooting.</li><li>Manage Power Platform environments, security roles, governance settings, connectors, and user access.</li><li>Support Power Apps and Power Automate solutions, troubleshooting issues, managing connections, and assisting with operational maintenance.</li><li>Monitor platform performance, investigate incidents, and resolve production support issues across Power Platform and SharePoint.</li><li>Provide administration and support across Microsoft 365 services, including Teams, Exchange Online, Office applications, and Copilot.</li><li>Manage incoming support requests, troubleshoot technical issues, and work through ticketing systems to ensure timely resolution.</li><li>Navigate Microsoft 365 and Power Platform administrative portals to diagnose issues and make configuration changes.</li><li>Utilize PowerShell scripting to support administrative tasks, troubleshooting, and routine maintenance.</li><li>Assist with platform updates, ongoing maintenance, access reviews, and configuration management.</li><li>Document administrative procedures, troubleshooting steps, and issue resolutions.</li><li>Collaborate with engineering, infrastructure, and business teams to support platform stability and ongoing operational needs.</li></ul><p><br></p>
<p>We are seeking a Desktop Support Technician to support workstation imaging, new hire setup, and Windows 11 deployment activities. This role will be responsible for preparing and configuring desktop and laptop systems, performing device imaging, setting up user workstations, and providing hands-on technical support to ensure a smooth end-user experience.</p><p><strong>Key Responsibilities</strong></p><ul><li>Perform desktop and laptop imaging, configuration, and deployment for new and existing users</li><li>Set up workstations, including hardware installation, peripheral connections, and basic network connectivity</li><li>Support Windows 11 installation, upgrades, configuration, and troubleshooting</li><li>Install and configure standard business applications, security tools, and system updates</li><li>Troubleshoot hardware, software, and operating system issues for desktops, laptops, printers, and related devices</li><li>Provide onsite and remote support for end users with a strong customer service focus</li><li>Maintain asset tracking, deployment records, and technical documentation</li><li>Assist with moves, adds, changes, and workstation refresh projects</li><li>Escalate complex technical issues as needed and collaborate with other IT team members to resolve incidents efficiently</li></ul><p><br></p>
<p>We are seeking a skilled Desktop Support Technician to provide technical support and troubleshooting for end users in a hybrid work environment. This position is based in Dallas, TX and requires three days onsite and two days remote each week.</p><p><br></p><p><strong>POSITION: IT SERVICE DESK</strong></p><p><strong>LOCATION: DALLAS (HYBRID)</strong></p><p><strong>DURATION: 3 MONTH CONTRACT </strong></p><p><strong>RATE: $25-29/HR DEPENDING ON EXPERIENCE </strong></p><p><br></p><p><strong>End User Support</strong></p><ul><li>Provide desktop and end-user support for both Windows and macOS devices, including laptops, peripherals, printers, docking stations, and mobile accessories.</li><li>Troubleshoot hardware, software, networking, VPN, connectivity, and application issues.</li><li>Support employees both remotely and onsite while delivering a positive customer experience.</li><li>Assist users with login issues, password resets, account lockouts, software requests, and access-related questions.</li><li>Diagnose and resolve endpoint issues efficiently to minimize user downtime.</li></ul>
<p>We’re looking for a Desktop Support Technician who enjoys helping people, solving technical issues, and making sure employees have the tools they need to be successful. In this role, you’ll support day-to-day desktop operations, including imaging devices, setting up workstations, deploying Windows 11, and assisting users with hardware, software, and mobile device support.</p><p>This is a great opportunity for someone who likes hands-on IT support, has strong customer service skills, and is comfortable supporting users in a fast-paced environment.</p><p><strong>What You’ll Be Doing</strong></p><ul><li>Image, configure, and deploy desktops and laptops for new hires and existing employees</li><li>Set up workstations, including monitors, docking stations, peripherals, and connectivity</li><li>Install, configure, and troubleshoot Windows 11 devices</li><li>Provide support for Office 365 applications, including Outlook, Teams, and other common tools</li><li>Create, update, and manage user accounts and permissions in Active Directory</li><li>Support Microsoft Intune for mobile device management, device enrollment, and basic policy support</li><li>Assist with mobile device setup and troubleshooting for company-issued phones and tablets</li><li>Set up and support conference room technology, including displays, audio/video equipment, and meeting platforms</li><li>Troubleshoot desktop, laptop, printer, software, and peripheral issues</li><li>Provide both onsite and remote support with a strong focus on customer service</li><li>Maintain asset inventory, deployment records, and support documentation</li><li>Help with workstation refreshes, office moves, and other IT support projects as needed</li></ul><p><br></p>
We are looking for an experienced Desktop Support Technician to join a short-term Contract assignment in Tunkhannock, Pennsylvania. This part-time opportunity supports on-site IT operations with a strong focus on maintaining Windows-based devices and ensuring systems remain secure and fully functional. The role is best suited for someone who is comfortable working hands-on with end-user hardware, patch management, and day-to-day technical issue resolution.<br><br>Responsibilities:<br>• Apply security patches and software updates to Windows desktops, laptops, docking stations, and selected servers in an on-site environment.<br>• Confirm that updated systems, peripherals, and connected equipment are operating correctly after maintenance is completed.<br>• Diagnose and resolve common workstation and server issues involving hardware, software, and overall system performance.<br>• Carry out technical work in alignment with established client procedures and documented patching standards.<br>• Record completed tasks, communicate unresolved items, and provide clear status updates on support activity.<br>• Support a workload centered primarily on patch deployment, while also addressing general repair and troubleshooting needs.<br>• Provide on-site technical assistance during scheduled weekday shifts, with no remote or weekend support involved.<br>• Step into an existing support need and help maintain continuity of service for the client environment during the assignment period.
We are looking for an Administrative Support Tech to provide essential office and student support services in a school environment in California. This Contract position plays an important role in helping daily administrative operations run smoothly while delivering attentive assistance to students, families, staff, and visitors. The ideal candidate will be organized, responsive, and comfortable managing records, scheduling, reporting, and front-office coordination with a high level of confidentiality.<br><br>Responsibilities:<br>• Support school administrative functions by assisting with student-related processes such as registration, enrollment coordination, attendance tracking, scheduling support, truancy follow-up, and disciplinary documentation.<br>• Welcome students, families, employees, and visitors in a courteous manner, answer routine questions, and direct individuals to the appropriate office or resource.<br>• Arrange meetings and conferences involving parents, students, teachers, and specialists, and coordinate transportation logistics for school activities, including field trips and athletic events.<br>• Maintain accurate student information by entering, retrieving, and reviewing records within the student information system, and assist with the preparation and organization of registration documents.<br>• Track keys and other district-issued equipment by maintaining inventory records and documenting chain-of-custody details.<br>• Prepare and process forms, certifications, and supporting documentation for co-curricular programs and events, including compiling and submitting stipend-related payroll information.<br>• Submit and monitor service requests for facility and equipment maintenance needs and help coordinate community use of school spaces when applicable.<br>• Order office and operational supplies as needed, and create reports, forms, correspondence, schedules, and related documents while ensuring accuracy, completeness, and confidentiality.
<p> </p><p>The Senior IT Help Desk Support Technician serves as the first point of contact for employees requiring technical assistance. This role is responsible for providing timely Tier 2 support, along with select Tier 3 support responsibilities, by troubleshooting hardware, software, network, and user-related issues while delivering excellent customer service. The technician documents and tracks requests through the help desk ticketing system, resolves issues whenever possible, and escalates more complex problems as needed. This position reports to the Help Desk Supervisor and receives moderate supervision with ongoing training and development opportunities.</p><p><strong> </strong></p><p><strong>Essential Duties and Responsibilities</strong></p><ul><li>Serve as the first point of contact for Tier 2 IT support requests, while assisting with Tier 3 technical issues as needed.</li><li>Prioritize, document, and manage support tickets according to urgency and business impact.</li><li>Provide technical support for computer hardware, software, printers, mobile devices, and peripheral equipment.</li><li>Respond to support requests in person, by phone, email, or through the ticketing system.</li><li>Install, configure, troubleshoot, repair, and upgrade desktop and laptop computers, operating systems, and software applications.</li><li>Diagnose and resolve hardware, software, network, and connectivity issues, escalating more complex problems when appropriate.</li><li>Configure and install computer peripherals, including monitors, printers, scanners, and other devices.</li><li>Perform routine computer maintenance, including operating system updates, malware and virus removal, system cleanup, and performance optimization.</li><li>Assist with user account setup, password resets, and access-related issues.</li><li>Maintain accurate documentation of all work performed, including ticket updates, resolutions, and daily activity logs.</li><li>Develop and maintain user documentation, training materials, and knowledge base articles.</li><li>Provide basic computer training and guidance to employees on software applications and IT best practices.</li><li>Monitor recurring technical issues and communicate trends or recommendations for long-term improvements.</li><li>Follow up with users to verify issues have been fully resolved and ensure a positive support experience.</li><li>Assist with office technology projects, equipment deployments, inventory management, and other IT-related initiatives.</li><li>Perform general administrative and office tasks as assigned.</li><li>Complete other duties and special projects as assigned.</li></ul><p><br></p>